Report on Corporate Social Responsibility 2020-21

Made for India. Made in India. Vision At Reliance Foundation, our vision is to build an inclusive India by pioneering a holistic model to address our nation’s multifaceted development challenges, and contribute to its collective aspirations. Central to our philosophy is the commitment to enhance the quality of life of people from marginalised and vulnerable communities, by empowering them and catalysing change through innovative and sustainable solutions. Our steadfast endeavour is to create replicable and scalable models of development through an integrated approach in the true Reliance spirit of maximising societal value for all, and making it a movement. COVID-19 Rural Health Response Transformation PG 22 PG 6 PG 16

Education Sports for Disaster PG 26 Development Response PG 32 PG 36

Impact since inception

4.5+ crore 44,700+ People reached through Villages served through CSR activities across CSR initiatives 44,700+ villages

Other Initiatives PG 40 Report on Corporate Social Responsibility Overview

Touching Lives - Reliance for India Reliance works to create Reliance applies a three-pronged strategy to enhance the transformational change across impact, scale and speed of its CSR interventions. India, to build a stronger, inclusive nation by enabling lives and livelihoods. Reliance supports the most marginalised communities, Partnerships thereby contributing to the United Direct Leveraging and Nations’ Sustainable Development Engagement Technology Isha Ambani Dr. Tarang Dhanraj Nathwani Collaborations Gianchandani Goals, the 2030 Agenda. To further this objective, during FY 2020-21, Reliance spent ` 1,140 crore supporting programmes Working with Building an enabling To broaden scale, under a multitude of CSR communities to ecosystem of increase pace and initiatives. co-create models development, with strengthen impact. Jagannatha Kumar B. Srinivasan of development, the government, With technology, These initiatives are spearheaded by foster ownership academia, private communities can access Reliance Foundation, the philanthropic and empower institutions and knowledge resources arm of Reliance Industries Limited. Led them to lead the agencies to increase easier and take informed by Founder and Chairperson Smt. Nita change for the better impact and reach decisions about their M. Ambani, Reliance Foundation aims to lives and livelihoods. play a catalytic role in addressing India’s development challenges with innovative and sustainable solutions. Since 2010, the The past year required a paradigm shift. We innovated to Foundation has been creating a positive impact through its multi-pronged approach that reaches out to all segments of the meet the urgent requirements of the millions across India who nt Ru population. Reliance Foundation works pme ral T elo ran with communities who need access and ev sf are most-at-need. Our teams stepped up efforts and we will D or or m opportunity, and provides a development f a s ti platform for improving their quality of life. rt o o n continue to pool in our resources and skills, to scale up our p S response across India during this unprecedented time.

e Through FY 2020-21, s n

o LIVES TOUCHED H Summary of FY 2020-21 p Reliance continued its e s

a

e SINCE INCEPTION

l R t

CSR interventions but

h

r Resilience. This was the one word that rang loud and clear all through the past year. As India faced the e

also addressed the new t s

largest health and humanitarian crisis, what marked our efforts was the remarkable energy, attitude a

s priorities thrown up by i Crore

and unity displayed in this journey together. #CoronaHaregaIndiaJeetega was our mission as we went D 4.5+ the COVID-19 pandemic. all out to support emergency and medium-term needs of the communities we serve. The collaborations built A r ts over the years were , Through multiple initiatives, our on-the-ground initiatives to ensure the worked tirelessly to ensure that we step C u Corporate Social Responsibility nation wins the battle against COVID-19. up our efforts to shoulder our social leveraged to deliver and lt n ur io e at activities have served 4.5+ crore responsibility, more than ever before. enhance the impact of the an uc Meanwhile, our regular services d H Ed people across 44,700+ villages of India erita to ensure support to marginalised Jeeta Rahe Mera India, a song that we COVID-19 response. ge since inception. communities continued, but there was created in 2020, was a tribute to the This year, urgent efforts were needed a paradigm shift in the adoption of relentless spirit, hope and togetherness to support emergency requirements innovative measures. that we showed as a nation. It remains as a result of the pandemic. The our commitment that we will put people Ensuring linkages for disrupted entire Reliance family joined forces to first and will help build back even livelihoods, promoting the health and strengthen the nation’s fight against better than before. welfare of people, strengthening water COVID-19. With a 24x7, multi-pronged and food security while skilling women approach, Reliance promptly initiated and youth, our teams across businesses

2 Reliance Industries Limited 3 Report on Corporate Social Responsibility Overview

Key intervention areas and impact

COVID-19 outreach and Rural Health Education Sports for Disaster support Transformation Development Response

• Empowered 43,000+ • Provided 2.3+ lakh health • Setting up 360,000 sq ft Greenfield • 2.15+ crore youth and children • Provided early warning/post- MT 1,000 villages through various rural consultations though Mobile Medical Institute of Eminence, Jio Institute reached through different sports disaster advisories to 10+ lakh Oxygen provided to patients on transformation initiatives Units (MMUs), Static Medical Units Campus at Ulwe, Navi Mumbai, initiatives since inception people across seven states and a daily basis, equivalent to the (SMUs) and Community Health Maharashtra in 52+ acres; Institute two Union Territories daily requirement of 1,00,000+ • Enhanced livelihood of additional 17 • Reliance Foundation Youth Centres ( CHCs) ready to commence academic patients per day on average lakh farmers, fisherfolk and livestock Sports conducted over 30 • Provided support before owners (1.26 crore cumulatively); • Screened 11,900+ women sessions in 2021 virtual sessions on fitness, and after the following treated and supported 1.9+ lakh and nearly 7,800 children for • Provided quality education to nutrition, well-being of athletes cyclones –Amphan, Nisarga, 5.5+ crore livestock animals anaemia and malnutrition 15,000+ annually through 14 in FY 2020-21, attracting Burevi and Nivar Meals distributed till date to • Created 131+ lakh cubic meters of respectively; diagnosed and treated Reliance Foundation Schools; 4,100 4,000+ participants • Provided locust control over 27+ lakh beneficiaries water harvesting capacity 6,500+ women and 538 children; training hours for 763 teachers and • Conducted eight digital information services conducted 207 corneal transplants 116 non-teaching staff on using • Strengthened 2,600 Community- education workshops to train to three states under RF Drishti technology platforms close to 250 coaches lakh based Organizations (CBOs), • Delivered disaster relief 81+ • 136,000+ mothers registered • Launched Reliance Foundation reusable masks distributed including GPs, SHGs and FPOs; • Engaged 1.1 crore students and information services through ASMAN app; detected Scholarships in Artificial Intelligence to 50+ lakh beneficiaries provided leadership training to across 34 cities through RF Jr during floods in Uttarakhand 51,000 high-risk cases and sent and Computer Sciences across 21 states and 2 Union 10,000+ elected representatives & NBA since the programme’s and Andhra Pradesh 65,000 notifications to doctors for in January 2021 Territories village leaders and 8,400+ women of inception; hosted first-ever live • Trained 716 youth volunteers timely case management SHGs and Federations • Partnered with 244 schools across virtual clinic in FY 2020-21 on disaster risk reduction and • Supported 30 FPOs in 12 states • JCI Accreditation received by Sir seven states for digital classrooms, • Education and Sports for All 354 farmers on post-flood crop 2,300+ to strengthen market access for HN Reliance Foundation Hospital– impacting 1,700+ teachers and (ESA) programme has positively protection measures Beds supported across 43,000+ farmers; FPOs transacted first Indian hospital to go through 64,000+ students since inception impacted lives of 200,000+ various locations `94+ crore worth business and virtual accreditation • Through three editions, over 33,000 underprivileged children `26.2 crore produce sales through • Launched One Stop Breast Clinic teachers impacted through Reliance together with partner NGOs digital linkages in January 2021 Foundation’s support for CENTA since inception lakh 39+ Teaching Professionals’ Olympiad Individuals supported with • 45,260 units of blood donated to (TPO); TPO 2020 conducted COVID advisories 73,000+ beneficiaries through blood donation camps during the year virtually with participation from 37,000 nearly 7,500 teachers Individuals whose queries on government schemes and social benefits were answered

Mobile Medical Unit, Shahdol, continued Baleshwar Rai from Deoghar with to support crucial primary care A student of Reliance Foundation School RF Young Champs junior football match at Food distribution his summer paddy through the pandemic attending online class Mumbai, Maharashtra during Uttarakhand flash floods

READ MORE ON PG 16 READ MORE ON PG 22 READ MORE ON PG 26 READ MORE ON PG 32 READ MORE ON PG 36

4 Reliance Industries Limited 5 Report on Corporate Social Responsibility India’s first COVID-19 facility with 250 beds set up at SevenHills, Mumbai. This has COVID-19 Response been scaled up to over 2,300 beds across various locations Pulling together 24x7, multi-pronged initiatives, 1,000 MT Oxygen provided to patients on a daily to support the nation’s basis, equivalent to the daily requirement of 1,00,000+ patients per day fight against COVID-19. ISO oxygen container being transported by trucks in Jamnagar, Gujarat (May 2021)

Contribution of `561 crore to the PM‑CARES Fund, various state and other relief funds

81+ lakh reusable masks distributed to 50+ lakh beneficiaries across 21 states and 2 Union Territories COVID facility at SevenHills Hospital

5.5+ crore 5.5+ lakh litres Meals including ration kits, food coupons Free fuel provided to 14,000+ notified and cooked meals provided for marginalised emergency response vehicles communities and frontline workers through Mission Anna Seva, India’s largest meal distribution programme by a corporate foundation 39+ lakh Individuals reached with advisories on COVID-19, government schemes and livelihood opportunities

All reported data figures in this chapter are as of 15 May 2021.

Mask distribution to transportation workers as part of Mission COVID Suraksha

7 Report on Corporate Social Responsibility COVID-19 Response

Rising to the occasion Vaccination to push back the pandemic

Supporting national efforts Supporting India’s health delivery Sir H N Reliance Foundation hospital, joined the nation in building The effects of the COVID-19 pandemic Rapid expansion of COVID-19 5.5+ lakh litres of free fuel to 14,000+ safety of citizens by taking part have been felt across the world, Issues addressed specialist care notified ambulances and vehicles in the nation’s largest vaccination affecting every aspect of life, making engaged in COVID-19 services across Reliance Foundation rapidly scaled up drive against COVID-19. Starting it the largest humanitarian crisis in 249 districts in 18 states during this response for COVID-19 healthcare, on March 5, 2021 for those above recent times. In India, the national critical period. setting up the first dedicated COVID-19 60 years of age and those between lockdown from March 2020 to curb 45-59 years with comorbidities, it hospital in India in collaboration with the Ensuring essential tertiary the spread of the virus, continued in was opened up to all beneficiaries Brihanmumbai Municipal Corporation care stages through a large part of the year. above 45 years from April 1, 2021 Access to Medical grade Rural livelihoods Community (BMC). The 100-bed facility at Seven Relief measures were provided by the Many chronic illnesses require and for all above 18 years of age quality and oxygen and employment awareness Hills, Mumbai set up in just two weeks government to support marginalised uninterrupted treatment. However, from May 1, 2021 timely healthcare was soon scaled up to 250 beds. In communities. Meanwhile, rural with medical facilities constrained by support 2021, in response to sudden surge in The vaccination arrangements were communities faced inbound migration COVID-19, patients found it harder COVID-19 cases, RF scaled up to 875- done with individual safety as primary as family members returned home. to access centres for treatments like bed facilities for COVID care in Mumbai requirement. The end to end service Farm activities continued intermittently, dialysis. To meet this need, RFH set up and fully-equipped 1,000-bed COVID was designed in the garden area of with constraints in market linkages, an exclusive 10-bed dialysis centre at care facilities in Jamnagar. Overall, the hospital making public access transportation and supply of inputs. the Hindu Hriday Samrat Balasaheb Reliance is supporting set-up and easy access and reducing beneficiary Thackeray Trauma Care Hospital, Given the far-reaching impact of the Reverse migrants Health and Market access Linking rural management of over 2,300 beds across exposure to the hospital environment. Mumbai, in collaboration with the BMC. pandemic, there was an urgent need challenges nutrition communities with various locations. While beneficiaries were advised This provided uninterrupted high- for coordinated efforts on several fronts for women and entitlements pre-registration on COWIN portal, Expanding India’s quarantine quality care for dialysis patients even at from the government, the social sector children support was also extended to elderly and home care capacity the peak of the pandemic. and private partners. and others for registration. The Reliance drew on its vast experience During the first phase of the pandemic, Ensuring primary healthcare vaccination process was designed A 360-degree approach was Mission Anna Seva – the largest meal of emergency response and disaster the Sir H N Reliance Foundation Hospital in a unidirectional flow to avoid cross adopted to deal with the existing and distribution programme by a corporate Reliance Foundation’s nine MMUs management. Reliance deployed the (RFH) set up special quarantine facilities movement of people. Hospital staff emerging challenges. Recognising the foundation anywhere in the world – was operated in Shahdol in Madhya combined strengths of 6,00,000+ in Mumbai for travellers from notified guided and supported while a doctor pressure on the public health system, launched to support frontline workers Pradesh, Nagothane and Dahanu in members of the Reliance family countries, as well as for those identified was available to oversee patients Reliance strengthened India’s health and vulnerable groups like migrants and Maharashtra, Jhajjar in Haryana and to mobilise on-ground efforts and through contact tracing. These facilities in case support was required. All infrastructure, building new treatment daily-wage labourers. Ghazipur in Uttar Pradesh, providing leverage material resources to support added to the nation’s quarantine beneficiaries were provided with and quarantine facilities and drawing medical services and easing pressure government and community efforts Rural communities were equipped capacity at a crucial juncture, easing water, refreshments and basic on its existing healthcare initiatives. on local health infrastructure. They across the country. with information and support to pressure on public quarantine facilities. amenities through the process. The Primary medical care was augmented also raised community awareness guard against the virus as people A fully-equipped isolation facility in post monitoring/observation area through Mobile Medical Units (MMUs) on vital precautionary measures returned to villages. This was done by Lodhivali, Maharashtra, was handed was also equipped with knowledge and tertiary care through hospitals. like social distancing, mask-wearing working closely with local government over to the district authorities. Reliance material on vaccinations benefits, and hand-washing. institutions such as Gram Panchayats Foundation also set up a quarantine post vaccination care and general ward for COVID-19 patients at Spandan health and hygiene. (GPs), and community organisations like Supporting frontline Hospital, Mumbai. women’s self-help groups. research and trials This year, in response to the RFH developed a unique suite urgent need for medical oxygen Reliance also contributed `561 crore RFH was the only institution in Mumbai of home quarantine services for 50,000+ across the nation, Reliance to the PM‑CARES Fund, various state which was part of the multi-centre People vaccinated by RFH positive and symptomatic patients repurposed its plants in Jamnagar and other relief funds to strengthen clinical PLACID trials run by the Indian to ease the burden on public to produce medical-grade oxygen, India’s efforts to tackle the pandemic Council of Medical Research (ICMR). infrastructure. These services offered soon becoming the largest and its aftermath. This randomised controlled trial medicines and consumables, vitals producer of medical-grade oxygen assesses the safety and efficacy of monitoring devices, disinfectants, from a single location in India. convalescent plasma to limit COVID-19 video consultations with doctors, home Reliance now provides over 1000 complications in patients who receive nursing and sample collection, for MT oxygen per day, bringing the plasma from those who have complete home-based care. relief for over one lakh patients recovered from the virus COVID-19. on a daily basis. Free fuel for emergency When the vaccination roll-out was service vehicles announced across India, Sir H N 101 year old young-at-heart Mrs. Hiralaxmi Medical grade oxygen being transported Himatlal Khakhar, at the Sir H. N. Reliance from Jamnagar, Gujarat To support frontline workers across Reliance Foundation Hospital also set Foundation Hospital Mission Anna Seva food distribution at India, Reliance Foundation provided up specialized vaccination efforts. COVID Vaccination Centre. Jamnagar, Gujarat

8 Reliance Industries Limited 9 Report on Corporate Social Responsibility COVID-19 Response

Delivering Healthcare, COVID-19: Helping communities cope Care for animals during Equipping communities with knowledge the pandemic and preparedness Safety and Hope on Mission Anna Seva provided old-age home and orphanage residents. wheels 5.5+ crore meals Mission Anna Seva also provided critical The disruption of supply chains and When people started moving during the The Reliance Foundation Information support to these citizens and also limited veterinary services and fodder lockdown, the challenge was to contain Services supported the FPOs by Reliance Foundation quickly launched In Shahdol, Reliance Foundation’s to frontline workers, including junior supply during the lockdown affected the spread of the virus to rural areas. bridging the information gap and a programme to distribute food to the Mobile Medical Unit (MMU) has medical staff, police personnel and animals and livestock. Stray animals too Rural communities also had to deal with linking 5,952 farmers to various marginalised and under-resourced been steadily following up on security forces who carried out essential had a tough time finding food. Reliance market disruptions. Reliance Foundation marketing avenues and/or the communities during the lockdown. women’s healthcare needs through COVID-19 services. Foundation helped arrange fodder for stepped in to provide specialist source for input supplies during Mission Anna Seva provided cooked doorstep visits to provide them livestock in rural areas and grain feed help and advice to GPs and other the lockdown. This enabled farmers meals, ready-to-eat food packets, The entire staff of Reliance Foundation with antenatal and prenatal care for birds, partnering with NGOs to community groups on financial support to sell ` 26.2+ crore worth of produce, food coupons, dry ration kits to and the larger Reliance family came even during the lockdown. distribute food for stray animals across and livelihood promotion schemes including agri and animal produce communities across 80 districts, together to support this mission on India. Through partnerships, Reliance announced by the government. with the support of digital outreach. Regular health check-ups 18 states and 1 Union Territory. a war footing, with Reliance Retail also supported the rescue of 1,000+ Capacity-building support was provided The virtual marketing platform E-NAM have been provided along To date, Mission Anna Seva has employees playing a crucial role of animals in distress through Wildlife to help returning migrants gain access proved especially useful during this with necessary medicine for delivered 5.5+ crore meals. packing, preparing and supplying SOS’ rapid response hotline. A fleet of to new livelihood opportunities period. Reliance facilitated 48 FPOs malnourished and anaemic provisions for the programme. patients, as well as nutritional This programme reached 27 lakh 20 animal ambulances provided fodder, in farming, horticulture, animal to complete E-NAM registration. Also, support including protein, people including daily-wage and Reliance Foundation also supplied relief feed and critical care for animals. Also, husbandry and fisheries. Valuable linkages were created between 29 calcium and iron supplements to migrant labourers, slum-dwellers, kits and bulk rations to 80 partner NGOs special rehabilitation efforts were taken interim employment was provided FPOs and migrant workers under the malnourished children and women. domestic workers, factory workers, and engaged in similar hunger alleviation up for elephants and sloth bears. to labourers, especially migrants. Krishak Sasaktikaran Pariyojana, that is programmes in their respective 7,600+ migrant labourers were linked estimated to generate 3 lakh MGNREGS locations. These rations supported to wage employment opportunities. work days, providing a total wage of community kitchens serving meals to `6.1 crore in one year. 1,000+ In addition, the community was daily-wage labourers, the homeless and Animals in distress rescued mobilised to provide emergency other marginalised people. They also through Wildlife SOS’s rapid Digital tools support rural support and response. GPs and SHGs served as a lifeline for people returning response hotline communities during the mentored by Reliance Foundation to their native places from the cities. pandemic took the lead in creating awareness of COVID-19 and ensuring precautions. Since the lockdown and the pandemic limited mobility, Reliance Foundation Daily-wage and migrant SHGs also took the initiative to stitch masks and distribute them to frontline made full use of digital technology labourers, slum-dwellers, workers. For instance, around Jamnagar for providing various services. Health domestic workers, factory in Gujarat, 148 women from local SHGs advisories for farmers, information about relevant government schemes Ms. Poonam Baiga taking medical support workers, and old-age home manufactured one lakh masks in the first and livelihood opportunities were from MMU, Shahdol, MP and orphanage residents were phase of the pandemic. disseminated in local languages through benefitted Reinforcing community mobile phones across the country, Poonam, a pregnant woman and efforts against the economic reaching 39+ lakh people. Apart from her husband were migrant workers fallout of COVID-19 information about the safety protocol, but when the global pandemic Family dry ration kit distribution in Chirala, timely and crucial information was also Prakasam district, Andhra Pradesh Reliance Foundation supported rural struck, they returned to their Stray animal food support in provided about marketing produce and Mumbai, Maharashtra communities, mentoring and working native village, Katkona in Shahdol, special schemes such as Atmanirbhar with 30 Farmer Producer Organisations Madhya Pradesh. As they were no Bharat Abhiyan, subsidy for farm (FPOs). These FPOs helped farmers re- longer working, they were unable machinery and seed, emergency finance establish market linkages disrupted by to afford medical expenses to meet subsidy for registered dairy farmers, the pandemic, to continue aggregating, Poonam’s needs. The Reliance makeshift markets, transportation transporting and selling produce at Foundation MMU team came to of agri-produce and so on. Online a fair price. FPOs also helped secure know about Poonam’s condition conferences were organised for farmers, access to affordable, agricultural inputs and provided her with regular health fisherfolk and livestock owners to like seeds and fertilisers for farmers. check-ups, counselling, medicines connect with agricultural experts, local They reached out to producers and and supplements. The team also officials and policymakers. This virtual facilitated agricultural operations followed up regularly to ensure her support helped address concerns with while aggregating demand of inputs. safety. Poonam had a healthy timely advice on overcoming lockdown- They also facilitated sale of perishable baby and still continues to visit related challenges. the MMU for nutrition advice items such as vegetables in the midst and well-being of herself and as of transportation restrictions and well as her child. PPE manufacturing unit Care for stray animals, Jamnagar, Gujarat established MSP procurement centres.

10 Reliance Industries Limited 11 Report on Corporate Social Responsibility COVID-19 Response

Reinforcing safety COVID initiatives at RIL Reliance capacities adapted to provide crucial plant locations COVID support Mission COVID Suraksha Reliance’s plant locations played Meals were also distributed to truck Company Limited (DGVCL) , Dahej When the pandemic struck India, there arrangements for order collection from Reliance Foundation launched a significant role in supporting drivers transporting essential items, who Marine and Dahej police stations, was an urgent need to augment the stores, to minimise risk of exposure for Mission COVID Suraksha, a marginalised communities in their found it difficult to get food during the periodic sanitisation of five villages in country’s stock of personal protective consumers and staff. programme to support prevention of vicinity. There were outreach lockdown, with restaurants shut. Reliance Dahej and supply of highly concentrated equipment (PPE) for frontline workers COVID-19. The campaign launched Reliance Jio provided uninterrupted programmes as part of the overall petrol stations in West Bengal, Kerala and Sodium Hypochlorite to Bharuch Nagar as India did not have a domestic in November 2020 reinforced the digital connectivity to nearly 40 crore Reliance COVID-19 support plan Odisha reached out to distribute meals Palika and Surat Municipal Corporation. production capacity to meet this need. importance of wearing a mask people and thousands of organisations. for the country, in addition to other to truck drivers. Amidst increasing global shortage of even as communities resumed Funds and infrastructure support were It introduced a range of new digital localised activities. The CSR teams at kits, Reliance swung into action and livelihood activities. provided to develop and upgrade tools to aid healthcare-from-home plant locations distributed ration kits, Healthcare support imported supplies through a joint healthcare medical facilities across solutions, including a symptom-checker Reliance Foundation provided 81 lakh+ facemasks, face shields and sanitisers. mission with the national carrier, Air A 135-bed COVID Care Isolation Centre various plant locations. The Vadodara to enable users to monitor symptoms masks to frontline warriors and Keeping in mind the need for social India. Reliance also repurposed a was created by Reliance Foundation and centre procured diagnostic machines at home and prevent unnecessary communities across 21 states and two distancing, there were awareness drives manufacturing facility in Gujarat to make operated by Reliance Hazira with full time and ventilators to accurately manage pressure on the medical system. Also, Union Territories to help them stay safe. online. Multiple locations provided PPE, ramping up production within doctors and medical staff. Meanwhile, diseases related to the respiratory Jio developed the JioHaptik chatbot to A multi-lingual booklet, distributed with meals to vulnerable communities weeks to 100,000 kits per day. RIL CSR at Gadimoga provided 500 system. The Patalganga plant power the MyGov Corona helpdesk, the mask, informed users about proper through Mission Anna Seva, and free cardboard box-type cots to COVID Care supported a quarantine centre at the Rapid testing is widely considered as which addresses queries around the ways to wear it along with mask hygiene. health screenings and support during Centre, Bommuru to increase capacity. Dhirubai Ambani Hospital in Lodhivali, the best option, giving the government coronavirus outbreak and disseminates home isolation. There were fogging, Through Mission COVID Suraksha, About 6,000 COVID-positive patients Raigad, and handed it over to the an up-to-date picture of the virus spread verified information. sanitisation and disinfection drives Reliance Foundation reached a range used these beds. They also provided District Collector. and thus indication as to where public in villages around several locations. Through continuous efforts during the of people – from street vendors and 3,000 chairs to the COVID Care Centre, health efforts should be directed. In the Special focus was also given to animal crisis, the Reliance family demonstrated transport workers to local food stalls Bommuru, Amalapuram and the Awareness and safety initial phase of the pandemic, India had welfare activities during the lockdown. the will and capacity to rise to the and daily wage workers. The objective Government General Hospital, Kinada. to rapidly enhance its testing capacity. With steep increase in COVID-19 cases, challenge. As the pandemic continues, was to help them carry on providing Reliance Life Sciences is operating two Providing immediate relief - In addition to meals, food kits, masks and prices of essential items like sanitisers, we remain committed to coming essential services to the community, COVID-19 RT-PCR and antibody testing food and dry rations sanitisers, RIL Vadodara CSR distributed face masks, face shields, PPE kits and together to mobilise physical, human while being encouraged to stay safe. labs at Navi Mumbai and Jamnagar. face shields to doctors, health, ASHA other items went up considerably. and technological resources to support Reliance Foundation and Reliance Retail Volunteers from across Reliance work and Anganwadi workers under Mission SHGs and common interest groups in The 736 grocery stores of Reliance India in its time of need. distributed masks to police personnel sites in Mumbai, Silvassa, Vadodara, Suraksha Kavach. Dahej Manufacturing Nagothane and Shahdol, came together Retail maintained a dependable supply and municipal workers in several parts Patalganga, Hazira, Jhajjar, Shahdol, Division CSR supported with fumigation to stitch masks that were distributed of essentials, including staples, fruits, of the country. The campaign intensified Jamnagar, Dahej, Barabanki, Nagothane, of the District Administration, Gujarat to relevant stakeholders. In Vadodara, vegetables, bread and breakfast cereals. from March 2021 as several states saw a Gadimoga and Hoshiarpur distributed Industrial Development Corporation women stitched approximately 1,000 They also began home delivery services renewed spurt of COVID-19. In Mumbai, meals in their respective locations. (GIDC) offices, Dakshin Gujarat Vij masks daily. These were procured for senior citizens and expanded which saw a spike in cases, 2+ lakh by the CSR team on payment, thus masks and booklets were distributed providing them much-needed income among commuters, railway station during the lockdown. They made staff, Government Railway Police and 15,000 masks which were distributed vendors at Kurla and Thane stations. to surrounding villages, Panchayats, RGSS, and government offices, including that of the District Collector, Municipal Commissioner and Vadodara “For some days I was wearing Member of Parliament. mask but it was torn and I did not buy a new one. Reliance Livelihood and other support Foundation mask is very nice. I will Reliance Jamnagar supported 33 wear it to help prevent the spread migrant workers who got stuck in of the virus, and I will advise Vapi, Gujarat, while trying to reach others to also put on a mask. their hometown Singrauli in eastern Madhya Pradesh. Transport and grain kits were provided. RIL Jamnagar also extended care to stray animals through distribution of food. Animal food was provided to partner organisations that Shivam Kumar, vegetable seller, Bhopal district, Madhya Pradesh, wearing a Reliance look after stray animals. Grain feed for Foundation mask distributed as part of Mission COVID Suraksha Reliance Life Sciences helping to enhance India’s testing capacity birds and fodder kits for livestock were provided in rural areas. 12 Reliance Industries Limited 13 “We have slowly started to “My husband and I are daily bring back our lives on track. wage labourers in a theater. So it is important to take care We lost our livelihood of ourselves. The importance of during the lockdown. wearing a mask was explained Due to this unexpected by Reliance Foundation and they situation it became hard for encouraged us to wear mask us to survive and feed our when we step out. Wearing a three children. We were mask gives a sense of safety unable to get work. The during travel and while talking ration kit provided us food to other people. I thank Reliance for 15 days. Thank you Foundation for this initiative.” Reliance Foundation for the Bhupatsing Gambhirsinh Chauhan timely help”. (Auto driver), Himmatnagar, Sabar Kantha, Gujarat Inje Nagalakshmi, a resident of a slum area in Hyderabad, Telangana

“As the Anganwadi pramukh, my job involves going from place to place and meeting vulnerable communities. This brings me in contact with lot of people. We have to keep in mind our own safety, safety of the toddlers and children we work with, as well as health and welfare of our own families. Reliance Foundation has distributed masks to the anganwadi workers and created awareness of wearing a mask. Now we wear masks all the time and protect ourselves in this pandemic.”

Shreemati Sandhya Burande, Anganwadi worker - village Papal, district Amravati, Maharashtra

Through the COVID-19 pandemic, Reliance has been providing support across a range of emergency needs Shri Arunava from prevention, healthcare, emergency food requirements Pramanick, 40, thanks to livelihood support. A sensitive, scaled-up, 360-degree the doctors and response was provided to help push back the pandemic. caregivers and says that he was given a second life at the RF Hospital Facility at SevenHills Hospital, Mumbai.

14 Reliance Industries Limited 15 Report on Corporate Social Responsibility

Rural transformation Rural Transformation Driving inclusive development Empowering rural India with allied activities, enabling market During the lockdown, these FPOs technology solutions linkages, stabilising income from helped farmers sell commodities, fishing, encouraging entrepreneurship facilitated agricultural inputs at Digital technology solutions catalyse Driving inclusive development and diversifying livelihoods. Reliance lower than market prices, linked change and help communities take also focuses on upskilling youth to with government-run procurement informed decisions. They also provide increase employability. centres and makeshift markets linkage to government schemes and besides supplying food to villagers initiatives for access to entitlements. Market linkages in the absence of local markets. Reliance Reliance Foundation Information This work is the culmination of Foundation also provided links with Services reach communities through economic and social transformation government schemes, e-pass for multiple modes including mobile phone made possible by Reliance over the past transporters and supported initiatives services and social media platforms, decade in geographies characterised such as organising machinery 5,952 besides television, radio and helplines. by low productivity because of water farmers were supported digitally to Reliance has 1,000+ partners to source scarcity and land degradation. The 30 address their knowledge gap and link accurate and relevant information and Reliance-mentored Farmer Producer them to remunerative markets. The democratise it. This information, Organisations (FPOs) and initiatives digital outreach helped farmers sell in 10 Indian languages, reaches support 43,000+ marginalised ` 26.2 crore worth produce, including 10.6+ million individuals in 39,000+ farmers with improved market access. agri and animal produce. villages across 19 states and two In FY 2020-21, these farmers recorded Union Territories. more than ` 94 crore in transactions and Also, 48 FPOs completed E-NAM undertook pilots on mechanised paddy registration procedure with the support Strengthening governance transplanting and drone usage. Digital of Mandi Parishad in Uttar Pradesh. Reliance builds grassroots leadership commodity trading platforms linked the Reliance Foundation linked 29 FPOs to enhance the governance of Gram FPOs to national markets and digitised and migrant workers under the Panchayats (GPs) for the effective FPO ‘Point of Sales’ transactions. Krishak Sasaktikaran Pariyojana, that is implementation of local plans. During The FPOs moved to higher value estimated to generate 3 lakh MGNREGS A woman farmer in Gangakhed, Parbhani, Maharashtra Highlights FY 2020-21 the year, Reliance-mentored Gram commodities, helping member farmers work days, providing a total wage of Sabhas and Panchayats took the lead get better prices for agri-produce, save `6.1 crore in one year. Reliance also input and cultivation costs. Now, these facilitated digital platform linkages for 3 Reliance supports some of the most in responding to challenges posed by FPOs support other FPOs with a district other FPOs and those who reached out • Created 131+ lakh m of marginalised communities across rural the pandemic and addressing new knowledge sharing consortium. with supply chain challenges. rainwater harvesting capacity; India with innovative and sustainable emerging needs. Community members, solutions. Since 2010, Reliance Foundation with support from Reliance, took the improved access to drinking lead in setting up community kitchens has fostered positive social change by Market linkage support at doorstep water for 517 villages providing water, nutrition and livelihood and arrange food kit distribution. security to communities it serves. These By building up awareness on the Reliance Foundation mentored kgs of Char Chironji dry fruit from • Brought 6,400+ ha additional initiatives contributed to national priority 15th Finance Commission guidelines Maa Sharda Mahila Kisan Producer 80 farmers from 8 tribal villages at land under irrigation through missions through partnerships with agencies and supporting Gram Panchayat Company Limited, which works for their doorstep and provided the in the social development space. The Development Plans (GPDP), Reliance the cause of improving farmers’ families with rice equivalent to the water harvesting and agencies include Panchayati Raj Institutions Foundation has been facilitating incomes in the catchment area of value of Char. This initiative helped conservation efforts (PRIs), National Bank for Agriculture and GP’s elected representatives and 17 remote villages in Panna District these tribal families meet their daily Rural Development (NABARD), Rural Self functionaries to leverage scheme of Madhya Pradesh. consumption needs as well as get fair Employment Training Institutes (RSETI), Rural market price for their produce when benefits in collaboration with the During the lockdown, this FPO driven • Built capacities of over 22,000 Development and Self Employment Training accessibility to markets and essential government machinery, district officials by women leaders, procured 2,000 women, youth and elected Institute (RUDSETI), DWCD, Krishi Vigyan and various departments. food items was limited. Kendras (KVK), NGOs, line departments, representatives of Gram universities and skilling centres. During FY 2020-21, Reliance Panchayats Foundation built capacities of Due to the pandemic, Reliance Foundation 10,000+ elected representatives pivoted operations to ensure continued and village volunteers to strengthen support to communities so that livelihoods UN SDGs local governance and resource could continue safely and essentials could mobilisation for greater economic be accessed. Reliance undertook a massive development and social justice. coordinated effort, leveraging existing skills and prior experience of reaching millions of Livelihood enhancement marginalised communities in India. Reliance works to de-risk rural Reliance Foundation mentored Maa Sharda Mahila Kisan Producer Company works for communities from economic the cause of improving members’ income vulnerability through agriculture and

16 Reliance Industries Limited 17 Report on Corporate Social Responsibility Rural Transformation

Water security Livelihood and skilling Reliance works with communities to Water budgeting activities continued Reliance strives to empower young Mobilising through skill training recharge groundwater reservoirs and with remote mentorship during people with new skills and opportunities Reliance focuses on upskilling ensure sustainable water solutions. A FY 2020-21. Reliance provided to improve their employability traits. underprepared youth and those range of water harvesting structures training, handholding and A platform connects young people who have dropped out of school to are encouraged – bori bandhan, farm troubleshooting support. With the with organisations offering skilling connect them to retail employment ponds, earthen dams, check dams, rural economy opening up in Q2, focus programmes and employment opportunities. In FY 2020-21, the ferro-cement tanks and dams – as was on refurbishing dilapidated water opportunities, provides linkages to jobs programme made a transition from per the topography, soil quality and harvesting structures. and courses. All-round skill training, physical to virtual. Even though the availability of materials. The COVID-19 career guidance and entrepreneurship economy was contracting, 8,800+ lockdown adversely impacted pre- training for micro-enterprises are unemployed youth got skill training monsoon water harvesting. Reliance 131+ lakh cubic meters conducted in support of the National and 79% of the candidates found continued to motivate communities Of water harvesting capacity Skill Development Mission. Coaching placement. The average salary earned Ms. Bairadevi from Sankarlapudi, Andhra created in FY 2020-21 Pradesh gains financial independence to work on water through online and resources to develop skills – by candidates was ` 11,000 per month through tailoring modes, linking them to MGNREGS (1,100+ lakh cubic meters including computer and soft-skills – and in most cases, it was their first for employment while creating water total since inception) were provided through partnerships to job. Reliance worked with 39 skilling Cattle management propels Ms. Sangamma harvesting structures. enhance employability. The goal is to partners, who mobilised candidates and Vaijianth to prosperity in Bidar, Karnataka de-risk livelihoods and develop India’s upskilled them, making them retail- 8,800+ unemployed human capital for a globally competitive ready. The programme has footprints in received skill training online Empowering agricultural workforce with access to information. 20 states and 150+ cities. and 79% of them found In FY 2020-21, this support was workers with technology-based placement, many of them knowledge solutions Water transformations with Paani Foundation extended to a women’s network called their first job, earning on an Besides market linkages, Reliance As a principal founding partner, Reliance continued its association with Pashu Sakhi for health and livestock helped farmers enhance crop yields Paani Foundation, which mobilises, trains and motivates villages in health management awareness in average ` 11,000 per month and safeguard livestock. This year, Maharashtra to tackle drought. post-flood Bihar. digital advisories proved especially A new initiative, the Satyamev Jayate Samruddha Gaon Spardha, was handy as farmers received timely launched in 2020 to inspire villages to adopt a comprehensive approach to information on weather and pest address water scarcity by focusing on key aspects including soil and water attacks. A Digital Farm School conservation, management, restoration, forest cover and increase in income. was piloted in collaboration with Perunthalaivar Kamaraj Along with Reliance Foundation, this initiative is supported by Bajaj, Azim Empowering rural women Krishi Vigyan Kendra (PKKVK), Premji, and HT Parekh Foundation. In FY 2020-21, 7,000+ trainees across Self-Help Groups Puducherry—the first KVK 808 villages participated in the first phase of the digital training. An online Reliance works to address gender in the country – to provide felicitation ceremony for participating villages, conducted virtually on inequality, especially in rural areas, expert guidance while ensuring World Water Day (March 22), was presided over by the Chief Minister of conscious of the catalytic role of social distancing. Maharashtra and ministers, actors Aamir Khan and Kiran Rao besides the women in community development. founders. Approximately, 2,300+ migrant workers across Paani Foundation Digital solutions make fishing talukas engaged in several watershed management and environment In FY 2020-21, Reliance focused on safer and sustainable restoration efforts. Also, 408 villages conducted sapling plantation initiatives livelihood trainings in collaboration Reliance endeavours to make fishing and 252 villages installed rain gauges. with various agencies for economic safer, sustainable and more profitable empowerment of 1,700+ SHGs, with for marine fisherfolk along India’s end-to-end mentorship, bank and expansive coastline with information 7,000+ government department linkages. The support from Indian National Centre Trainees across 808 villages SHGs took up diverse enterprises – for Ocean Information Services participated in the first phase from mushroom cultivation to nursery (INCOIS) and Central Marine Fisheries of the digital training development, from livestock rearing Research Institute (CMFRI). The to pisciculture. Machli app provides real time updates on weather and oceanographic Mentoring and trainings were done parameters for all major landing virtually or through small groups with centres. During FY 2020-21, utmost care for safety. Leveraging the information was provided in nine foundation built over the previous two languages – Bengali, Odia, Telugu, years, during the pandemic, SHGs took Tamil, Malayalam, Kannada, Marathi, the lead to support communities by Gujarati and Hindi. stitching masks for frontline workers Ms. Tulsa Bai from Navyug SHG, Jamai, Chhindwara, An earthen water dam at Gangakhed, Maharashtra and providing ration for affected MP started making eco-friendly earthen lamps communities among other activities.

18 Reliance Industries Limited 19 Report on Corporate Social Responsibility Rural Transformation

Nutrition security Ecological security Swachhata Hi Seva Reliance contributed to Rural nutrition has been a key Reliance also supported Rashtriya Reliance encourages local Inspiring the Government of India’s focus area with Reliance Nutrition Poshan Maah – an initiative of the communities to collectively conserve cleanliness mission, ‘Swachhata communities Gardens (RNGs) – scientific, low- Government of India – in September natural resources. Hi Seva’, besides providing cost, organic model with multi-tier 2020 with Anganwadis and staff of with eco-friendly 2.3+ crore saplings have been planted continued support to the Swachh cropping system – growing a variety the Department of Women & Child since inception across various sites in Bharat Abhiyan. solutions of vegetables and fruits. Development. Over 11,400 participants India to increase the greenbelt. (85% female, including adolescent girls, In FY 2020-21, Reliance Kamla Devi’s home in Annapura Reliance promotes RNGs to address pregnant and lactating women) from Also, the use of clean energy such as campaigned across 11 states village Jaipur has become malnutrition, especially among women 500 villages, across 11 states in India, biogas and solar power is encouraged of India on the issue, with a classroom and she is an and children, with a nutritious diet learnt about nutrition and RNGs. along with sustainable agricultural communities participating inspiration to many in her village. grown in the backyard. The excess practices, pest management, soil in mass awareness drive This 55-year-old livestock farmer produce is monetised to augment the Other initiatives on these lines included nutrition management to help secure and cleaning activities. The is one of the first women in her family income. During the pandemic, augmenting agricultural productivity, 10,000+ RNGs were set up incomes while minimising costs and awareness drives focused on village to adopt a biogas plant, when supply chains were disrupted, enhancing fishing outcomes and during the year to ensure environmental impact. stopping open defecation. GP inspiring many others to follow. RNGs ensured food and nutrition encouraging poultry, livestock and nutrition security. During representatives, SHG members, Reliance Foundation together security not only for the family but dairy farming. the pandemic, when supply health functionaries, youth with Biogas Development also for the community, offering volunteers and the government and Training Centre (BDTS) of fresh produce that was often shared chain was disrupted, RNGs During the year, Reliance actively engaged in Shramdaan Maharana Pratap University among families. During the year, over ensured food and nutrition campaigned across 11 for Gram Safai. Cleaning of of Agriculture and Technology 10,000 RNGs were set up to ensure for the community. states of India to spread the village panchayat buildings, (MPTUAT), Udaipur, helped nutrition security. core message of Swachhata Anganwadi premises, school, raise awareness about the use of biogas plants for cooking fuel Ms. Beena Devi from Uttarkashi, Hi Seva, or Cleanliness is roads, areas surrounding Uttarakhand in her agriculture field drinking water sources and other in her village. Service. The awareness public places was taken up. The plant also produces slurry, drive focused on stopping which is a nutrient-rich manure open defecation. contributing to improving Saluting a Food Hero soil health and enhancing Being an Anganwadi worker, Mahananda farm yield. After a series of understands the importance of a nutritious awareness and capacity building diet children’s growth and development. With programmes organised by guidance and technical support from the Reliance Reliance Foundation, Kamala Foundation and following the training imparted Devi decided to use a biogas by the Foundation, she successfully established a plant, which inspired other Reliance Nutrition Garden (RNG) for children of the women in the village too. The local Anganwadi centre utilising a space near her biogas plant generates enough house. The diverse produce consisted of 13 types fuel for cooking food for Kamala of vegetables, drumstick, papaya and lemon plants. Devi’s six-member family and the manure has reduced their This ensured that the Anganwadi children had a rich Ms. Anita Devi from Sawai Madhopur, Rajasthan in her Reliance nutritional intake. Nutrition Garden dependence on chemical fertilisers, reducing the costs During the pandemic, the RNG became especially they repeatedly incur. Kamala useful. Mahananda reached out to the children who Ms. Kamla Devi from Jaipur Rajasthan is self-reliant using eco-friendly and sustainable solutions Devi’s experience motivated 39 could not access the Anganwadi. She continued other families to build a biogas to deliver the produce from the RNG to families in plant in their homes. the village ensuring their well-being. People like Mahananda who are providing nutritious meals to 317 11,000+ Reliance Foundation is proud children and needy families are our food heroes. Swachhata Shramdaan People across 245 GPs to promote initiatives that Reliance Foundation salutes these heroes who have volunteering events participated in cleanliness make homemakers like Kamala the vision and the foresight to enrich their community activities Devi self-reliant and to raise with good nutrition. awareness of eco-friendly and 6,500 sustainable solutions. Participants contributed 500+ 16,000+ hours SHGs participated in sensitisation Ms. Angoori Khushwah from Jabalpur, Madhya Pradesh events for behaviour change with in her vegetable field regard to toilet use

20 Reliance Industries Limited 21 Report on Corporate Social Responsibility

Health Sir H.N. Reliance Foundation Geetanshu Goel expresses her gratitude Hospital and Research “It was my good fortune to get my treatment Centre Strengthening healthcare delivery done from such a reputed hospital. The Sir H.N. Reliance Foundation doctors, sisters and the staff are very Hospital and Research Centre cooperative. The staff attended me well, even (RFH) in Mumbai is a 345 bed though these are challenging times. I am very multispecialty hospital that provides satisfied with my treatment. I especially thank world class healthcare to patients. Dr. Darshana under whom I was admitted RFH strictly measures clinical outcomes and got treatment. I am thankful to all for my against the most stringent international smooth and fast recovery.” benchmarks and continues to excel in the same. A feedback mechanism which was put in place last year helped to improve the number of feedback captured across all services and maintain a 87% patient satisfaction Ms. Geetanshu was treated at the Reliance Foundation Hospital level throughout the year. The globally COVID-19 facility at SevenHills, Mumbai accepted principle of net promoter score (NPS) for the year was maintained at 70% — higher than many renowned Despite an increase in the number healthcare professionals, helped medical institutes. of high-end surgeries and a thriving patients access high-level healthcare transplant programme, 393 short- facilities, and timely advice and support RFH’s belief of care extends beyond stay surgeries (less than 24 hours right from their homes. treatment and hence aspires to achieve stay) were performed in FY 2020-21, Doctors at the Reliance Foundation Hospital the best medical outcomes for all its This year, RFH has also conducted including orthopaedics, COVID-19 facility at SevenHills, Mumbai patients. This was evidently seen in the both individual and group sessions, obstetrics and gynaecology, year FY 2019-20, where RFH graduated on mental health for patients, hospital Highlights FY 2020-21 onco-surgeries and others. from a tertiary care hospital to a staff and the larger RIL family, which Since its inception, Reliance Foundation quaternary care institution with a At a time when physical access to have collectively impacted over • JCI Accreditation received by has been committed to ‘Health for All’, 10% y-o-y growth in the occupancy. healthcare was difficult with lockdowns 10,000 people. strengthening healthcare delivery. This Sir HN Reliance Foundation Growth was reported in all clinical and distancing norms, RFH also includes facilitating a comprehensive, RFH is in the process of creating one of departments and services. The provided remote healthcare services. Hospital– first Indian hospital to subsidised healthcare system, world- India’s finest academic programmes, proliferation of the short-stay The Jio HealthHub developed by class tertiary care, high-quality primary which includes synergies with Reliance go through virtual accreditation programmes has helped RFH Reliance Jio, a telemedicine portal and secondary services in underserved Life Science to promote research reduce the average length of stay. for patients to connect directly with • Launched One Stop Breast communities while carrying out specialist and innovation. The programme is programmes to complement these. accredited by the National Board of Clinic in January 2021 The objective is to strengthen India’s Examination with courses across 13 public health infrastructure, and support specialties. It is guided by a Scientific • Provided 2.3+ lakh health government initiatives on reproductive, Advisory Committee for Diplomate consultations though Mobile maternal, neo-natal, child and adolescent of National Board (DNB) students, health. and supported by a cross-disciplinary Medical Units (MMUs), Static global panel, with expertise in oncology, These health interventions have touched the gastroenterology, orthopaedics, Medical Units (SMUs) and lives of 25 lakh people and have provided urology, uro-onco, regenerative 70+ lakh health consultations since the Community Health Centres medicine, breast surgery, and inception of the programme. (CHCs) anaesthesia and pain management. RFH has its sight set on building a future • 51,000 high-risk cases detected ready hospital and continues to invest through the ASMAN app in technology and capability building to keep up with the fast changing UN SDGs healthcare ecosystem. In line with this vision, RFH is upgrading its medical and non-medical capex, building efficiencies via automation and digitisation and Sir HN Reliance Foundation Hospital launched the One Stop Breast Clinic implementing futuristic technologies.

22 Reliance Industries Limited 23 Report on Corporate Social Responsibility Health

ASMAN – Technology for Reliance Foundation Health services at plant Caring for the most maternal and neonatal health Drishti locations vulnerable Alliance for Saving Mothers and During FY 2020-21, the ASMAN app For over 15 years, Reliance has helped Reliance’s health outreach programme • Support and free consultation for Yanam Old Age Home Newborns (ASMAN) is a unique – a tablet-based decision and support improve and restore the vision of people is implemented through initiatives 4,373 people with HIV/AIDS Reliance supports community services health initiative of Reliance monitoring tool – registered 136,000+ belonging to the underprivileged including MMUs, health camps, • Counselling for 10,000+ people for the elderly, abandoned children and Foundation in collaboration with mothers, detected 51,000 high-risk segments of society through its Drishti awareness drives and health • Sensitisation on preventive measures impoverished families through financial Bill and Melinda Gates Foundation, cases and sent 65,000 notifications to programme. In partnership with the infrastructure. against HIV/AIDS provided to 357+ assistance to the Yanam Old Age Home MSD for Mothers, Tata Trusts doctors for timely and appropriate case National Association for the Blind women SHG members and 119 in Puducherry. The Company has MMUs played a pivotal role during and the United States Agency for management. The project transition to (NAB), Aravind Eye Care and Sankara security personnel in Nagothane supported care and shelter provided the lockdown amidst suspension of International Development (USAID), the government was initiated this year. Eye Foundation, Drishti has supported to senior citizens, a blood bank, eye public transport due to COVID-19. Reliance conducted awareness drives in and aims to reduce maternal and 19,500+ corneal transplants since 2003, bank, children’s orphanage, and baby In response to COVID-19, the They promoted safety protocols and Gujarat on chemical hazards and on oral early neonatal mortality in India by with 207 corneal transplants conducted care centre at the Home. Reliance also project team built capacities of helped communities in remote villages health and harmful effects of tobacco leveraging technology. in FY 2020-21. In FY 2020-21, the annual supported the Home’s subsidised 900+ healthcare providers on access healthcare. In plant locations in villages neighbouring Jamnagar. On Drishti Art and Essay Competition for feeding programme for about 1,700- ASMAN deploys innovative tech- ‘Maternity care and preparedness of Shahdol (Madhya Pradesh), Jhajjar Menstrual Hygiene Day (May 2020) children and grandchildren of Reliance 2,000 needy and aged people per day enabled, facility-based interventions for of hospitals for the COVID-19 (Haryana), Nagothane and Dahanu and International Women’s Day (March employees was conducted virtually with in Yanam and neighbouring villages healthcare service providers to deliver pandemic’, providing remote (Maharashtra) and Gazipur (Uttar 2021) various awareness drives were ~4,000 participants. though a mobile food truck. As part high-quality care during the crucial 48 to support to intervention facilities. Pradesh), nine MMUs provided held. In Nagothane, 200 adolescent of COVID-19 relief measures, Reliance 60-hour period around childbirth. This COVID-19 guidelines were The international Hindi Braille critical primary care services to 200 girls and SHG members were advised provided masks, soaps, apart from rice helps significantly improve maternal and built into the ASMAN app for newspaper, Reliance Drishti, published villages. In Shahdol, a programme on menstrual hygiene, while in Dahej, and vegetable kits to 40,000 families newborn health outcomes. The project healthcare providers. in association with NAB and a Braille to halt malnutrition among women on International Women’s Day in and sanitisers to 20,000 people in the was implemented in 81 high delivery table calendar for the visually impaired, and children continued with regular March 2021, a pocket book in Gujarati For its contribution through ASMAN, neighbourhood of Yanam. load government health facilities across reaches readers across India and 15 health check-ups followed by nutrition was distributed by Seva Rural in Reliance Foundation received the eight districts in Madhya Pradesh other countries. Circulation of the supplements for 300 children and 100 collaboration with UNICEF (intended ‘Special Jury Mention Award’ under Blood donation drives and Rajasthan. ASMAN has reached newspaper was halted during the mothers. MMUs raised awareness reach 3,000 women and adolescent ‘Excellence in Social Initiative’ category 700,000+ mothers and newborns since lockdown and reactivated in November among 15,000 people on the virus girls). Seven workshops were held for Despite constraints in arranging during the annual Healthcare Excellence its inception in 2015. 2020 with a limited edition of 1,620 and prevention. 115 adolescent girls and women from voluntary blood donation drives Awards of the Federation of Indian copies. Since then, efforts are on to four villages to create awareness on during the pandemic, Reliance Chambers of Commerce and Industry in This year, the Reliance Anti-Retroviral gradually increase circulation. At the menstrual hygiene and personal care. organised blood donation camps September 2020. Therapy Centre, run in collaboration community level, vision screening Reliance also conducted awareness in two districts of Maharashtra with 51,000 with National AIDS Control Organisation High risk pregnancies detected camps and mobile eye clinics are programmes in Maharashtra for 300 adequate precautions. The camps saw (NACO) and Maharashtra State AIDS by ASMAN app, which sent conducted regularly across plant women and 80 young people on the participation of 200 community Control Society at the Dhirubhai Ambani 65,000 notifications to doctors locations. There have been 1.6 common cancers. members. In addition, support was Hospital in Lodhivali provided: for timely and appropriate case lakh consultations since inception provided to several organisations, management and 14,000+ individuals have been including the Indian Medical detected with refractive error and Association, Rotary Blood Bank, Surat provided spectacles. Raktadan Kendra & Research, Rotary Noida Research and Social and the Voluntary Health Services. Across these places, Reliance conducted 95 blood donation camps during FY 2020-21, leading to the collection of 45,260 units of blood for 73,700 beneficiaries. 10,000+ People counselled by the Reliance Anti-Retroviral Therapy Centre 45,260 Units of blood collected for 73,000+ beneficiaries through blood donation ASMAN supporting pregnant mothers in Vidisha, Madhya Pradesh Medicine support by MMUs in Shahdol, MP camps during the year

24 Reliance Industries Limited 25 Report on Corporate Social Responsibility

Jio Institute, a multi-disciplinary, Jio Institute’s state-of-the art start-up research-focused higher education campus is spread across 52 acres land institution was set up as a ‘Greenfield and 360,000 sq ft constructed buildings Institution of Eminence’ under UGC at Ulwe Navi Mumbai. The campus is (Institute of Eminence Deemed to be developed based on core principles of University) Regulations, 2017 as issued being simple, modular, flexible, green, by the Ministry of Education (MoE), accessible and digital first. Government of India. Two flagship Masters degree Jio Institute aspires to prepare the next programmes: MS in Digital Media and generation of leaders as an exemplary, Marketing Communications (DM & MC) internationally reputed academic and MS in Artificial Intelligence and Data institution that promotes research, Science (AI & DS) plan to commence Education innovation and entrepreneurship. in 2021. Both the programmes will The Institute’s Governing Council incorporate cutting-edge academic includes eminent persons from the Jio Institute, a multi-disciplinary, research- research and innovative pedagogy. In focused higher education institution academia, industry, policy think-tanks, addition to the Institute’s AI programme, Investing in the youth social sector and a Global Advisory the ‘Centre of AI for All’ will further Council (GAC) of globally renowned Director General, CSIR, Government of research on AI technologies as well as scholars and thought leaders who India is the founding Chancellor of Jio their application in areas of national provide direction for programme Institute. Dr. Dipak Jain, former Dean, priorities, such as agriculture, education, development, research, innovation and Kellogg School of Management, USA; environment and healthcare while entrepreneurship. Dr. Raghunath A. former Dean, INSEAD, France is the encouraging inter-disciplinary themes. A student of Reliance Foundation School attending online class Mashelkar, Padma Vibhushan, National founding Vice Chancellor. Jio Institute has signed MoUs with Research Professor and Former University of Toronto, Canada, Highlights FY 2020-21 University of Manchester, UK, University of California, San Diego, USA and Education is central to Reliance’s vision for • Jio Institute start-up campus Nanyang Technological University, India, and vital for the social and economic Start-up campus spread across 52 acres land Singapore. The collaborations will foster spread across 52 acres land advancement of the country. Reliance students and faculty exchange, joint supports an array of educational initiatives, and 360,000 sq ft constructed buildings, at Ulwe, and 360,000 sq ft constructed research and projects. Jio Institute is spanning primary, secondary and tertiary Navi Mumbai, Maharashtra; ‘Centre of AI for All’ also developing a Jio Digital Library buildings at Ulwe, Navi Mumbai, education. The aim is to develop world-class that will provide access to quality educational institutions to transform the created to encourage inter-disciplinary themes Maharashtra; ready to commence information and resources with global country’s education system and increase across agriculture, education, environment, content from leading institutions and academic sessions in 2021 educational capacity. It also seeks to nurture be an epicentre of knowledge creation and equip India’s youth and future global healthcare, mobility, and retail. through collaboration. • Launched Reliance Foundation leaders to develop solutions to various Scholarships in Artificial challenges; and, in parallel, ensure equitable access to education and learning at the Intelligence and Computer bottom of the pyramid. Sciences

• 1000 Reliance Foundation Comprehensive Holistic learning Global exposure Experiential Flexible career Teacher Awards to top rankers curriculum The multi-disciplinary Inculcation of a global learning tracks A vibrant, approach of the perspective among all A platform to solve The flexibility to of CENTA Teachers Professional comprehensive, and Institute will help in the its students through diverse real-world choose amongst a Olympiad applied curriculum holistic development an opportunity challenges through research thesis, an supplemented of students and to experience immersions with industry project, or by internships lead them to excel new cultures, and various organisations an entrepreneurial UN SDGs and live projects professionally. learn from globally within the venture stemming in collaboration renowned scholars. ecosystem. from a solution/ with the Institute’s product as per the industry partners. interest of students.

26 Reliance Industries Limited 27 Report on Corporate Social Responsibility Education

Outreach activities during Data Science, Digital Marketing, Data- • Dr. Jeffrey Sachs, Professor and Reliance FY 2020-21 driven Marketing, Branding, Consumer Director, Center for Sustainable Foundation Schools To promote an ecosystem of Behaviour, Higher Education, and Development, Columbia There are 13 Reliance Foundation collaborative knowledge-sharing Governance to name a few by eminent University, USA Schools in Jamnagar, Surat, and research, Jio Institute has been speakers from Ivy League colleges and • Dr. Michael Keller, Vice Provost, Vadodara, Dahej, Lodhivali, actively conducting masterclasses, world class universities. Academic Council, Stanford Nagothane, Mouda and live events, symposiums and University Libraries, Stanford Some key speakers at Jio Koparkhairane that impart workshops, bringing thought leaders University, USA Institute events were: quality education to 14,000+ to further the development of the • Dr. Rick Levin, President Emeritus, • Dr. Frank Mulhern, Associate children annually. higher education ecosystem in India. Yale University, USA Dean of Research and Executive Through FY 2020-21, a number of • Dr. Subra Suresh, President, The schools offer education from Director of Academic Programs events were conducted with active Nanyang Technological University kindergarten to Class 12, and are in San Francisco, Medill School participation from national and (NTU), Singapore affiliated to CBSE, Gujarat State Board of Journalism, Northwestern international academic and research and Maharashtra State Board. In 2020, University, USA The outreach programs were well RFS Koparkhairane institutions, industry, government 44% students secured 90% and • Dr. Jean-Lou Chameau, President attended and provided intention to and think tanks. These included above in CBSE Class 10 Board exams; Emeritus, Caltech; Former President, develop Jio Institute as the World Class masterclasses and symposia delivered and 41% students scored above 90% KAUST; Former Provost, Georgia University for India. Dhirubhai Ambani International School (DAIS) in the field of Artificial Intelligence, in CBSE Class 12 Board examinations. Institute of Technology, USA The Dhirubhai Ambani International virtual school experience effective and School (DAIS) is a world-class enjoyable. The school also successfully In April 2020, Reliance Foundation Schools transitioned to virtual Dhirubhai Ambani Scholarship institution with ICSE, IGCSE, and IB conducted assessment and evaluation Diploma curricula and is a member of with appropriate solutions, and teaching and learning, rising to the Following late Shri Dhirubhai merit-cum-means basis to outstanding programme has partnered with 27 State the Cambridge International Primary implemented its digital library plan. challenge by continuing to provide Ambani’s belief that the Nation’s students from financially weak Boards, the CBSE Board, schools and Programme. It educates ~1,090 quality education for students in the A number of physical education, co- best way to ensure progress is to backgrounds for undergraduate junior colleges to identify top-ranking children every year, with about pandemic. 763 teachers and 116 curricular activities, community service invest in its youth, the Dhirubhai education in any stream of their choice. students for the scholarship. 158 teachers experienced in national non-teaching staff were trained to Ambani Scholarship (DAS) was and other initiatives were conducted use technology platforms in multiple Since its inception in 1996, the and international curricula. initiated in 1996. Reliance Foundation virtually to ensure a holistic student life sessions aggregating 4,100 training scholarship has supported 12,776 Scholarships in Artificial Key achievements: experience. The school also carried on hours. Digital resources were curated DAS encourages and assists students on a pan-India level, including Intelligence and Computer • In the 2020 IGCSE board virtually with the important facets of and made available to all teachers and meritorious students to purse higher 50% female scholars and 20% Sciences examinations, 90.29% of all school-parents partnership. students through the school digital education and enhance the human specially-abled students. Currently, the grades achieved were A*’s and The Reliance Foundation Scholarships in library. With holistic development resource potential of the country. scholarship is supporting 731 students A’s; the School’s ICSE average Artificial Intelligence (AI) and Computer at the core of all initiatives, the The scholarships are awarded on a until they finish their degrees. The score was 96.2% Sciences was launched in FY 2020-21. In 2020, DAIS ranked schools focused on academics and • In IB Diploma Examinations for the The programme supports exceptional co-curricular activities, with special year, four students earned the perfect among the top 10 IB undergraduate and postgraduate emphasis on physical and mental score of 45 and the School’s average schools globally. scholars studying AI or computer well-being of students through online score was 39.8 points sciences. The aim is to develop and counselling sessions. • The IB Diploma graduates of 2020 Education World ranked support a community of new scholars to earned admission to 23 of the top 35 DAIS as #1 International Apart from academics, students become India’s leaders of tomorrow. excelled in co-scholastic, sporting and universities worldwide School in India for the The scholarship represents another • During the year, students won 550 co-curricular pursuits, winning awards eighth consecutive year step forward in Reliance’s commitment awards in various co-scholastic, and recognition in events at district, to empower India’s youth. It will be sporting and co-curricular (2013 to 2020) state, national and international levels. granted to up to 40 undergraduate events at the state, national and The Times of India and up to 40 postgraduate scholars, international levels selected through a rigorous, competitive ranked DAIS as Virtual School @ DAIS 4,100 selection process. #1 ‘National and Hours of training imparted In the light of the challenges posed by to 763 teachers and 116 non- International Curriculum’ This scholarship will identify, nurture and the coronavirus pandemic, DAIS did teaching staff of Reliance empower India’s brightest youth, who everything possible to give students School in Mumbai for Foundation Schools on have the passion and ability to develop a seamless learning experience, the sixth consecutive technology platforms Ms. Subhra Singh attended the tutorial center supported by RF in her village, and is now AI and other new technologies for the launching virtual schooling in April 2020. year pursing a 5-year postgraduate program in Science and continues to inspire other girls benefit of all Indians. Teachers focused on various innovative (2015 to 2020). pedagogical initiatives, including differentiated instruction to make the

28 Reliance Industries Limited 29 Report on Corporate Social Responsibility Education

Key achievements of Reliance Foundation Schools for Reliance Foundation has FY 2020-21: been working towards • Three international awards, 57 national awards and 49 awards at reducing dropouts zonal and state level at various events and absenteeism, and • Reliance Foundation School increasing learning Koparkhairane selected to participate outcomes in India’s 1st Virtual Toy Fair 2021, organised by the Ministry of Textiles and Ministry of Education (February 27-March 02, 2021) plans to refurbish a further 100 centres • Three teams of Reliance Foundation A student of Reliance Foundation School attending online class in Maharashtra, benefiting 3,000 School Koparkhairane selected to children, teachers and parents, besides participate in the Grand Finale of training, capacity development and Toycathon 2021, an inter-ministerial mentorship for Anganwadi workers. initiative of the Innovation Cell This will help provide children with a of the Ministry of Education’s solid foundation for lifelong learning and Innovation Cell. Ms. Shilpi Singh Gond, Shahdol, MP who benefitted from Reliance Foundation’s pre- well-being, while delivering nutrition and • In the 2020 CENTA Teaching examination coaching to prepare students for necessary qualifying exams for higher studies. healthcare services. Professionals’ Olympiad (TPO), 24 Reliance Foundation School Reliance also partnered with the teachers qualified as rank holders Reliance Foundation Teacher Education initiatives at plant Jamnagar Municipal Corporation and Awards – Recognising locations The Akshaya Patra Foundation, to set • Reliance Foundation School teachers up a state-of-the-art kitchen in an area nd Reliance undertakes various efforts Koparkhairane was ranked the 2 of 2,965 sq m, which was inaugurated The Reliance Foundation Teacher around its plant locations to encourage Best Co-Educational School in Navi by the Chief Minister of Gujarat, Shri Awards (RFTA) instituted to recognise education. This year, due to safety Mumbai in the Education World India Vijaybhai Rupani. The facility has the India’s teachers and motivate them to norms, plant locations continued School Rankings. capacity to provide 50,000 fresh, A student of Reliance Foundation School attending online music class strive for excellence are conferred on education initiatives through digital hygienic, nutritious and appetising the top 1,000 teachers who excel in platforms. In Shahdol (Madhya Pradesh) midday meals daily for Jamnagar and the Teaching Professionals Olympiad and Jhajjar (Haryana), students were Reliance Foundation Digital Classrooms – Upgrading schools 52 neighbouring villages. (TPO), organised by Centre for Teacher coached to prepare for competitive Some of the wishes that went Accreditation (CENTA). examinations to join reputed schools out to teachers on the digital The Reliance Foundation Digital • In FY 2020-21, Reliance Foundation, such as Jawahar Navodaya and platform from students of the Classrooms programme provides in partnership with the Madhya On October 5, 2020, the Reliance Gyanodaya. Online education platforms 15,780 Reliance Foundation Schools state-of-the-art digital education tools Pradesh School Education Foundation Teacher Awards virtual Students of 92 schools in supported coaching for 150 students in this Teachers’ Day to government schools in remote Department, implemented the event included a keynote by Dr. Leena 52 villages of Jamnagar and Shahdol, 98 students in Jhajjar and 100 locations of the country, to build programme in 75 government Wadia, Senior Fellow at Observer Lalpur, near Reliance’s refinery dropout students in Jamnagar. Reliance capacities of teachers and improve schools across four districts Research Foundation and Member, complex, provided additional also distributed education materials the learning experience of students. • 221 master trainers were virtually Drafting Committee National support of vehicles and utensils to ~2,500 students. In Nagothane The programme has empowered trained for training teachers in their Education Policy 2019, followed by (Maharashtra), Reliance connected Pandit Deendayal Energy 1,700+ teachers and impacted 64,000+ respective schools, empowering RFTA 2019 winner felicitation and online with youth for capacity building University students in 244 schools across 34 700+ teachers to facilitate digital launch of RFTA & CENTA Teaching and skill enhancement. WhatsApp districts in Andhra Pradesh, Gujarat, learning to ~22,000 students Professionals’ Olympiad 2020. Established as a private University sessions provided guidance on Haryana, Karnataka, Madhya Pradesh, in 2007, Pandit Deendayal Energy The TPO 2020 edition was conducted career, educational scholarships and Maharashtra and Telangana. University (formerly Pandit online over two rounds, with ~7,500 government schemes in villages. Deendayal Petroleum University) in teachers. Over the last three editions, Reliance supports Anganwadis across Gandhinagar, offers programmes in Reliance impacted ~33,000 teachers rural India, boosting infrastructure science, technology, management through its support of CENTA TPO. 75 and providing educational toys and and humanities. It aims to broaden Government schools upgraded supplies. Last year, Reliance undertook opportunities for students and and 221 master trainers renovation of 26 centres in Silvassa, professionals by complementing core trained in Madhya Pradesh, 1,000 teachers awarded through RF Gujarat. Currently, eight Anganwadis subject knowledge and helping students impacting 700+ teachers and Teacher Awards through are under renovation while 18 have make a mark on the global stage. ~22,000 students CENTA TPO been completed and renamed Nand- Reliance contributes every year towards A digital classroom in progress in Shahdol, ghar. Over the next year, there are the Endowment of the PDEU University. Madhya Pradesh (File photograph, 2019-20)

30 Reliance Industries Limited 31 Report on Corporate Social Responsibility

Sports for Development Reliance Foundation Youth RFYS National Each year, RFYC offers full scholarships Sports Championships winner to the country’s best aspiring football makes it to Odisha FC talents selected through a pan-India Focus on skill enhancement The Reliance Foundation Youth scouting effort. With equal focus on Sports (RFYS) programme that Annaroy Soibam, who captained the academics and sports, it offers a holistic aims to revolutionise grassroots Unique Model Academy, Imphal to environment to hone skills amid world sports in the country is currently in the title in the Sub-Junior (U-14) Boys class facilities and relentless training. its fifth year. category at the 2019-20 RFYS National In FY 2020-21, nine graduates from Championships, earned a contract In the absence of on-ground the first RFYC batch were offered to join the youth squad of Odisha FC tournaments in FY 2020-21, RFYS professional contracts by ISL clubs on in FY 2020-21. has conducted 30+ virtual sessions deals ranging from two to four-year focused on fitness, nutrition, well- Soibam, who won the Golden Boot contracts. Aritra Das, Muhammed being of athletes and identifying at the championships for scoring 11 Basith PT and Birendra Singh joined opportunities for growth in football. goals in five matches, and the Golden Kerala Blasters FC, G Balaji and Aqib These programmes were conducted Ball for being the best player in the Nawab joined Chennaiyin FC while for athletes and coaches in partnership tournament, had impressed scouts others joined FC Goa, Bengaluru FC, with Indian Super League (ISL) clubs, from the club who watched him during Mumbai City FC and Hyderabad FC. National Anti-Doping Agency (NADA), the Mumbai tournament. In the absence of on-ground training, sports science specialists from the Sir Since inception, the RFYS programme a comprehensive virtual programme HN Reliance Foundation Hospital and has expanded the sporting horizons was put in place that included virtual the UK Elite Sports Group (UKESG) of 90+ lakh children from more than schooling and tuitions besides among others, attracting more than 10,000 schools and colleges in 26 states dedicated daily football-specific 4,000 participants. In addition, eight and Union Territories. sessions. Furthermore, 45 Jio LYF digital education workshops conducted Tablets were sent to children facing in partnership with the Association of Reliance Foundation Young connectivity issues and 13 children’s RFYC championship event in Mumbai India Football Coaches (AIFC) helped Champs families were provided direct Highlights FY 2020-21 train ~250 coaches engaged with RFYS financial assistance. participant schools and colleges, with Reliance Foundation Young Champs The Sports for Development activities of • New champions emerge, domain experts providing insight on a (RFYC) is officially recognised as India’s Reliance aim to promote sports as a medium best residential football academy by learning continues virtually wide range of subjects. RFYC academy is training 65 to encourage learning and build leadership the All India Football Federation (AIFF). • Conducted over 30 virtual among the children and youth of India. These It was conferred Two-Star Academy students, with 27 full-time initiatives offer a free platform to budding status in FY 2020-21 by the Asian staff and supporting other athletes across the country to develop their sessions on fitness, nutrition, Football Confederation (AFC), based initiatives, such as AIFF’s talent and prowess in multiple sports. on the academy’s leadership, staffing, well-being of athletes, with coach education efforts, to Besides providing national and international facilities and coaching abilities. RFYC strengthen India’s football over 4,500 participants; opportunities to young sporting talents, is one of only two academies in India to eight digital education the aim is also to improve India’s sporting get this recognition. ecosystem. ecosystem. In pursuit of that goal, Reliance workshops trained close to collaborates with various national and state 250 coaches sports bodies to improve facilities, organise training and competitions, and contribute to • Reliance Foundation Young infrastructure and equipment. Champs granted Two-Star Since inception, Reliance’s sporting initiatives have reached 2.15 crore youngsters across Academy status from Asian the country. Football Confederation In FY 2020-21, with sporting activities largely at a standstill due to the pandemic, Annaroy Soibam earned a Reliance remained steadfast in its efforts UN SDGs to have a positive impact on the sporting contract to join the youth ecosystem through online skill enhancement squad of Odisha FC and community engagement programmes. in FY 2020-21 Where possible, training and competitive environments were provided while Annaroy Soibam in action Reliance Foundation Junior NBA virtual training session maintaining stringent safety protocols.

32 Reliance Industries Limited 33 Report on Corporate Social Responsibility Sports for Development

RFYC prodigy Thoi Singh earns plaudits Achievements of

captain of the Indian national team, at Reliance-supported athletes the pre-season camp in Bellary. During the pandemic in FY 2020-21, In FY 2020-21, despite being constrained by the lack of competitions and training Reliance Foundation Odisha opportunities for a large part of the year, Reliance-supported athletes put up “From what I saw of him, the boy Reliance launched a grant support Athletics High Performance encouraging performances. possesses the confidence and hunger programme to help NGOs that Centre demonstrate a strong commitment to to compete and not everyone brings In collaboration with the Odisha State learning and development outcomes Weightlifting: that to the table at the first time of Government, a High Performance amongst children in order to fill gaps in Deepak Lather won Gold at the Inter- asking,” said Chettri. Centre (HPC) in Athletics has been set up Thoi Singh in action education and youth sports in India. services Championship, lifting a After scoring 22 goals in the season, combined weight of 300 kg in the Men’s at the Kalinga stadium in Bhubaneswar. After a four-year stint at RFYC, Thoi earned plaudits from the Reliance also arranges a special 73 Kilogram category. He established a This Centre aims to be one of Asia’s best Manipur boy Huidrom Thoi Singh coaching staff at RFYC for his “great celebration for underprivileged children meet record and earned the ‘Best Lifter’ by 2024, and 29 athletes are currently in Mumbai every year during Christmas. being trained at the academy. graduated from the academy with a drive” to score goals and technical award at the championship. Deepak Lather wins gold medal Together with 15 NGOs, this year three-year contract with Bengaluru ability. Having now taken his first In FY 2020-21, the HPC continued Reliance distributed gifts to 1,500 FC, one of the leading clubs in the step in the professional game, Thoi Badminton: operations during the challenging period children across Mumbai to share and Indian Super League.. Thoi, still only is determined to realise his dream Dhruv Kapila improved his ranking to a and athletes were able to receive training spread the spirit of the festive season. a teenager, impressed his childhood of wearing the India jersey at the career best 46 along with his doubles under strict supervision, ensuring all idol and club captain Sunil Chhetri, also World Cup one day. Olympics preparation partner M.R. Arjun. He qualified for safety protocols. A sprint and middle the Thailand Super 1000 and the All distance competition was organised To improve India’s prospects at England Open 1000, two of the biggest for athletes by the HPC in a uniquely Reliance Foundation Jr NBA the Olympic Games and other tournaments on the international circuit. designed concept of ‘Performance prestigious international sporting Launched in 2013, the Reliance edition of the Monsoon Hill Half- Dhruv Kapila in action Graded Races’. In a significant Foundation Jr NBA programme is a Marathon in Chirbatiya, Uttarakhand events, Reliance is supporting the departure from practice, races at these comprehensive youth development on March 14, 2021 had the theme “Run efforts of athletes, coaches, the Archery: competitions were graded entirely initiative to support the game at the for Hills”. At 2,284 metres above sea government, the Indian Olympic Ridhi Phor finished the four Olympic on timings achieved by the athletes, grassroots with core basketball values level, this is one of the world’s few high- Association and National Sports trials as the sixth best women’s recurve irrespective of their age or sex. Athletes – teamwork, respect, determination altitude marathons. But that’s not the Federations. Currently, Reliance archer in the country. from the HPC registered an impressive and community – to positively impact only reason it is unique. Chirbatiya is a is supporting 11 athletes across 100 personal best timings over the four the lives of boys and girls in India. focus area of Reliance Foundation’s rural archery, athletics, badminton and competition series. Till date, the programme has trained transformation interventions since 2014 weightlifting. The Company is also At the Junior National Championships 1.1+ crore youth from 13,500 schools and the community members proposed working closely with the Athletics Ms. Riddhi with her in Guwahati, the first competition of the across 21 states and Union Territories this initiative to encourage sports Federation of India to provide physiotherapists season, athletes from the HPC returned with 13,000+ physical education and drive tourism in the area. Local support in sports science and with three medals. Head Coach James instructors nationwide. community enthusiasm, especially that medicine with experts stationed Hillier and his team have designed of women, is a testimony to the power of with national camp athletes across In FY 2020-21, the programme individualised training programmes sports and local engagement. In 2021, the country in multiple sporting hosted its first-ever live virtual clinic tailored to the specific needs the event was held in collaboration with disciplines. In close partnership with as part of a 12-week series. The of each athlete. district authorities and other institutions the team at the Sir HN Reliance Hospital, Making waves: Sabita series featured NBA, WNBA and under COVID-19 precautions. It the programme aims to consistently NBA G League players, legends and Toppo from indicated that the event has come to improve performance of athletes so coaches, engaging participants in stay as an indispensable part of the they can bring glory to the country. RF Odisha Athletics HPC 2,00,000+ skill development, leadership and life Underprivileged children annual community calendar. In FY 2020-21, 15-year old Sabita Toppo skills sessions. As part of the virtual In FY 2020-21, Reliance-supported positively impacted through the returned from the Junior National programme, pre-recorded training athletes attended weekly education Education and Sports for All Education and Sports for All Athletics championships in Guwahati videos and content were provided seminars on various topics conducted Sabita Toppo in action (ESA) programme since inception, with two medals – a gold in the U-16 to physical education teachers and The Education and Sports for All (ESA) by technical experts. The topics together with partner NGOs. girls long jump, and silver in the U-16 coaches in the participating schools, initiative was launched in 2010 to included anti-doping, psychology, wouldn’t have been possible without girls 80m hurdles. Toppo, who has been enabling year-round development provide access to quality education and nutrition, money management and the expert training I have received identified as an athlete of immense opportunities for aspiring players sports in India. The ESA programme email etiquette. Athletes were also here,” says Toppo. supports various initiatives through able to access specialised content potential by coaching staff at the HPC, through digital platforms. Toppo, who hails from Sundargarh strategic partnerships with NGOs to on training, nutrition and psychology eclipsed her previous personal best in Odisha and is the youngest of six Rural Sports provide holistic development and equal launched on various RFYS social media timings in both events. siblings, joined the HPC in August opportunities in education and sports to platforms. Nine development athletes Chirbatiya Winter Hill “I am extremely happy with the training I 2019. Since then, she has improved children. It also seeks to provide quality supported by Reliance were included Half-Marathon am getting at the HPC. I have improved her performances by leaps and education through innovations. The ESA in the 2024-2028 development list of Given the COVID-19 scenario, there immeasurably at everything including bounds. Her next target is to compete programme has positively impacted the the Target Olympic Podium Scheme was little opportunity for rural sports. speed, strength and technique and this at the Asian U-18 Championships for lives of 2+ lakh underprivileged children (TOPS) of the Government of India. However, the iconic sports event of India later in the year. since its inception. Chirbatiya did take place with all due COVID-19 safety protocols. The third

34 Reliance Industries Limited 35 Report on Corporate Social Responsibility

Disaster Response Reducing impact of cyclones

Reliance Foundation Information Services have been supporting people before, during and after cyclones through information Safeguarding lives and livelihood technology. This helps reach a large number of people within a short time, minimising risk and impact on them and their livelihoods. During FY 2020-21, these services reached 10+ lakh people, together with pre/post-cyclone advisories, in coordination with Indian Meteorological Department, Indian National Centre for Ocean Information Services (INCOIS), the Department of Fisheries, Agriculture and Animal Husbandry, Krishi Vigyan Kendras, District Disaster Management Authority, local administration and community based organisations.

Awareness creation during Cyclone Amphan, Balasore, Odisha Awareness creation during Cyclone Nisarga, Palghar, Maharashtra

Cyclone Amphan Cyclone Nisarga May 2020 June 2020

Food distribution during Uttarakhand flash floods Cylcone Amphan hit the Sundarbans, home to 4 million In Maharashtra, Gujarat and Goa, 3.36 lakh individuals Highlights FY 2020-21 people, affecting parts of West Bengal and Odisha in India received the Nisarga Cyclone alert (pre-disaster preparatory and areas in south-west Bangladesh. With winds gusting up message); 2,500+ families received information on • 10+ lakh people provided With its topography and unique geographical to 185km/h, the storm was the first super cyclone in the Bay potential impact through the disaster preparedness and location, India is highly susceptible to natural of Bengal since 1999. Reliance initiated daily pre-warning evacuation campaign in Palghar, Raigad and Ratnagiri with early warning/post disasters. Floods, cyclones and earthquakes advisories from May 15 onwards, reaching 2.2 lakh people in districts of Maharashtra. 71,000+ farmers, livestock owners disaster advisories across have a devastating impact on people, community the cyclone path. These advisories prepared them for safe and fisherfolk received advisories on livelihood-related infrastructure and the local economy. Reliance evacuation and pre/post-cyclone measures, minimising impact precautions and 110 fishers received advisories on measures seven states and two Union has a response-ready and experienced team on lives, agriculture, livestock and fisheries. The RF toll free to minimise impact. Territories that proactively looks to mitigate disaster, helpline facility was available 24x7 to answer cyclone-related minimise damage and enhance community queries; 2,000+ queries, including post-cyclone advisories, Cyclone Burevi • 716 youth volunteers trained resilience. This is carried out by working with were resolved. Post-cyclone, 18 livestock treatment camps November - December 2020 the government machinery and partners on the were organised, with 5,369 animals treated in partnership on disaster risk reduction ground for early warning advisories and relief to with Animal Resources Development Department in Odisha Early warning advisories were given to 1.7+ lakh farmers to minimize damage during affected communities. When required, rescue and and West Bengal. A June 2020 study in 11 districts of Odisha and fisherfolk across 33 districts of Andhra Pradesh, Kerala, rehabilitation support are also provided. and 10 districts of West Bengal affected by Cyclone Amphan Tamil Nadu and Puducherry before Cylone Burevi. After the disasters revealed that around 89% individuals had averted livelihood cyclone, 66,000+ people were sensitised on post-cyclone Even as India grappled with the effect of COVID-19, loss due to Reliance Foundation’s early warning advisories that advisories in 16 districts of Tamil Nadu and Puducherry. in FY 2020-21, multiple disasters struck the helped people take precautions in time. RF also provided advisories on agriculture, livestock health Indian peninsula. Social distancing norms made management and sea safety for fisherfolk; 756+ livestock it difficult to reach communities physically. Cyclone Nivar units of 101 livestock farmers were treated/vaccinated However, overcoming the challenge, Reliance sent November 2020 in partnership with the Animal Husbandry Department pre-warning advisories and continued to provide of Tamil Nadu. people with relevant information during and after Pre-cyclone advisories were given to 1.52 lakh individuals disasters. Two successive cyclones made landfall in Tamil Nadu, Andhra Pradesh, Telangana and the Union on the east and west coasts of India. Reliance Territory of Puducherry for Cyclone Nivar. Post-cyclone UN SDGs Foundation assisted the government in relaying advisories were given to 81,958 persons. 25 advisories on audio advisories and public address campaigns on livelihood and an IMD warning were disseminated while disaster preparedness and evacuation for at-risk 655 livestock units of 170 livestock owners were treated/ coastal communities. Help was also provided to vaccinated in partnership with the Animal Husbandry revive livelihoods through post-disaster advisories Department. Short videos on precautionary measures were on plant protection and livestock management. uploaded onto the RF Information Services YouTube channel.

36 Reliance Industries Limited 37 Report on Corporate Social Responsibility Disaster Response

Supporting rural Virtual training sessions for volunteers communities pre- and post- Uttarakhand Police, the Army Youth and local community members Shelter Management Committees and floods Locust attacks and Border Roads Organisation, are potential first responders in a crisis. young and active fisherfolk attended Godavari floods apart from the relatives of missing Reliance is equipping volunteers from the virtual sessions. Locusts, known to leave Reliance supported farming Additionally, 20,217 individuals persons and local workers. The disaster-prone areas with necessary These training sessions helped lay destruction in their wake, communities in the aftermath of the got information on crop disease support was provided throughout knowledge and training to support people become effective volunteers, attacked India for the floods in Godavari district, Andhra management of bacterial leaf blight the search operations from February communities. This initiative is aimed at as witnessed in the Mission Pradesh, in August 2020 to safeguard for paddy; disease management of 14-26, 2021. Reliance also distributed creating a ready and capable pool of second year in a row after Anna Seva campaign, where they crops. Ten virtual programmes were wilt for red gram; micro nutrient boron cooking kit essentials for 150+ families human resource to mitigate disaster a gap of 26 years. The volunteered to distribute food and held with Krishi Vigyan Kendras, deficiency in vegetables; disease that could support a family of four for with informed actions. In 2019, physical dry rations to communities in need. infestation caused great the Agriculture Department, and management of root rot for chili; and 15 days. The team collaborated with training sessions were provided to College students trained by Reliance alarm among agricultural Professor Jayashankar Telangana State pest management of pink bollworm the defence forces to transport relief college students. However, during Foundation supported the hunger Agricultural University; 354 farmers for cotton. Also, YouTube Live covered materials through a temporary trolley FY 2020-21, the focus was on digital experts since immature alleviation movement with their time learnt to protect their crops. management practices for flood- ropeway in order to reach these to training, with 29 webinars being held in locusts, which infested and efforts. In addition to youth, 26 affected crops. Reliance supported the flood-affected families across the 18 districts across 12 states. In all, 716 Pashu Sakhis or para-vets took part in a Rajasthan, Maharashtra provision of afternoon and evening river. The team also distributed masks youth volunteers affiliated to various training this year. The trainings focused and Madhya Pradesh, 20,000+ meals and drinking water for the flood- to ensure the safety of the rescue colleges, Nehru Yuva Kendras, Cyclone Individuals counselled on crop on livestock health management in a are more lethal with a affected people for 15 days. operation workers. disease management following post-flood situation, when livestock are longer life cycle; 1 sq km the floods in Godavari district particularly vulnerable. of swarm may contain as many as 40 million locusts which can potentially 29 Uttarakhand floods Disaster response training consume as much food as A sudden flood on February 14, 2021 To support the rescue teams, webinars held in 18 districts 35,000 people. Reliance in the Dhauli Ganga, Rishi Ganga and Reliance set up community kitchens across 12 states swiftly worked with a vast Alaknanda rivers caused widespread with an inter-agency group of network of knowledge damage, breakdown of road and NGOs: Alaknanda Ghaati Shilpi telecommunication and large-scale Federation and Jan Maitri Yuva partners to access and devastation in the mountainous Vikas Samiti Joshimat. Together, process information terrain. The region consists of NTPC’s the group provided daily meals and crucial to controlling pests, Tapovan-Vishnugad Hydel Project and refreshments to 250+ members disseminating advisories the Rishi Ganga Hydel Project. Scores of the Indo-Tibetan Border Police, of labourers were trapped in tunnels as National Disaster Response Force, to 2.78+ lakh individuals. waters rushed in. State Disaster Response Force, In addition, multi-location

audio conferences Family dry ration kit distribution to daily wage labourers, Bathinda district, Punjab provided information on integrated pest and disease management to 1,300 individuals.

Awareness creation during Cyclone Nisarga, Palghar, Maharashtra Food distribution during Uttarakhand flash floods

38 Reliance Industries Limited 39 Report on Corporate Social Responsibility

Other Initiatives Special initiatives for women address the most pressing needs of empowerment: Closing the society. Volunteering initiatives focus divide on two thematic areas – education and environment – and range from Reliance believes that empowerment skill-based volunteering (education Highlights FY 2020-21 of women is essential for sustainable programmes) to hands-on volunteering development. Its interventions aim or shramdaan (clean-up drives or to support women to actualise their Launched ‘HerCircle’, creating WomenConnect Challenge cooking at a community kitchen). potential and gain influence over safe spaces for women to learn, India, was launched by Reliance decisions that affect their lives. Volunteering initiatives pivoted to a grow and share Foundation and USAID Empowered women mean a stronger digital mode during the pandemic. Many and a better India. Reliance Foundation employees and their family members is committed to empowering women came forward to help people in need by to play a catalytic role towards the contributing time, skills and support. 8,000+ hours contributed; 4,428 animals were provided achievement of transformational • Focused on education and economic, environmental and 15,000+ people reached through medical treatment and 1,000+ engagement activities for social changes. Employee Volunteering Program animals were rescued from urban children and youth and rural areas Reliance Foundation and USAID Her Circle – A digital platform • Volunteers helped government WomenConnect Challenge India for women school students cope with missed Women must be actively included in On International Women’s Day in 2021, classes, with supplementary classes development gains through digital Smt. Nita Mukesh Ambani announced over the phone technology, increasingly important the launch of ‘Her Circle’, a unique • 300+ students of government for education, financial inclusion, initiative that synergises women’s power schools from low income group entrepreneurship, civic participation with the power of digital. families and seven NGOs benefitted and information. The WomenConnect from one-to-one teaching and doubt- Challenge India, was launched by Her Circle is envisioned to be a solving sessions from June 2020 Reliance Foundation and United States worldwide digital collective of women • Volunteers recorded 320+ children’s Agency for International Development — initially Indian women but open to audio stories and podcasts in (USAID). It aims to identify and nurture women from all over the globe. It is an seven Indian languages together innovative solutions to close the gender all-encompassing content, social media with The Kahani Project shared digital divide and empower women with and goal fulfilment community that with various NGOs access to technology. caters to the rapidly rising aspirations, • Employees provided job-readiness ambitions, dreams and competencies training and career guidance The WomenConnect Challenge India is of women from all social backgrounds. workshops to 2,600+ youths from 12 identifying and supporting innovative Designed as a one-stop destination for NGOs across the country. Experts solutions to empower women in India, engaging women-related content, it from Hydrocarbons and Retail L&D facilitating their access to and use of provides women space to share their teams provided training for youth, digital technology to drive positive life stories, provide inspiration, hope including the differently abled, health, education, and livelihood and resilience to others. It is private covering various soft skills topics outcomes for themselves and their and safe and has an exclusive personal • Senior members from different teams families. Through this programme, space for medical and financial help. held workshops for youth on career Reliance Foundation will support 10 not- It also provides app-only trackers to options in the Indian army and across for-profit organisations with grants for a inculcate and sustain the right habits like retail, hospitality, and other sectors period of 12-18 months. a supportive friend. HerCircle.in aims • Employees and family members to accelerate women’s empowerment conducted 17 virtual volunteering globally with a joyous and safe space for sessions through Jio Digital Monsoon collaboration and mutual support. Camp, including a virtual music concert; 2,300+ children from nine Employee volunteering – NGOs across the country connected Engaging with children and through these activities youth through the pandemic

Reliance has a structured employee volunteering programme through 2,600+ youths which employees and their family provided with job-readiness Pushpa Kohare, Yavatmal uses her phone to interact with Reliance Foundation Information Services members have the opportunity to training and career guidance health experts for advice for her goatery unit’s health

40 Reliance Industries Limited 41 Report on Corporate Social Responsibility Other Initiatives

For the second edition of Month of Good Deeds in December 2020, employees and their families engaged in acts of kindness or good deeds Awards virtually through online skill sharing sessions, audio recording of content, Feed-the-Needy (where possible) and other initiatives. Throughout Awards and recognition – December, 100 volunteers engaged in these COVID-19 Response, Water activities, including 24 skill-sharing workshops for children and women’s SHGs, connecting with Security, Community Impact Virtual concert organized for SOS Children’s Villages, 4,000+ individuals. Bhimtal, Uttarakhand and Maternal Health Speaking on Town & Global Recognition: Smt. Nita Mukesh Ambani and Reliance Foundation Country’s recognition, recognised among top COVID-19 philanthropists of 2020 Smt. Nita M. Ambani, Animal Welfare – Promoting care and support for animals Founder and Chairperson Town & Country, America’s leading vulnerable communities, as well as its general interest magazine, featured of Reliance Foundation, Health and rescue services Wildlife protection Wildlife research remarkable feat in setting up India’s Smt. Nita Mukesh Ambani and the said, “Crises almost during the pandemic Reliance partnered with Wildlife SOS Reliance also partnered with Wildlife first dedicated COVID-19 hospital Reliance Foundation among the Top Veterinary Hospital to encourage compassion and social Conservation Society for a leopard in just two weeks. Smt. Ambani and always demand immediate Philanthropists of 2020, for saving Through the year, Reliance cared responsibility towards wildlife, promote collaring project at Sanjay Gandhi Reliance Foundation were the only and urgent attention, lives and rehabilitating communities for the welfare of animals, especially conservation and environmental National Park Mumbai, to understand Indian entries on the list that featured during the pandemic. The magazine of relief, of resources, during the lockdown. The Reliance protection. To support neglected the behaviour of leopards and prominent philanthropists such as recognised Reliance Foundation’s of ingenuity and most Veterinary Hospital in Padana, Gujarat and abandoned animals during the implement better conservation models Oprah Winfrey, Laurene Powell Jobs efforts in feeding frontline workers and expanded its animal healthcare services pandemic, Wildlife SOS ran a Rapid for their protection. Under this initiative, and Michael Bloomberg. importantly of compassion. to include services such as laboratory, Response Hotline Unit for wildlife in five leopards will be fitted with GPS- Over the years, we have X-ray unit, animal operation theatre, distress. 1,000+ animals were rescued enabled collars to study their behaviour equipped ourselves at mobile animal van, isolation place from urban and rural areas with support and movements for two years. Two the Foundation and at and animal ambulance. During the from Reliance. The situation was leopards – one male and one female lockdown, the hospital offered services exacerbated by demand and supply – have been successfully collared and Reliance Industries to remotely through its 24x7 helpline. constraints on animal feed and fodder, released into the wild this year. respond to crises with From March-September 2020, 2,302 and Reliance supported a fleet of 20 immediate, multi-pronged tele-consultations were conducted to Animal Ambulances for critical care and as well as systematic and address various animal health issues. to transport dietary items for animals in 4,400+ Veterinary doctors and staff from need as well as rescued animals. Animals provided medical calibrated responses to the hospital conducted tele-briefings treatment during the pandemic, make our effort impactful to spread awareness regarding Reliance has partnered Wildlife SOS to 81 surgeries were conducted and sustained. We are seasonal care of animals, reaching 631 support India’s first Elephant Hospital animal owners. Extension activities to provide care for injured, sick and pleased and humbled were also carried out though social geriatric elephants. The state-of-the- that our initiative is being art hospital was expanded in 2020 platforms including video sessions recognised at the global and webinars for seasonal animal care with Reliance’s support in building an level. Our philanthropy and government schemes for animal elephant enclosure, recreational pool husbandry. 4,818 animals were treated and covered shelter. Four rescued is committed to support through the hospital and mobile van. elephants were provided immediate our government and our medical care and dietary requirements. In total, 4,428 animals were provided community whenever the medical treatment, 309 animals were need arises.” treated for gynaecological issues, and 81 surgeries were conducted. Sir HN Reliance Foundation Hospital, felicitated by BMC for contribution in fighting COVID-19; Reliance supports Wildlife SOS, India’s first Dr. Tarang Gianchandani receiving felicitations from Sh Suresh Kakani, elephant hospital Hon. Addl. Municipal Commissioner, BMC

42 Reliance Industries Limited 43 Report on Corporate Social Responsibility Awards

Other key awards during FY 2020-21: • ‘Best Corporate (Large category)’ • ‘Best COVID-19 Hospital Serving in the 5th edition of the ICSI CSR Community & Best Multi- • India Today-MDRA Special Healthgiri Excellence Awards specialty Hospital in Mumbai’ Award 2020 under Category ‘Best • ‘Iconic Multi-Specialist Hospital, awarded to Reliance Foundation Far Reaching Corporate Contribution Mumbai, & Iconic Hospital for Quality Hospital by National Awards for for a Wider Social Impact’ during and Patient Safety’ awarded to Excellence in Healthcare. COVID-19 pandemic Reliance Foundation Hospital by • Brihanmumbai Municipal Corporation • CII National Awards for Excellence Midday Iconic Awards. felicitated Sir HN Reliance Foundation in Water Management 2020 in the • ‘Best Multi-specialty Hospital, Best Hospital for contribution in fighting ‘Beyond the Fence’ category Hospital for Patient Safety, Best against COVID-19. • Special Jury Mention Certificate at the Non-COVID Hospital in Mumbai • Under Times of India Multispecialty FICCI Healthcare Excellence Awards Regional’ awarded to Reliance Hospital Ranking Survey, Sir HN under ‘Excellence in Social Initiative’ Foundation Hospital by Silver Feather Reliance Foundation Hospital was Category for Reliance’s contributions Awards. Dr. Tarang Gianchandani was ranked 1 in Mumbai and west India made under project ASMAN awarded the Most Innovative CEO. and ranked 3 nation-wide.

COVID warriors of Sir HN Reliance Foundation Hospital & SevenHills Hospital felicitated for their contribution in fighting COVID-19

Times of India Healthcare Award 2020 – 21 awarded to ICSI CSR Excellence Award to Sir HN Reliance Foundation Hospital Reliance Industries Limited, 2020-21

44 Reliance Industries Limited Follow usat • • • • India with Standing Community initiatives Community security nutrition and Relief Food Prevention awareness and infrastructure Strengthening India’s health

@flameoftruth /flameoftruth /company/reliance /RelianceIndustriesLimited CIN. L17110MH1973PLC019786 CIN. BLOOMBERG. RIL:IN / RILPP:IN /RELIANCEPP RELIANCE NSE. /890147 500325 BSE. www.ril.com investor.re 2214 2285 22 2268/ 2204 22 +91 Fax: Tel: 3555 5000 22 +91 021 –400 Mumbai Point, Nariman 222, IV, Chambers Maker Floor, 3rd Registered Office [email protected]

Consultancy and design — ([email protected])