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Centurytel of Colorado, Inc. D/B/A Centurylink and Centurytel of Eagle, Inc

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Centurytel of Colorado, Inc. D/B/A Centurylink and Centurytel of Eagle, Inc CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 11-15-2016 PREFACE Original Page 1 This Local Terms of Service Contains the Terms, Conditions and Rates Applying to the Provision of Intrastate Exchange and Network Services Within the Operating Territories of for CenturyTel of Colorado, Inc. d/b/a CenturyLink And CenturyTel of Eagle, Inc. d/b/a CenturyLink Effective November 15, 2016, this Local Terms of Service cancels and replaces in entirety the previously existing CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Colorado Local Terms of Service that become effective on December 1, 2014 and hereby cancels and replaces all subsequent revisions thereto. Also effective on November 15, 2016, pursuant to HB14-1331 and Colorado Revised Statutes 40-15-201, services no longer subject to regulation which were previously found in Colo. P.U.C. No. 14 are now located within this Local Terms of Service. This Local Terms of Service also cancels and replaces in entirety the previously existing Colo. P.U.C. No. 13 which contained Exchange Maps which was effective on May 4, 1995 for CenturyTel of Eagle, Inc. d/b/a CenturyLink and CenturyTel of Colorado, Inc. d/b/a CenturyLink, and hereby cancels and replaces all subsequent revisions thereto as of November 15, 2016. CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink are referred to within this Local Terms of Service as “CenturyLink” or “Company”. CO 16-08 CT CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 06-14-2019 PREFACE 2nd Revised Page 2 TABLE OF CONTENTS SECTION DESCRIPTION PREFACE Title Page Table of Contents Explanation of Symbols Trade Names, Trademarks, and Service Marks URLs for Links to Documents Referenced Herein (N) Definitions 1 Basic Local Exchange Service 2 Non-Recurring Charges 3 Off-Premises Extensions 4 Terms and Conditions 5 N11 Abbreviated Dialing Codes 6 Payphone Services 7 Construction Charges 8 Custom Calling II 9 Emergency Reporting Service 10 Custom Calling I Service 11 Direct Inward Dialing Service 12 Remote Call Forwarding 13 Toll Restriction Service 14 Vacation Number Reservation 15 Directory Service 16 Miscellaneous Service Arrangements 17 Local Private Line Service 18 Reserved 19 Connection to Customer-Provided Facilities, Equipment and Communications Systems 20 Message Toll Telephone Service 21 Miscellaneous Service Offerings to Voice Mail Providers 22 Local Operator Service Charges 23 Packaged Services 24 Digital Trunk Service-Channel Service (DTS-CS) 25 Amplified Voice Grade Circuit 26 Joint User Service 27 Customer Premises Circuits 28 Multiple Line Control Arrangements 29 Traffic Data Report Service 30 Switched Data Service 31 High Voltage Protection 32 Telecommunications Services Priority (TSP) 33 Grandfathered Foreign Exchange Service 34 Integrated Services Digital Network 35 Promotions 36 Exchange Boundary Maps CO 19-07 CT CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 06-01-2021 PREFACE 1st Revised Page 3 EXPLANATION OF SYMBOLS (C) Change in text which does not affect rates but changes the terms or conditions of service. (I) Rate increase (R) Rate decrease TRADE NAMES, TRADEMARKS AND SERVICE MARKS The following list of trade names, trademarks and/or service marks which may be used for services offered in this Local Terms of Service are owned by Lumen Technologies, Inc. (formerly CenturyLink, (C) Inc.) or a subsidiary of Lumen Technologies, Inc. and are used herein with express permission. (C) Trademark and service mark designations will not be listed hereafter in the Local Terms of Service. However, the laws regarding trademarks and service marks are applicable. Trade names, trademarks and service marks that are owned by Lumen Technologies, Inc. or a (C) subsidiary of Lumen Technologies, Inc. cannot be used by another party without authorization. (C) CENTURYLINK CENTURYLINK® CORE CONNECT® CO2021-07 CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 08-16-2021 PREFACE 1st Revised Page 3.1 URLS FOR LINKS TO DOCUMENTS REFERENCED HEREIN URLs for hyperlinks used throughout this document are listed below and will direct you to the applicable terms and conditions for the specified services. If you are unable to open a document by selecting those links, the following URLs may be used: Section 1.13 – Lifeline Assistance Programs http://www.centurylink.com/tariffs/LTOS_Lifeline_Assistance_Programs.pdf Section 1.14 - CenturyLink Line Volume Plan (CLVP) http://www.centurylink.com/tariffs/LTOS_Business_CLVP.pdf Section 16.2 - Call Line Identifier http://www.centurylink.com/tariffs/LTOS_Call_Line_Identifier.pdf Section 23.11 - CenturyLink Business Bundle http://www.centurylink.com/tariffs/LTOS_Business_CenturyLink_Business_Bundle.pdf Section 23.12- Primary Rate Interface (PRI) Bundle for Business http://www.centurylink.com/tariffs/LTOS_Business_ISDN-PRI.pdf Section 23.15 - Unlimited Nationwide Calling or Essential Home Phone w/ 30 Minutes LD http://www.centurylink.com/tariffs/LTOS_Residence_Unlimited_Nationwide_Calling_Package.pdf Section 23.18 – Simply Unlimited Business (N) http://www.centurylink.com/tariffs/LTOS_Business_Simply_Unlimited_Bundle.pdf (N) Section 35 - Promotions http://www.centurylink.com/tariffs/LTOS_Promotions.pdf Section 36 – Exchange Boundary Maps http://www.centurylink.com/tariffs/co_mult_loc_terms_maps.pdf CO2021-12 CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 11-15-2016 PREFACE Original Page 4 DEFINITIONS ACCESS LINE – All of the Central Office equipment and outside plant facilities between the Central Office and the subscriber's premises, including a Network Interface Device (NID), that are needed to provide access to the telephone network. This includes dial tone and access to enhanced services. ACTUAL COST – The cost of materials, labor and necessary overhead actually incurred by the Company to complete a particular project or task. ADDITIONAL LISTING – Any listing of a name or information in the directory or Company's information records in connection with a customer's telephone number beyond that to which is normally provided. AIR LINE MILEAGE – The shortest distance between the points involved. ALTERNATE ROUTING - A method by which 9-1-1 calls are routed to a designated alternate location if all 9-1-1 lines to the primary PSAP are busy, or the primary PSAP is closed for a period of time. APPLICANT – A person or other legal entity who (1) applies for service with the Company or (2) reapplies for service at a new or existing location after permanent disconnection. AUTOMATIC DIALING AND ANNOUNCEMENT SERVICE – A device that can be programmed to dial telephone numbers, randomly or in a predetermined sequence, and play a recorded message when a call is answered. AUTOMATIC LOCATION IDENTIFICATION (ALI) SUBSCRIBER LINE DATA - The telephone number, the address for the telephone line, and supplementary information for the development of the ALI Record. AUTOMATIC LOCATION IDENTIFICATION (ALI) RECORD - The telephone number, the address for the telephone line, and supplementary information including ESNs for display at the PSAP. AUTOMATIC NUMBER IDENTIFICATION (ANI) - The feature by which the calling party's telephone number is forwarded to the ALI Database Provider's customer premise equipment for display. BASE RATE AREA – The developed position or positions within an exchange service area as stated in this Local Terms of Service. Service in this area is generally furnished at uniform rates without charges that vary with distance from the Central Office. BASIC EMERGENCY SERVICE PROVIDER (BESP) - Any properly authorized local exchange Provider who undertakes the aggregation and transportation of 911 calls from the local exchange Provider (the Company) to a Governing Body. BASIC LOCAL EXCHANGE SERVICE – The furnishing of telecommunications services which provides for local dial tone, access line and local usage necessary to place or receive a call within any exchange area. CO 16-08 CT CenturyTel of Colorado, Inc. d/b/a CenturyLink and CenturyTel of Eagle, Inc. d/b/a CenturyLink Local Terms of Service Colorado Effective: 11-15-2016 PREFACE Original Page 5 DEFINITIONS BASIC TERMINATION CHARGE – A nonrecurring charge which applies if service or equipment is not retained for a specified period. A basic termination charge reduces each month that service is retained in an amount proportionate to the total number of months in the specified period. BILLING DATE – The latest of the date stated on billing or the date billing was placed in the mail. BUILDING – A structure under one roof, or two or more structures under separate roofs but connected by enclosed passageways, not crossing a public thoroughfare other than an alley, in which telephone wires or cables may be safely run. Pipes and conduits are not considered enclosed passageways. BUSINESS SERVICE – Business service is Basic Exchange Access Service furnished to customers whose actual or obvious use of the service is for conducting a business, trade, or profession or whose use of the service is obviously not confined to domestic use. CALLS – Customer's telecommunications messages. CENTREX LINE – A station line providing
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