TROOPERS I0 MANUAL v.02 8-12 March 2010, , GERMANY

This year we take it to the next level.

Print Media Academy DEAR TROOPER, we’re happy to welcome you at Heidelberg for TROOPERS10.

I don’t know where to start. your TROOPERS patron ERNW: When writing up such a manual, “Living Security” You’ll feel it. you start realizing how much we all There’re challenges to tackle in Living Hospitality. organized for a single moment in your businesses, but you made the life. right call: From now on you are a Living Passion. Here’s what I know for sure: It’s TROOPER in a world of IT- going to be a week full of IT- Insecurity. Security awesomeness for you! Living Education. Have a safe trip You’re a TROOPER To support you with your You followed the call of journey to Heidelberg, we prepared progression. You won’t be the same this document. Please let us know, after this event - we all take it to the if there’s anything unclear to you. next level. We’re going to learn, ERNW GmbH discuss and think together with the We’re thrilled to see you soon! Enno Rey, CEO of ERNW GmbH, is your TROOPERS host. But be best of the community: Your Yours sincerely, assured: ERNW is more than a TROOPERS speakers from all over company, it’s a spirit every Florian Horsch & the employee of Enno lives. So the globe. don’t hesitate to ask any of us And before you can say knife, ERNW Crew to help you out at any point during your stay in Germany. you’re understanding the credo of HEIDELBERG

You should visit thefamous world- Heidelberg Castle!

HEIDELBERG CASTLE OLD TOWN

The Heidelberg Castle Visit the beautiful ask a local for (in German language Old Town. Just walk “Zuckerladen” (Candy named: Schloss up “Hauptstrasse” and Shop @ Plöck 52). Heidelberg) is a have a look in all After that you should famous ruin in these little side get a beer in “Untere Germany and landmark streets. If you need Strasse” - you’ll of Heidelberg. You some goodies for your find plenty of pubs got to see it! lover back home, just here. WELCOME HOW TO GET TO HEIDELBERG PLANE / CAR / BIKE

VIA PLANE Note: There are When you followed our advice some connections over you’ll land at Airport the day, where you enter (www.frankfurt-airport.com). Pick up the train and drive directly your luggage and pass the security. to Heidelberg. Ask the staff at the AIRail No need to Make your way towards Terminal for these. hurry! German “Frankfurt Flughafen With the ‘normal’ trains drive VERY Fernbahnhof” (Frankfurt Airport and more frequent regularly. long-distance station) connection you have t o c h a n g e t r a i n s a t Congratulations: You “” arrive at Heidelberg Hauptbahnhof. once. Read the next page to see how you go on. Go into the station, orientate yourself, choose the right track and BY CAR use the escalator to get to the Please use your favorite maps trains. application (maps.google.com works fine for Germany) and plan your trip If you took the direct to one of the relevant addresses. connection sit back and drive about Your hotel or the Print Media 45 minutes to Heidelberg Main Academy (PMA) is maybe the best Station. choice to start with. Have a look on the next page for addresses. TIP: To If you took the connection find PMA just try to find Heidelberg over “Mannheim”, exit the train after Shortly before you enter the Main station - it’s right there. ~30 minutes at Mannheim Main station, which is constructed out of Station and change tracks/trains glass (see above), you pass the so- BY BIKE accordingly to your ticket. NOTE: called “AIRail Terminal” on your We at ERNW love bikes, but You can always go to track 9 and left side. Go in there and get you’ll have to find your own way ;) drive with “S3” to Heidelberg. Your yourself a ticket for the train to ticket is valid in any case. “Heidelberg Hauptbahnhof”.

Quick Dictionary HOWTO Phone: +49 180 5 99 66 33 Hauptbahnhof = main station Web: http://www.bahn.com/i/view/USA/en/index.shtml Hauptbahnhof is often abbreviated as “Hbf.”

• Use the website above Deutsche Bahn = German train company • Enter “Frankfurt(M) Flughafen Fernbf” as start and Ankuft = arrival “Heidelberg Hbf” as destination Abfahrt = departure • If you want to, you can print your own e-ticket! HOTELS Crowne Plaza Heidelberg The Crowne Plaza Hotel Marriott Heidelberg You need Heidelberg is, due to its excellent city We’re proud to work good rest - location, the ideal starting point for together with one of the conference life is your visit in Heidelberg. And by fi n e s t h o t e l s i n exhausting. public transport it's just a couple of Heidelberg. It’s really minutes to the PMA and by foot close to the Print you're in the Old Town within 3 M e d i a A c a d e m y minutes. Great! (PMA) and offers our speaker’s the much needed rest after their long flights. Have a chat with them, when Contact you meet them during Kurfürstenanlage 1 69115 Heidelberg breakfast - you often recognize Germany them by their proud display of their NH Heidelberg Phone: 0049 6221 9170 s p e a k e r ’s s h i r t from various Also very close to the PMA, this Mail: hacker cons. hotel, nested into the historic [email protected] building of an old brewery, is by far not the worst choice for COODS: (49°24'24.27"N / 8°41'30.77"E) Contact TROOPERS10. It's well Vangerowstrasse 16 connected to public transport. 69115 Heidelberg, Germany Hotel Holländer Hof Contact Phone: 0049 6221 908 0 This hotel is located in the Fax: 0049 6221 908 660 Bergheimer Strasse 91 middle of the historical Old 69115 Heidelberg Germany Town - center of medieval COODS: (49°24'32.41"N / 8°40'21.22"E) Heidelberg, directly opposite to Phone: 0049 6221 13270 Mail: nhheidelberg@nh- the Old Bridge. It's a lovely hotels.com place with lot's of flair and COODS: ( 49°24'27.98"N / 8°40'58.49"E) tradition. With public Ernst-Walz-Brücke QUICK MAP transport you'll need 20 ≈ Neckar minutes to the Print Marriott Hotel Media Academy.

Vangerowstrasse

Emil-Maier-Strasse Karl-Metz-Strasse Bluntschlistrasse Contact Bergheimerstrasse

Mittermaierstrasse

Kirchstrasse

Neckarstaden 66 69117 Heidelberg Germany Alte Eppelheimer Strasse Print Media Academy Phone: 0049 6221 60500 Kurfürsten Anlage Mail: info@hollaender- hof.de

Lessingstrasse COODS: (49°24'47.19"N / 8°42'34.03"E) Heidelberg Main Station OK, AND How to get there From Heidelberg Main Station it’s There might be WHERE IS THE just a walk across the street. From another reason, Marriott Hotel and NH Hotel it’s a five why you can’t miss CONFERENCE? minute walk. Please refer to the map the building. on the previous page. HINT: It’s two times 10x10 The conference is taking place at meters big. Print Media Academy. This modern Where to park your car and beautiful building out of glass You can’t As we’re at ERNW miss it, when and steel is owned by the world- like to use “Deutsche walking out of famous “Heidelberger Bahn”, we strongly Heidelberg main Druckmaschinen AG” (largest global recommend to travel by station! printing press manufacturer). train. If you’re dependent TROOPERS from all over the world on your car, park it at your occupy this facility from 8-12. March hotel and come to PMA by 2010 and make it their base of high- public transport (Line 5 or 24 to end IT-Security education. “Hauptbahnhof”). If you want to park near the conference, there’s a car park “P18” signposted. Print Media Academy

Kurfürsten-Anlage 52-60 TIP: Don’t try to park for free 69115 Heidelberg Germany on the big parking area of LIDL Phone: 0049 6221 9200 supermarket - it’s not for free Website: www.print-media- academy.com anymore when they towed you. And they do that pretty good! COODS: (49°24'17.89"N / 8°40'38.24"E)

TROOPERS10 ready to meet your workshop About the workshops instructors. Workshops start at 10am These workshops are and take place at the coolest special versions of STARTS WITH ERNW’s workshop workshop rooms you’ve ever seen. series. After a lunch break at 12:30pm we WORKSHOPS We believe that a finish it up around 16:30pm. great teacher needs When you booked one of the active practical experience and that’s three high-end TROOPERS Day#2 the reason why we workshops you: At Tuesday we don’t have ‘solely teachers’ nor already start at 9am. ‘solely IT a) did the right thing. Again we call it a day practitioners’. b) you’re a TROOPER two days at 16:30pm, but you Everybody at ERNW before everybody else is. could take a tram to is ‘in the field’ the Old with customers as much as he teaches Day#1 Town and - and that’s why we We open up the registration have a got excellent practitioners with desks in the PMA lobby at 9:30am. coffee at unmatched teaching You better grab a coffee and get Heidelberg abilities. Most Recent Agenda Please have a look at www.troopers.de for the most recent agenda.

During the conference we’re announcing near term changes via Twitter (@WEareTROOPERS). Please bookmark www.twitter.com/ wearetroopers and use #troopers10 exclusively as tag, when joining the chattering.

WWW.TROOPERS.DE CONFERENCE AGENDA Follow us! We open up the registration desk in the lobby of Management’. The second track (Defense & Print Media Academy (PMA) at 8am. There Management) takes place at 3rd floor. Between you’ll get a survival pack for your days in our two presentation rooms you’ll find a DON’T WORRY Heidelberg and your TROOPERS name TOO MUCH, WHEN whole floor full of seats to relax and chat badge. Grab yourself a coffee and have a MISSING A TALK IN with other TROOPERS. This is the place little snack until the fun begins with Pete ANOTHER TRACK - where we meet for snacks, drinks and Herzog’s Keynote “Security for CAMERAS ARE later for lunch. SHOOTING ALL THE Superheroes. He’s presenting at the ‘Red ACTION! Pebble’ Auditorium at the ground floor. Don’t miss the shared dinner at Wednesday evening, you’re invited to by ERNW. After eating at Then the masses split - you’re free to choose from “Kulturbrauerei” a hearty meal come back to PMA for a our two tracks ‘Attacks & Research’ and ‘Defense & round of PacketWars!

OVERVIEW MON/TUE WEDNESDAY THURSDAY FRIDAY

Morning Run - 7am Workshops There’s a set Conference of workshops Day#1 - 9am Conference Round Tables in two of Day#2 - 9am - 9am till these fancy Shared Dinner till 5pm 12:30pm conference - 6:30pm rooms at PMA. PacketWars™ - 9:30pm IMPRESSIONS

PacketWars™ Don’t miss it: The third PacketWars on German soil - Hacking contest at its finest. Brought to you by the legendary Bryan Fite.

So what is it? On www.packetwars.com it reads like this:

“PacketWars is an intense, real-time information warfare simulation.

Unlike other “capture the flag” games, the battlegrounds featured in PacketWars use the same software and hardware you would encounter in the real world. USA 2008, ERNW wins 1st place Can I play or watch? PacketWars is designed to operate like a sport. Think Formula One YES and YES! We’re hoping Racing meets professional golf with a dash of Ultimate Fighting thrown in for for active participation! good measure. Serious fun! Hack and drink beer, or just drink beer.

The 21st Century sport of PacketWars is sponsor driven. Sponsors are Confirmed teams: recruited based on a rigorous assessment process, ensuring alignment with - ERNW Team - squareroots from our technical requirements, corporate values and strategic vision. University Mannheim

Proposed teams: Please consider our relationships with our sponsors as an endorsement - Speaker Team of their offerings. They Rock – Full Stop! ” - Attendee Team

DON’T MISS IT! Wednesday, 9:30pm PMA CHEAT SHEET

Don’t hesitate to call for help! OK, here’s the deal: If anything unexpected happens or you need to know something related to TROOPERS10 and you think that somebody from ERNW could help you, let me know! There’s a solution for everything. Call me day and night - we want you to enjoy your stay at Heidelberg so we’re happy to help you tackling every problem that gets into your way.

Florian Horsch ✉ [email protected] ☏ +49 151 16227555

FOR INTERNATIONAL ATTENDEES Time Credit/Debit Cards and ATMs Bureaux de change in airports and These are widely accepted in most main railway stations are open Local Time shops, petrol stations, restaurants 06:00-22:00. Greenwich Mean Time (GMT) + 1 and hotels. All major credit cards are accepted, but it is advisable to carry Exchange Rate Indicators Financial cash as well. Date 3rd March 2010 £1.00 = €1.10 Traveler's Cheques $1.00 = €0.73 Currency Generally provide the best rate of Euro (EUR; symbol € ) = 100 cents. exchange. To avoid additional Notes are in denominations of €500, Telecommunications exchange rate charges, travelers are 200, 100, 50, 20, 10 and 5. Coins are advised to take traveler's cheques in in denominations of €2 and 1, and 50, Emergency Numbers Euros, Pounds Sterling or US Dollars. 20, 10, 5, 2 and 1 cents. Police 110 Visitors are advised to have their Ambulance 112 traveler's cheques exchanged at Cheques are very rarely used. Fire 112 bureaux de change as banks often refuse to change them and they are Currency Exchange Dialing Codes not accepted as payment in stores. Foreign currencies and traveler's Country Code: 49 cheques can be exchanged at banks, International Direct Dialing Prefix: 00 Banking Hours bureaux de change, post offices, e.g. You call 00 [your country code] [local-code] Generally Mon-Fri 08:30-13:00 and airports, railway [number] to reach people in foreign countries 14:00-16:00, Thursday 08:30-13:00 stations, ports and major hotels at the National Direct Dialing: 0 and 14:30-17:30 in main cities. Main e.g. My number is alternatively 0151 16227555 official exchange rates. branches do not close for lunch. from within Germany. APPENDIX

NOW GET YOUR STUFF READY AND COME TO HEIDELBERG TROOPERS10 - This time it’s a home match.

Stay fit! Don’t forget your running shoes as Enno likes to lead 10k Morning the pack up the beautiful Run ‘Philosopher’s Way’ - see: - Wednesday 7am http://troopers.de/content/ Marriott Lobby e3/e780/index_eng.html

We meet at Marriott lobby, Wednesday 7am. Get ready!

Views from Philosopher’s Way

LAST RESORT FOR INTERNATIONAL ATTENDEES: PRINT, CUT OUT, FILL IN YOUR NAME, USE IT!

✄

Guten Tag liebe Unbekannte, lieber Unbekannter,

ich bin ein hoch qualifizierter IT-Security Spezialist auf Deutschlandreise. Da ich mich gerade verlaufen habe und nicht weiter weiß, biete ich dir folgendes an: Hilf mir, und ich befreie dafür dein Computer von Viren & Würmern. Vielen Dank! OFFICIAL Fill in your name here. TROOPERS JOKER

If you are desperately lost in Germany, just show this widely known and well-accepted Joker card to a random person and she (OK, it could be a

dude, too) should help you instantly. Let us know if it worked for you. Reprints are not allowed, and more importantly, recommended.