London Assembly MQT – 12 October 2011
Thirty-fourth Mayor’s Report to the Assembly
This is my thirty-fourth report to the Assembly, fulfilling my duty under Section 45 of the
Greater London Authority Act 1999. It covers the period 1 September to 28 September 2011.
Executive Summary
Bernard Hogan-Howe appointed as the new Commissioner of the Metropolitan Police.
On 12 September, after interviewing the final four candidates with the Home Secretary, Bernard Hogan-Howe was appointed the new Commissioner of the Metropolitan Police.
Londoners deserve strong and dynamic leadership at the helm of the country’s largest and most industrious police force, and I’m pleased to welcome the appointment of Bernard as the
man who will deliver the firm, strategic lead our great city needs.
Improving the Management of Disruptive Roadworks
On 21 September, I announced a new onslaught on disruptive roadworks on London's streets by asking Londoners to "name and shame" those companies who blight London with disruptive or neglected roadworks, causing hours of unnecessary frustration to journeys every day. I urged Londoners to use a new reporting system to tell Transport for London (TfL) when roadworks are not up to scratch so they can take action with the relevant organisations and get things moving again.
To help Londoners report disruptive or badly managed roadworks, TfL and I have updated the 'Reportit' system on the TfL website, to allow people to identify and report issues quicker. By visiting www.tfl.gov.uk/roadworks, or by tweeting @report_it with the hashtag #roadworks, complaints can be sent directly to the highway authority responsible, ensuring that direct and swift action can be taken.
Fares increase for 2012 to support unprecedented £12 billion investment in London’s
transport network
On 14 September, I confirmed that from January 2012, fares on London’s Tubes, Buses,
London Overground, Docklands Light Railway (DLR) and Trams will rise by the level set out
two years ago in TfL’s Business Plan. This will maintain essential day to day public transport services and help continue record investment in London’s extensive transport network, which is
experiencing surging passenger demand.
From 2 January 2012, fares on TfL’s services will rise by an average of RPI + 2 percent, the assumption outlined in TfL’s Business Plan in October 2009. Based on July’s RPI figure of 5 per
cent, this represents an average 7 per cent fare increase across TfL services and Oyster pay as you go. However, all free and concessionary travel for older people, students, Veterans and disabled Londoners has been protected in full.
Shell donates £500,000 to the High Street Fund
On 2 September, Shell became the latest company to support small businesses affected by August’s disturbances with a donation of £500,000 to the High Street Fund.
The Fund was kick-started by my initial £500,000 commitment and Shell’s support means that over £4 million has now been pledged towards the fund, all of which will be used to provide immediate help to those small businesses harmed by the events last month.
Mayor of London’s Sky Ride returns to the capital
On 4 September, over 55,000 people joined multiple world and Olympic champion Sir Chris Hoy, actress and model Kelly Brook and, my Director of Environment and Digital London,
Kulveer Ranger, for the Mayor of London’s Sky Ride Central London.
Many more came out to watch and experience the day as cyclists of all ages and abilities took to traffic-free streets for the chance to enjoy the sights of the capital on two wheels. TfL, in partnership with Sky and British Cycling, organised the 11.6km route, which took in some of
the capital’s most iconic landmarks including Big Ben, the Houses of Parliament, the London
Eye, the Mall, Buckingham Palace, The Tower of London and London Bridge.
The event marked the third and final of my Sky Ride’s in 2011.
Approval given for redevelopment of Saatchi & Saatchi HQ
On 19 September, I approved plans for a crucial new development of offices, homes and commercial space in the heart of London’s West End at 80 Charlotte Street & 65 Whitfield
Street in Camden, known as the ‘Saatchi block’ after the world famous advertising agency,
which currently occupies the buildings. The project will deliver more than 35,000 square metres of office space, 4,500 metres of commercial space and 57 new homes, 16 of which would be affordable. The site is vital to the
prosperity of this part of the capital and to London’s wider economy.
Policing and Community Safety
Bernard Hogan-Howe appointed as the new Commissioner of the Metropolitan Police.
On 12 September, after interviewing the final four candidates with the Home Secretary, Bernard Hogan-Howe was appointed the new Commissioner of the Metropolitan Police.
Londoners deserve strong and dynamic leadership at the helm of the country’s largest and most industrious police force, and I’m pleased to welcome the appointment of Bernard as the
man who will deliver the firm, strategic lead our great city needs.
Peace Awards and Team London
On 20 September, I attended the annual Peace Awards at City Hall, where I presented Pauline
Pearce, the ‘Hackney heroine’, who was caught on camera confronting rioters, with a special
Team London Award. I praised the unsung heroes of the recent disorder for their help in restoring the spirit of the city and a range of courageous individuals were recognised for helping out in their communities. At the event, over a dozen people won awards for their work in crime reduction and motivational projects. Volunteer Jad Adams was also given a Team London Award for his 30 years of work with the homeless in Croydon. Jad was involved in helping over 100 families in August who lost their homes during one night of disorder.
The Peace Awards are part of the annual Week of Peace that encourages people to make a positive difference. In partnership with the Peace Alliance, Team London is also sponsoring
£7,500 worth of grass roots ‘Giving Back’ projects to improve youth clubs and play areas for
young people.
Community Conversations Programme
On the 28 September, I attended the final Community Conversations Programme in Lambeth at the Lilian Baylis Technology School. This was an exciting round up to these successful events and I look forward to further conversations with local communities in the future.
These events were an opportunity for the community to have direct contact with myself and GLA Officers to discuss one of my key priorities, tackling serious youth violence. They provided a platform for local people to share their experiences and views; promote and raise awareness of action and current action being taken to address youth crime; and to discuss, sign up and promote my Mentoring Programme.
Training and Employment for Ex Offenders
Having successfully trained ten ex-offenders for entry to the construction trade in the spring. I have funded a further cohort of training for a dozen ex-offenders, who will receive training before progressing into employment opportunities.
Land Securites, has acted as the GLA’s strategic partner in co-ordinating the identification of
employment opportunities across its supply chain. This programme supports the GLA’s activity to reduce re-offending rates in London.
London Resilience Partnership
On 1 September, my Statutory Deputy Mayor, Richard Barnes, chaired the London Resilience Partnership All-Informed Event at City Hall. The aim of the event was to share information with other responders, such as the emergency services, local authorities and others who are responsible for managing emergencies across the capital and which form the London Resilience Partnership.
It was a successful event, attended by about 90 representatives from the 170 organisations in the Partnership. It also enabled my Deputy Mayor to set out the Vision of the London Local Resilience Forum, which he chairs, and to listen to the views of the London Resilience Partnership.
Project Titan
I have agreed to award a grant of £1.3 million for the Structured Activities for Young People Programme to the Safer London Foundation.
Transport
Improving the Management of Disruptive Roadworks
On 21 September, I announced a new onslaught on disruptive roadworks on London's streets by asking Londoners to "name and shame" those who blight London with disruptive or neglected roadworks, causing hours of unnecessary frustration to journeys every day. I urged Londoners to use a new reporting system to tell TfL when roadworks are not up to scratch so they can take action with the relevant organisations and get things moving again.
To help Londoners report disruptive or badly managed roadworks, TfL and I have updated and improved the 'Reportit' system on the TfL website, to allow people to identify and report issues quicker. By visiting www.tfl.gov.uk/roadworks, or by tweeting @report_it with the hashtag #roadworks, complaints can be sent directly to the highway authority responsible, ensuring that direct and swift action can be taken. TfL is also reducing the roadworks 'cap' - the maximum number of roadworks it allows on its roads at any one time - by a further ten per cent.
This initiative is part of my longer-term strategy for improving the management of roadworks to free up London from unnecessary snarl ups. I have been working with the Government to put in place laws by next year that allow TfL to properly charge for working on its roads, incentivising companies to work more efficiently and at less disruptive times. TfL hope to introduce this from Spring 2012.
Furthermore, through the London Permit Scheme and the Mayor's Code of Conduct for Roadworks, TfL has helped to reduce the amount of disruption on London's roads caused by roadworks. My Deputy Mayor for Transport, Isabel Dedring, is also holding weekly meetings with TfL experts to examine sites that have been reported and what can be done to mitigate their effects. In addition, Metropolitan Police Service Traffic-trained Police Community Support Officers are now patrolling the TLRN, clamping down on disruptive roadworks and reporting them directly to TfL, CCTV will also be used to monitor activity and spot bad practice. TfL has also established a new standard in roadworks signage - giving Londoners clearer information about the roadworks affecting them, including what works are taking place and when activity should be taking place on site. This signage will be rolled out to all major TfL works by the end of the year.
Fares increase for 2012 to support unprecedented £12 billion investment in London’s
transport network
On 14 September, I confirmed that from January 2012, fares on London’s Tubes, Buses, London Overground, DLR and Trams will rise by the level set out two years ago in TfL’s
Business Plan. This will maintain essential day to day public transport services and help
continue record investment in London’s extensive transport network, which is experiencing
surging passenger demand. All free and concessionary travel for older people, students, Veterans and disabled Londoners has been protected in full, which means that 40 per cent of bus passengers will continue to travel for free, or at a substantial concessionary rate.
From 2 January 2012, fares on TfL’s services will rise by an average of RPI + 2 percent, the assumption outlined in TfL’s Business Plan in October 2009. Based on July’s RPI figure of 5 per
cent, this represents an average 7 per cent fare increase across TfL services and Oyster pay as you go. Within this average there will be some TfL fares that go up less than 7 per cent, and some slightly more, either due to small increments in rounding or, because they are fares involving National Rail services. However, every effort has been made to ensure that this is distributed as evenly as possible across all individual fares.
Following my successful campaign last year to protect the Government’s contribution towards
TfL funding, unprecedented investment in London’s transport network will continue totalling £12 billion over this four year term, an increase on the £8 billion investment during the previous administration. Not since the days of our Victorian forefathers has there been improvements of this scale, which includes upgrades and capacity increases ahead of 2012 and beyond to Crossrail. At the same time, I am focusing on providing value for public money by committing to find significant savings of £7.6 billion at TfL, over two thirds of which have now been secured.
The current investment programme includes upgrades to the Tube, now carrying a record 1.1
billion passengers a year, delivery of Crossrail, and the maintenance of London’s frequent,
extensive, reliable and accessible bus network, which is now carrying almost 2.3 billion passengers a year. Further extensive improvements have also been made to the DLR and London Overground, both of which are also experiencing record ridership. Investment is vital for the transport network to continue to develop and improve, in order to meet future demand.
Income from fares is vital to ensure the on-going health of London’s transport network, keeping services running for the billions of passengers who rely on them day in, day out. This is a fares package that continues my aim to put TfL’s finances on a steady footing, moving us away from the boom and bust approach undertaken by my predecessor, when we saw a succession of draconian increases and knee-jerk, unaffordable pre-election freezes.
I approved the proposed revisions to TfL fares, to be implemented from 2 January 2012 and, signed the attached Direction to TfL under section 155 (1)(c) of the Greater London Authority Act 1999 to implement these fares from that date.
Docklands Light Railway extension opens, marking one year to go to the 2012 Paralympic Games
On 31 August, the fully accessible DLR Stratford International extension opened, marking the completion of a key part of the 2012 Games transport network. The £211m extension runs from Stratford International to Canning Town and includes four new stations at Stratford International, Stratford High Street, Abbey Road and Star Lane.
The expansion of the DLR is a further demonstration of the improvements that the 2012 Games are making to our city. The extension completes the £500m upgrade of the DLR, which will bring a 50 per cent increase in capacity across the network. The new line will also provide a
legacy of more direct access to London’s wider rail network for large numbers of people in
Lower Lea Valley and help permanent regeneration in area. Between 12 and 18 September – the week that Westfield Stratford City opened its doors to shoppers - around 130,000 customers used the Stratford International Extension. In addition, the previous daily record of 303,000 passengers on the whole network was shattered on 15 September, when 340,000 customers used the DLR.
Olympic park electric charging network to create air quality legacy
On 8 September, I announced plans for a network of charge points to support the Olympic and Paralympic zero-emission electric vehicle fleet. After the Games, the charge points will boost the growing Source London electric network.
The significant number of charge points provided by GE will ensure ample power supply (provided by EDF Energy) for the 2012 Games fleet of 200 BMW and Mini electric vehicles, helping to create the most sustainable Games ever. After the sporting events, the charge points will become part of Source London, a lasting legacy benefiting electric car drivers in the capital and especially those living or visiting the regenerated east of the city.
As a greater choice of electric cars comes onto the market, more and more Londoners will want to buy them, so it is great news that a network of charge points set to support the Olympic electric fleet next year, will go on to bolster Source London, creating a superb legacy for the capital's growing army of eco-drivers.
Bendy buses banished from route 73
On 3 September, another 43 bendy buses were banished from the streets of London, as Route 73 began operating with a fleet of new double-deckers on its route between Stoke Newington and Victoria.
This latest conversion means that seven of London’s twelve bendy bus routes have now been switched to single and double deck buses. It is now only a matter of months before the last of the bendy buses leave the capital, as the remaining five routes will be converted to double deck buses by the end of the year.
We are removing the fare evaders’ favourite form of transport and we hope to see a boost to
revenue on this route as a result. TfL now estimates that when every bendy bus route has been converted, fare evasion will be cut by around £7.4m a year.
Brand new double deck buses are now being introduced on the route, with around half of the service run using hybrid buses, which are cleaner, quieter and lead to a substantial reduction in road pollution and carbon dioxide emissions.
Transformation of Green Park station completed
On 5 September, TfL announced that the transformation of Green Park Tube station is nearing completion, with three new lifts already providing step-free access to the platforms and an attractive new ramped entrance with views of the park now in action. The changes mean customers are already benefiting from improvements being made to this key Olympic and Paralympic interchange, well ahead of the 2012 Games.
It is great news that passengers using Green Park Tube station every day can now take advantage of the huge improvements that have been made there. The £48m project to provide step-free facilities at the station has been completed ahead of schedule and under budget by Tube Lines and London Underground (LU). Passengers with restricted mobility, as well as people with heavy luggage or buggies, can now use the new lifts at Green Park to access the Piccadilly, Victoria and Jubilee line platforms. Other work includes new flooring, ceiling, lighting, tiling and signage in the ticket hall, plus new entrances and lift lobbies.
During the 2012 Games, Green Park will be a key station, as it will enable customers to change onto the Jubilee line for access to the Olympic Park, Wembley and North Greenwich. It is also an interchange for travellers heading to Heathrow airport and other key transport hubs such as St.Pancras International rail station.
Businesses kept on track with a free 2012 Games support package
To best help businesses prepare, TfL and LOCOG have been providing workshops for small and medium sized enterprises and multisite companies located in transport hotspots, to plan how to run smoothly in the run up to, and during, the 2012 Olympic and Paralympic Games.
The Games will present businesses with a huge opportunity; however, businesses will need to start planning now if they want to make the most of all they have to offer. Increased demand due to the Games will see transport networks severely affected and much busier than usual.
New online resource launched to help freight industry plan for the 2012 Games
TfL has released new online data to help freight companies manage deliveries and help plan the routes they use during the 2012 Olympic and Paralympic Games.
Companies can use the data to check whether individual postcodes in the capital will be affected by the Olympic Route Network, Central London Zone or road events. It will enable them to produce a list of both clients and locations that will be impacted during Games-time, and will be a timesaving tool when planning deliveries.
The information, which TfL has produced in conjunction with Royal Mail, is now available
online at www.tfl.gov.uk/developers.
New Oyster system to help customers pay the correct fare
On 5 September, TfL launched a new facility for Oyster pay as you go customers who occasionally forget to touch out at the end of their Tube, DLR, Overground or National Rail journey.
At present, customers who do not touch out to complete their journey are charged the maximum Zone 1-6 fare. However, TfL has set up a new system so that if a passenger occasionally fails to touch in and out, then Oyster will aim to calculate their likely journey and charge the appropriate fare.
Oyster is the transport ticket of choice for most Londoners, and the vast majority of customers use it correctly and are charged the right fare for their journeys. However, a small minority of rail journeys are still not being touched in and out correctly and are being charged maximum fares. TfL do not want to penalise customers for occasionally forgetting, therefore, they are looking at ways of correcting journeys that have been left open without a final touch at the destination. This new initiative is just one of the projects TfL is carrying out this year to improve the customer experience of Oyster. Enhancements are also being made to the information provided to Oyster online account users, including more detailed journey history. There are also plans to enable customers to use their online statements to raise queries and request refunds directly via the TfL website.
Getting to Westfield Stratford City
TfL has been advising shoppers travelling to the new Westfield Stratford City shopping centre to plan their journey and take advantage of new and upgraded transport links to the area, all of which are now complete and open to customers.
Hundreds of millions of pounds have been invested by partners, including TfL and the Olympic Delivery Authority, in new and upgraded stations and transport links to Stratford. In total, seven rail lines now serve Stratford Regional and Stratford International stations and four more bus routes now serve the new Stratford City Bus station.
The improvements are part of a £6.5bn investment across London and the UK, delivering a transport legacy well ahead of the 2012 Olympic and Paralympic Games, from which the capital will benefit for decades to come.
At Stratford Regional station, the upgrades and enhancements mean that capacity has trebled to accommodate 120,000 people at the busiest times. A new Northern Ticket Hall connects the station directly with Westfield Stratford City and a new pedestrian bridge links Westfield with the station and will provide a key gateway to the Olympic Park during the 2012 Games.