ACC's 125Th Annual General Meeting Carlton Club
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April 2015 50p July 2019 50p ACC’s 125th Annual General Meeting Carlton Club July 2019 50p Tiverton Constitutional Club Remembers 75th Anniversary of Published by The Association of Conservative Clubs, Ltd D Day Landings 24 Old Queen Street, London Neil Parish, MP for Tiverton & granite monument in People SW1H 9HP CONTENTS Honiton, and Colin Slade, Mayor Park, Tiverton. The American 4th Tel: 020 7222 0843 of Tiverton, joined members Infantry had its HQ in Tiverton Sales: 020 7222 0868 of the Tiverton Constitutional and units were scattered across [email protected] ACC Annual General Meeting Cub, The Riverside Club and the West Country. www.toryclubs.co.uk Tiverton Constitutional Club the Royal British Legion Club As Mayor Colin Slade laid the Remembers 75th Anniversary to remember the brave soldiers wreath, he said “we stand by a of D Day Landings 2 from Tiverton. This event took memorial which that represents Chairman: place on the 75th anniversary of all those who were there on D Rt Hon Alistair Burt MP Club Cash Handling Best Chief Executive: Practice Advice 3 the D-D landings at the 2011 the Day be they American, British, Arizona Chapter of the American Canadian, French and all other Lord Smith of Hindhead CBE Veterans Association 6ft tall Allied & Commonwealth forces.” Printed by: Snell Print Ltd, Club Law and Management: Brympton Way, Yeovil, Questions and Answers 4, 5 Somerset BA20 2HP Matthew Clark July Offers 6, 7 AGM: Chairman’s Report 8 All editorial and advertising enquiries should be addressed AGM: Chief Executive Report to the ACC. When replying to 9 advertisers please mention Conservative Clubs Magazine AGM: Presidential Address and Vote of Thanks 10 Every effort is made to ensure AGM: Statement of Accounts accuracy but neither the Left to right: Collin Earls, Neil Parish MP Tiverton & Honiton, 11 publishers, nor their agents, Mayor Colin Slade, Colin Horne RBL, Mayoress, back is Peter can accept responsibility for Pages From The Past 15 Chidgy RBL Standard Bearer, Vic Garland, Sharon Saupe Bugler any error or omission. and Rev Andy Mumm. Huge range of machines available for Make more money immediate delivery! 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Alternatively, it may be possible to The types of till in operation range from a simple reduced or avoided. allocate individuals to separate tills. electronic till, a pre-set style of electronic till, Operating procedures should cover till to an EPOS (Electronic Point of Sale) system, handover. If staff handover to each other when How to prevent theft: which is a computerised till with keypad input. changing shifts, they need to explain: Direct theft – this tends to happen in the first The EPOS systems usually provide extensive • Any known errors in processing half of a long shift where there is a change of management information, which helps control payments or using the tills staff halfway through, but no till check – the all aspects of the club, including petty cash • Whether any bills are ‘open’ in order to second group of staff get the blame. expenditure. It is important to use the right till prevent non-payment by customers. Counter-measure: put in a fresh till drawer and system for your club. A good till system should: Having standard operating procedures float at staff changeover and do a till reading • Help to prevent or overcome and deter makes it more difficult for mistakes to be and cash check. Any discrepancies can then be fraud made. attributed to staff going off duty. • Give the management committee Over-charging & under-ringing – this can sufficient information to run the club Cash control and fraud prevention happen at any time. It doesn’t show-up at the efficiently There are occasionally fraudulent practices in end of the session, but only as a deficit when the • Give the management committee respect of cash in licensed premises and these stock take is done. information appropriate for the size and are broadly divided into three sections. Counter-measure: if you have stock deficits, type of the club. • ‘Direct theft’ of cash leaving a shortage put in a watcher to observe whether he is being A basic electronic till will record records in the till at the end of the session charged correctly. Do regular ‘spot checks’ and every transaction, total takings by session, day • ‘Over-charging’ which enables the till till drawer changes during the course of the and week and is simply to operate and use and reading and the cash-in-till to match and session. will safely secure cash. These types of tills are which isn’t discovered by a stocktake usually inexpensive to purchase. • ‘Under-ringing’ which enables the till A pre-set electronic till will additionally reading and the cash-in-till to match, Handling cash General guidelines should be given to staff identify specific products and can assist in stock but which is discovered later as a result of to ensure that they deal securely with cash. control and management. It will also often a stocktake Clubs need to check that staff collect payment identify use between different Club employees. ‘Direct theft’ - taking money out of the till and according to the guidelines: A EPOS till system will have individual log ins passing it over the bar to an accomplice. • Staff should tell the customer the price for each Club employee and will monitor sales by they are expected to pay time and include the following financial reporting ‘Over-charging’ - a bar person overcharging the • Check the amount that the customer options: records cash tendered, monitors product customer and keeping the difference between tenders groups and controls stock, aid order production the cash taken from the customer and the value • When putting the cash into the till, take from stock and usage, can be linked to a of the sale that has been rung into the till. For care to put the right denomination of centralised computer, can be remotely accessed example: the bar person rings-in the correct coin/note into the right section from another site, staff payroll and scheduling, amount, say, £9.50 and asks the customer for in the till drawer in order to avoid giving food ordering and kitchen management and £11.50. If the customer queries the amount the more, or less change than is needed records cash expenditure. bar person pretends it is just a mistake and takes the correct money. Otherwise this is direct theft • If change is required, make sure the Till opening, operation and closing of £2.00 from the customer rather than the club. change is counted back to the customer • Issue a receipt if required Till opening, operation and closing procedures The till will be right at the end of the session and will vary in each club depending on the system so will the stock. Occasionally a customer may complain about in place. However, there are general guidelines ‘Under-ringing’ - a bar person registering less payment, alleging they’ve been short-changed which staff should follow. money in the till than is actually taken off the or overcharged. Each club should determine Staff may be responsible for ensuring customer. For example, a customer orders and who has the authority to resolve these situations there is enough cash available in the till for pays for four pints of lager but the bar person and the procedure for how they should be each opening time. The cash in the till at the only rings-in three pints. The value of the under- dealt with. Usually a senior member of staff beginning of a session is known as the ‘float’. ring is placed in the tips jar or passed over the deals with payment queries. Whatever choice It is common practice to ensure that staff check bar to an accomplice. is made, ensure that all team members are that at the beginning of each session there is Use of an efficient cash control system will aware of the procedure and who can deal with change in the float, and a small selection of ensure that the Club’s Committee and managing payment queries. notes. Additionally, Clubs will likely have an employee is quickly aware of any discrepancies The Club’s Steward must ensure that all staff identified amount in the till at the beginning between sales, stock and what is in the till. are aware of security, and of the importance of of each day, and to require Club employees to Ensure that all employees correctly ring in all confidential information remaining confidential check that this amount is in the till. sales and that they are aware of and follow from anyone outside the business, including The till drawers may need to be emptied or workplace procedure for recording errors, to their friends and family. It should not be rotated throughout the opening hours to keep ensure accurate till readings.