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Greater Wellington Regional Council Hutt Valley Public Transport Review

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Greater Wellington Regional Council Hutt Valley Public Transport Review Attachment 1 to Report 14.423 Greater Wellington Regional Council Hutt Valley Public Transport Review Data Analysis Summary Report September 2014 TDG Ref: 12561.003 140915 data analysis summary report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council Hutt Valley Public Transport Review Data Analysis Summary Report Quality Assurance Statement Prepared by: Catherine Mills Transportation Engineer Reviewed by: Jamie Whittaker Senior Transportation Planner Approved for Issue by: Doug Weir National Specialist – Public Transport Status: Final report Date: 15 September 2014 PO Box 30-721, Lower Hutt 5040 New Zealand P: +64 4 569 8497 www.tdg.co.nz 12561.003 140915 Data Analysis Summary Report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council, Hutt Valley Public Transport Review Data Analysis Report Page 1 Table of Contents 1. Preamble ....................................................................................................................................... 2 2. Introduction .................................................................................................................................. 3 3. Context .......................................................................................................................................... 4 4. Operational Review ....................................................................................................................... 7 4.1 Overview ............................................................................................................................. 7 4.2 Lower Hutt / Western Hills (Routes 130, 145, 150, 154) .................................................... 7 4.3 Eastbourne (Routes 81, 83, 84, 85) .................................................................................... 9 4.4 Wainuiomata (Routes 160, 170) ....................................................................................... 10 4.5 Stokes Valley (Routes 120, 121) ....................................................................................... 10 4.6 Upper Hutt (Routes 110, 111, 112, 114, 115) ................................................................... 11 5. Service Areas and Catchments Review ....................................................................................... 13 5.1 Boardings per Bus Stop ..................................................................................................... 13 5.2 Walking Catchments ......................................................................................................... 15 6. Stakeholder Engagement ............................................................................................................ 20 6.1 Operator Meetings ........................................................................................................... 20 6.2 Other Engagement ............................................................................................................ 21 7. Customer Surveys ....................................................................................................................... 24 7.1 Bus Surveys ....................................................................................................................... 24 7.2 Rail Surveys ....................................................................................................................... 33 7.3 Metlink Call Centre ........................................................................................................... 44 7.4 Social Media ...................................................................................................................... 46 8. Summary of Conclusions and Recommendations ...................................................................... 48 12561.003 140915 Data Analysis Summary Report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council, Hutt Valley Public Transport Review Data Analysis Report Page 2 1. Preamble This Data Analysis Summary Report has been jointly prepared by TDG and Greater Wellington Regional Council to summarise the Data Analysis Report prepared by TDG for this review. This report does not contain content that has been deemed to be commercially sensitive by incumbent operators, or detailed conclusions and recommendations. 12561.003 140915 Data Analysis Summary Report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council, Hutt Valley Public Transport Review Data Analysis Report Page 3 2. Introduction Greater Wellington Regional Council (GWRC) is seeking to review the operation of the public transport network in the Hutt Valley to identify areas in which potential small changes to the current operation can achieve gains in efficiency and service improvements for passengers. As the public transport review requires data collection, consideration, analysis and consultation over a wide range of issues associated with the public transport network, TDG and Ian Wallis Associates (the project team) have been commissioned to recommend a series of options to GWRC to improve the operation of the public transport network. As part of the review, the project team have considered the following: existing environment, with an overview of the Hutt Valley population density and public transport services, networks and facilities; ticketing data within an operational efficiencies context. Both the service utilisation and boardings per trip of all bus routes operating in the Hutt Valley have been considered by area; a service areas and catchments review using bus stop locations and daily boardings in combination with Census 2013 resident and employment data; stakeholder engagement, including meetings with NZ Bus and KiwiRail, and feedback from local residents; and customer surveys, including bus surveys, rail surveys, Metlink call centre data and social media engagement. A series of options for further consideration has been put forward at the conclusion of this report, with the intention of future options analysis, consultations and discussions with GWRC as to which options should be progressed as part of this review. This review has been particularly directed towards the mandate that any changes recommended need to be cost-neutral for GWRC. Routes 80 (Wainuiomata Commuter), 90 (Stokes Valley Commuter), 91 (Airport Flyer), 92 (Upper Hutt Commuter - Te Marua) and 93 (Upper Hutt Commuter - Timberlea) are exempt services under the Public Transport Operating Model (PTOM) and are commercially operated by NZ Bus. These routes fall outside of the public transport network that is defined in the Regional Public Transport Plan, and are therefore outside the scope of this review. They were however included in the customer survey component of the review to ensure a rounded view of the network from a customer perspective. 12561.003 140915 Data Analysis Summary Report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council, Hutt Valley Public Transport Review Data Analysis Report Page 4 3. Context The Hutt Valley is a large flat area surrounded by the Rimutaka Range to the east, the Belmont Hills and Haywards Hill to the West, the Tararua Ranges to the north and Wellington Harbour to the south. The valley floor is home to the Hutt River and the Wellington Fault and is formed into two main river plains: Upper Hutt and Lower Hutt. The Hutt Valley is presided over by both Hutt City Council and Upper Hutt City Council at a territorial local authority level, and by GWRC at a regional level. City councils are responsible for maintaining the road infrastructure including public transport infrastructure such as bus lanes, while the Regional Council is responsible for providing public transport services within the region, and has contracted NZ Bus and Tranz Metro to operate bus and rail services throughout the valley. There are other contracted services in the Hutt Valley undertaken by other operators but these are on a relatively small scale in comparison to NZ Bus and Tranz Metro. In addition to this, NZTA is responsible for all State Highway corridors within the Hutt Valley including State Highways 2 and 58, and KiwiRail is responsible for all rail corridors in the Hutt Valley, including the Hutt Valley and Melling train lines. Much of the Wellington Region’s industry is located in the Hutt Valley; however Wellington City on the southern edge of the harbour contains most of the region’s employment base due to the presence of Parliament and institutions such as Victoria University and Weta Workshop. The Hutt Valley is a major suburban area within the Wellington region, supporting a large portion of the region’s residential dwellings. Figure 1 and Figure 2 respectively show the population and employment densities within the Hutt Valley from the 2013 Census. Figure 1: Population density per hectare in the Hutt Valley during the 2013 Census. 12561.003 140915 Data Analysis Summary Report v1 Attachment 1 to Report 14.423 Greater Wellington Regional Council, Hutt Valley Public Transport Review Data Analysis Report Page 5 Figure 2: Employment density per hectare in the Hutt Valley during the 2013 Census. Population density throughout the Hutt Valley is generally low, with the highest population density in Petone at 40 to 70 per Ha. Employment density within the valley is highest around the main centres, including Petone, Queensgate and Upper Hutt. The Seaview Port and Hutt Hospital areas also have high employment densities, and schools within the valley are scattered through suburban areas.
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