London Road, Getting to: , RG18 3AS Community Hospital 01635 273300 (switchboard)

Thatcham A4 London Road North A339 B4009 B4494 Entrance P

B4000

A4 WB Thatcham Turnpike Road CH Minor Injuries/ NEWBURY A4 Out of Hours Entrance South Entrance TOWN CENTRE (from Newbury BS only) B3421 Key to map: MAIN HOSPITAL WB West Berkshire Community Hospital A34 CH BUILDING A339 MAIN Train Station ENTRANCE

A343 P STAFF

Bishop’s Key to map: Newbury Green A339 P Patient Parking Disabled Parking

Travel No right turn is possible from the Thatcham direction. West Berkshire Community Hospital is easily located Reading Transport 0118 959 4000 approximately two miles east of Newbury at Turnpike, The North Entrance and exit has unlimited access and www.reading-buses.co.uk (Vitality 1 bus) on the A4 between Newbury and Thatcham. is located on Turnpike Road, off the Garden Centre Thames Travel 01491 837988 www.busbook.co.uk roundabout on the A4. By car: National Bus Enquiries (Traveline) 0871 200 22 33 There are two road entrances to the hospital: By bus: www.travelinesoutheast.org.uk The South Entrance is located directly off the A4 and There are regular bus services from both Newbury and National Rail Enquiries 08457 48 49 50 may only be accessed by vehicles coming from Thatcham which stop at the hospital. www.nationalrail.co.uk Newbury and turning left into the site. Facilities Parking There are public toilets and disabled toilet with London Road, Benham Hill Pay and Display car parking is available at baby changing facilities on the site. Wheelchairs Thatcham, Berkshire RG18 3AS the hospital, as well as designated spaces for and mobility scooters are available in the main 01635 273300 (switchboard) disabled parking, motorcycles and bicycles. reception area. 01635 273306 (fax) There is also a Drop Off point and a taxi rank near the Main Entrance. A taxi phone is located in the main reception area and a public phone is located near the minor injuries unit in the outpatient department. If you would like this information in another language or in large print Special requirements or Braille, please contact the Patient About: If you have any special needs relating to a disability, or you require language or communication support, Relations Team on 0118 322 8338 or West Berkshire please ring the telephone number given in your email [email protected] Community Hospital appointment letter so that appropriate arrangements can be made. The West Berkshire Community Hospital is Please help us keep our hospitals clean and tidy. a modern hospital located near Thatcham. Refreshment and retail facilities By disposing of waste (for example used tissues The Royal Berkshire NHS Foundation The restaurant is on the ground floor and is open or sweet wrappers) in the household waste bins Trust runs a number of services here, 8.30am-3.30pm (vending machines available 24 hours). provided. including outpatient clinics, x-ray and The League of Friends tea bar is on the ground floor Tell us your views day surgery unit. Our patients also have and is open 9.30am-12.30pm and 1.00pm-4.00pm If you have any suggestions on how we can improve access to blood tests, physiotherapy and Monday-Friday. our service or if you have any concerns you would occupational therapy on the site. There is a Patient Information Point near the Main like addressed, please contact the Patient Relations Entrance, providing general health information. Team on 0118 322 8338 or email talktous@ royalberkshire.nhs.uk. Infection control: what you can do Your appointment We take infection prevention and control very Friends and Family Test Your appointment letter will tell you the date and seriously. As an outpatient, the best way you can help You will be asked to give feedback by answering the time of your appointment. Please check your letter contribute to preventing germs passing from one government’s Friends & Family test question – How carefully before you set off for your appointment patient to another is by washing your hands or using likely are you to recommend our ward or department and please let us know if you are unable to attend. the hand gel which you will find in all clinical areas. to family and friends if they needed similar care or treatment? ‑ by filling in a card given to you before Please follow any instructions given in your If you have recently had diarrhoea and/or vomiting, you leave hospital. If you haven’t been given a card, appointment letter or card and follow the signs to please wait until 48 hours has elapsed from your last please ask for one at the reception area in the ward the relevant department. The main reception desk symptom before visiting the hospital. Patients/visitors or department you visited. is located on the ground floor – please ask the who suspect that they may have an infection should receptionists or any members of staff if you need telephone the ward or department and ask for advice help in finding your way to your appointment. before coming in.