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IEEM 2011 The IEEE International Conference on 6 - 9 December 2011, Singapore 6 - 9 December 2011, Industrial Engineering and Engineering Management Industr The IEEE International Confer ial Enginee ence on ri ng a nd Enginee IEEM2011 ri ng Ma 6 to 9 December 2011, Singapore www.IEEM.org Furama RiverFront Hotel na Sponsors and co-organizers gement www.IEEM.org www.IEEM.org ORGANIZED BY: SECRETARIAT IEEE Te chnology Management Council IEEE Singapore Section Singapore Chapter 2012 5 to 8 DECEMBER, HONG KONG www.ieem.org The IEEE International Conference on Industrial Engineering and Engineering Management (Deadline for submission: 1 June 2012) CONTENTS ii Welcome Message 2 Organizers & Committees Session Information 4 Floor Plan 5 Conference Highlights 6 Keynote Presentations 9 Speaker Guides 10 Program Overview 11 Sessions Schedules 31 Abstracts 86 Author Index Services 90 Useful Info 91 What to do and where to go in Singapore ! CONFERENCE VENUE Furama Riverfront Hotel, Singapore 405 Havelock Road, Singapore 169633 Main Tel: (65) 6333 8898 Main Fax: (65) 6733 1588 Website: http://www.furama.com/riverfront i WELOrganizersWelcomeCOME Message MESSAGE & Committees BY THE CONFERENCE CHAIRS by Conference Chairs Arnoud de Meyer General Chair Singapore Management University Singapore Min Xie Organizing Chair City University of Hong Kong, Hong Kong and National University of Singapore, Singapore Roger Jiao Szu Hui Ng Program Committee Chair Program Committee Chair Georgia Institute of Technology National University of Singapore USA Singapore ii WELCOME MESSAGE BY THE CONFERENCE CHAIRS It is our great pleasure to welcome you to the 2011 IEEE International Conference on Industrial Engineering and Engineering Management. After having it in Hong Kong in 2009 and Macau in 2010, the IEEM conference is back in Singapore where it started. As in the past years, we have received many submissions and each paper was sent to 3-4 reviewers. The rigorous review process has helped to maintain a high standard for this conference We would like to thank the technical program committee members and the author-reviewers for their help in the review process. IEEM conference is truly an international event with about 50 countries/regions represented each time. We also have three prominent keynote speakers and a meet-the-editors panel for participants to discuss publication and research issues. The conference is grateful to all authors for your interests and contributions. The supports from Singapore Management University, National University of Singapore and Nanyang Technological University are also greatly appreciated. Finally, we wish all the participants a fruitful conference. To those overseas, we hope that you enjoy your stay in Singapore. Arnoud de Meyer, General Chair, Singapore Management University Min Xie, Organizing Committee Chair, City University of Hong Kong and National University of Singapore Szu Hui Ng, Program Committee Chair, National University of Singapore Roger Jiao, Program Committee Chair, Georgia Institute of Technology ORGANWelcomeIZERS Message & CO MMITTEES by Conference Chairs GENERAL CHAIR Ana Paula Barroso, Arnoud De Meyer, UNIDEMI, FCT-UNL, Portugal William Ho, Singapore Management University, Aston University, United Kingdom Arijit Bhattacharya, Singapore Dublin City University, Ireland Qingpei Hu, Chinese Academy of Science, China ORGANIZING CHAIR Paul Chang, Min Xie, National Changhua University of Education, Chi-Cheng Huang, City University of Hong Kong, Taiwan Aletheia University, Taiwan Hong Kong and National University of Singapore, Cheng-Wu Chen, Chin-Yu Huang, National Kaohsiung Marine University, National Tsing Hua University, Taiwan Singapore Taiwan Shinji Inoue, PROGRAM CHAIRS Hung-Yi Chen, Tottori University, Japan Roger Jiao, Chaoyang University of Technology, Taiwan Georgia Institute of Technology, USA Mingzhou Jin, Mu-Chen Chen, Mississippi State University, United States Szu Hui Ng, National Chiao Tung University, Taiwan National University of Singapore, Yuya Kajikawa, Singapore Shin-Guang Chen, The University of Tokyo, Japan Tungnan University, Taiwan Chompoonoot Kasemset, Hui-Ping Cheng, Chiang Mai University, Thailand MingDao University, Taiwan Song-Kyoo Kim, Kwai-Sang Chin, Samsung Electronics Co., Ltd, South Korea ORGANIZING COMMITTEE City University of Hong Kong, China Anil Varma (Finance), Chien-Liang Kuo, Singapore Polytechnic, Singapore Chuang-Chun Chiou, Chinese Culture University, Taiwan Dayeh University, Taiwan Carman Lee (Logistics), Chil-Chyuan Kuo, Nanyang Technology University, Singapore Tsan-Ming Choi, Ming Chi University of Technology, Taiwan The Hong Kong Polytechnic University, Hong Songlin Chen (Publicity), Kong C.K. Kwong, Nanyang Technology University, Singapore The Hong Kong Polytechnic University, Jui-Sheng Chou, China Zhang Wu (Publication), National Taiwan University of Science and Nanyang Technology University, Singapore Technology, Taiwan Jun-Der Leu, National Central University, Taiwan Kah Hin Chai (Local Arrangement), William Chung, National University of Singapore, Singapore City University of Hong Kong, Hong Kong Zhizhong Li, Tsinghua University, China Members Virgilio Cruz-Machado, Nan Chen, UNIDEMI, FCT-UNL, Portugal Chen-Ju Lin, National University of Singapore, Singapore Yuan Ze University, Taiwan Yves De Smet, Siong Lin Ho, Université Libre de Bruxelles, Belgium Chu-Ti Lin, Ngee Ann Polytechnic, Singapore National Chiayi University, Taiwan Uchenna Cyril Eze, Zhaotong Lian, Monash University, Sunway Campus, Tyrone T. Lin, University of Macau, Macau Malaysia National Dong Hwa University, Taiwan Mei Qi, Laurent Geneste, Mei-Chen Lo, National University of Singapore, Singapore Univ Toulouse ENIT-LGP, France National United University, Taiwan Hongyi Sun, Jiajun Gu, Huitian Lu, City University of Hong Kong, Hong Kong Zhejiang Gongshang University, China South Dakota State University, United States TECHNICAL PROGRAM Rongxin Gu, Virgínia Machado, COMMITTEE Tongji University, China UNIDEMI, FCT-UNL, Portugal Michel Aldanondo, Univ Toulouse Mines Albi, France Guillermo Gutierrez, Rammohan Maikala, Instituto Tecnologico de Morelia, Mexico Liberty Mutual Research Institute for Safety, Luciana Alencar, United States Federal University of Pernambuco, Brazil Md. Mamun Habib, American International University- Harekrishna Misra, Teresa Alvarez, Bangladesh (AIUB), Bangladesh Institute of Rural Management Anand, India University of Valladolid, Spain Siana Halim, Lars Moench, Michel Anzanello, Petra Christian University, Indonesia University of Hagen, Germany Federal University of Rio Grande do Sul, Brazil Takashi Hasuike, Zahra Mohaghegh, Osaka University, Japan University of Maryland, United States 2 ORGANIZERS & COMMITTEES Asadallah Najafi, Raj Siriram, Yonggui Wang, Islamic Azad University, Zanjan Branch, Iran Dimension Data MEA, South Africa University of International Business and Economics, China Mohamed k. Omar, Harm-Jan Steenhuis, Notingham University Malaysia, Malaysia Eastern Washington University, Seng Fat Wong, United States University of Macau, Macau Aditya Parida, Luleå University of Technology, Sweden, Pohsun Sung, Yongtao Xi, Sweden National Central University, Taiwan Shanghai Maritime University, China Taezoon Park, Syafiie Syafiie, Yanqiu Xiao, Nanyang Technological University, Singapore University Putra Malaysia, Malaysia Zhengzhou University of Light Industry, China Jennifer Percival, Ramayah T., University of Ontario Institute of Technology, Universiti Sains Malaysia, Malaysia Farouk Yalaoui, Canada Utt, France Pei-Lee Teh, Alan Pilkington, Monash University, Malaysia Richard Yam, Royal Holloway, University of London, City University of Hong Kong, Hong Kong United Kingdom Purit Thanakijkasem, King Mongkut’s University of Technology Hsu-Hao Yang, Kit Fai Pun, Thonburi, Thailand National Chinyi University of Technology, University of the West Indies, Trinidad and Taiwan Tobago Radha Ramanan Thiyagarajan, National Institute of Technology Calicut, India Qz Yang, Jerzy Stefan Respondek, Singapore Institute of Manufacturing Silesian University of Technology, Poland Norbert Trautmann, Technology, Singapore University of Bern, Switzerland Suk-Chul Rim, Min Yao, Ajou University, South Korea Chih-Fong Tsai, Zhejiang University, China National Central University, Taiwan Mustafa Riza, Hsiu-Ping Yueh, Eastern Mediterranean University, Turkey Ming-Lang Tseng, National Taiwan University, Taiwan Lung Hwa University of Science and Rashed Sahraeian, Technology, Taiwan Suhaiza Zailani, Shahed University, Iran Universiti Sains Malaysia, Malaysia Yuan-Jye Tseng, Tomoko Saiki, Yuan Ze University, Taiwan Cai Wen Zhang, Tokyo Institute of Technology, Japan School of Business, Sun Yat-sen University, Enrico Vezzetti, China Ilias Santouridis, Politecnico di Torino, Italy TEI of Larissa, Greece Faping Zhang, Junqiang Wang, Beijing Institute of Technology, China Kiyoshi Sawada, Northwestern Polytechnical University, China University of Marketing and Distribution Linda Zhang, Sciences, Japan Min Wang, IESEG School of Management, France Chaoyang University of Technology, Taiwan AHM Shamsuzzoha, Xu Zhang, University of Vaasa, Finland Shengyong Wang, Beijing Institute of Technology, China The University of Akron, United States Ali Siadat, Ahmed Zobaa, Arts et Metiers ParisTech, France Brunel University, United Kingdom 3 CONFERENOrganizersWelcome MessageC &E CommitteesVENUE FLOOR PLAN by Conference Chairs CONFERENCEȱVENUEȱFLOORȱPLANȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ ȱ