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Telecommunications: Making Sense of New Technology and New Legislation DOCUMENT RESUME ED 267 735 IR 012 026 AUTHOR Divilbiss, James L., Ed. TITLE Telecommunications: Making Sense of New Technology and New Legislation. Papers Presented at the 1984 Clinic on Library Applicatio-s of Data Processing (April 14-16, 1984). INSTITUTION Illinois Univ., Urbana. Graduate School of Library and Information Science. REPOT NO ISBN-0-87845-072-6 PUB DATE 85 NOTE 120p. AVAILABLE FROMGraduate School of Library & Information Science, Publications Office, 249 Armory Building, 505 E. Armory Street, Champaign, Illinois 51820 ($15.00). PUB TYPE Collected Works - Conference Proceedings (021)-- Viewpoints (120) -- Guides - General (050) EDRS PRICE MF01 Plus Postage. PC Not Available from EDRS. DESCRIPTORS Electronic Equipment; Electronic Mail; Federal Legislation; *Information Networks; *Libraries; *Library Automation; *Online Systems; Position Papers; Radio; Technological Advancement; *Telecommunications; Teleconferencing IDENTIFIERS Office Automation; *Online Catalogs ABSTRACT This collection of papers addresses the impact of rapidly changing telecommunications technology on libraries. A brief introduction by dames L. Divilbiss sets the stage for the fallowing papers: (1) "Making Sense of New Technologies and New Legislation" (Joseph Ford); (2) "Selection and Use of Telecommunications Consultants for Library Automation" (Rodney B. Perry); (3) "Modeling Library Communications Traffic" (John C. Kountz); (4) "Telecommunications for Libraries" (Richard W. Boss); (5) "A Collection of Books" (Herbert P. Crane); (6) "Telecommunications in the Office" (Michael A. Flavin); (7) "Electronic Mail Services in the Library and Information Center Community" (Dennis Oliver;; (8) "Packet Radio for Library Online Catalogs" (Edwin B. Brownrigg); (9) 'Narrowband Teleconferencing" (Joan Maier McKean); and (10) "Establishing a Data Communications Network: A Case Stuay" (Deborah K. Conrad). (THC) *********************************************************************** Reproductions supplied by EDRS are the best thatcan be made from the original document. *********************************************************************** LIN M TELECOMMUNICATIONS: t.N. MAKING SENSE OF NEW .o TECHNOLOGY AND NEW r\I cm LEGISLATION L1J Edited by JAMES L. DIVILB!SS U S. DEPARTMENT OF EDUCATION EDUCATIONAL RESOUPOERILES INFORMATION CENTER (URIC) )(This document has been reproducedas received from the personor organization originating it Minor changes have beenmade to improve reproduction quality Points of view or opaho is stated In This duct, ment do not necessarily representofficial Position or polics "PERMISSION TO REPRODUCE THIS MATERIAL IN MICROFICHE ONLY HAS BEEN GRANTED BY I,. HO ffman TO THE EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC)" Criminate ,( lio,of Libi al\ and Infot mation Sc irm r I 'no,,isitN of Illinois at UT ban-Chmpaign ti1) TELECOMMUNICATION MAKING SENSE OF NEW TECHNOLOGY AND NEW LEGISLATION PIIWIS pit'Sellii'd di tin. 1981 (:linc on Laa\ Applications I A 1)ata Ptoccssing, :kind 11-16. 1981 3 Clinic on Library Applications of Data Processing: 1984 11 198- InI litp0,11,1 of Ir 1 1,1 , ()II II,Ith ,,,,It \of 111111"1, NB \ 0-878 r)-072-6 14.0., \ 000_1789 I : Contents Introduction 1 11111S 1DIX IIBV Making Sense of New Technologies and New Legislation 3 10S1- P11 LORI) Selection and Use of Telecommunications Consultants for Library Automation 10 ROD \11 B P1 RR1' Modeling Library Communications Traffic 24 joHN k01 N I Telecommunications for Libraries 43 Rtc.ttARD ttBOSS A Collection of Books 63 111-11131-1( IP ( RANI Telecommunications in the Office 69 111(.1111 II X IN Electronic Mail Services in the Library and Information Center Community 77 nr NNIS (11 IX I R Packet Radio for Library Online Catalogs 84 1 D11 IN B BROWN k1(,(. Narrowband Teleconferencing 95 \N 11 XII R \I( kI\ Establishing a Data Communications Network: A Case Study 100 ni. I OR XII k (.ONIL XI) Index 110 6 INTRODUCTION For twenty sears this set les of Clinic s has explored nearly every aspect of library automation Telecommunications has often been mentioned at these Clinics because automation projects of any scope nearly always involve pieces of computer equipment separated by more than a few feet. Whether the application is utaloging, public access, reference, of interli- brary loan, wmunuanon nnes ate usually an inescapable part of tit( system In the past few years it has been muc h hartler to think of telewmmuni- canons as something tacked onto a completed system design. Partly this arises from new technology such as (Met optics, intelligent terminals, (le( tronic mail, and packet switching and partly it arises from a greatly changed business climate New forms of business such as value added networks, spec ialized common carriers and the entire giant Interconnect industry ha'e created so many new ways of accomplishing telecommuni- cations tasks that the selection of the best way has become exceedingly difficult. And, of course, a complex situation was made simply chaotic w ith the diyestiture of the Bell System in January of 1981 While the (bye-suture of the Bell System and rapidly changing tele- «immun a at ions tcc hnology have had great impac t on the entire business community, our concern he e is with their impact on libraries. As Joseph Ford Makes clear in his paper, libraries made up only about 0 5% of the pin ate line rey emir of the old Bell System and thus libraries do not have ,Agni fic ant clout in the marketpla«. 1.«inomu relief may ultimately come Isom technological adyan«'s but in the short tun, legislative relief is the answei 2 J.L DITILBISS Many readers of this book will undoubtedly feel that the nuts an,' bolts of telecommunications technology are someone else's responsibility,a sieve that w as certainly valid when all telecommunications services and products came from a single supplier, the Bell System Today,even small library systems have telephone lines, modems, terminals, and computers, all from different suppliers. In this situation, the failure of the systemcan generate an orgy of finger pointing unless the system user has some understanding of the consuarent parts. In her paper, Debby Conrad makes a persuasne case that a librarian can master the details that spell the difference between a shaky system and an e'onornical, smoothlyrunning system. In his paper, Richard Boss stresses that comwting turnkey systems cannot be truly compared unless the assoc iated telecommunications costs are included. (The system with aw lowest initial cost may require heavy, continuing telecommunications expenditures.) For any system that extends beyond a single building, the con figuration options arcnumerous and will probably be more numerous next year. The issue is complex, of extreme economic significance and is very capably addressed by Boss Finally. there are certain to be cases where libraries feel they must have outside technical assistance in reaching a telecommunications decision Rodney Perry has been in that position and ;n his paper sets forthvery clear guidelines :or deciding on the desireability of using a «insultant, c hoosing a consultant and working with a consultant J I. DIVII.BISS Editor .10,EPH I ORD Exmnc Dirani CAPCON Making Sense of New Technology and New Legislation Introduction I would like to disc uss what I bel le% c to be 011(Ofthe c ritual issues of We 1980s hn Illn a liesI hanks to Dean (,harks Davis and Professorj 1)i% ilbiss ci the I'm% ersitl, of Illinois (;iaduate School of Iabiar and In foimation So win e fon icintifNing the ISSI and de% eloping this Clinic As I saul, otnmttnI( may 1w the key technual and «nunnu issue of the 1980s for libiaries No °Mei resource at our disposal hallei,ges us so much to make goocl decisionsind no other issue will lew and (nu ego] is if %,e do wll, nor punish us so mu( h 1f we fail to ac t I he tl( orninunic ations lsoun (s we use hal e allowed us to deNolop intic h of the Miran, data pro«.ssing use and rely on Yet, In another sense, mut h of the ,ele«nnintinu mums plant, on fac limes that we us(, 111! [he 11,1(1111011,11 (0111(1 %%11(S-0f 1111111(1 (dp,i(111, but 'wilily unlimited disti 'billionI Nino all, hinalies ha% e leased tins capacitN and created )I ate netwonks that link us togethei, mom bran( h loc ,111011S, and to the bibliogta)hic utilities tele«nniminio ations also IIludes Mc use of the Value -added pa( ket-sw ito lung nctwonks stu h asI demi (Geneial I el(1)hone I lee nom( s 1,I 'nine( (Unitd I elecom (Annnitinications)ind 1 %milli ( fustian. ),Ion dialing into infounation ser% u es slat h as Dialog and Bibliogi twin( Retrie% al SeiN esmd to a lessei tent into 0( on between inch% idual 111)1,11105 01 branch locations In the last ten %ems, binaries halve become dependent on tele«munti- mo mums, pal tit tilail leascol-hrw dedicated ciu tuts,is adapted soti.«.-shai mg teo linologl,to Idiom technical and publicseivicc.s 11hile tie haNe leained t01eIl 011 ((haul kinds 0t seiN1ce 1:011101111(1(10111- 11111111(01101h 111,11 111(111SIIN has 1We11 101 a W0101111(1 3 4 JOSEPH FORD c hange in its structure, and in the types of telecommunications products and iervices it offers its consumers. The evidence ofcoming change has been appaient for s?veral years, perhapseven longer to industry experts. Nc v the change is upon us, and it is apparent that much of whatwe rely on today will be changed dramatically in thenear future, perhaps in the next two or three years. Much change has already occurred, buteven more profound developments are coming. Bases of Change I believe we can name three majorreasons for the changes now underway. They are (1) the divestiture of AT&T, (2) thedevelopment of telecommunications and computer technology, and (3) theemergence of competition in the telecommunications industry. These three forces are interlinked.Itis difficult to differentiate between themas with all very large-scale changes,many details and forces merge or blend with one another.
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