Have your say on Council bus services

We want to know what is most important to you so we can make sure that funding is spent on the services you value the most

We currently support a wide range of bus services. This includes services which are entirely funded by the council and others which are commercial services that receive top-up funding for part of the service, for instance evenings or bank holidays..

We currently support 32 bus services (correct as of June 2017), in areas where there would otherwise be no service or a more limited route/timetable. How will your feedback change what we do?

It will enable us to better understand what your priorities are for public transport and help us to review our supported bus services in terms of meeting these priorities. The information will also form part of a wider Bus Strategy which will be developed as part of the West of Combined Authority later in the year.

Q1 How often do you use bus services in South Gloucestershire at the following times of day or week? A few times a 4 or more days a Never A few times a year month 1 - 3 days a week week Daytime (before 6pm) Evening/Night (after 6pm) Monday - Friday

Weekends

Q2 If you don't use buses, why is this?

If you are not a bus user: Go to Q4 Q3 Please select any of the bus routes you have used in the last 12 months:

Q3a Fully supported routes:

19A - Bath to Cribbs Causeway ...... 628 - Severn Beach to Cribbs Causeway ...... 84 - to Wotton-under-Edge ...... 634 - Tormarton to Kingswood ...... 85 - Yate to Wotton-under-Edge ...... 684 - Wick to Keynsham ...... 86 - Kingswood to Longwell Green ...... 680 - North Yate to Filton College ...... 615 - Thornbury Town Service ...... 948 - Pucklechurch - - Kings Oak Academy and Sir Bernard Lovell 620 - Bath to Old Sodbury...... Academy ...... 622 - Chipping Sodbury to Cribbs Causeway . 963 - Patchway to Winterbourne Academy..... 625 - Severn Beach to UWE...... 967 - South Yate to 626 - Wotton-under-Edge to Centre .... None of the above...... 627 - Thornbury to Cribbs Causeway ......

Q3b Partially supported routes:

6 - Kingswood to Bristol ...... 77 - Bristol to Thornbury...... 7 - Staple Hill to Bristol...... 78 - Bristol to Thornbury via Cribbs Causeway ...... 17 - Keynsham to Southmead Hospital ...... 79 - Bristol to Thornbury...... 18 - Lyde Green to Henbury...... 79 - Marshfield - Bath Centre and Schools ..... 35 - Marshfield to Bristol ...... 82- Yate to Southmead Hospital ...... 41 - Yate to Malmesbury ...... 202- Chipping Sodbury to Winterbourne...... 46 - Bristol Centre to Yate ...... 411- Severn Beach - Marlwood - Castle X49 - Bristol to Yate ...... School ...... None of the above......

Q4 Which of the following do you have access to? (tick all that apply)

Car (as driver or passenger)...... Smartphone ...... Concessionary bus pass...... None of the above...... Internet......

Q5 What other forms of transport do you use at least once a month to travel within South Gloucestershire? (tick all that apply)

Car - as driver ...... Walk ...... Car - as passenger ...... Train...... Motorbike/Scooter...... Taxi...... Bicycle...... If you are not a bus user: Go to Q10a

Q6 How well do the buses you use currently meet your needs?

Not at all...... Very poorly...... Quite poorly ...... Quite well...... Very well ...... Not Applicable/Don't know...... Q7 Please tell us in more detail why you chose the answer you gave for Question 6:

Q8 Why do you use the bus as a way of getting around? (tick all that apply)

No driving licence/no access to a car ...... More affordable than my other options ...... Quicker than my other options ...... Free travel concession...... More convenient/easier than my other More environmentally friendly ...... options...... Other ......

Q8a If 'other' please specify:

Q9 How often do you use the following sources for information about buses?

Never Very occasionally Sometimes Often On-stop timetable display On-stop real time information display Paper timetables Bus operator website Search engine or online map Smartphone app e.g. UK Bus Checker Travelwest Journey Planner Traveline Journey Planner South Gloucestershire Bus Network Map

Q10 Please rank how important it is for South Gloucestershire Council to provide access to the following facilities by bus: (1 being most important, and 5 being least important). You can only use each ranking once 1 (most 2 3 4 5 (least important) important Education Places of Employment Healthcare Shopping Social and leisure Q11 If we have to make any changes, where possible South Gloucestershire Council will seek to reduce or change a service rather than remove it completely.

Thinking about the future of the bus service, please rank how important it is for South Gloucestershire Council to provide the following: (1 being the most important, and 4 being the least important) You can only use each ranking once

1 (most important 2 3 4 (least important Services which run during peak hours Later evening services Sunday services Bank Holiday services

Q12 Do you think the council should set a maximum level of financial support per passenger on its supported services?

Yes...... No ...... Go to Q14

Q13 If yes, what do you think the maximum level of financial support should be in £ per passenger?

£1-2 ...... £3-4 ...... £5-6 ...... £7-8 ...... £8+......

If more than £8 please specify an amount:

Q14 Would you be prepared to catch more than one bus to get to your destination?

Yes...... No ......

Q15 Is there is anything else you would like the council to consider in relation to supported bus services? About You

Q16 Are you responding...?

As an individual...... On behalf of an organisation...... If you are responding on behalf of an organisation, please tell us its name.

Q17 Please tell us your full postcode:

Q18 If you would like to be made aware of future consultations in relation to bus services, please provide us with your preferred contact details (email or postal address)

Your contact details will not be used for any other purposes or passed on to any other departments or organisations

This section is really important as it helps us to gain a better understanding of the needs of different transport users, the views of different people and how they could be impacted by any changes. This information will remain confidential and will be used for analysis purposes only. Your personal information will not be published and individuals will not be identified.

If you are responding on behalf of an organisation you do not need to answer these questions.

Q19 Your age:

18 or under...... 65 - 74...... 19 - 24...... Over 75 ...... 25 - 44...... Prefer not to say...... 45 - 64......

Q20 Your gender:

Female ...... Male ...... Prefer not to say......

Q21 How many adults are there living in your household?

1 ...... 2 ...... 3 ...... 4 ...... 5 or more...

Q22 How many children under the age of 18 are there living in your household?

None...... 1 ...... 2 ...... 3 ...... 4 or more...

Q23 Which of the following age groups do the children in your household fall into:

Under 4 ...... 11 to 15...... Not applicable ...... 5 to 10 ...... 16 to 18 ...... Q24 Do you consider yourself to be disabled?

No...... Yes - Mental health condition, such as depression, anxiety or schizophrenia...... Prefer not to say...... Yes - Learning disability/difficulty (such as Yes - Physical impairment, such as difficulty Down's Syndrome, dyslexia, dyspraxia) or using arms or mobility issues which may cognitive impairment (such as autistic mean using a wheelchair or crutches ...... spectrum disorder)......

Yes - Sensory impairment such as being Yes - Long standing illness or health blind/ having serious visual impairment, or condition, such as cancer, HIV, diabetes, being deaf/ having a serious hearing chronic heart disease or epilepsy...... impairment ...... Yes - Other (please state) ......

Other, please tell us:

Q25 Your ethnicity:

Arab/Arab British...... Mixed/Multiple Ethnic Groups – White & Asian ...... Asian/Asian British – Bangladeshi ...... Mixed/Multiple Ethnic Groups – White & Asian/Asian British – Indian ...... Black African ...... Asian/Asian British – Pakistani ...... Mixed/Multiple Ethnic Groups – White & Asian/Asian British – Chinese...... Black Caribbean...... Asian/Asian British – Other (please state) ...... Mixed/Multiple Ethnic Groups – Other (please state) ...... Black/African/Caribbean/Black British – African...... White – English/Welsh/Scottish/Northern Irish/British ...... Black/African/Caribbean/Black British – Caribbean...... White – Irish...... Black/African/Caribbean/Black British – White – Other (please state)...... Other (please state) ...... Other ethnic group (please state) ...... Gypsy or Traveller of Irish Heritage...... Prefer not to say...... Other, please tell us:

Q26 Which of the following apply to you? (Please tick all that apply)

Employed full-time ...... Away from work (ill, maternity leave, holiday or temporarily laid off) ...... Employed part-time...... Looking after home/family...... Self employed/ freelance ...... Long term sick/disabled ...... Unemployed...... Retired...... Government funded training course/ apprenticeship...... Prefer not to say...... Student...... Other ...... Thank you for taking the time to respond to this survey. Please return this survey or any comments before 3rd September 2017 by post to: FREEPOST RTXL-YJXJ-BXEX , South Gloucestershire Council, Corporate Research & Consultation Team, Supported Bus Network, Council offices, Badminton Road, Yate, BRISTOL, BS37 5AF

Any personal information that you have supplied will be held by South Gloucestershire Council in accordance with the Data Protection Act. This information will only be used as part of this exercise and personal information will not be published or passed onto any other organisation.