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Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes

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Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes Revised: September 2, 2009 This Release Notes document provides essential operating requirements and describes known issues for Pointsec Mobile Symbian OS (S60) 3.3.4. Review this information before installing Pointsec Mobile Symbian OS (S60) 3.3.4. In This Document About This Document page 1 About Pointsec Mobile Symbian OS (S60) page 2 New in This Release page 2 Supported Devices page 2 3rd-party Software page 3 Push Email page 3 Temporary Encryption page 4 System Requirements page 4 Hardware Requirements page 5 General Recommendations page 5 Compatibility between Releases page 6 Known Issues in This Release page 6 FYI page 7 Late-breaking Documentation page 8 Documentation Feedback page 8 About This Document This document contains information about Pointsec Mobile Symbian OS (S60) version 3.3.4, such as new features and functions in this release, what problems have been fixed since the previous release and system requirements. In this document, the abbreviation N/A is used. N/A means Not Applicable. Pointsec Mobile Symbian OS (S60) is also referred to as Pointsec Mobile or Pointsec. Copyright © 2009 Pointsec Mobile Technologies AB, a Check Point Software Technologies company. All rights reserved 1 About Pointsec Mobile Symbian OS (S60) About Pointsec Mobile Symbian OS (S60) Pointsec Mobile Symbian OS (S60) provides users of devices powered by the Nokia Series 60 3rd Edition operating system with automatic, real-time encryption of data for convenient and enforceable handheld security for enterprises on the move. New in This Release New Devices These devices are added in this version: • Nokia N97 • Nokia E75 • Nokia 6121 Classic Supported Devices The following tables contain the devices and operating systems that are supported at the time of the release of Pointsec Mobile Symbian OS (S60) 3.3.4. However, this list is subject to change. To see a current list of supported devices, please visit www.checkpoint.com/supportedhandhelds/. Pointsec Mobile supports the following devices in this release: Table 1 Supported Devices Device Recommended phone software (firmware) version Nokia E50 06.28.3.0 or later Nokia E51 100.34.20 Nokia E60 2.0618.06.05 or later Nokia E61 Nokia E61i 1.0633.22.05 Nokia E62 2.06.18.06.17 or later Nokia E63 100.21.110 Nokia E65 1.0633.18.01 Nokia E66 200.21.118 Nokia E70 2.0618.07.09 or later Nokia E71 200.21.118 Nokia E71x V 03.27 or later Nokia E75 V 110.48.125 or later Nokia E90 V 210.34.75 Nokia N80 V 4.0632.0.38 or later Nokia N81 V 10.0.035 Nokia N81 8GB V 11.0.045 Nokia N82 V 11.0.117 Nokia N93i V 11.0.009 Nokia N95 V 12.0.13 or later Nokia N95 8GB V 15.0.015 Nokia N97 v 11.0.021 or later Nokia 6110 Navigator V 03.51 Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes. Last Update — September 2, 2009 2 3rd-party Software Table 1 Supported Devices Device Recommended phone software (firmware) version Nokia 6121 Classic Latest firmware Nokia 6124 v 04.34 We recommend that you upgrade to the latest ROM available from your phone manufacturer. 3rd-party Software Pointsec Mobile Symbian OS (S60) 3.3.4 is interoperable with the following 3rd-party products: • F- Secure Mobile Security 4.0 (13511) • Mail for Exchange 2.7 and 2.9 • Nokia Intellisync Mobile Suite 7.0 - 9.0 is supported under the conditions described in the “Push Email” section • Sybase iAnywhere OneBridge 5.50 (17094) • SEVEN Always-On Mail 5.0.20 • Trend Micro Mobile Security 5.0 (1050) Push Email On certain combinations of device, firmware, and policy configuration, it is possible to be notified of incoming email even when Pointsec is in a locked state. The Enable screen lock setting must be set to Yes. Tip! In the Pointsec Mobile About box, look for the text “Push email is supported”. Push email is supported for the following devices: • E90 • E71 • E71x • E75 • E66 • E63 • E51 • E51-2 Use the recommended software version, see “Supported Devices” on page 2. Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes. Last Update — September 2, 2009 3 Temporary Encryption A note to our customers about untested software We do not recommend the installation of untested software because this may compromise Pointsec Mobile's functionality or produce unwanted behavior in the device. The following are examples of problems that can arise with untested software: The software may be denied access to encrypted files. Pointsec Mobile must close most applications when locking, and untested software may not handle restart properly. The software may create files that unintentionally become encrypted. A common example is .txt files used for logging. Unintentionally encrypted files may prevent the software from working properly, but can be worked around by placing the folder containing such files on the exclusion list. Temporary Encryption The temporary encryption function is supported on the same devices as the push email function. For a list of devices, see “Push Email” on page 3. For a description of the temporary encryption function, see the Administrator’s Guide delivered with the product. System Requirements Disk and Memory Space Table 2 Disk and Memory Space On the: Space Administrator’s workstation Minimum 5 MB Device Minimum 0.5 MB Operating Systems and Software Table 3 Operating Systems and Software On the: Space Administrator’s workstation • Microsoft Windows 2000 Professional or XP Professional (Note that Vista is supported in Pointsec Administration Console 1.3.) • Synchronization software • Pointsec Administration Console 1.1.1 or later. For requirements regarding Pointsec Administration Console, please see the Pointsec Administration Console Release Notes. Device • Nokia S60 3rd Edition • Check your hardware vendor’s web site for the latest end-user updates. • Synchronization software Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes. Last Update — September 2, 2009 4 Hardware Requirements Hardware Requirements To install Pointsec Mobile on a device, you need a working synchronization connection between your Symbian device and your PC (e.g. by cable, infrared, Bluetooth, etc.) General Recommendations We strongly recommend that you always follow the documented procedures for installing, upgrading and removing Pointsec Mobile. Moreover, we recommend the following: Consider Usability Before deploying to large numbers of users, we recommend that you test each new profile for usability. While Pointsec Mobile is a powerful, flexible security tool, it does not warn if security settings are likely to make the device difficult to use. If you need help reaching the optimum balance between security and user experience for your organization, please contact your Check Point representative. Allow Pointsec Mobile to complete operations When installing, upgrading or uninstalling Pointsec Mobile, do not switch the device off manually until the operation is complete. Unlock Pointsec Mobile before installation and removal activities Make sure that Pointsec Mobile is unlocked before initiating installation or removal of other applications on a Pointsec Mobile-protected device. Exercise caution when defining encryption lists When defining encryption inclusion lists, • Do not add C:\ to the list. If you do, you risk encrypting programs and utilities so that they do not function correctly. • Ensure that Pointsec Mobile does not encrypt files or folders needed by any unsupported applications you may have chosen to use. If you are uncertain, try adding relevant files and folders to the exclusion list, or test using the Relaxed and Typical predefined sets. Comply with the following memory card tips Do not configure the setting Require encrypted memory cards to Yes in the install settings if users will need to run applications from their memory cards. Do not switch off power to the device when encrypting or decrypting a memory card. Do not run anti-virus scans in the following situations: • When Pointsec Mobile is locked. • At the same time as encrypting/decrypting cards. • When creating a back-up. (Automatic scans should be disabled.) Pointsec Mobile Symbian OS (S60) 3.3.4 Release Notes. Last Update — September 2, 2009 5 Compatibility between Releases Compatibility between Releases You can upgrade from Pointsec for Symbian OS (S60 3rd Ed.) 3.x to Pointsec Mobile Symbian OS (S60) 3.3.4. You cannot upgrade from Pointsec Mobile Symbian OS (S60) 3.3.1 to version 3.3.2 on E66 pr2 and E71 pr2 devices. You must remove version 3.3.1 before installing version 3.3.2. Known Issues in This Release The following are known issues in this release: Table 4 Known Issues in This Release ID Short Description Description/Info N/A Upgrade not possible on E66 Upgrading Pointsec Mobile 3.3.1 to version 3.3.2 is not pr2 and E71 pr2 devices possible on E66 pr2 and E71 pr2 devices. You must remove version 3.3.1 before installing version 3.3.2. 512739 Backup and restore to To do backup and restore, the memory card must be used. memory card only PC Suite does not work and is not supported for this purpose. 503905 On N97 devices: Memory On Nokia N97 devices, encryption of internal memory card card encryption supported on only is supported. External memory cards are not supported internal card only on this device. 454654 Interoperability problem with The device hangs when Pointsec Mobile is encrypting files Kaspersky Mobile Security during installation on a device on which Kaspersky Mobile Security is installed. Workaround: Remove the battery and hard reset the device. 454649 Pointsec Mobile displays When a user selects a number from the call log and places “unknown number” when a call when screen lock is activated, Pointsec Mobile calling via call logs displays “unknown number” instead of the contact name and number.
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