Annual Report and Financial Statements 2013/2014 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014
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Annual Report and Financial Statements 2013/2014 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 Cover Picture: (Left to right) Nathan, Daniel and Chris at KJ Scaffolding. Greenacres has commenced work in a number of Community Enterprises, the first of which was at KJ Scaffolding, located within the Bluescope Steel area at Port Kembla. A core group attend this Community Enterprise four to five days per week and work as a crew, sorting scaffolding materials ready for re-use. Page 1 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 TABLE OF CONTENTS 2013-2014 Donations and Supporters ................................................................................................. 3 Board of Directors ................................................................................................................................. 4 Greenacres Senior Management ......................................................................................................... 5 Chairperson’s Report ........................................................................................................................... 6 Chief Executive Officer’s Report ......................................................................................................... 7 Training Division Report ...................................................................................................................... 8 Greenacres Industries Report ........................................................................................................... 10 Community Participation Programs Report ..................................................................................... 12 Greenacres Employment Solutions Report ...................................................................................... 13 People and Culture Report ................................................................................................................. 14 Joblink Report ..................................................................................................................................... 16 Finance Report .................................................................................................................................... 18 Strategic Plan 2014 - 2017 .................................................................................................................. 19 General Purpose Financial Report 30 June 2014 ............................................................................ 22 Page 2 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 2013-2014 DONATIONS AND SUPPORTERS Greenacres Disability Services would like to thank their many supporters who made donations during the year, those who purchased Lucky Draw Tickets and in particular those organisations who were sponsors at our inaugural Summer Nights Ball. Special thanks go to the following for their generous contributions. DONATIONS IN EXCESS OF $5,000 The Fraternity Club Unions NSW Wests Illawarra Leagues Club DONATIONS IN EXCESS OF $1,000 Albion Park Bowling Club Bomaderry Bowling Club City Diggers Club Dapto Leagues Club Milton-Ulladulla Bowling Club Shellys - Shellharbour Club St George Bay and Basin Club CMSIT Hansons Lawyers Illawarra Folk Festival tickets WGC Ladies Golf Day Wings Over Illawarra HESTA P & D Envirotech P/L UOW Enterprises Estate of D Evans Fundraising Concert organised by Hugh and Steve McClure DONATIONS IN EXCESS OF $200 Illawarra Seafood and Sail South Coast Private HLB Mann Judd Harrigan Ford Danics Auto and Tyre Service Centre Commonwealth Bank BMS AWU Port Kembla AccessPay Neil Staal Mark Wynen In memory of Heather McCabe In memory of Susan Chie In memory of Maureen Crawford Page 3 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 BOARD OF DIRECTORS Richard Young Isla Bowen Greg Parrish Chairperson Deputy Chairperson Secretary Treasurer John Bilboe Janine Cullen OAM Patricia Donaldson Stephen Dawson Page 4 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 GREENACRES SENIOR MANAGEMENT Chief Executive Officer Chris Christodoulou General Managers Susan Burns Grant Vukasinovic Peter Stein John Harvey Managers directly reporting to CEO Isitolo Mataele Cate Davies Sarah Gittoes Page 5 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 CHAIRPERSON’S REPORT Greenacres was lucky enough to be gifted with some challenges this financial year. I say ‘gifted’ because every business or organisation needs challenges to strengthen, grow and be adaptable in the future. The challenges that we have overcome this year has revealed much about the professionalism of our organisation and makes me feel confident about our current path and the position we will be in when the NDIS is rolled out in Wollongong in 2018. On behalf of the Board, I wish to say thank you to our new CEO Chris Christodoulou, his management team that reports to the board - Susan Burns, Grant Vukasinovic, Peter Stein, John Harvey, Isitolo Mataele, Cate Davies, Sarah Gittoes and in Sarah’s absence, Therese Kosarew, the Boards Executive Assistant Cheryl Knight and all of the employees of Greenacres. As you can see when you read the Annual Report, no area of Greenacres has been immune from change. In very difficult circumstances Greenacres was able to arrest the significant financial declines of the last few years to post a modest profit. Our Balance sheet remains strong and must continue to do so if we are to have enough cash flow to cope with the NDIS. I would like to say a personal thank you to every staff member in every department of the organisation who worked so hard this year to make this happen. Greenacres’ biggest asset will always be our passionate workforce who is so committed to making a difference in the lives of the people we are here to help. From a Board perspective we have endorsed a new three year Strategic Plan which the CEO and Managers will work towards implementing. We have also renewed our Governance, Conflicts of Interest, Gifts and Hospitality and Procurement Policies to ensure the organisation has robust procedures in place over the coming years. Greenacres may be over 60 years old, but we are on the cusp of a major renewal program to ensure we can provide an efficient and effective response to the choices that people with disabilities want to make about their lives. Finally let me say thank you to all of my Fellow Board members, Isla Bowen, Greg Parrish, John Bilboe, Janine Cullen, Patricia Donaldson and Stephen Dawson. Each Board member has made a valuable contribution to overseeing the organisation. Richard Young Chairperson Page 6 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 CHIEF EXECUTIVE OFFICER’S REPORT The last financial year has proven to be both rewarding and challenging to say the least. Having started the year with a budget which had not been rigorously tested with our management team in each Division it was clear that the organisation was heading for a substantial deficit without significant changes. I am very pleased with the way both management and our workforce have accepted the need for change and as a consequence we were able to finish the year with a modest surplus of $152K. As you read through the Report you will see there are many highlights including the following: The adoption of a three year Strategic Plan The adoption of a new Constitution The restructuring of General Manager positions The introduction of a new fundraising initiative the “Summer Nights Ball” More rigorous internal auditing of our quality standards The announcement of Bianca Dye as our Greenacres Ambassador Advocating for the fair employment rights for our 240 supported employees working at Greenacres Enterprises. The introduction of our Community Enterprises Improvements to our Work Health and Safety program Conducting a successful inaugural staff forum The appointment of a Communications and Media Officer and The appointment of a Corporate and Community Relations Coordinator Our single biggest infrastructure change was to outsource all of our IT to ensure we have state-of-the-art IT equipment and much faster connectivity across our 30 locations. With the NDIS creeping towards us, information from the trial sites suggests that Greenacres must continue to change to be both competitive and innovative in the way we provide quality services to all our service users. In this regard, as we implement our Strategic Business Plan we will consult with our employees, parents, carers and key stakeholders to ensure we continue to improve on our person-centred approach and position Greenacres to enable the choices of the people we support to enrich their lives. I wish to thank the Board of Directors for their tireless work to oversee the organisation and all of our employees for the wonderful work they do on behalf of Greenacres. Chris Christodoulou Chief Executive Officer Page 7 GREENACRES DISABILITY SERVICES ANNUAL REPORT 2013/2014 TRAINING DIVISION REPORT Continuing with tradition, I believe the word that best describes the past 12 months is ‘pivotal’; which is defined as critical, focal, decisive, key and related to development and success. It is also most appropriate with the commencement of Greenacres new CEO, Chris Christodoulou. Chris was appointed in July 2013 and began his tenure in mid-September; I continued acting in the role until his commencement. At this time the Board and new CEO identified that organisationally Greenacres Disability Services (GDS) had reached a critical point financially in its Operations that needed to