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Standby Partnerships STANDBY PARTNERSHIPS HQ/OHE/ERM/SCT/2015.3 Photo: WHO/Marco Kokic 2 Foreword Emergencies are complex, rapidly have been agreed in advance, there is I encourage you to become familiar changing environments where the very little administrative burden on WHO with WHO’s Standby Partnerships. Being World Health Organization (WHO) works in deploying Standby Personnel. prepared through arrangements like with partners to save lives and prevent Standby Partnerships means that as an illness, disability and the spread of Standby Partners are increasingly emergency unfolds, WHO can move disease. Extra personnel must be in place a central element of WHO’s emergency quickly to lead and strengthen a response quickly to support WHO’s emergency risk management system and a strong focused on saving and protecting lives work. Existing staff remain WHO’s most complement to WHO’s other surge by accessing additional resources. important resource when responding mechanisms. Standby Personnel have to an emergency. However emergencies been critical in supporting WHO’s can be a challenging time to identify the response operations to emergencies right staff and negotiate contracts. such as Typhoon Haiyan in the Philippines, the Syrian regional crisis, That’s where Standby Partnerships can be the crisis in South Sudan and the Michelle Gayer critical. Through Standby Partners, WHO Ebola disease outbreak in West Africa. Director a.i. can rapidly access and deploy highly WHO’s Standby Partner deployments Emergency Risk Management and skilled personnel to support the continue to grow, from 11 in 2013, to a Humanitarian Response, WHO emergency work of WHO and the Health total of 80 deployments as of mid 2015. November 2015 Cluster. Because Standby Partnerships Photo: WHO/Marco Kokic 3 About this brochure The following information on WHO’s Standby Partnerships is important for WHO offices seeking to access surge human resources for WHO’s emergency work through Standby Partners. The guide explains the purpose and benefits of WHO’s Standby Partnerships. It further outlines the skills available from Standby Partner deployment rosters, the steps involved in accessing those personnel, and the roles and responsibil- ities of WHO, its Standby Partners and the deployed Standby Personnel throughout Juba, South Sudan. Marina Adrianopoli, the entire deployment process. WHO Nutrition Officer, Standby Partner CANADEM ©World Health Organization, 2015 All rights reserved. Publications of the World Health The designations employed and the presentation in preference to others of a similar nature that are not mentioned. Organization are available on the WHO web site of the material in this publication do not imply the Errors and omissions excepted, the names of proprietary (www.who.int) or can be purchased from WHO Press, expression of any opinion whatsoever on the part of products are distinguished by initial capital letters. World Health Organization, 20 Avenue Appia, 1211 Geneva 27, the World Health Organization concerning the legal Switzerland (tel.: +41 22 791 3264; fax: +41 22 791 4857; status of any country, territory, city or area or of its All reasonable precautions have been taken by the World e-mail: [email protected]). authorities, or concerning the delimitation of its frontiers Health Organization to verify the information contained or boundaries. Dotted lines on maps represent approximate in this publication. However, the published material is being dis- Requests for permission to reproduce or translate WHO border lines for which there may not yet be full agreement. tributed without warranty of any kind, ether expressed or implied. publications – whether for sale or for noncommercial The responsibilityfor the interpretation and use of the material distribution – should be addressed to WHO Press through The mention of specific companies or of certain lies with the reader. In no event shall the World Health the WHO web site (http://www.who.int/about/licensing/ manufacturers’ products does not imply that they are Organization be liable for damages arising from its use. copyright_form/en/index.html). endorsed or recommended by the World Health Organization Cover photo: WHO/Nyka Alexander 4 Contents 3 Foreword 16 Pre-deployment 4 About this brochure 18 On arrival 7 About Standby Partnerships 19 During the deployment 11 Skills available Completing the 12 Accessing Standby Personnel 22 deployment Requesting Standby Partner Advice for successful 13 support 23 deployments Identifying Standby Partner 15 candidates 24 General conditions 5 WHO rapidly mobilizes qualified and experienced professionals to respond to the health consequences of acute and protracted emergencies, and disease outbreaks. WHO achieves this through drawing upon the deployment rosters of internal and external personnel, and the capacity of partner organisations. Photo: WHO/Fred Urlep 6 About Standby Partnerships WHO’s Standby Partnerships are Standby Personnel are not WHO managed by WHO Headquarters. consultants. WHO signs a Standby Standby Partners play a key role in Partnership Agreement directly with strengthening the capacity of WHO the Standby Partner organisation which and the broader health sector during all has a contractual relationship with the aspects of emergencies. individuals that serve as Standby Personnel. The Standby Partner covers WHO holds Standby Partnership the core costs of a deployment and Agreements with external partners manages most administrative require- who provide short-term surge support ments, including contract, salary, per to WHO’s emergency work. These part- diem, insurance and travel to the duty ners maintain deployment rosters of station. This allows WHO to rapidly and pre-screened and trained candidates flexibly deliver surge capacity. who can be rapidly deployed to provide operational support to WHO and the Health Cluster. 7 Juba, South Sudan. Amirkambiz Hamedanizadeh, WHO Public Health Officer, Standby Partner Norwegian Refugee Council. 8 WHO’s Standby Partners Benefits of Standby Partners Standby Partners are organisations with WHO invests in strong relationships strong networks of deployable technical with its Standby Partners to help ensure professionals. Partner organisations are that the right personnel can be quickly selected on the basis of their proven deployed to support WHO’s emergency capacity to: operations. √ source Standby Personnel with skills Some of the key benefits for WHO of that match WHO and Health Cluster Standby Partnerships include: needs in emergency work; √ quickly deploy Standby Personnel to √ enables the rapid deployment the field; of skilled surge personnel to support √ provide Standby Personnel with WHO and the Health Cluster; appropriate financial compensation √ fills immediate human resource and insurance coverage; and gaps while alternative staffing √ work within the terms of WHO’s solutions are put in place; Standby Partnership Agreement. √ relieves the administrative work- load of WHO offices coping with For more information on WHO’s Standby emergencies; Partners, please contact [email protected] √ sources profiles which may not be readily available among WHO personnel; √ complements WHO’s other surge mechanisms, providing a low cost option; √ builds strong operational relationships with Partners and the governments that support them; √ enables access to a strong, reliable and scalable system for emergency response. 9 RedR Australia sent us some great “deployees. They were dedicated, talented and really hard working. WHO sent out the RedR deployees as training coordinators to the three countries most-affected by Ebola and to the UN Mission for Ebola Emergency Response (UNMEER). Dr Gaya Gamhewage, “ Department of Communications, WHO HQ Accra, Ghana. Luis Ramirez, UNMEER, Training Coordinator Anna-Marie Schopp, WHO Training Coordinator, Standby Partner RedR Australia Roberto Colombo, WHO IM Officer, Standby Partner iMMAP Sutapa Howlader, WHO Training Officer, Standby Partner RedR Australia 10 Skillsthrough available Standby Partners WHO’s Standby Partners maintain rosters • Health Cluster coordination of skilled humanitarian and technical • Information management (IM) professionals. Partners propose candi- • Information technology dates from these rosters in response to • Logistics specific deployment requests made by • Media and communications WHO. • Project management • Public health Standby Partner rosters comprise a • Reporting broad range of capacities including, but not limited to, the following emergency • Resource mobilisation functions: • Risk communications and community engagement • Capacity building • Risk management • Data management and analysis • Security • Disaster risk reduction • Telecommunications • Emergency medical team coordination • Training • Epidemiology • Water and sanitation • Geographic information systems (GIS) • Grant management 11 Accessing Standby Personnel Standby Partnership Agreements give √ WHO is unable to meet additional WHO ready access to personnel to staffing requirements within given support emergency and humanitarian time constraints and funding work. Standby Personnel are not a availability; substitute for WHO’s regular staffing √ WHO requires the services of Standby arrangements, they are a resource Personnel in an emergency for a for temporarily strengthening WHO’s limited period of time (usually three emergency capacity. to six months); √ the surge request is for advisory A WHO office could request access to or/and technical operational work Standby Partner support in the following
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