Tips for Using Webex Virtual Meeting Platform

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Tips for using Webex virtual meeting platform 1. If at all possible, please allow yourself at least 30 minutes to work through any connection issues, especially if you’ve never used Webex for virtual meetings. 2. Recommended systems for Webex Windows 7 - Windows 10 Mac OS X 10.9 (Mavericks) - macOS Catalina (10.15) Linux Operating Google Chrome OS system Android OS 5 (Lollipop) - Android 9 (Pie) iOS 10 - iOS 12 Windows Phone 8+, Windows 8RT+ Web Google Chrome (most recent 2 versions) browser Mozilla Firefox (most recent 2 versions) Internet Computer: 1 Mbps or better (broadband recommended) connection Mobile device: 3G or better (Wi-Fi recommended for VoIP audio) 2GB of RAM (minimum), 4GB or more of RAM (recommended) Hardware Microphone and speakers (USB headset recommended) 3. Test your internet connection at https://fast.com If your speed is less than 100 mbps, follow steps 4 and 5 below If your speed is more than 100 mbps, go to step 6 below 4. Power off all non-essential devices, or place them in Airplane Mode: • IPTV’s, Smart TV’s • iPad’s or other computer devices • Do not stream music or videos while joining Webex • Make sure IoT and security devices aren’t using the Internet • Close Outlook/email client (i.e. use webmail) 5. Test your internet connection again to get it as close to 100 mbps as possible https://fast.com 6. Close all open programs on your computer i.e. only have one program open, which would be Webex once you join 7. To join, please use the unique link that was sent to you via email by “Webex”. Please do not share that link with anyone, and do not register for the webinar any other way. The unique link in your email from Webcasting Team will connect you directly to Webex. .

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