Moore to Head Diversification Airline Backs Travel Agents
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TWA KYL I VOL. 32, NO. 12 JUNE 16, 1969 As TWA geared up for the Moore to Head August 1 inauguration of trans Airline Backs pacific and around-the-world service, the CAB delayed for the Diversification fourth time a decision on the Travel Agents Frederick A. Moore will join domestic phase of the transpa TWA will submit for adoption TWA as a vice president responsi cific route case. The board post by the industry proposals for a sub ble for corporate diversification, it poned the effective date of main stantial increase in travel agent was announced by L. Edwin land-Hawaii awards from June 6 commission rates for point-to-point Smart, senior vice president-ex to July 1. sales, and indicated willingness to ternal affairs. The domestic routes aren't consider other commission adjust Mr. Moore will be nominated subject to Presidential approval, but the CAB is reviewing its ments. The airline, in a statement for a TWA corporate vice presi made June 11, said that it consid dency at the monthly board of di original awards in light of inter national route revisions ordered ers the commission problem to be rectors meeting June 25. He will re linked to the companion problems port to Mr. Smart and work closely by President Nixon in April and which resulted in the award to of inadequate airline tariffs and with Matthew J. Kennedy, vice agent appointment standards. president-special services. TWA of Los Angeles-Hong Kong service via Hawaii, Okinawa, The full text of a statement by Mr. Moore, since 1967, has Guam and Taipei. President Wiser outlining the air served as manager of mergers and line's position on travel agent com acquisitions of Peat, Marwick, missions follows: Mitchell & Company of Chicago, a Earnings Need "Domestic travel agents' com nationally-known firm of public missions are an issue of great ur accountants. He was director of gency from the standpoint of the planning of the Bemis Company, Cited By ATA agents' economic welfare and the Inc., of Minneapolis, from 1962 to need to dispel unhealthy rumors 1967. From 1957 to 1962 he was WASHINGTON — Declining earn ings, coupled with inadequate air and diminishing credibility infect on the professional staff of Booz, ing the industry atmosphere. TWA Allen & Hamilton in Chicago. WORTH A THOUSAND WORDS-and 2,700 dollars-is this picture of ports and airways, could roll back Phoenix reservations' Len O'Brien. The happy Happy Money winner had progress in the next jet decade, the is fully mindful of the varying eco After completing World War II the choice of car or cash. It being 98°F. at the moment of decision, Len Air Transport Association says in nomic needs and special problems service in the U.S. Navy in 1946, decided on the money to buy an air conditioner. its 1969 edition of Facts And of many airlines which make agree he joined the General Electric Figures. ment on specific adjustments diffi Company and was with GE until cult. Also, we are aware that most Net profit for the entire U.S. 1957. airlines are struggling for profit Milt Chandler Deep in Debt scheduled airline industry in 1968, A native of Philadelphia, Mr. ability in a climate of surging costs according to the report, was $216- Moore was graduated from the and stagnant fare levels. 108,000, a 48 percent drop from Wharton School of Economics of —To the Credit of SFOers 1967. Rate of return on investment "In meeting with travel agency the University of Pennsylvania in SAN FRANCISCO—San Francisco general manager Milt Chandler hit a seven-year low of 5 percent. leaders last February, TWA's chair 1943 with a bachelor of science de says he's a born loser—and he couldn't be happier about it. ATA President Stuart G. Tipton man, Charles C. Tillinghast, Jr., gree in economics. In three weeks' time he managed to let go of $2,350 in cash, S3 id a fare increase averaging 3.8 confirmed this company's interest in resolving the commission prob Aids the Retarded and on the night of May 20 he really outdid himself by signing percent by the CAB approved in a tab for $84,400. late February was a step in the lem, along with the companion He is an officer and a member of right direction, "but with earnings problems of carriers' domestic pas the executive committee of the His creditors are happy too—the SFO TWAers who "got to senger yields and standards for ap him" for a grand total of $86,930 in Happy Money's first period. still seriously sagging it is quite Chicago Council on Foreign Rela clear that further relief must be pointment and retention of travel The debit side of his ledger works out like this: tions and a director of the Inter considered." He noted that in the agents. In a telegram to airline national Visitors Center and North • Three hundred and thirty- heads, Mr. Tillinghast proposed a hold the same room for the week first quarter of 1969 the airlines Shore Association for the Retarded. four SFO employees netted reported a net loss of $16,193,000, joint airline-agency committee ap He and his wife, Sally, have $2,530 in instant cash awards. of June 8, when SFO TWAers proach to commission level and fully expected to celebrate a second- compared with a net profit of $27,- three children, Frederick, Jr., Step • Eight hundred and seventeen 139,000 for that period last year. standard problems. hen and Sally. round victory. —JERRY COSLEY station and tech services Two major problems confront "By way of response to the joint employees collected $81,700 the industry as it enters the second committee proposal, a majority of Even as computers were for top honors in the station ten-years of the jet age, Mr. Tip airlines preferred the use of exist counting thousands of ballots in category. ton said. First is attainment of a ing industry organization channels. Happy Money's second period, Good work, meanwhile, has been • And skycap Charles H. Wade level of earnings adequate to sup the eight-week third period is done by ATC committees in de won the auto drawing, worth port investment in new aircraft. underway. Running through veloping proposals for improved $2,700 cash. Second is "a failure by the Federal August 3, it comes during the standards. Also meetings have been Bonham Fox, Northwest region government and others to face up peak season — which means held by an ATC policy group with vice president-sales and services, to the present inadequacy of air more TWAers will have more agent representatives. However, claims "the books balance," how ports and airways and to get chances to earn more happy these meetings have not developed ever. For on the credit side of the moving on a program to provide money by making more people the kind of joint attack on common SFO ledger is "a mile-high esprit facilities required by growing pub happy. (Continued on Page Three) de coips which we'll match against lic demand." anyone in the system." After learning of their first round win Milt Chandler promised the station a "party to end all parties." They got one that must have alarmed nearby earthquake-con scious residents. Madeline Hines ("Miss San Francisco") danced with Snoopy (deputy passenger service manager Jerry Williams) and the city's fa mous Red Garter band filled the party hall with Dixieland rhythms which rippled a huge banner that proclaimed, "Happiness is TWA San Francisco." Highlight of the evening came when "Snoopy" cranked the drum filled with 817 eligible names in the drawing for the new auto. Miss San Francisco drew the win HAPPY- HONEYMOON. O'Hare- ner. based hostess Mary Vazzana holds Mr. Wade, in his 23rd year the $2,700 she won in "Happy with TWA, looked the Mustang, Money" drawing. The money's spent Camero and Barracuda over care already—on a Hawaiian honeymoon fully, kicked the tires, beeped the this month with first officer Jim horns, pursed his lips, called his READY FOR FIRST RIDE in new Camero he won in Happy Money's first round, MCI mechanic Laurence Curry Smiley (who proposed long before wife and settled for the cash. (left) receives keys to his car from V. A. McCauley, director-general purchasing. Happy Money awards at MCI her happy windfall). The hotel manager was told to are based on group performance, with top-prize individual winners picked at random by computer-style roulette. S KYL. I IM E R Published Bi-Weekly for Employees of Trans World Airlines and Hilton International Hotels BORN: By the Public Relations Department DUNCAN: To Mr. and Mrs. L. Nelson Dun 605 Third Avenue, New York 10016 can, mechanic, LAX, a 9 lb. 7 oz. son, Printed In U.S.A. Jeremy Lee, May 26. SCHADEGG: To Werner and Ursula Scha- Dan Kemnitz, Editor degg, sales representative, ZRH, a 7 lb. son, Roy Scott, May 22. STAHLECKER: To Robert and Sharon Stah- lecker, customer service agent, DEN, an Eight-year-old Karn Knudsen, whose dad is properties and facilities 8 lb. 8 oz. daughter, Janet-Marie, May 17. staff v.p. Art Knudsen, recently toured the Trans World Flight Center VALENTE: To Ron and Peg Valente, man at JFK with her classmates in the second grade. ager-baggage services, NYC, a 5 lb. 11 Next day, Art passed along to us a copy of the instructions Karn's oz. son. Christian Paul, April 12. teacher had given each child under the heading, "Things to remember DIED: for our trip to Kennedy Airport." The boys and girls were reminded to: ADAMS: Cicero (Lee) Adams, fleet service • Use good manners! We are guests [underlined] of TWA.