Microsoft 365 Business Licensing Deck
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Microsoft 365 Business training Charlie Harris – Territory Channel Manager Modern workplace for SMB James McCarthy – Product Marketing Manager – Microsoft 365 for SMB Edd Dale – Partner Consultant – The Readiness Company Charles Eales – Territory Channel Manager Modern workplace for SMB Welcome Welcome Housekeeping Agenda 9.30am-10am – Registration and Coffee 10am-10.30am – Introduction to the Microsoft 365 Business opportunity 10.30am-12pm – Microsoft 365 Business product training 12pm-1pm – Lunch 1pm-2pm – Microsoft 365 Business resources 2pm-2.30pm – Q&A and close TLA Guide Modern Workplace (MW) – Microsoft 365, Office 365, EMS and Windows 10 (and Surface!) NSA – Net Seat Adds NCA – Net Customer Adds Indirect Provider – Your CSP provider SMB – Customers not managed directly by Microsoft Usage and Consumption – Driving customer adoption of our services, driving successful CLM and customer retention Microsoft 365 Partner Growth momentum Microsoft 365 Partner Growth momentum Partners prioritising Partners Microsoft Modern Microsoft 365 are transacting on Workplace CSP growing on Microsoft 365 revenue is growing average by 200% typically attach 2-3 at a consistent rate YoY revenue and more services to of 4% MoM and NSA are growing those transacting 80%+ YoY on CSP 130% MoM on Office 365 Microsoft 365 Partner Growth momentum In October over Only 300 partners 95% of these 5k partners transacted on partners work with transacted on Microsoft 365 and the Indirect Office 365 that is increasing providers who through our by average 10% invited you here Indirect channel each month Three core opportunities Why Cloud? Teamwork Security Managed 10% services revenue Microsoft Gold partner ProServeIT helps SMBs reduce cost with managed security Managed services 12% services margins Expected managed Microsoft 365 10% services attach rate Increases profitability across the board Anticipated managed 8% services revenue Anticipated deployment 20% and advisory services revenue Source: A Forrester Total Economic ImpactTM Study, "The Partner Opportunity For “Business Cloud Suite".” June 2017 Profitability of project services and managed services Managed services Typical margins ……………. 40-50% Total revenue ……………….. $125-175/ user $25 - $50 IP Development and Process Automation user/month Premium Device as a Service $75 user/month Profitability $15 - $25 Security as a Service Project services user/month Typical margins ……………. 30-40% Advanced Total revenue ……………….. $90-$150/ user Backup as a Service $10 user/month Premium Security Assessment $35 - $70/ user Advanced Tech Audit $20 - $30/ user $10 - $15 Basic Support and Learning user/month; Basic Migration $35 - $50/ user Modern Workplace Priorities Grow Create Transform Grow Microsoft 365 Subscribers H2 Hot Topics / Focus H2 Hot Topics / Focus Security and Collaboration Windows and Compliance • Transitioning Office EOS customers from Skype • Shift to Windows 10 • GDPR and Compliance to Teams and Microsoft 365 • Intune, ATP and MFA • Driving Teams • Office 2010 EOS for SMB customers adoption • Modern Desktop • Secure Score • Windows Autopilot What is resonating with customers? What is resonating with customers? • Security – specifically MFA, conditional access, secure score • Simplified management – a single pane of glass • Intune – although customers requesting partners manage this solution for them • Business continuity – removal of single points of failure Securely run and grow your business with Microsoft 365 Business Edd Dale R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216 R216 Orange R255 OrangeLight R230 GrayLight G59 G59 G140 G230 B1 B0 B230 R168 R168 Red Dark R232 Red R210 Gray G0 G0 G17 B210 G210 B0 B35 R92 R92 Magenta Dark R180 R180 Magenta R227 Magenta Light R115 GrayMid G0 G0 G0 G0 G0 B115 G115 B92 B158 B140 R50 R50 PurpleDark R92 Purple R180 PurpleLight B80 G80 R80 Gray Dark G20 G20 G45 G160 G160 B90 B145 B255 R0 R0 Blue Dark R0 Mid R0 Blue R0 BlueLight R0 Rich Black G32 G32 G24 G120 B242 G188 B0 G0 Blue B80 B143 B215 R0 R0 TealDark R0 Teal R0 TealLight G75 G75 G130 G178 B80 B114 B148 x R0 R0 Green Dark R16 Green R186 GreenLight G75 G75 G124 G124 G216 G216 B28 B16 B10 Employees work on nearly on work Employees compared to 5 years ago years 5 to compared the number of teams, of number the 2 2015 1995 x 4 R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216 R216 Orange R255 OrangeLight R230 GrayLight G59 G59 G140 G230 B1 B0 B230 R168 R168 Red Dark R232 Red R210 Gray G0 G0 G17 B210 G210 B0 B35 R92 R92 Magenta Dark R180 R180 Magenta R227 Magenta Light R115 GrayMid G0 G0 G0 G0 G0 B115 G115 B92 B158 B140 R50 R50 PurpleDark R92 Purple R180 PurpleLight B80 G80 R80 Gray Dark G20 G20 G45 G160 G160 B90 B145 B255 R0 R0 Blue Dark R0 Mid R0 Blue R0 BlueLight R0 Rich Black G32 G32 G24 G120 B242 G188 B0 G0 Blue B80 B143 B215 R0 R0 TealDark R0 Teal R0 TealLight G75 G75 G130 G178 B80 B114 B148 R0 R0 Green Dark R16 Green R186 GreenLight G75 G75 G124 G124 G216 G216 B28 B16 B10 R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216 R216 Orange R255 OrangeLight R230 GrayLight G59 G59 G140 G230 B1 B0 B230 R168 R168 Red Dark R232 Red R210 Gray G0 G0 G17 B210 G210 B0 B35 R92 R92 Magenta Dark R180 R180 Magenta R227 Magenta Light R115 GrayMid G0 G0 G0 G0 G0 B115 G115 B92 B158 B140 R50 R50 PurpleDark R92 Purple R180 PurpleLight B80 G80 R80 Gray Dark G20 G20 G45 G160 G160 B90 B145 B255 R0 R0 Blue Dark R0 Mid R0 Blue R0 BlueLight R0 Rich Black G32 G32 G24 G120 B242 G188 B0 G0 Blue B80 B143 B215 % R0 R0 TealDark R0 Teal R0 TealLight G75 G75 G130 G178 B80 B114 B148 R0 R0 Green Dark R16 Green R186 GreenLight about G75 G75 G124 G124 G216 G216 B28 50 B16 B10 by 2020 by of the workforce workforce the of Millennials will comprise will Millennials % 90 of the world’s data data world’s the of over generated was years 2 last the Information is more more is Information available… widely R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216 R216 Orange R255 OrangeLight R230 GrayLight G59 G59 G140 G230 B1 B0 B230 R168 R168 Red Dark R232 Red R210 Gray G0 G0 G17 B210 G210 B0 B35 R92 R92 Magenta Dark R180 R180 Magenta R227 Magenta Light R115 GrayMid G0 G0 G0 G0 G0 B115 G115 B92 B158 B140 R50 R50 PurpleDark R92 Purple R180 PurpleLight B80 G80 R80 Gray Dark G20 G20 G45 G160 G160 B90 B145 B255 R0 R0 Blue Dark R0 Mid R0 Blue R0 BlueLight R0 Rich Black G32 G32 G24 G120 B242 G188 B0 G0 Blue B80 B143 B215 R0 R0 TealDark R0 Teal R0 TealLight G75 G75 G130 G178 B80 B114 B148 R0 R0 Green Dark R16 Green R186 GreenLight G75 G75 G124 G124 G216 G216 B28 B16 B10 R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216 R216 Orange R255 OrangeLight R230 GrayLight G59 G59 G140 G230 B1 B0 B230 R168 R168 Red Dark R232 Red R210 Gray G0 G0 G17 B210 G210 B0 B35 R92 R92 Magenta Dark R180 R180 Magenta R227 Magenta Light R115 GrayMid G0 G0 G0 G0 G0 B115 G115 B92 B158 B140 R50 R50 PurpleDark R92 Purple R180 PurpleLight B80 G80 R80 Gray Dark G20 G20 G45 G160 G160 B90 B145 B255 % R0 R0 Blue Dark R0 Mid R0 Blue R0 BlueLight R0 Rich Black G32 G32 G24 G120 B242 G188 B0 G0 Blue B80 B143 B215 R0 R0 TealDark R0 Teal R0 TealLight G75 G75 G130 G178 B80 B114 B148 87 R0 R0 Green Dark R16 Green R186 GreenLight G75 G75 G124 G124 G216 G216 B28 B16 B10 to uploading work files to to files work uploading to account personal a of senior managers admit admit managers senior of more freely… freely… more and it’s being shared shared being it’s and Employees using personal mobile devices What does today look PCs refreshed IT purchasing when dead decisions like for your customers? made “on the spot” No technology strategy New PCs bought adhoc “Good enough” platforms Fragmented end-point Legacy solutions back office Local Logins /MSA Cybercriminals target businesses of all sizes One in four SMBs targeted (1) 24% customer’s privacy violated 20% trade secrets leaked Average loss (2) 33% $79,841 (1) (1) Source: Small Business Cyber Security Study, Microsoft & YouGov, April 2018 (2) Source: Better Business Bureau “2017 State of Cybersecurity Among Small Businesses in North America. https://www.bbb.org/globalassets/shared/media/state-of- cybersecurity/updates/cybersecurity_final-lowres.pdf What does today look like for you? Increased security Cross-platform exposure device management requirements Increasingly Race to the bottom Custom solutions pricing impacts Need to source required for complex deal profitability best of breed interoperability solutions customer demands Difficulty Greater effort differentiating to maintain brand customer base Increased implementation Multiple tech Tougher and products competitive management complexity Multiple technology environment vendors servicing single client Digital transformation Technology challenges faced by small and midsized businesses today Keeping Mobile, Protecting Cyber threats & technology distributed sensitive data phishing schemes up-to-date workforce Title here Theplease! End is Nigh • Content here! • Content here! Windows 10 The mainstream support for Windows 7 (Service Pack 1) ended on January 13, 2015, and the extended support ends on January 14, 2020. The mainstream support for Windows 8.1 ended on January 9, 2018, and its extended support will end on January 10, 2023. Best of EMS Best of App protection for Office mobile protection App apps Device Management for Windows 10 PCs data Selective company wipe of R255 R255 Yellow R255 YellowLight R255 White G185 G185 G241 G255 B0 B0 B255 R216