West Point Command Channel Reason to Celebrate
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JANUARY 16, 2014 1 THE JANUARY 16, 2014 VOL. 71, NO. 2 OINTER IEW® DUTY, HONOR, COUNTRY PSERVING THE U.S. MILITARY ACADEMY AND THE COMMUNITY V OF WEST POINT The gift of life ® Bill the Blood Drop stops by to have some fun and hang out with cadets who were donating blood during the Armed Services Blood Drive Monday. Blood donated will be processed then delivered to troops deployed worldwide to fi ll the weekly quota of blood and blood products. Any available blood will be distributed to military hospitals and veterans hospitals. Story and photo by Kathy Eastwood Those who donate know that through the and fresh frozen plasma lasts for a year. as hepatitis, malaria or residence of the ASBP, the blood directly supports their friends Blood is constantly needed to replace Creutzfeldt-Jakob disease (Mad Cow disease) The Armed Services Blood Program held in need at military medical treatment facilities outdated blood and blood products, and modern region. a blood drive at West Point’s Eisenhower Hall at home and troops deployed worldwide. health care demands constant new supplies. “The blood collected here fi rst gets shipped Monday through today to support military blood More than 800 military and civilian Hospitals transfuse more than 62,000 to a processing center,” Maj. Theresa Terry, from needs at home and abroad. personnel from the Army, Navy and Air Force units of red cells, more than 20,000 units of Womack Army Medical Center at Fort Bragg, Although there are many civilian agencies provide blood products and services to our plasma and more than 30,000 units of platelets, N.C., said. “Then it is fi rst sent down range that also collect blood through blood drives military community worldwide in peacetime according to the Armed Services Blood Program to reach our quotas for the week. We all have at West Point several times a year to provide and war. website. A simple accident may require 40 or weekly quotas for blood supplies. We generally blood to local hospitals, the ASBP is the only Blood supplies are constantly in need of more units of blood. A leukemia patient uses 30 have enough left to send to military hospitals one operated by the military to meet military replenishment. Blood is perishable. Platelets or more blood products, including bone morrow. and then to veteran hospitals.” blood needs. last fi ve days, red blood cells last 35-42 days It takes about 75 blood products a day to sustain Blood donation is safe and most people can local military hospitals. donate as long as there are no health problems Although most healthy such as heart disease, too low or high blood MWR Wellness people can give blood, pressure, or an ongoing illness. Diabetics, as INSIDE Fair kicks less than 6 percent of the long as their blood sugar is controlled, may Department of Defense give blood. Therefore, the next time there is a off eight- provides the blood needed. blood drive, whether it is local or through the & week Fitness Many military personnel ASBP, take a chance to save a life by giving Challenge who have contributed in the something of yourself that is desperately needed ONLINE past are no longer eligible by someone else. KATHY EASTWOOD/PV because of deployments Those who are still interested in donating WWW . POINTERVIEW . COM to countries that are at risk blood, the drive is scheduled from 11 a.m.-5 WWW . USMA . EDU SEE PAGE 10 for certain diseases such p.m. today at Ike Hall, fourth fl oor Ballroom. 2 JANUARY 16, 2014 NEWS & EDITORAL POINTER VIEW Keeping the focus on Sexual Harrassment and Sexual Assault, and their prevention To the West Point community: Each December, the Department of Defense submits the annual report on Sexual Harassment and Violence at the Military Service Academies to Congress. This year’s report, for Academic Program Year 2012-13, integrates findings from an academy assessment conducted by the DOD Sexual Assault Prevention and Response Office, the DOD Office of Diversity Management and Equal Opportunity and the 2013 Sexual Assault Gender Relations Focus Groups study conducted in March 2013. Thank you to all who participated in the survey and focus groups. The prevention and response to sexual harassment or sexual assault is my number one priority, and your commitment is essential in fostering an environment that values military readiness as well as dignity and mutual respect. This annual report was released publically on Jan. 10, 2014, following a press conference by the newly appointed DOD sexual assault response prevention office director, Maj. Gen. A U.S. Army Installation Management Command employee demonstrates the Jeffrey Snow, a 1983 USMA graduate. use of the Interactive Customer Evaluation system to co-workers. Through The full report is available on the DOD website at http://www.sapr.mil and the USMA ICE, customers can rate products, services and leave suggestions for IMCOM homepage at www.usma.edu/superintendent. As in previous years, you may see or hear coverage of this report in national and local leaders. PHOTO BY AMANDA KRAUS RODRIGUEZ medias. Additionally, you may be approached by the media to comment. If approached, please refer to the USMA Public Affairs Office at 845-938-3808. Help IMCOM improve, talk about Your dedication to eliminate sexual harassment and sexual assault at West Point is essential, and in enhancing the USMA SHARP program. If you have any questions West Point’s installation, services about the SHARP program, please contact the USMA SARC at 845-938-0508 or the By Russell Matthias and services, by offering recommendations USCC SARC at 845 938-7479. U.S. Army Installation Management and bringing up issues. Customer comments Command ICE Site Administration also help the command to prioritize and refocus Duty, Honor, Country! installation services and support to meet Lt. Gen. Robert L. Caslen Jr. SAN ANTONIO—Have you ever felt the changing requirements. USMA Superintendent need, as a customer, to have your voice heard Between August 2012 and July 2013, nearly —whether to recognize great service, point out 393,000 customers rated their satisfaction with a concern, or make a recommendation? Now IMCOM products and services at 93 percent ICE is available to every customer who uses is your chance to share your thoughts and help overall. IMCOM services—Soldiers, sailors, airmen, To learn more about IMCOM: U.S. Army Installation Management Command There’s still room for improvement and with Marines, Coast Guardsmen (active duty, Guard, • Homepage: http://www.army.mil/ provide world class customer service. all IMCOM service provider managers engaged, and Reserve), their families, as well as veterans, imcom; Customer feedback is a critical element your comments will be seen and heard. retirees and civilian employees. • http://twitter.com/armyimcom; to ensuring that IMCOM provides the highest All IMCOM service providers are required By sharing your honest feedback, together • http://www.facebook.com/ quality programs, services and facilities to review and follow-up on every comment we can work to improve service delivery and InstallationManagementCommunity; to service members, families and civilian regardless of whether the customer asks for a achieve IMCOM’s goal of providing world class employees—in keeping with their service and response or not. Though it’s not required, we customer service. • http://www.youtube.com/ sacrifice. highly encourage customers to provide their Visit www.ice.disa.mil and let your voice installationmgt; The Interactive Customer Evaluation (ICE) contact information when submitting a comment be heard. • http://www.scribd.com/ system is IMCOM’s primary means of receiving card through ICE, so we can provide immediate If you have any IMCOM customer service IMCOMPubs; feedback directly from its customers. In fact, feedback. related questions, comments, or concerns, • http://ireport.cnn.com/people/ IMCOM receives nearly a half million customer Every organization strives for 100 percent contact your local garrison ICE program HQIMCOMPA; comments each year. customer satisfaction and continual feedback manager, or contact the IMCOM headquarters • http://www.flickr.com/photos/ ICE empowers customers to make a helps identify and work on those areas that need Customer service excellence team at 210-466- difference in how IMCOM delivers products improvement. 0284, 210-466-0279, or 210-466-0255. imcom/. The appearance of advertising in this publication, including inserts or supplements, does not constitute endorsement of the products or services advertised by the U.S. Army or the Times Herald-Record. 40 Mulberry Street, Middletown, NY 10940 Everything advertised in this publication shall be made available for purchase, use, OINTER IEW® or patronage without regard to race, color, religion, sex, national origin, age, marital status, P V To subscribe to the Pointer View or The Army civilian enterprise newspaper, the Pointer View, is an authorized publication for members physical handicap, political affiliation, or any other nonmerit factor of the purchaser, user, of the Department of Defense. Contents of the Pointer View are not necessarily the official views of, or if you have delivery problems, call 845-346-3118. or patron. endorsed by, the U.S. Government, the Department of the Army or West Point. Eric S. Bartelt A confirmed violation or rejection of this policy of equal opportunity by an advertiser The Pointer View ® is an unofficial publication authorized by AR 360-1. The editorial content of the PV Managing Editor, 938-2015 will result in the refusal to print advertising from that source. Pointer View is the responsibility of the West Point Public Affairs Office, Bldg. 600, West Point, New York Lt. Gen. Robert L. Caslen, Jr. 10996, (845) 938-2015. Superintendent Mike Strasser The Pointer View is printed weekly by the Times Herald-Record, a private firm in no way connected Lt.