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BLACKBERRY TECHNOLOGY A SEMINAR REPORT Submitted By UNNIKRISHNAN.P.K In partial fulfillment for the award of the Degree of BACHELOR OF TECHNOLOGY in COMPUTER SCIENCE & ENGINEERING SCHOOL OF ENGINEERING COCHIN UNIVERSITY OF SCIENCE & TECHNOLOGY, KOCHI-682022 AUGUST-2008 DIVISION OF COMPUTER ENGINEERING SCHOOL OF ENGINEERING COCHIN UNIVERSITY OF SCIENCE & TECHNOLOGY KOCHI-682022 Certificate Certified that this bonafide record of seminar entitled “ BLACKBERRY DEVICES” Done by “UNNIKRISHNAN.P.K ” of the VIIth semester, Computer Science and Engineering in the year 2008 in partial fulfillment of the requirements to the award of Degree of Bachelor of Technology in Computer Science and Engineering Of Cochin University Of Science and Technology. MR.V.DAMODARAN Dr. DAVID PETER .S Seminar Guide Head Of Division Date: ACKNOWLEDGEMENT Although a single sentence hardly suffices, I would like to thank almighty god for blessing me with his grace and taking my endeavor to a successful culmination. I also express my gratitude to Dr. David Peter,HOD and my seminar guide for providing me with adequate facilities, ways and means by which I was able to complete this seminar. I express my sincere gratitude to him for his constant support and valuable suggestions without which the successful completion of this seminar would not have been possible. I thank Mr.V.Damodaran my seminar guide for his boundless cooperation and helps extended for this seminar. I would like to extend my gratitude to all staff of Department Of Computer Science for the help and support rendered to me. I have benefited a lot from the feedback, suggestions and blessings given by them. I would like to extend my gratitude to all of my friends for their help and support rendered to me in the various phases of this seminar. UNNIKRISHNAN.P.K. ABSTRACT BLACKBERRY TECHNOLOGY The BlackBerry is a wireless handheld device introduced in 1997 as a two-way pager. The more commonly known smartphone BlackBerry, which supports push e-mail, mobile telephone, text messaging, internet faxing, web browsing and other wireless information services was released in 2002. It is an example of a convergent device. Developed by the Canadian company Research In Motion (RIM), it delivers information over the wireless data networks of mobile phone service companies. BlackBerry first made headway in the marketplace by concentrating on e-mail. RIM currently offers BlackBerry e-mail service to non- BlackBerry devices, such as the Palm Treo, through the BlackBerry Connect software. The original BlackBerry device had a monochrome display, but all current models have color displays. While including PDA applications (address book, calendar, to-do lists, etc.) as well as telephone capabilities on newer models, the BlackBerry is primarily known for its ability to send and receive e-mail wherever it can access a wireless network of certain cellular phone carriers. It has a built-in keyboard, optimized for "thumbing", the use of only the thumbs to type. System navigation is primarily accomplished by a scroll ball in the middle of the device (older devices used a track wheel on the side). BlackBerry users can generally be divided into two camps: consumers who bought and own their BlackBerry, and enterprise end-users who are given the use of a BlackBerry by their employers. Consumer devices are generally configured to use BlackBerry Internet Service (BIS), while enterprise devices are generally configured to use BlackBerry Enterprise Server (BES). In a BIS environment, the end-user is generally responsible for the appropriate configuration of security measures. In a BES environment, the end-user has a certain amount of control, but security is usually enforced by the enterprise, via the use of an IT Policy and Application Controls. More comprehensive controls are available in a BES deployment than in a BIS deployment UNNIKRISHNAN.P.K S7,CSE TABLE OF CONTENTS CHAPTER NO TITLE PAGE NUMBER LIST OF FIGURES iii 1. INTRODUCTION 1 2. COMPONENTS 3 2.1 Operating system 3 2.2 CPU 3 2.3 Database 4 2.4 Supporting software 4 2.5 BlackBerry PIN 6 2.6 Hardwares 6 3. HOW IT WORKS? 9 3.1 Blackberry professional software 10 3.2 Blackberry enterprise server 11 4. BLACKBERRY ENTERPRISE SOLUTION 12 4.1 Why choose the B E S? 12 4.2 BES Architecture 13 4.2.1 BlackBerry® Enterprise Server 13 4.2.2 BlackBerry device software 14 4.2.3 BlackBerry® Mobile Data System 14 4.2.4. BlackBerry® Connect™ Devices 14 4.2.5.BlackBerry®AllianceProgram 14 4.2.6 BlackBerry Solution Services 14 5. BLACKBERRY CONNECT 16 6. PUSH TECHNOLOGY 18 7. SOLUTIONS FOR BLACKBERRY DEVICES 19 8. ADVANTAGES OF BLACKBERRY 21 9. CONCLUSION 23 APPENDIX 24 REFERENCES 25 LIST OF FIGURES Figure Name Page number 1. IPD format 4 2. Path of signal 9 3. Blackberry Enterprise server 11 4. BES architecture 13 1.INTRODUCTION A Blackberry is a personal communications device developed, distributed, and serviced by Research in Motion(RIM), a Canadian company headquartered in Waterloo, OntarioA .Blackberry can provide email, text messaging, web browsing, and telephone service. It is an example of a convergent device A BlackBerry is an end-to-end wireless email solution that allows access to your Outlook Inbox, Calendar, Contacts, and Tasks with full wireless synchronization. The BlackBerry Server constantly communicates with the campus Exchange server (that talks to Outlook, among other email clients).As soon as something comes into your Outlook for Exchange email, the BlackBerry server gets a copy and sends it to your device through the Internet. Your device receives that information through the Internet using your carrier's preferred network.The process works in reverse when you make changes on your BlackBerry device that need to be copied into your Outlook account, e.g., if you send a message that needs to be copied to your Sent items, or if you add a contact to your Contacts list. The Blackberry can be set up and operated wirelessly without ever being connected physically to a computer. RIM currently offers BlackBerry e-mail service to non-BlackBerry devices, such as the Palm Treo, through the BlackBerry Connect software. The original BlackBerry device had a monochrome display, but all current models have color displays Research in Motion provides the native email system for the Blackberry. However, RIM has cooperated with Microsoft, IBM, and Novell to provide full two-way email integration with Outlook, Notes, and GroupWise ,respectively Standard features on a Blackberry include calendar, tasks, notes, alarm clock, calculator, and some games. Third party applications can be downloaded to extend its capability. Some models available from Nextel, Sprint, and maybe other carriers, provide GPS and cellular “walkie-talkie” service as well. Most Blackberry are Bluetooth capable, allowing for the use of wireless Bluetooth headsets to handle telephone calls. Because the Blackberry relies on the cellular telephone network, it is only available through cell phone carriers .And, like cell phones, each carrier has its own unique models. The typical cost of a Blackberry is $250-$300, 2. COMPONENTS 2.1 Operating system: RIM provides a proprietary multi-tasking operating system (OS) for the BlackBerry, which makes heavy use of the device's specialized input devices, particularly the scroll wheel (1995 - 2006) or more recently the trackball (September 12th 2006 - Present). The OS provides support for MIDP 1.0 and WAP 1.2. Previous versions allowed wireless synchronization with Microsoft Exchange Server's e-mail and calendar, as well as with Lotus Domino's e-mail. The current OS 4 provides a subset of MIDP 2.0, and allows complete wireless activation and synchronization with Exchange's e-mail, calendar, tasks, notes and contacts, and adds support for Novell GroupWise and Lotus Notes. Third-party developers can write software using these APIs, and proprietary BlackBerry APIs as well, but any application that makes use of certain restricted functionality must be digitally signed so that it can be associated to a developer account at RIM. This signing procedure guarantees the authorship of an application, but does not guarantee the quality or security of the code. 2.2 CPU: Early BlackBerry devices used Intel-80386-based processors.[6] Later BlackBerry 8000 series smart phones, such as the 8700 and the Pearl, are based on the 312MHz ARM X Scale ARMv5TE PXA900. An exception to this is the BlackBerry 8707 which is based on the 80MHz Qualcomm® 3250 chipset, this was due to the ARM X Scale ARMv5TE PXA900 chipset not supporting 3G networks. The 80MHz Processor in the BlackBerry 8707 actually meant the device was often slower to download and render web pages over 3G than the 8700 was over EDGE networks. 2.3 Database: Data extracted from a BlackBerry to a host computer is stored in a single file in IPD format as in figure 2.3.1 Figure 2.3.1 I.P.D format 2.4 Supporting software: BlackBerry handhelds are integrated into an organization's e-mail system through a software package called " BlackBerry Enterprise Server " (BES). Versions of BES are available for Microsoft Exchange, Lotus Domino and Novell GroupWise. While individual users may be able to use a wireless provider's e-mail services without having to install BES themselves, organizations with multiple users usually run BES on their own network. Some third-party companies provide hosted BES solutions. Every BlackBerry has a unique id called BlackBerry PIN which is used to identify the device to the BES. BES can act as a sort of e-mail relay for corporate accounts so that users always have access to their e-mail. The software monitors the user's local "inbox", and when a new message comes in, it picks up the message and passes it to RIM's Network Operations Center (NOC).