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Hudson's Bay Company 2018 Sustainability Report 20 HUDSON’S BAY COMPANY SUSTAINABILITY REPORT 1 8 CONTENTS Founded in 1670, Hudson’s OVERVIEW 03 15 27 Bay Company is the oldest ENGAGING CONTRIBUTING ETHICAL OVERVIEW company in North America. It’s OUR PEOPLE TO A SUSTAINABLE SOURCING a distinction we’re proud of and Where We Are 04 ENVIRONMENT ENGAGING Attracting, Retaining a testament to our commitment OUR PEOPLE A Message from Our CEO 05 and Engaging Top Talent 16 Reducing Our Footprint 28 to operating responsibly and Responsible, Sustainable INVESTING IN OUR Building a Winning Culture 17 sustainably. Every day, we Business 06 Waste Diversion 29 COMMUNITIES push ourselves to become Diversity and Inclusion 18 2018 Highlights 07 Energy and GHG Emissions 30 CONTRIBUTING better at meeting the needs of Learning and Development 19 TO A SUSTAINABLE Governance 08 our customers, and at driving ENVIRONMENT Health and Well-being 20 Stakeholder Engagement 09 positive change across our UN Global Compact Communication of Progress 31 business, supply chain and world. 10 21 Performance Data 32 ETHICAL INVESTING IN OUR SOURCING COMMUNITIES ABOUT THIS REPORT Social Compliance Program 11 Improving Lives by Giving In this report, we outline the 2018 sustainability Back 22 management approaches, highlights and initiatives Factory Audits and Results 12 undertaken in our North American businesses, Focus on Mental Health 23 including Hudson’s Bay, Saks Fifth Avenue, Supporting Sustainable Lord + Taylor, Saks OFF 5TH and Home Production 14 Stronger Together 25 Outfitters. As a signatory to the United Nations UN Global Compact Global Compact, this report also meets our Communication commitment to submit an annual Communication of Progress of Progress. All dollar amounts are in Canadian dollars, and all performance data refers to the Performance Data 2018 calendar year, unless otherwise stated. The 2018 Sustainability Report is available exclusively online on our corporate website at hbc.com. Hudson’s Bay Company 2018 Sustainability Report 2 OVERVIEW OVERVIEW Where We Are Hudson’s Bay Company (HBC) is a diversified retailer focused on driving the performance of high-quality stores and their omnichannel platforms, A Message from Our CEO and unlocking the value of real estate holdings. Our portfolio includes Responsible, formats ranging from luxury to premium to off-price shopping destinations. Sustainable Business Headquartered in New York and Toronto, HBC trades on the Toronto 2018 Highlights Stock Exchange under the symbol “HBC.” Governance HBC also has significant investments in joint ventures. We have partnered Stakeholder with Simon Property Group Inc. in the HBS Global Properties Joint Engagement Venture, which owns properties in the United States. In Canada, we have ETHICAL partnered with RioCan Real Estate Investment Trust in the RioCan-HBC SOURCING Joint Venture. HBC has partnered with SIGNA Retail Holdings for real ENGAGING estate and retail joint ventures in Europe. OUR PEOPLE INVESTING IN OUR COMMUNITIES CONTRIBUTING TO A SUSTAINABLE ENVIRONMENT UN Global Compact Communication of Progress 348 stores ~43,000 associates Performance Data Hudson’s Bay Company 2018 Sustainability Report 3 Where We Are OVERVIEW Where We Are We serve customers in prime urban and suburban markets A Message from Our CEO across North America with more than 300 stores and our Responsible, businesses’ digital platforms.* Sustainable Business SAKS FIFTH AVENUE HUDSON’S BAY SAKS OFF 5TH 2018 Highlights Governance 42 stores 89 stores 132 stores 3 Canada | 39 United States Canada 18 Canada | 114 United States Stakeholder Engagement ETHICAL SOURCING ENGAGING OUR PEOPLE INVESTING IN OUR COMMUNITIES CONTRIBUTING TO A SUSTAINABLE ENVIRONMENT * Numbers are as of December 31, 2018. We have UN Global Compact limited the scope of this report to HBC’s five North Communication American businesses: Hudson’s Bay, Home Outfitters, LORD + TAYLOR HOME OUTFITTERS CORPORATE LOCATIONS Lord + Taylor, Saks Fifth Avenue and Saks Fifth Avenue of Progress OFF 5TH. HBC’s European businesses GALERIA Kaufhof and Galeria Inno have been excluded as we did 48 stores 37 stores 25 offices, distribution Performance Data not operate these businesses for the full calendar year. United States Canada centers, call centers 10 Canada | 12 United States | 2 Ireland | 1 India Hudson’s Bay Company 2018 Sustainability Report 4 A Message from Our CEO OVERVIEW Where We Are Having joined HBC in early 2018, I am proud of how much we have accomplished as a team in my first year. A Message from Our CEO From an operational and performance perspective, this year presented a number of challenges and we have Responsible, been tackling them head on – simplifying the business, Sustainable Business strengthening operations and deepening our understanding 2018 Highlights of our customers. While there is still work to be done, we Governance are a far more capable company than we were a year ago. Stakeholder From a sustainability perspective, we remained focused on ethical sourcing and Engagement our global footprint as we continued to take meaningful steps to strengthen our supply chain and limit our impact on the environment. We expanded our initiatives ETHICAL in the areas of waste and water consumption, energy efficiency and greenhouse SOURCING gas (GHG) emissions. Through HBC and its Foundations, we will soon exceed our three-year commitment to grant $6 million CAD by the end of 2019 to ENGAGING mental health organizations in Canada and the U.S. In 2018, we distributed OUR PEOPLE $3.5 million CAD to help destigmatize mental illness and provide better access to resources. INVESTING IN OUR We are building a culture focused, in part, on accountability and prioritizing Our teams will continue to COMMUNITIES the game changers. Our teams will continue to make decisions that position “ make decisions that position us for success and ensure we maintain our strong corporate citizenship. CONTRIBUTING TO A SUSTAINABLE As we move forward, we are committed to sustainability and we remain inspired us for success and ensure ENVIRONMENT by the work we are doing to ensure a healthy future. we maintain our strong corporate citizenship.” UN Global Compact Communication Helena Foulkes, CEO of Progress Helena Foulkes, CEO Performance Data Hudson’s Bay Company 2018 Sustainability Report 5 Responsible, Our Pillars Sustainable Business OVERVIEW Where We Are As North America’s oldest company, we have witnessed more change than any other company on ETHICAL ENGAGING INVESTING CONTRIBUTING A Message from SOURCING OUR PEOPLE IN OUR TO A SUSTAINABLE Our CEO the continent, and we have continually adapted and COMMUNITIES ENVIRONMENT evolved to become one of the world’s most notable We are determined We offer our Responsible, to build our business associates a wealth The health of We challenge Sustainable Business retailers. Underpinning our success is an unwavering together with our of career our company is ourselves to reduce commitment to operating in a responsible and suppliers based on development and inextricably linked our environmental 2018 Highlights the highest ethical advancement to the social and impact, recognizing sustainable manner – because doing the right thing, principles of trust, opportunities, economic well-being the connections Governance for the right reason, strengthens our business, our teamwork, honesty, and a culture that of our associates, between a healthy reputation and our contribution to communities. and respect for the empowers them to customers and planet, healthy Stakeholder rights of others. think and act like communities, and communities and a Engagement owner-operators. we work to help sustainable future for them thrive. us all. ETHICAL SOURCING ENGAGING OUR PEOPLE INVESTING IN OUR COMMUNITIES CONTRIBUTING TO A SUSTAINABLE ENVIRONMENT UN Global Compact Communication of Progress Performance Data Hudson’s Bay Company 2018 Sustainability Report 6 2018 Highlights OVERVIEW SOURCING PEOPLE Where We Are A Message from Our CEO Responsible, Sustainable Business HBC utilizes 22 factories Established a continuous feedback 2018 Highlights in Bangladesh, all of which loop with associates by increasing participated in the Alliance 100% the frequency of and participation in Governance of factories audited in for Bangladesh Worker 2018 were approved employee engagement surveys, and Stakeholder Safety training in basic and for production, with will add a diversity and inclusion index Engagement security guard fire safety, 67% of approvals to the engagement survey in 2019 to achieving Corrective Action subject to improvements help benchmark our progress in this ETHICAL Plan (CAP) closed status being made important dimension SOURCING ENGAGING COMMUNITY ENVIRONMENT OUR PEOPLE INVESTING IN OUR COMMUNITIES CONTRIBUTING TO A SUSTAINABLE Canadian HBC ENVIRONMENT $3.5 million CAD granted by HBC and Foundation donated its Foundations to $610,000 CAD to 90% UN Global Compact mental health initiatives continue its longstanding overall diversion rate at Communication support of Canada’s our North American of Progress highest-performing distribution centers athletes’ well-being Performance Data Hudson’s Bay Company 2018 Sustainability Report 7 Governance Codes of Conduct Effective corporate governance is critical to our our stakeholders and the changing demographics long-term success. HBC’s Board of Directors of our communities. While the emphasis when The HBC Code of Business Conduct (the Code) and OVERVIEW and leadership team set the tone at the top filling Board or senior management roles
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