1. I Have Lived in North Kensington My Whole Life. My Parents, My Grandparents and Great Grandparents Are All from North Kensington
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GRENFELL TOWER INQUIRY WITNESS STATEMENT OF LORRAINE BEADLE 1. I have lived in North Kensington my whole life. My parents, my grandparents and great grandparents are all from North Kensington. It is my home, and I would not want to live anywhere else. I am one of the original tenants of Grenfell Tower. I moved in to flat 13 on what became the 4th floor in September 1976 (TMOH00019187). 2. I have previously made a statement to the police. The police officer who interviewed me did so at the Cumberland Hotel a few weeks after the fire. He said I was the hardest person to track down as RBKC couldn't tell the police where I was. The officer asked me some questions about Grenfell Tower, such as whether we had sprinklers, smoke alarms and whether we had previously had fires at the Tower. I gave them a statement about these matters. I consent to the Inquiry obtaining that police statement to use in evidence. I have not previously made a statement to the Inquiry. 3. I am willing for this statement to form pati of the evidence before the Inquiry and to be published on the Inquiry's web site. 4. I have recently retired having worked for around 52 years. I have worked for the last 21 years at a high street banlc as a cashier. Fire Safety concerns, advice and complaints 5. In the 42 years or so that I lived in Grenfell, there were a number of fires in the block. As far as I am aware, every fire at Grenfell, apart from that on 14 June 2017, was contained within the specific flat in which the fire had stmied in. Nobody was ever harmed in an adjoining flat. There had never been fires on my landing. 1 Lorraine Beadle IWS00001872/1 IVVS00001872_0001 6. I remember twice, apart from on 14 June 2017, where the fire brigade asked us to leave our propetiies, both of which were prior to the refurbishment of the building. When that happened, we would leave the building, wait outside for the fire brigade to extinguish the flames, which took around an hour, and then return to the building soon after. As I understood it, we were evacuated only as a precaution. The fires were kept within the specific flat within the Tower each time. I'm afraid I couldn't say when the fires happened because of the length of time I lived there. I would estimate they happened 15 years or more ago. 7. There were other occasions when the fire brigade attended the Tower but this was when people got stuck in the lifts when they broke down. Fire exit routes 8. The emergency exit was via the stairs which could be accessed through the lobby of each floor of the Tower, but when the refurbishment stmied this would often be blocked off. I remember in October 2014 I raised my concerns about this with Rydon. I called Christina Stephanou and Maxine Igbinedion, both Rydon Resident Liaison Officers on their direct lines. Neither answered my call. I then called somebody at the TMO, but I can't remember who. I have since learned that in response to my questions, Siobhan Rumble (Neighbour Manager for Lancaster West at the TMO), said: 'In the event of a fire, as we know there is a stay put policy and evacuation would be via the lift not the stairwell, and how the barrier would be moved in this case. I did ask if Rydon had notified residents but they hadn't, this is a fault on their pati as if a letter went out then we wouldn't be having this conversation. I have expressed the importance of making sure residents and staff know what is happening' [see Exhibit LB/1 ]. 9. I do not remember being given any fire safety advice from the TMO, RBKC, Rydon or any other patiy, either before or after I had raised these concerns. As fm· as I remember, nobody from Rydon or the TMO called me back in response to my concerns about the escape route being blocked. I think that this was awful. They did not treat fire safety 2 Lorraine Beadle IWS00001872/2 IVVS00001872_0002 seriously as an issue, and this example shows this. They did not deal with my concerns well at all on any level- they just did not seem to care. 10. It didn't feel like Siobhan Rumble was there for very long, but I got the impression that she took an instant dislike to me for some reason. Unhelpful doesn't even sum up what she was like but it's along the right lines. There was an occasion when I complained to her about shelves in my kitchen cupboards collapsing. She told me I wasn't entitled to a new kitchen under the "decent homes" scheme despite the fact that I had lived there since 1976. She said I was a working council tenant and so wasn't entitled to a new kitchen. She gave the distinct impression that she looked down her nose at me because in her eyes I was a "council tenant". She made me feel awful and I don't know why she would be motivated to do that. It was a similar attitude from others at the TMO, they had no regard for or respect for residents. 11. She used to work out of the office at the bottom of Grenfell Tower, and I think she didn't like me because I used to raise my concems with her about the refurbishment and the workmanship. I think I was entitled to complain if something wasn't working or if the work they did was shoddy but I was made to feel like I didn't have a right to complain. 12. During the building works Rydon also built temporary cupboards on the landing that were padlocked. Inside these were the materials that many of the workers and contractors used for the refurb. One time in October 2015, I noticed that there were so many of these materials (such as tins of paint, tools and other equipment) which were not properly cleared up after they had finished for the day, that this prevented access to the fire escape. I raised concerns about this with Rydon, but it kept on happening. Windows 13. I remember receiving a knock at the door after work one evening in autumn 2015 from a man in a high visibility vest. I knew he worked for Rydon as I had seen him working on site during the refurbishment. He told me he wanted to come back the following day to replace the windows in my flat. I agreed to this, but told him that that I wouldn't be there as I would be at work and that my brother, John Beadle, would be instead. 3 Lorraine Beadle IWS00001872/3 IVVS00001872_0003 14. I went to work the next day, and didn't think anything more of it. However, when I got home from work I noticed straight away that something was not right with the windows. Before the windows were installed, the flats in Grenfell were always so wmm, and never cold. However, I could feel the cold when I walked into the room straightaway. I couldn't believe it, but there was an approximately 3 inch gap on both sides of the window; I could even just about fit my arms through the gap on each side. I had both lace curtains and heavy curtains over those windows, and I could still feel the draft through these. I had to put my coat on because it was so cold. 15. I went to the Rydon office straight away to complain and I spoke to the site foreman, whose name I cannot remember. I explained what had happened with my windows. He told me that somebody would be sent round the following day to smi the problem out. When I returned from work the following day, I spoke to my brother, John, who had been in all day and so saw how the Rydon workers had tried to fill the gaps in the windows. John told me that they had filled the gaps using a silicone gun. The worker from Rydon had even asked John to pull the heavy cmiains back while he was applying the silicone. 16. I cmmot understand why any decent contractor would use silicone to fill a gap of that size. It stopped the draft, but it was ugly and I didn't think these were the best materials to fill the gap with. It was clear that the windows did not fit. I could see that straight away. 17. Another problem we had with the windows was that the extractor fan they fitted in the kitchen was very noisy. Rydon had said to keep the electric switch for it switched on but I had to turn it off because it was so noisy. I didn't even think of calling Rydon or the TMO to fix it because I didn't have any faith in them doing it properly so just resigned myself to living with it and decided to just open the window if I was in the kitchen cooking so I didn't have to use the fan at all. 4 Lorraine Beadle IWS00001872/4 IVVS00001872_0004 Lifts 18. Even though my flat was on a relatively low floor in the block, on what became the fomih floor, it was still impmiant for me to be able to use the lift, especially when carrying shopping.