WELCOME TO SUNSHINE MOUNTAIN LODGE
THESE ARE MY MOUNTAINS
There is an old Scottish folk song that tells the story of a man who has learned the wonders he’s found traveling the Earth “are less than the pleasures first left behind”.
The song continues to say...
For these are my mountains, And this is my glen The braes of my childhood, Will know me again No land’s ever claimed me, Tho’far I did roam For these are my mountains, And I’m going home The vistas you see from your window are your mountains, and this is your home.
Welcome home! Welcome to Sunshine Mountain Lodge. Included in this lodge guide, you’ll find the services and features available to you throughout your stay at this truly unique mountain retreat.
Our team at Sunshine Mountain Lodge is here for you. We’re at your disposal 24 hours a day. Please don’t hesitate to contact the Front Desk if you have any questions or requests.
On behalf of all our team, it is my pleasure to welcome you to your mountain home. We wish you a memorable holiday.
Sincerely,
Thijs de Lint Hotel Manager, Sunshine Mountain Lodge
1 This place excites!
2 TABLE OF CONTENTS TABLE OF CONTENTS
THESE ARE MY MOUNTAINS 1 TABLE OF CONTENTS 3 HISTORY 5 THE HOTEL 7 CHECK-IN/CHECK-OUT 7 IMPORTANT NUMBERS 9 SUNSHINE MOUNTAIN LODGE AMENITIES 11 TV CHANNEL GUIDE 13 GOAT’S EYE MAP 15 STANDISH MAP 15 LOOKOUT MAP 16 DINING 19 IN-ROOM DINING 20 SKI & SNOWBOARD SCHOOL 23
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4 WELCOME TO SUNSHINE MOUNTAIN LODGE 5 Sunshine Village has lowered per-skier water usage by 38 percent. Sunshine Village has lowered per-skier This has dramatically reduced its impact on the alpine lake that acts as its water source, improved water filter life, and reduced the fuel and energy related to water pumping. These water conservation efforts were accomplished despite a continued increase in skier visits. Sunshine Village has developed a thorough and systematic approach to solving water supply problems. ENVIRONMENTAL STEWARDSHIP ENVIRONMENTAL Sunshine Mountain Lodge is the proud 2016 recipient of the ALTO Alberta Tourism Service Excellence Alberta Tourism Sunshine Mountain Lodge is the proud 2016 recipient of the ALTO is the hallmark trophy for tourism in Alberta. Each year it is Service Excellence Award The Award. service presented to an organization in the tourism industry that demonstrates a commitment to excellence, delivering outstanding customer service to their visitors, employees and all stakeholders. 2016- ALTO SERVICE EXCELLENCE AWARD SERVICE EXCELLENCE 2016- ALTO Thanks to our efficient lift system guests at Banff Sunshine Village can ski about the resort with ease Thanks to our efficient lift system guests at and guest facilities have been expanded restaurants lobby, and comfort. Sunshine Mountain Lodge’s only ski-in, ski-out hotel. In for all guests at Banff’s and transformed to deliver a quality experience $60 million on capital improvements to ensure a first- recent years, the Scurfield family has spent improvements and projects will be incorporated into a class experience for skiers and riders. Future with Parks Canada. new 15-year plan for Sunshine Village in conjunction Banff Sunshine Village is proud to boast the most modern lift system in Canada with 8 high-speed Banff Sunshine Village is proud to boast the LX) and an 8-passenger wheel chair Town chairlift (Teepee only heated lifts including Canada’s accessible high-speed gondola. In 1981, the Scurfield family purchased Sunshine Village with the goal of inspiring every guest to fall In 1981, the Scurfield family purchased Sunshine The Scurfield family has transformed our three mountains in love with the Canadian Rocky Mountains. it is today. into the world-class ski and snowboard resort Our first lodge was built in 1927-28 when Canadian Pacific Rail realized the potential of what would in 1927-28 when Canadian Pacific Rail Our first lodge was built Sunshine Lodge Village. They built our first lodge, The Old become Banff Sunshine the Canadian Rockies. for adventure seekers wanting to experience (now home of Trapper’s) At Banff Sunshine Village it has been our privilege of introducing thousands of skiers and it has been our privilege of introducing thousands At Banff Sunshine Village no With views like ours, it’s scenery that is the Canadian Rockies. snowboarders to the majestic first National Park. Park was established as Canada’s wonder why Banff National SUNSHINE VILLAGE : 90 YEARS OF NATURE AND MANKIND IN HARMONY AND MANKIND YEARS OF NATURE VILLAGE : 90 SUNSHINE HISTORY Breathtaking views CHECK-OUT, TRAVEL INFORMATION & SERVICES THE HOTEL CHECK-IN/CHECK-OUT
SUNSHINE VILLAGE GONDOLA All guests staying at Sunshine Mountain Lodge will travel to the hotel by our gondola. This is the only access to Sunshine Mountain Lodge. Travel time is approximately 20 minutes. The Gondola is open Saturday - Thursday: 8 AM to 5:30 PM and Friday: 8 AM - 10 PM
CHECK-OUT TIME IS 11 AM For your convenience, your luggage can be sent to the Hotel Check-In located in Creekside Lodge at the Bourgeau Base.
ON YOUR DAY OF DEPARTURE • We’ll work hard to get your luggage down, but please allow us up to two hours to get the luggage down to our Hotel Check-In at the Bourgeau Base. • Please bring your luggage down to the lobby where a friendly porter will transport your luggage down the mountain. * If you are making travel connections, we will make special arrangements to accommodate you.
DAILY BUS SERVICE Available to the Town of Banff and/or Calgary from Sunshine Village. For more info, contact the Front Desk.
SERVICE TO CALGARY INTERNATIONAL AIRPORT Please allow three-and-a-half hours travel time from Sunshine Village to the Calgary International Airport. For departure times and other information, please contact the Front Desk.
7 SUMMER IN SUNSHINE. Have some fun in the sun!
Embrace your inner child and feel the thrills of riding a gondola and chairlift in summer.
Ride Banff’s most scenic and only 8 passenger gondola. Once you’re at the top, you’ll be greated with a 360 degree view of Banff National Park.
SKIBANFF.COM 1.877.542.2633
8 IMPORTANT TELEPHONE NUMBERS IMPORTANT NUMBERS
EMERGENCY Dial 6515 (8:00 am - 5:00 pm) / Dial 0 (5:00 pm - 8:00 am) ASSISTANCE
FRONT DESK IN-ROOM DINING Dial ‘0’ or press the ‘Front Desk’ button on your phone. Dial 1109, Hours - 7:30 AM to 9:30 PM Please allow 30 Open 24 hours daily. minutes for delivery. 15% auto grat for room service.
HOUSEKEEPING RENTALS Please call the Front Desk, dial ‘0’ Dial 6543, Hours 8 AM to 5 PM. Hours - 7 AM to 11 PM daily SKI SCHOOL BELLMAN DESK Dial 6560, Hours 8 AM to 7:30 PM. Please call the Front Desk, dial ‘0’ Hours - 7 AM to 11 PM daily DAYCARE Dial 6563, Hours 8 AM to 4:30 PM. CHIMNEY CORNER FIRESIDE DINING Dial 1109, Hours - 7:00 AM to 10:30 PM SNOWPHONE Food requests end at 10 PM Dial 4101 for Daily Snow Report.
EAGLE’S NEST ENVIRONMENT CANADA WEATHER Dial 1109, Hours - 5:00 PM to 10:00 PM. Last seating for 403-762-2088 dinner at 9:30 PM. Reservations recommended, walk-ins cannot be guaranteed.
OTHER CALLS
INTERNAL CALLS - FREE DIRECTORY ASSISTANCE INCOMING CALLS - FREE $2.68 + 5% GST
LOCAL CALLS #800 Free up to 20 min. - $1.00 + 5% GST after 20 min. Free up to 20 min. $1.00 + 5% GST after 20 min. LONG DISTANCE 48¢ per minute + 5% GST To dial a local number, press 9 for an outside line. To dial a long distance or overseas number press 9 for an OVERSEAS outside line, followed by the country code. $1.34 per minute + 5% GST 9 Canada's Best Snow.
10 SUNSHINE MOUNTAIN LODGE AMENITIES SUNSHINE MOUNTAIN LODGE AMENITIES
SUNSHINE MOUNTAIN LODGE: RECREATION:
HOUSEKEEPING FAMILY ROOM Rooms are serviced daily unless your “We like Moguls, please Located on the Lobby Level of Sunshine Mountain Lodge. leave my room as is, Do not enter.” hangar is placed on the Curl up on the couch and catch a movie on the flat screen exterior door handle. Towels are changed if left on the floor TV. This room is equipped with cable tv and plush furniture. or in the tub. For guests staying 3 or more nights, all sheets DAILY ACTIVITIES and towels are changed every 3 days. Unfortunately due to COVID19 restrictions we can’t offer our nightly activities. LAUNDRY Laundry service is available at a charge of $26.25 (Includes BOARD GAMES gst) - per load. Please allow 12hrs. We will exercise utmost Unfortunately due to COVID19 restrictions we can’t offer our care in cleaning and processing clothing given to us. board games. Nevertheless, we cannot assume responsibility for inherent weakness or defects in materials or guarantee against POOL TABLE color loss, color bleeding, shrinkage or against damages. A pool table is located in the Ski Locker room on the lobby level of the Westwing. Pool cues and balls are available SKI & SNOWBOARD LOCKERS from the Front Desk. We kindly ask all our guests to store their skis and snowboards in their lockers located on the ground floor of WORKOUT ROOM (CLOSED DUE TO COVID RESTRICTIONS) the Westwing. Keys for the locks are available at the Front Sunshine Mountain Lodge is pleased to offer guests a Desk. By storing your equipment in your locker you help us workout room complete with cardio machines, medicine keeping the wear and tear in the rooms to a minimum. balls, and more. Our fitness room is a perfect place for skiers and boarders. Children under 16 years of age need to HOT TUB, SAUNA (CLOSED DUE TO COVID RESTRICTIONS) be accompanied by an adult at all times. Located on the Lobby Level of Sunshine Mountain Lodge. Open 8:30 AM to 10 PM (no glassware please). Towels CONNECTIVITY: available in the change rooms. For Bookings please follow the link below: WIRELESS INTERNET https://calendly.com/smlhottub/booking Sunshine Mountain Lodge is pleased to offer our hotel guests access to high-speed wireless internet service. VERDE DAY SPA Massage treatments and esthetic services are This wireless service is available throughout the hotel, available from Verde Day Spa. Call 403-678-0306 including all guest rooms, the lobby, all meeting rooms, and to book an appointment. Open: Thurseday – Sunday 11 AM all restaurants. – 5 PM Friday open until 10 PM All guests can request treatments outside these hours. General Setup Procedures Connect to the ‘sunshinewifi’ network. If you encounter any difficulties with access, please call the Front Desk.
11 SUNSHINE MOUNTAIN LODGE AMENITIES join the tour to explore some of the best and most elusive terrain. Interested? Meet the SnowHosts for your tour daily at 11:45 am outside of Trappers and the Old Sunshine Lodge. Tours depart at noon sharp.
SKIING & SNOWBOARDING: ROCKY MOUNTAIN ADAPTIVE SPORTS “It’s not the mountains we conquer, but ourselves.” - Sir Edmond Hillary GONDOLA HOURS Saturday through Thursday 7:30 a.m. to 5:30 p.m. At Sunshine Village, we believe that the joy of skiing and Friday 8 a.m. to 10:30 p.m. snowboarding is something that can be shared with people of all abilities, despite their challenges. For that reason, LIFT OPERATIONS we are honoured to be a supporter of Rocky Mountain 9 a.m. to 4 p.m. Times are subject to change depending on Adaptive (RMA). RMA is a registered charity whose mission weather conditions. is to provide any individual with disabilities the chance to participate in skiing and snowboarding (in addition to other SKI PATROL sports) in the Canadian Rockies. Located in the Village below the Gondola Station. Open from 8:30 a.m. to 5 p.m. RMA programs and activities are available to all guests of the Canadian Rockies. To learn more, visit their office in the SKI SCHOOL Village by the gondola station, call (403) 431-1354, or visit Go places you’ve never been before! www.rockymountainadaptive.com.
Whether you’re looking to tweak your turns or simply explore the mountain with an expert guide, we BASE AREA SERVICES: have a wide variety of options that can be perfectly Rental Shop, Customer Service and Tech Shop are tailored just for you. Our professional instructors open daily from 8 a.m. to 5 p.m. and guides can accommodate skiers as young as 3 Creekside Bar & Grill serves food for breakfast, lunch and as old as 103. and après-ski from 7:30 a.m. to 5:30 p.m. Ski School is located on the second floor of the Creekside Sunshine Village Ski and Snowboard School is Building, opposite Guest Services. Open 8 a.m. to 12:30 p.m. open seven days a week. To learn more or book a lesson or guide: SHOP:
• Call extension 6560 from your room phone. SUNSHINE SPORTS • Or, visit the Ski School Desk in the Old Sunshine Open daily in the Centennial Lodge, 8:30 AM - 4:30 PM. Our Lodge between 8 a.m. and 4:30 p.m. largest variety of brand-name ski and snowboard apparel, helmets, goggles, poles, bags and all other accessories. It’s SNOW HOSTS a great store to shop after enjoying a warm meal for lunch Want to Ski or Ride our Mountain like a local? Join our before heading back out on the slopes! SnowHosts for a complimentary tour of Banff Sunshine Village. Intermediate level skiers and snowboarders can
12 VILLAGE FACILITIES & MEDIA GUIDE TV CHANNEL GUIDE
CHANNEL CHANNEL NAME CHANNEL CHANNEL NAME 1 Sunshine TV HD 33 T&E - Travel & Escape 2 Global Calgary HD 34 Weather Network 3 CBC News Network HD 35 CTV News Channel 4 FOX West HD 36 CNN - Cable News Network 5 CBS West HD 37 Treehouse 6 TSN 1 HD 38 Teletoon West 7 TSN 2 HD 39 YTV West 8 Sportsnet West HD 40 Family Channel West 9 CTV Calgary 41 Disney Junior 10 CBC Edmonton 42 Disney CHRGD 11 City TV Calgary 43 Much Music 12 NBC West 44 MTV Canada 13 Discovery Channel 45 CTV Calgary 14 A&E 46 CBC Calgary 15 TLC - The Learning Channel 47 Global Calgary 16 National Geographic 48 City TV Calgary 17 History Channel 49 Movietime 18 HGTV - Home & Garden 50 Showcase 19 Food Network Canada 51 Discovery Channel 20 Space 21 TCM - Turner Classic Movies TMN Encore - 22 The Movie Network 23 Movietime 24 Showcase 25 Comedy Network 26 Peachtree Television 27 Golf Channel 28 OLN - Outdoor Life Network 29 Game TV 30 OWN - Oprah Winfrey Network 31 DTOUR 32 BNN - Business News Network
13 BANFF SUNSHINE VILLAGE APP DOWNLOAD OUR APP TO HAVE A POCKET FULL OF SUNSHINE.
Our Banff Sunshine Village App is available for FREE download on both the Apple Store and Android App Store
14 GOAT’S EYE MAP TRAIL MAPS
GOA S E E MTN. m E EA ES
LOOKOU MTN. 5 m
Hike up Trail Saddledome
Stampede Renegade SKI AREA BOUNDARY See Lookout Goat’s Head Soup Think Again Mountain Map 71 130 Mother-In-Law 107 Eagle Ewe First Wildside Farside 106
128 Cleavage 105 Sunshine Coast 104 Fall Line Raptor 84 85 86 ee e ne 83 87 O N OF BANFF 82 ec al e c n Sky Dive km mi NE of Sunshine Stampeders Way 74 135 125 l
Eagle 133 Glades
Hell’s Kitchen 71 89 88 Rolling Thunder 78
Wildfire
81 Chicken 90 80 137 79
The Big Woody Afterburner 73 72 16 Rock Goatsucker Glade