City of | February 2015

2014 Annual Report Parks, Recreation, and Cultural Services

37

2014 Parks, Recreation, and Cultural Services Department Annual Report

TABLE OF CONTENTS

MESSAGE FROM THE DIRECTOR ...... 1 MESSAGE FROM THE RECREATION, SOCIAL DEVELOPMENT, AND CULTURE MANAGER ...... 2 MESSAGE FROM THE PARKS AND CIVIC FACILITIES MANAGER ...... 3 ORGANIZATION CHART ...... 7 AT A GLANCE ...... 8 2014 Budget Summary ...... 8 PARKS, RECREATION, AND CULTURAL SERVICES STATISTICS ...... 9 Cemeteries ...... 9 Arenas ...... 9 Parks and Play Fields ...... 10 Sustainability ...... 12 Civic Facilities ...... 13 Pools ...... 13 Tournament Capital Centre ...... 15 Arts, Culture, and Heritage Services ...... 16 Social and Community Development ...... 16 Recreation, Health, and Wellness ...... 18 Tournament Capital Program ...... 20 Museum ...... 20 Administration and Business Operations ...... 21 CORPORATE STRATEGIC PLANS - GOAL ACHIEVEMENT ...... 22 Economy ...... 22 Livability ...... 23 Environment ...... 26 INNOVATIONS ...... 28 CEMETERIES ...... 29 Staff Summary ...... 30 Facilities ...... 31 2014 Highlights...... 31 2015 Initiatives ...... 31 ARENAS ...... 32 Staff Summary ...... 33 Facilities ...... 34 2014 Highlights...... 34 2015 Initiatives ...... 36 PARKS AND PLAYFIELDS ...... 37 Staff Summary ...... 37 2014 Highlights...... 38 Community Development and Engagement ...... 39 Sustainability ...... 42 Staff Summary ...... 43 2014 Highlights...... 44 2015 Initiatives ...... 52 CIVIC FACILITIES ...... 54 Staff Summary ...... 54 Facilities ...... 55 2014 Highlights...... 56 2015 Initiatives ...... 56

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx February 27, 382015

2014 Parks, Recreation, and Cultural Services Department Annual Report

POOLS ...... 56 Staff Summary ...... 57 Programming and Services ...... 58 2014 Highlights...... 58 Community Development and Engagement ...... 60 2015 Initiatives ...... 60 TOURNAMENT CAPITAL CENTRE ...... 61 Staff Summary ...... 62 Programs and Services ...... 63 2014 Highlights...... 65 2015 Initiatives ...... 66 CULTURAL SERVICES ...... 67 Staff Summary ...... 68 2014 Highlights...... 69 Community Development and Engagement ...... 72 2015 Initiatives ...... 73 SOCIAL AND COMMUNITY DEVELOPMENT ...... 73 Staff Summary ...... 74 2014 Highlights...... 75 2015 Initiatives ...... 84 HEALTH AND SPORT DEVELOPMENT ...... 85 Staff Summary ...... 85 Clinical Exercise Programs and Services ...... 86 Community Health and Fitness...... 88 Active Living Programs and Services ...... 89 Sport Development Programs ...... 91 2015 Initiatives ...... 92 TOURNAMENT CAPITAL PROGRAM ...... 93 Staff Summary ...... 93 Event Hosting Bids Submitted in 2014 ...... 94 Community, Development, Engagement, and Partnerships ...... 94 2014 Highlights...... 95 Tournament Capital - Special Event Support ...... 97 Upcoming Event Hosting Support 2015 (Special Bids) ...... 98 2015 Initiatives ...... 99 MUSEUM ...... 100 Staff Summary ...... 100 2014 Highlights...... 102 2015 Initiatives ...... 104 ADMINISTRATION AND BUSINESS OPERATIONS ...... 105 Staff ...... 105 2014 Highlights...... 106 2015 Initiatives ...... 107 OUR COMMUNITY CELEBRATES ...... 107 Tournament Capital Program ...... 108 Community Development ...... 108 OUR COMMUNITY CELEBRATES ...... 109

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx February 27, 392015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Message from the Director

This annual report illustrates what was a very busy year in Parks, Recreation and Cultural Services. It also allows us to examine what we did and how we did it. I think you will be surprised at the diverse nature of service provisions. I am proud to work with our staff, who Make Kamloops Shine every day in what they do, supporting our residents in their quest for a healthy, active lifestyle.

In this report, you will find the statistical achievements for each area of our operations, as well as the managers' reviews of what happened. There were some exciting events, such as the , the NACAC U23 Athletic Championships, and Hockey 's 4 Nations Cup. Kamloops has once again shown the country and the world that it is a community that hosts events with pride and passion in facilities that may not be expected in a community our size. Our citizens responded to these opportunities by coming out to volunteer and to cheer, with the 4 Nations Cup setting the highest gold medal game attendance record in Canada.

We continued to partner with service agencies throughout the city to increase the diversity and availability of recreation service. The completion of the John Tod Centre on the North Shore is a great example that created a new home for the Kamloops Community YMCA/YWCA and the Boys and Girls Club. With the help of the local fundraising task force and the community spirit of many local business and individuals, this building is now and operating, bringing new life to this area and new program opportunities for Kamloops residents.

The city's cultural community has given us input on the creation of a new cultural centre, and work on that venture continued in 2014. This project was identified in Council's Cultural Strategic Plan. We are now developing a business case and concept design in preparation for a decision by Council in 2015. If approved, the next steps would be to develop a full implementation plan and select a location for the community to consider.

Please look through this report and see what has been accomplished by our staff and our many community partners. Together we are working to provide the opportunity for outstanding quality of life, and I think it shows.

Sincerely,

Byron McCorkell Parks, Recreation, and Cultural Services Director [email protected] 250-828-3400

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 1 February 27, 402015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Message from the Recreation, Social Development, and Culture Manager

I work closely with a dynamic team of supervisors who take a great deal of pride in developing programs, services, special events, and cultural experiences for the citizens of Kamloops. Within our program development, we focus on partnerships and building the capacity of the many groups that we work with, whether the groups are cultural, recreation, sport, or social. Each year, we strive to identify how we might engage more citizens, develop programs for under-represented populations, and assist those groups that are committed to serving our community with sustainable program development.

One of the highlights of 2014 was the completion of the John Tod Community Centre. This project was a transformative community development initiative that would not have been possible without federal and municipal funding and the generous support of many donors, supporters, and partners.

Another highlight was the federal government's renewal of our contract as the local administrator of the Homelessness Partnering Strategy, including our role as one of two cities piloted to develop a plan to end youth homelessness.

In 2014, recreation program staff continued to develop strong partnerships with both Interior Health (through the Strategic Health Alliance) and School District No. 73. Partnership with the School District has resulted in the delivery of afterschool programs for youth in neighbourhoods that have not traditionally had high participation rates in community programs. As well, this partnership contributed to the City receiving a $25,000 grant from RBC to deliver a physical literacy summit in February 2015. Staff were also responsible for encouraging the continued organization and support of community neighbourhood associations, which offer citizens an important opportunity to support their neighbourhoods and enhance their engagement with the City.

2014 was another strong year for the Aquatics team in terms of continuing to develop the Swim to Survive program, partnering with Thompson Rivers University in the start-up of the Wolfpack Varsity Swim Team, identifying new accessible programming, hosting a record number of provincial and competitions, and receiving an AED Rescue Commendation.

The prospect of a performing arts centre took a positive step in 2014 when Council supported staff's initiation of a feasibility study. Other cultural highlights included creating public art within the Lorne Street redevelopment and assisting the North Shore Business Improvement Association in establishing Overlanders Day in the summer festival calendar.

It is a privilege for all of us to serve and work with such an engaged community.

Yours truly,

B. Berger Recreation, Social Development, and Culture Manager

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 2 February 27, 412015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Message from the Parks and Civic Facilities Manager

I work with a team of Supervisors and employees in arenas, parks, pool maintenance, cemeteries, sustainability, and civic facilities operations. The Division works closely with the Recreation, Social Development, and Culture Manager's teams in arts, culture, heritage, and recreation programming.

2014 was an exciting year for my staff. We took on the challenge of implementing innovative projects like the Zero Waste program at TCC and the sledge hockey retrofit at the McArthur Island Sport and Event Centre Olympic ice pad. We welcomed the world to Kamloops by hosting the 2014 Tim Hortons Brier men's championships, the 2014 NACAC U23 International Athletics Championships, and the Hockey Canada Four Nations Cup.

Looking ahead, we have some great community projects to complete, such as the West Highlands Park community hall and soccer fields and the Westsyde Community Spray Park. We will be developing a new business plan for the Hillside Cemetery operation and are looking forward to building on the great work our sustainability team started in 2014. In 2015, we will be completing the Riverside to Pioneer Waterfront Management Plan, including a full review of city-wide outdoor washrooms with a goal to improve public access in winter months. I am excited to work in such a dynamic and high-energy environment at the City of Kamloops!

Yours truly,

Jeff Putnam Parks and Civic Facilities Manager City of Kamloops Direct Line: 250-828-3700

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 3 February 27, 422015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Organization Chart

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 7 February 27, 432015

2014 Parks, Recreation, and Cultural Services Department Annual Report

At a Glance

2014 Budget Summary

Expenses Expenses Revenue Revenue

YTD Budget YTD Budget (unaudited) (unaudited) Cemeteries $473,602 $561,754 $455,493 $512,550 Arenas 4,182,841 4,146,048 2,789,030 2,721,729 Parks and Playfields 5,553,983 5,612,676 266,690 276,850 Sustainability 747,864 993,998 208,124 330,127 City Facilities 2,173,063 2,144,820 Pools (other) 939,171 871,957 221,620 181,650 Tournament Capital Centre/Canada 3,782,777 3,691,151 3,055,861 2,897,475 Games Pool Cultural Services 1,251,066 1,275,882 150,465 117,500 Social and Community Development 857,925 881,135 684,924 670,700 Health and Sport Development 973,852 1,015,183 365,612 340,754 Arts, Culture, and Heritage 1,132,659 1,019423 89,106 93,000 Museum 451,284 471,297 68,158 74,000 Administration and Business 3,417,939 3,520,615 40,678 63,000 Operations Total $25,938,026 $26,205,939 $8,395,761 $8,279,335

The average home contributed $352.17 in 2014 ($0.96/day) in property taxes, as outlined below:

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 8 February 27, 442015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Parks, Recreation, and Cultural Services Statistics

Cemeteries

The Cemeteries team is responsible for the care and maintenance of two active and three historical cemeteries. The team provides a wide range of burial options through its funeral service partners in Kamloops.

Expense and Revenue Report 2012 Actual 2013 Actual 2014 Actual Total Expenses $617,327 $468,300 $473,602 Total Revenue 440,934 523,700 $455,493 Tax Requirement 176,393 (55,400) $18,109 Cost Recovery Rate 71% 112% 96%

Services Provided 2012 2013 2014 Burial 68 76 71 Cremation 105 129 155 Columbarium Niches 28 17 17 Scattering of Ashes 15 21 8 Mausoleum Services 18 32 28

Arenas

The Arenas team is responsible for the safe operation and maintenance of Interior Savings Centre, McArthur Island Sport and Event Centre, Brocklehurst Arena, Memorial Arena, Valleyview Arena, and McArthur Island curling rink. Within these facilities, there are facility use partner agreements with the , the Kamloops Storm, Kamloops Minor Hockey, food and beverage service providers, McArthur Island Curling Club, and many other sport organizations.

Expense and Revenue Report 2012 Actual 2013 Actual 2014 Actual Total Expenses $4,124,131 $4,139,500 $4,182,841 Total Revenue $2,784,708 $2,665,500 $2,789,030 Tax Requirement $1,339,423 $1,474,000 $1,393,811 Cost Recovery Rate 68% 65% 67%

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 9 February 27, 452015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Ice Utilization/Booked Hours Ice In - Days Booked Ice In - Days Booked 2013 Hours 2013 2014 Hours 2014 Brock 355 2,134 356 2,131

McArthur Island NHL 241 1,850 266 1,959

McArthur Island OLY 248 1,838 222 1,710

Memorial 198 1,543 164 1,349

Valleyview 217 1,710 224 1,835

ISC 244 1,540 234 1,791

Arena Attendance 2012 2013 2014

Public Skating Attendance 6,821 6,939 *12,305 Drop-in Hockey Attendance 3,383 3,451 2,491 Stick and Puck Attendance 302 710 897 Combined Hrs. Booked for Programs Listed Above 1,506 1,392 1,291 *Increased numbers at all public skates and an increased number of sponsored free public skating events. We experience huge turnout for the sponsored free skating events.

Parks and Play Fields

The Parks team is responsible for the care and maintenance of City sports fields, playgrounds, park spaces, irrigation, trees, sport courts, flowers, trails, washrooms, and graffiti abatement. The team's goal is to provide an outstanding quality of life.

Expense and Revenue Report - Playfields and Stadiums 2012 Actual 2013 Actual 2014 Actual Total Expenses $1,196,128 $1,316,300 $1,258,596 Total Revenue $238,004 $265,400 $266,690 Tax Requirement $958,124 $1,051,900 $990,906 Cost Recovery Rate 20% 20% 21%

Expense Report - Parks Maintenance 2012 Actual 2013 Actual 2014 Actual Total Expenses $4,833,139 *$4,429,900 $4,295,387 *Natural Resources transferred to Sustainability Budget ($337,300).

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 10 February 27, 462015

2014 Parks, Recreation, and Cultural Services Department Annual Report

City Parks Inventory Area Parkland Area 1,358 ha Developed 237 ha Open Space/Nature Parks 1,123 ha

• 86 parks; • 70 sports fields; • Six outdoor rinks; • 14,500 trees in parks and boulevards; • 80 km of trails; • Three water parks and one wading pool; • 41 hard surface courts, which include tennis, , , and pickleball courts; • 80 km of roadside managed for noxious weeds; • 40 playgrounds; and • Median and boulevard maintenance.

Parks Services 2012 2013 2014 Special Events in Parks 475 500 515 Sport Fields Hours Used 24,108 25,407 24,338 Tree Coupons to the Public *750 *750 *400 262 trees Trees Planted 427 450 550 seedlings Flowers Produced 55,000 54,000 54,000 Kenna Cartwright Visits 85,000 87,000 105,766 (four trail counters)

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 11 February 27, 472015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2012 2013 2014 Peterson Creek Visits 61,000 **55,000 83,771 (three trail counters) Rivers Trail Visits 150,000 275,000 ****220,000 (three trail counters) (flood year) Adopt-A-Road Program Pick 409 380 292 Up Seniors' Refuse Pick Up 189 ***220 252 Trees Pruned 1,750 *Reduction in capital budget from 2011 (1,000 coupons in 2011). **Cool wet spring. ***Concerted effort to promote program in 2013. ****One trail counter removed halfway through season due to construction.

Sustainability

Engaging the community and educating the public on how to be more sustainable in their daily lives is one of the main goals of the Sustainability team. The City has a full-time Sustainability Educator, who goes to numerous events, schools, and daycares during the year. Every summer, four university students make up the City's ECOSmart team, which educates elementary school-aged children and appears at public events, primarily focusing on water conservation as well as promoting waste reduction and other sustainable practices. The Integrated Pest Management team also has a community education focus, encouraging the creation of healthy landscapes without relying on pesticide use. The Nature Parks team cares for and maintains all of the City's busy natural areas, such as Kenna Cartwright and Peterson Creek Parks.

Expense Report 2013 Actual 2014 Actual Total Expenses $633,244 $747,864 Total Revenue $184,500 $208,124 Tax Requirement $448,744 $539,740 Cost Recovery Rate 29% 28% Note: The Sustainability Division moved from the Public Works and Utilities Department to PRCS in 2013.

• The ECOSmart team visited five schools, educating over 972 students and teachers; however, time was limited due to the teachers' strike. • The ECOSmart team went to eight different camps throughout the community and presented to over 1,238 instructors and campers. • Between school presentations, summer camps, and community events, the 2014 ECOSmart team helped educate over 5,258 people in Kamloops on different ways to be more sustainable. • The Integrated Pest Management team distributed over 3,400 brochures relating to healthy landscapes, xeriscaping, and noxious weeds. • As part of the Healthy Landscapes, Healthy Living education campaign, nearly 1,485 gardening giveaways were handed out. • The Sustainability Educator visited over 1,537 students and teachers in 21 schools and daycares. Presentations included litterless lunches, water conservation with the use of a watershed model, vermicomposting with the use of a working worm bin, recycling with the aid of a co-collection truck, and climate change.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 12 February 27, 482015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Civic Facilities

Revenue Report 2013 Actual 2014 Actual Expenses $2,144,820 $2,173,063 Revenue - - Tax Requirement $2,144,820 $2,173,063

Community Hall Hours Booked and Revenue Report Location 2012 2013 2014 Hours Revenue Hours Revenue Hours Revenue Hal Rogers 2,013 $12,567 2,040 $10,702 2,313 $12,753 Kinsmen Centre Heritage House 17,976 15,699 17,556 20,841 17,558 $22,987 Old Courthouse 2,951 11,144 3,109 8,417 6,776 **$8,855 Parkview Activity 1,008 7,730 1,193 9,087 1,157 $10,336 Centre Valleyview 512 4,530 565 5,177 496 $6,335 Community Hall Westsyde n/a n/a n/a n/a 11,998 $3,256 Community Centre Yacht Club 2,978 16,945 2,906 13,310 2,811 $12,540 Youth Centre Gym 2,722 2,232 2,716 2,324 2,074 $1,730 Total 30,160 $70,847 30,085 $69,858 *45,183 $82,371 *Increase in total hours is a result of Westsyde Community Centre coming on stream. **Courthouse revenue includes rental and lease revenue.

Pools

Aquatics services are accessed by the public via three modes of operation: drop-in, registered programs, and facility rentals. Services include recreational , skill development, programs, fitness swimming, sport training, special events, therapy and rehabilitation, and leadership training. The City provides these services both directly and through partnership with community groups, such as swim clubs.

Expense and Revenue Report - Westsyde, Brock, and McDonald Pools 2012 Actual 2013 Actual 2014 Actual Expenses $903,496 $873,781 $939,171 Revenue $191,012 $204,132 $221,620 Tax Requirement $712,484 $669,635 $717,551 Cost Recovery Rate 21% 23% 24%

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 13 February 27, 492015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Expense and Revenue Report - Pool (*contained in the TCC budget) 2012 Actual 2013 Actual 2014 Actual Total Expenses $2,199,361 $2,229,998 $2,179,271 Total Revenue $1,101,231 $1,230,714 $1,273,344 Tax Requirement $1,098,130 $999,284 $905,927 Cost Recovery Rate 50% 55% 58%

Programs Offered 2012 2013 2014 All Pools 2,023 2,311 2,293

General Admission and Pool Passes Revenue Facility 2012 2013 2014 Canada Games $596,359 $637,374 $654,730 Westsyde 70,518 76,651 87,609 Brock Pool 23,912 27,188 31,366 McDonald 11,635 10,590 13,606 Totals $702,424 $751,803 $787,311

Swimming Lessons and Pool Parties (No. of Registrants) Facility 2012 2013 2014 Canada Games 3,988 4,188 4,339 Westsyde 913 931 957 Brock Pool 417 391 355 McDonald 98 112 108 Totals 5,416 5,622 5,759 Note: Increased targeted marketing and renewed focus on lesson program quality contributed to an overall increase.

Advanced Lifeguard/Instructor Program (No. of Registrants) 2012 2013 2014

Program Registrants 343 366 271 Continued interest in our advanced training program - revamped the marketing materials.

Social Media 2012 2013 2014 Increase www.kamloops.ca/swim webpage views 36,746 40,674 59,049 45% Facebook/kamloopsaquatics "Likes" 218 274 411 50%

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 14 February 27, 502015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Centre

Tournament Capital Centre services are accessed by the public via four modes of operation: drop-in, registered programs, rentals, and lease partnerships. Services include fitness facilities and programming, multi-sport events and training, therapy and rehabilitation, public meeting rooms, recreational swimming and programming, café, fitness store, and special events. The City provides these services directly and through partnerships with community groups and leaseholders.

Expense and Revenue Report - TCC and Canada Games Pool 2012 Actual 2013 Actual 2014 Actual Expenses $3,525,642 $3,855,410 $3,782,777 Revenue $2,908,867 $3,019,008 $3,055,861 Tax requirement $616,775 $836,402 $726,916 Cost Recovery rate 83% 78% 81%

Tournament Capital Centre Full Facility Memberships Monthly Passes Annual Passes

2012 2013 2014 2012 2013 2014 Adult 6,000 6,229 5,966 624 564 499 Family 631 530 501 397 356 328 Senior 824 873 1,017 64 59 60

Student/Youth 2,047 1,954 1,627 14 12 7 TRU Student 9,577 9,529 9,834 35 22 25 Upgrade Child 32 0 28 2 1 0 Totals 19,111 19,115 18,973 1,136 *1,014 919 *Membership shifting toward purchases of the more flexible monthly punch cards.

Tournament Capital Centre Punch Cards Indoor Track (one month) Pool and Track Punch Cards

2012 2013 2014 2012 2013 2014 Adult 3,425 3,568 2,873 691 820 733 Family n/a n/a n/a 516 532 573 Senior 2,724 2,778 3,173 382 526 437 Student/Youth 260 *360 332 100 *428 108 Child 68 *4 63 372 *27 318 Totals 6,477 6,710 6,441 2,061 2,333 2,169 *At mid-year 2013, the "Youth" title (ages 4-13) changed to "Child" and the "Student" title (ages 14-18) changed to "Student/Youth" to conform to the Recreation Facilities Fees, Charges and Regulations Bylaw, resulting increased Student/Youth passes reported.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 15 February 27, 512015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2012 2013 2014 Drop-ins - TCC and Canada Games Pool 118,993 120,896 105,035 Membership Scans (Visits) 388,612 395,310 384,686 Total Visits TCC Complex 1,157,469 992,000 903,506

Arts, Culture, and Heritage Services

Through its support of local organizations and programming, the City plays a significant role in ensuring that cultural development and opportunities are accessible to everyone in the community.

Culture in Kamloops is recognized for its excellence, outstanding leadership, and collaboration.

Expense and Revenue Report (Programs and Services) 2012 Actual 2013 Actual 2014 Actual Total Expenses $1,772,744 $1,667,422 *$1,132,659 Revenue $134,139 $114,436 *$89,106 Tax requirement $1,638,606 $1,552,986 $1,043,553 *2014 Courthouse expenses and revenue moved to Civic Facilities.

Programming 2012 2013 2014 Programs Offered 138 *103 106 Registrants 1,075 *754 1226 Total Expenses $36,715 $28,342 $27,807 Total Revenue $57,838 $42,919 $47,777 Cost Recovery Rate 157% 151% 172% *Through the Cultural and Strategic Plan and the success of the Boogie the Bridge Cultural Fund, the community has experienced increased cultural programming, which has promoted a renewed focus in new markets.

Arts, Culture, and Heritage (Grants and Service Agreements) 2012 2013 2014 Total Issued 1,376,654 1,358,467 1,251,066

Social and Community Development

The totals in the following tables include all of the work within the Social and Community Development portfolio, including social planning grants; service agreements with local non- profit organizations; community assistance grants and neighbourhood matching funds to support the City's community associations, the Social Planning Council, and its four advisory Committees; and the funding the City receives from the federal Homelessness Partnering Strategy program. The totals below also include community recreation programming specific to the community development portfolio, except for active living programming, which falls within the Recreation, Health, and Wellness portfolio accounted for in the subsequent sections' tables. Social and Community Development funds have also been utilized in the development of youth homelessness plans, urban agriculture and local food plans, and community work to support capacity building for non-profit organizations and other community-based groups.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 16 February 27, 522015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Expense and Revenue Report 2012 Actual 2013 Actual 2014 Actual Total Expenses $823,156.61 $1,148,725 $857,925 Revenue $273,430.40 $514,572 $684,924 Tax Requirement $550,226.21 $532,559 $173,001 Note: The Affordable Recreation for Community Health (ARCH) Program subsidies are also not included in these totals, as this is a credit-based program and inclusion of these totals would inaccurately portray revenues and expenses within the Social and Community Development portfolio. ARCH Program totals are shown in a separate table below.

Social Planning Grants

Council allocates $70,000 annually for local community initiatives through Social Planning Grants. These grants are allocated at the beginning of every year after a thorough evaluation process by the Social Planning Council. The number of applications received each year typically ranges from 20 to 25. Of the $70,000 available for allocation, $10,000 is specifically designated for seniors' initiatives.

2012 2013 2014 Total Requested $226,303 $149,753 $128,273 Total Applicants 25 24 23

Social Planning Service Agreements Organization Program Current Term 2014 Value Interior Community Community Gardens Aug 2012-Dec 31,2015 $20,000 Services Kamloops Programming and Pool Sept 2014-Dec 31,2015 $204,959 YMCA-YWCA Operations Boys and Girls Club of Programming and Sept 2014-Dec 31,2015 $89,084 Kamloops Operations Aids Society of Delivery of the SHOP Jan 2013-Dec 3, 2015 $72,162 Kamloops program (Social and Health Options for Persons in the Sex Trade) United Way Homelessness Action Jan 2014-Dec 31, 2015 $20,000 Plan - Goal TOTAL $426,205

Affordable Recreation for Community Health ARCH 2010/2011 2011/2012 2012/2013 2013/2014 Total Clients 1,327 1,336 1,302 *866 Clients Over 18 Years Old 819 819 816 *538 Clients Under 18 Years Old 508 517 486 *328 Partner Agencies 23 30 30 30 Total Amount of Subsidy $125,160 $122,559 $123,564 *$121,278.23 Allocated Note: Client data is based on intake from August previous year to July following year.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 17 February 27, 532015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Programming Community Development 2012 2013 2014 Programs offered 39 30 27 Participants 263 230 104 Expenses $2,833 $8,370 $8,786 Revenue $4,479 $3,548 $3,261 Cost Recovery Rate 158% 42% 37% Note: The Community Development portfolio continues to build the capacity of volunteer organizations and individuals and is working with community associations on neighbourhood strengthening initiatives and developing accessible recreation to serve persons of all abilities. The City encourages participation in recreational and health and wellness activities by all of its residents. Note: Programming revenues do not reflect the ARCH subsidy used to pay registration fees. Note: There is a community shift towards more flexible program options such as drop-in and one-time. Social and Community Development programming is shifting in order to meet the demands of participants.

Recreation, Health, and Wellness

The Recreation, Health, and Wellness portfolio is responsible for managing the development and implementation of comprehensive health and wellness, sport, and recreation strategies, programs, and services in Kamloops. The position represents the City's interests in various partnerships with local sport organization, community agencies, Interior Health, School District No. 73, PacificSport, and the Kamloops Sports Council.

The table below provides a snapshot of the overall revenue and expenses for this portfolio. The City has chosen to provide the program administration as a non-recoverable investment in community health. The subsequent tables illustrate the revenue and direct expenses related to those specific program areas.

Total Expense and Revenue Report 2012 Actual 2013 Actual 2014 Actual Total Expenses $906,386 $1,032,677 $973,852 Total Revenue $362,610 $335,147 $365,612 Tax Requirement $543,776 $697,530 $608,240

Clinical Exercise Programs and Services

The Clinical Exercise Specialist coordinates exercise programs and services for the Strategic Health Alliance, which is a partnership between Interior Health and the City.

2012 2013 2014 Number of Participants 424 634 602* Number of Participant Visits 6,578 6,957 6,618* Expenses $103,829 $88,099 $93,326 Revenue $107,132 $110,061 $122,246 Cost Recovery Rate 103% 124% 130% *Year-to-date participant visits and number of participants for the Strategic Health Alliance programs are up to June 30, 2014. Expenses and revenue in this table are reflective of the Strategic Health Alliance programs and Kinesiology services.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 18 February 27, 542015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Healthy Living and Wellness Programs and Services 2012 2013 2014 Programs and Services Offered 347 269 252 Registrants 2,968 2,098 2,171 Expenses *$105,219 *$89,113 $92,580 Revenue *$155,755 *$126,646 $136,389 Cost Recover Rate 148% 142% 147% *Changes in program and registration numbers and revenue and expenses from 2011 to 2013. In the past two years, the community has seen an increase in the number of new fitness and personal training businesses. In 2014, the City offered more fitness classes in community neighbourhoods, which has positively affected registration and revenue.

Sport Development Programs and Services 2012 2013 2014 Programs Offered 188 171 169 Registrants 1,436 1,486 1,338 Program Expenses $54,763 $49,780 $54,881 Program Revenue $94,221 *$92,161 $103,965 Cost Recovery Rate 172% 185% 189% *The City reduced the number of Tots Soccer eight-week long programs and piloted three-day camps, which were very successful, which we plan to continue in 2014.

Active Living 2012 2013 2014

Programs Offered 169 99 51 Registrants 1,885 1,823 1,746 Expenses $58,121 $62,074 $57,316 Revenue $20,382 $17,232 $19,409 Public Skating Revenue $47,346 $44,531 $44,024 Cost Recovery Rate 116% 99% 111% Note: Changes in program and registration numbers and revenue and expenses are due to the saturation of under-six programs and services being offered in the community. In 2013 and 2014, the City reduced the number of four-eight week sessions and offered one-day themed programs.

Service Agreements for Programs and Services Operational In-kind Organization Term Grant Support PacificSport $23,000 $44,000 January 2013-December 2015 Kamloops Sports Council 25,000 21,525 January 2013-December 2015 TOTAL $48,000 $65,525

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 19 February 27, 552015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Program

In 1985, the City, through its corporate strategic vision, introduced the Tournament Capital program. The program has successfully played a major role in generating significant economic revenue; facility development; community involvement through volunteerism; building the capacity of local sport organizations; and garnering provincial, national, and international recognition.

2012 2013 2014 Tax Requirement $242,840 *$532,222 $438,000 Program Expense $386,556 $522,455 $463,987 Event Hosting Bids Submitted 8 7 7 Event Hosting Bids Awarded 4 4 5 Expense Of Bid Submissions $40,000 $12,500 $12,000 Projected Economic Spinoff From $6 million $2 million $2.75 million Awarded Bids *Tax requirement includes bid commitments.

Tournament Statistics Comparison 2011 2012 2013 2014 Total Events 109 110 114 109 Total Participants 27,878 25,978 29,579 26,802 Total Participant Days 94,993 90,727 103,653 91,078 Grants Distributed $50,265.00 $47,413 41,747 55,451 Total Participant $11,847,875 $11,339,875 *$13,993,155 $12,702,330 Spending Note: 90% of participants are from within BC, 5% are from within Canada, and 5% are from outside Canada. *The formula to calculate participant spending was increased from $125 per day to $135 per day to reflect inflation.

Museum

The Kamloops Museum & Archives (KMA) is a cultural centre dedicated to preserving the past, interpreting the present, and informing the future. KMA's fiscal responsibility is the maintenance of a safe and healthy museum environment that houses permanent and temporary collections held in public trust; employment of permanent staff to develop, preserve, and interpret collections; development, maintenance, and exhibition of collections; and the provision of educational activities that centre on our city's unique identity and shape the future of our community.

KMA's services include developing and preserving our permanent collection, which is focused on the natural and diverse cultural histories of the Thompson-Nicola region. Our exhibitions and educational programs engage up to 12,000 visitors annually. We provide accessibility to the collection through research, educational activities, and programs. We also provide an engaging environment for the interpretation and exhibition of our permanent collection and temporary exhibit display, in addition to quality customer service and visitor enjoyment.

Expense and Revenue Report

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 20 February 27, 562015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2012 Actual 2013 Actual 2014 Actual Total Expenses $583,052 $430,427 $451,284 Revenue *206,202 **105,758 $68,158 Tax Requirement $376,850 $324,669 $383,126 Cost Recover Rate 35% 25% 15% *In 2012, the Museum received a special, one-time grant to assist with bicentennial celebrations. **2013 saw an increase in revenue from sale of book "Trading Post to Tournament Capital".

Visitors and Programs 2012 2013 2014 Visitors 9,359 11,398 15,000 Programs Offered 90 124 149 Participants *1,080 454 1,068 *There was an increase in participants in 2012 due to the opening of the Children's Museum in 2011.

Administration and Business Operations

The Administration team is primarily your first stop when using City facilities. Whether you want to purchase a pass to work out, rent a community room for a wedding, or join a cooking class, we will assist you with quality customer service and visitor enjoyment. In addition, we manage all the contracts with partners like the Kamloops & Trampoline Centre.

2012 2013 2014 Phone Calls 217,799 230,749 259,227

Number of Rentals Rental Permits/Contracts 2,769 2,851 2,624 Rental Bookings 34,301 33,894 34,618 Total Groups Renting 509 579 559 Total Individuals Renting 365 368 363 Total Rental Clients 874 947 922

Programs Total Courses Offered 3,043 3,168 3,132 Total Registrations 15,178 13,596 14,107 Total Classes From Courses 28,488 25,860 26,608

Contracts - Operations Supervisor Facility Use Agreements 14 14 15 Speciality Contracts 6 6 2 Lease Agreements 20 20 22 Marketing and Sponsorship Agreements 5 5 4 Letters of Understanding 2 2 6

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 21 February 27, 572015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Strategic Plans - Goal Achievement

This section contains highlights from the Corporate Strategic Plan and the goals that PRCS is responsible for.

Economy To diversify, strengthen, and fortify the City's economy through creative and innovative partnerships.

Corporate Goals Progress Increase and strengthen community Recreation programming focussing on partnerships to promote the community's program delivery in partnership with social and economic betterment. seniors, community groups, and youth community partners. • John Tod redevelopment. • Construction drawings and tender 1Q 2014. • Contract awarded 3Q 2014. • Construction complete, with occupancy complete 4Q 2014. • Homelessness Action Plan (HAP) • City appointed a community entity with Leadership Council. federal funding to oversee housing priorities. • City implemented "Ending Youth Homelessness" initiative. • Complete and ongoing. • Secure community entity. • Created Project Manager-Housing and Homelessness position. • Administered and managed Homelessness Partnering Strategy Fund. • Secured community entity role from April 2014 through March 2019. • New service agreements. • Boys and Girls Club and Kamloops Community YMCA/YWCA service agreements amended to reflect relocation to John Tod Community Centre. Develop marketing strategy to promote a • Marketing video created with Joy livable, healthy, affordable, welcoming, Factory films and is being played at inclusive, and diverse community. Kamloops Blazers games, community events, and BC Lions games. • The Activity Guide depicts examples of an inclusive and diverse community. • "Did you Know" facts based on livability, healthy, and affordable options illustrated within recreation facilities and TCC video marquee sign. Develop sustainable signature sport and • Legacy Sports/Tim Hortons cultural events for shoulder season. Brier/Canadian Masters Cross Country Ski Championships (2015)

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 22 February 27, 582015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Goals Progress • Extreme sport event (long board). • Long board venue planned in the new West Highlands Park development. • Complete 4Q 2014. • City will facilitate events after official opening. • Complete (November 2014). • Games and training for the disabled. • Legacy Games occurred in July 2014 and shows potential to expand and include many disabled sports in future. • Quantify tournaments on city gateway • Installed 22 signs in high-traffic road signage. side locations to advertise major events. • Only City-hosted events to be featured. • Complete - rotating event. • Signage program in place. Complete Tournament Capital facilities. • ISC meeting facility concept approval. • Implementation of plan and construction schedule deferred to future years. • Complete. • McArthur Island Sport and Event Centre • Project completed and new food lounge. services provider in place. • Tournament Capital Ranch - Trade Show Venue • Report to Council once the ALR issues are resolved. • ALC application to be submitted with Council approval by 3Q 2014. • ALR application submitted November 2014. Waiting for Response (January 2015). - Agriculture Section • Referred to Agricultural Area Plan. • Community consultation undertaken. • Urban Agricultural Plan underway. • ALR application submitted November 2014. Review Tranquille Market streetscape • Deferred to Tranquille Beautification strategy. task force.

Livability To ensure Kamloops maintains a high quality of life while meeting the challenge of a growing community.

Corporate Goals Progress Support the expansion and improvement of Royal Inland Hospital and Interior Health (IH) services. • Provide ongoing support for the • City hosted an open house in Strategic Health Alliance (SHA) partnership with IH to celebrate SHA in partnership. 4Q 2014.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 23 February 27, 592015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Goals Progress Build neighbourhood capacity through • Continued work to increase the number social planning, encouraging new and capacity of neighbourhood/ neighbourhood associations, and community associations. revitalizing old neighbourhoods. • Encourage new neighbourhood • Neighbourhood community forum associations. 4Q 2014 to be scheduled annually. Initiate John Tod neighbourhood • Ongoing consultation with new revitalization. neighbourhood association and community centre partners. • John Tod Task Force introduced to community in April 2014 with a fundraising goal of $300,000. • Contract awarded and complete with community partners relocated to John Tod by September 2014. • Substantial completion scheduled November 2014. • Complete (January 2015). Complete Aberdeen district park and community centre. • Soccer fields. • Drainage plan and earth works complete. Turf, parking, and irrigation to be complete 2Q 2015. • Community centre renovation. • Renovation plan by 1Q 2014. • Construction to be complete by 3Q 2015. Working with Trades on design and using internal staff to construct. • In progress with in-house Trades. • Develop outdoor skating facility plan. • Report to Council deferred pending determination of location and cost. • To be completed 3Q 2015 (feasibility not started yet). Improve accessibility of parks, streets, and • We currently improve accessibility and facilities for people who have limited consider accessibility on all new mobility. projects. • Gender-neutral washrooms at ISC. • Council re-approved and will be considered as part of the overall Riverside Park plans for 2015. • Report to Council with options March 2015. • Accessible playground. • New playground installed at Prince Charles Park. • Complete. Review social housing initiatives and • Report to Council 2Q 2014. opportunities. • Kamloops is one of two cities in Canada to pilot "Mobilizing Local Capacity to End Youth Homelessness".

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 24 February 27, 602015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Goals Progress • Update social housing policy. • Affordable housing reserve to include rent bank. Council report 1Q 2015. Continue to enhance city-wide beautification efforts with a specific focus on gateways and edible landscaping. • Develop a plan to improve the airport • Report to Council 2Q 2014. gateway and the city's east gateway. • Tranquille Road Beautification and Gateway Task Force established in 2014. • Deferred to Task Force. • Develop enhancement strategy for the • Tranquille Corridor enhancement plan city's west and north gateways. completed and under review. • Task Force established and expected to be complete in 2015. • Develop edible landscaping for front • Edibles were enjoyed again in 2014. City Hall flower beds. • Approve Parks Master Plan. • Complete. • Develop strategy to increase the • Addressed in the Parks Master Plan. number and amount of natural area • Complete - recommendations identified parks. in the Parks Master Plan. Implement Downtown Beautification Strategy. • Lansdowne Street. • Work complete 2014. • Lorne Street. • Public Art RFP for roundabout. • New entrance feature - Riverside Park. • Riverside park entrance sign/artistic feature RFP evaluated by the Arts Commission Jury. • All above actions complete in 2014. • Edible demonstration garden at • Grant secured, community partners Riverside Park. working on interpretive signage and artistic harvest table. • To be constructed in 2015. Develop implementation strategy for the • RFP to be developed for consultant to performing arts centre. analyze potential performing arts centre. • Public input session. • Complete. • Conceptual design approval. • Currently meeting with owners of potential properties and then conceptual design process will take place. • Funding strategy. • To be determined once land acquisition complete and development options determined. Expand Canada's Tournament Capital program to include more arts and culture events.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 25 February 27, 612015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Goals Progress • Host a national event. • 4Q 2013 City submitted letter of intent to host Creative Cities Network Conference in 2017. • 2015 Communities in Bloom National Conference will be held in September 2015. • Increase events and vibrancy of the Old • Lease spaces confirmed. Courthouse. • Final construction work to be complete 4Q 2014.

Environment To implement strategies that will reduce the City's impact on the environment.

Corporate Goals Progress Complete corporate energy plan. • Review alternative fuel options for City• Three energy studies complete. fleet. • Piloting a dual fuel propane conversion for five City trucks. • Electrical charge stations installed at the Tourism Centre and TCC. • Approval to proceed with a landfill gas capture system that will reduce greenhouse gas emissions by over 16,000 tonnes per year. • Sewage treatment plan upgrades include a methane capture system, expected to reduce emissions by over 9,000 tonnes annually. • Utility consumption monitoring software business case being reviewed. • Utility monitoring software program installed. Hiring new energy manager 2Q 2014. Complete community energy plan. • Council adopted plan and implementation underway by Energy Manager and Sustainability Program Coordinator. • Deferred to 2016 (Energy Manager on maternity leave in 2015). • Review Carbon Credit Program for local• Includes a two-year payment for a utility use. monitoring system. A corporate and community anti-idling initiative, and an energy optimization program at ISC. • In progress. Annual review of sustainability • Council report and update complete achievements. 3Q 2013. Sustainability Coordinator position created and filled and a number of new initiatives (zero waste pilot at TCC) underway. • In progress.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 26 February 27, 622015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Corporate Goals Progress Continue to strategize on reducing water usage. • Expand xeriscape on public boulevards.• Columbia Street xeriscape medians and marigold mile expansion completed. • Complete. • Continue public information program at• Integrated Pest Management Coordinator home shows and with brochures. has developed and implemented community education programs in this area. • Complete.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 27 February 27, 632015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Innovations

• The Sustainability team implemented Phases 1 and 2 of the Zero Waste Challenge at the TCC. All food waste is now being composted on site, and many more materials are being diverted to recycling options rather than the landfill. In 2015, new waste diversion bins will be installed throughout the TCC to provide visitors with a full range of recycling options with a goal of eliminating all waste over the long term. • Sledge hockey conversion to the Olympic rink was completed in the fourth quarter. Modifications to players and penalty benches will allow us to host national and international sledge hockey events. Very few arena facilities in Canada are sledge hockey capable, and Kamloops is now on the list to host tournaments. • Worked with the City's Sign Shop to produce "Welcome" banners for City and sporting events, which saved 75% of cost of banners in previous years. • Used the following fertilizers for heavy use areas on City sports fields to strengthen the grass: Crystal Green 5-28-0, PolySports 30-3-9, PolySports 23-2-10, PolySports 33-3-6, Sylvite 15-0-30, Ferromec 15-0-0. The monthly application of these has reduced the City's need to returf areas by 25%. The annual cost savings of $7,500 has been reallocated to improve the turf edging program for over 30 of the City's fields. • Began the process of replacing gas-powered grass trimmers, blowers, and lawnmowers with electric models. • Installation of ALFA Earth Works In-ground Waste Management containers to reduce the frequency of refuse pickups in parks and reduce possible staff injuries lifting heavy garbage cans. • Widening the base paths of the McArthur Island ball fields to eliminate lips and limit the maintenance of grass that gets worn in these sections. • A new pool party format that includes a play leader to deliver fun, themed-based activities. It is a niche program unique to Westsyde that builds upon its tradition of providing creative, value-added programs, such as Wacky Wednesday. • Introduced a new lap swim program at McDonald Park Pool (12:00-1:00 pm, Mondays and Wednesdays) without increasing operational expense. • Launched a marketing campaign, including a creative Facebook promotion, contributing to record sales of outdoor summer swim passes, a 15% increase over 2013. • New drop-in Parent and Tots lesson program at McDonald Park Pool provides a cost-effective, easy-access option for young families to learn important water safety skills. • Based on the success of the 2013 Code Brown campaign, developed a new public education promotion to motivate patrons to take a cleansing shower before they enter the pool, with the goal of improving water quality and compliance. • Introduced pro shop items to the outdoor pools and sold $582.75 in goggles and swim diapers over the summer. • Residents who registered for the new Backyard Composting 101 program learned how composting benefits the garden and the environment, how to compost kitchen scraps and yard waste more efficiently, and what can and cannot be composted. Discussion on the how to speed up the process and how long compost takes to decompose was covered, as well as a discussion on potential problems that could be encountered and solutions. • In the Spring Cleaning Naturally program, residents learned how to remove dirt and toxic chemicals when learning how to make their own household cleaners using safe, simple, and inexpensive ingredients from their kitchen cupboards. A variety of DIY recipes were provided, and all participants made a multi-purpose cleaner to take home.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 28 February 27, 642015

2014 Parks, Recreation, and Cultural Services Department Annual Report

• To complement KMA galleries with engaging exhibit interpretation and design, we introduced flat-panel televisions in the temporary exhibit gallery and the Discovery Room. This allows participants to visually and audibly engage in rich, educative experiences by tuning into historic films, interviews, and podcasts. • In 2014, KMA introduced new, movable walls and exhibit cases in the temporary exhibit space to enhance our exhibits for an extraordinary museum experience. They provide creative ways to interpret and make connections with our collections and support educational resources. • KMA continues to replace conventional light sources with LED lighting, offering reduced energy and maintenance costs along with new fixtures. Our new lights are not only energy efficient, they offer controlled light settings that enhance your visitor experience in our temporary and permanent galleries as well. • KMA renovated the Seymour Street showcase window to improve exhibit display and support Kamloops arts and culture initiatives, such as the public art project Luminocity, which encouraged diverse audience engagement. Our showcase window integrates unique design, exciting educative experiences, and unexpected creative ways of making community connections.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 29 February 27, 652015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Cemeteries

Providing cemetery services in an effective and dignified manner and perpetually caring for grounds, graves, monuments, and the mausoleum.

Did you know?

We now lease out our flower stands on an annual basis for a one-time, initial fee of $144 and an annual fee of $75. With over 200 stands (and counting) in operation, these fees provide an added revenue stream for our department.

Did you know?

Cemetery staff have identified over 100 unclaimed grave spaces in Pleasant Street Cemetery.

With the help of the Funeral Association and Consumer Protection BC, staff will begin the process of reclaiming these sites for our inventory in order to bring another option forward for the people of Kamloops.

Did you know?

Hillside Cemetery is a sanctuary for eight resident deer and a multitude of local and migrant bird species. Most notably, the call of the sandhill crane typically signals that spring has arrived.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 30 February 27, 662015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Nick De Cicco - Parks Planning and Project Supervisor

The Parks Planning and Project Supervisor reports to the Parks and Civic Facilities Manager and is responsible for planning future parks and sports facilities from concept to design and project management, including park capital projects, such as parking lots, tennis courts, and environmental cleanup. In addition, responsibilities include cemetery operations, day-to-day maintenance, services, future capital, and business planning.

Facilities

• Hillside Cemetery and Pleasant Street Cemetery are active; • 6th Avenue, Pioneer, and Chinese Cemeteries are non-active; • 52.6 ac., or 23.9 ha, of cemetery land; and • 279 services provided in 2014 (82% cremations).

2014 Highlights

Hillside Cemetery is proud to say that for two consecutive seasons, its operations have been pesticide free. With the help of a rigorous turf maintenance program, staff have eliminated all herbicides and pesticides and are looking to do the same in 2015.

Although our Hillside Cemetery is a non-denominational cemetery, the City has made agreements with different ethnic and religious user groups to allow their members a final group resting place. With the multicultural diversity of our city, it is important that ethnic differences regarding death be expressed. This is accomplished by allowing all of the members of our community to express basic cultural beliefs concerning death.

The Commonwealth War Graves Commission of Canada continues to recognize the efforts of City staff and the work done in maintaining the war graves of the Canadian military and is considered a model site for the memorialization of our common wealth war dead

Did you know?

The cremation rate for Kamloops and area is 90%, and only 20% of those have their final resting place at Hillside Cemetery. In 2015, we will present a business case to Council for the construction of a new columbarium to add to our inventory of options for our customers.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 31 February 27, 672015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

In spring 2014, the original cemetery maintenance building at Hillside Cemetery was demolished. In 2015, this prime building site will be utilized to add more cremation niches to the inventory, in the form of a potential new columbarium. As the cremation rate for our city has averaged 90% for the past few years, it will give more options for cremation service and help refurbish an older section of Hillside Cemetery. The new concept is that of a tranquil garden with inurnment and cremation burial memorialization alternatives, which are key to meeting consumer demands.

Did you know?

Hillside Cemetery is the final resting place of Captain Edward Donald Bellew of the 7th Battalion, British Columbia Regiment, CEF. Captain Bellew was a Canadian recipient of the Victoria Cross, the highest and most prestigious award for gallantry in the face of the enemy that can be awarded to British and Commonwealth forces.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 32 February 27, 682015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Arenas

Our mandate is to facilitate the needs of Kamloops and area by providing space, time, and facilities for competitive and recreational athletic events, such as, but not limited to, junior, adult, and youth hockey and public programs, as well as the promotion and acquisition of entertainment and convention activities for the City.

Did you know? Did you know?

ISC hosted a record setting 5,907 The City hosted the 2014 Tim Hortons spectators at the 4 Nations Cup gold Brier, which had an economic impact medal game, where Canada defeated USA of $2.9 million. 3-2 in a shootout.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 33 February 27, 692015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Tony Carlucci - Arenas and Pools Supervisor

The Arenas and Pools Supervisor reports to the Parks and Civic Facilities Manager and is responsible for the safe and efficient operation of arenas and pools. The Arena and Pools Supervisor leads a team of six Facilities Supervisors, 24 Recreation Facilities Attendants - Arenas, four Recreation Facilities Attendants - Aquatics, 12 Changeover staff, and On Call Labourers.

Facilities

• Brocklehurst Recreation Centre; • Valleyview Arena; • Memorial Arena; • ISC; • McArthur Island Sport and Event Centre (2+ curling); and • Aquatic facilities (maintenance).

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 34 February 27, 702015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

Interior Savings Centre

• Successfully hosted the 2014 Tim Hortons Brier. Total event attendance was 65,005. The economic impact was in excess of $6 million. TSN's national TV broadcast included 60 hours of coverage showcasing the Kamloops area with ongoing vignettes. • A new ice cover deck was ordered to replace the old deck (for dry floor concert events). • Installed a new concert backdrop curtain (called a vari-theatre curtain). • Host venue for the 2014 Hockey Canada 4 Nations Cup, which included teams from Canada, USA, Finland, and Sweden. • Implement an energy optimization program that will help track energy use and identify possible savings.

Valleyview Arena

• 64 lamps above the ice surface were replaced with high-efficiency T5 lamps, resulting in significantly improved lighting and an energy savings of approximately 99,500 kWh annually, with an annual cost savings of $10,000.

Did you know?

Arena lighting retrofits at Valleyview, Brock, and Memorial Arenas will reduce energy consumption and save over $15,000 annually.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 35 February 27, 712015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Memorial Arena

• The arena floor was converted to host the Tim Hortons Brier Patch, which included nightly live entertainment to a sold-out audience. • Metal halide and incandescent lighting were replaced with new, energy-efficient LED lights. The conversion cost was $32,000 and the upgrades will save over 55,000 kWh annually, resulting in annual cost savings of $5,600.

Brocklehurst Arena

• The lighting retrofit was completed, with high efficiency T5 fluorescents replacing old, outdated fixtures, resulting in much improved lighting conditions.

McArthur Island Sport and Event Centre

• Kamloops Minor Hockey hosted 14 major tournaments at the McArthur Island Sport and Event Centre in 2014, with a total of 2,706 participants. Out-of-town participants totalled 1,840, with ages ranging from 4 to 17 years. • Hosted the 2014 Kamloops International Bantam Tournament (KIBIHT) event.

2015 Initiatives

• To continue exploring energy/gas savings options through BC Hydro and FortisBC initiatives. • To introduce a new, award-winning food service franchise to ISC (Smoke's Poutinerie). • To install a wheelchair accessible lift at Brocklehurst Arena. • To complete installation and retrofit of McArthur Island Olympic rink to accommodate sledge hockey events.

Did you know? Did you know?

The Olympic Rink ice pad at McArthur McArthur Island Sport and Event Centre Island Sport and Event Centre was hosted 14 minor hockey tournaments and renovated to host sledge hockey. was the home base for 2014 KIBIHT.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 36 February 27, 722015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Parks and Playfields

Providing residents of Kamloops with the opportunity for outstanding quality of life, PRCS has something for everyone. Our team is passionate about providing residents with outstanding parks and improving residents' quality of life. Whether residents are walking on the Rivers Trail with friends, taking their children to soccer at McArthur Island, or enjoying the views in Kenna Cartwright Park, the City's parks and playfields offer the community a chance to get away from it all!

Did you know? Did you know?

The City has over 30 parks that allow The City uses flower baskets that use dogs. 40% less water than traditional baskets.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 37 February 27, 732015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Shawn Cook - Parks Operations Supervisor

The Parks Operations Supervisor reports to the Parks and Civic Facilities Manager and is responsible for the maintenance of parks and public lands, including irrigation, horticulture, trees, trails, turf management, sports fields, park amenities, and snow and ice control. The Parks Operations Supervisor's group deals with a wide range of users, from soccer teams to community gardeners, to provide the best possible experience for them and the general public.

The Parks Operations Supervisor oversees:

• Horticulture - One Crew Leader, four Gardener IIs, eight Gardener Is, and three Labourers; • Parks Maintenance - One Crew Leader, four Operator IIs, four Operator Is, and 15 Labourers; • Arboriculture - One Crew Leader, two Arborist IIs, and two Arborist Is; • Park Amenities - One Crew Leader, two Operator IIs, and six Labourers; • Turf Management - Two Crew Leaders, two Gardener Is, five Operator IIs, one Operator I, and 16 Labourers; and • Irrigation - One Crew Leader, seven Irrigation Technicians, and three Labourers.

Did you know?

Nearly 3,000 tree coupons have been handed out to residents since 2011.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 38 February 27, 742015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

• Successfully helped with over 200 events in our parks in 2014. • Renovated the old irrigation system at Soccer No. 6 at McArthur Island Park, which saved 25% in water use with better coverage and efficiency. In 2015, we plan to do the same with Soccer Nos. 3, 7, and 9. • Successfully used the mobile water drinking station at over 50 events around the city. • The installation of rubberized surfacing for the Prince Charles Park wading pool was a big hit with parents and children. • Improved turf management by reducing fertilizer use in our parks, and reduced mowing clippings by 20%, which improved labour efficiencies. • Began improvements at Riverside Park, which included paving of all of the pathways in the park and removing overgrown landscaping to improve public safety. • Developed the concept and designed and constructed one of the world's first longboard tracks at West Highlands Park in the Aberdeen neighbourhood. • Installed a 1.8 km paved trail loop at West Highlands Park. • Installed a new playground and park in the Campbell Creek neighbourhood.

Did you know?

The City maintains over 40 playgrounds.

Did you know?

The City reuses organic material back into sports fields and horticulture areas.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 39 February 27, 752015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Community Development and Engagement

"The Provincials went amazing. The amount of work the City and crews put into this event for us...unbelievable! We are so very thankful. Some on site hiccups, but in the end they were quite minor when judged against the backdrop of the whole event.

On the Friday I hosted the President of BC Minor Baseball and he not only had praise for our volunteers and organization, but more so for the quality of our facilities. In his words, "unmatched in BC, perhaps even Canada". While I was giving him a tour of "extras" that the City put in place, it just so happened that the President of Baseball Canada called him. After a ringing endorsement from the president of BC Minor Baseball, Baseball Canada has asked us to consider hosting a National Championship in 3-4 years' time, AND the PeeWee Western Canadian Championship next year!

I must say, this kind of Provincial and National recognition would never be possible without your support."

Chris Balison, Kamloops Minor Baseball President

"KIBT would like to thank City staff who helped us over our weekend for the outstanding job they did. They were always willing to help when asked and were always friendly. Also thanks for the great shape the park was in. There were many occasions when there were players entering the field and were taking pictures from the grandstand. Also many great comments from the fans about the field. Finally I'd also like to say thanks for the water coolers provided for everyone to use. On Thursday when 30 water jugs were delivered to the park I laughed and thought that was a crazy amount. But by the end there was about half of the last jug left. If felt good knowing that all in attendance were properly hydrated as temps reached 40 degrees. Thanks again."

Dean Padar, KIBT President

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 40 February 27, 762015

2014 Parks, Recreation, and Cultural Services Department Annual Report

"This past weekend, July 12/14, the Kamloops Society hosted the 8th annual Kamloops Highland Games, at McGowan Park. Your staff again this year, went above and beyond what I had hoped to expect. I can't say enough about how easy your people are to deal with. They're pleasant, professional, courteous, and communicative. Tony went out of his way to make sure our needs were met. He went so far as to have a hose bib installed on one of the clean out lines behind one of the backstops. We used that hose bib to supply a misting tent, which was a very popular place to be on a very, very hot day. The people that supplied the bleachers, set up the dance stage, painted the lines, mowed the grass, provided the events trailer and garbage/recycling receptacles, and dealt with the irrigation were all very helpful, kind, and courteous.

Your staff reflects well on our City. They're doing a great job out in our community, and I hope you'll pass on our thanks for "a job well done". I'm happy to report that our games went off without a hitch. We strive to be the friendliest, and most well organized Highland Games on the circuit. With help from our City, I believe we're accomplishing that."

Scot Kortegaard, Organizer, Kamloops Highland Games

"I just want to commend the department that looks after our beautiful flower gardens and baskets. You make us very proud to be from this beautiful city. Every day when I walk or drive somewhere I am in awe of the beauty of our baskets and flower beds. They are spectacular!! I would also like to say what a nice job has been done at the corner of first and Lansdowne/Victoria Street. Well worth the delays during the summer.

Please pass this along to the appropriate departments and say BIG THANK YOU from me.

Lorraine

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 41 February 27, 772015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

• To investigate the feasibility of producing our own compost to use in our sports fields and horticulture areas. • To complete initial water testing report for McArthur Island and Exhibition Parks for the feasibility of using river water for irrigation purposes instead of potable City water. • Improving dog areas, as per the Parks Master Plan, by making a new dog park at Juniper Park and improving access of Rivers Trail in McArthur Island Park. • Making Kamloops the city of choice for quality and variety of outdoor spaces, amenities, and activities. • Enhancing the ability of parks to sustain a variety of outdoor events and festivals. • Enhancing beach assets by making them more attractive, more accessible, safer, and more user-friendly. • Enhancing the environmental health of the community through effective and efficient urban forestry and integrated pest management practices. • To host the 2015 Communities in Bloom National Symposium in September 2015.

Did you know?

The City created a xeriscape and FireSmart demonstration garden at the water booster station at 790 Harrington Road.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 42 February 27, 782015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Sustainability

Kamloops' vision of sustainability was set out in the Sustainable Kamloops Plan in 2010 and remains a key part of our daily operations. Our staff continue to work towards achieving a balance of the integrated goals of economic prosperity, social well-being, and environmental stewardship. Moving forward, Parks Planning and Sustainability Section staff remain focused on working with all City staff to achieve the measures of success identified in the Sustainable Kamloops Plan, ensuring that Kamloops will remain a great place to live for present and future generations.

Did you know? It is illegal to spray chemical pesticides for weed control within 10 m of water. In addition to hand pulling and mowing/weed trimming, the City has used goats to control noxious and invasive weeds around riparian areas.

Did you know?

Yellow fish were painted beside storm drains to educate residents that all water down the drain leads to our rivers.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 43 February 27, 792015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Mike Doll - Parks Planning and Sustainability Supervisor

The Parks Planning and Sustainability Supervisor reports to the Parks and Civic Facilities Manager, is responsible for leading the long-range parks planning activities for the Department, and oversees the following:

• Nature Parks - one Crew Leader, two Nature Park Technicians, three Labourers, one Integrated Pest Management (IPM) Coordinator, and one Gardener I; and • Sustainability - one Sustainability Program Coordinator, one Sustainability Educator, and four ECOSmart team members (seasonal).

Shannon Hardman - Energy Management Coordinator

The Energy Management Coordinator reports to the Parks and Civic Facilities Manager and is responsible for planning and implementing energy-reduction initiatives across the corporation and community.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 44 February 27, 802015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

Sustainability

• Co-hosted two Sustainable and Healthy Community Workshops with Interior Health. The internal workshop series focused on designing and building sustainable, healthy communities. • Established a relationship with the Fresh Outlook Foundation (FOF), and began working with the FOF to bring the Building SustainABLE Communities Conference to Kamloops in 2015. • Participated in the development of a strategy for the Urban Agriculture and Food Systems Strategy (UAFSS) process, including the development of the committee participants and hosting the committee meetings. • Provided assistance on the Urban Beekeeping Bylaw review. • Created the electric car and infrastructure webpage. • Developed cross-departmental process for tracking contractors' emissions for the 2013 Climate Action Incentive Report (CARIP). • Completed and submitted the interim and final 2013 CARIP report. • Presented Council with a proposal from FOF requesting funds to bring the Building SustainABLE Communities Conference to Kamloops. Council supported the proposal and provided $5,000 in funding to the FOF to support the conference. • Presented at the BIG Little Science Centre for its speakers series on "Tips and Tricks of Water Conservation". • Ongoing participation and evaluation on the sustainability criteria for all City service requests for proposals (RFP). • Presented on the Agricultural Area Plan and the UAFSS at the Kamloops Food Policy Council's annual general meeting. • Co-hosted a UAFSS Stakeholder Forum - over 90 stakeholders attended and had small group discussions on existing assets, barriers, opportunities, and ideas regarding how to advance a sustainable local food system in Kamloops. • Drafted a Sustainability Update Report for the KAMPLAN process, which can be used for internal education and was converted into a "conversation starter" for public engagement purposes. • Created the draft sustainability checklist that can be used within the development permitting process. • Initiated a waste audit at TCC, with the goal of working towards zero waste at the facility through 2015. • Supported the planning and community involvement for CommUnity Innovation Lab conference, which will be held in Kamloops February 3-5, 2015 (this conference originates from the Building SustainABLE Communities Conference that was held in for six years). • Hired Marc Solomon as the Sustainability Program Coordinator.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 45 February 27, 812015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Energy

• Launched the DC fast charger station at TCC - this was one of the first DC fast chargers to be installed and launched in BC. MLA Dr. Terry Lake and Mayor Peter Milobar attended the launch event. • Hired Shannon Hardman as Energy Management Coordinator after the departure of Luisa Mora. • Participated in two Industrial Energy Management Roundtable Workshops hosted by BC Hydro. • Participated in discussions with BC Hydro and other municipalities about a standardized fee for DC fast charging clients. • Received training on the Prism Utility Monitoring System (PUMA) from Prism Engineering Ltd. in . • Continued the setup of over 500 utility accounts within the PUMA system, identifying baselines and gathering data and history on energy consumption across the City accounts. • Presented Council with options to advance a continued energy optimization project at ISC. Three out of four phases of this project are 100% funded by BC Hydro. • Completed quarterly strategic environmental management plan reports for BC Hydro. • Promoted electric vehicles, electric vehicle infrastructure, and energy conservation at a Kamloops Blazers game, Boogie the Bridge, and Hot Nite in the City. • Researched potential changes that could impact energy consumption (e.g., operation changes, technical upgrades, etc.) at the civic buildings with the highest energy consumption. • Completed lighting system upgrades at Valleyview, Memorial, and Brocklehurst Arenas, which will lead to an estimated $14,000 in savings annually on energy and maintenance. Metal halide and mercury vapour lights were replaced with efficient LED and T5HO fluorescent lights. • Completed an employee energy engagement action plan, committing to an annual corporate-wide energy survey, three annual corporate-wide energy reduction campaigns, two annual success stories, and training for specific staff. • Completed an inaugural corporate energy survey as a way to establish employee behaviour and awareness baselines. • Completed an employee "find and turn off light switch" campaign, engaging over 180 employees. • Provided Council and management with an update on the Corporate Energy Management Portfolio from 2010-2014. • Commenced a first phase (investigation) of continuous energy optimization at ISC.

Did you know? City employees participated in the Commuter Challenge and avoided 249 kg of CO2 being released into the air in one week.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 46 February 27, 822015

2014 Parks, Recreation, and Cultural Services Department Annual Report

ECOSmart Program

• Unveiled the River City Nissan sustainability electric vehicle at a Blazers Game. • Ugly Sweater Day - thermostats in City buildings were turned down by 2 degrees and staff were encourage to wear ugly sweaters to stay warm. • Earth Hour Movie Night was held at ISC. Residents were encouraged to turn off their lights from 8:30 to 9:30 pm and to turn down their thermostats and lights prior to attending the event. • Shaw Cable public service announcements included topics on: Earth Hour, KamClean Week, Drinking Water Week, Environment Week (Clean Air Day), Recycling, Water Retrofitting, Water Restrictions, Water Meters, World Rivers Day, and Waste Reduction. These 30-second spots were aired 8,465 times between March and November and were viewed an estimated 345,760 times by residents of Kamloops and the surrounding area. • Four new Shaw Cable information segments were created, including how the City's drinking water is treated at the Kamloops Centre for Water Quality (KCWQ), the process at the Kamloops Sewage Treatment Centre, Energy Conservation in the City, and the LEED features at the KCWQ. • The Sustainability Educator appears on CFJC's Midday show each month, providing residents with environmental tips to live a more sustainable lifestyle, such as when to clean your furnace filter, how to make natural cleaners, and ways to save water at home. • Environmental education in schools was ongoing. Students in kindergarten to Grade 8 were educated on the topics of climate change, waste reduction, recycling, water conservation, and vermicomposting. Over 1,417 students and 120 adults were reached. • The focus at the 2014 Spring Home Show was water conservation. There were 361 entries to win a backyard composter. • Water restrictions started May 1. Water consumption remained fairly consistent with the previous summer's levels, even with an increased population. • KamClean Week encouraged school classes and residents to register on-line and to participate in a community clean-up. • The ECOSmart Team, made up of four university students, educated the community on sustainability issues between May and August. The team educated school children on sustainability issues with a play for primary grades and interactive activities for intermediate grades. The team educated 926 students and 46 teachers. • Clean Air Day was held in conjunction with the Wednesday Farmers' Market in the 400 block of Victoria Street. The street was shut down to vehicle traffic. • The Sustainability Educator presented at the BIG Little Science Centre for its speakers series on "Tips and Tricks of Water Conservation". • Natural cleaning and backyard composting courses were offered to the public.

Did you know?

The ECOSmart Team attended more community events and kids camps, rather than riding bikes through residential areas, to educate residents on sustainability issues through interactive games and activities.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 47 February 27, 832015

2014 Parks, Recreation, and Cultural Services Department Annual Report

• The ECOSmart Team visited eight different types of summer camps throughout the summer months and educated 1,064 campers and 174 instructors on ways to be more sustainable. The team also attended various community events to educate residents. Topics included water conservation, energy conservation, waste reduction, and alternative transportation. The team also helped with park planning initiatives and gathered feedback from residents. Some of the events they attended included: - Bike Rodeo; - Bike to Work Week; - Canada Day; - Overlanders Days; - RibFest; and - Farmers' Markets. • The Sustainability Educator participated in the Children's Art Festival, and children made 324 buttons. • The sixth Annual World Rivers Day was held in conjunction with Culture Days, and over 400 people attended the event at Riverside Park. • The focus at the Fall Home Show was waste reduction and backyard composting. Over 500 residents were educated, and 181 people entered to win a backyard composting package.

Integrated Pest Management Program

• Advertising focused on pruning and reminders about the Pesticide Use Control Bylaw and its restrictions. • All annual applications for exemption from the Pesticide Use Control Bylaw, Section 201, were processed. There were nine approved applicators for 2014. • Reviewed and updated the healthy landscapes section of the City website as needed. There are over 45 pages, as well as many links to more information, such as brochures and pest facts. • The Pruning Fruit Trees, Ornamentals, and Shrubs gardening workshop had full registration, and feedback was very favourable. • Throughout the spring gardening season, the healthy landscapes, healthy living radio and print ads addressed relevant issues such as sustainable landscape design; xeriscaping in Kamloops; watering for plant health; lawn care tips; lawn alternatives; noxious weeds; and how to save time, money, and water in landscaping. • Workshops were presented in sustainable landscape, xeriscaping, and pest management gardening, with approximately 20 participants attending each program. • The Integrated Pest Management Coordinator was invited to speak at the Horticulture Horizons conference in April. The theme for the day was "The World Around Us", and the presentation was entitled "The Pests Around Us". Attendance was capped at 120 and the conference was sold out. • Staff met with 40 students and teachers at Brock Middle School and gave a presentation and advice regarding the school's healthy landscaping project. • A static display was set up at TCC for Earth Day. 86 people entered the Earth Day draw for a prize package, and promotional items were supplied. • The Spring Home Show was very busy, and 436 people entered the draw for three separate prizes of low water use plants, landscape pest management products, and tools.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 48 February 27, 842015

2014 Parks, Recreation, and Cultural Services Department Annual Report

• Attended the Southern Interior Weed Management Committee. Good relationships have been built, and the City is viewed as doing its part in managing noxious/invasive weeds. • Presented at the BIG Little Science Centre - Pesticides - The Good and the Bad. • Provincial certification training was coordinated for staff requiring pesticide applicator recertification. • Participated in Clean Air Day with a booth at the farmers' market. • Provided a number of Garden Friendly Critters presentations at Kamloops schools and the Tranquille Farm Fresh education event. • Noxious weeds were managed along over 80 km of rural roads and numerous City sites. • Throughout the summer portion of the gardening season, the Healthy Landscapes, Healthy Living ads were scheduled to address relevant issues such as sustainable landscape design, xeriscaping in Kamloops, watering for plant health, lawn care tips, lawn alternatives, noxious weeds, and how to save time money and water in landscaping. • Visited garden centres and various other sites to leave brochures for their staff's interest and for sharing with the public. • Designed and consulted on the future landscapes for Highland Road and the roundabout at 12th Avenue and Nicola Street. • Participated in World Rivers Day. • Managed weeds for street sidewalks, islands, and medians. • Working towards a digital system for surveying, monitoring, and recordkeeping for landscape and noxious weed pest management. • Presented Healthy Landscape, Healthy Living information to the horticulture students at Thompson Rivers University. • Consulted on the future landscaping for the roundabout at Hugh Allan Drive and Versatile Drive. • Over the course of the year, 3,400 brochures were distributed. Creating a Kamloops Xeriscape and Plant Health Care were the most popular of the eight brochures. The "Clover - Friend or Foe?" brochure is a close third. It was anticipated that water meters would increase demand of the Xeriscape brochure, but numbers remained constant. The insert created for that brochure regarding the demonstration garden at the Harrington Road booster station was well received. • Approximately 1,485 small items were given out in 2014 (e.g., adult and kids gardening gloves, ladybug/bee/butterfly pencils and highlighters, bug study magnifiers, garden tool bags, kneeling pads, trowels, and rain gauges).

Did you know?

The Integrated Pest Management team has a collection of about 200 local insects that are used for Garden Friendly Critters presentations and educational purposes.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 49 February 27, 852015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Inventory

Working with a consultant, approximately one-third of the initial surveying/inventory was completed for noxious/invasive sites that the City is responsible for maintaining. Staff are now working with GIS to summarize the data.

Mechanical Control

Staff hand-pulled weeds and used a weed eater to target small infestations and areas near water.

Cultural Control (Goats)

The use of goats for weed control continues to be a public relations success. The effectiveness on plumeless thistle at the Tournament Capital Ranch has been better than expected. Evaluation of the control in Kenna Cartwright Park is ongoing, and the reduction in weed vigor and seed dispersal is being noted. Other areas, such as Dallas/Barnhartvale Nature Park and Pineview Valley, are being tried, with apparent reduction in seed dispersal.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 50 February 27, 862015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Biological Control

The City continues to coordinate with the Southern Interior Weed Management Committee regarding biological releases.

Chemical Treatment

A total of 9.91 ha were treated.

Chemical Control Product Area Treated 2,4-D Amine only 7.65 ha Milestone and 2,4-D Amine mix 2.26 ha

Chemical treatment was applied along roadsides in the following manner:

• To the fence line where appropriate; • As far off of the road as feasible; and • At a minimum 1 m from edge of road.

Nature Parks

• A new parking lot was built at the main Kenna Cartwright Park entrance, resulting in 20 new parking stalls. The surface was created using recycled asphalt from other Streets team projects. • A new picnic area was built at the main Kenna Cartwright Park entrance. It includes two picnic tables, a gazebo, and over 30 trees. • Four new trails were designated in the Dallas/Barnhartvale Nature Park. • Two new trails were opened in Peterson Creek Nature Park. • 11 new trails were designated in Kenna Cartwright Park. • Native grass seed mix was used to grow plugs that were then planted to help rehabilitate environmentally-sensitive areas. • A four-part guest speaker series offered in conjunction with WildSafe BC, including talks on bears, snakes, deer and coyote, ran over the summer. • Completion of a new trail linking Bestwick Drive to Royal Inland Hospital. • Erosion control matting used in various locations to assist with the rehabilitation of environmentally sensitive and eroded areas. • 11 new bear cans placed within the nature parks. • Completion of Phase 1 of the Dufferin bike skills park. This included the widening and surfacing of the main trail and the creation of a single track with various berms and rollercoasters. • A new gazebo placed at the Dallas/Barnhartvale wetlands is to be used for environmental education purposes as well as park enjoyment. • Fall trail assessments were completed, helping to identify projects for spring 2015. • A draft of the Natural Areas Management Plan was completed and presented to the Kamloops Natural Areas Advisory Committee for review.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 51 February 27, 872015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

Sustainability

• Continue implementing the Zero Waste program at TCC with the purchase of new zero waste diversion stations, new composters, new zero waste educational signage, and the development of new staff and public educational programs related to zero waste. • Develop a new anti-idling program. • Develop a new sustainability checklist to assist City staff in negotiating and evaluating development applications. • Initiate a new internal sustainability committee. • Continue to report to the province on the City's CARIP on an annual basis.

Energy

• Continue to implement the continuous energy optimization at ISC. • Support implementation of and funding for pump replacement at the pulp mill sewage lift station. • Complete lighting upgrades in the curling rinks at McArthur Island Sport and Event Centre. • Install solar assist for the clubhouse and walkways at West Highlands Park. • Complete an energy efficiency study on the water distribution system. • Complete lighting upgrades in the ISC parking lot and two parkades. • Continue to implement the employee energy engagement action plan. • Commence the community energy and emissions planning process. • Hire a temporary Energy Management Coordinator to cover a maternity leave. • Continue to report quarterly to BC Hydro. • Continue monitoring and reporting on corporate utilities (electricity, natural gas, and propane) for all civic buildings. • Achieve carbon neutrality.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 52 February 27, 882015

2014 Parks, Recreation, and Cultural Services Department Annual Report

ECOSmart Program

• Explore making rain barrels available to the public at a reduced rate. • Continue updating existing educational displays and materials. • Create new educational programs, displays, and materials. • Continue the development of public service announcements and educational segments on Shaw Cable.

Integrated Pest Management Program

Education Campaign

• Review pesticide application procedures and any new legislation with staff. • Add Shaw Cable public service announcements as needed. • Ongoing website development. • Pursue the use of social media for education. • Promote local residential landscapes that exemplify plant health and xeriscaping. Target the landscape industry with an education session. • Continue to explore new pesticide alternatives as they become available. • Continue working on the overall Integrated Pest Management Plan.

Hard surface treatments

A trial is planned for preventing the growth of weeds in cracks in sidewalks and medians. It involves sealing spaces with a concrete-like material.

Noxious Weed Control

• Continue inventory of noxious weeds on City-owned properties. • Continue working towards a digital system for surveying, monitoring, and recordkeeping for landscape and noxious weed pest management. • The expansion of the use of goats for control is planned in a number of areas. • Explore Adopt-A-Road for noxious weed management. • Implement solarization, a technique for killing and preventing weeds and their seeds using sun rays through plastic. • Continue to explore new pesticide alternatives as they become available.

Nature Parks

• Commence Phase II of the Dufferin skills park, including a rock garden, teeter-totter, balance beams, A-frames, rollers, and berms. • Develop the Dufferin Park wetlands. • Assist with the construction of a boardwalk at the Barnhartvale Wetlands as part of the education centre. • Construct a bridge and designate new trails in the Valleyview Nature Park. • Add two bridges and construct and designate trails in the Sahali Terrace Nature Park. • New maps at each of the trailhead kiosks, as well as the addition of location kiosks throughout the parks with smaller maps. • Development of an education program within the parks, including self-guided tours, a speaker series, signage, and interpretive talks.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 53 February 27, 892015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Civic Facilities

Providing an efficient, healthy, safe, and economical building maintenance, consulting, and installation services for administration, fire station, and recreation buildings.

Did you know?

Renovations to John Tod Centre were completed in November 2014. This decommissioned North Shore school is now a busy hub for the many programs and activities of the Kamloops YMCA/YWCA and the Boys and Girls Club.

Did you know?

The Sheep Breeders building was built in 1929 and used by the BC Sheep Breeders Association until 1972. This building was used to load wool and livestock onto adjacent railcars. In 1972, ownership of the building was transferred to the City. This building was designated a heritage building in 1993.

Did you know?

Heritage House is home to over 30 arts and seniors' groups, including the Kamloops Floor Curlers, the Heritage Bridge Club, the Kamloops Arts and Crafts Club, and the Riverside Lawn Bowling Club.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 54 February 27, 902015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Clint Andersen - Recreation and Civic Facilities Supervisor

The Recreation and Civic Facilities Supervisor reports to the Parks and Civic Facilities Manager and is responsible for operation of TCC and other civic buildings within the City inventory.

The Recreation and Civic Facilities Section has a crew of 12 Caretakers and one Caretaker II who maintain 17 buildings occupied by City staff or public user groups. The section is overseen by the Supervisor - Building Maintenance, who is also responsible for capital repair and retrofit upgrades to 70 buildings and structures.

The TCC facility team has a crew of seven full-time Recreation Facility Attendants who maintain the Field House facility during day-to-day operations and prepare the facility for the many annual events that take place every year.

Facilities

The PRCS building inventory includes fire stations, the RCMP detachments (South and North Shore), and the City's busy community halls. These community facilities are hubs of community-initiated recreation and cultural programs, and 130 community groups call these facilities home. Staff within the Recreation and Civic Facilities Section are actively engaged with the user groups to ensure their facility needs are being met, and the facilities are clean, well-maintained, and safe.

• Heritage House; • Cunliffe House; • Hal Rogers Kinsmen Centre; • West Highlands building (future • Parkview Activity Centre; Community Hall); • Valleyview Hall; • Storage bunkers; • Yacht Club; • All City shops; • Youth Centre; • Public Works Centre Administration • Kamloops Museum & Archives; Building; • Old Court House; • John Tod Centre; and • City Hall; • Numerous sheds and other • Fire Stations Nos. 1-7; structures. • RCMP Detachments (North and South Shore);

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 55 February 27, 912015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

2014 highlights included $60,000 in renovations to the Westsyde Neighbourhood Centre (the former Westsyde Elementary School) to get the building operational and ready for use by community groups and programs. The Black Maria Royal Canadian Air Cadet Squadron and the Westsyde Community Development Society are two key user groups at the centre, but table tennis, an after school day care, Women's , and other community groups are also starting to use this facility for their programs and activities.

The 2.5 million dollar John Tod Centre renovation was another focal point in 2014, and construction of this facility helped to transform this old school from a derelict building into a vibrant community hub. The Kamloops Community YMCA/YWCA and the Boys and Girls Club moved into the facility in November and will use the building as a base for their programs.

A maintenance shutdown at the Tournament Capital Centre in August allowed staff to complete a $220,000 project that involved refinishing and repainting the hardwood courts, replacement of Field House court curtains, and detailed cleaning of hard-to-reach areas of the building. TCC also saw an extensive warranty repair of the Field House building envelope. This project ensured the building was air tight and not prone to leaks and condensation problems, and the City intends to recover its costs with original contractors.

Renovations to the kitchen area at Heritage House provided increased storage opportunities for the user groups at this busy facility. The City also worked closely with the Kamloops Riverside Lawn Bowling Club to build an additional service shed that will allow the group to maintain and service their mowers and other green (bowls) equipment. Improvements to the pottery studio at Heritage House provided the Kamloops Arts and Crafts Club with new sinks, counter tops, sink fixtures, and cabinetry for its busy programs.

2015 Initiatives

The focus in 2015 will be small repairs and retrofits to a large number of buildings, the construction and opening of the West Highlands Community Hall in Aberdeen, continued improvements to the Sheep Breeders heritage building to make it a useful storage facility for the City's Museum operation, and a gym lighting upgrade at Westsyde Neighbourhood Centre.

The Civic Buildings team, in close consultation with our Building Trades, will also create a City-wide preventative maintenance plan that will allow us to establish a more proactive capital plan to address building depreciation.

Did you know?

The City maintains an inventory of 71 buildings and structures, with a total area of 535,880 sq. ft., or 49,777 m².

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 56 February 27, 922015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Pools

Programming and maintaining the City's aquatic facilities (Canada Games Pool, Westsyde Pool, outdoor pools, and beaches) for the general public and competitive programs. These programs include recreational swimming, water safety programs, fitness, and skill development.

Did you know?

The Aquatics Section hosted a record number of sport and training events in 2014, building the capacity of our local clubs by forging new partnerships and working together to deliver high-profile events, such as Synchro Canada's National Espoir, Water Polo Canada's National U-18 Training Camp, and SwimBC's AAA Age Group Championships.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 57 February 27, 932015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Glen Cheetham - Aquatics Program Supervisor

The Aquatics Program Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for ensuring that every visitor to our pools or waterfront at Riverside Park enjoys a safe and positive aquatic experience.

The Aquatics Program Supervisor leads a team of approximately 50 Lifeguards, Deck Leaders, and Aquatic Coordinators to support and deliver aquatic programs and events at Canada Games Aquatic Centre, Westsyde Pool and Community Centre, Brock Pool, McDonald Park Pool, and the Riverside Park summer lifeguard service.

Programming and Services

The lifeguard team provides safety supervision and water safety education to the many thousands of people who visit our pools each year.

Did you know?

The outdoor pools were popular destinations in summer 2014. General admission and pass revenue at McDonald Park Pool was up 29% over 2013, while Brock Pool saw an increase of 16% over 2013 (up 31% since 2012).

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 58 February 27, 942015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

• Hosted SwimBC's 'AAA' Age Group Championships January 31-February 2. From all reports, this was a successful event. It marked the first time this meet has been hosted in the winter outside of the Lower Mainland or Victoria. • Received a Lifesaving Society AED Rescue Commendation award in recognition of two aquatic rescues in 2013 in which lifeguards deployed an AED (once in July and once in September). Kamloops Aquatics also received an Affiliate Award for the highest participation in Lifesaving Society instructor programs for a BC community with a population of 50,000-100,000. • Delivered the Swim to Survive program to 569 Grade 3 students, including students from our new 2014 partners, St. Ann's Academy and the Sk'elep School of Excellence. Awarded $12,473 to deliver the Swim to Survive School Program for up to 966 Grade 3 students in partnership with School District No. 73. • Hosted the School District No. 73 Elementary School Swim Meet in partnership with the Kamloops Classic Swim Club. The Aquatics team helped to promote the event through various social media outlets, which helped to attract over 350 swimmers - a record turnout for this annual event! • Installed a public access AED at Heritage House and invited all Heritage House users to attend an AED demonstration and question and answer session. Nearly 100 people attended to learn the basics and asked some great questions. • Hosted the Synchro Canada Espoir National Championships in June, attracting 382 athletes, coaches, and officials from 23 clubs across Canada (representing eight provinces) and one from the US. The event's webcast had a viewership of 4,119. • Hosted the Water Polo Canada National Team Camp June 30-July 22. Kamloops was selected as the preferred site to prepare the team for the FINA World Men's Youth Water Polo Championships (18 & U) in Istanbul, Turkey, August 2014. • Supported National Drowning Prevention Week with water safety-themed special events at outdoor pools and through a media campaign that attracted CBC Kamloops radio, local print media, and increased traffic to kamloops.ca/swim and facebook.com/kamloopsaquatics. • Hosted the BC Summer Swimming Association's Provincial Swim Meet in August, featuring water polo, springboard , , and speed swimming. The multi- sport meet attracted approximately 5,000 people to the city, including 1,500 athletes and 200 coaches. • Hosted the 2014 Barnsley Provincial Lifeguard Championship in August at Brock Pool. • Offered a variety of special "Day Off School Swims" to provide Kamloops school children with a daytime recreation option during the teachers' job action in June and September. • The Aquatics team worked together with TRU Athletics and the Kamloops Classic Swim Club to prepare our programs and facility to welcome the debut of the TRU WolfPack Varsity Swim Team at the Canada Games Aquatic Centre, making it the first varsity "club" swim team in the BC Interior.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 59 February 27, 952015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Community Development and Engagement

Kamloops Aquatics Team, Kamloops Aquatics Team,

I just want to send a quick follow On behalf of Thompson Okanagan Training up note on the Swimming Lessons. Centre Society we would like to thank you and I heard only positive responses your staff for all your help last weekend, our from both the parents and the competition was a great success! children, and I want to thank you both for the privilege that our Our guests were very impressed with the families have of participating in this facility and look forward to coming again next program and for all of your help in year. getting us organized. We also wanted to express how helpful your Many parents commented on their staff was. children having learned new things to practice and their having had a Riptech Diving lot of fun in the process.

So, thank you again, and I hope that we can join in again next year. Aquatic Recreation Facility Attendant Team,

Thank you so much! [The wristwatch you found] is my prize possession. Your honesty means a lot. I will try to do a good deed for Kamloops Aquatics Team, someone as well. Thanks again. I hope your day is as awesome as you just made mine. It was pleasure to meet you and I Thank you so much! just want to thank you and all your staff for what you guys did for us to make these three weeks feels like at home! Thank you very much. Kamloops Aquatics Team,

Nikola Maric Beautiful, peaceful pool. Had a great swim. Head Coach U18 Locker room clean (much appreciated - we live Water Polo Canada in Vancouver). Staff lovely. Thanks!

Kamloops Aquatics Team,

Fabulous job on cleaning the pool. Pool is fantastic - kudos to all of the hard working staff. Adirondack chairs are nice but not useable for people with bad knees, etc. Could we get a couple of regular chairs and a table? Many thanks!

[A great suggestion! We did not anticipate the challenge that the new lounge chairs would pose to clients with mobility challenges. We were happy to acquire some standard chairs.]

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 60 February 27, 962015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

• Lead a review of the accessibility features currently available in the City's aquatic facilities, with the objective of identifying and prioritizing future enhancements to reduce barriers to participation. • Undertake a review of current aquatic registration system with the objective of improving customer experience and building program capacity. • Enhance the administration and delivery of our Adapted Aquatics program by integrating components of the Swim Kids Adapted program that was recently launched by the Canadian Red Cross. • Review summer learn-to-swim lesson program structure and formats with the objective of identifying opportunities to diversify and build program capacity. • Hosting the BC High School Swimming Championships (November 2015 and 2016) in partnership with Kamloops Classic Swimming, marking the first time the competition has been held outside of the Lower Mainland. • Lead the expansion of City's public access AED program into the entire community. • Review all pool safety plans, policies, and procedures and launch a new major incident management plan.

Did you know?

Kamloops Aquatics Facebook page posts were served to over 238,000 people in 2014. The photo below went "viral" and was served to over 125,000 people, helping us generate many new page "likes" and increasing our sales of Outdoor Summer Pool Passes.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 61 February 27, 972015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Centre

The Tournament Capital Centre (TCC) is a full-service recreation centre offering residents and visitors unlimited physical fitness, wellness, cultural sport development, training, learning, and competitive opportunities. There are programs for individuals of all ages, abilities, and capabilities. The community has fully embraced TCC, with a daily average of 2,700 visitors coming to swim, gym, train, rehabilitate, play, and so much more!

Did you know?

TCC was home to the 2014 North American, Central American and Caribbean (NACAC) Under 23 Track Championships that welcomed close to 350 athletes and officials from 25 countries.

Did you know?

TCC is home to the first electric vehicle fast charging station in Kamloops. This direct current charging station charges 100% plug-in electric vehicles and completes a full charge in 30-60 minutes.

Over 1,100 participants attended 97 fitness classes offered at TCC. Almost 50% of the fitness classes were either full or had >75% registration.

Did you know?

Seniors scanned into TCC almost 50,000 times, and TRU students purchased nearly 10,000 one-month membership passes.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 62 February 27, 982015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

The goal of TCC's front line staff, made up of 21 Customer Relations Representatives, is to provide excellent customer service, whether in the gym, track, or pool. TCC staff handle an average of 1,556 transactions per day, so the facility is humming with activity. Booking space for a birthday party, sporting group, or event can be done through one of our six Recreation Assistants, who are happy to guide visitors through the process and create permits.

The TCC team has an inside crew of seven full-time Recreation Facility Attendants who maintain the Fieldhouse facility during the day-to-day operations and prepare the facility for the many annual events that take place.

The fitness operations team includes 20 contract term employees who are certified in fitness leadership, weight training, first aid, cardiopulmonary resuscitation (CPR), and AED use. Their responsibilities include overall supervision and first aid in the gyms and Fieldhouse, as well as cleaning and organizing gym equipment. The City's experienced and knowledgeable Gym Attendants provide excellent customer service, ensuring patrons are exercising in a safe, healthy, and enjoyable environment.

Programs and Services

The City has built its Tournament Capital vision around the Canadian Sport Policy. By embracing these goals, Kamloops is realizing the results of increased participation and economic generation through sport tourism and first-class facilities, and benefiting from an active and healthier community.

TCC is a premier host facility for local, provincial, national, and international tournaments and competitions; recreation; and health and wellness events. Whether you are an Olympic athlete, have been diagnosed with a chronic disease, or just looking to stay healthy, TCC is the nucleus of our community.

The City's recreation programs and services provide our citizens with the opportunity to learn about healthy living and improve their health. Our inclusive and accessible programs range from active tots programs to pickleball for seniors.

In 2014, TCC experienced over 1,100 participants in 97 fitness classes ranging from Gentle Circuit, which is a mild/all-levels class targeted at beginners, to High Intensity Spin, an advanced class for experienced exercisers. Training and assessment services include customized exercise programs, one-on-one personal training, and consultations and training with a kinesiologist for those patrons who are struggling with an injury or chronic disease.

The City, in partnership with Interior Health, provides clinical exercise programs at TCC. The City's primary role is to assist Interior Health with rehabilitative exercise programming and to build capacity through facility use, staffing, and program development. In 2014, Strategic Health Alliance programs saw 487 new participants and experienced over 9,000 visits.

In 2014, the City added new, state-of-the-art equipment to the Wellness Centre and the Athlete Performance Centre. An innovative fitness equipment provider, Precor, was the first to introduce the Elliptical Fitness Cross-trainer (EFX) and the Adaptive Motion Trainer (AMT), which are both in the Wellness Centre. The 880 cardiovascular line is equipped with a touch screen console that connects to the Preva network, which connects exercisers with a personalized fitness experience and allows them to track their progress. The Preva network also provides a range of marketing and communication strategies for the organization.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 63 February 27, 992015

2014 Parks, Recreation, and Cultural Services Department Annual Report

To ensure youth ages 12-17 are familiar with gym equipment, exercise in a safe manner, and understand weight room protocol, the City offers free, mandatory drop-in weight room orientations with a certified Gym Attendant. In 2014, 382 youth completed orientations at TCC.

Providing a high quality of life for our citizens is achieved in collaboration with our community partners, who engage and inspire our community on several different levels. These partners provide expertise in sport and the health and wellness programs and services offered to our citizens. TCC is home to PacificSport, Sage Sport Institute, TRU Athletics, Kamloops Trampoline and Gymnastics Centre, Kamloops Club, Kamloops Classic Swim Club, Swim and Fitness Shop, and the TCC Café.

PacificSport Interior:

• Provides sport development and performance programs and services for athletes and coaches at all levels. • There are 18 affiliated sports, with 20 salaried coaches in the Interior.

Sage Sport Institute:

• Provides orthopedic and rehabilitation services such as athletic therapy, physiotherapy, massage therapy, and chiropractic.

Thompson Rivers University (TRU) Athletics

• Provides varsity athletic opportunities for university students in basketball, , soccer, baseball, and swimming. • WolfPack athletes use our facility for training, practicing, and competing. TCC has been the host facility for provincial and national championships.

Kamloops Gymnastics and Trampoline (KGTC)

• A 15,000 sq. ft. facility includes every component of gymnastics, trampoline, and cheer. • Programs range from teaching the fundamentals to toddlers to high-performance instruction to provincial and national athletes. • KGTC has hosted regional, provincial and national championships in the TCC Fieldhouse.

Kamloops Track and Field Club

• Provides fundamental movement skills and specialization training leading to high performance for school-aged children to masters (35+) athletes. • Annually, the track club hosts the Van Ryswyk track and field meet at TCC. The meet attracts 300 athletes ranging in ages from school-aged children to masters athletes. In 2014, at 94 years old, the oldest athlete, Olga Kotelko competed in long jump, high jump, hammer throw, and ran the 100 m and 200 m sprints.

Kamloops Classic Swim Club

• Provides programs for school-aged children to masters athletes looking to swim recreationally or competitively, including programs for those with a disability. • In 2014, the swim club hosted four swim meets, which welcomed over 2,000 athletes.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 64 February 27,100 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Swim and Fitness Shop

• From swim suits to goggles to bags to performance monitors, the Swim and Fitness Shop provides TCC patrons with a one-stop shop opportunity for their aquatic and fitness needs.

TCC Café

• The café offers a variety of hot and cold healthy meals and drinks for those looking to refuel between workouts, meetings, or events.

2014 Highlights

Indoor Gran Fondo and Family Festival

To celebrate Family Day, which was created by the Province of BC to encourage families to play together in their communities, the City, in partnership with the MS Society and PacificSport, developed an Indoor Gran Fondo and Family Festival, the first event of its kind. For two consecutive years, the event has attracted over 1,200 participants. In 2014, we saw 600 children engage in a variety of activities, including arts and crafts, dance, sport, and yoga. There were over 50 cyclists riding throughout the day. The 2014 Gran Fondo raised over $6,500 for the MS Society's Kamloops Chapter.

Many in Motion

As a legacy of the Rick Hansen 25th Anniversary Relay, Kamloops celebrated the Many in Motion campaign, which highlighted what accessibility looks like in our community. For the month of March, patrons were encouraged to record their total kilometres walking, running, or rolling around the track; using the cardio equipment; and swimming. TCC patrons moved over 20,000 km. The event's posters highlighted the pillars of an accessible city - Community, Technology, and Universal Design. There was a 100% increase in "likes" to the Many in Motion Facebook page as we extended our reach with the accessibility message.

BC Lions Fanfest

The fourth annual BC Lions Fanfest is a celebration of football in Kamloops that provides an opportunity for citizens to meet and interact with their favourite BC Lions players and coaches. More than 160 minor football players met and practised on the field with the BC Lions. Over 2,000 citizens attended the event, with fundraising activities supporting Kamloops Community Football and the Kamloops Broncos Football program.

Junior All Native Basketball Championships

TCC was buzzing during Spring Break 2014, as close to 600 young basketball players (ages 13-15) competed in Kamloops at the Junior All Native (JANT) Basketball Championships. The event was co-hosted by the Kamloops Sports Council, involved close to 50 teams from all corners of the province, and generated approximately $400,000 in the community.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 65 February 27,101 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

North American, Central American & Caribbean (NACAC) Athletics

In August, in partnership with the Kamloops Track and Field Club and Athletics Canada, Kamloops hosted more than 350 of the best Under 23 Athletics athletes and officials from 26 countries in the NACAC region.

Tournament Capital Club Partnership Program

The City of Kamloops, in partnership with TRU Athletics, was pleased to welcome Warner Rentals Ltd. on board as the first "In Venue Naming Rights" sponsor. Warner Rentals Ltd. has secured the naming rights for following venues for the next three years:

• Championship and Middle Courts at the TCC, and • Leisure Pool and Waterslide.

Mr. Ralph Warner, the owner of Warner Rentals, is keen to help enhance hosting and sporting opportunities for the Sports Council and the City to attract more - and larger - sporting events, such as the World Women's Hockey Championship, and believes strongly in the Tournament Capital brand.

Working Towards Zero Waste Initiative

The concept of zero waste is to conserve or recover resources rather than burying them in a landfill. In November, the City completed its first waste audit at TCC as part of the Working Towards Zero Waste initiative. The audit revealed a current diversion rate of 26%. The City's goal is to increase the diversion rate from 26% to 90%.

Annual Maintenance Shutdown

TCC's Fieldhouse closed for an annual maintenance shutdown August 16-September 15. Extensive upgrades to the Fieldhouse curtains and curtain motors were undertaken to address wear issues. Old heavy curtains were replaced by lighter mesh and vinyl curtains that provide more light to the courts and reduce wear and tear on curtain winch motors. The Championship and Middle courts were also sanded and refinished to reflect new CIS varsity lines for both basketball and volleyball. The revitalized courts help to showcase the TCC facility and reflect the strong partnership we have with TRU Athletics.

TCC Building Envelope Repair

In August 2014, work began on warranty repairs to TCC walls and the building envelope. The repairs were required to eliminate water ingress and condensation, which were causing numerous problems with the building's operation. These warranty repairs totalled $880,000, and the City is in negotiations to have this repair covered under a building warranty.

"Wow, to the TCC….it is sooooo full of people every day/evening. Worth every single penny of tax $$$$."

Trudi

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 66 February 27,102 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

Health and Physical Literacy Summit

In 2014, we received a $25,000 RBC Learn to Play Grant. The grant provides us with an opportunity to increase awareness and educate multi-sector leaders including teachers, early childhood educators, recreation and sport administrators, and coaches about the importance of physical literacy in our schools and community. In February 2015, Kamloops will host the Health and Physical Literacy Summit, the first of its kind in Western Canada.

Health Literacy Forum

In partnership with School District No. 73, the second annual Health Literacy Forum will be held at TCC in April 2015. Over 500 Grade 6 students and secondary student mentors will participate in a variety of workshops that increase awareness around healthy habits.

Working Towards Zero Waste Initiative

In an effort to improve the TCC's 2014 diversion rate from 26% to 90% or more, new tools will be purchased and a TCC Green Team will be established in 2015.

New diversion tools will be placed throughout the facility to support this zero waste initiative. These new tools will include Jora JK400 composters, kitchen compost containers, educational signage, and four-stream diversion stations to divert refundables, mixed recycling, and composting from the waste. The new TCC Green Team will assist with the generation of new waste diversion ideas, problem solving, and education of the staff and public.

Did you know?

In November, the City completed its first waste audit at TCC as part of the "Working Towards Zero Waste" initiative. Our goal is to increase the diversion rate from 26% to 90%.

Did you know?

One in five Canadians struggles with a mental illness. On Track, a Strategic Health Alliance program that aims at reducing cardiovascular disease and improving mental health saw 57 new participants this year for a total of 407 visits.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 67 February 27,103 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Cultural Services

Since implementation of the Cultural Strategic Plan in 2004, the goal has been to advance the five key strategies outlined in the plan:

• Focus on heritage: celebration, commemoration, and preservation; • Cultural presentation and development; • Marketing, cultural tourism, and economic development; • Cultural infrastructure; and • Culture and education; building a learning community.

Did you know? Did you know?

Kamloops has a nationally recognized The Chamber Musicians for Kamloops Art Gallery, a professional theatre, and Society held an outside dress rehearsal symphony productions, as well as art at McDonald Park Gazebo on June 29, shows and cultural events at a variety and there were over 300 people in the of venues. audience.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 68 February 27,104 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

The Arts, Culture, and Heritage Coordinator reports to the Recreation, Social Development and Culture Manager and is responsible for the planning, promotion, and implementation of arts and culture programs for the community. While the Kamloops Museum & Archives is a component of Cultural Services, it is included separately within this report, on page 100.

2014 Highlights

The Seventh Annual Mayor's Gala for the Arts

Established in 2006, the Mayor's Gala for the Arts is a collaborative partnership between the Kamloops Art Gallery, Kamloops Symphony, and Western Canada Theatre and is supported by the City. The gala has become a signature event for the City of Kamloops, celebrating the rich contribution the arts make to the quality of life in our community. It is also a major fundraising event that supports all of the artistic and educational programs offered by our professional arts organizations, the Kamloops Art Gallery, Kamloops Symphony and Western Canada Theatre. This prestigious event is one of the largest annual fundraising opportunities, bringing together over 350 generous, community-minded corporate sponsors and donors. In 2014, the gala raised $35,000 and recognized the following award winners:

• Business in the Arts - Watson Engineering; • Emerging Artist - Sheanna James; and • Film and New Media - Adam Mackay-Smith.

Feasibility Study - Performing Arts Centre

The City has been engaged with citizens and cultural stakeholders since the adoption of the Cultural Strategic Plan in 2003 with respect to a new performing arts centre for Kamloops. In February 2013, citizens were invited to participate in an interactive session to share feedback on three critical factors: important amenities to be considered, economic and environmental sustainability issues, and design priorities.

Based upon the strong turnout and feedback, the City engaged a professional contractor to begin a feasibility study in 2014, with a report to be presented in 2015. The feasibility study will include stakeholder consultation, a location analysis, an operating plan, and a business case. In anticipation of the implementation of a public engagement plan in the first quarter of 2015, the study will be presented to Council.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 69 February 27,105 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Canada Day Celebration

Canada Day is one of the highest attended event days in Kamloops, consistently drawing over 30,000 residents and visitors, instilling pride, and bringing families together to celebrate our country's rich diversity and unique cultural heritage. The City partners with the Kamloops Multicultural Society and the Kamloops Arts Council to coordinate a day that is rich in festivity. Organizers plan activities throughout Riverside Park, with a pancake breakfast, international food fair, "Art in the Park", entertainment on the main stage, and concluding with a fireworks display in the evening. In 2014, a delegation from Uji, Japan, our Sister City, arrived on June 30 and took part in the Canada Day festivities.

Additional highlights for 2014 Canada Day:

• The 2014 Provincial Heritage Fair was held in Kamloops June 29-July 3. 65 student participants attended (five students from each of our twelve regions across the province, plus five students from the alumni team). Students showcased their projects to the public during the Canada Day celebrations. • The Kamloops and Area Chapter of the MS Society hosted the first-ever pedal parking, located on the west side of the park in the tennis courts. Between 7:00 am and 7:00 pm, members of the MS Society supervised the parked bicycles. Over 300 people accessed the free service. • The Chamber Musicians of Kamloops and the Brandenburg Orchestra performed Handel's Music for the Royal Fireworks. They began playing at 9:00 pm, leading up to the fireworks at 10:30 pm.

Music in the Park Riverside Park

The City and BCLC presented another great season of Music in the Park in July and August. Now in its 21st year, Music in the Park continues the tradition of providing residents and tourists with 62 free evening performances that showcase a variety of talented artists. While average nightly attendance is approximately 1,200-1,300, the accessibility to this summer festival of music, in one of our premier parks, makes Music in the Park an event that other communities try to emulate.

BC Living Arts (BCLA) and Western Canada Theatre partnered up with the City to host Hijacked Music in the Park on July 12, a celebration of music, food, and fun. This event helps support BCLA's continued efforts to bring arts and culture into our everyday lives and Western Canada Theatre's ongoing commitment to produce professional live theatre for Kamloops and region, including family programming and youth activities.

The second annual BCLC Midsummer Music Jam edition of Music in the Park was held on Wednesday, July 30. Over 1,000 people enjoyed the evening performance, and over 500 lbs of non-perishable food were collected for the Kamloops Food Bank.

Music in the Park - McDonald Park

Now into its eighth year, weekly Friday performances held at 7:00 pm, July 4-August 29, in the gazebo at McDonald Park showcased local musicians. Attendance averaged approximately 200 people at each performance.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 70 February 27,106 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Overlanders Days

The second annual Overlanders Days, organized by the North Shore Business Improvement Association, was held on Saturday, August 16, in McDonald Park. This family-oriented festival featured numerous attractions for all ages and celebrated the North Shore community and businesses. The event included a kids' zone, a Seniors' VIP Area (a special reserved area for citizens 65 and over), a Business Expo of the North Shore, free admission to McDonald Pool, and a live entertainment stage throughout the day. Attendance doubled over the previous year, with approximately 3,500 people taking part in 2014's festival.

One of the key highlights of the festival was the "Tastes of the North Shore", where six local restaurants offered samples of their food, such as butter chicken, jerk chicken, pulled pork, barbecued burgers, wonderful bakery items, and frozen treats. Part of the proceeds from the event's ticket sales went to support Meals on Wheels for Interior Community Services.

Operating Grants and Service Agreements

The City provides significant operating grants through service agreements to a number of important cultural organizations that contribute significantly to our quality of life and our city's livability.

• Kamloops Art Gallery - $601,171; • Western Canada Theatre - $279,514; • Kamloops Symphony Orchestra - $107,060; • Kamloops Arts Council - $50,751; • Kamloops Heritage Society - $10,000; • Kamloops Multicultural Society - $12,500; • Sagebrush Theatre - $156,000; • Music in the Park - $100,000; • Project X Theatre Productions - $15,000; • Kamloops Heritage Railway - $227,000; and • Community Grants - $162,464.

As well, a number of emerging artist and organizations received assistance from non-recurring grants or funding through BC Festival of the Arts Legacy Grants and Community Arts Grants:

• Arnica; • BC Living Arts; • Chamber Musician of Kamloops Society; • Kamloops Arts Council; • Kamloops Central Business Improvement Association (KCBIA); • Kamloops Interior Summer School of Music (KISSM); • Federation of Canadian Artists; • Project X Theatre Productions; • Kamloops Festival of Performing Arts; • Ukulele Orchestra of Kamloops (UOK); • Valleyview Secondary School; • Thompson Valley Pottery Guild; • Snowflake Society; • Theatre BC/Mainstage; and • Numerous individual artists.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 71 February 27,107 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Community Development and Engagement

The Arts Commission is a Council-appointed committee that meets monthly to act in an advisory capacity to Council and the Chief Administrative Officer in all matters pertaining to the arts. As well, the commission evaluates and makes recommendations quarterly on the BC Festival of the Arts Legacy Grants and evaluates and makes recommendations annually on Community Arts Grants.

The Heritage Commission is a Council-appointed committee that meets monthly to act in an advisory capacity to Council and the Chief Administrative Officer in all matters pertaining to heritage, including education, recognition, and preservation.

Staff engagement with community groups and organizations:

• Art BC - Kamloops Watermedia Artists; • BC Interior Community Foundation; • BC Living Arts; • Boogie the Bridge Society; • Chamber Musician of Kamloops Society - Choirs of Kamloops (Choral Rhapsody); - Federation of Canadian Artists Thompson, Nicola and Shuswap Chapter; • Kamloops Arts and Craft; • Kamloops Art Gallery; • Kamloops Courthouse Gallery; • Kamloops Film Festival; • Literacy in Kamloops (LinK) and Kamloops Early Language Initiative (KELLI); • North Shore Business Improvement Association; • Project X; • Sagebrush Theatre Management Committee; • Theatre BC; and • Western Canada Theatre.

Cultural events the City provides support to:

• Film Festival (March); • Boogie the Bridge (April); • Teddy Bear Picnic (June), Prince Charles Park; • Downtown Experience - Live at Lunch, Spring Festival, Santa Parade/Light up the Night; • Canada Day (July) - Riverside Park - Folk Fest/Art in the Park; • Mainstage Provincial Theatre Festival (July), Sagebrush and Old Courthouse; • XFest (July and August), Prince Charles Park; • Ribfest (August), Riverside Park; • Overlanders Day (August), McDonald Park; • Culture Days (September), throughout the city; • Luminocity (October) KAG, Riverside Park; • Writer's Fair (November), Old Courthouse; and • Homes for the Holidays (November), Old Courthouse.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 72 February 27,108 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

• To continue work on the performing arts centre feasibility study and further public engagement moving forward. • To initiate a formal review and update of the Cultural Strategic Plan. • To initiate a formal review and update of the Public Art Policy. • To evaluate and implement the use of social media to promote cultural activities, initiatives, and public engagement in these activities. • To support and contribute in showcasing the breadth of culture to delegates attending the 2015 National Communities in Bloom conference. • To continue with capital improvements to the Old Courthouse, specifically the washrooms in the basement, an additional studio in the basement, and updating the sprinkler system.

Did you know?

The Kamloops Children's Art Festival is a fun-filled, creative day of artistic, musical, and theatrical activities for local children ages 2 to 12. The entire day is free for children and their parents and is organized by the Kamloops Arts Council.

Did you know?

CFJC-TV Boogie the Bridge contributes funds to the Boogie the Bridge Cultural Fund that is held in trust with the BC Interior Community Foundation. Since 2007, the fund has awarded over $37,000 to support over 200 Kamloops youth in dance, music, and art programs and workshops. The 2014 event raised $9,700, which was put towards the endowment fund.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 73 February 27,109 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Social and Community Development

To encourage and assist in the development of social action strategies that strengthen and enhance the well-being of our community. Did you know?

The newly opened John Tod Centre brings together the Boys and Girls Club of Kamloops and the Kamloops Community YMCA-YWCA in a new community hub at 150 Wood Street, the site of the former John Tod Elementary School. The centre includes a range of programs for youth, a fitness centre, licensed child care, a toy lending library, and plenty of other programs and services. Come for a visit!

Did you know?

In 2014, following the release of the Agriculture Area Plan in 2013, the City began work on a Food and Urban Agriculture Plan. An advisory committee was established; meetings and forums were held with key stakeholder groups; and a series of public input sessions, including open houses and meetings with community associations, were held in early 2015. Look for the release of the plan in summer 2015.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 74 February 27,110 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Carmin Mazzotta - Social and Community Development Supervisor

The Social and Community Development Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for the actions and priorities of the Kamloops Social Plan: housing and homelessness; safe places, alternative transportation and environmental health; children and families; youth issues; Aboriginal community; building social agencies and community capacity; food security; children and families; and health and addictions. This portfolio involves participation in a variety of social and community committees and initiatives, partnership building throughout the City, social planning and municipal policy development, administration of grants and service agreements to non-profit and community-based organizations, and providing support to a range of community-based projects.

Did you know?

In 2014, the City signed a pair of five-year agreements with the federal government (Employment and Social Development Canada), worth $2.47 million, to continue acting as local administrator of the federal Homelessness Partnering Strategy funds.

Did you know?

In March 2014, the City, in partnership with HomeFree, brought together over 125 community members and experts from across Canada in a forum focused on ending homelessness through the Housing First approach, which has seen proven results everywhere it has been implemented.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 75 February 27,111 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

Social Planning Grants

In 2014, $72,000* in Social Planning Grants were recommended by the City's Social Planning Council, approved by City Council, and allocated to non-profit or volunteer agencies in the community. Each year, $10,000 of the $70,000 is earmarked for seniors' initiatives. This year, Social Planning Grants helped fund leading community programs, such as the Kamloops Food Bank's FoodShare program, the Homelessness Action Plan, a Seniors Symposium, and the P.I.T. Stop community meals program.

2012 2013 2014 Total Requested $226,303 $149,753 $128,273 Total Applicants 25 24 23

*Normally, $70,000 is available; however, a 2013 grant recipient returned funds, so an additional $2,000 was added to the 2014 allocation.

Social Planning Council and Advisory Committees

Social Planning Council and the four advisory committees that report to the group all play a key role in advising Council of emerging issues in the community related to the priority areas of the Kamloops Social Plan. This year's key highlights and recommendations to Council included:

• Recommending an allocation of $112,500 from the Affordable Housing Reserve Fund to ONCORE Central Services to be used to purchase 20 affordable housing units for seniors in the Mayfair at Riverbend; • Encouraging a review of the City Centre Tax Revitalization Bylaw following a lengthy discussion with the team behind the new housing development at 429 St. Paul Street, which includes a mix of affordable home ownership and market units; • Recommending Council authorize letters to be sent to the provincial and federal governments regarding the need to simplify the Registered Disability Savings Plan application process for persons with disabilities; • Recommending funds collected from the spare change meter program be awarded to the New Life Mission's community meal program for a three-year period (2014-2016); • Awarding over $8,000 in Neighbourhood Matching Funds to community associations for various community-led initiatives and projects; • Supporting a Liquor Licence permit application for a new taproom and craft brewery in the downtown core; • Highlighting for Council and local media the social considerations for and against relocating the casino to the former RONA location on Versatile Drive; • Supporting the Youth, Children, and Families Advisory Committee to form a working group to conduct a needs assessment of youth programs and services in the community; • Recommending $9,000 be drawn from the Affordable Housing Reserve Fund to complete preliminary soil testing on three affordable housing sites in the community; • Recommending that $5,000 be provided to the United Way for a feasibility study to determine if the building at 207 Victoria Street West could be redeveloped into a centre for community collaboration; • Supporting the development of a new, three-year Affordable Recreation for Community Health (ARCH) pass for persons with disabilities (PWD) as a pilot program; and

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 76 February 27,112 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

• Reviewing the applications for the 2015 Social Planning Grants and making recommendations for Council's approval in January 2015.

Youth, Children, and Families Advisory Committee

• Discussion and feedback on the EWay Kamloops online support service resource hub, as well as A Way Home: A Plan to End Youth Homelessness in Kamloops; and • Development of a working group to conduct a youth needs assessment in Kamloops.

Did you know?

In June 2014, the City and several community partners wrapped up work on A Way Home: A Plan to End Youth Homelessness in Kamloops. This work was tied to a five-year national initiative focused on ending youth homelessness in which Kamloops and Kingston, ON, were selected as pilot communities. The A Way Home plan has been shared across the country and is now being implemented by a steering committee of local service providers, with a funded coordinator position to be established in 2015.

Seniors Advisory Committee

• Partnering with ONCORE Central Services to host the first annual Seniors' Symposium; • Development of a workshop and quick guide for adults supporting their aging loved ones; and • Providing oversight to a group of TRU Nursing students conducting research into the development of a foundation fund for seniors.

Diversity Advisory Committee

• Receiving presentations on the Welcoming Communities project, the Day of Secwentwecw, the Safe Harbour program, Compassionate Kamloops, and the Kamloops Global Awareness Network; and • Recommending development of a diversity section within the City of Kamloops website.

Mayor's Advisory Committee for Persons with Disabilities

• Recommending that City staff investigate the corner of 3rd Avenue and Nicola Street to see if improvements can be made for the pick-up and drop-off of passengers with disabilities; • Resolving a taxi service issue experienced by a visitor to Kamloops who has visual impairments; • Advocating that the Registered Disability Savings Plan application process be simplified and streamlined for potential applicants; and • Requesting a reconfiguration of parking stalls on the corner of 3rd Avenue and Nicola Street to improve ease of access to the building for handyDART users and persons with disabilities.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 77 February 27,113 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

John Tod Redevelopment

In 2012, the City secured the former John Tod Elementary School for future community use. In 2014, the dream of a new centre for community on the north shore came to life, with the Boys and Girls Club (BGC) of Kamloops and Kamloops Community YMCA/YWCA (YMCA/YWCA) moving in to offer a range of social and recreational programs and services in the redeveloped space.

The BGC and YMCA/YWCA are nation-wide organizations recognized as having a positive impact on the lives of those who access their respective programs, services, and facilities. This unique partnership of two well-known and well-respected organizations in the new John Tod Centre will create opportunities for children, youth, families, and seniors in the surrounding neighbourhood and throughout the community.

The $2,665,300 budget for John Tod Centre drew from a combination of funding sources, including the City, the federal government, the BGC, and the YMCA/YWCA. TRUE Consulting was involved in initial and some later planning, and Owen & Hunter Architects provided the professional consulting and architectural services for the redevelopment. Acres Enterprises Ltd. carried out the redevelopment itself, and BA Dawson Blacktop Ltd. completed the new parking area for the site.

To make the entire redevelopment possible, the City came together as a Task Force with the BGC, the YMCA/YWCA, the North Shore Business Improvement Association, the North Shore Central Community Association, and the expertise and support of the United Way. The John Tod Centre Task Force set a fundraising goal of $300,000 in cash or in-kind donations to be raised through a Capital Campaign. By the time of the grand opening for the new Centre, the Task Force had surpassed this goal, with over $351,000 raised.

John Tod Centre Capital Campaign - Financial Contributors*:

Stollery Charitable Foundation $100,000 Ron and Rae Fawcett $50,000 CN Rail $50,000 KGHM Ajax Mine $25,000 Interior Savings Credit Union $21,890 BA Dawson Blacktop Ltd. $15,000 Bruce and Barbara Dawson $15,000 Robert L. Conconi Foundation $15,000

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 78 February 27,114 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Acres Enterprises Ltd. (in-kind) $15,000 United Way Thompson Nicola Cariboo $10,000 Valley First Credit Union $10,000 New Gold $10,000 Elks Lodge $5,000 Rotary Daybreak $5,000 Kiwanis Club of Kamloops $1,174 Arrow Transport $1,000 North Shore Esso $500 Butler RV $100

*Please note: A number of other organizations and service clubs not listed here donated countless volunteer hours to the campaign, to Days of Caring for the two courtyards, and to the move-in for both organizations into the new centre. The help of these organizations is greatly appreciated.

Food and Urban Agriculture Plan: Harvesting Our Potential

Following completion of the overarching Sustainable Kamloops Plan in 2010 and the Agriculture Area Plan in 2013, the City began work on the Food and Urban Agriculture Plan: Harvesting Our Potential in 2014. An advisory committee was formed and included members from the Kamloops Food Policy Council, Interior Health, Thompson Rivers University, the Thompson Shuswap Master Gardeners, Interior Community Services, School District No. 73, the Food Bank, farmers' markets, and other relevant organizations and sectors.

A stakeholder forum was held in June and was attended by over 110 people from a range of sectors, including food retail, business, restaurants, land development, non-profit, institutional services, sustainability groups, local food producers, and farmers. A summary report was released in September and is available on the City's Food Security webpage at www.kamloops.ca/socialdevelopment/foodsecurity.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 79 February 27,115 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Some of the key issues and ideas to be explored in the Food and Urban Agriculture Plan include:

• Backyard hens; • Edible landscaping; • Backyard sharing program; • Gleaning of fruit trees; • Year-round farmers' market; • Community food centre; • Virtual food hub; • Curb-side compost pick-up; and • Urban agriculture on vacant lots and brownfield sites.

The public engagement phase kicked off in January 2015. Open houses at Northills and Aberdeen Malls, meetings with community associations, and an online survey on the City’s website were utilized by City staff and the advisory committee to gather input from the public. Look for the release of the Food and Urban Agriculture Plan: Harvesting Our Potential in the summer of 2015. For more information on the planning process and the work done to date, visit www.kamloops.ca/socialdevelopment/foodsecurity.

Youth Homelessness

A Way Home: A Plan to End Youth Homelessness in Kamloops was released at a launch event on June 20, 2014, and was attended by over 120 people, including the Mayor, MLA Todd Stone, and several City Councillors.

This youth homelessness plan emerged following nearly two years of research and consultations, and was developed through a partnership between the City, HomeFree, United Way, the Kamloops Homelessness Action Plan, the Kamloops Aboriginal Friendship Society, Interior Community Services, and a group of concerned youth who named themselves Youth Against Youth Homelessness.

Following the launch event, a community committee consisting of representatives from local non-profit organizations, the Ministry of Children and Family Development, and the City renamed themselves A Way Home and decided to make it their mandate to focus their efforts on implementation of the recommendations within the plan. In 2015, the committee will hire a coordinator to translate the recommendations within the plan, including a youth homeless count, into action.

Full Report: www.kamloops.ca/socialdevelopment/pdfs/14-06-AWayHome-Report.pdf Executive Summary: www.kamloops.ca/socialdevelopment/pdfs/14-06-AWayHome- Summary.pdf.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 80 February 27,116 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Homelessness Partnering Strategy

The City is the local administrator of federal Homelessness Partnering Strategy (HPS) funds in the community. The City receives approximately $494,000 in HPS funding per year through a pair of agreements with the federal government (Employment and Social Development Canada). The City's Project Manager - Housing and Homelessness administers these funds to non-profit organizations for a range of projects focused on preventing, reducing, and ending homelessness in our community.

The position also provides administrative and technical support to HomeFree, a community-based structure comprised of an overarching Council and five working committees, all united with the common goal of ending homelessness and ensuring everyone in Kamloops has housing that is safe, adequate, and appropriate for them.

For more information on HomeFree, please visit www.kamloops.ca/socialdevelopment/homefree.

Community Associations

Community associations play a key role in bringing local residents together in their neighbourhoods, whether to discuss safety or other relevant local issues, to develop projects that engage area residents, or to host block parties or other neighbourhood events. The City's Community Development Coordinator is responsible for connecting with community associations and supporting capacity building at the neighbourhood level.

Four new community associations emerged in 2014:

• Batchelor Heights Community Association; • Downtown/West End Residents' Society; • Heffley Creek Community Recreation Association; and • Aberdeen Neighbourhood Association (this community association was a fresh start in a neighbourhood where another association had previously existed).

Five Neighbourhood Matching Fund grants were provided to community associations:

• Westsyde Community Development Society - Winter Carnival - $500 - Free day of swimming and activities for families at the Westsyde Centennial Pool; - Mural Project - $1,700 - Painted murals on three sides of the completed men's and women's change rooms and washrooms at the Westsyde Spray Park; - Snow blower - $2,500 - For maintenance of ice rink at Ralph Clearwaters Sports Complex; • Sahali Community Association - Halloween Block Party - $1,000 - Family-friendly event complete with road closure; and • Heffley Creek Community Recreation Association - Hall Maintenance - $2,400 - Building upgrades and maintenance work on the Heffley Creek Hall.

In November, the City hosted the 2014 Community Association Forum, catering to 55 community association board members, the largest attendance yet. City staff attended over 20 community association meetings in 2014.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 81 February 27,117 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Accessible Recreation

The City offers adapted versions of various programs, including floor hockey, swim lessons, yoga, skating, ice hockey, and Spin to Win (inclusive spin bike class with the addition of a hand cycle, courtesy of Kamloops Adapted Sports Association). Participation numbers continue to grow in all programs, and the winter sessions of the swim program were close to capacity for the first time. Feedback on the accessible recreation initiative has been overwhelmingly supportive, with many families commenting on the positive difference that participation in these programs has had in their children.

Other accessible recreation programs, initiatives, and groups that the City has been involved with:

• Hockey for Kids with Special Needs - City staff organized the Super League Hockey Tournament, which included teams from , Kelowna and Kamloops and includes both a fundraiser and a banquet. It was the first time the tournament was held in Kamloops. • Accessible Kamloops webpage - This newly developed webpage on the City website includes a photo series of City facilities, which was developed for residents with autism to mentally prepare for a visit. • Ready, Set, Coach workshop - This workshop was delivered in partnership with Autism Community Training, and it was the first time this workshop had been held in the BC Interior. • Kamloops Adapted Sports Association - This is a continued partnership with the City. The City has also assumed administrative duties for . • Quarterly newsletter - Distributed by 15 different organizations, the newsletter highlights adapted programs, ARCH, and local agencies that provide quality adapted recreation programming. The newsletter has been credited with raising awareness of the options available for persons with disabilities.

Affordable Recreation for Community Health (ARCH)

Five new organizations partnered with the City to provide ARCH services: Dengarry Professional Services, Kamloops Methadone Clinic, Thompson Community Services, My Place - Homelessness Action Plan, and the Kamloops Sexual Assault Counselling Centre. In September, Council approved a new, three-year ARCH pass for users with the person with disabilities designation.

Presentations were offered at various agencies and community events, including the CLBC Transition Fair and the Seniors Symposium. The annual ARCH meeting was held with all agencies providing services to ARCH clients in attendance.

See It! Try It! Do It!

This program was developed in partnership with School District No. 73, Volunteer Kamloops, Interior Health, and Save On-Foods. 14 sessions were held. The popularity of the program has prompted School District No. 73 to bring the program within its organization in order to maximize the School District's resources. The City remains a committed partner to the program.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 82 February 27,118 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Community Engagement

The Social and Community Development portfolio fosters continual community engagement and participates on a number of Council and community committees and tables. The list below includes only those where City staff within the portfolio attend regularly:

• Food and Urban Agriculture Plan Advisory Committee; • Coordinated Enforcement Task Force; • Social Planning Council - Diversity Advisory Committee; - Mayor's Advisory Committee for Persons with Disabilities; - Seniors Advisory Committee; - Youth, Children and Families Advisory Committee; • HomeFree Collective - HomeFree Council (oversight, guidance, and direction to the broader structure); - Governance Committee (recommendations on HPS funding); - Policy Committee (focuses on policy development and issues); - Projects Committee (oversees project implementation and operations); - Housing Committee (focuses on the retention of existing and creation of new housing stock); - Lived Experience Committee (advisory body of persons with lived experience of homelessness); • HomeFree Partner Committees - Changing the Face of Poverty; - Kamloops Off-Reserve Advisory Council; - A Way Home (youth homelessness); - Kamloops Integrated Community Collaboration (KICC); - Local Action Team (IH and the Ministry of Children and Family Development); • Kamloops Food Policy Council; • John Tod Centre Task Force; • No Straight Lines (community theatre project); • Boogie the Bridge; • Literacy in Kamloops (LinK); • Make Children First Steering Committee; and • Kamloops Adapted Sports Association.

Community Events

The Social and Community Development portfolio also aims to build capacity, consult with community, and increase awareness of certain programs and key social issues through larger community events and activities. In 2014, these included:

• Responsible Gambling Awareness Week - January 20-26; • Many in Motion 2014 - February 24-March 24; • Housing First Forum - March 28; • Super League Hockey Tournament - March 29; • Youth Homelessness Plan Launch Event - June 20; • Urban Agriculture and Food Systems Stakeholder Forum - June 25; • World Suicide Prevention Day - September 10; • Food and Urban Agriculture Plan Mobile Tour and Showcase - October 1; • Homelessness Action Week 2014 - October 13-17; • Housing First Training and Technical Assistance - November 18-19; • Community Association Forum - November 20; • Seniors Christmas Lights Tour - December 11; and • John Tod Centre Grand Opening - December 15. T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 83 February 27,119 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

2015 will see continued efforts to further capacity building and growth in the non-profit sector, expanded engagement in neighbourhoods and across the community, and policy development to achieve objectives within the Kamloops Social Plan:

• Food and Urban Agriculture Plan: Harvesting Our Potential - The public engagement phase for the plan will take place in January and February 2015. Open houses, meetings with community associations and other groups, and an online survey will be used to gather public input. Once the plan is drafted, it will be shared with the public before being brought back for Council's consideration. Look for the release of Food and Urban Agriculture Plan: Harvesting Our Potential in the summer of 2015. • Community Gardens - New community gardens in West Highlands Park and Riverside Park will see a 40% increase in the number of garden plots across Kamloops. The City's community gardens are administered by Interior Community Services. • Youth Homelessness - A coordinator position will be created to drive implementation of the A Way Home plan to end youth homelessness in Kamloops and will be housed within one of the youth-serving non-profit agencies in the community. A youth homeless count will take place as well. • Homelessness Partnering Strategy - Non-profit organizations will roll out a series of innovative and new projects to end homelessness on April 1, following the establishment of new funding agreements with the City. They will be funded for up to two years through federal dollars administered and managed by the City. • Sustainability - The 2010 Sustainable Kamloops Plan is built on a three-pillar approach -economic, environmental, and social. In 2015, the crossover between the "social" foundation within the Sustainable Kamloops Plan and the priorities of the Kamloops Social Plan will be explored in new and innovative ways. • Community Associations - The City's work with local residents at the neighbourhood level is a vital component of how we engage community. The Social and Community Development portfolio will continue to explore ways to enhance how we communicate, work with and support community associations and local neighbourhoods. • Social Planning Council - A strategic planning session for the Social Planning Council and the four Advisory Committees under it will be conducted in spring 2015. The goal will be to review the current structure, including communication and information sharing processes both internally and externally with the community, and explore opportunities and areas for improvement.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 84 February 27,120 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Health and Sport Development

Providing programs and services that enhance the health and wellness of Kamloops citizens and increase leisure and educational opportunities.

Did you know?

Approximately 43% of Vascular Improvement Program (VIP) (cardiac rehabilitation) participants continue their exercise with the And the Beat Goes On, graduate program. The graduate program was developed for individuals who complete the exercise component of VIP and aims to engage participants in long-term activity. In 2014, And the Beat Goes On and VIP saw over 6,618 participant visits.

Did you know?

The City of Kamloops is the only community outside of the Lower Mainland that sits on the Municipal Physical Literacy Cooperative. This provincial initiative endeavours to develop criteria for recognition as a physically literate community.

Did you know?

The City partnered with community organizations to develop a Seniors' Quick Guide, which is a comprehensive resource outlining programs and services in Kamloops for seniors. The Quick Guide focuses on safety, health, well-being support, food and dietary needs, housing and transportation, and financial and legal matters.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 85 February 27,121 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Linda Stride - Recreation, Health and Wellness Supervisor

The Recreation, Health and Wellness Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for managing the development and implementation of comprehensive health and wellness, sport, and recreation strategies, programs, and services in Kamloops. The position represents the City's interests in various partnerships, such as Interior Health, School District No. 73, PacificSport, and the Kamloops Sports Council.

Four full-time staff report to the Recreation, Health and Wellness Supervisor:

• Exercise Specialist; • Healthy Living and Wellness Coordinator; • Active Living Coordinator; and • Sport Development Coordinator.

Also reporting to the Recreation, Health and Wellness Supervisor are:

• 20 part-time term employees in the Wellness Centre at TCC; and • Approximately 150 part-time term employees, contract staff, and volunteers for recreation, health, and wellness programs.

Building a healthy community requires committed partnerships and collaboration. The Recreation, Health and Wellness Supervisor has established strong partnerships with provincial and local recreation, sport, health, and wellness organizations in the comprehensive development and delivery of programs and services. The Recreation, Health and Wellness Supervisor manages service agreements and contracts with Interior Health, PacificSport, and the Kamloops Sports Council. This portfolio provides overall management and operation of the fitness centres at TCC and Westsyde Community Centre.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 86 February 27,122 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Clinical Exercise Programs and Services

Clinical Exercise programs and services are coordinated for specialized populations in the community. The Clinical Exercise Specialist works closely with health agencies in the community and is the primary liaison with Interior Health for the Strategic Health Alliance (SHA).

SHA is a formal partnership between the City and Interior Health that was established in 2007. This unique partnership is one of only three of its kind in Canada. Since the partnership began, the City has had a funded contract with Interior Health to assist with rehabilitative exercise programming and to build capacity through facility use and program development. Currently, all exercise programs are held at TCC. In 2014, SHA programs experienced over 6,618 visits.

2014 Highlights Participant Testimonial

Vascular Improvement Program "I participated in the Vascular

Improvement Program (VIP) and The Vascular Improvement Program (VIP) is a the On Track Program. Programs multidisciplinary program of cardiovascular risk are well designed and effective. The management. The supervised clinical and support made all the difference and exercise based program includes group aerobic I have not just maintained but activity, strength training, and education increased my activity level and sessions. In 2014, the VIP and the Beat Goes enjoy the feeling of well-being that On had over 3,200 participant visits. it brings."

Lung Health

The Lung Health program is a multidisciplinary program that includes exercise and education sessions focusing on aerobic conditioning, upper and lower limb strength training, energy conservation, and breathing techniques. In 2014, Lung Health and Breathe On programs had over 2,300 participant visits.

On Track

On Track is a primary prevention program for participants without cardiovascular disease. The supervised exercise program aims at reducing cardiovascular risk and improving mental health through lifestyle change and cognitive behavioural therapy principles. In 2014, On Track saw over 400 participant visits.

Sweet Moves

Sweet Moves is designed for those patients with pre-diabetes or newly diagnosed type 2 diabetes who are managing with lifestyle. Each session includes diabetes education and information regarding the benefits of exercise, goal setting, exercise safety, and community resources. Participants and their support partners participate in progressive exercise every session.

Did you know?

The Provincial and National Junior Champions, the Corrine Brown Rink from the Kamloops Curling Club, started their curling careers at the Jam Can Bonspiel? In 2014, the bonspiel introduced over 200 children aged 6-12 to the Olympic sport of curling.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 87 February 27,123 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Sensational Survivors

In 2012, the BC Cancer Agency reports that, in BC, over 3,100 women were diagnosed with breast cancer and over Participant Testimonial 8,000 women were diagnosed with other forms of cancer. As identified by Interior Health and the Cancer Clinic in "Because of Sensational Kamloops, there is a need for cancer-specific exercise Survivors, I feel like a programs. Research has shown that exercise is not only part of a very special safe and possible during cancer treatment, it can improve group of brave women. I your quality of life and how well you function physically. A have been given the referral-based program for women with a diagnosis of confidence to face the cancer, Sensational Survivors focuses on providing world and the strength to participants with safe exercise options during all stages of live my life again." treatment and recovery. In 2014, Sensational Survivors saw over 400 participants.

In June 2014, the Sensational Survivors Program became a recognized contributor to the American College of Sports Medicine Cancer Interest Group, which includes being added to the list of service providers recognized by the American Cancer Society.

Keep On Moving

Keep On Moving (KOM), a multi-faceted approach to providing safer group exercise options, was developed in Kamloops by the City and Interior Health. Many communities across BC are interested in developing a similar approach to community health. Since launching KOM in 2012, the City has offered approximately 100 designated KOM fitness classes.

Strategic Health Alliance Open House

"If there was one prescription that could prevent and treat dozens of diseases, such as diabetes, hypertension and obesity? Would you prescribe it to your patients? Certainly." states Dr. Bob Sallis, Founding Chair of the Exercise is Medicine Initiative. Over the next four years, Interior Health expects to see a 17.5% to 26.8% growth in population in those aged 65-85. As our population ages, the prevalence of chronic diseases will increase.

The SHA open house focused on increasing awareness of the SHA partnership and programs. As our population ages, there will be increased demand on our health care system. It is critical that our health care professionals are familiar with our partnership programs as the vast majority of our programs are physician-referred. Over 100 medical professionals, including physicians, registered nurses, physiotherapists, and chiropractors, attended the SHA open house in the fall.

Did you know?

Over 400 seniors were engaged in activities that contributed to their physical, social, and mental well-being at the Seniors Picnic held at Riverside Park.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 88 February 27,124 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Community Health and Fitness

Coordination of health and wellness programs and services are provided for citizens of all ages and abilities in the community. The Healthy Living and Wellness Coordinator position works closely with community and health and wellness organizations and often acts in a consultative capacity.

Approximately 2,171 participants attended health and fitness programs in 2014.

2014 Highlights

National Health and Fitness Day

The City is one of more than 155 communities across Canada who celebrate National Health and Fitness Day, a day aimed at improving the health of all Canadians by facilitating their participation in healthy physical activity. In 2014, the City partnered with instructors from community-based fitness organizations to provide a free fitness class, which was held at TCC.

February Heart Month

Today, heart disease and stroke take one life every seven minutes, and 90% of Canadians have at least one risk factor. The City partnered with the Kidney Foundation, the Heart and Stroke Foundation, and Nature's Fare to celebrate February Heart Month; a national, community-based campaign that supports life-saving research and raises awareness of heart disease and stroke. To promote February Heart Month, the City included incentives for fitness and spin classes, offered a happy hearts pro-d day swim, and organized a Healthy Heart Fair at TCC.

Westsyde Community Health and Wellness

When School District No. 73 decided to close Westsyde Elementary School, the City saw an opportunity to utilize the school as part of a community development initiative. Working collaboratively with the Westsyde Community Development Society, the City opened the Westsyde Neighbourhood Centre, a new space for Westsyde residents to foster community well-being. The Neighbourhood Centre is a multi-use facility that includes a gymnasium, loft, yoga studio, and meeting rooms. All of the City's Westsyde fitness classes were relocated to the Neighbourhood Centre in the fall.

With the relocation of the fitness programs to the Westsyde Neighbourhood Centre, an opportunity presented itself to revitalize the fitness area at the Westsyde Pool and Community Centre. In September, we opened the new fitness area, which includes a designated cardio room and a designated strength room. The reorganization of the fitness space provides additional opportunities for Westsyde residents to fulfill healthy living pursuits. In 2014 we offered 42 fitness classes with a total of 448 participants in Westsyde.

Did you know?

In fall 2014, the City launched a pilot project that increased the accessibility of public skate programs. Citizens in wheelchairs were able to be on the ice, enjoying skating with family and friends.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 89 February 27,125 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Active Living Programs and Services

Coordination of recreation programs that contribute to an active community and social engagement for our citizens. The Active Living Coordinator works closely with School District No. 73, the United Way, ONCORE Central Services, and other community agencies in the development and delivery of community recreation programs and services.

Approximately 1,746 participants attended active living programs in 2014.

2014 Highlights

Supporting Your Aging Loved One Quick Guide

The "Sandwich Generation", a new trend that has emerged where we are seeing middle-aged people supporting an aging parent while raising their own children. The City and other community organizations recognized the need to develop resources for adults supporting their aging parents. The Seniors' Quick Guide is a comprehensive resource outlining programs and services in Kamloops for seniors. The Quick Guide focuses on safety, health, well-being support, food and dietary needs, housing and transportation, and financial and legal matters.

Seniors Picnic

With the population in Kamloops rapidly aging, it has become increasingly important that seniors are supported to age actively, enjoy good health, and remain independent and involved in their communities. The Seniors Picnic is just one example of how our community provides opportunities for our aging citizens to improve their quality of life by staying active and engaged. This year, over 400 seniors enjoyed a variety of arts and crafts and participated in physical activities such as Zumba Gold, Osteofit, Tai Chi, crochet, lawn darts and lawn bowling, and tennis.

Seniors Christmas Light Tour

This year marked the 40th anniversary of the Seniors Christmas Light Tour. In 1974 the event started with one bus and a small gathering. Forty years later, we have 28 buses, 500+ participants and 75+ volunteers. The celebration is an opportunity for seniors, particularly those who are isolated, to engage socially and physically while enjoying the holiday festivities.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 90 February 27,126 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Sport Development Programs

Coordination of sport development programs and activities for citizens of all ages and abilities in the community. The Sport Development Coordinator works closely with provincial and local sport and recreation organizations in the development and delivery of sport programs, physical literacy initiatives, and sport club development.

Over 1,338 participants attended sport development programs in 2014.

2014 Highlights

Physical Literacy in Kamloops

With child obesity and dropping out of sports on the rise, it is becoming increasingly important to develop physical literacy in the early years. Individuals who are physically literate move with competence and confidence in a wide variety of physical activities in multiple environments that benefit the healthy development of the whole person. These skills enable individuals to make healthy, active choices throughout their life.

The City has established itself provincially as a leader in becoming a physically literate community. Currently, Kamloops is the only municipality outside of the Lower Mainland and Fraser Valley that sits on the Municipal Physical Literacy Cooperative (MPLC). The MPLC is a provincial initiative that endeavours to develop criteria for recognizing physical literacy programs in various sectors throughout the province. Our representative on the MPLC provides insight and recommendations for this initiative.

In 2014, we received a $25,000 RBC Learn to Play Grant. The grant provides us with an opportunity to increase awareness and educate multi-sector leaders about the importance of physical literacy in our schools and community. In February 2015, Kamloops will host the Health and Physical Literacy Summit. This is the first time it has been held in Western Canada.

To start our journey in becoming a physically literate community, we piloted physical literacy report cards in our Tots Soccer programs. Over 580 participants received the report card, which identified the child's ability as either "learning" or "being competent" in certain skills, such as balancing on one foot, running back and forth, kicking a ball, jumping, and hopping. The report cards also served as a method to impart knowledge and increase awareness around physical literacy with parents.

Jam Can Curling Bonspiel

In partnership with the Kamloops Curling Club, the Jam Can Curling Bonspiel introduces and further exposes children to the Olympic sport of curling. While some school-aged children learn the fundamental skills of curling in their gymnasium through the Canadian Curling Association's Rocks and Rings program, the Jam Can Bonspiel is an opportunity for children to develop the necessary skills on the ice that may lead them to complete on the national and international stage. In 2014, we experienced an increase of 30% from last year, with over 200 children aged 6-13 years participating in the bonspiel.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 91 February 27,127 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Journey of Champions Olympic Celebration

Several Olympians call Kamloops home. In April, the City partnered with PacificSport Interior BC and the Kamloops Long Blades to welcome home our city's Olympic athletes and officials from their journey to the Sochi 2014 Winter Olympics. The Olympic celebration was a once-in-a-lifetime opportunity for our community, where over 150 people were able to meet Jessica Hewitt, an Olympic Silver Medalist; Elli Terwiel, Olympic Alpine Skier; and Jan Antons, Para-Olympic Sledge Hockey Equipment Manager.

RBC Sports Day in Canada

A national celebration of sport from grassroots to high-performance, RBC Sports Day in Canada is an opportunity to educate and increase awareness about the importance of sport and play in our schools and community. From playground to podium, sport and play lead to lifelong participation and wellness. On November 29, braving the near -20°C weather, children of all ages engaged in Nordic skiing and snowshoeing, soccer in the snow, ball hockey, wheelchair basketball, and Rock and Rings curling.

Community Engagement

• PacSport - A dynamic partnership that benefits both PacificSport and the City, and ultimately supports athlete development and sport performance in our community. • Kamloops Sports Council - While the City has a service agreement with the Kamloops Sports Council, its principal mandate is to provide support to local sport organizations and event administration. • School District No. 73 - Enhanced partnerships with a focus on program development and physical literacy for school aged children. • Interior Health - A partnership that is recognized provincially for preventative health programs and initiatives that not only support patient referrals, but also individuals seeking clinical exercise and strategies to improve their health. • Community Organizations (ONCORE Central Services, United Way, Make Children First etc.) - These partnerships reflect the breadth of our commitment to wellness and engagement for citizens of all ages and means.

2015 Initiatives

Fundamental Movement Skills Training for Sport Term Instructors

Our goal in 2015 is to train all of our sport instructors in NCCP - FMS, where instructors will learn to instruct, observe, and correct the fundament movement skills in each sport.

Keep On Moving Community Designation

In 2015, we expect to launch our Keep On Moving (KOM) designation with community organizations in Kamloops. This will be the first time an organization other than the City will offer KOM exercise programs at its facility.

Westsyde Community Health and Wellness

We will continue to collaborate with the Westsyde Community Development Society in developing vibrant and sustainable health and wellness programs and services for Westsyde residents. Improvements to the Westsyde Neighbourhood Centre and the Westsyde Pool and Community Centre will also continue.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 92 February 27,128 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital Program

The purpose of the Tournament Capital Program is to generate sport-hosting opportunities in Kamloops and to support the local sport associations with event coordination. The Tournament Capital program aims to develop relationships with local, provincial, and national sport organizations in an effort to bring their events to Kamloops.

Did you know?

• During the 2014 4 Nations Cup (Women's Hockey), TSN aired three round robin games and the Gold Medal game nationally from the interior Savings Centre. • After hosting Hockey Canada's 4 Nations Cup (women's hockey), there was a 5% increase in in female hockey registration in Kamloops. • Interior Savings Centre hosted a record-setting 5,908 spectators at the 4 Nations Cup Gold medal game, which saw Canada defeat USA 3-2 in a shoot-out. • The City of Kamloops' Tournament Capital brand was seen by 509,000 viewers who tuned in to watch the 2014 4 Nations Cup (Women's Hockey) on TSN during the week- long event.

Did you know?

The 2014 North American, Central American and Caribbean (NACAC) Under 23 Athletic Championships welcomed close to 350 athletes and officials from 26 countries.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 93 February 27,129 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Sean Smith - Tournament Capital Coordinator

The Tournament Capital Coordinator reports to the Recreation, Social Development, and Culture Manager and is responsible for the coordination of the Tournament Capital Program, including the development of bid submissions for sports events and training opportunities, providing support in planning and organizing events, coordinating tournament logistics, and overseeing the Tournament Capital Club Partnership Program (TCCPP). This position is the primary liaison with community stakeholders, including Tourism Kamloops, Tk'emlúps te Secwépemc, various levels of government, School District No. 73 (SD73), and local event- hosting committees, as well as working closely with local, provincial, and national sport organizations.

Event Hosting Bids Submitted in 2014

Event Status 2016 IIHF Women's World Hockey Championships  2018 International Federation Women's Softball X 2015 Slo Pitch Nationals  2014 Kamloops Minor Fastball Female Tournament  2014 Water Polo National Training Camp  2015 Nationals X 2014 Annual Dragon Boat Festival (ongoing)  2015 FIFA Women's World Cup Team Training Opportunity Pending

Community, Development, Engagement, and Partnerships

• Kamloops Sports Council; • SD73; • Tourism Kamloops; • Tk'emlúps te Secwépemc ; • Thompson Rivers University (TRU); • BC Games Society; • Participated in seven local organizing committees; and • Communicated with and supported 63 Local, 8 provincial, and six national sport organizations.

Did you know?

In 2014, the City invested in three new sport venues and opportunities: a cricket pitch in Rayleigh, sledge hockey at McArthur Island Olympic ice, and the Kamloops Longboard Park in West Highlands Park.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 94 February 27,130 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

2014 Kamloops International Bantam Ice Hockey Tournament - KIBIHT (January)

For the past 45 years, this event was held on the Easter long weekend; but, for 2014's event, KIBIHT organizers decided to mix things up. The tournament had been losing interest from teams and scouts, so organizers moved the event to the New Year's holiday. The event was a huge success and has already re-established itself throughout Bantam hockey as "the tournament to attend"!

2014 Tim Hortons Brier Curling (March)

The Tim Hortons Brier, the biggest draw of the Canadian Curling Association (CCA), returned to Kamloops in 2014. It was an honour for our community to be awarded the right to host this prestigious men's curling event, as the CCA typically chooses much larger centres to host. The CCA has always appreciated our community's support and wanted to return the favour by holding the event here. The week-long event was a success, and it even offered the biggest 50/50 jackpot in Kamloops' history!

2014 Junior All Native Basketball Tournament (March)

TCC was buzzing during Spring Break 2014, as close to 600 young basketball players (aged 13-15) competed in Kamloops at the Junior All Native Basketball Tournament. The event was co-hosted by the Kamloops Sports Council, involved close to 50 teams from all corners of the province, and brought approximately $400,000 to the community.

2014 BC Lions Training Camp (June)

The BC Lions returned to Kamloops for the team's fifth training camp in as many years, clearly showing its appreciation for the facilities provided at Hillside Stadium and TCC, as well as TRU's meals and accommodations. The annual Fanfest, a day of interaction with the players, is gaining in popularity each year, with fans from all over the area attending to have the chance to meet their favourite BC Lions' player or coach. In September 2014, the BC Lions announced that the team has extended its contract with the City through 2017. Welcome back BC Lions!

2014 National Junior Synchronized Swimming (June)

Canada's best synchronized swimmers were in Kamloops in June for a week of competition. 275 athletes and 100 coaches participated in this event, which attracted significant local attention, with fans filling the stands and 3,971 webcam views from across Canada.

2014 Legacy Performance Games (July)

The annual Legacy Performance Games (LPG), a spin-off that resulted from hosting the 2011 Western Canada Summer Games, continues to establish itself as an up-and-coming multi-sport event in BC. The LPG includes six disability sports and is seeing an increase in registration each year, with 250 athletes participating in 2014. The LPG is organized and delivered by the Kamloops Sports Council and is made possible by significant support from the Province of British Columbia and the City.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 95 February 27,131 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Kamloops Dragon Boat Festival - Friendly Match (August)

After a successful dragon boat component in the BC Seniors Games in 2013, the local dragon boat crew approached the City for support in initiating an annual Dragon Boat Festival. The City backed the efforts of the local organizing committee, and the inaugural event was held in August, in conjunction with Ribfest and Hot Nite in the City. With all three events, the thousands of visitors to Riverside Park were treated to a fun, family-oriented event all weekend long. Organizers are already working to make the 2015 event even more successful.

2014 NACAC (North American, Central American & Caribbean) Athletics (August)

In partnership with the Kamloops Track and Field Club and Athletics Canada, the City hosted the best Under 23 athletes in August, with more than 320 participants in attendance from 25 countries in the NACAC region. Kamloops' facilities and experienced hosts and officials all contributed to hosting this world-class track meet.

Tournament Capital Club Partnership Program (TCCPP)

The City, in partnership with TRU Athletics, was pleased to welcome Warner Rentals Ltd on board as the first "In-venue Naming Rights" sponsor. Mr. Ralph Warner, the owner of Warner Rentals, is keen to help enhance hosting and sporting opportunities for the Kamloops Sports Council and City of Kamloops to attract more - and larger - sporting events, such as the World Women's Hockey Championship, and he believes strongly in the Tournament Capital brand.

Warner Rentals Ltd has secured the naming rights for the next three years of: • Champ and Middle Courts at the TCC, and • Leisure Pool and Waterslide at the Canada Games Pool.

It is hoped this sponsorship will encourage other businesses to investigate sponsorship opportunities with the City of Kamloops.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 96 February 27,132 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Hockey Canada 2014 4 Nations Cup (November)

The 4 Nations Cup, a female hockey tournament involving the top four women's hockey teams in the world, could be considered Kamloops' most successful event of the year! The eight-game tournament, held entirely at ISC, was hosted in partnership with Hockey Canada, Kamloops Minor Hockey Association, and the City. Ticket sales exceeded all expectations, with over 1,500 full event passes sold. The gold medal game, featuring Canada vs. USA, was sold out, with 5,907 fans seeing Canada win the game in a shoot-out.

This event provided a valuable training experience as Kamloops prepares to host the Women's World Hockey Championships (WWHC) in April 2016, which was awarded to the City in September 2014. Ticket sales for the event have already begun, and many people have already expressed their intent to volunteer!

Did you know? Did you know?

The Tournament Capital program Tournament Capital sport participants supports more than 60 local sport and their families spent more than organizations throughout the year. $12.7 million in Kamloops in 2014.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 97 February 27,133 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Tournament Capital - Special Event Support

As well as the more than 100 annual local, regional, provincial, and national tournaments the City supports throughout the year, there are also those that fit into a very special category, Tournament Capital - Special Events.

The events listed below were supported during 2014 and, because of what they could offer the community, they received an additional level of support.

Factors considered when considering support:

• The event's long-running history and contribution to development of its sport (e.g., KIBIHT and the Crown of Curling); • The prestige of hosting the highest level of competition Kamloops may ever see (e.g., Tim Hortons Brier, BC Lions Training Camp, NACAC, and 4 Nations Cup); • Establishing a local, home-grown event that may become a major community annual event (e.g., Legacy Performance Games, Kamloops Marathon, Ribfest, Dragon Boat Festival); and • The event's ability to provide significant international marketing exposure for Kamloops and the Tournament Capital program (e.g., NACAC and 4 Nations Cup).

Economic No. of Spinoff Volunteers Marketing Event Budget City Funding In Kind Participants (including budget) Required Exposure

KIBIHT $90,000 $10,000 $0 550 $461,250 120 Int'l.

Tim Hortons Brier $2,400,000 $0 $125,000 120 $2,900,000 350 Nat'l. BC Lions Training Camp $300,000 $40,000 $20,000 120 $375,000 0 Prov. Legacy Performance Games $200,000 $80,000 $5,000 250 $300,000 100 Prov.

Kamloops Marathon $50,000 $10,000 $2,500 400 $105,000 125 Reg'l.

NACAC 2014 $750,000 $150,000 $10,000 320 $800,000 125 Int'l.

Ribfest 2014 $200,000 $0 $10,000 40,000 $1,000,000 60 Reg'l. Dragon Boat Festival $6,500 $5,000 $0 300 $87,300 30 Reg'l.

4 Nations Cup $350,000 $0 $75,000 120 $500,000 200 Int'l.

Crown of Curling $85,000 $5,000 $0 160 $171,400 75 Prov.

Total $4,231,500 $300,000 $247,500 42,410 $6,699,950 1,185

Upcoming Event Hosting Support 2015 (Special Bids)

• Kamloops International Bantam Ice Hockey Tournament $10,000 • 2015 Canadian Masters Cross Country Ski Championships $5,000 • BC Provincial Winter Games 2015 $23,000 • 4th Annual Kamloops Marathon (unconfirmed) $10,000 • Kamloops Annual Dragon Boat Festival $5,000 • Kamloops Curling Club Crown of Curling $5,000 • Provincial Winter Fair $5,000 • Legacy Performance Games $80,000

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 98 February 27,134 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

• Tournament Capital website redesign - to freshen up the appearance of the City's web presence and to make the site more mobile friendly. • Tournament Capital promotional material refresh - in conjunction with the website redesign to update our materials promoting Tournament Capital venues, including the Kamloops Longboard Park. • To submit a bid to host the 2016 Men's/Women's Provincial Softball Championships at the Tournament Capital Ranch. • To develop a stronger presence via social media to promote all Tournament Capital Program events and activities. • With the increase in the number of events the City is partnering with, event registration software programs will be investigated. • To officially launch the Special Event Planning Guide to event organizers in early 2015. The document will be available online to provide existing and new event organizers with a checklist of what is required to host successful events in the Tournament Capital. A well-run event is all about the details, and this guide will ensure no details are overlooked. • To work with the local longboard association in developing an annual longboard competition to attract longboard riders to Kamloops.

Did you know?

At the Canadian Sport Tourism Alliance annual conference, information on the Tournament Capital Program was presented to representatives from more than 40 municipalities from across Canada, and the program is considered by many to be the best sport tourism model in the country.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 99 February 27,135 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Museum

Collecting, preserving, and providing accessible historical information to the people of Kamloops, and collecting, maintaining, and displaying artifacts and archival documents from Kamloops and region for the enjoyment and education of the public, students, researchers, and tourists.

Did you know?

Kamloops Museum & Archives has a large natural history collection that includes models of ancient animal skulls.

Did you know?

Kamloops Museum & Archives engages over 10,000 visitors each year.

Did you know?

Kamloops Museum & Archives has a photo collection of well over 15,000 images and an extensive collection of art, including a sketch of Kamloops that dates back to 1849.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 100 February 27,136 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Staff Summary

Julia Cyr - Museum Supervisor

The Museum Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for the day-to-day operations of Kamloops Museum & Archives (KMA), including permanent and temporary exhibitions, educational programs, archives, and heritage issues. The Museum Supervisor liaises with a number of community and cultural partners and regional museum and heritage partners and supervises the Curator, Museum Educator, Archivist, and Museum Clerk.

KMA offers a variety of temporary and permanent exhibits, programs, and archival services to residents and visitors.

Our Mission

KMA is committed to a collaborative museological approach with the community. Visitors will be inspired to learn from our past in order to understand our unique identity and shape the future of our community by instilling a strong sense of place.

Our Vision

KMA is a cultural centre that is dedicated to preserving the past, interpreting the present, and informing the future in the Thompson-Nicola region.

Our Mandate

KMA provides accessibility to the collection and research and an engaging environment for the interpretation and exhibition of the natural and diverse cultural histories of the Thompson-Nicola region. KMA develops and preserves a permanent collection that is comprehensive yet focused on the history of the region.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 101 February 27,137 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

Community Engagement

• Kamloops Heritage Commission; • Kamloops Museum & Archives Museum Advisory Board; • Canadian Museum Association (CMA); • British Columbia Museum Association (BCMA); • Archives Association of British Columbia; • TNRD Historical Newspaper Digitization Project; • BC Arts Council Program Consultation Network; • Performing Arts Centre Consultation; • ABC Family Literacy Day; • Kamloops Arts Council's Culture Crawl; • Kamloops Regional Heritage Fair; • Communities in Bloom; • GranFondo and Family Day Festival; • The Seniors' Expo; • Spring Festival; • Pro D Day events; • International Children's Day; • Thompson Rivers University Alumni Association; • Delegation from Uji, Japan, Kamloops' Sister City; • Culture Days ; • Kamloops Art Gallery Luminocity; • Exhibit Openings: A Storied Land (May 15) and Into the Fray (September 18); and • Social media: Twitter followers - 877, Facebook reach - 593, Website reach - 31,584.

Programming

School Visits and Children and Adult Programs

In 2014, KMA had over 218 participants in school visits and 421 participants in children and adult programs, including programs like How to Manage Your Personal Archives; Time Travel on the Back of a Dinosaur, presented in partnership with the Kamloops Exploration Group, featuring Jean-Bernard Caron, an invertebrate paleontologist at the Royal Ontario Museum and the University of Toronto; and Early Childhood Educators workshops.

Lectures and Talks

KMA presents ongoing lectures on topics that range from the history of the life jacket and saving lives in Kamloops, to bunkers and stories of the munitions cable car that ran to Mission Flats, to trench art and art history. This year, KMA featured five lecture series, with a total of 64 participants.

Exhibits

Chinese Legacies: Building the Pacific Railway, January 10-April 30, 2014

Chinese Legacies tells the fascinating story of the Chinese labourers who helped build the Canadian Pacific Railway through the difficult mountain terrain between Port Moody and Craigellachie.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 102 February 27,138 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Journey Into the Interior: The Photography of Benjamin Baltzly, January 16-March 16, 2014

Journey Into the Interior highlights early Canadian landscape photography of the BC interior from the North Thompson River to Yellowhead Pass.

A Storied Land, May 15-August 30, 2014

A Storied Land celebrates and interprets the living and evolving cultural landscapes of the Interior Salish, with special emphasis on the Secwépemc.

Into the Fray, September 18-December 31, 2014

Into the Fray explores an extraordinary moment of monumental human sacrifice in the Great War through the eyes of the Kamloops community and the individuals who experienced the Great War first-hand.

Receptions

On May 9, 2014, KMA hosted an opening reception for the new in-house exhibit, A Storied Land, with 38 visitors in attendance. On September 18, 2014, 80 visitors participated in Into the Fray's curator's tour and opening reception.

Curatorial, Heritage, and Museum Tours

Growing numbers of Kamloops residents are showing an interest in program-themed tours, such as the Heritage Neighbourhoods Walking Tour and the Haunted Kamloops Tour, which took participants through mystifying and ghostly tales of Kamloops' past. This year, KMA welcomed over 481 participants in guided walking and museum tours.

From the Archives

With the closure of the Kamloops Daily News, all acquisitions were given to KMA, including artifacts, bound newspapers, photographs, and administration records. KMA's archival services range from reference service, image reproduction service, long-distance research, and the archives orientation program. This year, the Archives had more than 230 visitors.

Volunteers

Volunteers impact the community in a multitude of ways. They assist KMA by offering support to museum staff and visitors, sharing their expertise with the community, and reaching multigenerational audiences through education and engagement. KMA values its volunteers, who dedicated over 441 hours of service to the museum this year.

Celebrating Your Big Day!

KMA had nine birthday parties this year, with themes ranging from Egyptology to Victorian Tea Parties.

Media Coverage

Exhibitions

• CFJC Midday - June 10, 2014, interview by Susan Edgell with KMA Curator Dennis Oomen, http://www.youtube.com/watch?v=2bhLfT0O8-M; • CBC - May 15, 2014, Daybreak's Jennifer Chrumka interviews KMA Curator Dennis Oomen, http://www.cbc.ca/kamloops/mt/2014/05/15/a-storied-land/; T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 103 February 27,139 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

• Kamloops This Week - September 2, 2014, http://www.kamloopsthisweek.com/stories-war/; • The ArmChair Mayor - September 19, 2014, http://armchairmayor.ca/2014/09/19/night-at-the-museum-the-real-thing/; • CFJC - September 23, 2014, CFJC "Into the Fray"; and • CFJC - November 11, 2014, CFJC Special Presentation "We Stand On Guard."

Programs

• CBC - July 3, 2014, Daybreak Kamloops Provincial Heritage Fair Comes to Kamloops where students gathered for programs, http://www.cbc.ca/kamloops/mt/2014/07/03/provincial-heritage-fair-comes-to- kamloops/; • Kamloops This Week - August 5, 2014, KTW covering aquatics program supervisor for the City of Kamloops, Glen Cheetham presenting on the history of the life jacket, http://www.kamloopsthisweek.com/from-cork-to-polyethylene-a-brief-history-of- the-life-jacket/; • The Echo - September 25, 2014, http://echonewspapers.ca/; and • Kamloops This Week - October 14, 2014, Halloween Craft Time http://www.kamloopsthisweek.com/halloween-craft-time-kamloops-museum/.

2015 Initiatives

• To support and contribute to public engagement initiatives, including the Kamloops Family History Society's 2015 genealogical conference, as well as collaborations with artists and art institutions. • To continue capital improvements on the exterior and interior of the museum, including new permanent galleries, office space, storage rooms, and a film room. • To improve museum services through website design, social media access, and the development of a membership program.

Did you know?

Kamloops Museum & Archives was the first museum to display the Jade Saddle centennial project in 1967, drawing in over half of the city's population to the museum to view it.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 104 February 27,140 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Administration and Business Operations

Staff

Valerie Smith - Office Services Supervisor - Parks, Recreation, and Cultural Services

The Office Services Supervisor reports to the Parks, Recreation, and Cultural Services Director and is accountable for providing direct administrative assistance to the Director, the Parks and Civic Facilities Manager, and the Recreation, Social Development, and Cultural Manager. The Office Services Supervisor manages department functions and regulations through awareness of current operations and projects, which includes coordinating all department reports to Council and Senior Management; assessment of technical and public oriented work produced by subordinate staff; and ensuring corporate policies are implemented throughout the Department. The Office Services Supervisor is responsible for supervision of the Recreation Assistant positions located in the TCC Administration Office, ISC, and the Parks Operations office. Motivating staff is key, as the reliability of the work reception, facility booking, registration, and complaint management affects the level of service delivered to the public and directly affects the image of the Department and the City.

Wendy Snelling - Business Operations Supervisor

The Business Operations Supervisor reports to the Recreation, Social Development, and Culture Manager and is responsible for customer service, facility memberships and booking, revenue collection, cash-handling operations, administering the leasing of premises at TCC and ISC suites, and the food and beverage partnerships within our parks and ISC. TCC is home to a number of major lease partners, including Kamloops Gymnastics and Trampoline Centre, Sage Sports Institute, and TRU Athletics, all of which fall within this portfolio. In addition, the Business Operations Supervisor is the City liaison for a number of societies and non-profit organizations (e.g., McArthur Island Soccer Headquarters facility). The Business Operations Supervisor is responsible for the supervision of 21 Customer Relations Representatives, three Recreation Assistants, and the Software Coordinator. T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 105 February 27,141 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2014 Highlights

• The Parks, Recreation, and Cultural Services Department administered 34,618 rental bookings and offered 3,132 courses with 14,107 registrations. • Customer service is of paramount importance to the City, and we have introduced a number of initiatives to enhance that goal. One great example was the launch of the corporate logo wear initiative, which is a partnership with the City and a local supplier. Staff are now much more identifiable to our patrons and subsequently better able to assist and enhance our customer experience within programs and parks. • A number of contracts were successfully renegotiated, including the City-wide Pepsi Bottling Group contract. • A new concessionaire, Papa G's, took over at Riverside Park in April and the TCC Café in July. Papa G's is also responsible for subcontracting the mobile vendors in the park. This has enhanced the food choices and added value to the experience for patrons in our premier park. • A request for proposals has been posted on BC Bid for the food and beverage concession at TCC. The bid that best fits the evaluation criteria will be confirmed by the end of 2014, with operations commencing February 2015. • TCC is the City's flagship recreation facility and houses two gyms; the Field House, with three championship courts and a 200 m, six-lane indoor track; and the Canada Games Pool. This facility has developed into a major community and family hub, rather than just an elite athlete performance centre. An average day sees 1,500 transactions, with all ages served. • TCC was a perfect fit for the Harlem Globe Trotters family fun evening. • TCC hosted the first mixed martial arts caged fight event in February. With excellent planning, the evening went off without incident and was well received by those attending. • To enhance our food and beverage services at TCC for large events, we invited approved mobile vendors to pull up near the front foyer entrance, which was very successful. • Negotiations are underway with Team Aquatics Ltd. regarding a new three-year Facility Use Permit for the 312 sq. ft. retail space in the foyer area of TCC. This business partnership has enhanced the experience for our aquatic patrons, swim teams, and tournaments, proving to be a very positive addition to the TCC foyer. • New furniture was purchased for the lobby to improve the use and flow of space and enhance the look and customer comfort in the foyer. Additional tables and chairs for the upstairs corridor area will be arriving shortly to provide a quieter pace for students, seniors, or parents with young children to relax, read, work on assignments, or enjoy food and beverage.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 106 February 27,142 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

2015 Initiatives

• Expand the summer mobile vendor multi-park permit initiative. This has streamlined our business processes for the business owner and affords a greater opportunity for them to plan and cater for a number of events in a number of parks under one seasonal permit. • Staff have been directed to review Recreation Facilities Fees, Charges, and Regulations Bylaw No. 35-82. • Review revenue software options for the Department. This will be a new investment as the current system will become obsolete in 2017. Factors to be considered include budget, expectations, maintenance training, transition, and capacity to meet our customer needs. • Introduce a new innovative annual pass holder customer loyalty program, which will be a first in the region. • Continue to research software and scanning options to expedite entry to the facility. • Commence marketing and renewal of the leases for 12 suites at ISC. • Negotiate new contracts or leases for marketing, ATM services, vending, and soccer headquarters. • Continue to work with sport user groups with respect to facility management.

Did you know? Did you know?

There were 34,618 rentals booked in There were 14,107 program 2014. registrations completed in 2014.

Did you know? Did you know?

TCC was the single largest distributer of Over 20,000 unique individuals books through the "Bright Red transacted through our recreation Bookshelf" initiative. software system, with 903,506 visits.

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 107 February 27,143 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Our Community Celebrates

2014 was another outstanding year for hosting major national and international events and community development in the Tournament Capital.

Tournament Capital Program

Our community benefits in numerous ways as a result of event hosting, including significant economic revenue for local business, creating jobs, facility development, contributing to a strong network of sport organizations, providing volunteer opportunities, and an outstanding quality of life.

Tim Hortons Brier

In March 2014, Kamloops and ISC welcomed the Canadian Curling Association's 85th annual Men's championship, the Tim Hortons Brier. This was the second time this prestigious event has taken place in Kamloops, and once again the event was a tremendous success. More than 65,000 people walked through the door and fans across the country tuned in to TSN/RDS to watch the action on television. The week-long festivities, including daily and nightly entertainment at the Memorial Arena Brier Patch, contributed to a 19% increase in local accommodation over 2013.

The BC team, skipped by local curler Jim Cotter played in the sold-out final, placing second to Alberta, but winning the hearts of Kamloops curling fans all weeklong.

4 Nations Cup

In November, Kamloops welcomed the 2014, 4 Nations Cup, which also took place at ISC. Featuring the top four international women's hockey teams in the world, the eight game tournament exceeded ticket sales expectations and exposed hockey fans to women's hockey. To increase attendance, Kamloops Minor Hockey Association (KMHA) hosted a variety of female hockey tournaments involving 40 teams from across BC and Alberta, providing a game ticket to all players and special ticket prices to their families. KMHA also registered a 5% increase in female hockey registrations following the 4 Nations Cup.

The final game of the tournament sold out, and a record number 5,907 fans at ISC watched Canada beat USA in overtime, which was broadcast across Canada on TSN.

Community Development

John Tod Centre

In November, the dream of a new centre for community on the North Shore came to life. Creating opportunities for children, families, and seniors in the surrounding neighbourhood and throughout the community. This transformative community initiative would not have been possible without federal and municipal funding and the generous support of many donors, supporters, and partners. The John Tod Centre is the new home of the Kamloops Boys and Girls Club and the North Shore operation of the YMCA/YWCA.

The City wishes to acknowledge the efforts of its event organizers - not just for these three amazing initiatives, but of the hundreds of events that took place in 2014!

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 108 February 27,144 2015

2014 Parks, Recreation, and Cultural Services Department Annual Report

Our Community Celebrates

T:\PRCS\ADM\REP\2015\2014 Annual Report.docx 109 February 27,145 2015