Derbyshire Care Services Directory 2015/16
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Derbyshire Care Services Directory 2015/16 The comprehensive guide Curbar Edge to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with www.carechoices.co.uk Canal Vue Awsworth Rd, Ilkeston, Canal Vue Derby DE7 8JF • We offer Nursing, Convalescence, Respite, Dementia, Personal & Residential care • Single spacious en-suite rooms with flat screen TV & Wi-Fi access Latest 70 Bedroom Dementia Nursing Home Celebrating 22 years • Fully qualified Nursing Staff in care • Links with local community services; GP, www.eastgate-care.co.uk chiropodist, optician, dentist, hairdresser, minister etc. • Dedicated Activities Co-ordinators & regularly organised trips and outings • Comfortable welcoming lounges with fabulous canal-side views • Well planned gardens for all to share ‘My Grandmother is a resident at Canal Vue, and has been for some months now. She is very well looked after, the staff are lovely and caring, they always have time for her and me when I visit. It is a lovely home, very clean and new. Can’t rate it enough.’ Eastgate Care, an established local company, celebrating 25 years providing Care The nearby Alexandra House at Eastwood Hill Top Wroughton Court, Eastwood, Notts NG16 3GP Belle Vue, Mapperley, Notts | Melbourne House, Aspley | Park House, Bullwell, Notts Tel: 0115 979 1234 www.eastgatecare.co.uk | [email protected] Eastgate FP Derbyshire.indd 1 13/05/2015 14:24 Brookholme Croft Established 1996 Canal Vue Awsworth Rd, Ilkeston, Canal Vue Derby DE7 8JF • We offer Nursing, Convalescence, Respite, Dementia, Personal & Residential care • Single spacious en-suite rooms with flat screen TV & Wi-Fi access Latest 70 Bedroom Dementia Nursing Home Celebrating 22 years • Fully qualified Nursing Staff in care • Links with local community services; GP, www.eastgate-care.co.uk chiropodist, optician, dentist, hairdresser, minister etc. • Dedicated Activities Co-ordinators & regularly organised trips and outings AN EXCELLENT • Comfortable welcoming lounges with REPUTATION FOR CARE fabulous canal-side views 45 nursing & residential clients receive personalised care and • Well planned gardens for all to share activities provided by professional and dedicated trained staff, including the home’s own physiotherapist and occupational therapist. Day care is available in addition to short and long stay. ‘My Grandmother is a resident at Canal Vue, and has been for some months now. She is Excellent facilities are provided in newly refurbished, purpose built very well looked after, the staff are lovely and accommodation, appointed in beautiful surroundings. Tastefully caring, they always have time for her and me decorated single rooms, many of which are en-suite, create a homely when I visit. It is a lovely home, very clean and environment. Three different lounges and a large garden with various new. Can’t rate it enough.’ seating aspects is one of the many ways in which client choice is promoted. Clients have the freedom to choose which, if any activities they wish to join in with, from a full and varied schedule. Family and friends Eastgate Care, an established local company, are welcome to visit anytime. Fresh, home cooked food is available throughout the day with clients being involved in designing the celebrating 25 years providing Care seasonal menu. All special diets and needs are catered for. The nearby Alexandra House at Eastwood Hill Top In addition to respecting privacy & dignity, the home also promotes Wroughton Court, Eastwood, Notts NG16 3GP individual’s independence as far as possible. Belle Vue, Mapperley, Notts | Melbourne House, Aspley | Park House, Bullwell, Notts Telephone 01246 230006 Website www.brookholmecroft.com Tel: 0115 979 1234 Brookholme Croft Ltd, Woodstock Drive, off Challands Way, Hasland, Chesterfield S41 0EU www.eastgatecare.co.uk | [email protected] Proprietors:Visit www.carechoices.co.uk Dr A & Mrs A Matthews for further assistance with your search for care Eastgate FP Derbyshire.indd 1 13/05/2015 14:24 Brookholme Croft_2014.indd 1 12/05/2014 09:17 Peak Care, Ashover Grove House Residential Home, Ashover Dedicated to caring - if it matters to you it matters to us Grove Park Luxury Retirement Apartments, Ashover Live an independent lifestyle in our select retirement community Residential Care • Assisted Living • Home Visits Long Stay • Short Stay • Respite Care • Day Care To arrange a visit please call 01246 592092 Email: [email protected] Web: www.peakcare.co.uk This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Peak Care 2015.indd 1 03/06/2015 15:29 Contents Welcome from Derbyshire Adult Care 6 Essential information 32 Information and advice 6 Inspecting and regulating care services 32 Signposting 6 Safeguarding adults 32 Brokerage 7 Deprivation of Liberty 33 Welfare rights 7 Comments, compliments and complaints 33 Contact Call Derbyshire 7 How solicitors can help 34 Regions covered by this Directory 7 This Directory’s free helpline 34 The Silver Line 34 Adult Care Services - where do I start? 8 Derbyshire Care Providers Association (formerly the Initial contact 8 Derbyshire Care Homes Association) 35 Assessing your needs 8 The Derbyshire Home Care Association 35 Eligibility 8 Paying for care 37 Personalised support 8 Self-funding advice 37 Making life easier at home 9 What will you have to pay for your care? 38 Local authority contribution towards care in private Types of service offered by Adult Care 15 sector care homes 39 Services to support you leaving hospital 15 Quality Premium payments 39 Re-ablement 15 Care home vacancies 39 Home care services 15 Derbyshire fee levels 39 Home care agency checklist 17 Third party and first party top-up payments 40 Home care providers contracted with Seeking financial advice 40 Derbyshire Adult Care 19 Useful contacts 41 Non-contracted home care providers 21 Local useful contacts 41 Helping to keep you independent 24 National useful contacts 43 Support for carers 24 Listings Community Care Centres 25 Home care providers contracted with Derbyshire Telecare services 25 Adult Care 19 Non-contracted home care providers 21 Services provided by the NHS 25 High Peak 45 NHS fully-funded Continuing Health Care 25 Chesterfield 49 Intermediate care 25 Derbyshire Dales 55 North East Derbyshire 58 Accommodation options 26 Bolsover 61 Extra Care housing 26 Amber Valley 65 Sheltered housing 26 Erewash 73 Specialist care 26 South Derbyshire 77 Derby City 81 Residential care 27 Care homes checklist 29 Index 86 Care homes for those with dementia 30 To obtain extra copies of this Directory, free of charge, Residential dementia care checklist 30 contact Call Derbyshire on: 01629 533190. Good quality end of life care 31 Derbyshire County Council has not vetted the advertisers in this publication and accepts no liability for work done or goods supplied by any advertiser, nor does the Council endorse any of the products or services. The listings used in this Directory were supplied by the Care Quality Commission (CQC) in association with Derbyshire County Council and neither Derbyshire County Council nor Care Choices can be held liable for any errors or omissions. This Directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 5 Welcome from Derbyshire Adult Care Derbyshire Adult Care, working with other statutory and It modernises the law, consolidates best practice and voluntary organisations, is committed to supporting the recognises the right of people to make their own decisions health and wellbeing of local people and assisting them to about their care and support. Among other things, the Act find the support they need to experience the best quality of introduces new rights for carers, and, from April 2016, the life possible. introduction of a cap on the amount that people spend on their social care costs, will mean that care and support, and We support people to: the way people pay for it, will be clearer and more consistent. • live independently; We want people in Derbyshire to maintain their • keep well; independence for as long as possible and enjoy the best • stay safe; possible quality of life. Key to enabling you to make the right • be active in their community; decisions about care and support is having access to high • avoid going into hospital unnecessarily; and quality information and advice. This Directory is one way of • return home promptly after a hospital stay. providing information, but we will continue to work with our partners to improve the range of information available. This year has seen the greatest reform to social care in We also provide a range of other universal services that are over 60 years, with the introduction of the Care Act 2014. available to all local people. These are detailed below. Information and advice You can get information and advice from: health/adult_care_and_wellbeing or obtained by contacting Call Derbyshire on: 01629 533190. Leaflets and • Your Adult Care factsheets are available in standard and Easy Read versions worker, if you have one; and, upon request, in Braille, large print and other language • Derbyshire County Council website: translations. The following leaflets are available: www.derbyshire.gov.uk; › ‘Guide to Adult Care’ – how we work and what we provide; • Call Derbyshire: 01629 533190; › ‘Adults at Risk’ – recognising abuse and keeping adults safe; • County Council Libraries and Information Centres and the › ‘Guide to Handy Van Services’ – practical help in your home; Libraries Information Services: 01629 533444 or email: [email protected]; › ‘Guide to First Contact’ – signposting to services and support; • Health and Wellbeing Zones – for your nearest, look on: www.derbyshire/healthzone.gov.uk or ask at your local › ‘Guide to Carers’ Services’ – support available for carers; library; › ‘Care Services Directory’ – listing care providers and homes; • Independent financial advice.