2019 Info TC104
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~,,.~.. , TM C L. k entury 1n ™ ~"'- l~a Jason D. Topp Associate General Counsel (651) 312-5364 June 25, 2019 Patricia Van Gerpen, Executive Director South Dakota Public Utilities Commission 500 East Capitol Avenue Pierre, SD 57501 patty. [email protected]. us Re: CenturyLink's 2019 Federal ETC Filing Dear Ms. Van Gerpen: On November 18, 2011, the Federal Communications Commission ("FCC") released its USF/ICC Transformation Order in WC Docket No. 10-90, et al. With that Order, the FCC began a transition to a national framework for certification of Eligible Telecommunications Carriers ("ETCs") and set forth a standard set of information that all ETCs must file with the FCC typically by July 1st of each year. The Order also required ETCs to provide the same information to the respective state commissions. Annual ETC reporting requirements are contained in 47 C.F.R. § 54.313 of the FCC's rules. For the reporting of the data and certifications required by 47 C.F.R. §§ 54.313 and 54.422, the FCC has developed a reporting template, Form 481, to be utilized by ETCs. The FCC Form 481 no longer requires that high-cost recipients file information regarding network outages; unfulfilled service requests; the number of complaints received by an ETC per 1,000 subscribers for voice and broadband services; and pricing for voice and broadband services. The FCC Form 481 also no longer includes certifications for high-cost recipients regarding service quality standards and consumer protection rules. Finally, the FCC centralized filing of the FCC Form 481 and ETCs no longer file duplicate copies of FCC Form 481 with the FCC and with states, U.S. Territories, and/or Tribal governments. These filings are now provided to USAC through its online "E-File" portal and are available to state commissions through the portal. USAC has provided instructions indicating that: Applicants are required to complete and submit all forms online through USAC's "E-File" portal at https://forms.universalservice.org/usaclogin/login.asp. A Form 481 is required to be submitted through this link. To create an online E-File account, please refer to the instructions on http://www.usac.org/about/tools/e-file.aspx 200 South 5th Street, Room 2200 Minneapolis, MN 55402 www.centurylink.com Patricia Van Gerpen, Executive Director Page 2 June 25, 2019 Enclosed, pursuant to state requirements, is FCC Form 481 for Qwest Corporation-South Dakota d/b/a CenturyLink QC, as filed by CenturyLink with the FCC on or before July 1. The form is also available electronically through the USAC portal as noted above. Consistent with past years, CenturyLink requests that the Commission certify to the FCC pursuant to 47 C.F.R § 54.314 by October 1, 2019 in order for CenturyLink to continue receiving Federal high cost support in South Dakota. Please do not hesitate to contact me should you have any questions regarding this filing. Very truly yours, JDT/bardm Enclosures Page 1 FCC Form 481 FCC Form 481 - Carrier Annual Reporting OMB Control No. 3060-0986/OMB Control No. 3060-0819 Data Collection Form July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name: Person USAC should contact Kenneth W. Buchan with questions about this data <035> Contact Telephone Number: 3183621538 ext. Number of the person identified in data line <030> <039> Contact Email Address: Email of the person identified in data line <030> [email protected] Form Type 54.313 and 54.422 Page 1 Page 2 (200) Service Outage Reporting (Voice) FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan 3183621538 ext. <035> Contact Telephone Number - Number of person identified in data line <030> <039> Contact Email Address - Email Address of person identified in data line <030> [email protected] <210> For the prior calendar year, were there any reportable voice service outages? <220> <a> <b1> <b2> <b3> <b4> <c1> <c2> <d> <e> <f> <g> <h> NORS Did This Outage Reference Outage Start Outage Start Outage End Outage End Number of 911 Facilities Service Outage Affect Multiple Number Date Time Date Time Customers Affected Total Number of Affected Description (Check Study Areas Service Outage Preventative Customers (Yes / No) all that apply) (Yes / No) Resolution Procedures Page 2 Page 3 (400) Number of Complaints per 1,000 customers FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan Contact Telephone Number - Number of person identified in data line <035> 3183621538 ext. <030> Contact Email Address - Email Address of person identified in data line [email protected] <039> <030> Select from the drop-down list to indicate how you would like to report <400> voice complaints (zero or greater) for voice telephony service in the prior calendar year for each service area in which you are designated an ETC for any facilities you own, operate, lease, or otherwise utilize. <410> Complaints per 1000 customers for fixed voice <420> Complaints per 1000 customers for mobile voice Page 3 Page 4 (500) Compliance With Service Quality Standards and Consumer Protection Rules FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan 3183621538 ext. <035> Contact Telephone Number - Number of person identified in data line <030> <039> Contact Email Address - Email Address of person identified in data line <030> [email protected] <515> Certify compliance with applicable minimum service standards Page 4 Page 5 (600) Functionality in Emergency Situations FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name <020> Program Year <030> Contact Name - Person USAC should contact regarding this dataQWEST CORP-SD Kenneth W. Buchan <035> Contact Telephone Number - Number of person identified in data2020 line <030> 3183621538 ext. <039> Contact Email Address - Email Address of person identified in data line <030> Yes <600> Certify compliance regarding ability to function in emergency [email protected] 395145sd610.pdf <610> Descriptive document for Functionality in Emergency Situations Page 5 Page 6 (800) Operating Companies FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan <035> Contact Telephone Number - Number of person identified in data line <030> 3183621538 ext. <039> Contact Email Address - Email Address of person identified in data line <030> [email protected] <810> Reporting Carrier Qwest Corporation d/b/a CenturyLink QC (South Dakota) <811> Holding Company CenturyLink, Inc. <812> Operating Company Qwest Corporation d/b/a CenturyLink QC (South Dakota) <813> <a1> <a2> <a3> I ' Affiliates SAC Doing Business As Company or Brand Designation -- See attached worksheet -- Page 6 Page 7 (900) Tribal Lands Reporting FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan 3183621538 ext. <035> Contact Telephone Number - Number of person identified in data line <030> <039> Contact Email Address - Email Address of person identified in data line <030> [email protected] <900> Does the filing entity offer tribal land services? (Y/N) Yes See Line 920 <910> Tribal Land(s) on which ETC Serves 395145SD920.pdf <920> Tribal Government Engagement Obligation <921> Yes <922> Feasibility and sustainability planning; Yes <923> Marketing services in a culturally sensitive manner; Yes <924> Compliance with Rights of way processes Yes <925> Compliance with Land Use permitting requirements Yes <926> Compliance with Facilities Siting rules Yes <927> Compliance with Environmental Review processes Yes <928> Compliance with Cultural Preservation review processes Yes <929> Compliance with Tribal Business and Licensing requirements. Yes Page 7 Page 8 (1000) Voice and Broadband Service Rate Comparability FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W. Buchan <035> Contact Telephone Number - Number of person identified in data line <030> 3183621538 ext. <039> Contact Email Address - Email Address of person identified in data line <030> [email protected] <1000> Voice services rate comparability certification Yes 395145sd1010.pdf <1010> Attach detailed description for voice services rate comparability compliance Name of Attached Document Yes - Pricing is no more than the most recent applicable benchmark announced by <1020> Broadband comparability certification the Wireline Competition Bureau 395145sd1030.pdf <1030> Attach detailed description for broadband comparability compliance Name of Attached Document Page 8 Page 9 (1100) No Terrestrial Backhaul Reporting FCC Form 481 Data Collection Form OMB Control No. 3060-0986/OMB Control No. 3060-0819 July 2018 <010> Study Area Code 395145 <015> Study Area Name QWEST CORP-SD <020> Program Year 2020 <030> Contact Name - Person USAC should contact regarding this data Kenneth W.