Leah C. Georges, Ph.D., M.L.S. Creighton University @leah_georges www.creighton.edu/leadership “Gen Y. vs. Boomer: Workplace Conflict Heats Up” “Bridging the Generation Gap” “Intergenerational Warfare” “The Great Generational Divide” “When Generations Collide” “How to Confront the Millennials”

“Managing the Clash of Veterans, Boomers, Xers and Nexters in your Workplace”

“Motivating the ‘What’s in it for Me’ Workforce” “7 Reasons Millennials are the Worst Generation” .Generations defined .Workplace generational landscape .A word about those millennials .Navigation tools

Generation Birth years Also known as Veterans 1922 - 1943 Greatest Generation, Silents, Matures, Traditionalists *Baby Boomers 1944 - 1960 “Me” Generation Generation X 1961 - 1980 Lost Generation, Latchkey Generation Millennials 1981 - 2000 Generation Y, Generation “Why” Generation Z 2001 - present Generation 9/11

Arsenault 2004; Zemke et al., 2000 . Generations are not neatly defined . United States phenomenon . Varying strength of identity with a generation . Notion of “cuspers” . Shared societal, impactful events . More differences within generations than between them

Veterans (2%)

Baby Boomers (29%)

Generation X (34%)

Millennials (34%)

Pew Research Center, 2015 (1Q)

. Born before 1944 (73 years and older) . 3.7 million in the U.S. Work Force . Influential life events . As a result...

. Born between 1944 – 1960 (56 – 72 years old) . 44.6 million in the U.S. Work Force . Influential life events . As a result...

. Born between 1961 – 1980 (36 – 55 years old) . 52.7 million in the U.S. Work Force . Influential life events . As a result...

. Born between 1981 and 2000 (16 – 35 years old) . 53.5 million in the U.S. Work Force . Influential life events . As a result... . Born after 2000 (15 years old and younger) . Soon to be interns and summer employees . Influential life events . As a result... . What makes them so special? .Child-centric parenting styles .Unprecedented prosperity! .Massive technological change – abundance of communication styles .Focus on “increasing child self-esteem” – everybody gets a ribbon…? . Highest self-reported stress of any generation . Highest debt . Adult-like pressures at an early age . Availability of drugs, alcohol, knowledge . Longest period of “young adulthood” in history . Increased involvement – overscheduled?

. ...But they can laugh at themselves and they know they need a little bit of help.

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Leah Georges, Ph.D., M.L.S. [email protected] @leah_georges www.creighton.edu/leadership