Terminal Services Manager Getting Started
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Terminal Services Manager Getting Started LizardSystems Table of Contents Introduction 3 Installing Terminal Services Manager 3 Before starting the application 4 Starting the application 5 Connect to a Remote Desktop Services Servers 6 User Interface 10 Main Window 10 Main menu 11 Administrative tools 16 Network tools 16 Toolbar 17 Computer list 18 Servers tab 19 Users tab 20 Sessions tab 22 Processes tab 23 Dialog boxes 25 Add Computer 25 Create New Group 26 Add Computers Wizard 26 Import computers from network 27 Import computers from Active Directory 28 Import computers from IP Range 28 Import computers from file 30 Search for computers 30 Select grouping type for computers 31 Add computers to list 32 Preferences 33 General 33 Computer list 34 Terminal services 35 2 Terminal Services Manager - Getting Started Introduction Using Terminal Services Manager, you can see the details of users connected to a remote host, their sessions, and their active processes. For several hosts simultaneously, you can monitor each user, session, and process's usage of remote host resources (CPU, memory, etc.) in real-time. Using Terminal Services Manager, you can easily perform various administrative tasks to manage resources and users on a remote host, for example, disconnecting all inactive users, closing inactive users' sessions, or terminating a remote host process. You may use Terminal Services Manager to view information and monitor servers, users, sessions, and processes on servers running Windows Server. You can also perform certain administrative tasks; for example, you can disconnect or log off users from their Remote Desktop Services sessions. Installing Terminal Services Manager • You can install Terminal Services Manager after downloading it from the Download page. • Click the Save button to save the installation file. You will see the window showing the progress of downloading of installation file to your computer. • Run the installation file after it is downloaded. 3 Terminal Services Manager - Getting Started • Follow the Installation Wizard instructions after you run the installation file. After the installation is over, you can start working with the application. Before starting the application Software doesn't work with Windows Home editions because remote administrating is disabled in these versions. Software works with Windows 7, 2008R2, 8, 8.1, 2012, 2012R2, 10, 2016. You must have administrative privileges to connect to the remote computer. 1. Make sure the administrator account has a password. Blank password will NOT work. Go to Control Panel → User Accounts → Create a password for the admin user. 2. Make sure simple file sharing is disabled. - Go to Control Panel → Folder Options → View tab → Scroll right to the bottom at Advanced Settings → Uncheck Use simple file sharing. 3. Make sure file and printer sharing exception is allowed in the firewall or simply turn off the Windows Firewall. - Go to Start → Run → type netsh firewall set service type = FILEANDPRINT mode = ENABLE and click OK. 4. Start → Settings → Control Panel → Administrative Tools → Local Security Policy → Network access: Sharing and security model for local accounts option → Set Classic: Local users authenticate as themselves. As a rule these parameters are set by default in corporate network because it is impossible to provide remote administrating without these settings. 4 Terminal Services Manager - Getting Started Starting the application You can start Terminal Services Manager either from the Start menu or by clicking its desktop shortcut. After you start the application, you will see the main window of the program. 5 Terminal Services Manager - Getting Started Connect to a Remote Desktop Services Servers When you install and open Terminal Services Manager for the first time, there will be no data on the reports. The first thing you should do is add servers for monitoring. When you are running the program at the first time a warning message appears informing the computer list is empty. Just click Yes and search on the computers with wizard. Computers can also be added from the List menu by selecting the Add computer menu item 6 Terminal Services Manager - Getting Started or Add computer button from the toolbar. Enter server name and description Click OK and a new server will be added to address list. 7 Terminal Services Manager - Getting Started Also, you may import address list from a file. It could be an usual text file, that has IP address or computer name in each line. For example: 192.168.1.2 server1 server2.corp.local To load file select List item in main menu and select Import computers list in drop-down menu. Select the file you need in opened window. Click Open, and addresses will be loaded and added to address list. To connect to server, click checkbox near to server name in server list. 8 Terminal Services Manager - Getting Started After checkbox is set the application will connect to remote server to get information about connected users, sessions and processes run on the remote server. This information will be shown on Servers, Users, Sessions, Processes tabs, and time variation of gotten parameters will be shown on graphics at the bottom of the page. Terminal Services Manager will remember the connection state of terminal servers when you exit Terminal Services Manager. To get access to commands of monitoring servers, sessions, users and processes, right click on the line you want and select the command you need in context menu. 9 Terminal Services Manager - Getting Started User Interface In this section you can find description of Main window elements and program settings window. Main Window The main window of the program consists of four areas. 1. Menu and toolbar provide access to program control commands. 2. Computer list – allows to create a structured computer list available for quick monitoring connection. 3. Information panel – shows lists of connected servers, users, sessions, processes. Also, the panel shows parameters for each object, such as CPU usage, Memory etc. 4. This section shows parameter summary information and graphics for objects selected in information panel. When a user creates a session by connecting to a remote desktop from a client computer, the following information is available in Terminal Services Manager: • On the Servers tab, information about terminal server, such as how much server resources (CPU and memory) they are using. • On the Users tab, information about the users connected to the remote desktop services server, such as the name of the user account that is logged on to the session. • On the Sessions tab, information about the sessions running on the remote desktop services server, such as whether the session is active. • On the Processes tab, information about which programs are running in the user's session on the remote desktop services server. 10 Terminal Services Manager - Getting Started Main menu You can access any command available in the application from main menu of the program. The main menu contains the following menus: • File – contains commands for import od computer list, data export, program settings • List – contains commands for computer list management • Servers – contains commands for monitoring connected servers • Users – contains commands for user management • Session – contains commands for session control • Processes – contains commands for process control • View – contains commands for interface components settings • Tools – contains commands for running Administrative tools or Network Tools • Help – contains links to program site, documentation and program registration tools. File menu This menu provides functions for file and program settings management. • Import computer list - Importing computer list from file. • Export - exporting data from computer list to file, or exporting monitoring data for servers, users, sessions and processes to file. • Preferences… - program settings. • Language - you may choose program interface language 11 Terminal Services Manager - Getting Started List menu This menu provides computer list management functions • Add computer – opens Add computer window to add a computer to computer list • Create new group – opens Add computer window to add a group to computer list • Edit – opens Edit window to edit computer or group properties selected in computer list. • Delete – deletes selected computer or group from computer list. • Delete all – deletes all computers and groups from computer list • Update computers – updates computer status (on/off) in computer list • Check all – checks all computers in computer list and then they will be added to server list for monitoring on Servers tab • Uncheck all – Unchecks all computers in computer list and then they will be deleted from server list for monitoring on Servers tab • Inverse – inverts all checks in computer list to opposite ones, all checked computers will be unchecked and all unchecked computers will be checked. Then monitoring list will be cleared and checked computers will be added. • Collapse all groups – collapses all groups in computer list • Expand all groups – expands all groups in computer list • Add computers wizard – opens wizard window for adding computers to computer list. After wizard finishes all found computers will be added to computer list. Servers menu This menu provides functions to monitor server that is connected for monitoring. 12 Terminal Services Manager - Getting Started • Remote desktop – connects to remote desktop of the server selected on Servers tab. • Send