Complaints by Service Provider
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
Telecom Notice of Consultation CRTC 2011-761
Telecom Notice of Consultation CRTC 2011-761 PDF version Ottawa, 8 December 2011 Call for comments Notification requirements for competitive local exchange carriers seeking to offer local services in new exchanges, and filing of related documents File number: 8663-C12-201115791 Introduction 1. In Telecom Decision 97-8, the Commission determined, among other things, that a competitive local exchange carrier (CLEC) would have to meet a number of notification requirements and file certain documents before it could begin offering local services in an exchange. Such requirements include (in part) the following: filing a letter of intention to offer local services in a new exchange prior to negotiating the necessary interconnection arrangements and completing the required testing for the proposed exchange; filing Schedule C of the Master Agreement for Local Interconnection (MALI) for the Commission’s approval, pursuant to Telecom Decision 2007- 129; filing a notification letter, once the requirements imposed on CLECs in Telecom Decision 97-8 and subsequent decisions have been satisfied, along with a map of the proposed serving area; and serving the documentation filed with the Commission on all Canadian carriers that currently provide services in the exchange where the CLEC is proposing to provide service. 1. In the Policy Direction,1 the Governor in Council required, among other things, that when relying on regulation, the Commission use measures that are efficient and proportionate to their purpose and that interfere with the operation of competitive market forces to the minimum extent necessary to meet the policy objectives. 1 Order Issuing a Direction to the CRTC on Implementing the Canadian Telecommunications Policy Objectives, P.C. -
Teksavvy Solutions Inc. Consultation on the Technical and Policy
TekSavvy Solutions Inc. Reply Comments in Consultation on the Technical and Policy Framework for the 3650-4200 MHz Band and Changes to the Frequency Allocation of the 3500-3650 MHz Band Canada Gazette, Part I, August 2020, Notice No. SLPB-002-20 November 30, 2020 TekSavvy Solutions Inc. Reply Comments to Consultation SLPB-002-20 TABLE OF CONTENTS A. Introduction ____________________________________________________________ 1 B. Arguments for option 1 and against option 2 _________________________________ 1 a. Contiguity ______________________________________________________________ 1 b. Availability of ecosystem in the 3900: impacts on viability_________________________ 3 c. Moratorium ____________________________________________________________ 4 d. Arguments for Improvements to Option 1 _____________________________________ 4 C. 3800 MHz Auction _______________________________________________________ 5 a. Value _________________________________________________________________ 5 b. Procompetitive Measures _________________________________________________ 5 c. Tier 4 and 5 Licensing Area ________________________________________________ 6 TekSavvy Solutions Inc. Page 1 of 6 Reply Comments to Consultation SLPB-002-20 A. INTRODUCTION 1. TekSavvy Solutions Inc. (“TekSavvy”) is submitting its reply comments on ISED’s “Consultation on the Technical and Policy Framework for the 3650-4200 MHz Band and Changes to the Frequency Allocation of the 3500-3650 MHz Band”. 2. TekSavvy reasserts its position in favour of Option 1 in that Consultation document, and its strong opposition to Option 2, as expressed in its original submission. TekSavvy rejects Option 2 as disastrous both for WBS service providers’ ongoing viability and availability of broadband service to rural subscribers. 3. TekSavvy supports Option 1, wherein WBS Licensees would be allowed to continue to operate in the band of 3650 to 3700 MHz indefinitely as the only option that enables continued investment in rural broadband networks and continued improvement of broadband services to rural subscribers. -
Rogers.Com O 416.935.7009 M 416.371.6708
Howard Slawner 350 Bloor Street East, 6th Floor Toronto, ON M4W 0A1 [email protected] o 416.935.7009 m 416.371.6708 August 10, 2018 Via email: [email protected] Aline Chevrier Senior Director, Spectrum Licensing and Auction Operations Innovation, Science and Economic Development Canada 235 Queen Street, 6th floor Ottawa, Ontario K1A 0H5 Re: Canada Gazette Notice No. SLPB-004-18: Consultation on Revisions to the 3500 MHz Band to Accommodate Flexible Use and Preliminary Consultation on Changes to the 3800 MHz Band Please find the reply comments of Rogers Communications Canada Inc. (Rogers) in response to Canada Gazette, Part I, June 16, 2018, Consultation on Revisions to the 3500 MHz Band to Accommodate Flexible Use and Preliminary Consultation on Changes to the 3800 MHz Band (SLPB-004-18). Rogers thanks the Department for the opportunity to provide input on this important issue. Yours very truly, Howard Slawner Vice President – Regulatory Telecom HS/pg Attach. Consultation on Revisions to the 3500 MHz Band to Accommodate Flexible Use and Preliminary Consultation on Changes to the 3800 MHz Band SLPB‐004‐18 Reply Comments of Rogers Communications Canada Inc. August 10, 2018 Rogers Communications Consultation on Revisions to the 3500 MHz Band to August 10, 2018 Accommodate Flexible Use and Preliminary Consultation on Changes to the 3800 MHz Band (SLPB-004-18) Table of Contents Page Executive Summary 2 Introduction 4 Rogers’ Reply Comments of Other Parties Q1 Timelines for 5G ecosystems for 3500 -
Cologix Vancouver: Metro Connect Services Convenient, Simple Solution to Increase Access Across Data Centres Within a Metro Market
Cologix Vancouver: Metro Connect Services Convenient, simple solution to increase access across data centres within a metro market Cologix’s Metro Connect is a low-cost product offering that extends Cologix’s dense network availability to customers regardless of data centre location within a market. Metro Connect is a fibre-based service that offers bandwidth of 100Mb (FastE), 1000Mb (GigE), or 10G and higher (Passive Wave). FastE and GigE services are delivered through a Cologix switch to the customer via a copper cross-connect. The Passive Wave offering provides a dedicated lambda over Cologix fibre that customers must light with their own network equipment. Customers are able to request one of two diverse routes for all three services. Cologix Vancouver Metro Connect enables: Connections between Extended carrier and network A low-cost alternative to local Cologix’s 2 Vancouver data choice loops centres Our Vancouver Metro Connect product provides connections between 1050 West Pender and 555 West Hastings over shared dark fiber and Cologix-operated network equipment. The product comes in several different confgurations to solve various customer requirements. All Metro Connect services include a cross-connect within each facility to provide a complete end-to-end service. Cologix Vancouver Metro Connect Map Quick Facts: • Network neutral access to 10+ unique carriers on-site plus 20+ networks at the Redundant bre routes ymor St. Harbour Centre via Se have 1 meter clearance diverse fibre ring 1 Meter between duct systems • Home to the primary -
Broadcasting Decision CRTC 2016-196
Broadcasting Decision CRTC 2016-196 PDF version Reference: 2016-147 Ottawa, 24 May 2016 Various licensees Various locations across Canada Various terrestrial broadcasting distribution undertakings – Administrative renewals 1. The Commission renews the broadcasting licences for the terrestrial broadcasting distribution undertakings set out in the appendix to this decision from 1 September 2016 to 30 November 2016, subject to the terms and conditions in effect under the current licences. 2. This decision does not dispose of any issue that may arise with respect to the renewal of these licences, including past non-compliance issues. The Commission is considering the renewal of these licences in Call for licence renewal applications: Submission of renewal applications for broadcasting licences of terrestrial distribution undertakings (BDUs) that will expire in 2016 and 2017; implementation of certain conditions of licence and review of practices in regard to the small basic and flexible packaging requirements for all BDU licensees, Broadcasting Notice of Consultation CRTC 2016-147, 21 April 2016. Secretary General *This decision is to be appended to each licence. Appendix to Broadcasting Decision CRTC 2016-196 Terrestrial broadcasting distribution undertakings for which the broadcasting licences have been administratively renewed until 30 November 2016 Licensee Locations Access Communications Co-operative Limited Regina (including White City), Saskatchewan Cogeco Cable Canada GP Inc. (the general Belleville, Burlington, Georgetown, partner) -
January 11, 2019 the Broadcasting and Telecommunications Legislative Review Panel C/O Innovation, Science and Economic Devel
January 11, 2019 The Broadcasting and Telecommunications Legislative Review Panel c/o Innovation, Science and Economic Development Canada 235 Queen Street, 1st Floor Ottawa, Ontario K1A 0H5 VMedia Inc. (“VMedia”) is grateful for the opportunity to submit comments on the broadcasting and telecommunications legislative review (the “Review”) initiated by Innovation, Science and Economic Development (“ISED”) Canada. Executive Summary The Review ES1.The issues outlined in the terms of reference and the themes described by the panel appointed by ISED to review the relevant legislation (the “Panel”) are extensive. There are seven terms of reference relating to issues to consider in connection with the Telecommunications and Radiocommunication Acts, and eight in connection with the Broadcasting Act. In addition, there are four themes set out by the Panel intended to “help guide its work and structure meaningful dialogue during its consultation process”. ES2.Among those 19 elements of consideration, we note that the word competition is mentioned only twice, with little elaboration or context. ES3.As the second point under both the Telecommunications and Radiocommunication Acts, under the heading “Competition, Innovation, and Affordability”, the question is asked, “Are legislative changes warranted to better promote competition, innovation and affordability?” ES4.In addition, competition is mentioned at the very end of the first of the Panel’s themes, “Reducing Barriers to Access by All Canadian to Advanced Telecommunications Networks”. All of the rest of that theme focuses on the achievements of telephone and cable companies, and the heavy lifting ahead of them as they keep up with digital transformation. ES5.There is no mention at all of competition in the terms of reference relating to the Broadcasting Act. -
Cologix Torix Case Study
Internet Exchange Case Study The Toronto Internet Exchange (TorIX) is the largest IX in Canada with more than 175 peering participants benefiting from lower network costs & faster speeds The non-profit Toronto Internet Exchange (TorIX) is a multi-connection point enabling members to use one hardwired connection to exchange traffic with 175+ members on the exchange. With peering participants swapping traffic with one another through direct connections, TorIX reduces transit times for local data exchange and cuts the significant costs of Internet bandwidth. The success of TorIX is underlined by its tremendous growth, exceeding 145 Gbps as one of the largest IXs in the world. TorIX is in Cologix’s data centre at 151 Front Street, Toronto’s carrier hotel and the country’s largest telecommunications hub in the heart of Toronto. TorIX members define their own routing protocols to dictate their traffic flow, experiencing faster speeds with their data packets crossing fewer hops between the point of origin and destination. Additionally, by keeping traffic local, Canadian data avoids international networks, easing concerns related to privacy and security. Above: In Dec. 2014, TorIX traffic peaked above 140 Gbps, with average traffic hovering around 90 Gbps. Beginning Today Launched in July 1996 Direct TorIX on-ramp in Cologix’s151 Front Street Ethernet-based, layer 2 connectivity data centre in Toronto TorIX-owned switches capable of handling Second largest independent IX in North America ample traffic Operated by telecom industry volunteers IPv4 & IPv6 address provided to each peering Surpassed 145 Gbps with 175+ peering member to use on the IX participants, including the Canadian Broke the 61 Gbps mark in Jan. -
QUESTION 20-1/2 Examination of Access Technologies for Broadband Communications
International Telecommunication Union QUESTION 20-1/2 Examination of access technologies for broadband communications ITU-D STUDY GROUP 2 3rd STUDY PERIOD (2002-2006) Report on broadband access technologies eport on broadband access technologies QUESTION 20-1/2 R International Telecommunication Union ITU-D THE STUDY GROUPS OF ITU-D The ITU-D Study Groups were set up in accordance with Resolutions 2 of the World Tele- communication Development Conference (WTDC) held in Buenos Aires, Argentina, in 1994. For the period 2002-2006, Study Group 1 is entrusted with the study of seven Questions in the field of telecommunication development strategies and policies. Study Group 2 is entrusted with the study of eleven Questions in the field of development and management of telecommunication services and networks. For this period, in order to respond as quickly as possible to the concerns of developing countries, instead of being approved during the WTDC, the output of each Question is published as and when it is ready. For further information: Please contact Ms Alessandra PILERI Telecommunication Development Bureau (BDT) ITU Place des Nations CH-1211 GENEVA 20 Switzerland Telephone: +41 22 730 6698 Fax: +41 22 730 5484 E-mail: [email protected] Free download: www.itu.int/ITU-D/study_groups/index.html Electronic Bookshop of ITU: www.itu.int/publications © ITU 2006 All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior written permission of ITU. International Telecommunication Union QUESTION 20-1/2 Examination of access technologies for broadband communications ITU-D STUDY GROUP 2 3rd STUDY PERIOD (2002-2006) Report on broadband access technologies DISCLAIMER This report has been prepared by many volunteers from different Administrations and companies. -
BCE Inc. 2015 Annual Report
Leading the way in communications BCE INC. 2015 ANNUAL REPORT for 135 years BELL LEADERSHIP AND INNOVATION PAST, PRESENT AND FUTURE OUR GOAL For Bell to be recognized by customers as Canada’s leading communications company OUR STRATEGIC IMPERATIVES Invest in broadband networks and services 11 Accelerate wireless 12 Leverage wireline momentum 14 Expand media leadership 16 Improve customer service 18 Achieve a competitive cost structure 20 Bell is leading Canada’s broadband communications revolution, investing more than any other communications company in the fibre networks that carry advanced services, in the products and content that make the most of the power of those networks, and in the customer service that makes all of it accessible. Through the rigorous execution of our 6 Strategic Imperatives, we gained further ground in the marketplace and delivered financial results that enable us to continue to invest in growth services that now account for 81% of revenue. Financial and operational highlights 4 Letters to shareholders 6 Strategic imperatives 11 Community investment 22 Bell archives 24 Management’s discussion and analysis (MD&A) 28 Reports on internal control 112 Consolidated financial statements 116 Notes to consolidated financial statements 120 2 We have re-energized one of Canada’s most respected brands, transforming Bell into a competitive force in every communications segment. Achieving all our financial targets for 2015, we strengthened our financial position and continued to create value for shareholders. DELIVERING INCREASED -
Cologix Montreal: Metro Connect Services Convenient, Simple Solution to Increase Access Across Data Centres Within a Metro Market
Cologix Montreal: Metro Connect Services Convenient, simple solution to increase access across data centres within a metro market Cologix’s Metro Connect is a low-cost product offering that extends Cologix’s dense network availability to customers regardless of data centre location within a market. Metro Connect is a fibre-based service that offers bandwidth of 100Mb (FastE), 1000Mb (GigE), or 10G and higher (Passive Wave). FastE and GigE services are delivered through a Cologix switch to the customer via a copper cross-connect. The Passive Wave offering provides a dedicated lambda over Cologix fibre that customers must light with their own network equipment. Customers are able to request one of two diverse routes for all three services. Cologix Montreal Metro Connect enables: Connections between Extended carrier and network A low-cost alternative to local Cologix’s 7 Montreal data choice loops centres Cologix’s Montreal Metro Connect product provides connections between the MTL1, Quick Facts: MTL2, MTL3, MTL4, MTL5, MTL6 and MTL7 data centres over shared dark fibre and Cologix-operated network equipment. The product comes in several different • Cologix operates confgurations to solve various customer requirements. All Metro Connect services include approx. 100,000 SQF across 7 a cross-connect within each facility to provide a complete end-to-end service. Montreal data centres • 2 pairs of 40-channel Cologix Montreal Metro Connect Map DWDM Mux-Demuxes (working and protect) enable 40x100 Gbps between each facility = 4Tbps Metro Optical -
Le Développement Des Startups En Contexte D'incertitude Et L'analyse
1. Louvain School of Management (LSM) Le développement des startups en contexte d’incertitude et l’analyse de la prise de décision dans une équipe multiculturelle Mémoire à titre « Confidentiel » Mémoire-projet réalisé par Sara BARATA CARRILHO Promoteur Julie HERMANS Lecteur Malo BEGUIN Année académique 2017-2018 En vue de l’obtention du diplôme Master 120 en Sciences de gestion Chaussée de Binche, 151 - 7000 Mons, Belgique www.uclouvain.be/lsm Mémoire à titre confidentiel 2. RESUME Ayant vu le jour aux Etats, Unis, le terme « startup » n’existe pas depuis longtemps. Il ne s’est généralisé à l’international que depuis une grosse vingtaine d’année. Mais son statut de petite entreprise ne l’empêche pas de devoir faire face à son environnement interne et externe tout comme les multinationales. La recherche exploratoire suivante aura lieu d’analyser les particularités organisationnelles liées à la communication interne d’une jeune startup canadienne, intitulée Planhub, ainsi que de proposer quelques recommandations managériales pour aborder au mieux le contexte d’incertitude dans lequel elle se développe. Mots clés : contexte d’incertitude, dissidence stratégique, prise de parole, silence organisationnel, recommandations managériales. Mémoire à titre confidentiel 3. REMERCIEMENTS Je voudrais sincèrement remercier ma promotrice, Julie Hermans, qui a accepté de m’encadrer dans cette recherche exploratoire même à distance. Ses conseils et sa disponibilité m’ont été très précieux dans la réalisation de mon mémoire. Je tiens également à remercier l’équipe managériale de l’entreprise, qui a accepté de soumettre leur startup comme sujet d’étude, ainsi que le reste de l’équipe qui a pris le temps de répondre aux questionnaires individuels. -
Application for Forbearance from the Regulation of Residential Local Exchange Services
Telecom Decision CRTC 2018-109 PDF version Ottawa, 29 March 2018 Public record: 8640-S22-201711648 Saskatchewan Telecommunications – Application for forbearance from the regulation of residential local exchange services The Commission approves SaskTel’s request for forbearance from the regulation of residential local exchange services in the exchange of North Battleford, Saskatchewan. Application 1. The Commission received an application from Saskatchewan Telecommunications (SaskTel), dated 15 December 2017, in which the company requested forbearance from the regulation of residential local exchange services1 in the exchange of North Battleford, Saskatchewan. 2. The Commission received a submission regarding SaskTel’s application from Rogers Communications Canada Inc. (RCCI). Commission’s analysis and determinations 3. Pursuant to the Commission’s requirements in Telecom Decision 2006-15, SaskTel provided evidence to support its forbearance request, including competitor quality of service (Q of S) results for the six months preceding its application, and a draft communications plan for the Commission’s approval. The Commission has assessed SaskTel’s application based on the local forbearance test set out in Telecom Decision 2006-15 by examining the four criteria set out below. Product market 4. The Commission received no comments with respect to SaskTel’s proposed list of residential local exchange services. 5. SaskTel is seeking forbearance from the regulation of 11 tariffed residential local exchange services. The Commission notes that 10 of these services were included in the list of services set out in Telecom Decision 2005-35-1. The other service, Feature 1 In this decision, “residential local exchange services” refers to local exchange services used by residential customers to access the public switched telephone network and any associated service charges, features, and ancillary services.