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State of Mobile Networks: Indonesia (June 2018)

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State of Mobile Networks: Indonesia (June 2018) State of Mobile Networks: Indonesia (June 2018) Indonesia is a huge country dominated by a huge operator, Telkomsel. But the country's smallest nationwide provider is beginning to make its mark. Smartfren has grabbed another OpenSignal award from Telkomsel since our last Indonesian report, and it continued its impressive form in our 4G availability results. Despite Smartfren's hard-fought wins, though, Telkomsel remains the operator to beat in most of our metrics. Parsing more than 11 billion test results collected by 1.2 million users, we compared the 3G and 4G experience offered by Indonesia's five national operators. (Click here for an Indonesian language version of this report.) Report Facts 11,707,692,189 1,235,257 Feb 1 - Indonesia Measurements Test Devices May 1, Report 2018 Location Sample Period Highlights LTE reach expands for most operators Telkomsel leads in both 4G upload and download Indonesia’s already impressive LTE reach just kept growing over Telkomsel won both OpenSignal's 4G download and upload speed the last six months. Four of Indonesia's five operators saw awards, averaging 12.9 Mbps and 7.3 Mbps in each category increases in our 4G availability metric since our last report. The respectively. In 4G download, though, Smartfren has made a big surge one exception was Telkomsel, which saw its availability score since our last report. The LTE-only operator's average speed increased hold steady at just below 70%. 44% to 9.8 Mbps in our measurements, pushing it past XL into 2nd place. Smartfren snatches overall speed crown Telkomsel dominates five out of seven award from Telkomsel categories Smartfren's 3G network shutdown was complete by this report Smartfren may be gaining ground, but Telkomsel remains the leading period, leaving it only with 4G to showcase its mobile data operator across our metrics. Telkomsel not only took three of our four services. It performed admirably, winning our 4G availability speed prizes, but it also monopolized our latency awards. award for the second time in a row. That, combined with its growth in 4G speed, allowed Smartfren to leap over Telkomsel in our overall speed metric. Awards Table Latency: 4G Latency: 3G Availability: 4G Upload Speed: 4G Download Speed: 4G Download Speed: 3G Download Speed: Overall 3 Indosat Smartfren Telkomsel XL Test your network and contribute to our reports App Store Google Play Enjoyed our report? All our analysis is based on real measurements collected by millions of mobile network users. No simulations, no approximations: just real-world experience. Performance by Metric Download Speed: 4G 3 This metric shows the average download speed for each operator on LTE connections as measured by OpenSignal users. Indosat Smartfren Telkomsel XL 0 Mbps 3 Mbps 6 Mbps 9 Mbps 12 Mbps 15 Mbps Download Speed: 3G This metric shows the average download speed for each 3 operator on 3G connections as measured by OpenSignal users. Indosat Telkomsel XL 0 Mbps 2 Mbps 4 Mbps 6 Mbps 8 Mbps 10 Mbps Download Speed: Overall This metric shows the average download speed experienced by 3 OpenSignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE Indosat speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall Smartfren speeds because their customers spend more time connected to slower 3G networks. Telkomsel XL 0 Mbps 3 Mbps 6 Mbps 9 Mbps 12 Mbps 15 Mbps Upload Speed: 4G 3 This metric shows the average upload speed for each operator on LTE connections as measured by OpenSignal users. Indosat Smartfren Telkomsel XL 0 Mbps 2 Mbps 4 Mbps 6 Mbps 8 Mbps 10 Mbps Latency: 4G 3 This metric shows the average latency for each operator on LTE connections as measured by OpenSignal users. Latency, Indosat measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this Smartfren metric is a sign of a more responsive network. Telkomsel XL 0 ms 13 ms 26 ms 39 ms 52 ms 75 ms Latency: 3G This metric shows the average latency for each operator on 3G 3 connections as measured by OpenSignal users. Latency, measured in milliseconds, is the delay data experiences as it Indosat makes a round trip through the network. A lower score in this metric is a sign of a more responsive network. Telkomsel XL 0 ms 23 ms 46 ms 69 ms 92 ms 115 ms 140 ms Availability: 4G 3 This metric shows the proportion of time OpenSignal users have an LTE connection available to them on each operator’s network. Indosat It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage. Smartfren Telkomsel XL 0 % 16 % 32 % 48 % 64 % 80 % 95 % Regional Performance This chart shows the regional winners in each category OpenSignal measures. Click on the icons to see a more detailed graph showing each operator’s metrics in a particular region. Legend: I Indosat X XL S Smartfren T Telkomsel 3 3 Download Speed: Download Speed: Download Speed: Upload Speed: Latency: Latency: Availability: Region 4G 3G Overall 4G 4G 3G 4G Bandung T T T T T T S Jakarta T T S T T T S Makassar S T T S T X T T T S Medan T T T T T T S Semarang T T S T T T T S Surabaya S T S T T T S Analysis Since our last look at Indonesia six months ago, we've seen some of the same old trends continuing, as well as new trends being born. Access to 4G services continues to spread in the archipelago nation, reflected in the growth we are seeing in our LTE Our Methodology availability scores across Indonesia's operators. Telkomsel once again dominated our metrics, winning five out of seven awards categories, often by large margins. But we OpenSignal measures the real-world experience of also saw Smartfren fully emerge from its 3G cocoon to spread its 4G wings. Not only consumers on mobile networks as they go about their daily lives. We collect 3 billion individual did Smartfren again lead in our 4G availability metrics, it took our overall speed award measurements every day from tens of millions of away from Telkomsel. smartphones worldwide. For this report we examined 11.7 billion measurements from 1,235,257 mobile Our measurements are collected at all hours of the devices to examine the 3G and 4G experience offered by Indonesia's five major day, every day of the year, under conditions of operators: Hutchison's 3 (Tri Indonesia), Indosat Ooredoo, Smartfren, Telkomsel and normal usage, including inside buildings and XL Axiata. In addition to analyzing our metrics on a national level, we expanded our outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device metro analysis of Indonesia to include two new cities outside of Java. Let's start first measurements recorded in the places where with the metric with the most momentum: 4G availability. subscribers actually live, work and travel, we report on mobile network service the way users truly experience it. 4G's reach keeps growing We continually adapt our methodology to best Four of Indonesia's five nationwide operators saw their 4G availability scores improve represent the changing experience of consumers on since our last report. Simply put, this means consumers had more access to 4G mobile networks and, therefore, comparisons of the connections than they did six months ago. We recorded the biggest growth in results to past reports should be considered availability on 3's network, a jump of more than 4 percentage points, but Indosat, indicative only. For more information on how we Smartfren and XL all saw bumps of a least 2 percentage points in their scores. collect and analyze our data, see our methodology Smartfren remained the runaway leader in this category, reflecting its status as a 4G- page. only provider. Smartfren maintained a big 9-percentage-point lead over its nearest rival in our 4G availability metrics, but other operators managed to close the gap For this particular report, 11,707,692,189 datapoints somewhat. 3 has passed the 80% availability mark in our measurements, while XL were collected from 1,235,257 users during the passed the 75% threshold. period: Feb 1 - May 1, 2018. For every metric we've calculated statistical The only operator for which we didn't record any improvement in LTE reach was confidence intervals and plotted them on all of the Telkomsel, which saw its 4G availability hold steady at just under 70%. As a result graphs. When confidence intervals overlap for a Telkomsel fell to last place in our 4G availability rankings. But while the operator may certain metric, our measured results are too close to have underperformed in availability, it stood out in the rest of OpenSignal's declare a winner in a particular category. In those categories. cases, we show a statistical draw. For this reason, some metrics have multiple operator winners. For the second report in a row, Telkomsel had a big lead over its competitors in our 4G download speed measurements. Its average tested download speed of 12.9 Mbps was more than 20% faster than its nearest rival. That said, Smartfren made some impressive 4G speed gains since our December report. Its average LTE download of 9.8 Mbps allowed it to leap over XL into the second-place slot in our measurements. Our results show Indosat's 4G download speed also improved, but 3, Telkomsel and XL all saw their download speeds fall over the last six months.
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