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MSM Student Guide Student Guide Academic year 2020-2021 MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2020-2021 Welcome Dear Student As our student, you are the central point of Management Board our concern and the reason of existence of MSM. Therefore, apart from providing you Meinhard Gans, MSc with a high quality education, we also want Dean a.i. to make your study at MSM a pleasant Chief Executive Officer experience. Better yet - an unforgettable experience! Ms. Chantal Muyrers In this guide, you will find general information Chief Financial Officer on the services and facilities MSM offers you during your study. In addition, the guide contains practical information on living and studying in the Netherlands and Maastricht. Should you like more personal and detailed information, our enthusiastic staff will be happy to help you. We wish you good luck with your educational program at MSM and in case you are coming to Maastricht, a memorable stay in this wonderful city! MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2020-2021 Contents General Guide Social Guide Safety Protocol MSM Students Covid-19 4 1 The Netherlands 17 dated September 01, 2020 1.1 General 17 2 Money & Finance 19 1 General information 6 2.1 The Euro 19 1.1 Building: address & opening hours 6 2.2 Commercial banks 19 1.2 General rules 6 2.3 Your Bank account 19 1.3 Education Operations Office 6 2.4 Tax Forms 20 1.4 Research Department 6 3 Shops 20 1.5 Career, Student and Alumni Services 6 3.1 Opening hours 20 1.6 Information Center 9 3.2 Markets 20 1.7 Travel Office 9 3.3 Supermarkets 20 1.8 Finance Office 9 3.4 Department stores 20 1.9 Restaurant 9 3.5 Shopping centers 20 1.10 Acccomodation 10 4 Wining & Dining 22 2 Visa and Permits 10 4.1 Dutch eating habits 22 2.1 Residence permit 10 4.2 Typical Dutch Food 23 2.2 Registration with municipal authorities 10 5 Travel & Transport 24 2.3 International students and part-time job 11 5.1 Bicycles 24 3 Being a student at MSM 12 5.2 Driving a car 25 3.1 Your name in the Netherlands 12 5.3 Public transport 25 3.2 Mailbox and mailbox address in the Netherlands 12 6 Sports 27 3.3 Phones 12 6.1 Sport & Fitness centers 27 3.4 Post office mail 14 6.2 Swimming pools 28 3.5 Health and medical care 14 7 Social and Cultural activities 28 3.6 Access to MSM facilities with disabilities 15 7.1 Tourist information 28 4 In class 16 7.2 Travelling abroad 29 4.1 The class representative 16 7.3 Must sees in Maastricht and surrounding 29 4.2 Books and writing materials 16 8 Religion 30 9 Holidays & Festivities in 2020 - 2021 31 10 Dutch habits and language 33 10.1 The Dutch and their habits 33 10.2 Legislation and drugs 34 10.3 Useful Dutch words 35 MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2020-2021 Safety Protocol MSM Students Covid-19 dated September 01, 2020 MSM has created a general safety protocol to ensure MSM Information Center: that students can study and follow classes in a safe Regarding the MSM Information Center, students manner in the classrooms or partially online (hybrid) need to be aware of the following information: if the group size exceeds the maximum seating • The Information Centre is open from 9:30am number in the classroom. to 5:30pm. • No need to pre book These measures first and foremost aim at • On first day of Introduction week you will receive containing the spread of the virus and reducing further instructions from the Manager of the the risk of infections of our students. Information Center. Our protocol is aligned with the guidelines of the Digital registration: RIVM ( National Institute for Public Health and the As of July 8, 2020, pre-registration for Students is no Environment) https://www.rivm.nl/en/novel- longer required. For safety reasons we will digitally coronavirus-covid-19/in-depth-information#039; register arrival and departure time of all Students. s%20novel%20coronavirus%20COVID-19 All Students are expected to use the personal student card when entering and leaving the building and hold As our knowledge and understanding of the it in front of the card reader at the entrance door: COVID-19 virus continues to evolve, our policies in the corridor at ground level for those using the 04 and plans may be updated as appropriate. This parking lot / ApartHotel Randwyck and at the main RIVM website provides the latest information of the entrance door for those coming with public transport. coronavirus, information on how the coronavirus is When arriving for the first time, you will receive a spread, what is the best way to prevent getting the temporarily card until your personal card with your virus and many other FAQ. picture is ready. All students are expected to comply with the General provisions: protocol outlined in this document. 1. Safety rules are visible at all the entrances of the building and are repeated inside; Phased approach: 2. Everyone should keep a social distance of at least 1.5 As of July 8, 2020, we have started with a voluntary, meter; Keeping a distance of 1.5 meter reduces the gradual and phased approach to re-open the building. chance of people infecting each other; For students, the preventative measures that were 3. When entering and leaving the MSM building; implemented as of July 8, 2020, remain in place. • Wash your hands when entering the MSM In case of large groups of students, hybrid teaching, building; online classes or other alternative education formats. • Wash your hands when leaving the MSM building; • There are disinfection columns with disinfectant gel in the building, disinfect your hands regularly. 4. Prevent major movements in the building, no more than 3 persons in a corridor. Maintain the 1.5 meter distancing rule; 5. If necessary, remind your fellow Students to follow up on the general hygiene and safety measures. MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2020-2021 Hygiene measures: • When feeling sick or getting any symptoms while Ensure the following hygiene measures at all times, at the school building at MSM, inform your Program especially at toilets, in the elevator, banisters, door Manager by email or phone and go home! handles, vending machines, pin terminal and print • Get yourself tested free of charge. To make an and copying equipment: appointment click on following link; • Do not shake hands; https://www.ggdzl.nl/english/coronavirus-covid-19/ • No more than 1 person using the elevator at the coronavirus-student-information/ same time. • You must be free of ANY symptoms potentially • Wash your hands regularly with soap and water or related to COVID-19 for at least 24 hours to be use an alcohol- based hand rub, especially after a eligible to report back to school. visit to the toilet; • Cover your nose and mouth with a flexed elbow Meetings: or paper tissue when coughing or sneezing and • Meetings or events with external people should be disposing immediately of the tissue and held as much as possible via video conference such performing hand hygiene; as Zoom. • Refrain from touching mouth, nose and eyes; • Use paper handkerchiefs and discard them after MSM Building: use. Then wash your hands; • Use a touch screen pointer or something similar to • Use face masks when keeping 1.5 meter distance operate the elevator, printer, vending machines etc; is not possible due to the nature of the work; • Cleaning staff will take care of disinfecting the • Use face masks when in common area’s including banisters, elevator buttons etc.; hallways. • Students should avoid using any shared office 05 supplies or supplies belonging to others; COVID-19 like symptoms: • For security reasons the air-conditioning has been • Students will be expected to self-certify their switched off in the building. ability to safely work on-site asking themselves the following questions. Catering: The restaurant will be closed until further notice, If any individual answers ‘yes’ to any of the 2020. Please bring your own lunch. questions, they should report it to their Program The allocated spaces in the restaurant can be used for Manager and not come to the MSM School lunch. Please do not re-arrange the furniture as it was building. set up according to the 1.5 meter distance rule. By coming to MSM/ attending classes, you are confirming that you answered no to all the questions listed below: • Have you had any of the following symptoms in the last 14 days? Cough, shortness of breath, a mild fever below 38 degrees, chills, running nose, muscle pain, sore throat, new loss of taste or smell. • Have you had any contact lasting longer than 15 minutes with a person known to have COVID-19? MAASTRICHT SCHOOL OF MANAGEMENT | STUDENT GUIDE 2020-2021 General Guide Introduction to the facilities and services of Maastricht School of Management 1. General information 1.3 Educations Operations Office 1.1 Building: address & opening hours The Education Office is located on the second and third floor and can be found in the following offices: EP: 229 Visitors address: MSc: 332 Endepolsdomein 150, 6229 EP Maastricht MM: 330 The Netherlands MBA: 329 Executive MBA: 332 Postal address: Online MBA: 347 PO Box 1203, 6201 BE Maastricht The Netherlands 1.4 Research Department T: +31(0)43 38 70 808 Fax: +31(0)43 38 70 802 The Research Department is located on the third floor Email: [email protected] In room 350 and room 351.
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