…… ... 1 2021) SoSe 7
Payment II Payment
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Chair of Mobile Business & Multilateral Security & Multilateral Business of Mobile Chair M. a. Frankfurt University Goethe Prof. Dr. Kai Rannenberg Dr. Prof. Mobile Mobile Business ( II M Application Application Domains II: Lecture …… ... 2 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 3 previous ups entering ups - Introduction these solutions also differ in their business models, the the models, business in their differ also solutions these
lecture), interests.theirand parties,involved acceptance. (cf. technologiesappliedthe in differencestoIn addition the market.the consumer and share marketfor claimtheir stakingare partiesAll The mobile payment space is becoming more and moreand more is becomingspace payment mobileThe startand leadersestablished both with competitive,
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. . …… ... 4 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 5 Banks operator Network Payment Parties Payment Intermediaries - M Merchants Customers different interests: different with with
Intermediary ProvidersServiceFinancial Customers Merchants operators Network
. . . . . Different parties parties Different …… ... 6 1 & - independent - Customers Customers | Payment Parties Payment - M world. -
offline branches). In conjunction with personalised offers, spontaneous, time & paymentshopping enabled.is Enhanced security withregard paymentto transactions in the on Mobility propertiesMobility enablethe efficient utilisation of travel andwaiting time. Increased comfort user& friendlinessthrough the independencetowards time and(particular place due to the fact that there areand lessless
. . . . It was often argued that mobile payment services provide several several provide services payment mobile that argued often was It as: such to customers advantages …… ... 7 Customers Customers | 2 Payment Parties Payment - M relate to traditional means of means traditional to relate ” obvious to customers? to obvious ” advantages “ advantages “ payment?
How do these How do
Are these these Are : :
And But …… ... 8 Intermediaries Payment parties Payment - Payment Parties Payment - M ). Yapital Verifone) Click and Buy (owned by Deutsche Telekom, closed in 2016)byDeutsche Telekom, Buy (ownedclosed and Click eBay, sinceby 2015 (initiallyowned independent Paypal company) 2014 since Group, integrated into Otto owned by (initially Yapital
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Intermediaries can act with bank license (e.g. withoutand Paypal)bank license with actcan Intermediaries (e.g. licensebank Some intermediaries try to push their own hardware intothe hardwareown theirpush try to Someintermediaries Pay) SamsungPay,(e.g. marketApple customer) and therefore charge transaction fees. transactioncharge thereforeand customer) M by otherowned are intermediariesthe Many of banks: or operators merchants,as such Intermediaries are processing payments between the different the between payments processingare Intermediaries aof bank the and merchantaof bank the between(e.g. parties
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. . …… ... 9 Payment Parties Payment - Credit Credit Card Companies M
Nowadays they are trying to virtualize their credit cards and cards credittheir virtualizetryingto arethey Nowadays mobilewallets. differentintothe positionthemselves Credit card companies were the first movers using the NFC the using movers firstthe were companiescard Credit cards.credit contactlesswith technology
. . …… ... 10 Banks Source: Boston Consulting Group Consulting Boston Source: Payment market as market Payment - Payment Parties Payment - M both on the the on credit/cash management both —
side and on the the on acquiring sideandside buying behaviors and individual customers who generate generate a large who individual customers andbehaviors buying numbertransactions of withmerchants Relationships and paymentsprocessing true the paymentsthe only to of gateway infrastructure Possession automated andhouse, (card issuing, wire)clearing identifyand broad check usageto that can becard Data from used Established large customer customer baseslarge Established mitigation, management, experience fraud in risk Extensive security,
. . . . . following assets:following Banks are currently not as present in the M inthe presentas not currently are Banks the have they but operators,and providers payment online . …… ... 11 Payment Payment Merchants - Payment Parties Payment - M are holding back the introduction of introduction the back holding are
new technologies.new customer. mostmerchants Therefore, adopt these new processes.these adopt the by adoptedwill be technologywhich clearit isnow Up to not They need to install new hardware (e.g. NFCnew terminals), hardware installnew to need They to employeestheir train and Payment) (e.g. QR Code software Merchants are faced with a large amount of different M different of amount large a with facedare Merchants solutions.
. .
. . …… ... 12 O2 Wallet (Telefónica) Network Operators Payment Parties Payment - M Vodafone Wallet Vodafone
My Wallet Wallet My Therefore they are cooperating with credit card companies and companiescard credit with cooperatingare they Therefore processing. payment for providerspayment online Network operators such as Telekom, Vodafone and Telefónica all Telefónicaand VodafoneTelekom, as such operators Network solution.wallet own their developed
. . (Deutsche Telekom) (Deutsche …… ... 13 Payment Parties - M Standardisation Standardisation Bodies Consortia (Sample) and …… ... 14 . [FrostSullivan2002] Consortia an Source: will be between will be between in attracting in attracting merchants, since the financial services industry
and
operators Most commonly, such alliances alliances Most such commonly,
operator is pursuing operator solution. an own is pursuing standard standard leadcould to a situation each where serious challenges multinational) (or a national of absence the exclusive linkto the operator would face Any mobile payment scheme payment scheme mobile involving Any …… ... 15 ), ) Debitel (Overview) 01] - , TIM, , TIM, 2 10 - , BBVA, BSCH, , BBVA, Payment Consortia Consortia Payment - BankAmericard M − till 2002)− till Amena till 2009 till – Debitel ) [closed down 2016 ) [closed 2 , France (Orange France, SFR) CB, , Denmark (Orange Denmark, PBS, (Telefonica, Vodafone, Vodafone, (Telefonica, (Safaricom, Vodafone) (Safaricom, , U.S. (NXP, Semiconductors, Sony, Nokia), Since 2004 Since Nokia), Sony, Semiconductors, (NXP, U.S. , Mobile, Telefónica, Vodafone, Orange, O CB Sur Mobile - , Italy (Wind TLC, BancaTLC, Sella) Italy (Wind , , Italy (Omnitel,, Visa Italy International, Netherlands (since beginning of 2002),Netherlandsof (since Germany beginning (since endof Kenia , Sistema 4B, Euro 6000)Euro , Sistema 4B, ) , Spain (T Germany Germany O (Vodafone, , U.S. and India (Nokia and other andinvestors) , and other (NokiaU.S. India , Europe , Bank,Europe (Deutsche , , , , Finland Visa Nordea, (Nokia, International) Pesa - till 2005 till Paiement Paybox Simpay Omnipay Payment Orange Mobile Gemplus mpass Forum NFC Obopay Mobipay Sermepa Moxmo 2004 2003), till both EMPS M MobilMat ...... …… ... 16 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 17 Area - services), services), - Payment - M process - relevant) services (e.g. billing (e.g. services relevant) - the payment the Some Relevant InterestsRelevant the in Some Controlling Controlling
Central Banks: Central currencyshadowaavoid toC2Cpayments direct No increase customer loyalty and decrease churn rates churn loyaltydecrease and customerincrease Banks: Network operators:Network (securityof new Offering Merchants: enforceable. be should payments Accepted Customers: to accesshave shouldparties (trustworthy)of a smallnumberOnly data.financialpersonal
. . .
. . …… ... 18 Payment - Source: Informa Telecoms & Media Telecoms InformaSource: Different Drivers for M for Different Drivers …… ... 20 - 2017.pdf - report - transformation/studie - payment Customers - digitale mobile /de/ www.pwc.de Payment Use Cases - A survey among German among survey A use some highlighted customers payment mobile for cases solutions. Source: https://Source: Preferred M …… ... 21 [LuarnLin2004] Source: The Customer’sThe perspective DifferentConflicts Interests & efficacy -
Perceived financial cost financial Perceived Perceived ease of use of ease Perceived credibility Perceived self Perceived Perceived usefulness Perceived . . . . . Factors affecting the acceptance of mobile payment services: payment mobileof acceptance the affecting Factors . …… ... 22 Payment. - 3% transaction fee. transaction 3% - Payment Transaction Transaction Payment |1 Fees - M
Banks, credit card companies and intermediaries want to maximizeto want intermediariesand companies card Banks,credit share. their Merchants want to keep as much as possible of the money and are andmoney the ofpossible as keepmuch asto want Merchants 2 morethanto pay willingnot Customers are not willing to pay more to use M use to pay moreto willing not are Customers
.
. . …… ... 23
Payment Transaction Transaction Payment |2 Fees -
M Source: Diamond Management & Technology Consultants, Informa Telecoms & Media Telecoms Informa Consultants, Technology & Management DiamondSource:
By covering the whole value chain between merchant and merchant between chain value whole the By covering relativelyclaima can solutionspaymentonlinemobile consumer, fee. transactionthe of bigshare . …… ... 24 Supporting sovereignty of Multilateral Security their and interests Protection different parties Considering conflicts interests Respecting …… ... 25 of of conflicts minimumof t forced to trust trust t to forced ’ the technology the into into Supporting sovereignty Supporting Parties aren Parties parties. other needonly a Parties trust others. their interests their . . and and Multilateral considers Security can be detected different parties different results . Respecting interests Respecting
enforced. Conflicts can be Conflicts negotiated Negotiated Parties can define Parties their own interests. Security of Security
. . . …… ... 26 , on easy to use easy , for example: Multilateral Multilateral Security it should it should be secure Payment? - Off: On the one hand
- TAN input TAN input vs. storage on the TAN phone
.
the other the other hand it should be Trade Multilateral Multilateral Security & M …… ... 27 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 28 Customer 3 2 1 processed by by processed Network Operators Payment Infrastructures Payment - M Network operators 4 5 Transactions
6 Merchant Vending machine Vending …… ... 29 - specific specific the product. the - out . details (product details product - hand from the vending the from (in this case the owner of owner the case (in this by calling a calling by PIN. merchant , checks details of the customer the of details , checks for Payment Infrastructures Payment - the confirms transaction confirms level information level M - asks transaction and the vending machine to to machine vending the a stock responds with transaction with responds PIN verifies informs Transactions processed by processed Network Transactions Operators orders enters PIN enters requests requests operator operator operator - - , displayed on the vending machine. vending on the displayed ,
the vending machine) about the transaction. the about machine) vending the receives Merchant machine. Network and account Network Network and costs) information, Customer Customer number
6. 5. 3. 4.
2. 1. …… ... 30 /kauf_ueber_mobilfunkrechnung_84.html smobil.rmv.de processed by by processed Network Operators Payment Infrastructures Payment - Source: Source: https:// Verkehrsverbund - M Main - Transactions 25% -
Advantage: no user login needed login user no Advantage: Service fee 18%fee Service Offers the possibility to pay with mobilepossibilitypayto with the Offers RMV appthe bill viaphone
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. Current example: Rhein example: Current …… ... 31 Customer 7 4 3 8 1 Payment Infrastructures Payment - M Payment Provider Payment 5 7 Transactions processed by processed Payment Transactions Providers 2 6 Merchant Bank/CC Server Bank/CC …… ... 32 . about and . merchant s website by by website s to customer and customer to ’ . the passes details passes asks for PIN asks for and enters the PIN the enters merchant price, customer). price, money to money confirmation the the on the merchant the on (for example his mobile phone his mobile example (for and sends a receipt to the to receipt a sends and Payment Infrastructures Payment - code - M transaction money to money transfers payment provider payment the the verifies PIN and instructs the bank or credit bank the instructs and PIN verifies contacts the customer and customer the contacts Transactions processed by processed Payment Transactions Providers institute identification transfer confirms the transaction and transaction the confirms requests a transaction a requests contacts MSISDN). –
customer. Payment provider sends provider Payment merchant. transaction executes Merchant Payment provider Payment to institute credit or Bank Payment provider Payment confirmation. Customer number Merchant information, (product transaction the Customer an entering
8.
6. 7. 4. 5. 3. 2. 1. …… ... 33 Customer 6 4 3 Banks Banks (Server Wallet) 1 7 Payment Infrastructures Payment - Bank/CC Server Bank/CC M 6 2 Transactions processed by processed Transactions 5 Händler Merchant …… ... 34 . that bill“. - the bank the “m to ) . customer . Then the the Then . Banks Banks (Server Wallet) , customer , , checks details of the the of details checks , (price & customer receives an receives & customer . on merchant’s web page and page web merchant’s on pay with credit card or bank card bank or card credit pay with Payment Infrastructures Payment details - sends order details to the customer customer the to details order sends . M authorizes the transaction the authorizes and confirms the transaction the confirms and . authorized server informs merchant and merchant informs server server PIN verifies server PIN transaction was for transaction for server Transactions processed by processed Transactions asks . asks for confirmation for asks transaction
Bank or credit card credit or Bank the transaction confirms Merchant customer account and account customer service deducting merchant to the money the transfers server charge and enters Customer card credit or Bank Merchant sends Merchant card credit or card credit or Bank Customer to wants he whether selects
7. 6. 5. 4. 3.
2. 1. …… ... 35 Wallet) Kunde Customer Banks (Handset (Handset Banks 4 Payment Infrastructures - 5 1 Bank/CC Server Bank/CC M Transactions processed by by processed Transactions 4 2 3 Merchant …… ... 36 on to Wallet) . bill“ - Banks (Handset (Handset Banks “m . (price, customer) customer) (price, , checks details of the the of details checks , PIN authorized and completed and authorized the and transfers the transfers and was on merchant’s WWW/WAP page, WWW/WAP merchant’s on . Payment Infrastructures - M . Transactions processed by by processed Transactions . server informs the merchant and the and merchant the informs server server verifies server transaction that the that
customer bank the of side the transaction executes Merchant customer account and authorizes the transaction. Then the the Then transaction. the authorizes and account customer merchant to the money the transfers server card credit or Bank Merchant sends details on the transaction the on details sends Merchant server card credit or bank the card credit or Bank and enters his PIN. Then information on purchase order, purchase on information Then PIN. his enters and delivery and account the of details and information transaction transferred is address Customer asks for transaction asks for Customer card bank or card credit pay with to wants he whether selects
5. 4. 3. 2. 1. …… ... 37 Customer 7 4 3 8 1 Payment Infrastructures Payment - M Payment Intermediary Payment 5 Transactions processed overprocessed Intermediaries Transactions 7 2 6 Merchant Bank/CC Server Bank/CC …… ... 38 - . . . to merchant passes details passes merchant the and the s website and chooses and website s ’ confirmation money to money money to money the the and sends a receipt to the to receipt a sends and transaction transaction (comparable to a regular online regular to a (comparable Payment Infrastructures Payment - transfer on the merchant the on M verifies credentials and instructs the the instructs and credentials verifies transfers payment intermediaries payment Transactions processed overprocessed Intermediaries Transactions the the requests credentials of the customer’s online customer’s the of credentials requests institute enters the online banking credentials as well as a one as well as credentials banking online the enters buys somethingbuys contacts
Merchant executes transaction executes Merchant customer. Bank or credit or Bank sends intermediaries Payment merchant. and customer Payment intermediaries Payment to institute credit or bank Customer transaction this for TAN time transaction). banking about the transaction (product information, price). information, (product transaction the about provider Payment different between choose can customer (PayPal: account. banking cards) credit also and accounts bank Customer method a payment as intermediaries payment the of one Merchant
8. 7. 6. 5.
4. 3.
2. 1. …… ... 39 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 40 Provider: PayPal |1 Mobile in April 2006. in April Example of a Proprietary Payment Payment Proprietary a of Example based mobile payment system introduced by PayPal PayPal by introduced system payment mobile based -
PayPal surpassed the 130 million account mark in 2006 (use of in(use 2006mark account130million the surpassedPayPal effects).network to due importantbase customer existing The service is integrated into the eBay auction and clearanceand auctioneBayintothe is integratedservice The system. Users need a regular PayPal account to use this service.tothis use accountPayPal regulara Usersneed signup tohas one mobilecomponent, the activateto Furthermore, service.paymentmobile forthe separately Text message Text company)eBay(former
. .
. . …… ... 41 Source: PayPal Source: (PAYPAL) Text to 729725 to Text Confirm with PIN PIN with Confirm Recipient notified Recipient Provider: PayPal |2 Mobile Example of a Proprietary Payment Payment Proprietary a of Example Sending money by text: by money Sending
the payment and tells him/her how to claim it. claim to how him/her tells and payment the user, and the PIN is entered to authorise the authorise to entered is PIN the and user, transaction. of recipient the notifies PayPal step, third the In containing the recipients phone number and the and number phone recipients the containing paid. to be amount the calls system payment the step, second the In In the first step, a text message is sent to PayPal, PayPal, to sent is message text a step, first the In
3. 2.
1. Example: …… ... 42 Source: PayPal Source: Provider: PayPal App iOS and Android devices. Android and iOS Example of a Proprietary Payment Payment Proprietary a of Example (to the merchant). (to the . case, the cancelled). case, the payment is payment the the Enter payment.amount of reject it (in the The latter the receipt, confirm or recipient has to Log into your PayPal Account on the the on app. Account PayPal your into Log the of recipient the of the email phone number or the mobile Enter
How to make payment: make How to PayPal App is available for is available App PayPal account a PayPal payment: for Requirement 3. 4. 1. 2.
the time of saletimeof the Payment can be made in 25 currencies worldwide. in 25currenciesbe made can Payment at only is 1.9% charged0.10euros/transaction +least at of fee A
. .
. . . …… ... 43 80% Mobipay , Vodafone, and about and Vodafone,, Moviles Examples of Consortia of Examples € . Mln , Telefónica , founded Amena Mobipay 09: Pilot trial in Madrid trial 09: Pilot 06: 54.000 > 10.000merchants incl. taxis 05: 6.500 merchants including 2.500 taxis 02: Project announced 02: Project 03: - - - - - 02 03 06 00 01
. . . . .
Investment (total): 42 Investment 2009Closedin of Spanish banks Spanishof Development Origin in Spain in Origin Participants:
. . . . . …… ... 44 Mobile - cards Source: T Source: Simpay Simpay |1 Mobile, and - Examples of Consortia of Examples Founders Members payment standard, represented by one single brand single one by represented standard, payment -
Easy and secure mobile standard to usecredit/debit existing to standardsecure Easy andmobile Customers can do big or small purchases on a mobile infrastructure a mobile on purchases small or big can do Customers
. .
Therefore, a unified brand strategy and platform with open with platformand brandstrategy a unified Therefore, implemented.was interfaces An open m open An advantagesfollowingwith Nonprofit company founded by Orange, Telefónica, T Telefónica, by Orange, founded company Nonprofit Vodafone
.
. . …… ... 45 ... Mobile - charged to Charge) by bank bank by Charge) € merchant merchant acquirer Source: T Source: 30 card customers account Simpay Simpay |2 MSC(Merchant Service € = 0.90 € ETP Issuer Fee Issuer ETP € € Sales price Sales 30 0.45 0.45 + Examples of Consortia of Examples Merchant Merchant Acquirer € € € € € M.I.* Fee: Mobile Internet Fee 0.25 0.12 0.05 0.03 e.g. e.g. e.g. e.g. 0.45 e.g. e.g. M.I.* Fee M.I.* MPSA % MPSA MNO % MNO
SHOPPING SHOPPING INTERACTION s business s business model ‘ Processing / Routing Routing / Processing Total Cost of Scheme of Cost Total
Simpay
MPSA
ETP: Enabled Third Party Payments ETP: Enabled Third Party
MPSA: Mobile Payment Solution Alliance MPSA: Solution Mobile Payment MNO: Mobile Network Operator …… ... 46 |1 store store - mpass PIN. mpass external NFC Chip for on external for ChipNFC – Examples of Consortia of Examples PIN and TAN required for online online TAN purchase requiredandPIN for
based (initially) - payments mpass phone mobile of Through ownership User enters mobile phoneUser enters mobile number and User receives SMS. that to SMS. replying by User confirms User visits online shop. online visits User
1. 2. 2. 3. 4. 1.
Security providers) SMS Debit payment system initiated by Vodafone and Telefonica O2, Telefonicaand by Vodafoneinitiated system payment Debit theseof customerstolimited not also Telekom(but later
.
. . …… ... 47 |2 mpass account mpass Examples of Consortia of Examples with WireCard bank WireCard with time) - 01 - 10 - “bank account” “bank store payment possible (Tap & pay): paymentstore possible
- Prepaid cash: money preloaded on the cash: money on preloadedPrepaid bank (registered) own the customer’s from transfers debit: Direct account Payment through the external NFC sticker (chip) sticker NFCthe through external Payment TAN sent to mobile phone mobile TAN to sent In in Germany: Examples Vapiano(Frankfurt), (Frankfurt) McDonalds Every bybank. be WireCard authorized Every to needstransaction 25 EUR) payments over for required (PINTAN and PIN Registration of customer information is required. is information customer of Registration
......
Closed down 2016Closeddown C2C money transfers (in realC2Ctransfersmoney modes:Payment Online payment using the computer or the mpass mobile app mobilempassthe or computerthe using payment Online Connection to Connection
.
. .
. . …… ... 48 |1 - Obopay up (March 2009) (March up - Examples of Consortia of Examples occurred during a stay in the Democratic Democratic in the a stay during occurred Obopay needed financial services would be a great opportunity a great neededbe services would financial Interesting phenomenon: People carry mobile phones even Interesting carry mobile if they phenomenon: People walletcarry a don’t much of lack and the phones mobile the of prevalence Combining
. .
Operating in the U.S., U.S., in the India,Senegal Kenya, Operating startthe million$70intoNokia invested Concept for Concept 2002in Congoof Republic
. . . …… ... 49 Obopay |2 Obopay mobile Examples of Consortia of Examples ? “social money”. “social Obopay account uses a prepaid model a prepaiduses system is called is system But no additional authorization call, just the just the PIN authorization call, additional But no recipients’to directly sent Money is Existing bank (needed registration) account for Existing phone mobile Any of kind No fees for receiving money for No fees Obopay (P2P) Obopay 25 (senderper transaction leastcent At pays) Send, spend and receive money from mobile phone to mobile phone mobile and phone receive to Send,money spendmobile from
......
Obopay Transaction process is similar to PayPal mobile PayPal to is similar process Transaction Preconditions: What can you do with you can What
. .
. . …… ... 50 [Masabi2014] Source: Storage CardStorage Details of - Apple Apple Pay Example of NFC Wallet PaymentWallet NFC of Example
Secured by Touch ID thumbprint ID Touch Secured by it. taking a picture of addedbynew can beA card Available since iPhone 6 since iPhone Available Watch (Secure Apple Pay together with can Apple useOlder devices the watch). on Element is In a dedicated memory In a (Secure dedicatedElement) . . . . . Card details are stored on the handset on the stored are detailsCard . …… ... 51 [Masabi2014] Source: How How it works – Apple Apple Pay unit ePOS Example of NFC Wallet PaymentWallet NFC of Example ID) contactless on Tap is performed Payment Place thumb on Home button (for Touch Touch (for Home button on thumb Place
. . . None of this requires a network signal or signala network requiresthisof None dataconnection. cellular How it works: How it
. . …… ... 52 [Masabi2014] Source: DAN vs. DAN vs. PAN – phone or credit card credit card phone or use EMV format format use EMV - Apple Apple Pay Example of NFC Wallet PaymentWallet NFC of Example
cryptogram.) DAN and PAN can be cancelled independently if independently can be cancelled PAN and DAN lost. gets single with valid (only useless is own its DAN on
. .
Service/Mastercard MDES) and is not Apple specific. Apple MDES) notis and Service/Mastercard Advantages: identifier: Digital Account Number (DAN). Number DigitalAccountidentifier: (e.g. VisaTokenization Network Payment by the is assignedDAN Instead of saving and transmitting the Primary Account Number Account Primary the transmitting and savingof Instead a new Pay uses Apple card, aidentifies credit/debitwhich(PAN)
.
. . …… ... 53 [Masabi2014] Source: What’s What’s in for Apple? it – card/) - Apple Apple Pay /apple Example of NFC Wallet PaymentWallet NFC of Example www.apple.com
0,15% of any transaction any of 0,15% clear the payment the clear fees interchange conventional get Distribution of the market might be questioned in the near the in questioned be might market of the Distribution
. . .
future: Apple announced distributing an own credit card together together card credit an own distributing announced Apple future: 2019March in Sachs Goldman with (https:// reduced risk due to Touch ID & Secure Element. & Secure ID Touch to risk due reduced Apple left the card companies at the centre of payments, but but payments, of centre the at companies card the left Apple But banks/networks give Apple a cut of interchange fees made via made fees interchange of cut a Apple give banks/networks But Pay Apple Apple does not does Apple
.
. . …… ... 54 Where Where is it available? – systems and increased to increased and systems systems are available. But the But available. are systems ePOS ePOS Apple Apple Pay [BizReport2017] ] Example of NFC Wallet PaymentWallet NFC of Example [NFCTimes2016] [Wikipedia2019 in general, contactless payment is possible payment contactless general, in DAN detokenization infrastructure is still rolling out and is only only is and out rolling is still infrastructure detokenization DAN or Visa (e.g. networks payment major the by operated MasterCard) worldwide contactless 1.5m Europe In more than 80m in 2017 80m than more countries in 61 is available it now, to Up Started with 220k contactless 220k with Started
. . . Global rollout is carried out country by country country outis carriedrollout Global Since 2014 in US in2014 Since
. . …… ... 55 [Masabi2014] Source: Apple Apple Pay vs. Credit Card Example of NFC Wallet PaymentWallet NFC of Example
Pay screen and gets rid of all data entry. all dataofrid getsand screenPay Apple Pay replaces 2 app screens with 1 Applewith 2screens app replaces Pay Apple . …… ... 56 Agenda Payment - Payment Payment Infrastructures Payment Payment Parties
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Conclusion M Examples of M M Different Interests Conflicts & Introduction
...... …… ... 57 Conclusion Payment market? Payment - Payment solutions requires explicit respect explicit requires solutions Payment - interests. ’
Payment is ONE important factor for the success of mobile of success the for factor important is ONE Payment
-
Will Apple Pay and Google Pay dominate the M the Pay dominateGooglePay and Apple Will mobilepayment.for isnecessary not Identification The successful use of M of use successfulThe customersof M commerce.
. .
. . …… ... 58 specs - (Last accessed (Last AV provider - . service - 2017.html werden - References in - token - . Available wait double - - Geldbörsen to Available Available - vendors - unsere numbers - 2019) May 09 accessed (Last 13 May 2002. 13 May user - 2 - tokenization - Smartphones webinar Wie - – contactless - dominate pay - - pay - 891, 2005. 891, - apple Toward an understanding of the behavioral intention to use mobile banking. banking. mobile useto intention thebehavioral of understanding an Toward - Available Available continue - H. H. - Mobile Commerce Payment. Mobile pp.873 H. Apple_Pay#Supported_countries GoodbyeWallets . Networks continue to dominate tokenization as vendors wait for token service providerservice for tokenwait vendors as tokenization dominate continue to Networks Apple Pay. Apple Pay contactless user numbers to double in 2017 in to numbers doubleuser contactless Apple Pay /wiki/ Pfahler Apple Pay in transit. A webinar exploring the potential.the exploring Atransit. webinar in Pay Apple Frost & Sullivan. & Sullivan. Frost ] 2012. NFC NFC Times. Wikipedia. Wikipedia. BizReport. , Luarn, P. and Lin,P. and Luarn, ] Sebastian Masabi. ] en.wikipedia.org . March 2016. Available at AvailableMarch2016. . https:// http://www.bizreport.com/2017/04/apple https://de.slideshare.net/masabi/201410 FrostSullivan2002 Masabi2014 Akademikerverlag [Wikipedia2019 at http://www.nfctimes.com/news/networks [Pfahler2012] at [NFCTrends2016] specs Computers in human behavior, 21(6), behavior, humanin Computers [ [ [LuarnLin2004] [BizReport2017] at 2017) April 12