ISSUE 19 | AUTUMN EDITION 2017

CENTRE PAGES Citizens in Policing participate in the Emergency Services Day Whilst Special range of functions including Children’s Play, Constabulary numbers Congratulations to Emma! have decreased (www. Communities and Equalities, Youth and gov.uk/government/ Community Development and Volunteering, statistics/- and managing a range of specialist officers workforce-england-and- wales-31-march-2017) from Environmental, Adult Social Care, I get a feel that Financial Inclusion and Housing services. our Police Support Volunteers are growing Much of Mary’s last years at the authority in numbers and this issue recognises their focused on the strategic transformation of value and contribution council services, working collaboratively to policing. with a range of partners and sectors to I was reading a enable residents to have an active role in piece published on the redesign and delivery of services. volunteerplaintalk.com WELCOME around the difference Police Support Volunteer Emma Sharrock Talking about her career to date and between retention and sustainability. The article states that sustainability is who volunteers within the Public Protection looking towards her new role as CiP radically different from volunteer retention. Sustainability, Investigative Unit at Rochdale, Greater Coordinator, Mary said: unlike retention is the ability to maintain a healthy balance Manchester Police, has graduated in while avoiding depletion. I quite liked the below table that Criminological and Forensic Psychology BSc “Working alongside communities and was included in the article which gives a different view on at The University of Bolton with a First Class “retention” which is a subject we always discuss around the residents, specifically those that don’t Degree with Honours. Emma says “It was a Introducing the Citizens in Policing programme.Common sense really!! always have a strong voice or get involved, lot of hard work but hopefully it should pay has been a fundamental feature throughout Thank you as always to those of you who have contributed off and I enjoyed every second.” new national to this issue, without you the publication would not exist! Emma has now started her Masters at The my career and I’m a strong advocate for community involvement, taking a solutions Tina Shelton University of Manchester– Well done Emma! Citizens in Policing Editor based approach, where everyone can feel Coordinator that they can have a say and get involved. Mary Bailey is the new National Citizens in “I have seen first-hand people power in Policing (CiP) Coordinator based with North action. It never ceases to amaze me the Yorkshire Police. Here she tells us about her passion and commitment that people have career to date and her plans for her new for their community and their ability to make role. a massive difference to other people’s lives. Mary started her career in local government This is the main reason for me applying within the City of York Council’s leisure for the National CiP role; I feel that I can services at the tender age of 15, working bring my skills and experience from a local government perspective into the police to on the Action Sport project, which aimed to help deliver the aspirations of the national raise participation levels in sport amongst strategy. targeted groups. It was here she studied management and gained a number of sport “There has been great work to date and I and fitness qualifications which led her to am looking forward to further embedding become a self-employed fitness instructor, the national strategy and growing the lecturer and examiner. volunteering offer within the policing family. My role will be key to developing A return to local government meant a and sharing good practice from across the number of roles with Harrogate Borough forces, whilst continuing to raise the profile Volunteering Matters is produced with support from Council Leisure Services including managing Lancashire Partnership Volunteer of volunteers, valuing their contributions Graham Holmes, Volunteers and Volunteer practitioners. Front Page: If you would like to be placed on the e-subscription community centres and the development in enabling and empowering them to Please send your views, ideas and articles to: list please email: [email protected] [email protected] of local community projects. Re-joining support the work of the police in keeping City of York Council, Mary headed up a communities safe and resilient.”

2 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 3 Running for Charity Here& foryour youfamily

Jo pictured (far right) with Sir Peter Fahy and Retrak team members before the race

Police Officer Jo Green who Olivia says “I’m off to Malawi, including nowhere to stay. leads on the Volunteer Police South Africa in October I However, Retrak cares for Cadet programme for GMP am going to represent GMP the children and gives them is raising money for Retrak, a as a Volunteer Police Cadet a chance in life. Retrak finds Police Mutual has been improving its members’ lives Manchester based charity that families for the children whilst for more than 150 years and you could benefit too! provide help and support to supporting the children in vulnerable children in Africa need by offering counselling, First established to support Police Police Mutual – always there and South America. They education and the essentials Officers and their families during for Volunteers. provide food, medical care, financially difficult times, Police Mutual that are needed. I would like As a volunteer for the Police Service, clothing, shelter, counselling has evolved into an organisation that you’re probably juggling lots of to make a difference to the offers a range of products and services and education. The children responsibilities, even another job or two. world. I know I can make a exclusively for the Police family. From Police Mutual understands that making they help are street children. savings and investments (including your life easier is important, which is why difference in Malawi. There a flexible ‘Options ISA’ and Regular There are many ways children it’s committed to offering products and priced to meet the unique needs of the is too much suffering in the Savings Plans) to personal loans, car services that are easy to understand, Police family. Police Mutual is committed end up on the streets and the and home insurance, private healthcare, with dedicated staff on hand to help you. to improving its members’ lives with world. Knowing myself and and more, everything is designed to work that Retrak does helps products and services such as whole- others can make a difference meet the needs of its members. Why Police Mutual? of-market mortgage advice; value-for- tackle these reasons and gets Who can become a member? Unlike many companies, Police Mutual has money insurance, personal loans, private the children back to their when we go to Malawi is no shareholders – it’s owned entirely by its healthcare and much more! remarkable beyond words.” The short answer: you and your members, so you know you’ll be valued. families. Jo Says “A couple family! The long answer: anyone who In addition, what it offers is competitively How to become a member… of years ago I went to one of works for the Police Service or who It’s simple. By taking out a product Jo is running the Manchester has retired from it. This includes serving Retrak centres in Ethiopia and you’ll automatically join over 210,000 Half Marathon on 15th and retired Police Officers, Police Staff, other members who trust Police Mutual saw first-hand the fantastic PCSOs and – here’s the important part with their finances and wellbeing. October. You can donate for you – Volunteers. The great news is work they do. Retrak put the Don’t forget that your family can join to Retrak via the below Just that your family is eligible too, as well, and if you take out a savings street children at the heart supporting the Forces’ chosen so your partner, parents, brothers, sisters, product for your children then they’ll of everything. This year I Giving links: children, grandchildren, nieces, nephews become members too. charity. Retrak provides and in-laws can become members in am going to Malawi to visit www.justgiving.com/ their own right. Retraks’ newest centre with support and safety for street fundraising/jogreenretrak2017 GMP Volunteer Police Cadet children who don’t have www.justgiving.com/ Olivia Guy. much who don’t have much, fundraising/olivia-guy188 Police Mutual exists for the Police Service as much today as it did in 1866. To find out more, visit policemutual.co.uk or call 0345 88 22 999. ISSUE 19 VOLUNTEERING MATTERS 5 Police Mutual Assurance Society Limited (PMAS) is an incorporated friendly society. Police Mutual Insurance and Financial Services Limited (PMIFS) is a wholly owned subsidiary of PMAS and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. The Financial Conduct Authority does not regulate tax advice.

720139_PCSOs_Eligibility_Advertorial_297x210_Volunteers.indd 1 22/08/2017 12:21 Police Staff Volunteers and celebrate the Sussex Police and value they bring to our busy police force. It was a privilege to speak with many of Fire and Rescue our Police Staff Volunteers and listen to Service host their stories. We have a long and proud history of working with volunteers. Our garden party to volunteers assist with a number of vital administration tasks within teams and celebrate their help to run our public contact points. The volunteers tea party was our way to say thank you Sussex Police and East Sussex Fire and to these volunteers who have given up so Rescue Service hosted a tea party to many hours to support us over the years by doing something specifically for them. celebrate their volunteers. Volunteers We are all part of Sussex Police, working from both services were invited to attend together to keep communities safe and and share light refreshments with their Calling all feeling safe, prevent people from harm Chief Officers in the gardens at the joint and protect vulnerable people. We are headquarters in Lewes. On the day Public Service Volunteers so grateful to their support.” the volunteers were greeted by Chief As part of a public service volunteer integration supported over 400 vulnerable people in this way. Giles York, Chief Fire Officer programme, which aims to reduce vulnerability and demand on public services, Lancashire embarks on the This along with using one of the most sophisticated Dawn Whittaker, High Sheriff Maureen largest volunteer recruitment campaign it has ever seen. Volunteer Management ICT systems in the UK has also The Lancashire Volunteer Partnership (LVP) was formed allowed the partnership to offer public services the Chowen and Lord Lieutenant Peter Field in April 2016 and began to support and develop public capacity to call out thousands of volunteers at times of (pictured below along with Councillor service volunteering for a wide range of public services public emergency or major incident. ranging from, fire, local authorities and police. Carol Theobald, ACC Steve Barry). At present LVP supports more than 3,500 public service Ian and Julie explain what they aim to achieve during volunteers, including over 800 young people engaged in their recruitment campaign: “We have built a public Speeches of praise were delivered from uniformed youth groups such as Police and Fire Cadets service volunteer platform that now offers the opportunity through to community support volunteers (befriending), to increase our capacity to help vulnerable people Special , library support and environmental get the support they need and in turn reduce demand protection. and dependability on public services. This ‘Champion’ recruitment campaign, aims to recruit hundreds of new Programme manager, Chief Inspector Ian Sewart at community support volunteers who will go on to support Lancashire Police and Julie Sumner, Volunteer Manager vulnerable people across Lancashire. We will continue building a single gateway into public service volunteering from Lancashire County Council say: “We had both that offers public services and volunteers alike a quality been progressing public service volunteering in our own experience that enhances the volunteer offer in Lancashire organisations however were aware of how much more Sussex Police and Crime Commissioner but most importantly supports vulnerable people to could be done to reduce vulnerability and demand if become stronger.” Katy Bourne said: “I am a huge advocate public services were to come together and combine their volunteer offer. With the support of public service partners If you would like to know more about the Lancashire for volunteering particularly when there and the Lancashire PCC, Clive Grunshaw, we were lucky Volunteer Partnership visit www.lancsvp.org.uk or follow are opportunities for local people to get enough to be awarded a police innovation award from the them @lancsvp or on Facebook. which would allow us to progress our idea.” involved in keeping their communities

By bringing paid staff together to form a more effective safer. Police staff volunteers are a unique and efficient delivery model, the Lancashire Volunteer group of people who give their time for Partnership operates across the county and has been able both services’ Chiefs to their volunteers to increase its support to vulnerable people. Working free to help keep Sussex safe and they closely with newly formed multi-disciplinary integrated thanking them for their support and bring experience and diversity to the teams, means the partnership can look to provide support to vulnerable people at risk of entering into statutory invaluable work. The weather was workforce. I would encourage anyone provision or who are just leaving it. It takes referrals glorious and the event was a success. who would like to make a real difference from those teams to offer a community step down facility where the Partnership matches a vulnerable person with a ACC Laurence Taylor said: “I was in their community to find out more about Community Support Volunteer who along with that person delighted to have the opportunity to be sets goals to make them more resilient and engaged the volunteer roles available with Sussex in community activities. Already the Partnership has able to spend some quality time with our Police and my office.”

6 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 7 999 Emergency Services Day

The seventh annual Emergency Services Open Day and Volunteers hosted a community engagement took place at intu Trafford Centre on Thursday, stand outside in the main display area, running a August 3, 2017 and the rain didn’t dampen spirits children’s colouring competition where the prize at this year’s event! was Build-a-Bear PC Ted (kindly donated by intu Build-a-Bear) and LEGOLAND Discovery Tickets Greater Manchester Fire and Rescue Service (kindly donated by Merlin Entertainment, Trafford). (GMFRS) were joined by Greater Manchester There were 169 entries into the competition! Police (GMP), North West Ambulance Service (NWAS) and a range of other emergency response, community safety and support services.

There was a range of live displays throughout the day including Road Traffic Collision, Kitchen Safety, Domestic Sprinklers, Cadet Unit demonstrations and many more.

The Citizens in Policing attraction team had a stand inside the main mall, offering information and advice on becoming a volunteer, whilst Specials

The High Sheriff of Greater Manchester, Kui Man Gerry Yeung OBE DL, visited the community engagement stand with Police Support Volunteer Graham Worrall who had led on the coordination of the Citizens in Policing for the event.

8 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 9 Warwickshire POLICE and Suffolk Volunteer Police Cadets Cadets Trip to Mount Snowdon Charity Car Wash West Mercia Police Three of the Volunteer Police The Forest Heath Volunteer Police Volunteer Conference Cadet Units, Martlesham, Ipswich Cadet Unit organised a charity car and Bury took part in a trip to wash to raise funds for the East Mount Snowdon, an adventure Anglian Children’s Hospice. The which was both challenging and demanding, but a real sense of event was a great success raising achievement once they reached close to £300 for this wonderful the summit. A great adventure charity. for all who attended and over £800 was raised for St Elizabeth Hospice.

Arial picture taken by the Alliances Drone Unit of the group of Volunteers

On Saturday 3rd June, Warwickshire Police Summers with a certificate marking her and West Mercia Police held a combined achieving 2000 volunteer hours in the 20 LGBT Pride March Conference for their Volunteers as part of years she has been volunteering for West The Ipswich and Martlesham National Volunteer Week. Mercia Police. The event was held at Hindlip Hall and was Volunteer Police Cadet group were Feedback from the Volunteers who attended attended by just under 100 Volunteers from West Suffolk Trek invited to take part in the Pride across the alliance that combines both Forces. was that the day was the best Conference to date, informative and enjoyable. The Stowmarket Volunteer Police march recently – don’t they all The day was opened by John Campion West Cadets successfully completed a look fab! Mercia’s Police and Crime Commissioner and Deputy National Lead on Citizens in 15 mile fundraising walk, which Policing. In the morning attendees were split they organised, after one of their into groups having demonstrations from the Leaders suffered a heart attack. alliances Officer Safety Trainers and Drone The “West Suffolk Trek”, which Unit followed by a presentation from the alliances Firearms School. In the afternoon the started at Stowmarket High School conference heard a presentation on the vision and finished at West Suffolk of the alliances communications strategy, and Hospital, raised £3,000 for My a presentation on the current terrorism threat. Wish Charity which supports the West Mercia’s Assistant Chief Constable hospital, and is being spilt between Martin Evans closed the conference and Assistant Chief Constable Martin Evans presenting presented Police Support Volunteer Sharon Sharon Summers with her certificate the Cardiac and Macmillan units.

10 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 11 Training for Essex Lancashire Police Support Citizens in Volunteers Policing retire

Active Citizens in Essex are deployed on Beat Surgeries, setting up information points Bob Ormerod and Maurice Duckworth Cardiff City Centre was a colourful sight August in Supermarkets, Libraries and Cafés. They with a combined 92 years of voluntary Bank Holiday weekend when thousands turned deploy into areas affected by emotive crimes service, both retired this year and out for Pride Cymru, Wales’ biggest celebration of such as burglary and perform door knockings, received awards in recognition of their equality and diversity. interacting with residents and making them exceptional service from the Senior aware of incidents in their neighbourhood and Management Team. Maurice and Youth Volunteers participated giving basic crime prevention advice. Bob both started as Specials with the and marched in the parade and helped staff the Constabulary. Community Safety department stall and provided Jordan Howell whose photography skills seen PC Michael Lee of Essex Police Citizens in key safety messages. Policing team said “It was apparent that we Maurice joined the Specials in 1970, here not only captured our volunteers in action, needed to provide some training for our Active and retired at the end of June this year Four South Wales Police Support Volunteers also but also the eyes of BBC Wales News Online who Citizens, not only for their knowledge but also attaining the rank of Specials Inspector held their hands up to volunteer at Pride, including requested use of some of his photos! to bring the volunteers altogether in one place during his time based in East Division. Bob joined the Specials in 1973 and and show support.” The Trafford Volunteer Police GMP VPC Summer Camp took place also attained the rank of Special Cadets raised £400 for the Retrak August Bank holiday weekend The Active Citizens have now had training Inspector. He left the Specials in 2003 futures programme recently at the Kingswood centre in on Conflict Management, Home Security to become a Police Support Volunteer; Colomendy, North Wales and basic crime prevention advice. The he had numerous roles predominately training gave an opportunity to present the with the Neighbourhood Policing Team concept of an operation that sees Active in Rossendale as an Administration Citizens delivering Child Sexual Exploitation Support Volunteer. He established a information to Hotels in the county. Fellow Forecourt Watch in Rossendale which volunteer Gerald Bennett, using his experience was rolled out across the division for from the Cyber Crime Unit, provided some which he received the Volunteer of the excellent inputs into frauds and scams. PC Lee Year award in 2013. Bob was also a said, “We tried to keep the evenings a relaxed Cadet Leader with the Unit at Burnley, affair allowing volunteers to share experiences, as well as an active member of the East offering a buffet and refreshments after the Community Road Watch. training.” Volunteers were given the chance to have a tour of the Police Headquarters site We wish both Maurice and Bob well and museum. and they will both be missed.

12 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 13 allow them to deliver presentations to schools, VOLUNTEERS SIGNED businesses and community groups. Louisa Murphy, Digital Investigations & Intelligence UP TO RAISE Learning & Development Co-Ordinator at Lancashire Police says: “Cyber Crime is an AWARENESS OF increasing issue in Lancashire as it is across the country. We have drawn on volunteers within the CYBER CRIME community to provide them with different inputs on the different issues of cyber crime to enable them to raise awareness on how to protect others on the internet and prevent them being a victim of cyber crime.”

Police and Crime Commissioner Clive Grunshaw welcomed the new approach and the commitment from the volunteers in the programme:“It was great to see so many volunteers come forward as part of this scheme that looks to give back to the community and help keep people safe online. We know that as much as half of all crime now has some element of online technology, whether card fraud, hacking businesses or stalking and harassment. This scheme will raise awareness of the risks of cyber crime and will help stop people committing crime as well as ensuring people can protect themselves from becoming a victim. With the scale of cyber crime, and this is only the crime we know about, there can be no ‘one-size-fits-all’ approach to tackling what is a huge problem. From Police Support Volunteer When money that is stolen online can vanish in seconds, prevention has to be our watchword. to Police Officer These volunteers will help us understand the problems people are facing, offering help and advice to tackle crimes before they are committed, Sophie Roberts joined Greater also with the Travel Safe Specials, Police and Crime Commissioner Clive Grunshaw & and give the people of Lancashire the best support Manchester Police as a Police and it was this experience that ACC Tim Jacques, Specialist Operations possible.” Support Volunteer in December really convinced me that I wanted 2015. Sophie always had an to apply for the regular Force.” Student Alice Dachtler-Wood says: “Young people interest in police work but had Sophie started preparing for the Lancashire Police has signed up more than 30 are into digital technology from a very early age, studied Beauty at College before recruitment process and submitted volunteers to deliver basic cyber and digital but I want to raise awareness of the consequences presentations to various communities around the that can happen by not fully understanding what she decided to do something to her application in December 2016. county. they are doing or pursue her career dream. Having “I was told in May that I had been posting.” a paid job as a waitress meant she successful; I felt extremely proud The volunteers had time in the week to volunteer, and overwhelmed that I’d achieved have a vast Another volunteer and spent a year volunteering with my goal. I started my training in range of skills Lee Cartmell the Neighbourhood Confidence and May 2017, and was attested in June who is Head and experience Equality team (NCE) supporting the 2017 – I am now out on patrol with of Information across a range Citizens in Policing Programme. a tutor on the Rochdale Division and of sectors and Security at loving every minute of it.” include a forensic Yodel added: “I In October 2016 Sophie achieved wanted to use the science and criminal investigations student, an a paid role with GMP as an “I can honestly say the best thing I knowledge I have in my day job, alongside this ex-primary school teacher, an Arabic teacher in apprentice, and returned to the ever did was apply for the volunteer inter-faith schools, civil servant, IT and computer training to promote internet safety to businesses so NCE team, this time to Equality role – I have been so lucky to have sales managers and a retired BT engineer in digital they are aware of potential scams and what to do Business Area. Sophie says, “I experienced three very different technology. if they are affected to ensure minimal disruption. Using volunteers is a great way to get out into the was given the opportunity to roles within Greater Manchester All the volunteers will be provided with a full community and spread the word on cyber crime go out on patrol with a , the third role hopefully will training package and regular training input to prevention.” Constable in the Oldham area and be my life-time career.”

14 VOLUNTEERING MATTERS ISSUE 19 ISSUE 19 VOLUNTEERING MATTERS 15 CAR INSURANCE

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PMS0817812196-1_AWO GI Volunteers August 2017 Advert.indd 1 22/08/2017 08:57