Company at a Glance

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COMPANY AT A GLANCE Incorporated in 1866 and listed on the Hong Kong Stock Exchange (0045), The Hongkong and Shanghai Hotels, Limited is a holding company whose subsidiaries are engaged in the ownership and management of prestigious hotel, commercial and residential properties in key destinations in Asia and the USA. The hotel portfolio of the Group comprises The Peninsula Hong Kong, The Peninsula New York, The Peninsula Chicago, The Peninsula Beverly Hills, The Peninsula Tokyo, The Peninsula Bangkok, The Peninsula Beijing, The Peninsula Manila, The Peninsula Shanghai (opening in 2009) and Quail Lodge Resort and Golf Club in Carmel, California. The property portfolio of the Group includes The Repulse Bay Complex, The Peak Tower and Peak Tram, St. John’s Building, The Landmark in Ho Chi Minh City, Vietnam and the Thai Country Club. HOTELS • The Peninsula Hong Kong • The Peninsula Bangkok • The Peninsula New York • The Peninsula Beijing • The Peninsula Chicago • The Peninsula Manila • The Peninsula Beverly Hills • The Peninsula Shanghai (opening in 2009) • The Peninsula Tokyo • Quail Lodge Resort and Golf Club RESIDENTIAL • The Repulse Bay, Hong Kong • The Landmark, Ho Chi Minh City COMMERCIAL • The Peak Tower, Hong Kong • The Repulse Bay, Hong Kong OFFICE • The Peninsula Office Tower, Hong Kong • St. John’s Building, Hong Kong • The Landmark, Ho Chi Minh City OTHER OPERATIONS • Peak Tramways • Peninsula Merchandising Limited • Peninsula Clubs & Consultancy Services • Thai Country Club 2.

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FOR IMMEDIATE RELEASE March 1, 2018 the PENINSULA BEVERLY
FOR IMMEDIATE RELEASE March 1, 2018 THE PENINSULA BEVERLY HILLS UNVEILS GLAMOROUS DESIGN UPDATE TO ALL GUEST ROOMS, SUITES AND VILLAS, AND LAUNCHES NEW LUXURY DRIVE PROGRAM FOR GUESTS The Peninsula Beverly Hills announced today the completion of a four-month redesign of its 195 guest rooms, including 38 suites and 17 private villas, and a new partnership with BMW of North America which offers guests the use of a BMW vehicle during their stay. Conceptualized by Beverly Hills-based interior design firm Forchielli Glynn, the redesign at the AAA Five Diamond and Forbes Five Star-rated property reflects the hotel’s signature glamour with three updated color palettes and contemporary furnishings that are both luxurious and graciously residential. “We put great care into embracing the charm of The Peninsula Beverly Hills as a welcome haven where guests can feel that they are coming home to their own pied-à-terre rather than a hotel room,” said Managing Director Offer Nissenbaum. “The enhanced rooms stay true to the hotel’s DNA of quintessential Southern California luxury.” Guest rooms are punctuated with floral-patterned drapery and bright accent pillows, while rich new furnishings, such as sofa beds and ottomans, feature refined contemporary lines. Guest rooms, suites and spacious villas feature three new color palettes that complement the hotel’s lush tropical garden setting: - more - THE PENINSULA BEVERLY HILLS UNVEILS DESIGN UPDATE AND BMW LUXURY CAR PARTNERSHIP – 2 A soft peach theme in Standard and Grand Deluxe guest rooms showcases classic Brunschwig & Fils tree-of-life-patterned window dressings and bed canopies, complemented by French- inspired checked bed skirts, coral-colored accents, pale champagne walls and Axminster wool carpets.
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2 March 2016
THE HONGKONG AND SHANGHAI HOTELS, LIMITED 2 March 2016 THE HONGKONG AND SHANGHAI HOTELS, LIMITED CELEBRATES ITS 150th ANNIVERSARY IN 2016 The Hong Kong-based parent company of The Peninsula Hotels, The Peak Tram, Peak Tower and Repulse Bay Complex, celebrates 150 years of tradition well served. HONG KONG 2 March, 2016: The distinguished heritage of The Hongkong and Shanghai Hotels, Limited (HSH) reaches a new milestone today as HSH celebrates its 150th anniversary. Originally incorporated on 2 March 1866 as The Hongkong Hotel Company, Limited, HSH was one of the first companies to be listed on the Hong Kong Stock Exchange and is currently the oldest registered company on the Hong Kong Companies Registry. For a century and a half, the compelling story of HSH has been closely tied to its city of origin, Hong Kong. Whilst evolving to meet the changing times at home and abroad, HSH has never lost respect for its past and its heritage, and it continually strives to emulate the standards of service and style that earned it the accolade of “The Far East’s leading hotel company”. The concept of “Tradition well served” remains fundamental to HSH’s approach. “Tradition is taking account of a wonderful history, but remembering that everybody today looks to the future. It is important not to forget that the future is built on the past, and we have a great legacy,” said The Hon. Sir Michael Kadoorie, Chairman of HSH. “We believe that our rich history gives us a fuller understanding of our shared identity, culture and values, enabling us to manage change responsibly, to safeguard the best of the past and to keep innovating to meet the demands of the next generation.” Today, the HSH legacy encompasses a diverse portfolio of assets worth HK$44.2 billion1 including ten Peninsula Hotels around the world, The Peak Tram, The Peak Tower and The Repulse Bay Complex in Hong Kong.
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A Taste of the Peninsula Cookbook
A TASTE OF THE PENINSULA ABOUT THIS COOKBOOK Over the years, many visitors and guests have enjoyed TABLE OF CONTENTS the delicious cuisine and libations offered across The Peninsula Hotels, which is often missed once BREAKFAST they have returned home. This special collection Fluffy Egg-White Omelette – The Peninsula Tokyo 2 of signature recipes, selected by award-winning Peninsula chefs and mixologists, has been created with these guests in mind. SOUP Chilled Spring Lettuce Soup – The Peninsula Shanghai 4 These recipes aim to help The Peninsula guests recreate the moments and memories of their SALADS AND APPETISERS favourite Peninsula properties at home. The Stuffed Pepper and Mushroom Parmesan – The Peninsula Shanghai 6 collection includes light and healthy dishes from Heritage Grain Bowl – The Peninsula New York 7 The Lobby; rich, savoury Cantonese preparations Charred Caesar Salad – The Peninsula Beverly Hills 8 from one of The Peninsula Hotels’ Michelin-starred restaurants; and decadent pastries and desserts that evoke the cherished tradition of The Peninsula CHINESE DISHES Afternoon Tea. Cocktail recipes are also included, Barbecued Pork – The Peninsula Hong Kong 10 with which guests can revisit the flavours of Chive Dumplings – The Peninsula Shanghai 11 signature Peninsula tipples. Steamed Bean Curd with XO Sauce – The Peninsula Beijing 12 Summer Sichuan Chicken – The Peninsula Tokyo 13 By gathering these recipes, The Peninsula Hotels Fried Rice with Shrimp – The Peninsula Bangkok 14 aims to share a few of its closely guarded culinary
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20 September 2019 the PENINSULA SHANGHAI REVEALS CALENDAR
20 September 2019 THE PENINSULA SHANGHAI REVEALS CALENDAR OF FESTIVE ACTIVITIES DESIGNED TO ENCOURAGE MINDFULNESS AND TO RECONNECT WITH FRIENDS AND FAMILY ‘Stories from the Tree’-themed events include live storytelling, gingerbread baking classes and festive-themed fare to bring loved ones together and raise funds for children’s charities Pictured: The Peninsula Hotels has created a digital children’s storybook, available for complimentary download from its festive webpage on Peninsula.com. Gingerbread making classes are also on offer. Take back control of time Modern life can often feel busy, with time seemingly passing at an ever-faster rate. With the approach of the festive season, The Peninsula Hotels – the home of the holidays – is encouraging guests and visitors alike to practice mindfulness by slowing down, reflecting and enjoying the present moment while surrounded by those they love. To help, The Peninsula Hotels has announced a calendar of fun activities and experiences for all to enjoy – including bountiful brunches brimming with festive fare; celebratory cocktails crafted by on-site mixologists; gingerbread making classes led by each hotels’ professional pastry chefs; and live story-telling sessions of The Peninsula Hotels’ digital storybook for children ‘The Gingerbread Man’s Tale,’ available to download on a complimentary basis via Peninsula.com’s festive webpage later this year. THE PENINSULA SHANGHAI REVEALS CALENDAR OF FESTIVE ACTIVITIES DESIGNED TO ENCOURAGE MINDFULNESS AND TO RECONNECT WITH FRIENDS AND FAMILY - 2 Pictured: Six festive ornaments are available for purchase at Peninsula properties globally, with US$5 from each purchase donated to local charities. Putting the spice back into life The protagonist of this year’s story – which has been specially written for The Peninsula Hotels – is the Gingerbread Man.
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The Hongkong and Shanghai Hotels, Limited
THE HONGKONG AND SHANGHAI HOTELS, LIMITED To: All Finance/Business/Travel Editors THE PENINSULA BEIJING CELEBRATES “GOOD” BREEAM STATUS IN RECOGNITION OF ITS SUSTAINABLE RENOVATION PROJECT First Peninsula hotel owned by The Hongkong and Shanghai Hotels to achieve Building Research Establishment Environmental Assessment Method (BREEAM) certification [Hong Kong, 23 July 2018] The Hongkong and Shanghai Hotels, Limited (HSH), owner and operator of The Peninsula Hotels, hosted an award ceremony on 23 July at the newly renovated The Peninsula Beijing, to celebrate the group’s first hotel operation in China achieving a “good” rating by BREEAM. The award, the first in Beijing for a newly renovated hotel, was in recognition of The Peninsula Beijing’s complete transformation in 2017 which saw it become the first all-suite hotel in China. The Peninsula Beijing was transformed in a complex feat of engineering and design, effectively combining the original 525 rooms into 230 suites. During the renovation, sustainable guidelines including BREEAM were incorporated from the beginning of the project planning. The Peninsula Beijing achieved a GOOD rating to become only the third BREEAM-accredited building in the Chinese capital, and the first for a newly renovated hotel. It is also the first hotel owned by the Hongkong and Shanghai Hotels to achieve BREEAM status. Senior representatives from BRE, HSH and The Peninsula Beijing attended an award ceremony at the hotel, to honour the hotel’s remarkable achievement. “Congratulations to The Peninsula Beijing which has gone beyond typical best practice in design and refurbishment and is a great example of the enduring benefits of sustainable construction,” said Mr Niall Trafford, CEO of BRE Group.
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The Peninsula
CELEBRATING THE PENINSULA 90 YEARS OF LUXURY HOSPITALITY T H S H, L ANNUAL REPORT 2018 Stock Code: 00045 In this year’s Annual Report we have moved further towards The objective of our approach is to provide a connected view integrated reporting as envisaged by the International of the different aspects of our performance by publishing this Integrated Reporting Council (IIRC – www.theiirc.org). Annual Report and a separate Corporate Responsibility and Sustainability Report to highlight our vision, strategy and our In the IIRC’s words “Integrated Reporting brings together achievements in 2018. Together with our company’s website, material information about an organisation’s strategy, the two reports enable our stakeholders to have a more governance, performance and prospects in a way that reflects informed assessment of our company. the commercial, social and environmental context within which it operates. It provides a clear and concise representation of Our integrated approach encapsulates a number of different how an organisation demonstrates stewardship and how it reference guidelines, including the International Integrated creates and sustains value”. Reporting Framework published by the International Integrated Reporting Council, The Stock Exchange of Hong Kong Limited’s (HKEx) Environmental, Social and Governance Reporting Guide, the Hong Kong Institute of Certifi ed Public Accountants’ (HKICPA) approach on corporate governance disclosure, and the Global Reporting Initiative Sustainability Reporting Guidelines. Our financial statements have been prepared in accordance with all applicable Hong Kong Financial Reporting Standards, the requirements of the Hong Kong Companies Ordinance and the applicable disclosure provisions of the Rules Governing the Listing of Securities on HKEx.
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“The Eight Loves of the Peninsula Shanghai” Lets Guests Rediscover the Distinctive Cuisine, Activities, Culture and Community of Their Home Away from Home
FOR IMMEDIATE RELEASE 2 June 2020 The Peninsula Shanghai Launches “We Meet Again” - A Unique Staycation and Guest Experience Programme A celebration of “The Eight Loves of The Peninsula Shanghai” lets guests rediscover the distinctive cuisine, activities, culture and community of their home away from home Guests contribute to the love and support for the Shanghai community with a one-for-one pack food donation programme For nearly a century, The Peninsula Hotels has been more than a global leader in luxury hospitality; the hotels have also been cherished second homes for guests, employees and the larger communities where they are located. That’s why, as the pandemic crisis shows signs of improving and people around the world ease back into their favourite routines, The Peninsula Hotels is extending a warm invitation to residents, with the new “We Meet Again” campaign. The Eight Loves of The Peninsula Shanghai The first pillar of the campaign is a collection of special experiences that celebrate “The Eight Loves of The Peninsula Hotels” – food and drink, art, fashion and culture, exploration, transport, wellness, entertainment, and community – through which The Peninsula family excitedly anticipates a joyful reunion with the families of its guests. The “Eight Loves of The Peninsula Shanghai” experiential programmes begin on 1 June, 2020 and will continue through 30 December 2020. Guests can enjoy special room-rate packages, along with an array of curated experiences that let them enjoy the best of Shanghai and the unparalleled and heart-warming service of The Peninsula Hotels. The Peninsula is the ideal destination for restorative comfort and the creation of precious memories, and for enjoying special time with friends and family, a long-overdue holiday, or a celebration of missed milestones.
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Pch-Mid-Autumn-Festival-2020.Pdf
September 3, 2020 THE PENINSULA CHICAGO CELEBRATES CHINESE MID-AUTUMN FESTIVAL The Peninsula Chicago welcomes the harvest and autumn moon with traditional Chinese festivities and celebrated Peninsula mooncakes Celebrating its heritage as Asia’s oldest hospitality brand and China’s first luxury hotel marque, The Peninsula Chicago invites guests interested in a Chinese cultural experience to indulge in the Mid-Autumn Festival activities from September 25, through October 3, 2020. For the eighth year, the hotel will pay homage to one of the most charming and colorful annual events in China, which falls on October 1st this year, and celebrates the harvest time and the biggest, brightest moon of the year. Special offerings at The Peninsula include authentic mooncakes (the traditional sweet cakes savored on this holiday), à la carte and prix-fixe menus in Shanghai Terrace, together with festive decor in The Lobby and Shanghai Terrace. Mid-Autumn Festival Background: One of the most important festivals on the Chinese calendar and second only to Chinese New Year, the Mid-Autumn Festival dates back centuries from the tradition of worshipping the Goddess of the Moon and celebrating the harvest. Today it is a time of reunion with family and close friends – - more - THE PENINSULA CHICAGO CELEBRATES CHINESE MID-AUTUMN FESTIVAL – 2 both at home and when travelling overseas – to get together to view the moon, drink tea and nibble mooncakes by the light of lanterns. Along with enjoying mooncakes, people in China gather outside, often at high vantage points and watch the full moon. Shanghai Terrace Mid-Autumn Festival Offerings: Guests of Shanghai Terrace will take part in the Mid-Autumn Festival, Chicago-style, under the night sky on The Terrace, located four stories above Michigan Avenue.
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Star Inspiration Abounds This Autumn with the Arrival Of
FOR IMMEDIATE RELEASE September 2019 STAR INSPIRATION ABOUNDS THIS AUTUMN WITH THE ARRIVAL OF FOUR CELEBRATED GUEST CHEFS The Peninsula Hong Kong celebrates culinary mastery with a quartet of visiting, award-winning international chefs This autumn season, The Peninsula Hong Kong is pleased to host a visiting ensemble of star- studded chefs from around the globe. Chef Bruno Oger, Chef Paulo Airaudo, Chef Mike Wehrle and Chef Marcel Lesoille, each renowned expert in their respective fields, will combine their skills and inspiration with our resident chefs to delight diners at Felix, Gaddi’s and Chesa. An Exuberant Dining Experience with The Showstopper Series at Felix Chef Juan Gomez welcomes Chef Paulo Airaudo from Spain’s Michelin-starred restaurant Amelia into the Felix kitchens on 18 and 19 September. Argentinean-Italian Chef Airaudo refined his cooking technique in Peru and Mexico before commanding the kitchen at some of Europe’s top restaurants, including Arzak, Magnolia and The Fat Duck. He later opened Amelia in Spain’s culinary capital, San Sebastian. Together, they will deliver a showstopping sensory experience for diners, mixing dashes of playfulness and personal inspiration. Felix will also host French maestro Marcel Lesoille. A World Champion oyster shucker since 1995, Chef Lesoille will partner with Chef Juan to create an interactive spectacle for guests from 25 to 26 September. Chef Lesoille will mesmerise diners with a rapid yet meticulous shucking ‘performance’ to complement Chef Juan’s thoughtful seasonal fare. A Glorious Homecoming with The Peninsula Alumni Chef Mike Wehrle at Chesa From 10 to 12 October, Chef Mike Wehrle, culinary director at Bürgenstock Hotels and Resorts in Lake Lucerne, will return to The Peninsula Hong Kong’s kitchens where he previously spent eight years working as part of The Peninsula family.
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The Peninsula Paris Appoints David Bizet As New Executive Chef
Press release June 29, 2020 The Peninsula Paris Appoints David Bizet as New Executive Chef This June, the Michelin-starred chef David Bizet was appointed Executive Chef at The Peninsula Paris, one of the City of Lights’ most iconic heritage properties. “It is with great delight and pride that we welcome Chef Bizet to our team at The Peninsula Paris,” said Mauro Governato, General Manager of the Parisian palace. “His acclaimed gastronomy is sure to reinforce our restaurants’ status as some of the premier culinary destinations in Paris.” Originally from Mortagne-au-Perche, Chef Bizet retains a special love for his home region of Normandy. He developed an early appreciation of food, and respect for the land and its bounty, by spending much of his childhood on his grandparents’ farm. The pastoral beauty of the environment, and his family’s culinary heritage, sparked a passion for cooking with local, seasonal ingredients that Chef Bizet preserves to this day. 1 After graduating from the esteemed Lycée Hôtelier de Granville Maurice Marland in 1993, he received his diploma in 1997 in Caen. Chef Bizet began his professional career as Demi Chef de Partie at the world-famous Le Cinq restaurant at the Four Seasons George V in Paris. He remained at the hotel for 18 years, eventually taking on the role of Chef at Le Cinq restaurant in 2014, and then of Chef at L’Orangerie restaurant. In that capacity, he was awarded his first Michelin star in 2017. In 2018, Chef Bizet moved on to join the team at Paris’s storied Le Taillevent restaurant, where he received his second Michelin star in January 2020.
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Senior Management and Key Functions
Governance 118 OUR LEADERSHIP - SENIOR MANAGEMENT AND KEY FUNCTIONS From left to right Back row: Shane Izaks, Maria Razumich-Zec, Martyn Sawyer, Christobelle Liao, Sindy Tsui, Joseph Chong Front row: Matthew Lawson, Clement Kwok, Peter Borer Senior Management Group Management Board (GMB) Chaired by Mr Kwok, GMB is the principal decision-making body responsible for management and day-to-day business of the group. It carries out its management function under clear guidelines and delegated authorities granted by the Board. GMB meets weekly to discuss and manage the affairs of the company, as well as the group’s business strategy. Financial and non-financial factors, including sustainability factors, are considered in day-to-day decision-making at GMB meetings. GMB also reflects on the current status and progress made. It steers the future direction of the business with reference to the market and other conditions that may affect business. Findings and recommendations are then communicated to the respective Board Committees or Board. The Group Management Board consists of Executive Directors including Messrs Clement Kwok, Peter Borer and Matthew Lawson1, and senior management including the Group Executives and other members. In 2019, Mr Joseph Chong, Area Vice President, Greater China and Managing Director, The Peninsula Hong Kong was appointed to GMB. 1 Profiles of Messrs Clement Kwok, Peter Borer and Matthew Lawson are disclosed on pages 114 and 115 The Hongkong and Shanghai Hotels, Limited | Annual Report 2019 119 Group Executives: Shane Izaks Christobelle Liao Group Director, Information Technology Group Director, Corporate and Legal Appointed to GMB: 2015 Appointed to GMB: 2011 Age: 57 Age: 51 Main responsibilities held with the group Main responsibilities held with the group Mr Izaks joined the group as General Manager, Information Ms Liao joined the group in 2002 as General Counsel and Technology in 1995 and has been a key member of the Company Secretary.
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The Peninsula Tokyo “Thinks Pink” in October
April 1, 2017 THE PENINSULA TOKYO CELEBRATES TENTH ANNIVERSARY “PEN10TOKYO” WITH INTRODUCTION OF ANNIVERSARY LOGO, PENINSULA SIGNATURE EVENT AND CELEBRATORY PROMOTIONS The Peninsula Hotels’ rich history, glamour and legendary service arrived in Japan with the opening of The Peninsula Tokyo on September 1, 2007. Over the last ten years, the hotel shined as a beacon drawing local and international guests to meet the world and experience the Japanese seasons reflected throughout the hotel’s design, facilities and services by honoring Japanese traditions and culture. Leading up to the anniversary on September 1, 2017, and throughout the subsequent first year of its second decade, the hotel celebrates its tenth anniversary with the “Pen10Tokyo” campaign. Hotel staff are sporting a new anniversary logo inspired by traditional Japanese mizuhiki cords that are used in Japan to express gratitude, good wishes and treasured connections. Designed by Tokyo based Eat Creative brand and design agency, the intersecting lines of the anniversary symbol represent the many bonds of past, present and future that unites The Peninsula Tokyo with its guests and community at large. These timeless ties are acknowledged and celebrated in various ways throughout the campaign, starting with the special moments and exchanges that guests of the hotel enjoy within its spaces and extending to The Peninsula Tokyo’s many public initiatives that deepen its connection with Japan. “Tied into knots and other shapes with symbolic meanings, mizuhiki have long been associated with celebratory and auspicious occasions in Japan,” comments General Manager Sonja Vodusek. “Our tenth-anniversary symbol shows our commitment to honoring such enduring Japanese traditions, and reflects our strong community relations that is shown through our many charity and other community outreach initiatives.
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