New Hampshire
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2021 Bi-State Primary Care Association 525 Clinton Street Bow, NH 03304 (603) 228-2830 www.bistatepca.org New Hampshire Primary Care Sourcebook TABLE OF CONTENTS Introduction to Bi-State Page 3 Ammonoosuc Community Health Services Page 25 Bi-State PCA NH Members Page 4 Amoskeag Health Page 26 Bi-State PCA NH Members (continued) Page 5 CHAN Page 27 2021 NH Public Policy Principles & Priorities Page 6 Charlestown Health Center Page 28 CHCs, FQHCs, FQHC LAL, and RHC Page 7 Coos County Family Health Services Page 29 Snapshot of Bi-State’s NH Members Page 8 Greater Seacoast Community Health Page 30 Investing in Primary Care Page 9 Harbor Care Page 31 CHC Data Page 10 Health Care for the Homeless Program Page 32 FQHC Data Page 11 HealthFirst Family Care Center Page 33 FQHCs Improve Access to Integrated Care Page 12 Indian Stream Health Center Page 34 A Growing Demand for FQHC Services Page 13 Lamprey Health Care Page 35 FQHC Clinical Quality Measures in 2019 Page 14 Mid-State Health Center Page 36 FQHC Funding Page 15 NH AHEC Page 37 Bi-State PCA NH Member Map Page 16 North Country Health Consortium Page 38 Bi-State’s Workforce Recruitment Center Page 17 Planned Parenthood of Northern New England Page 39 Supporting Communities in COVID-19 & Beyond Page 18 Weeks Medical Center Page 40 Strengthening Public Health During the Pandemic Page 19 White Mountain Community Health Center Page 41 Community Health Center Flu Clinics Page 20 Resources Page 42 Prioritizing Food Security as Part of Overall Health Page 21 FQHC Federal Requirements Page 43 Breaking Down Barriers to Care Amidst COVID-19 Page 22 FQHC Sliding Fee Scale Page 44 Telehealth: A Bright Spot During the Pandemic Page 23 Who’s My Legislator? Page 45 NH Member Profiles Page 24 Acknowledgements Page 46 2 What is a Primary Care Association? Each of the 50 states (or in Bi-State’s case, a pair of states) has one nonprofit Primary Care Association (PCA) to serve as the voice for Community Health Centers. These health centers were born out of the civil rights and social justice movements of the 1960s with a clear mission that prevails today: to provide health care to communities with a scarcity of providers and services. That includes bringing comprehensive services to rural regions of the country. Bi-State’s Mission Bi-State’s Vision Promote access to effective and affordable Healthy individuals and communities with quality primary care and preventive services for all, with health care for all. special emphasis on underserved populations in Vermont and New Hampshire. Who We Are Bi-State Primary Care Association is a 501(c)3 nonprofit organization that was formed by two health and social service leaders in 1986 to expand access to health care in Vermont and New Hampshire. Today, Bi-State represents 31 member organizations across both states that provide comprehensive primary care services to over 300,000 patients at 142 locations. Our members include federally qualified health centers (FQHCs), clinics for the uninsured, rural health clinics, Area Health Education Center (AHEC) programs, and Planned Parenthood of Northern New England. We provide training and technical assistance for improving programmatic, clinical, and financial performance and operations. We provide workforce assistance and candidate referrals for providers including physicians, dentists, nurse practitioners, and physician assistants. We also work with federal, state, and regional policy organizations, foundations, and payers to develop strategies, policies, and programs that support community-based primary health care. NH Public Policy Workforce & Recruitment Bi-State is committed to improving the health status of Granite Bi-State’s Recruitment Center has sourced 1,490 candidates Staters and ensuring that all individuals have access to interested in practicing in VT and NH over the last year. We affordable and high-quality primary medical, mental health, helped recruit 32 providers to New Hampshire and Vermont substance use, and oral health care, regardless of insurance between July 2019 – June 2020 (FY20). status or ability to pay. Annual Events In 2020, Bi-State hosted several annual conferences and trainings that provided important learning and networking opportunities for our colleagues from both states. The NH Public Policy team hosts our annual Legislative Breakfast to highlight the important roles our members play in their communities and the need for comprehensive health care and a robust health care workforce in NH. Our UDS Training in the fall discusses the new measures and requirements for Uniform Data System reporting and successful submission strategies. In December 2020, Bi-State held its first-ever multi-day, virtual Clinical Quality Symposium that focused on topics that were selected by NH and VT clinical teams in order to achieve better clinical outcomes and improve the health of patients. Bi-State also held our 2020-21 Leadership Development Program, tailored to training the next generation of community health center leaders. 3 Bi-State Primary Care Association’s New Hampshire Members Ammonoosuc Community Health Services, Inc. Community Health Access Network Harbor Care (FQHC) (FQHC) Newmarket (Rockingham County) Nashua (Hillsborough County) Franconia, Littleton, Warren, Whitefield, Joan Tulk, Executive Director Peter Kelleher, Executive Director Woodsville (Coos and Grafton Counties) (603) 292-7205, (603) 292-7284 Jonathan Brown, Clinical Director Edward D. Shanshala II, Chief Executive Officer [email protected] (603) 821-7788 (main) (603) 444-8223, [email protected] 207A South Main Street, Newmarket, NH 03857 [email protected] 25 Mt. Eustis Road, Littleton, NH 03561 www.chan-nh.org (603) 816-7983, [email protected] www.ammonoosuc.org 45 High Street, Nashua, NH 03060 Coos County Family Health Services (FQHC) www.harborcarenh.org Amoskeag Health (FQHC) Berlin, Gorham (Coos County) Manchester (Hillsborough County) Ken Gordon, Chief Executive Officer Health Care for the Homeless Program Kris McCracken, President/Chief Executive (603) 752-3669 Ext. 4018, [email protected] (FQHC) Officer 54 Willow Street, Berlin, NH 03570 Manchester (Hillsborough County) (603) 935-5210, (603) 935-5229 www.coosfamilyhealth.org Amy Pratte, Director, External Affairs/ [email protected] Fiscal Manager HCH 145 Hollis Street, Manchester, NH 03101 Greater Seacoast Community Health (FQHC) (603) 663-8716, [email protected] www.amoskeaghealth.org Dover, Exeter, Hampton, Portsmouth, Rochester, 199 Manchester Street and Somersworth (Rockingham and Strafford Manchester, NH 03103 Charlestown Health Center (FQHC) Counties – includes Mobile Health Clinics) www.catholicmedicalcenter.org/Community-Health Charlestown (Sullivan County) Janet Laatsch, Chief Executive Officer Anila Hood, Director, Charlestown Health (603) 516-2550, [email protected] HealthFirst Family Care Center (FQHC) Center; www.GetCommunityHealth.org Franklin, Laconia (Belknap and Merrimack Josh R. Dufresne, Acting Chief Executive Counties) Officer, Families First Health and Support Center (FQHC) Russell G. Keene, President/Chief Executive Officer Springfield Medical Care Systems 100 Campus Drive, Suite 12, (603) 934-0177 Ext. 107 (603) 826-5711, [email protected]; Portsmouth, NH 03801 [email protected] (802) 885-7620,[email protected] www.familiesfirstseacoast.org 841 Central St, Ste 101, Franklin, NH 03235 250 CEDA Road, Charlestown, NH 03603 www.healthfirstfamily.org www.springfieldmed.org/charlestown-health- Goodwin Community Health (FQHC) center 311 Route 108, Somersworth, NH 03878 www.goodwinch.org Lilac City Pediatrics 80 Farmington Rd, Rochester, NH 03867 www.lilaccity.goodwinch.org 4 Bi-State Primary Care Association’s New Hampshire Members Indian Stream Health Center (FQHC) NH Area Health Education Center Weeks Medical Center (RHC) Colebrook (Coos County) Lebanon (Grafton County) Groveton, Lancaster, North Stratford, Sergio Zullich, Chief Executive Officer Kristina Fjeld-Sparks, Director Whitefield (Coos County) (603) 237-4170 (603) 653-3278 Michael Lee, President [email protected] [email protected] (603) 788-5026, (603) 788-4911 141 Corliss Lane, Colebrook, NH 03576 One Medical Center Drive, WTRB Level 5 [email protected] www.indianstream.org Lebanon, NH 03756 173 Middle Street, Lancaster, NH 03584 www.tdi.dartmouth.edu/education/professional- www.weeksmedical.org Lamprey Health Care (FQHC) education/new-hampshire-area-health- Nashua, Newmarket, Raymond education-center-ahec White Mountain Community Health (Hillsborough and Rockingham Center Counties) North Country Health Consortium (FQHC LOOK-ALIKE) Greg White, Chief Executive Officer Littleton (Grafton County) Conway (Carroll County) (603) 292-7214 Becky McEnany, Interim CEO Ken “JR” Porter, Executive Director [email protected] (603) 259-4785, (603) 259-3700 (603) 447-8900 Ext. 321, 207 South Main Street, Newmarket, [email protected] [email protected] NH 03857 262 Cottage St, Suite 230 298 White Mountain Highway, Conway, www.lampreyhealth.org Littleton, NH 03561 NH 03818 www.nchcnh.org www.whitemountainhealth.org Mid-State Health Center (FQHC) Bristol, Plymouth (Grafton County) Planned Parenthood of Northern New England Robert MacLeod, Chief Executive Claremont, Derry, Exeter, Keene, Manchester Officer (Cheshire, Hillsborough, Rockingham, and Sullivan (603) 238-3525 Counties) [email protected] Meagan Gallagher, Chief Executive Officer 101 Boulder Point