Dart Charge stakeholder newsletter December 2016 elcome to the very I know that there are a number of challenges In the meantime, if you have any queries, please first Dart Charge facing us, and I am working closely with the get in touch by emailing us at W experienced teams in Dartford, Quinton and
[email protected] stakeholder newsletter. Leeds who provide continued support and expertise. Sarah Green My name is Sarah Green and since April 2016, Head of Dart Charge Service I have been Head of Dart Charge at Highways I have already been out to meet a number of England. Prior to this, I was at Transport for you, and will continue to do so in the future. I’m London (TfL) for 12 years, managing the very much looking forward to strengthening our Congestion Charge, Low Emission Zone and valued relationships, promoting engagement Traffic Enforcement contracts and delivery. and providing continued support. We are not complacent and are committed to delivering I have a wealth of customer service experience, ongoing improvements to the service. driving service provider performance, implementing streamlined business processes and delivering out sourced service management. Dart Charge stakeholder newsletter • edition 1 Facts and figures We have pulled together some of our key figures of interest. Let us know if there is something that you are interested in, and we’ll see if we can make it available for future issues. We manage over Did you know...? Did you know...? the tunnels are different heights 1.1 million when crosswind