HUDDERSFIELD ROAD Partnership
IF YOU HAVE EXPERIENCED A PROBLEM If you are not happy with the care, service or treatment you have received in the practice, it is important that you tell us. We try to sort any problems as quickly HUDDERSFIELD ROAD and informally as possible. In some cases, a word with an appropriate member of staff is all that is needed to put things right. You will not be treated any differ- partnership ently because you have made a complaint. HOW TO COMPLAIN If your complaint cannot be easily resolved and you wish to make a formal com- HUDDERSFIELD ROAD SURGERY plaint you need to advise us as soon as possible. Please ask at Reception for a 6 Huddersfield Road, Barnsley, S70 2LT copy of our complaints procedure which will explain how to make a formal com- Tel: 01226 203420 Fax: 01226 731245 plaint and how it will be dealt with. BRANCHES AT 44 Cawthorne Road, Barugh Green, Barnsley, S75 1LQ If you are not happy with the response from the practice you may forward your Tel: 01226 384505 Fax: 01226 380418 complaint to NHS Barnsley: Galtee More Medical Centre, 164 Doncaster Road, Barnsley, Contact: Mr Alan Thorpe S70 1UD Tel: 01226 282813 Fax: 01226 245486 Corporate Governance Dept www.huddersfieldroadsurgery.co.uk NHS Barnsley, Hillder House, Gawber Road, Barnsley S75 2PY Tel: 01226 433750 Or write to: NHS Barnsley, Chief Operation Officer Longfields Court, Middlewoods Way Carlton, Barnsley, S71 3GN You have a right to approach the Ombudsman Contact: The Parliamentary & Health Service Ombudsman Millbank Tower, Millbank, London SW1P 4QP Website: www.ombudsman.org.uk FOR FURTHER INFORMATION OF PRIMARY MEDICAL SERVICES AVAILA- BLE IN THE AREA PLEASE CONTACT: PARTNERS NHS Barnsley DR CATHERINE E LAW, MBChB (LIVERPOOL) 1980, FPCert, Longfields Court, Middlewoods Way DIP IN DIABETES MANAGEMENT Carlton, Barnsley.
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