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PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force

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PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force 2017 FIRST QUARTER (Q1) REPORT (January – March, 2017) RELEASED 18th MAY, 2017 HIGHLIGHTS OF THE 2017 Q1 REPORT A drop in complaints; 2017 Q1 witnessed a percentage decrease of 52.8% compared to same period in 2016 (January - March). Retrieval of the sum of N560, 000.00 exhibit money and handing same over to the rightful owner. Two (2) cases of serious misconduct were referred to the Force CIID Abuja for detailed investigation. Increase in the level of PCRRU/public interaction especially through telephone calls. Lagos State Police Command tops the State Ranking with 90 complaints which is 18.07% of total complaints reported followed by FCT Abuja with 69 complaints, 13.86%; Rivers State with 59 complaints, 11.85%. Ekiti and Kwara Commands recorded no complaint against the police. Kebbi State Command recorded its first complaint of police misconduct since inception of this Unit in 2015. Over Ten (10) Thousand telephones calls were received from members of the public during period under review. PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force 2017 Q1 REPORT Release Date: 18 TH MAY, 2017 IGP IBRAHIM K. IDRIS NPM, mni INSPECTOR-GENERAL OF POLICE FEDERAL REPUBLIC OF NIGERIA PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint Our quick response will put a smile on your face PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force STATE RANKING 2017 Q1 REPORT SDSD Release Date: 18TH MAY, 2017 Release Date: 13th October, 2016 Number of Complaint RANK STATE Received % 1 Lagos 90 18.07 2 Abuja 69 13.86 3 Rivers 59 11.85 4 Anambra 35 7.03 5 Enugu 26 5.22 6 Edo 25 5.02 7 Akwa Ibom 23 4.62 8 Delta 17 3.41 9 Imo 16 3.21 10 Ogun 13 2.61 11 Kano 12 2.41 12 Abia 11 2.21 13 Nasarawa 10 2.01 13 Oyo 10 2.01 15 Kogi 9 1.81 16 Kaduna 8 1.61 17 Borno 7 1.41 18 Niger 6 1.2 18 Plateau 6 1.2 18 Zamfara 6 1.2 19 Bayelsa 5 1.0 19 Benue 5 1.0 19 Ondo 5 1.0 19 Osun 5 1.0 25 Katsina 3 0.6 25 Taraba 3 0.6 25 Yobe 3 0.6 28 Adamawa 2 0.4 28 Ebonyi 2 0.4 28 Gombe 2 0.4 31 Bauchi 1 0.2 31 Cross River 1 0.2 31 Jigawa 1 0.2 31 Kebbi 1 0.2 31 Sokoto 1 0.2 36 Ekiti 0 0 36 Kwara 0 0 TOTAL 498 PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint 1 | Page Our quick response will put a smile on your face PUBLIC COMPLAINT COMPLAINT RAPID RESPONSE RESPONSE UNIT (CRU) UNIT (PCRRU) NigeriaNigeria Police Police Force Force COMPLAINT DISTRIBUTION CATEGORY COMPLAINT2016 DISTRIBUTION - Q3 REPORT CATEGORY Release Date:201 7 1Q13th REPORT October , 2016 Release Date: 18TH MAY, 2017 Excessive use of Dirty in Traffic Police Demanding Professional Benefit/ State Involvement in Incivility Total Force Person Related Money for Bail Misconduct Entitlement Civil Issues Related 1 Lagos 22 0 0 1 28 0 38 1 90 2 Adamawa 1 0 0 0 1 0 0 0 2 3 Ogun 3 0 0 0 3 0 7 0 13 4 Abia 2 0 0 1 5 0 3 0 11 5 Abuja 18 0 0 1 10 0 38 2 69 6 Akwa Ibom 7 0 1 0 9 0 6 0 23 7 Anambra 3 0 0 0 18 0 14 0 35 8 Bauchi 0 0 0 0 0 0 1 0 1 9 Bayelsa 0 0 0 0 5 0 0 0 5 10 Benue 3 0 0 0 1 0 1 0 5 11 Borno 1 0 0 1 2 0 3 0 7 12 Cross River 0 0 0 0 0 0 1 0 1 13 Delta 1 0 0 0 9 0 7 0 17 14 Ebonyi 0 0 0 0 2 0 0 0 2 15 Edo 3 0 0 0 15 0 7 0 25 16 Ekiti 0 0 0 0 0 0 0 0 0 17 Enugu 5 0 0 0 10 0 10 1 26 18 Gombe 1 0 0 0 1 0 0 0 2 19 Imo 6 0 0 0 6 0 4 0 16 20 Jigawa 1 0 0 0 0 0 0 0 1 21 Kaduna 0 0 0 0 3 0 5 0 8 22 Kano 7 0 0 0 1 0 4 0 12 23 Katsina 2 0 0 0 0 0 1 0 3 24 Kebbi 0 0 0 0 0 0 1 0 1 25 Kogi 1 0 0 0 2 0 6 0 9 26 Kwara 0 0 0 0 0 0 0 0 0 27 Nasarawa 3 0 0 0 3 0 4 0 10 28 Niger 1 0 0 0 2 0 3 0 6 29 Ondo 2 0 0 0 2 0 1 0 5 30 Osun 2 0 0 0 3 0 0 0 5 31 Oyo 2 0 0 1 1 0 5 1 10 32 Plateau 3 0 0 0 2 0 1 0 6 33 Rivers 10 0 0 0 33 0 16 0 59 34 Sokoto 1 0 0 0 0 0 0 0 1 35 Taraba 0 0 0 0 2 0 1 0 3 36 Yobe 1 0 0 0 1 0 1 0 3 37 Zamfara 2 0 0 0 1 0 3 0 6 TOTAL 114 0 1 5 181 0 192 5 498 PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] 2 | Page Website: www.npf.gov.ng/complaint Our quick response will put a smile on your face 2017 Q1 REPORT Release Date: 18TH MAY, 2017 PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint 4 | Page Our quick response will put a smile on your face PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force COMPLAINT DISTRIBUTION PIE CHART 2017 Q1 2017 Q1 REPORT TH Release Date: 188TH MAY, MAY, 2017 2017 PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint 5 | Page Our quick response will put a smile on your face 2017 Q1 REPORT8TH MAY, 2017 Release Date: 18TH MAY, 2017 PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint 6 | Page Our quick response will put a smile on your face PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) COMPLAINTNigeria RESPONS Police UNITForce (CRU) COMPLAINTNigeria DISTRIBUTION Police BYForce PLATFORMS/SOURCES COMPLAINT DISTRIBUTION BY PLATFORMS/SOURCES 2017 Q1 REPORT 2016 - Q3 REPORT TH ReleasedRelease Date: Date:1 3…Octoberth October, 18 MAY, 2016 2016 2017 SN PLATFORM/SOURCE Number of Complaint Percentage CALL 362 73% 1 WHATSAPP 75 15% 2 EMAIL 29 6% 3 TWITTER 12 2% 4 OTHERS 9 2% 5 SMS 7 1% 6 FACEBOOK 4 1% 7 498 NOTE: Over Ten (10) thousand non-related telephone calls were received from members of the public but only 362 telephone calls relating to PCRRU mandate were registered and processed. QUICK STATISTICS TOTAL COMPLAINT RECIEVED RESOLVED/CLOSED CASES FALSE / UNRELATED CASES PENDING CASES *DISTRESS CALLS 355 65 78 498 (71% of reported cases) (13% of reported cases) (16% of reported cases) *5 *Distress calls are not counted as part of complaints PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE 7 | Page Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint Our quick response will put a smile on your face th 2017 Q1 REPORT8 MAY, 2017 TH Release Date: 18 MAY, 2017 z 71% No of Complaint 16% 13% PCRRU says No to Impunity CONTACT PCRRU 24/7 via: Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE Twitter: @PoliceNG_PCRRU | Facebook: www.facebook.com/PolicePCRRU | Email: [email protected] OR [email protected] Website: www.npf.gov.ng/complaint 8 | Page Our quick response will put a smile on your face PUBLIC COMPLAINT RAPID RESPONSE UNIT (PCRRU) Nigeria Police Force PUBLIC SENSITIZATION 2017 Q1 REPORT TH Release Date: 18 MAY, 2017 As part of sustained public awareness campaign, Assistant Commissioner of Police PCRRU, ACP Abayomi Shogunle was a guest on TVC News Nigeria’s Breakfast Show on Monday 20th March, 2017.
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