DOCSLIB.ORG

The Art of Upselling Highlights from Aapex Get the Most out of Your Air*

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
The Art of Upselling Highlights from Aapex Get the Most out of Your Air* AIA RELEASES NEW OUTLOOK STUDY • SUPPLIERS GET LOOK AT NEW TECH Jobber NewsServing the Automotive Aftermarket Since 1931 NOVEMBER/DECEMBER 2018 Canada Post Canadian Publications Mail Sales Agreement No. 40063170 PLUS THE ART OF UPSELLING HIGHLIGHTS FROM AAPEX GET THE MOST OUT OF YOUR AIR*. Cabin Air Filter Engine Air Filter *FRAM Fresh Breeze® removes up to 98% of dirt, *FRAM ExtraGuard Air filter lets through dust and allergens1, the only cabin air filter that 2x less dirt2 than the average of leading uses the natural deodorizing qualities of Arm & brands. Hammer ® approved baking soda. Vehicle Maintenance Done Right. 1 Road dust and pollen particles ranging in size from 5-100 microns. 2 Vs. average of leading standard retail brands. Based on FRAM Group testing of air filter efficiency of models CA4309, 8755A, 8039, 326 and 6479, and their standard retail brand equivalents, under ISO5011. The Arm & Hammer logo is a registered trademark of Church & Dwight Co. FRAM Group IP LLC 2017 and is used under license. contents | november / december 2018 » vol. 86 no. 09 Jobber News Serving the Automotive Aftermarket Since 1931 news 6 NTN celebrates It’s been 100 years in the making for Japan-based NTN Bearing, including 50 of those years here in Canada. The company recently 6 celebrated with special guests in tow – Prime Minister Justin Trudeau and former long-time 16 local mayor Hazel McCallion. COVER STORY | The new free trade deal 7 Outlook Study $ AIA Canada has released its latest It was at the last minute, but the U.S., Mexico and Outlook Study. By all indications, Canada have agreed to a new trade deal. The USMCA 7 things are looking good as value ends uncertainty and brings relief – but some changes, hit an all-time high. too. It’s a mistake for the aftermarket to think it’s unaffected. Things won’t be ‘business as usual,’ one expert warns. 9 Tomorrow’s technology Suppliers gathered in Clearwater, in this issue Fla., recently to get a peek at the technology they need to 9 meet customer demand. The 20 AAPEX REPORT | aftermarket needs to figure out if it will give customers what they Another year in the books want. Automotive Aftermarket Industry Week has wrapped up for another year in Las Vegas. AAPEX and 9 Autonomous boost SEMA welcomed more than 160,000 aftermarket Rivals are working together as professionals, showcasing the latest technology and Honda is investing $2.75 billion in parts from manufacturers. 9 GM’s autonomous unit, Cruise. 10 Names in the News Who is where? Catch up on all the moves around the industry. 15 22 COUNTERTALK | columns How to upsell 5 Leading off It’s not a dirty word. In fact, upselling is a necessary Be ready or else part of a counterperson’s job. It informs customers 15 Business Management about their options on higher quality parts, upgrades Spotting trouble and complementary products. When done correctly, 26 New products it can build trust as it shows a counterperson’s breadth The latest offerings of knowledge. 20 30 Stock in Trade Cover image: Denis_prof, iStockimages.com No pat answers | Twitter: @JobberNews | www.facebook.com/JobberNews JOBBER NEWS / NOVEMBER / DECEMBER 2018 |www.autoserviceworld.com 3 WHAT ARE YOU REACHING FOR NEXT? WE’LL GET YOU THERE. Whatever problem you’re trying to solve, WIX Filters will never steer you wrong. We offer the ultimate protection for your customers’ cars, trucks and off-road equipment with no returns and no do-overs. With a product for every vehicle and every driver, however they drive — we’ll keep you on the road to success. wixfilters.com Jobber News leading off | with adam malik, editor » [email protected] FOUNDED 1931 Jobber News is Canada’s longest-established publication serving the distribution segment of the Canadian automotive aftermarket. It is specifically directed to warehouse GET READY OR WATCH THE SHIP SAIL distributors, wholesalers, machine shops, and national accounts. he aftermarket has a lot working in its favour. Editor | Adam Malik (416) 510-6763 T The Automotive Industries Association’s latest Outlook E-Mail: [email protected] Study – you can see the key highlights on page 7 – analyzed Contributing Writers | Bob Greenwood, where the aftermarket is and what may lay ahead. It had Allan Janssen, Donalee Moulton plenty of good news. Art Director | Barbara Burrows Value of parts and labour was at an all-time high at $21.6 Editorial Director | billion in 2017. Almost 400,000 people are employed in the Allan Janssen, (416) 614-5814 aftermarket overall in Canada – that’s up 1.6 per cent from the E-Mail: [email protected] 2015 study. And, perhaps most interestingly, there are a record Director of Business Development | Peter Bulmer, (416) 605-5346 number of vehicles six years of age and older (18.4 million out E-Mail: [email protected] There’s of 26.8 million total). Quebec & Eastern Canada Sales Director | plenty of That last stat jumps out. There’s an enormous pool of out-of- Denis Arsenault, (514) 947-7228 E-Mail: [email protected] opportunity warranty vehicles – almost 70 per cent of all cars on the road – for the aftermarket to target in coming years. Advertising Production Manager, Print/Digital | out there. Alicia Lerma (416) 510-6845 Jobbers There’s plenty of opportunity out there. Jobbers need to ride E-Mail: [email protected] need to ride the wave’s crest, rather than fall underneath it. That means Circulation Manager | ramping up the use of digital tools, revamping customer service Lilianna Kantor, (416) 614-5815 the wave’s E-Mail: [email protected] crest, rather and readying their shop customers. Let’s start with ‘digital maturity.’ The Business Development than fall Jobber News is published by Newcom Media Inc. Bank of Canada (BDC), released a study that found nearly All rights reserved. Printed in Canada. The contents underneath it. 60 per cent of small businesses – which includes jobbers – of this publication may not be reproduced or transmitted in any form, either in part or full, are weak on that front. Not even one in five are truly including photocopying and recording, without the competent. written consent of the copyright owner. Nor may any part of this publication be stored in a retrieval Digital maturity measures how ready your business is to transform. The aftermarket system of any nature without prior consent. needs to be mature. Use online tools (social media, e-commerce platforms, etc.) to Canada Post Canadian Publications Mail Sales communicate with customers. Google Adwords, e-mail marketing and the like need Product Agreement No. 40063170 “Return Postage Guaranteed” Send change to be part of a digital marketing strategy. Collect data on customers who visit your of address notices, undeliverable copies and website (what they’re looking for, where they’re from). Digitize your operational subscription orders to: Circulation Dept., Jobber News, 5353 Dundas Street West, Suite 400, activities. Canadian Tire, for example, has undergone significant digital changes in their Toronto, ON M9B 6H8 warehouses, even implementing augmented reality. Jobber News Magazine (ISSN#0021-7050) is These types of changes would make a big difference to jobbers. Those with more published monthly by Newcom Media Inc., 5353 Dundas Street West, Suite 400, Toronto, digital maturity are 62 per cent more likely to have higher sales and profit growth, BDC ON M9B 6H8 said. Businesses with less will often see sales fall. From time to time we make our subscription list available to select companies and organizations Customer service is another increasingly important area. The world has moved away whose product or service may interest you. If you from the days when price was the differentiator. do not wish your contact information to be made available, please contact us. It’s now about the service and value provided to customers. Jobbers need to have the right parts in stock and get them delivered quickly. Go back to the Jobber News Shop Survey from the January/February issue: 93 per cent of respondents had availability/inventory on their list of most important factors when deciding which jobber MEDIA INC. they called first. Far fewer included price. Chairman and Founder | Jim Glionna President | Joe Glionna Customer service includes making sure your staff is up to date on training, being Vice President, Publishing | Melissa Summerfield willing to go the extra mile and ensuring the right parts are being sold for the job. After CFO | Peter Fryters all, a cheap part that’s wrong is no good. Director of Circulation | Pat Glionna Work with shops on getting ready for future vehicle technology. Predictive analytics, Corporate Offices for one, will be a boon for their business. Get them on board. With all the sensors on 5353 Dundas Street West, Suite 400, Toronto, ON M9B 6H8 newer vehicles today, having the right equipment for repairs is a must. Shops need to be Phone: 416-614-2200 able to take on that work and not send it to the dealer. Money is being left on the table Fax: 416-614-8861 by not keeping up. The opportunities are there for the aftermarket, essentially on a tee. But we still have to Association of ISSN 0021-7050 Business Publishers 205 East 42nd Street New York, NY 10017 Online 1923-3477 hit the ball on to the fairway. The onus will be on the industry to take advantage. It starts by being ready. JN JOBBER NEWS / NOVEMBER / DECEMBER 2018 | www.autoserviceworld.com 5 over the counter | NTN CELEBRATES 100 YEARS WITH PRIME MINISTER Prime Minister Justin Trudeau helped NTN Bearing celebrate a significant mile- Spectra stone recently. Premium The company celebrated the 50th Anni- versary of NTN Bearing Corporation of acquires Canada and the 100th anniversary of its Swedish Japan-based parent, NTN Corporation.
Load more

Recommended publications
  • Bus Rapid Transit Service Breaks Ground in Mississauga
    No. H0xx/10 For release August 20, 2010 BUS RAPID TRANSIT SERVICE BREAKS GROUND IN MISSISSAUGA MISSISSAUGA, ONTARIO — Bob Dechert, Member of Parliament, Mississauga-Erindale, the Honourable Kathleen Wynne, Ontario’s Transportation Minister, Her Worship Hazel McCallion, Mayor of Mississauga and Gary McNeil, GO Transit Managing Director participated in a groundbreaking ceremony today to mark the start of construction of the Mississauga Bus Rapid Transit (BRT) corridor. This project, which is expected to be completed in spring 2013, will improve local and inter-regional bus operations across the City of Mississauga. It involves constructing an 11-kilometre east-west busway across the City of Mississauga between Winston Churchill Boulevard and Renforth Drive in the City of Toronto and a total of 12 stations along the route with related commuter facilities. “Investments in public transit creates jobs and boosts the Canadian economy,” said MP Dechert. “This rapid transit system will provide commuters in Mississauga with a more efficient transit option, while cutting commute times and taking more cars off the road.” “This is great news for Mississauga residents,” said Ontario Transportation Minister Kathleen Wynne. “When the new bus rapid transit line is finished, more commuters will be able to leave their cars at home and take public transit. Investing in public transit is part of the McGuinty government’s Open Ontario plan. Better public transit means a better quality of life for Ontario families.” (TBC) “We are doing everything we can to make Mississauga a transit-oriented city and show our commitment to ensure we meet the needs of residents and businesses,” said Mayor Hazel McCallion.
    [Show full text]
  • Here Will Be a New Mayor Elected in Five of the Six Cities We Are Examining
    IMFG No. 9 / 2014 perspectives The Pre-Election Series The Times They Are A-Changin’ (Mostly): A 2014 Election Primer for Ontario’s Biggest Cities Edited by Zachary Spicer About IMFG The Institute on Municipal Finance and Governance (IMFG) is an academic research hub and non-partisan think tank based in the Munk School of Global Affairs at the University of Toronto. IMFG focuses on the fiscal health and governance challenges facing large cities and city-regions. Its objective is to spark and inform public debate, and to engage the academic and policy communities around important issues of municipal finance and governance. The Institute conducts original research on issues facing cities in Canada and around the world; promotes high-level discussion among Canada’s government, academic, corporate and community leaders through conferences and roundtables; and supports graduate and post-graduate students to build Canada’s cadre of municipal finance and governance experts. It is the only institute in Canada that focuses solely on municipal finance issues in large cities and city-regions. IMFG is funded by the Province of Ontario, the City of Toronto, Avana Capital Corporation, and TD Bank Group. Editor Zachary Spicer is a SSHRC post-doctoral fellow with the Laurier Institute for the Study of Public Opinion and Policy. In the 2013-2014 academic year, he held a post-doctoral fellowship with the Institute on Municipal Finance and Governance. Acknowledgements The editor would like to thank the authors for their contributions, as well as Enid Slack and André Côté for kindly advising and helping direct the project.
    [Show full text]
  • Queen's Park Monitor
    This Month in Provincial Politics View this email in your browser Five Things You Need to Know From soaring electricity rates to criminal convictions, road tolls to upside down bridge installations, and the unprecedented election of a 19 year old MPP, these last few months at Queen’s Park have produced interesting headlines. To some, this may come as a surprise, but the Ontario Government has actually had an exceptionally busy fall session that has pushed 19 bills through the Legislature. It’s now officially winter break with the house adjourned until February 21, 2017. Wrapping up 2016, we witnessed an eventful year where Premier Kathleen Wynne shuffled her cabinet, prorogued her parliament and reestablished her government’s priorities as she now heads into the final stages of the Government’s current mandate. In case you missed it - Here are the top 5 things you need to know from 2016: 1. Auditor General Bonnie Lysyk releases the 2016 Annual Report (Click here for CHG’s coverage) 2. Finance Minister Charles Sousa releases the 2016 Fall Economic Statement (Click here for CHG’s report) 3. Premier Kathleen Wynne releases the 2016 Mandate Letters (Click here for CHG’s analysis) 4. Cabinet Shuffle: 30 Ministers, 12 Women (40%), 7 New Members (Click here for CHG’s summary) 5. Climate Change Action Plan – Five Years, $8.3 Billion (Click here for CHG’s breakdown) Bills Passed in the Fall Session Government Bills Bill 2, Election Finances Statute Law Amendment Act, 2016 Bill 7, Promoting Affordable Housing Act, 2016 Bill 13, Ontario Rebate for
    [Show full text]
  • Renaming of Central Library (Ward 4)
    11.1 Date: November 4, 2020 Originator’s files: To: Mayor and Members of Council From: Shari Lichterman, CPA, CMA, Commissioner of Meeting date: Community Services November 25, 2020 Subject Renaming of Central Library (Ward 4) Recommendation 1. That the Central Library be dedicated in honour of Hazel McCallion and renamed the Hazel McCallion Central Library as recommended in Resolution 0340-2020 on October 28, 2020 through a motion of Council and as outlined in the report titled ‘Renaming of Central Library (Ward 4)’ dated November 4, 2020 from the Commissioner of Community Services. 2. That Council waive the following requirements as outlined in the City's "Property and Facility Naming and Dedications" Corporate Policy 05-02-02”: a) The requirement to submit the request to General Committee for first approval. b) That an individual be honoured posthumously. c) The requirement for a 30-day consideration period prior to approval. Background In accordance with the City's 'Property and Facility Naming and Dedication' Corporate Policy 05- 02-02, the Community Services Department is directed to present names for Council’s consideration for the purposes of facilities, parks and trails in the City of Mississauga. In accordance with the policy, Council is requested to circulate information on the naming request to all residents and groups within a 400 metre radius of the facility and provide a 30 period for public input, after which the Committee is asked to make a final recommendation to Council. This report seeks relief from the 30 day consideration period in recognition of the fact that the motion was initiated by Council and to ensure that there is sufficient time to ensure the dedication can be undertaken on Hazel McCallion’s 100th birthday on February 14, 2021.
    [Show full text]
  • Sister: Ga, Ont
    ( OHIO • TUESDAY. DECEMBER 12. 1995 sister: BLADE PHOTO BY QREQ HORVATH ga, Ont. BY DAVID JACOBS some better-known municipali­ Mississauga is Canada's ninth- BLADE STAFF WRITER ties." largest city, Mrs. McCallion said. A sister city relationship with Its population is projected to grow Mississauga, which hopes to Mississauga, a city of 560,000 justt o 800,000 by 2031, which could surpass Toronto as Ontario's mosoutsidt e Toronto, would be Toledo'smak e it Ontario's largest city. populous city within 35 years, fifth. "Anyone who refers to Missis­ wants to hitch its rising star to Existing relationships are in sauga as a bedroom community [of Toledo. place between Toledo and Toledo,Toronto ] obviouslv doesn't know Hazel McCallion, mayor of Mis­ Spain; Qinhuangdao, China; the facts," Mrs. McCallion told the sissauga, Ont., said yesterday thaSzegedt , Hungary, and PoznanRotar, y Club crowd of 300 in the she wishes to sign an agreemenPolandt . Zenobia Shrine. that would lead to a sister city Mississauga's only sister rela­ Mississauga's mayor since 1978, relationship with Toledo. tionship was established in 1981sh e believes in }ow taxesj private "I think we have a lot in com­ with Kariya, Japan. sector involvement in government, and a "pay-as-you-go" system. Mississauga Mayor Hazel mon," said Mrs. McCallion, who Mrs. McCallion's visit to Toledo McCallion said Toledo and her capped a two-day visit to Toledo bywa s the result of Mayor That means the city does notcit y have much in common. meeting with Mayor Carty Finkbeiner's three-day trade visit borrow money to pay for construc­ Finkbeiner and speaking to thet o Canada in late September Thetio n projects.
    [Show full text]
  • In Mississauga
    Livingin Mississauga The Real Estate Market Watch Winter 2014 Winter 2014 Winter 2014 Phase One of Mississauga Transitway Now Open for Business Phase One of Mississauga Transitway Now Open for Business MISSISSAUGA – Western GTA residents can now enjoy partial access to one of the region’s most ambitious transit projects to date, with four stations of the MississaugaMISSISSAUGA Transitway – Western – Central GTA residents Parkway, can Cawthra, now enjoy Tomken, partial and access Dixie to – one now of officially the region’s open most for business.ambitious transit projects to date, with four stations of the Mississauga Transitway – Central Parkway, Cawthra, Tomken, and Dixie – now officially open for business. The Transitway is a grade-separated, Right-of-Way (ROW) route – ensuring that buses will be able to move quickly and smoothly alongside the 403 without the The Transitway is a grade-separated, Right-of-Way (ROW) route – ensuring that buses will be able to move quickly and smoothly alongside the 403 without the interference of regular vehicle traffic. When the line is finished (completion is expected in 2017), it will span 12 stations stretching from Winston Churchill in the west interference of regular vehicle traffic. When the line is finished (completion is expected in 2017), it will span 12 stations stretching from Winston Churchill in the west side of the city, to Renforth Gateway in the east. side of the city, to Renforth Gateway in the east. Made possible through a partnership Made possible through a partnership between the City of Mississauga and between the City of Mississauga and Metrolinx, the finished Transitway will provideMetrolinx, a safe the andfinished efficient Transitway corridor will provide a safe and efficient corridor usable by both MiWay and GO buses.
    [Show full text]
  • Council Minutes – February 10, 2010
    Issue Date : February 24, 2010 MINUTES SESSION 2 THE COUNCIL OF THE CORPORATION OF THE CITY OF MISSISSAUGA (www.mississauga.ca ) WEDNESDAY, FEBRUARY 10, 2010, 9:00 A. M. COUNCIL CHAMBER 300 CITY CENTRE DRIVE MISSISSAUGA, ONTARIO L5B 3C1 INDEX 1. CALL TO ORDER 1 2. DISCLOSURES OF PECUNIARY INTEREST 1 3. MINUTES OF PREVIOUS COUNCIL MEETINGS 2 4. APPROVAL OF AGENDA 2 5. PRESENTATIONS 2 6. DEPUTATIONS 3 7. PUBLIC QUESTION PERIOD 4 8. CORPORATE REPORTS 4/15 9. COMMITTEE REPORTS 4 10. UNFINISHED BUSINESS 7 11. PETITIONS 8 12. CORRESPONDENCE 8 13. RESOLUTIONS 9 14. BY-LAWS 12 15. OTHER BUSINESS 13 16. INQUIRIES 14 17. NOTICES OF MOTION 14 18. CLOSED SESSION 16 19. CONFIRMATORY BY-LAW 17 Council - 2 - January 30, 2008 20. ADJOURNMENT 17 Council - 1 - February 10, 2010 PRESENT: Mayor Hazel McCallion Councillor Carmen Corbasson Ward 1 Councillor Frank Dale Ward 4 Councillor Eve Adams Ward 5 Councillor Carolyn Parrish Ward 6 Councillor Nando Iannicca Ward 7 Councillor Katie Mahoney Ward 8 Councillor Pat Saito Ward 9 Councillor Sue McFadden Ward 10 Councillor George Carlson Ward 11 ABSENT: Councillor Pat Mullin Ward 2 Councillor Maja Prentice Ward 3 STAFF: Brenda Breault, Commissioner of Corporate Services and Treasurer Paul Mitcham, Commissioner of Community Services Martin Powell, Commissioner of Transportation and Works Ed Sajecki, Commissioner of Planning and Building Mary Ellen Bench, City Solicitor Crystal Greer, City Clerk Grant Bivol, Deputy City Clerk Shalini Alleluia, Legislative Coordinator Marylu Javed, Administrative Assistant 1. CALL TO ORDER The meeting was called to order at 9:12 a.m.
    [Show full text]
  • August 19, 2011 Her Worship Hazel Mccallion, CM Mayor City of Mississauga 300 City Centre Drive 3Rd Floor Mississauga, Ontario L
    August 19, 2011 Her Worship Hazel McCallion, CM Mayor City of Mississauga 300 City Centre Drive 3rd Floor Mississauga, Ontario L5B 3C1 Dear Mayor McCallion: Thank you very much for the City of Mississauga’s 2011 provincial election questionnaire. I am pleased to provide you with the attached response, which outlines the Ontario Liberal Party’s position on these issues of key importance. Ontario Liberals are the only party with a positive plan to move Ontario forward. Together, we got through the recession the Ontario way: we protected education and health care, stood by workers in the hardest hit industries, and worked together to find new opportunities for our province and our families. Our strong leadership, experienced team and thoughtful long-term plan are getting results for Ontario families. Eight years ago, during the dark days of cuts and chaos, Ontario was moving backwards. Today, our schools are rated among the world’s best, our health care ranks first in Canada, and old jobs are coming back while new jobs are being created in emerging industries like advanced manufacturing and clean energy. Our plan is getting results and Ontario is turning the corner out of recession. Ontario is back on track. The Hudak PCs would take us off track and put our fragile recovery at risk with their reckless schemes. We need to keep moving forward, together. …/2 Ontario Liberal Party, 10 St. Mary St., Suite 210, Toronto, ON M4Y 1P9 Phone: (416) 961-3800, 1-800-268-7250 Fax: (416) 323-9425 E-Mail: [email protected] Web: www.ontarioliberal.com -2- Mayor McCallion, thank you for the opportunity to respond to the City of Mississauga’s questionnaire — and please accept my best wishes.
    [Show full text]
  • Hazel Mccallion Central Library”
    16.1 MOTION TO NAME CENTRAL LIBRARY THE “HAZEL MCCALLION CENTRAL LIBRARY” MOVED BY: Ron Starr WHEREAS Hazel McCallion served the people of Mississauga for 53 years as Reeve and Mayor of Streetsville, and then as Councillor and Mayor of the City of Mississauga, and until recently, held the title of Canada’s longest serving Mayor; and WHEREAS Hazel McCallion has been conferred many awards, most notably as a Member of the Order of Canada, the Order of Ontario, the Queen’s Golden and Diamond Jubilee Medals, an Honourary Doctor of Laws from the University of Toronto, the Key to the City of Mississauga, and many other national and international awards and distinctions; and WHEREAS in 2017, the Ontario Legislature passed a bill to make February 14th Hazel McCallion Day in honour of her service to not only Mississauga, but Ontario; and WHEREAS Hazel McCallion now serves as the Chancellor of Sheridan College, one of Mississauga’s post-secondary institutions and continues to act as an advisor to the government of Ontario on municipal matters, always representing Mississauga’s interests; and WHEREAS Hazel McCallion has raised millions of dollars through her philanthropic efforts for Trillium Hospital, Sheridan College, the University of Toronto, as well as for youth, arts, culture and heritage through her own Hazel McCallion Foundation; and WHEREAS as Mayor, Hazel McCallion presided over a sustained period of growth in the Mississauga, including the development of the Civic Precinct, which includes the Living Arts Centre, City Hall, and the Central
    [Show full text]
  • Tories' Ontario Tactics Perplexing to Pollsters
    Tories' Ontario tactics perplexing to pollsters It's odd to pick fights with a province needed for majority, some say December 03, 2007 BRUCE CAMPION-SMITH OTTAWA BUREAU CHIEF OTTAWA-When Toronto-area mayors warned that funding woes were putting urban infrastructure at risk, Finance Minister Jim Flaherty slapped them down, telling them to stop "whining." When Premier Dalton McGuinty argued that Ontario deserved more seats in Ottawa, Conservative House Leader Peter Van Loan dismissed him as the "small man" of Confederation. And when two major reports raised the alarm about the desperate state of poverty in Toronto and the province, Human Resources Minister Monte Solberg rebutted the grim findings with his own "good news" - job creation is up and other statistics show poverty is on the decline. In the last few weeks, Toronto has seen a belligerent side of federal Conservatism, an unyielding approach that offers the barest of nods to local concerns. Not that Toronto, a Liberal bastion, has ever been a traditional stomping ground for the Conservatives. But with an election looking likely over the next year - and the fact that Prime Minister Stephen Harper must win seats in the 905 region if he aspires to a majority - it's no wonder the Tories' version of political trash talk has raised eyebrows. But more than that, it's raised hackles in a city and region where the Tories must score votes if they hope to be anything more than a minority government. Which raises the question - have the Conservatives given up on Toronto, perhaps even Ontario? "It seems to me they're putting more of their eggs in building up support in Quebec.
    [Show full text]
  • In the Matter of a Facilitation Between
    Schedule A - Justice Adams Facilitation Report to the Region of Peel IN THE MATTER OF A FACILITATION BETWEEN: Her Worship Her Worship Mayor Hazel McCallion Mayor Marolyn Morrison Janice Baker, Acting City Manager Pat Moyle, Chief Administrative Officer City of Mississauga Town of Caledon Her Worship Chair Emil Kolb Mayor Susan Fennell Lorne McCool, City Manager Roger Maloney, Chief Administrative Officer City of Brampton Regional Municipality of Peel Pursuant to Terms of Reference as set out by the Honourable John Gerretsen, Minister of Municipal Affairs and Housing in a letter with attachment dated October 7, 2004. Conducted by The Honourable George W. Adams, Q.C. Held in Toronto on November 4 and 5, 2004 and December 2 and 3, 2004. Report I am pleased to report that the parties participated in intensive problem-solving talks over the course of four days. There was a thorough airing of concerns which revealed both significant differences and common interests. While at the outset of these talks, the differences appeared to be overwhelming the common interests, the good faith discussion which followed allows me to report that a substantial consensus may be forged around the ideas set out below. Of course, Minister Gerretsen may wish to confirm this assessment with the mayors following their discussion with the councillors of each area municipality. Representation This has been a difficult issue. Mississauga says it has a need for two more municipal wards to better balance area councillor representation and work load. As well, it understandably wishes to continue the tradition that its elected officials in each ward represent the tax payers of Mississauga at both the area and regional levels of municipal government.
    [Show full text]
  • Lessons Learned from a Massive Climate Achievement
    ONTARIO CLEAN AIR ALLIANCE RESEARCH Lessons learned from a massive climate achievement by Brad Cundiff April 2015 160 John Street Suite 300 Toronto, Ontario M5V 2E5 Phone: 416-260-2080 [email protected] ONTARIO CLEAN AIR cleanairalliance.org ALLIANCE RESEARCH Special thanks to the Ivey Foundation and the Metcalf Foundation for their generous financial support. Report distribution partner: Ontario’s Coal Phase Out: Lessons learned from a massive climate achievement ©2015 Ontario Clean Air Alliance Research Author: Brad Cundiff, Green Living Communications Cover photograph: Demolition of Lakeview coal plant by Toronto Star Preface When we started the campaign to get rid of dirty coal, few thought we would succeed. Eliminating coal use meant getting the province’s giant electric utility to abandon a source of cheap, albeit highly polluting, energy. It meant convincing political leaders that Ontario could make the transition to cleaner electricity sources without the lights going out and bills soaring. And it meant massively increasing public understanding of the threat posed by coal, its role in the province’s electricity system, and cleaner alternatives. Coal’s oversized pollution footprint, however, also made it a huge opportunity to drive massive improvements in air quality and to make major progress in reducing climate destabilizing emissions. The task, then, was to tell an effective story about what could be gained by shifting away from coal and how we could keep the lights on without it. Our success in doing that was thanks to efforts of many people and organizations who believed in our vision of a coal-free Ontario. I would particularly like to thank the Ontario Medical Association and the Toronto Public Health, especially the late Dr.
    [Show full text]