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CenterPoint Energy asks South natural gas customers to lower thermostats to conserve energy during extreme cold

Evansville, Ind. – Feb. 16, 2021 – Due to high heating demand in response to the extremely cold temperatures, CenterPoint Energy is asking its Indiana South natural gas customers to temporarily lower their thermostat settings to help conserve natural gas. The utility serves approximately 113,000 natural gas customers in its southwestern Indiana territory.

“We are not currently in an emergency situation, but we ask for our customers’ assistance in curbing their natural gas usage so that we can continue to provide reliable service and prevent any disruptions,” said Richard Leger, Vice President, Natural Gas Distribution, Indiana and Ohio. “We apologize for any inconvenience and thank our customers for all their energy conservation efforts during this time.”

CenterPoint Energy asks its customers, if possible, to reduce their thermostat settings to 60-65 degrees during the day when at home – and lower the setting an additional 5-10 degrees when asleep or away from home – through Friday morning, Feb. 19. This step can help ensure that all customers continue to have gas service to stay safe and warm during the intensely cold weather.

If a customer experiences a loss of gas service, they should contact the utility at 1-800-227-1376.

The utility offers these additional energy saving tips for customers: • Lower the temperature setting on your water heater and limit your use of hot water. • Open blinds and shades to take advantage of the sun’s natural heat during the day. • Close shades and blinds at night to reduce heat loss through windows. • Check the company’s website for more energy saving tips.

CenterPoint Energy also provides a safety reminder in case of a suspected gas leak: If you smell the “rotten egg” odor of natural gas inside or near your home, leave the area immediately on foot and don’t turn any electrical devices on or off, don’t use a garage door opener and never use any phone until you are outside and away. When you are at a safe distance, report the potential leak by calling both 911 and CenterPoint Energy at 1-800-227-1376.

About CenterPoint Energy As the only investor-owned electric and gas utility based in , CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in , Indiana, , , , Ohio, and Texas. As of September 30, 2020, the company owned approximately $33 billion in assets and also owned 53.7 percent of the common units representing limited partner interests in Enable Midstream Partners, LP, a publicly traded master limited partnership that owns, operates and develops strategically located natural gas and crude oil infrastructure assets. With approximately 9,600 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.