Austin, Texas 2019 Association Executives Institute March 29 – April 1 PROGRAM
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Austin, Texas 2019 Association Executives Institute March 29 – April 1 PROGRAM Official Sponsor of the 2019 Association Executives Institute 1 Welcome to Austin! Visit NAR’s Resource Table for tools and resources to help you communicate the value of membership! JW Marriott — 3rd Floor Foyer Stop by to learn more about these exciting programs! Association Resource Packet 2019 Orientation Resources Commitment to Excellence ® at the REALTOR Store Access NAR’s Orientation Give your members Save 10% on REALTOR® Store Toolkit, including the a competitive advantage purchases, including the 2019 new member video, with C2EX, a new Association Resource Packet, and learn about the program that empowers which includes 50 copies each of Online Orientation REALTORS® to evaluate, the Top Benefits fl yer and Catalog National Module. enhance and showcase of Member Resources. nar.realtor/orientation their high level of professionalism. store.realtor/resource C2EX.realtor GET INVOLVED Caring for communities and advancing the industry are key parts of the ® mission. Learn more about REALTOR NAR’s community outreach 2 0 1 9 programs and committees. T H E V A L U E GET SUPPORTED ® is committed to providing NAR advocates every day for federal, OF NAR MEMBERSHIP ® membership. state, and local policy initiatives that protect your ability to do business and The National Association of REALTORS strengthen Americans’ ability to own, members with opportunities and resources to enhance professional skills buy, and sell real property. And, access risk management advice and maximize earnings. Explore the power of REALTOR and information. GET AHEAD Expand your knowledge and explore Consumer Ad Campaign new interests with publications, research reports, advanced training programs, and web tools covering a variety of topics and specialty areas. GET CONNECTED NAR builds innovation in the industry by investing in companies that are transforming real estate. NAR also GET NOTICED provides hundreds of opportunities Be known as your community’s expert Hear about the new nationwide to meet, build relationships, with marketing and technology ® ® and exchange ideas from with across fellow solutions, including professional REALTORS the country. GET EMPOWERED property reports, content for social media marketing, and customer Your NAR membership gives you the handouts. right to use the globally recognized ® brand, which represents Center for REALTOR Financial Wellness REALTOR ® ethics and expertise. NAR provides resources and campaigns to help®. the public understand the value of “That’s Who We R ” working with a REALTOR GET SAVINGS Help your members achieve fi nancial Your membership pays for itself with savings and special offers on personal consumer advertising insurance, vehicles, technology, marketing resources, shipping, computers, car rentals and many more personal and business-related needs. to explore key benefits security with this robust online program nar.realtor/membership campaign materials for Scroll through and ensure you’re getting the most from your membership experience. members and associations, created specially to meet the fi nancial and pick-up a free poster planning needs of REALTORS®. for your offi ce. fi nancialwellness.realtor .realtor™ + .realestate ThatsWhoWeR.realtor Top Level Domains Learn how your members can power their real estate business ® with .realtor™ and .realestate top- REALTOR Safety level domains—designed to support Download safety them and everything they do. resources to share get.realtor with your members, and apply for a 2019 REALTOR® Safety Reimbursement Grant. nar.realtor/safety 2 Dear Fellow Association Executives, On behalf of the entire AE Institute Advisory Board, welcome to Austin, Texas – the “Live Music Capital of the World!” We couldn’t be more excited about what’s in store for you over the next few days. The Advisory Board and NAR staff team has been hard at work for the past nine months planning exciting professional development sessions and Welcome to creating fun, engaging activities for you to enjoy. We are committed to delivering an enhanced attendee experience at this year’s event! The future of the real estate industry and our ability to continually deliver exceptional member value is fully dependent on our collective ability to innovate and collaborate. That’s why we are introducing a Austin! brand-new session track called “Innovation and Collaboration.” In this CONTENTS track you’ll learn: how your peers are leveraging technology innovations to enhance member experiences; how your members can capitalize on global real estate opportunities through your association; how different Association Executives Visit NAR’s Resource Table for tools and resources brokerage business models impact the market and your members; and Institute Advisory Board 4 much, much more. NAR Pavilion 4 to help you communicate the value of membership! Congratulations 2018 RCEs! 5 JW Marriott — 3rd Floor Foyer We are also offering exciting sessions on the topics you’ve come Special Events At-A-Glance 6-7 to expect at AEI, like leadership and professionalism, association AE Fundamentals Sessions 8 governance, communications and advocacy, member engagement and customer service. For those newer AEs, or seasoned AEs who 2019 AEI App 8 Stop by to learn more about these exciting programs! want a refresher, we have the “AE Fundamentals” track to sharpen your Educational and Special Events 9 foundational knowledge, and we’re bringing back a live Legal Update AE Institute Programming Tracks 11 with NAR General Counsel Katie Johnson. Association Resource Packet 2019 Orientation Resources Commitment to Excellence Daily Schedule 11-18 at the REALTOR® Store Access NAR’s Orientation Give your members AEI Silent Auction 17 Save 10% on REALTOR® Store Toolkit, including the a competitive advantage And, for the first time, you’ll hear directly from members about how AEs new member video, with C2EX, a new purchases, including the 2019 can best serve them at our featured Broker Panel discussion facilitated Guide to Sponsor’s Products Association Resource Packet, and learn about the program that empowers and Services 20-22 which includes 50 copies each of Online Orientation REALTORS® to evaluate, by Stefan Swanepoel. We’re also thrilled to bring you our keynote the Top Benefits fl yer and Catalog National Module. enhance and showcase speaker, Kat Cole, COO and President of FOCUS Brands North America of Member Resources. nar.realtor/orientation their high level (think Cinnabon, Auntie Anne’s Pretzels, Jamba Juice) to provide insight of professionalism. store.realtor/resource on what it takes to lead successful teams, drive innovation and growth, C2EX.realtor GET INVOLVED lead with the heart, and sustain excellence. Caring for communities and advancing the industry are key parts of the ® mission. Learn more about REALTOR NAR’s community outreach 2 0 1 9 programs and committees. T H E V A L U E GET SUPPORTED ® is committed to providing NAR advocates every day for federal, OF NAR MEMBERSHIP ® membership. state, and local policy initiatives that protect your ability to do business and The National Association of REALTORS strengthen Americans’ ability to own, members with opportunities and resources to enhance professional skills buy, and sell real property. And, access risk management advice and maximize earnings. Explore the power of REALTOR and information. GET AHEAD Expand your knowledge and explore Consumer Ad Campaign new interests with publications, research reports, advanced training programs, and web tools covering Registration Hours a variety of topics and specialty areas. We’d like to give a special ‘shout out’ to the Texas REALTORS®’ GET CONNECTED NAR builds innovation in the industry by investing in companies that are transforming real estate. NAR also GET NOTICED provides hundreds of opportunities Be known as your community’s expert Hear about the new nationwide to meet, build relationships, with marketing and technology ® ® and exchange ideas from with across fellow solutions, including professional REALTORS the country. GET EMPOWERED property reports, content for social media marketing, and customer Your NAR membership gives you the handouts. outstanding commitment and support of AEI. When you see them in right to use the globally recognized ® brand, which represents Center for REALTOR Financial Wellness JW Grand Ballroom Foyer, Level 4 REALTOR ® ethics and expertise. NAR provides resources and campaigns to help®. the public understand the value of “That’s Who We R ” working with a REALTOR GET SAVINGS Help your members achieve fi nancial sessions and in the halls, please go out of your way to thank them. Your membership pays for itself with savings and special offers on personal consumer advertising insurance, vehicles, technology, marketing resources, shipping, computers, car rentals and many more personal and business-related needs. to explore key benefits security with this robust online program Thursday, March 28 5:30 p.m. – 8:30 p.m. nar.realtor/membership campaign materials for Scroll through and ensure you’re getting the most from your membership experience. members and associations, created specially to meet the fi nancial ® Friday, March 29 7:30 a.m. - 5:30 p.m. and pick-up a free poster planning needs of REALTORS . We hope you are as excited as we are to be in Austin and to learn from for your offi ce. fi nancialwellness.realtor and have fun with hundreds of your peers from across the country! Saturday, March 30 7:30 a.m. – 5:30 p.m. .realtor™