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March-April 2013 Navigating Risk AUSTRALIA’S START-UPS: FINDING WAYS TO FOSTER AN INNOVATIVE ICT CULTURE MARCH/APRIL 2013 www.acs.org.au/infoage Navigating INFORMATION AGE How to chart a RISK safe path in ICT | MARCH/APRIL 2013 WHY HOBART’S MONA WENT MOBILE MAKING IT REAL WITH 3D PRINTING THE OPEN SOURCE CAR Print Post Approved: 255003/01660 ISSN: 1324-5945 $16 (inc GST) FREE to all ACS members! FREE WEB SERVICES SOCIAL • PHOTOGRAPHY • LIFESTYLE • SHOPPING • TRAVEL • PRODUCTIVITYY ONO TEST Are you making the most of your ACS membership? Free digital editions of your favourite technology and gaming magazines are available whatever your device. click to visit www.acs.org.au/mags CONTENTS March/April 2013 The business of bright ideas How can Australia encourage and support innovative technology start-ups? 11 Local experience: we talk to two Australian entrepreneurs. 26 The view from Silicon Beach: how do Australian start-ups compare with their global counterparts? 28 A heartfelt plea for more start-ups: why we need to encourage more young people into the software industry. CONTENTS 24 Australian War Memorial targets social media Social media is helping explain the ANZAC story to a younger generation. 30 Why MONA went mobile Hobart’s Museum of Old and New Art is pioneering new ways for museum-goers to experience artworks. 34 Does your small business need a mobile app to stay competitive The app versus mobile Website debate for smaller companies. 38 Victorian Government rewires its approach to ICT Gordon Rich-Phillips, Victorian Minister for Technology and Assistant Treasurer, explains. 40 Disaster recovery: don’t forget mobile A more mobile workforce requires important new considerations for your disaster recovery plans. 42 Challenges of disaster recovery as a service 60 Hold the phone Careful planning could help you switch on your entire Mobile attacks top the list of 2013 security threats. environment in the cloud in the event of a disaster. Beyond the line of sight ANEIT: a new venture 64 44 Australian-developed vehicle accident prevention A group of researchers has banded together to better technology is set to hit the world stage. understand how ethics is taught in Australia – and how we can improve this vital part of ICT education. 66 The open-source car Go paperless or die trying! Automakers are eagerly wooing app developers to build 46 software for their in-car infotainment systems. 14 tablet apps for ditching dead trees. Study predicts data deluge Reimagining the library 68 50 By 2020, there will be 5200GB of data for every person on The University of Technology, Sydney is undertaking an earth. ambitious program to transform its library with technology. Twitter tools for power users Making it real with 3D printing 70 52 Ten Twitter tools to give you more insight into your As prices for 3D printers come down, the potential exists to network, find new people to connect with and much more. start your own mini manufacturing operation. 5 excellent uses of Windows 8 Hyper-V TV is the new tablet 72 54 Windows 8’s virtualisation layer is a great way to try all The rapidly evolving world of gesture-based computing. kinds of new things. Here’s five to get you started. 56 Patterns for peace 76 Security through obscurity How to find some common ground in the (un)civil war Six techniques to help you obscure the data and traces between Agile developers and data architects. you leave online. 4 | Information Age March/April 2013 March/April 2013 12 ACS NEWS Boost for tech start-ups and entrepreneurs ACS congratulates Glen Heinrich Skills and professional development key to cyber security challenge 2012 ACS Women’s survey results released A colourful journey of lifelong learning Profile: the ACS accreditation committee CIOs share best practice at Strategy Summit Inaugural winners of CIO Benchmark Awards announced Entries for the 2013 iAwards are closing soon! NAB uses videoconferencing to partner with the ACS VIEWS 20 Why you shouldn’t punish employees who slack off 22 5 Tips for developing mobile apps DEPARTMENTS 6 President’s column 8 CEO’s column 10 Editorial 19 ACS Foundation update 80 Australian answers: computer modelling to predict water pipe failure Information Age March/April 2013 | 5 ACS PRESIDENT’S COLUMN RISKS FOR YOUNG ENTREPRENEURS As opportunities for ICT professionals and entrepreneurs increase, so do the risks. The ACS has stepped into this breach with a new professional indemnity offering for members. Dr Nick Tate, FACS CP, President, ACS elcome to the March/April edition provided many new opportunities for young developers are engaged in legal action with of Information Age. This edition entrepreneurs. It has also exposed some of each other over similar sounding names. Wcoincides with a new value offering these developers to altogether new risks. Of course, many professionals such as for ACS members for professional indemnity. In another example, nearly two years lawyers and doctors have been facing these There are details in the ACS News section ago, it was being reported that some app risks for a long time and it should not be a and on the ACS website. developers were withdrawing their apps from surprise that as the reach, importance and The ACS believes that professional US stores for fear of being prosecuted over economic impact of software development indemnity is becoming ever more critical copyright infringement. Just last year, the continue to increase so too does the risks. for ICT professionals as ICT itself increas- state of New Jersey filed an action against Big companies are likely to be able to protect ingly underpins ever more aspects of our an educational app developer over privacy themselves against these risks or simply have daily lives. The advent of app stores for concerns. In 2011, a US-based company, the necessary funding to pursue the legal smartphones and tablets, for example, has MacroSolve was reportedly suing 10 different case. However, app stores have created a provided an explosion of opportunities for apps developers. whole new class of young IT entrepreneur who programmers to develop software for this There is another interesting report may well not be fully aware of these risks. new distribution channel. It has, of course, from the middle of last year where two app Each country approaches these issues differently but in Australia, professionals can limit their liability through belonging to associations that are registered under the various Professional Standards Acts of Australian States and Territories. Providing a limit on liability is a serious business which requires a serious com- mitment by both the association and the individual. Limited liability provides a cap on the amount of money, or assets of the individual that can be under threat through litigation caused through legal infringements (whether intentional or not through ignorance of the law). There are a number of requirements of professional members of associations that are registered under the act but one of the most important of these is ethics. Profes- sionals are required to agree to adhere to a code of ethics and to be judged by their peers if they are not. The ACS is the only professional association in Australia that is registered to provide this limitation of liability for ICT professionals. It is predominantly our young IT entre- preneurs who may be at risk here as so many developers try their hand at writing apps for the new programmes. They can address this risk best as accredited ICT professionals. 6 | Information Age March/April 2013 SMARTER TECHNOLOGY FOR A SMARTER PLANET with clients and partners, has WHY TODAY’S been turned into a pattern of expertise. An IBM PureSystem can follow this pattern to SMARTEST SYSTEMS automatically set up a database infrastructure in minutes. The system then monitors how the database is being used, The good news is IT solutions tuning it as conditions change. are now more sophisticated. The bad news is they’re also A SMARTER APPROACH TO I.T. more complicated. And all this complexity is taking its toll. IBM PureSystems have been able to achieve up to twice the business application performance and up to twice the application density as previous generation IBM systems.3 In fact, the typical IT With IBM PureSystems, department now spends up computing is not just getting to 161 days just to specify, faster and simpler. It’s taking design and procure hardware another important step for a new IT project (even longer for software).1 What goes into a PureSystem? Built-in expertise Integration by design Some IBM PureSystems can be up and running in under four hours.2 Simplifi ed experience HAVE BUILT-IN EXPERTISE. Recently, IBM® unveiled a BEYOND CONVERGENCE. Take the example of a database: toward making our companies, new class of systems that Unlike today’s “converged” IT IBM’s extensive research cities and planet smarter. make all this complexity far solutions, IBM PureSystems on topics like transaction ibm.com/au/integratedsystems less complicated. We call are more than just prepackaged processing, honed through them IBM PureSystems.™ bundles of hardware and thousands of engagements software; these systems are LET’S BUILD A integrated by design, using SMARTER PLANET®. built-in expertise to balance and coordinate IT resources to create a radically simplifi ed experience for the end user. 1. Based on a 2011 commissioned study conducted by Forrester Consulting on behalf of IBM. 2. Based upon testing of the IBM PureApplication System W1500-96 with time measured from powering on the system to when it is ready to support application deployments and based upon testing of the IBM PureFlex System Express & Standard models containing one chassis and one compute node with the time measured from powering on the system to when it is ready to support a virtual image deployment.
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