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Annual-Report-2013-2014-Text-Version 1 Performance Highlights Against Outcomes – Our Scorecard The 2013/14 City of Kingston Annual Report measures Council’s performance against what we said we would do in our 2013-2017 Council Plan. The Council Plan sets out the vision for Kingston as well as strategic objectives and actions for Council to follow each year. In particular, it provides the financial framework for delivering all the everyday services and programs that the community enjoys and expects from their local Council. Listed in the Council Plan and referred to throughout this report are six key goals (end results) that are used to measure Council’s performance over five years. The following table summarises Council’s performance in 2013/14 against these six goals. A more detailed report of the goals starts on page 45. Goal Goal 1 Goal 2 Goal 3 Goal 4 Goal 5 Goal 6 The Council Plan Facilities and A sustainable Healthy, strong A prosperous and An effective voice A well-managed contains Goals to assets that are natural and built and connected dynamic city and effective be delivered over well used and environment communities organisation a five-year period. effectively managed Our major • Completed • Council • Council issued a • Supporting over • Council worked • Council scored achievements in projects included responded to ban on smoking 15,500 businesses with affected higher than the 2013/14 Carrum Life State-Government within a 10 metre within Kingston. businesses and state average on Saving Club, initiated planning radius of outdoor • Creation of the welcomed State five core Clayton South zone reforms playgrounds and Vulnerable Road Government’s performance playground, and • Ministerial skate parks. User Committee. recently measures in the HD Bert Thomas approval to rezone • Kingston’s major •“Kingston’s Virtual announced $30 Local Government Pavilion. 11.6 ha of festivals were Storytime” brought million assistance Community • Over $2 million industrial land. successfully story time online. package. Satisfaction worth of drainage • Replacement of delivered. • Securing funding • Progress traffic Survey. improvements. out-of-date sports • The Kingston of $750,000 from changes in South • Kingston’s new • Major road and ground lighting. Charitable Fund Living Libraries for Road to support 24-hour language flood mitigation • Retendering of reached the Westall Hub. • the enhancements line services was works. Council’s green $1,000,000. Holding the highly and revitalisation implemented with • Commenced waste collection • Council’s new successful Pop-Up of the Moorabbin one contact construction of the service for the Public Health and music series. Junction. number for all new Family and next 15 years. Wellbeing Plan, • Council secured •Numerous rail languages. Children’s Centres • Introduced new Community Safety government interface • Introduced Live in Parkdale and on-call hard waste Strategy, and funding for the improvements in Streaming of Edithvale. collections. Multicultural Action CCTV community the city. Council Meetings Plan 2013-2017 safety project. and Ward were launched. Meetings. Results • Committed • Community • Number of young • Community • Community •Community 91.4% of the satisfaction with people supported: satisfaction with satisfaction with satisfaction with 2013/14 adopted appearance of 11,914 arts centres and informing the contact with budget. public places: 74 • Community libraries: 76 community: 63 customer service: • Community Community satisfaction with • Community • Community 79 satisfaction with satisfaction with elderly support satisfaction with satisfaction with •Kingston City condition of local Council’s general services: 71 enforcement of lobbying on behalf Council’s liquidity streets and town planning local laws: 67 of the community: ratio: 143% footpaths: 65 policy: 58 60 Our challenges in • Proposed • Legislative • Changes to the • Facilitating the • Advocating on • Introduction of 2013/14 drainage changes impacted funding and orderly renewal of external issues of the Fire Services improvements in on the delivery of standards of Aged established areas strategic Levy. Edithvale were Council planning Care Services including importance, • The migration of delayed due to application impacted on Moorabbin and including issues the payroll system Environmental processes. Council’s aged Mentone Activity relating to from Fujitsu to the Management • Biodiversity care service centres. Moorabbin Airport new HR/payroll Plans involving Strategy deferred delivery. • Introducing the and retail use of system supplied more extensive until 2014/15. • Planning and National Heavy Commonwealth by Aurion, and investigations than • Delays in implementation for Vehicle land. branded as anticipated. developing the new Family Regulations. • Construction of MyConnect. • Managing the projects beyond and Children’s • The Lower Dingley Bypass • Preparation for successful delivery Council’s Centres while Dandenong Road and implications new Local of grant funded authority, including continuing usual shopping centre for nearby South Government projects within the development operations of our upgrade was Road. Performance required timelines of the Structure services. delayed pending • Responding to reporting and grant program Plan at Southland. • The Education the removal of an State Government measures. requirements. • Rehabilitation of and Care Services electricity pole and reforms to • Fair Work Act • Managing open Council’s former National the need for residential and and anti-bullying space/reserves land fill sites. Regulations additional commercial zones. legislation. with an increase in continued to be drainage works. • Staff changes • Negotiation of flooding due to progressively • Reduce the have impacted on Kingston City peak rain events. rolled out. growth in road the ability to Council Enterprise trauma, particular develop a Crisis Agreement until for older road Communications February 2017. users and cyclists. Plan. 2 Contents OVERVIEW Introduction ............................................................................................................................................................................................. 4 Welcome .................................................................................................................................................................................................. 5 Community Inspired Leadership ............................................................................................................................................................... 6 Our Services – Rates at Work .................................................................................................................................................................. 7 Kingston’s Major Projects ........................................................................................................................................................................ 9 A Message from the Mayor .................................................................................................................................................................... 11 A Message from the Chief Executive Officer .......................................................................................................................................... 12 Chief Financial Officer’s Report ............................................................................................................................................................. 13 Sustainability Report............................................................................................................................................................................... 17 Year in Review ....................................................................................................................................................................................... 22 Snapshot of Kingston ............................................................................................................................................................................. 25 Our Councillors ...................................................................................................................................................................................... 26 Our Organisation .................................................................................................................................................................................... 30 Executive Profiles .................................................................................................................................................................................. 31 Our People ............................................................................................................................................................................................. 33 Our Volunteers ....................................................................................................................................................................................... 36 Awards and Recognition ......................................................................................................................................................................... 39 Connecting with our Community ............................................................................................................................................................. 40 COUNCIL PLAN REPORTING
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