National Park Service U.S. Department of the Interior HFC onMEDIA May / June | 5 Issue 7 From the Manager In This Issue

Change is the law of life. And those who look only to the past or present are D-Day certain to miss the future. Remembered –John F. Kennedy page 2 If you are a member of the National Park Service or, for that matter, if you are a federal employee, you are affected by change. Like its colleagues in the field and program offices, Harpers Ferry Center is changing. And like change anywhere, the experience is at once New Employees exciting, and unsettling. As HFC Manager, my task is to ensure that we manage change page in a manner that ensures we meet all our commitments to the parks, that we ensure the 3 highest possible levels of both quality and accountability, and that all of us at HFC always remember that this center exists only for the purpose of serving the parks. In the coming months, you will see Harpers Ferry Center move from being a produc- Retirees er of interpretive media to becoming a facilitator of the production of interpretive media. page 4 There will be a much greater reliance on contractors and a focus on a project manage- ment approach to all our work. We will improve our communication with all parties before, during, and after projects. Never Judge page a Book by 5 its Cover If you want to make enemies, try to change something. –Woodrow Wilson Change is neither easy nor comfortable. While we will try to restrict the discomfort to within HFC, there are issues that we and the parks must work together to solve. Through HFC Films Receive Awards our experience in a recent month-long OMB PART (Program Assessment Rating Tool) page 7 undertaking, we have been clearly warned that like it or not, we must find ways to mea- Education sure the effect of NPS interpretive programs, both personal and non-personal. We need Matters to keep expectations reasonable, and we need to listen to one another with understand- ing and trust. One way that you can help HFC effect change in a way that benefits the National Park Jefferson Rock Service is to let us know your feelings about this newsletter. Does it meet your needs? If page Before and not, what would you like to see in HFC onMEDIA? Email me at [email protected]. 8 After Identity News

— Gary Cummins onMEDIA National Park Service 1 HFC onMEDIA is produced and D-Day Remembered published by Harpers Ferry Center. The Normandy American Cemetery Interpretive Center Statements of facts and views are the responsibility of the authors and do not necessarily reflect an opinion or an endorsement by the National Park Service. Mention of On March 23, 2005, representatives of the American Battle trade names or commercial prod- ucts does not necessarily consti- Monuments Commission (ABMC) and a team of Harpers Ferry tute recommendation for use by Center media specialists scrutinized architectural plans, site the National Park Service. drawings, and proposed exhibit displays for the new Nor- Send questions and comments to Gary Candelaria either by email mandy American Cemetery Interpretive Center. The structure, at [email protected] or call 304 535 6058. To contact the scheduled to open in 2007, will sit adjacent to the Normandy editorial staff email Dave Gilbert at [email protected] or call American Cemetery and Memorial on a bluff overlooking 304 535 6102. Omaha Beach and the English Channel in Colleville-sur Mer, Secretary of the Interior France. The meeting was the culmination of a three-year pro- Gale A. Norton cess begun in 2003 to provide ABMC with advice and guidance Director, National Park Service on the design and development of that organization’s first Fran P. Mainella

ever interpretive center. Associate Director, Park Planning, Facilities, and Lands The American Battle Monuments Com- to attend a design charette for the new Sue Masica mission was established by Congress in interpretive center. Based on his own 1923 to honor the accomplishments of the involvement in developing exhibits for Manager, Harpers Ferry Center American Armed Forces where they have Gettysburg National Military Park and Gary Cummins served since World War I. The Commis- other American Revolution and Civil War sion administers, operates, and maintains battlefield sites, Brown recommended Editor David T. Gilbert twenty-four permanent American burial interpretive treatments including exhibit grounds on foreign soil. The Commission displays, artifact displays, and audiovi- Art Director also administers, operates, and maintains sual content. The group explored various Robert Clark, Office of NPS Identity twenty-five memorials, monuments or approaches to help connect visitors to markers, including the National World the momentous events of D-Day, June 6, Senior Designer War II Memorial on the Mall in Washing- 1944. Megan Grisez

ton, D.C. Designing and building an in- Contributors, April 2005 terpretive center, however, was something ABMC subsequently contracted with Paula Beale completely new to ABMC, and Congress the Smith Group, an architectural firm Greg Byrne Lakita Edwards recognized this. In the FY 2002 appropria- in Washington, D.C., to design the new Bob Grogg tion bill for the new Normandy facility, interpretive center. The Smith Group, David Guiney Congress directed ABMC to work with the in turn, brought in Gallagher & Associ- Jane Merritt National Park Service, recognizing that ates, an exhibit planning and design firm Sheila Payaqui Nancy Purinton this agency has extensive experience in de- (and a National Park Service Indefinite Mark Southern signing and developing interpretive media Delivery-Indefinite Quantity contractor). Sam Vasquez for battlefields and military parks across Bill Brown attended a second planning

the country. meeting in March 2004. Denver Service The National Park Service cares Center agreed to review architectural for special places saved by the Assembling the Troops plans and specifications. David Guiney American people so that all may In March 2003, ABMC invited Harpers of the HFC Interpretive Media Institute experience our heritage. Ferry Center Museum Curator Bill Brown (IMI) and Paula Beale, an HFC exhibit EXPERIENCE YOUR AMERICA™ onMEDIA May / June 2005 National Park Service 2 planner, were also brought in to facilitate visitors to the memorial. New Employees in-depth review of the planned inter- Dede Feghali pretive exhibits. Collaboration between The Project Roundtable Dede Feghali is HFC’s new ABMC and the National Park Service was The March 23, 2005 meeting between Deputy Associate Manager for in full swing. HFC and ABMC was suggested and Human Resources. She comes to Harpers Ferry Center from the hosted by David Guiney of the HFC NPS Denver Administrative Pro- Paula Beale had recently worked with the Interpretive Media Institute. IMI gram Center, where she served American Battle Monuments Commis- periodically hosts project roundtables for eight years as liaison to the sion on another project – as writer-editor on media development. At these round- Washington Office. There she was responsible for program re- of the official park brochure for the Na- tables, project leaders from either within search and development for the tional World War II Memorial in Wash- or outside the National Park Service Servicewide Human Resources ington, D.C. Here ABMC and the Na- present their interpretive media projects Program. Recent projects in- tional Park Service entered into a unique to a panel of interdisciplinary media cluded serving as a member on, and leading sub-teams within, collaboration which included Harpers specialists using narratives, drawings, the Departmental Human Ferry Center, National Capital Parks, and images, models, audiovisuals, and other Capital Team. She was also the the National Capital Region. The National display materials. The panel then typi- NPS Bureau Dispute Resolution Specialist, in charge of program Park Service contributed their expertise cally discusses the perceived strengths coordination of all Alternative in design, interpretive writing, and print and weaknesses of the project and offers Dispute Resolution (ADR) efforts production. ABMC contributed sub- recommendations for improvements. including workplace disputes, ject matter expertise, photographs, and Guiney thought this would be the environmental conflict, procure- ment disputes, public partici- reviewed the brochure through every step perfect forum for ABMC to present the pation policy, and negotiated of the design process. Beale characterizes final concept plan for their interpretive rulemaking. Earlier in her career, the collaboration as a “productive part- center exhibits. Dede worked for six years in nership, where each organization brought WASO as a senior Staffing Specialist in the HR Policy Office; their unique strengths to the table.” The Six media specialists from Harpers Fer- for the U.S. Fish and Wildlife result was a very effective brochure for ry Center participated: David Guiney Service, administering the Ethics Program and providing person- nel servicing for all GS-14s and 15s; and for the Bureau of Land Management, where she pro- vided the full range of personnel services for Headquarters and their Eastern States Office.

Staci Gorden Harpers Ferry Center welcomes Staci Gorden, our new Produc- tion Assistant for Audiovi- sual Productions. A native of Washington, D.C., Staci comes to HFC from Issembert Produc- tions, Inc., in Washington, where she helped produce a series of educational videos. She has also worked on several television productions, including the docu- mentary Nine Men Down on The History Channel and To the Contrary, a public affairs show on PBS. Staci received a B.A. in Economics from the University of Virginia and a M.A. in TV-Radio- Film from Syracuse University.

NPS audiovisual producer Tim Radford (right) argues for a stronger visual and emotional impact in the opening exhibits of the Normandy Interpretive Center, while Ed Boutté (left) and Michael Lacome look on. onMEDIA May / June 2005 National Park Service 3 Retirees (exhibit planner), Paula Beale (exhibit The team from the American Battle planner), Michael Lacome (exhibit de- Monuments Commission commended Bob Grogg Bob Grogg completed a 35-year signer), Joyce Morris (exhibit producer), the detailed input they received. Said career with the National Park Tim Radford (audiovisual producer), and one participant, “We do a very good job Service in March 2005. As a writ- Ed Boutte (audiovisual technical special- of maintaining and managing American er/editor in the Division of Publi- cations, Bob worked on scores of ist). The representatives from the Ameri- cemeteries and battle monuments, but park brochures and handbooks, can Battle Monuments Commission were designing and developing effective inter- and was instrumental in manag- Tom Sole (Director of Engineering), Mike pretive media is a something new to us.” ing the development of the Norbury (Engineer), and Mike Conley With input from the Interpretive Media Underground Railroad hand- book. Bob went on to serve as (Director of Public Affairs). Gallagher & Institute project roundtable, and from Deputy Chief of the Division of Associates participated by conference HFC media specialists over the past three Publications, Associate Manager phone. years, ABMC anticipates the Normandy of Wayside Exhibits, and, after American Cemetery Interpretive Center a recent reorganization of HFC, Associate Manager of Media De- Kudos All Around exhibits will engage visitors of all nation- velopment. In November 2005, The HFC media specialists were im- alities in the compelling stories of D-Day, he started this newsletter, HFC pressed with the overall scope and scale June 6, 1944. onMedia.

of the Normandy interpretive center Dan Podufal exhibits. The exhibit themes of “Com- Audiovisual electronics techni- petence, Courage, and Sacrifice,” they cian Dan Podufal retired at the end of April. Dan’s career observed, will help tie the exhibit experi- at HFC spanned 19 years and ence together. Issues the panel discussed included work at over 300 park included noise from hard interior surfac- sites. Dan has been involved in es, glare from glass and polished steel ex- the design and installation of AV equipment from the old 8- hibit surfaces, and the length of some text track LaBelles to the latest solid panels – which appear in both French and state projection systems. He’s English. They also recommended the use also spent many hours helping of larger graphics and perhaps a few more parks troubleshoot their existing equipment and finding ways to compelling artifacts to personalize the put things back into operation. story of the D-Day invasion. The entire Dan’s most challenging project, team applauded ABMC for the effort they and perhaps one he enjoyed Above: Aerial view of the Normandy American the most, was the design and are making to enrich the visitor’s oppor- Cemetery and Memorial in Colleville-sur Mer, installation of AV equipment for tunity to fully understand and appreciate France. The cemetery sits on a bluff overlooking Steamtown NHS in Scranton, Pa. the Normandy cemetery and landing site. Omaha Beach and the English Channel. Dan Riss One specialist on the panel described the Below: Southeast perspective of the new Nor- Archeological object conservator planned exhibits as “rich and clean.” mandy American Cemetery Interpretive Center. Dan Riss retired this past March after a 31-year career at HFC. Dan came to the Center in Sep- tember 1974, where he served as an apprentice/assistant museum specialist. He was subsequently promoted to museum specialist, and worked primarily on treat- ing objects and on reviewing and recommending lighting and environmental conditions for artifact displays. Among the most notable artifacts Dan worked on were 2,000-year-old objects for Hopewell Culture NHP, lathes and boring machines in the Edison NHP machine shop, and jackhammers used to carve Mount Rushmore. onMEDIA May / June 2005 National Park Service 4 Never Judge a Book by its Cover Conserving the Fort Stanwix Orderly Book

In 1776, General George Washington issued a summary order to the Continental Army requiring each company to maintain an orderly book. Orderly books provided a daily record of mili- tary orders, and would be regularly read to the men so there could be no excuse for misunderstanding or neglecting orders.

One prime example is the orderly book This condition threatened the structural of Major John Grahm’s Company of the stability of the book. Preserving this 1st New York Regiment that was kept at important document required a team Fort Stanwix, N.Y. from August 9, 1779 to of experts, including NPS paper con- July 12, 1780. Over the years this unique, servators Nancy Purinton and Theresa hand written record of daily events at the Shockey, contract book conservator fort had suffered extensive damage and Janice Stagnitto Ellis, and international was in poor condition. Through a series conservation interns from the Taiwan of complex steps and exacting treatment National College of Arts. procedures, the paper conservators at Harpers Ferry Center successfully com- The conservation treatment began with pleted the conservation of this irreplace- a careful visual examination and mi- able document that contains “all Orders croscopic analysis of the artifact. The which are necessary to be communicated conservators documented in detail the to the Men.” nature and extent of damage, identi- fied the materials used to fabricate the A Team Effort object, and determined the structure of When the Fort Stanwix orderly book the book. During their investigation, they arrived at the paper conservation labora- found that the sewing pattern used to tory, half of the front cover was missing and much of the leather from the spine was detached and lost. Numerous pages were dirty, damaged, tattered or torn. The sewing threads that once bound the book together were now fragile and loose.

Top to bottom: After carefully examining the Orderly Book, a conservator removes sections of pages, called “gatherings,” for conservation treat- ment. These gatherings are later bound back to- gether with special linen thread. When the Orderly Book arrived at the conservation laboratory, half of the front cover was missing and many pages were dirty, damaged, tattered or torn. During conserva- tion treatment, a new section was created for the front cover and attached to the remains of the original cover.

onMEDIA May / June 2005 National Park Service 5 bind the book together follows an Eng- the touch-screen kiosk, scholars, stu- lish trade technique used at the end of dents, and other visitors to Fort Stanwix the 18th century to the beginning of the National Monument will be able to ac- 19th century for sewing large books. This cess a digital record of history at the fort, information helps to validate the dates from punishment handed out for dis- that the orderly book was kept. obeying orders to the protocol soldiers observed for celebrating the anniversary Once written and photographic docu- of British General Burgoyne’s defeat at mentation was complete, the book was the battles of Saratoga. carefully disbound, or taken apart, into its separate elements which included Putting It All Back Together front and back covers, sections of pages After conserving the individual pages, (called gatherings), and spine. The spine the book was expertly reassembled by is the flexible leather hinge that holds the the conservators and the conservation front and back covers together. Given interns. Because the book was originally the extent of damage and fragility of the sewn together, the old, now mended, materials, delicate tool skills and very sewing holes were re-used. To compen- sensitive tactile abilities were required sate for half of the missing front cover of the conservators. All the fragments of of the book, a new section was created paper, leather, and original sewing thread out of archival quality materials and at- from the book were saved for further tached to what remained of the original research. Investigation showed that the cover. Because the original spine leather threads were 3-ply linen thread. was damaged beyond use, a new piece of leather was thinned before inserting From Paper to Pixels it underneath the original leather frag- After the book was disbound, the con- ments. servators proceeded with the treatment Top: Under a microscope, dirt is of each individual page. Over a period of It took a team of HFC paper conserva- removed from the pages of the several weeks, dirt was carefully removed tors, a book conservator, and a group Orderly Book. Bottom: A conserva- from the pages under a microscope. Tears of conservation interns trained in book tor carefully sews the page “gather- ings” back together. in the paper were mended with labora- conservation to bring this important tory prepared wheat starch paste and thin, document back to life. Through their but strong, handmade tissue. After all the expert handling of the conservation pages were cleaned and mended, the con- treatment and foresight in digitizing the servators took the opportunity to digitally information, the orderly book of Major scan each of the pages. By so doing, the John Grahm’s Company of the 1st New conservators have greatly expanded York Regiment can continue to elevate access to the information while prolong- our understanding of military life in the ing the preservation life of the object by Continental Army in general, and at Fort reducing the need for handling. Stanwix in particular.

These page scans are being used right The orderly book will be on display in now for an interactive touch-screen kiosk the new Marinus Willett Collection program currently being developed by Management and Education Center at Harpers Ferry Center. This kiosk will Fort Stanwix National Monument in provide access to selected orderly book Rome, New York. The interactive touch- pages, text transcriptions, accompanying screen kiosk program will accompany interpretive information, and images of the display. The new center opens in July the entire conservation process. Using 2005. onMEDIA May / June 2005 National Park Service 6 Education Matters: HFC Films Receive Awards Communicating the NPS Education Mission

On April 26-28, HFC education International Wildlife Film Festival Remembered Earth specialist Lakita Edwards at- (El Malpais National Monument) tended the National Park Service Two recent Harpers Ferry Center films Education Council meeting to help draft a short-term action Credits: John Grabowska (Producer/ have received First Place awards at the plan, budget, and timeline that 28th Annual International Wildlife Film Director/Writer), Steve Ruth (Cinema- will accompany the Council’s char- Festival. This is a very prestigious com- tographer), Val Coffey (Production ter, Renewing Our Education Mis- petition – other winners this year include Assistant), Michele Hartley (Produc- sion. According to Edwards, this action plan will focus the work National Geographic, Discovery, BBC, tion Assistant), Mary Ann Kave (mas- done by Education Council work and NHK/Japan Broadcasting. tering/captioning/audio description), groups and lay out a strategy to Warren Duke (equipment specialist), engage the NPS and its education partners more broadly. One prior- Mosaic of Diversity Delia Garza/Jeanette Fravel/Cindy Hall ity action item of this strategy (Olympic National Park) (administrative assistance). involves communication.

Credits: Tim Radford (Producer/Director), • Best Government Agency Program The development of a commu- nications strategy ensures the • Merit Award for Script Chuck Dunkerly (Producer/Editor/Pro- NPS is consistent in its commit- duction Manager), Steve Ruth (Cinema- • Merit Award for Photography ment to education, and that the tographer), Amber Perkins (Production • Merit Award for Music public sees the parks as resources Assistant), Michele Hartley (Production for learning. Communications strategies must be developed to Assistant), Steve Cannon (Production Worldfest International Film reach both priority internal and Assistant /Assistant Editor), Eric Epstein Festival external audiences. The Internet (equipment specialist), Mary Ann Kave was championed by the charter and the Council as a key tool to (mastering/captioning/audio description), Stones River: A Hard Earned Victory connect people with the places Ed Boutte/Warren Duke (theater advi- (Stones River National Battlefield) that protect and preserve our sors), Delia Garza/Jeanette Fravel/Cindy natural and cultural heritage. Hall (administrative assistance). This interpretive video, produced and The Council’s charter specifically states: “Our website, NPS.gov, directed by Anne Tubiolo, has received must be recognized as a primary • Best Nonbroadcast Program the Platinum Remi Award (best in and unmatched method of com- • Merit Award for Editing category) at the Houston Worldfest municating with the general pub- • Merit Award for Photography International Film Festival. Congratu- lic. We must take full advantage of its multi-media capabilities • Merit Award for Unique Footage lations to Anne and the project team, and its inherent ability to reach which also includes Val Coffey, Steve targeted audiences with specific Cannon, Eric Epstein, Delia Garza, Mi- information.” chele Hartley, Mary Ann Kave, Beverly The Education Council advocates View from Blue Mountain in Olympic National Rinaldi-Alt, Lisa Royse, Steve Ruth, and the need to support research and Park. Photo by Fiona Harrison. Tony Sciantarelli. development with this medium that has truly changed how the world communicates. More im- portantly, how we use the Inter- net may very well affect how the National Park Service maintains its relevance in the 21st century.

For more detailed information on the education items put forth in the Education Council’s Charter, please refer to this online PDF document: www.nature.nps.gov/ LearningCenters/new/renewmis- sion_jun03.pdf onMEDIA May / June 2005 National Park Service 7 Identity News Before and After Certificate created for first lady Jefferson Rock Recovers from Vandalism

NATIONAL PARK SERVICE

National Park Service Certificate of Appreciation

Presented to Mrs. Laura Bush

In appreciation for your service as Honorary Chairperson of Connecting Our Children to America: The National Park Foundation Junior Ranger Campaign Your efforts have helped America's youth understand and value our national parks.

Fran P. Mainella Date Presented National Park Service Director

Harpers Ferry Center’s Office of National Park Service Identity recently designed and managed the fabrication of an award for First Lady Laura Bush. The award was presented to Mrs. Bush by NPS Director Mainella on April 21, 2005 during ceremonies at the Jefferson Memorial. Mrs. Bush was being recognized for her service as honorary chairperson of the National Park Foundation’s (Inset) January 2005: HFC objects conservator Greg Byrne tests a variety of solvents as he begins the Junior Ranger Campaign. process of removing the red paint vandals had sprayed on Jefferson Rock. Initial investigation ensured that he would find a solvent that would remove the paint, but not discolor the rock. The award was designed by University of Cincinnati design April 2005: Byrne and Barbara Cumberland successfully complete removal of paint from Jefferson Rock. student Zach Norman during his three month tenure as an intern at HFC. Norman worked under the supervision of Bob Clark, the As reported in the February 2005 issue of ly all remnants of paint have successfully Senior Designer in the Office of NPS Identity. HFC onMEDIA, historic Jefferson Rock in been removed from Jefferson Rock. In Harpers Ferry NHP was damaged by van- addition, three young men were arrested The award features a framed dals, who sprayed the landmark with red on federal felony indictments stemming certificate designed to reflect new NPS graphic identity standards. paint and covered nearby rock faces with from the December 2004 incident. Two The certificate includes an acorn graffiti. Greg Byrne, HFC objects conserva- indicted brothers, 18 and 20, face penal- motif background that reflects tor, was called in to assess the damage and ties of up to 15 years imprisonment and a similar design once worn as a provide guidance on appropriate methods a fine of up to $500,000, if convicted, brassard (patch) by NPS superin- tendents and other park person- and the third man, 22, faces up to five for removing the paint without further nel. The award also includes an damaging the landmark. Byrne subse- years and a $125,000 fine for allegedly official National Park Ranger quently began the process of removing the trying to help the brothers escape pun- badge. paint, using solvents that didn’t discolor ishment. the rock.

We’re happy to report that Byrne’s work was completed this spring and that virtual-

onMEDIA May / June 2005 National Park Service 8