Malabar Regional Co-operative Milk Producers’ Union Ltd Head Office, Kunnamangalam, 673571, , Ph: 0495 –2805433, Fax: 2800648,e-mail: [email protected] www.malabarmilma.com;

TENDER REF No. MRU/PER/44/95/2020-21_R/

RE-TENDER DOCUMENT FOR GROUP MEDICLAIM POLICY FOR MRCMPU LTD

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Malabar Regional Co-operative Milk Producers’ Union Limited Head Office, Kunnamangalam, Kozhikode 673571, Kerala, Ph: 0495 – 2805433, Fax: 2800648, Web:www.malabarmilma.com; E-mail: [email protected]

INVITATION TO BID – RE-E-TENDER

Malabar Regional Co-Operative Milk Producers’ Union Ltd. (MRCMPU Ltd.) invite competitive offers for the Group Mediclaim policy for employees through Public Sector Insurance Companies/Public sector Banks and their subsidiaries either directly or through IRDA approved brokers for a period of one year with effect from 02.07.2020 as per the terms and conditions attached with this notification. Interested eligible Bidders may obtain further information from the Head Office of the Malabar Regional Co-operative Milk Producers’ Union Limited, (P.O), Kunnamangalam, Kozhikode.

a. Tender reference No. : No. MRU/PER/44/95/2020-21_R b. Estimate cost : Rs.75,00,000.00 c. Tender download : Can be downloaded from the Website www.etenders.kerala.gov.in d. EMD : Rs.5,000.00 e. Cost of tender form : Nil f. Documents publish date : 06.06.2020,11.00 hrs g. Bid submission closing date : 15.06.2020, 14:00 hrs. h. Bid opening date : 16.06.2020, 14: 00 hrs. i. Bid validity : 90 days j. Time of completion : 1 Year

(Sd/-) MANAGING DIRECTOR Kozhikode 05-06-2020

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Terms & Conditions for e-Procurement

This tender is an e-tender and is being published online for supply of a Milk Testing Equipments for the year 2019-20 for our primary milk Co-operative societies in 6 Districts under union budget. The tender is invited in two-cover system from the registered and eligible firms through e-procurement portal of (https://www.etenders.kerala.gov.in). Prospective bidders willing to participate in this tender shall necessarily register themselves with above mentioned e-procurement portal. The tender time line is available in the critical date section of this tender published in www.etenders.kerala.gov.in. a. Online Bidder registration process:

Bidders should have a Class II or above Digital Signature Certificate (DSC) to be procured from any Registration Authorities (RA) under the Certifying Agency of . Details of RAs will be available on www.cca.gov.in. Once, the DSC is obtained, bidders have to register on www.etenders.kerala.gov.in website for participating in this tender. Website registration is a one-time process without any registration fees. However, bidders have to procure DSC at their own cost. Bidders may contact e-Procurement support desk of Kerala State IT Mission over telephone at 0471- 2577088, 2577188, 2577388 or 0484 – 2336006, 2332262 - through email: [email protected] for assistance in this regard. b. Online Tender Process: The tender process shall consist of the following stages: i. Downloading of tender document: Tender document will be available for free download on www.etenders.kerala.gov.in. However, tender document fees shall be payable at the time of bid submission as stipulated in this tender document. ii. Pre-bid meeting: iii. Publishing of Corrigendum: All corrigenda shall be published on www.etenders.kerala.gov.in and shall not be available elsewhere. iv. Bid submission: Bidders have to submit their bids along with supporting documents to support their eligibility, as required in this tender document on www.etenders.kerala.gov.in. No manual submission of bid is allowed and manual bids shall not be accepted under any circumstances. v. Opening of Technical Bid and Bidder short-listing: The technical bids will be opened, evaluated and short listed as per the eligibility and technical qualifications. All documents in support of technical qualifications shall be submitted (online). Failure to submit the documents online will attract disqualification. Bids short listed by this process will be taken up for opening the financial bid. vi. Opening of Financial Bids: Bids of the qualified bidder’s shall only be considered for opening and evaluation of the financial bid on the date and time mentioned in critical date’s section.

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c. Documents Comprising Bid: i. The First Stage (Pre-Qualification or Technical Cover based on 1cover or 2 cover tender system): Pre-Qualification or technical proposal shall contain the scanned copies of the following documents, which every bidder has to upload: The department doesn’t take any responsibility for any technical snag or failure that has taken place during document upload. ii. The Second Stage (Financial Cover or as per tender cover system): The Bidder shall complete the Price bid as per format given for download along with this tender. Note: The blank price bid should be downloaded and saved on bidder’s computer without changing file-name otherwise price bid will not get uploaded. The bidder should fill in the details in the same file and upload the same back to the website.

Fixed price: Prices quoted by the Bidder shall be fixed during the bidder's performance of the contract and not subject to variation on any account. A bid submitted with an adjustable/ variable price quotation will be treated as non - responsive and rejected. d. Tender Document Fees and Earnest Money Deposit (EMD)

The Bidder shall pay, a tender document fee and Earnest Money Deposit or Bid Security. The Bid security is required to protect the purchaser against risk of Bidder’s conduct, which would warrant the forfeiture of security.

Online Payment modes: The tender document fees and EMD can be paid in the following manner through e-Payment facility provided by the e-Procurement system:

1. State Bank of (SBT) Internet Banking: If a bidder has a SBT internet banking account, then, during the online bid submission process, bidder shall select SBT option and then select Internet banking option. The e-Procurement system will re-direct the bidder to SBT’s internet banking page where he can enter his internet banking credentials and transfer the tender document and EMD amount. 2. National Electronic Fund Transfer (NEFT): If a bidder holds bank account in a different bank, then, during the online bid submission process, bidder shall select NEFT option. An online remittance form would be generated, which the bidder can use for transferring amount through NEFT either by using internet banking of his bank or visiting nearest branch of his bank. After obtaining the successful transaction receipt no., the bidder has to update the same in e-Procurement system for completing the process of bid submission. Bidder should only use the details given in the Remittance form for making a NEFT payment otherwise payment would result in failure in e-Procurement system.

3. RTGS Payment: Payment through RTGS is made effective through the web portal of etenders.kerala.gov.in. Bidders can opt for payment of EMD and tender fees through RTGS mode also. As NEFT payment status confirmation is not received by e-Procurement system on a real-time basis, bidders are advised to exercise NEFT mode of payment option at least 48 hours prior to the last date and time of bid submission to avoid any payment issues. NEFT payment should done according to following guidelines:

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i. Single transaction for remitting Tender document fee and EMD: Bidder should ensure that tender document fees and EMD are remitted as one single transaction. ii. Account number as per Remittance Form only: Account no. entered during NEFT/RTGS remittance at any bank counter or during adding beneficiary account in Internet banking site should be the same as it appears in the remittance form generated for that particular bid by the e-Procurement system. Bidder should ensure that tender document fees and EMD are remitted only to the account number given in the Remittance form provided by e-Procurement system for that particular tender. Bidders must ensure that the banker inputs the Account Number (which is case sensitive) as displayed in the Remittance form. No additional information like bidder name, company name, etc. should be entered in the account no. column along with account no. for NEFT remittance. iii. Remittance Not Allowed:, Account to Account transfers, State Bank Group Transfers (GRPT) or Cash payments are not allowed and are treated as invalid mode of payments. Bidder must ensure that the banker does NEFT/RTGS transaction only irrespective of the amount. iv. Amount as per Remittance form: Bidder should ensure that the amount being remitted is neither less nor higher than the amount shown in remittance form. v. UTR Number: Bidders should ensure that the remittance confirmation (UTR number) received after NEFT transfer should be updated as it is, in the e-Procurement system for tracking the payment. vi. One Remittance Form per Bidder and per Bid: The remittance form provided by e- Procurement system shall be valid for that particular bidder and bid and should not be re-used for any other tender or bid or by any other bidder. Any transaction charges levied while using any of the above modes of online payment has be borne by the bidder. The supplier/contractor's bid will be evaluated only if payment status against bidder is showing “Success” during bid opening. e. SUBMISSION PROCESS: For submission of bids, all interested bidders have to register online as explained above in this document. After registration, bidders shall submit their Technical bid and Financial bid online on www.etenders.kerala.gov.in along with online payment of tender document fees and EMD. For page by page instructions on bid submission process, please visit www.etenders.kerala.gov.in and click “Bidders Manual Kit” link on the home page. It is necessary to click on “Freeze bid” link/ icon to complete the process of bid submission otherwise the bid will not get submitted online and the same shall not be available for viewing/ opening during bid opening process.

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TERMS & CONDITIONS

1. Bid Security (Earnest Money Deposit): a. The Bidder shall furnish, as part of its bid, bid security for the amount as specified in the invitation for bid through ONLINE MOPS as indicated in the E-tender notice. b. The bid security is required to protect the MRCMPU against the risk of Bidder's conduct, which would warrant the security's forfeiture. c. The bid securities of the unsuccessful bidders shall be refunded as promptly as possible, but not later than 30 days after the expiry of the period of bid validity as prescribed in these documents through ONLINE NEFT TRANSACTION. d. No interest shall be paid by MRCMPU on the bid security furnished by the bidder. e. The bid security may be forfeited if a Bidder withdraws its bid during the period of bid validity specified by the Bidder on the Bid Form; or in the case of successful Bidder, if the Bidder fails: I. To sign the contract II. To furnish performance security 2. Eligibility Criteria: a. The bidder shall be a public sector firm. OR b. The bidder should be IRDA approved broker who have service branches in Calicut, Kerala. In case the Bid is submitted by IRDA approved brokers, the following additional documents shall also be uploaded with Bid: i. Documents to prove the IRDA approval ii. A copy of the authorization letter from Insurance Company (financial bid details shall not be included) c. The bidder should also upload this tender document after signing at the bottom of each page as a token of acceptance of the terms and conditions and specification. d. The claim settlement ratio of Insurance Company ratio shall be more than 75% as per IRDA Guide lines, the proof of the same shall be also uploaded. Proof of the above all may be uploaded along with the tender, failure of which will lead to disqualification of the bidder.

3. Price Basis: The bidder shall quote their rates in the standard BOQ provided indicating the details.

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4. General Terms and Conditions for renewal of Group mediclaim Policy of employees of Malabar Regional Co-Operative Milk Producers’ Union Ltd.

The Group mediclaim Policy for the employees of Malabar Regional Co- Operative Milk Producers; Union Ltd. is due for renewal on 00:00 Hrs02.07.2020, which covers benefits such as personal accident, educational benefits, maternity benefits, O.P treatment benefits, hospitalization cover, critical illness care etc. The details of the benefits under the policy, which we would propose for the ensuing year are given below for your ready reference.

A Pre existing diseases shall be covered – for all diseases.

B All existing permanent employees of MRCMPU Ltd., who are not covered under the ESI Scheme and their dependents and parents, shall be eligible for coverage under this mediclaim policy. The premium for parents will be recovered by MRCMPU Ltd. from the respective employees.All the Board of Directors and their dependents& Retired employees and their spouse shall also be covered. C The dependents of a permanent employee shall include the spouse of the employee and two children. Children who have completed 21 years of age and above, Married children and employed children shall not be eligible for coverage. Male children above 21 years and upto 26 years of age who are regular students shall be eligible for coverage on production of documents to prove that they are regular students of recognized educational institutions. Female children above 21 years and upto 26 years of age shall be eligible for coverage if they are unmarried and unemployed. A maximum of two parents of the employee should be included and they will be eligible for both hospitalization and domiciliary benefit.

D Personal Accident Cover Rs.2.00 lakhs per employee ( Death only)

E Educational benefits to Upto Rs. 10,000/- (Rs.5000/- each for two children) children (In case of Accident Death of an employee) Normal Delivery – upto Rs. 15,000/- Caesarean – upto Rs. 25,000/- F Maternity Benefits with additional Rs. 25,000/- for treatment of new born child (cover limited to two living children)

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G Outpatient treatment Rs. 5,000/- per employee family on floater basis benefit should be provided. H Sum Insured Rs. 2. lakh per employee/ dependent / parent on Hospitalisation Cover floater basis. Maximum number of persons covered will be 1 (employee) + 3 (dependents) + 2 (parents) in the case of existing employees and 1 (retired employee) + 1 (spouse) in the case of retired employees. And 1(Board of Director) +3 (dependents) + 2 (parents) in the case of Board of Directors.

Hospitalization benefit shall be available at all Allopathic, Homeopathic and Ayurvedic hospitals in the government sector and all Allopathic hospitals in the private sector. The cover shall also be available at Ayurvedic Hospitals of repute in the private sector including AryavaidyaShaala. Maximum eligibility for room rent and nursing charge put together will be Rs.2500 per day. I The cashless benefit for The cashless benefit for hospitalization cover will hospitalization be provided in approved network hospitals through a TPA of repute, whose name and address will be informed to us along with acceptance letter. This facility shall be applicable to all the members covered under this policy.

J Cover for critical illness A critical illness cover of Rs. 7.5 lakhs will be cover. provided for the entire group of insured employees of MRCMPU Ltd., dependents and parents, for listed critical illnesses. The limit for individual members will be Rs. 1.5 lakh per member. The critical illness cover will operate only after exhausting the cover of 2 lakhs available under the policy.

Cover for insured employees retiring from service during the prevalence of the K policy shall be continued during the pendency of the policy. The employees who have retired after 03-07-2008 and their spouses should be

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included on the payment of applicable premium for the year. L ID Cards shall be provided to all the insured employees and dependents within 15 days of receipt of the list of employees along with the photographs. M All claims will be settled within 30 days of receipt of claim.

N The policy document in original shall be sent to us by registered post within 15 days of receipt of premium. O Rate shall be quoted as per the format (BOQ). The number employees mentioned in the format may vary at the time of award of contract with respect to marriage, birth, death…etc P All the bidders while Submitting bid shall upload following documents 1. This tender document shall be submitted via e tender website duly signed and sealed as a token acceptance of terms and condition of this tender conditions. 2. Rate quoted as per the format only(BOQ). 3. EMD remittance- through www.etenders.kerala.gov.in

5. Managing Director, MRCMPU reserves the right to cancel the tender at any stage of tender Processing. Any offer containing incorrect and incomplete information shall be liable for rejection.

MANAGING DIRECTOR

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