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Central Agency on Aging, Inc. 2015 Annual Report

“Promoting Independence, Choice and Access to ... Services for All Ages, Incomes, and Abilities”

Table of Contents

Message from the President/CEO…..……………………………………… 3

Who We Are ………………………………………………………………...4

Our Mission ………………………………………………………………….5

FY15 Revenue and Expenditures at a Glance ……………………………..6

Fiscal Report ………………………………………………………………... 7

Program Performance & Detail Services Report ……………………..….. 8

Coordination, Program Development and Advocacy ………………….. 9

Direct Services …………………………………………………….…….…..10

Funded Service Providers …………………………..………………………16

Caregiver Resource Centers, Additional Resources, and Heart of Illinois ADRN Partners…………………..………………………...... …………...20

Board of Directors, Area Advisory Council……………………………….22

Staff ……………………………………………………………………...…..23

Central Illinois Agency on Aging, Inc. 700 Hamilton Boulevard, Peoria, IL 61603 Telephone: (309) 674-2071 Fax: (309) 674-3639 Website: http://www/ciaoa.net

2 Message from the President/CEO

The last year has been a truly challenging time. We have suffered through a year with the State of Illinois having no budget and funding uncertainties from the Federal Government. Yet the need for our services continues to grow. While Illinois populations have decreased in the last few years, the 60+ aged populations still continues to grow. From 2013 to 2014, Illinois had an increase of 3.4% in the senior population. The needs are continually growing. In addition, we are serving caregivers, grandparents raising grandchildren and persons with disabilities whom are under the age of 60, thus we are truly serving people of all ages. The total number of people we served in our last fiscal year was over Keith Rider, CMA 28,000 people in our 6 county service area.

Our mission has changed to an intergenerational cliental. We can help persons of all ages, income and abilities seeking information and assistance about personal services, care of relatives and friends and programs and services for long term care and support. We will be a part of the No Wrong Door State of Illinois initiative in which people of all ages can get help no matter who they contact for help. Our staff is AIRS certified (Certified Information and Assistance Specialist) and are trained to provide information and assistance all that need it. We have trained Options Counselors who value consumer choice and consumer control and help them make their own decisions regarding their care options. Our agency also coordinates and works with other agencies and organizations in our area through our ADRN (Aging and Disability Resource Network) and the Caring Connection.

We are also pleased to offer evidence-based health promotion programs, including Chronic Disease Self- Management Workshop, Diabetes Self-Management Workshop, Active Living Every Day Workshop, and A Matter of Balance Program, Healthy IDEAS depression screening along with other programs which help participants take action for a safer and healthier future. We continue to fund nutrition programs, transportation programs, information and assistance, legal help, medication management, ombudsman program, mental health screening, caregiver support programs, outreach and other services. All these programs make a difference in our service area.

We have many challenges going forward, but we also have many benefits. Our staff and volunteers are all top-notch and I give them all a much needed thank you. We cannot do what we do without everyone. Also, many thanks go to our board and council members. Your input is greatly appreciated. Our partner agencies are also to be thanked and appreciated for the great job they do. It takes all of us working together to make a difference in our communities and with our seniors.

Keith A. Rider President/CEO

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CIAA’s Board of Directors is comprised of three representative members from each county and

Who We Are . . . ex-officio members as determined. The Board makes decisions on policy, programs, and funding.

The Area Advisory Council membership is based on CIAA is an independent not-for-profit the total population by county as outlined in the organization with a 42 year history of providing Bylaws. The Council advises the agency on the issues service to older persons and their caregivers. and needs of older persons and caregivers in our CIAA’s guiding principles are that we: service area and on national issues that may affect

older persons and caregivers.  Believe in the independence and dignity of older persons;

 Empower older persons to exert control over his or her own life;

 Increase access to needed services of quality; Remember this: that there

 Target services to older persons with greatest is a proper dignity and economic and social need; proportion to be observed

 Develop services based on the needs of in the performance of priorities of older persons and their every act of life. caregivers. Marcus Aurelius With 94,771 age 60 years and older living in a six-county service area of Fulton, Marshall, Peoria, Stark, Tazewell, and Woodford counties, CIAA strives to serve older persons and their caregivers in a holistic way through planning, coordination, program development, advocacy, and direct service provision.

Area Agencies on Aging are authorized by the Older Americans Act to provide services to older persons and their caregivers. CIAA is one of 13 in Illinois and 622 throughout the country. Area Agencies on Aging in Illinois are authorized by the Older Americans Act of 1965 as amended, the Illinois Act on Aging, and the Illinois Department on Aging, and have service areas that cover the entire state.

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 Administering funds for services supported by the Older American Act, the Illinois Act on Our Mission Aging, and other Agency funds, as well as developing new resources for these services;

Central Illinois Agency on Aging, Inc.’s Board,  Coordinating with providers of services Council, and Staff believe in the independence and supported by resources that do not come dignity of older persons, and that each older through the Agency; and person should, to the extent possible, be  Encouraging advocacy efforts on behalf of empowered to exert control over her or his own older persons to facilitate access and use of life. The Agency believes that all older persons existing services and to develop other needed should have access to needed services of quality, services. but targets funding for services for older persons with greatest economic need. The efforts of the Agency are based on the needs and priorities of

older persons, as identified by older persons themselves; the requirements of the State of Illinois and the Federal Government; and the expert opinions of Board, Council, and Staff.

As an agency, CIAA does planning, program development, coordination, and advocating for services and resources to older persons and caregivers in our service area. To meet our mission, CIAA plans a comprehensive and coordinated network that contains a wide variety of services for older persons. CIAA funds several services and directly provides others, including:

 Developing access to needed services for older You can change your persons; beliefs so they empower

 Improving the quality of services supported your dreams and desires. by the Older American Act, the Illinois Act on Create a strong belief in Aging, and other Agency agreements; yourself and what  Stimulating community response and informal you want. resources through local organizations;

Marcia Wieder

5 FY15 Revenue and Expenditures at a Glance

FY15 Actual Revenue

Total 3.7 Mil

State 1.75M 48%

Other 145K

3%

Federal 1.79M 49%

FY15 EXPENDITURES Total 3.7M

Adm Related CIAA Admin 347K Direct Services 207K 9.4%

State Direct Services 415K 11.2%

Federal Direct Services 294K 7.9% Passed thru to Local Agencies 2.35M 63.2% CIAA Local Programs 103K 2.8%

6 Central Illinois Agency on Aging, Inc. September 30, 2015

Statement of Financial Position 2015 Assets Current Assets Cash 138,663 Grant Award Receivables 280,051 Other Receivables 4,372 Property and Equipment 0 Total Assets 423,086

Liabilities and Net Assets Current Liabilities: Accounts Payable 63,423 Grants Payable 0 Accrued Liabilities 65,781 Accrued Interest 0 Deferred Grant Revenue 0 Current Portion of notes payable 0 Total Current Liabilities 129,204

Long term notes payable, net of current maturities 0

Net Assets 293,882

Total Liabilities and Net Assets 423,086

Statement of Activities Receipts: IDOA grants 2,186,310 IDOA grants - non-matching 737,035 NSIP Commodities 219,705 Investment Income 12,000 State Health Assistance Program (SHAP) 86,635 Substance Abuse Grant - DHS 0 Civil Monetary Penalties Fund 0 Medicare Modernization Act Funds (SPAP) 0 Mature Solutions Case Management 172,579 CCU FSS, Capacity & Assisted Technology Grants 0 ADRC Program 63,098 Veterans Independence Program 0 Nutrition Services 77,030 Other 134,373 Total Receipts 3,689,575

Expenses: Program Services Title IIIB Community Services 646,882 Title IIIC Nutrition Services 1,364,907 Title IIID Health Promotion and Disease Prevention 30,544 Title VII Elder Abuse Services 5,306 Title V Senior Employment Services 45,884 Title IIIE Caregiver Support Services 172,452 State Matching Funds 78,379 Ombudsman Services 160,068 Elder Abuse and Neglect Program 618,483 Senior Employment Specialist Program 14,771 Long-term Care System Development Grant 12,760 Investment Income Fund 12,000 State Health Assistance Program (SHAP) 92,442 Substance Abuse Grant - DHS 0 Civil Monetary Penalties Fund 0 Medicare Modernization Act Funds (SPAP) 0 Mature Solutions Case Management 176,767 CCU, FSS, Capacity & Assisted Tech Grants 0 ADRC Program 64,898 Nutrition Services 77,030 Veterans Independence Program 0 Other 141,571 3,715,144

Change in Net Assets -25,569 Net Assets at Beginning of Year 319,451 Net Assets at End of Year 293,882

7 2015 Program Performance and Detail Services Report

Total Direct Services 28,148 Information & Assistance Caregiver/GRG Information Caregiver/GRG Assistance Caregiver/GRG Education Transportation - Assisted Medicare Part D/State Pharmaceutical Assistance

Total Title III-B Access Services 17,921 Transportation

Total Title III-B In-Home Services 25 Chore/Housekeeping Residential Repair & Renovation Gap-Filling Services

Total Title III-B Community Services 1,323 Legal Assistance

Total III-C Community Services 64,092 Congregate Meals

Total III-C In-Home Services 192,836 Home-Delivered Meals

Total III-D Community Services 666 Health Promotion Programs Home Injury Control Services Medication Management

Total III-E Information Services 3,041 Caregiver and GRG

Total III-E C/S/T Services 800 Counseling (Caregiver/GRG) Support (GRG) Training & Education (Caregiver/GRG)

Total III-E Respite Services 554 Caregiver Respite

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Coordination,  working with multiple providers of home- delivered meals, transportation services, mental Program health services, and senior centers to prevent Development, duplication and encourage efficiency. Program Development and Advocacy Program development services include the creation Coordination of new services, or the expansion or improvement of existing services. Examples of CIAA’s program Coordination services performed by CIAA include development services are: working with other funding agencies and service providers to develop a network of services and  assessing needs of older persons, family benefits to meet the needs of older persons, family caregivers, and grandparents raising caregivers, and grandparents raising grandchildren, grandchildren and making plans to meet their as fully as possible and to encourage providers to needs; work together to meet the needs of older persons.  working with legislators, governing bodies, Examples of coordination services include: community groups, and others to start new  entering into agreements to work with other services for older persons, family caregivers, agencies and providers; and grandparents raising grandchildren;

 assisting groups interested in offering help to  helping service providers to expand their older persons, family caregivers and services to un-served communities or to grandparents raising grandchildren; underserved population groups, such as working to open congregate nutrition sites or  acting as liaison between health care figuring out how to make minority seniors and providers and facilities and agencies offering other culturally diverse groups aware that social services; services are available;

 meeting with community foundations and  educating providers on available programs businesses to solicit their support of services for that are new or unfamiliar; older persons, family caregivers, and  coordinating forums for the exchange of grandparents raising grandchildren, so that new information and for developing working or expanded services can be offered; alliances among providers;  providing assistance to grassroots organizations  working with others to provide application and other groups of volunteers and seniors to assistance with Extra Help, and Medicare Part provide services; and, finding new sources of D, weatherization assistance, utility assistance, funds for services for older persons, family housing opportunities, employment services, caregivers, and grandparents raising and disaster and other emergency relief; and grandchildren.

9 Advocacy Direct Services Through its Advocacy services, CIAA represents and supports older persons in their efforts to get Provided by CIAA services and benefits. Advocacy services include: Central Illinois Agency on Aging, Inc. does planning,

development, coordination, and advocating for  informing elected officials and private or services and resources to provide services to older public agencies of the needs of older persons and caregivers in our service area. In order persons; to best serve our clients, CIAA provides the  helping older persons express their concerns following direct services: to housing authorities, city administrations, Information & Assistance provides current township officials, other governmental information on opportunities and services available bodies, and private organizations; within the community; assesses problems and  urging changes in methods used by capacities of older persons and caregivers; links providers that make it difficult for older clients to opportunities and services available; and persons to get the assistance they need; offers follow-up to ensure that the needed services were received or opportunities were accessed.  holding public hearings or forums on the needs of older persons and distributing Caregiver Information, Caregiver Assistance and information about their needs; Caregiver Training provide current information on resources and services with a focus on the unique  informing older persons of legislative or situation of family caregivers and grandparents other developments that affect them; raising grandchildren. We also provide assistance to

identify needs of caregivers, link the caregiver to  participating in community activities to resources and services available within their meet the needs of older persons; and communities, and offer follow-up to ensure that the

 working with emergency/disaster agencies, needed services were received or resources were participating in development of emergency accessed. In 2015 our Caregiver Specialist was plans that address special needs trained in the use of a caregiver assessment tool populations, and helping older persons in called T-Care, which is an evidenced based tool to disaster situations. help caregivers obtain services the best fit their specific physical, social and emotional needs based on what has proven effective in thousands of other Independence I have caregiver cases.

long considered as the grand Employment Services provide direct employment blessing of life, the basic of services for individuals aged 55 and older through the Senior Community Service Employment every virtue. Program (SCSEP) as described under Title V of the

Mary Wollstonecraft Older American Act. SCSEP increases public

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Additional direct services include: Faith in Action: Interfaith Caregiver Network is a network and support system for congregations,

awareness about employing the older worker, and agencies, and individuals with traditions of caring

promotes useful part-time or full-time work for older adults by providing minor home repairs,

opportunities through cooperative working relations yard work and removal, shopping assistance, with community service agencies, businesses, and and telephone assurance. The Interfaith Caregiver workforce agencies. Enrollees are oriented, assessed, Network sponsors two activities a year: A Taste of and referred to skill enhancement training. The main Faith which is usually held in the Spring and the goal of the program is for the participant to secure Ecumenical Luncheon and Volunteer Recognition unsubsidized employment. The Senior Employment which is generally a late summer/early autumn Specialist Program (SESP), funded by the Illinois event. General Revenue, matches interested older workers with jobs at local businesses by coordinating with Transportation Services are available for Seniors local agencies, private and public employers, and Caregivers in the City of Peoria and Northern universities and colleges. Tazewell County who are 60 years of age or older to and from community facilities and resources for Benefit Access Program purposes of acquiring/receiving services, to CIAA offers application assistance for the participate in activities or attend events in order to Department on Aging’s Benefit Access Program, reduce isolation and promote successful formerly known as the Circuit Breaker Program, independent living. allows for the Secretary of State’s office to provide for a reduced-fee license plates and Ride Free Bus Private Pay Transportation services are available to Pass aimed toward senior citizens and persons with groups for outings to area destinations. This service disabilities with specific qualifications. is available any day of the week, including evenings and weekends. Our wheelchair accessible Individuals may be entitled to a discount on one vehicle can accommodate up to 20 passengers. license plate per household and/or a Ride the Bus for free if they are 65 or older or disabled. There Mature Solutions: Care Management for Older are income limits for this program: 1 person Adults provides services to residents, 60 years or $27,610, 2 people $36,635, and 3 people $45,657. older, in rural Peoria County, which includes the communities of Alta, Bartonville, Bellevue, Assistance with Prescription Medications. Central Brimfield, Chillicothe, Dunlap, Edelstein, Edwards, Illinois Agency on Aging provides a unique service Elmwood, Glasford, Hanna City, Kickapoo, to persons in Fulton, Marshall, Peoria, Stark, Kingston Mines, Mapleton, Mossville, Peoria Tazewell, and Woodford counties who are 65 and Heights, Princeville, Rome, Trivoli, and West older, and persons with a disability. Prescription Peoria. assistance staff counsels and provides information to clients regarding their decision to enroll in a These services are targeted to older persons with Medicare Part D prescription drug plan, and they greatest economic or social need, with particular provide direct assistance with the enrollment attention to low-income minority persons; and process. frail/disabled older persons, who will be given priority for services. 11 Continue on next page

Additional direct services include: Pathways to Community Living from Institutional Community-Based Settings. Pathways to

Care management helps older people determine Community Living in Illinois was developed under what their specific needs are and what services are the Money Follows the person (MFP) Rebalancing available in the community to meet those needs. A Demonstration, which was authorized by the Deficit case manager makes a home visit to discuss needs Reduction Act of 2005 and extended under Section and determines what programs and services 2403 of the Affordable Care Act. Illinois’ Pathways individuals are qualified for. to Community Living/MFP Program relies on a strong collaborative, inter-agency approach to the Mature Solutions Two: Private Pay Care implementation of the program. In a coordinated Management. This service is available to individuals effort with the Center for Prevention of Abuse’s who might not otherwise financially qualify for Long Term Care Ombudsman Program, Central services provided by Mature Solutions. Geriatric care Illinois Agency on Aging, Inc. has trained staff that management involves an in-depth assessment, helps develop a transition team to implement the developing a care plan, arranging for services, and Money Follows the Person Program. following up or monitoring care. Geriatric care managers (GCMs) are health and human services Transition coordination involves assessing professionals who have specialized knowledge and consumers’ potential to live in the community, experience related to aging and senior care issues. arranging for long-term services and supports, and GCMs assist older adults and their families to plan finding affordable, accessible housing. MFP is for and implement ways to allow for independence, intended to be a one-time only process to help with safety, and comfort. the initial set up of basic living arrangements, as well as linkages to services needed to live independently.

In collaboration with community service providers, and other key long-term care stakeholders, this program complements the Centers for Medicare & Medicaid Services (CMS) “Money Follows the Person Initiative” by strengthening the capacity of states and local networks to reach older adults before they enter a nursing home and spend down to Medicaid.

Really great people make you feel that you, too, can become great.

Mark Twain

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Additional direct services include: Aging and Disability Resource Network. The Aging

and Disability Resource Network (ADRN), a Nutrition Services. The program is designed for collaborative effort of the Administration on Aging anyone who wants a hot healthy nutritional and the Centers for Medicare & Medicaid Services balanced meal every day of the week. We have (CMS) at the federal level, is designed to four Food & Fellowship Café locations that are also streamline access to social and health services. The

on the bus line in the City of Peoria: two federal agencies envision ADRN as highly

 South Side Manor visible and trusted places available in every  Sterling Towers community across the country where people of all  Heartland Apartments ages, incomes and disabilities go to get information on the full range of long-term support options.  St. Sharbel The ultimate goal of the ADRN is to serve all Lunch is served 5 days per week Monday-Friday individuals with long-term care needs regardless of at 11:30 a.m. The site managers are available from their age, income, or ability. 10:00 a.m.- 1:00 p.m. for conversation and

occasional activities. Options Counseling. Core partners from the Heart of Illinois Aging and Disability Resource Center CIAA also has seven congregate meal sites in Fulton include CIAA, the CCUs and the CILs in the service County and also offers the home delivered meal area. Advocates for Access (CIL), Fulton County program throughout Fulton County. Meals are CCU, and Mature Solutions (CCU) agreed to offered from 2-5 days (Mon.-Fri) depending on the partner with CIAA to provide Options Counseling.

location.

These agencies with CIAA participated in Options

Congregate meals are served at 11:30 a.m. Counseling training and piloted the services.

 South Fulton Senior Center – City of Astoria Active Living Every Day (ALED). This program is a  Maple Manor – City of Canton behavior change  Federated Church – City of Avon program that is designed  American Legion Post #26 – City of Vermont to help you make simple  Cuba Senior Center – City of Cuba lifestyle changes  Presbyterian Church – Lewistown necessary to incorporate  Spoon River Towers – Lewistown physical activity into

your everyday life.

This is not an exercise program. The classes will

give you the tools to overcome barriers to physical

activity, set realistic goals, and stay motivated. This

is a researched based curriculum that is proven to work and is offered free of charge to the community.

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Additional direct services include: Diabetes Self-Management Program. This workshop also is given 2 1/2 hours once a week for

Living Well Being Well, The Chronic Disease six weeks, in community settings such as churches, Self-Management Program. community centers, libraries and hospitals. People Central Illinois Agency on Aging, Inc. (CIAA) offers with Type 2 diabetes attend the program in groups the Chronic Disease Self-Management Program of 12-16. Workshops are facilitated from a highly within its six-county service area. Developed by the detailed manual by two trained leaders, one or Division of Family and Community Medicine in the both of whom are peer leaders with diabetes School of Medicine at Stanford University, the themselves. Chronic Disease Self-Management Program is a Subjects covered include: workshop given two and a half hours, once a week, for six weeks, in community settings such as 1) Techniques to deal with the symptoms of senior centers, churches, libraries and hospitals. diabetes, fatigue, pain, hyper/hypoglycemia, People with different chronic health problems stress, and emotional problems such as attend together. Workshops are facilitated by two depression, anger, fear, and frustration;

trained leaders, one or both of whom are non- 2) Appropriate exercise for maintaining and health professionals with a chronic diseases improving strength and endurance; themselves. 3) Healthy eating

Subjects covered include: 4) Appropriate use of medication; and

1) Techniques to deal with problems such as 5) Working more effectively with health care frustration, fatigue, pain and isolation, providers.

2) Appropriate exercise for maintaining and Participants will make weekly action plans, share improving strength, flexibility, and endurance, experiences, and help each other solve problems 3) Appropriate use of medications, they encounter in creating and carrying out their

4) Communicating effectively with family, friends, self-management program. Physicians and other and health professionals, health care professionals both at Stanford and in the community have reviewed all the materials in 5) Nutrition, and, this course. 6) How to evaluate new treatments. Each participant in the workshop receives a copy of Each participant in the workshop receives a copy the companion book, Living a Healthy Life with of the companion book, Living a Healthy Life With Chronic Conditions, and an audio relaxation and Chronic Conditions, 3rd Edition, and an audio relaxation exercise tapes. It is the process in which the tape, Time for Healing.* It is the process in which the program is taught that makes it effective. program is taught that makes it effective. Classes Classes are highly participative, where mutual are highly participative, where mutual support and support and success build the participants’ success build the participants’ confidence in their confidence in their ability to manage their health ability to manage their health and maintain active and maintain active and fulfilling lives. and fulfilling lives. 14 Continue on next page

Additional direct services include: The Veterans Independence Program (VIP) in Illinois serves veterans of any age who are at risk

for nursing home admission will decide for Veterans Independence Program in Illinois . . . A themselves the mix of services will best meet their federal, state and local collaboration of the Veterans needs. The program provides veterans the Health Administration (VHA), Administration on opportunity to receive home and community Aging (AoA), Illinois Department on Aging and Area based services that enable them to avoid Agencies on Aging (Veteran’s Directed Home and institutionalization and continue to live in their Community Based Service Program) homes and communities.

The Veterans Administration (VA) Medical Centers Having in place the Community Living Program, will purchase a product from Area Agencies on which met the basic elements of a nursing home Aging known as the Veterans Directed – Home and diversion program and meeting the readiness Community Based Service program and in Illinois criteria for consumer directed programs, enabled as the Veterans Independence Program. Central Central Illinois Agency on Aging to begin accepting Illinois Agency on Aging, Inc. is among the Area referral of veterans for enrollment into the Agencies on Aging in contract with the VA Medical program. Center in Danville. The Veterans Independence Program facilitates The Veterans Independence Program (VIP) in services in a consumer directed fashion. Veterans Illinois serves veterans of any age who are at risk enrolled receive an assessment and care planning for nursing home admission will decide for assistance but decide for themselves, or with a themselves the mix of services will best meet their participant representative, what mix of goods and needs. The program provides veterans the services will best meet their, and their family opportunity to receive home and community caregiver’s care needs; manage a flexible, based services that enable them to avoid individual budget; hire and supervise their own institutionalization and continue to live in their workers, including family or friends; purchase homes and communities. items or services needed to live independently in the community; have fiscal management and Having in place the Community Living Program, support services which facilitate service delivery; or which met the basic elements of a nursing home utilize traditional service providers if desired. All diversion program and meeting the readiness veterans enrolled in the VA health care system are criteria for consumer directed programs, enabled eligible to participate in the Veterans Independence Central Illinois Agency on Aging to begin accepting Program. referral of veterans for enrollment into the program.

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Funded Services Marshall County: Camp Grove (home delivered only), Henry, Lacon (home delivered only),

Sparland (home delivered only), Toluca (home In addition to direct services, Central Illinois Agency delivered only), Wenona, Wyoming (home on Aging, Inc. administers grants and contracts to delivered only); Peoria County: Chillicothe, area service providers and assures quality of funded Elmwood (home delivered only), Glasford, Hanna services. City (home delivered only), Peoria, Princeville; Nutrition Services Stark County: Bradford, Toulon; Woodford County: Metamora; Tazewell County: Delevan  Central Illinois Agency on Aging, Inc. (home delivered only), East Peoria (home delivered  MSW Projects of Henry, Illinois only), Hopedale, Mackinaw, Pekin, South Pekin  Neighborhood House (home delivered only), Tremont, Washington.

Congregate nutrition sites cover all of our Transportation Services six-county area, and offer a hot, well-balanced meal at least once a day. They also offer seniors  Central Illinois Agency on Aging, Inc. time out of the house or apartment, to socialize,  City Lift talk, play a game of cards, or find out what is going  County Link on in the community.  MSW Projects of Henry Illinois  We Care, Inc. The home-delivered meal program keeps seniors living on their own in their own homes. It is much Transportation services are available for persons more than delivering a hot meal. It’s about care age 60 years or older to and from community and concern and help that extend far beyond the facilities and resources for purposes of acquiring or mealtime. The program participants are mainly receiving services, to participate in activities or local people known within their community: a attend events in order to reduce isolation and next-door neighbor, a mother, a father, an aunt, an promote successful independent living.

uncle, grandmother, grandfather.

Congregate and home-delivered meals are available in the following communities: Fulton County: Avon, Astoria, Canton, Cuba, Dunfermline (home

delivered only), Fairview (home delivered only), Farmington (home delivered only), Ipava (home delivered only), Lewistown, Little America (home delivered only), London Mills (home delivered A good exercise for the only), St. David (home delivered only), Vermont; heart is to bend down and help another up.

Mother Teresa

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Additional funded services include:  Mental Health Depression Screening — The Center for Youth and Family Solutions

Health Promotion Services In accordance from the Administration on Aging,  A Matter of Balance — Methodist College CIAA is requiring

In accordance with the Administration on health promotion Community Living, CIAA is requiring health program to meet the Promotion programs to meet the Highest Criteria Highest Criteria Level Level of Evidence-Based Health Promotion of Evidence-Based programs. A Matter of Balance is a Highest Criteria Health Promotion programs. The Healthy IDEAS Evidence-based program. It is an 8 week group (Identifying Depression, Empowering Activities for program that provides practical strategies to Seniors) is the Highest Criteria Level program that reduce the fear of falling and promote increased screens participants for depression and assessing activity. Participants learn to view falls and fear of their severity’s educates older adults and caregivers falling as controllable; set realistic goals to increase about depression; links older adults to mental activity; change their health providers; and empowers older adults to

environment to reduce the manage their depression through a behavioral risk of fall factors; and activation approach that encourages involvement in exercise to increase strength meaningful activities. and balance. Outreach  Medication Management  Screening — Methodist College George Washington Carver Center In accordance from the Administration on Aging,  MSW Projects of Henry, Illinois CIAA is requiring health promotion program to  Tazwood Mental Health Center

meet the Highest Criteria Level of Evidence-Based Outreach services consist of partnering agencies Health Promotion programs. The HomeMeds providing an in-home visit to the senior to identify Program is the Highest Criteria Evidence-based what the needs of the senior and/or their caregiver program that consists of individualized in-home and available services and benefits to meet the screening, assessment and alert process to identify needs. The senior will be provided with medication problems. Computerized screening and information on how to access needed services and pharmacist review can help prevent falls, dizziness, benefits. Follow-up may be provided to determine confusion, and other medication-related problems whether the need has been met. for older persons living at home. Providers may also provide medication screening at health fairs throughout CIAA’s six-county geographic services area. This material working in conjunction with pharmacist or other medication expert.

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Additional funded services include: Senior Community Service Employment Services

 Central Illinois Agency on Aging, Inc. Legal Services  South Fulton Counseling and Consulting  State Legal Services This program increases public awareness about Legal services for low income persons and those employing the older worker, and promotes useful over 60 who have serious civil legal problems and part-time or full-time work opportunities. need legal help to solve them is provided. Low-income older workers in the program start with part-time community service training assignments that may result in permanent employment.

Adult Protective Services In loving one another through  Center for Prevention of Abuse - Adult Protective Services our works we bring an increase of grace and a growth Individuals 60 and older who get abused, neglected and/or financially exploited, many times are afraid in divine love. and do not know where to turn to for help. State Mother Teresa funds provide Adult Protective Services formally Elder Abuse Services which enable information and support, such as emotional or financial, to abused, neglected and/or financially exploited older persons.

Long Term Care Ombudsman Services I believe that nothing us more  Center for Prevention of Abuse - Senior important to our ability to Services effectively address our present The word ombudsman means “One who speaks on than understanding the lessons behalf of another.” Long term staff and trained volunteers communicate regularly with long-term learned from those who have care residents, listen to resident and family come before us. concerns, establish a relationship of trust with residents, keep all information confidential, Charlie Gonzalez encourage residents to speak for themselves, seek to resolve problems within the facility, and help protect residents’ rights. Continue on next page 18

Additional funded services include: Caregiver Resources: Education and Training  CRTC (Counseling and

Support Groups) Caregiver Respite Services  Central IL Chapter, Alzheimer’s Association What is Respite? Respite is a short time of rest or A caregiver can be anyone . . . a family member, a relief from one’s caregiving schedule. It can be time friend, a neighbor, who can be relied upon to spent sleeping, going to a movie or out to dinner, provide unpaid help to a senior. With the help of shopping, going to the beauty shop, attending our service providers, Central Illinois Agency on church, visiting friends, etc. A family caregiver who Aging, Inc., offers free individual counseling, does 24/7 care needs a minimum of 3 hours every support groups, training and education. Respite week of personal respite time to relax, rejuvenate services are also available, to help individual and regroup. CIAA offers a respite program that caregivers take a break from caregiving: in-home utilizes licensed home health, home nursing, skilled care for homebound seniors; adult day services for nursing facilities, assisted living and adult day health mobile seniors which offers socialization, meals and care in order to assure the caregiver that their family activities; and overnight care for seniors on a case- or friend is in the hands of licensed by-case basis. professionals. Sometimes caregivers use other family members or friends to supplement what formal services cannot provide in the form of a break. If family caregivers become exhausted providing the care, serious illness, depression, and sleep deprivation, etc. can result in both the family caregiver and care recipient needing hospital or nursing home care.

WHEN ONE IS ILL…TWO NEED CARE. These agencies provide respite:

 Bickford House Assisted Living (Peoria)  Bird in the Hand Staffing  Grandview Alzheimer’s Special Care Center

 Home Health Plus Services, Inc.  OSF/IPMR Senior World After a lifetime of working, raising  Petersen Healthcare (Toulon) families, and contributing to the  Reflections Memory Care Residence success of this nation in countless  Spoon River Home Health Services other ways, senior citizens deserve  Western Illinois Managed Home Services to retire with dignity.

Charlie Gonzalez

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Caregiver Peoria Public Library Washington District Library (McClure Branch) Five Points Washington

Resource Centers 315 W. McClure Ave. 380 N. Wilmor Road Peoria, IL 61604 Washington, IL 61571

Fulton County Washington Library Stark County Astoria Library (Sunnyland Branch) Toulon Library 220 West Broadway #1 Sunnyland Shopping Plaza 306 West Jefferson Astoria, IL 61501 Washington, IL 61571 P.O. Box 600 Spoon River Public Library District Toulon, IL 61483 Woodford County 201 South Third Wyoming Library Eureka Public Library District Cuba, IL 61427 119 North Seventh Street 202 South Main Street Peoria County Wyoming, IL 61491 Eureka, IL 61530

Central Illinois Agency on Aging, Inc. Tazewell County Filger Library 700 Hamilton Blvd. 261 East Fifth Ayer Public Library District Peoria, IL 61603 Minonk, IL 61760

208 Locust Street

Brimfield Public Library P.O. Box 500

111 South Galena Street Delavan, IL 61734 P.O. Box 207 Illinois Prairie District Public Library Mackinaw Brimfield, IL 61517 420 E. Front Street District Public Library Benson, IL 61516 Dunlap Public Library 117 South Main Street Illinois Prairie District Public Library 302 S. First Street P O. Box 560 101 Warrior Way Dunlap, IL 61525 Mackinaw, IL 61755

Germantown Hills, IL 61548 Lillie M. Evans Library Marquette Heights Library Illinois Prairie District Public Library 207 North Walnut Avenue 715 Lincoln Road 208 East Partridge Street P.O. Box 349 Marquette Heights, IL 61554 Princeville, IL 61559 Metamora, IL 61548

Morton Library Illinois Prairie District Public Library Peoria Heights Library 315 West Pershing Street 123 East Broad Street 816 East Glen Avenue Morton, IL 61550 Peoria Heights, IL 61616 Roanoke, IL 61561

Pekin Public Library Illinois Prairie District Public Library Peoria Public Library (Main Library) 301 South Fourth Street 411 Illinois Street 107 NE Monroe Avenue Pekin, IL 61554 Peoria, IL 61602 Spring Bay, IL 61611

Tremont Library Illinois Prairie District Public Library Peoria Public Library 215 South Sampson 102 W. Magnolia (Lakeview Branch) Tremont, IL 61568 Washburn, IL 61570 1137 W. Lake Ave.

20 Additional Resources in Our Community:

Fulton County Peoria County Tazewell County

Cuba Senior Center Pearce Community Center Eugene Miller Tazewell County 117 South Third Street 610 W. Cedar Street Senior Center Cuba, IL 61427 Chillicothe, IL 61523 551 South 14th Street Pekin, IL 61554 South Fulton County Stark County Senior Citizens Center 108 West Broadway Street Bradford Senior Citizens Center Astoria, IL 61501 160 West Main Street Bradford, IL 61421

HEART OF ILLINOIS ADRN PARTNERS

Central Illinois Agency on Aging, Inc. PCCEO Advocates for Access Prairie State Legal Services Autonomous Care Management Prairie States Legal Services Community Care System Riverview Senior Community Living Department of Human Services Senior World Illinois Valley Center for Independent Living St. Augustine Manor Mature Solutions St. Francis Medical Center College of Nursing Addus Healthcare Staff of Life Alzheimer’s Association Tazwood Mental Health Apostolic Christian Skylines The Center of Prevention of Abuse Camp Big Sky The Centre for Youth and Family Solutions Care Solutions We Care Central IL Center for the Blind and Visually Impaired YWCA of Canton Circle of Life Home Care Comfort Keepers Courtyard Estate of Peoria Eater Seals of Peoria-Bloomington Heartland Apartments Heartland Healthcare Centers Home Care Personal Service Home Health Plus Neighborhood House Association Bold=Core Partners 21 2015 -2016 Board of Directors

Robert Mueller, President (Stark) Roger Hawk (Stark) Barry Beck, Vice-President (Fulton) Joe Hendel (Fulton) Roger Wiseman, Treasurer (Woodford) Joan Herron (Woodford) Cindy Levingston, Secretary (Fulton) Robert Johnson (Peoria) Wanda Aberle (Tazewell) Mary Frances Prayne (At-Large Marshall) Jean C. Aldag-Daniels (Tazewell) Patricia Reinbacher (Marshall) Steven Buttice (Tazewell) Denny Rewerts (Stark) Thomas Eckert (Woodford) Raymond Russ (Marshall) Richard Hammonds (At-Large Peoria) Deloris Turner (Peoria)

2015-2016 Area Advisory Council

Vicki Hoke, Chair (Fulton) Christine Jenkins (Tazewell) Maxine Blane, Vice-Chair (Peoria) Jeffrey Leeman (Tazewell) Joyce Jackson, Secretary (Peoria) Carolyn Little (Peoria) Richard Bowes, Sr. (Tazewell) Kirk Millis (Peoria) Paul Flynn (Tazewell) Sherri Nichols (Tazewell) Joyce Francis (Peoria) Charles Owens (Marshall) Linda Glackin (Peoria) Leslie Pulfer (Tazewell) Donna Ginglen (Peoria) Earl Riley (Tazewell) A. Jeanne Graham (Peoria) Dolores Snyder (At-Large Woodford) Philip Grgurich (Fulton) Roger Sparks (Peoria) Francis Hackwith (Stark) Jerry Vanderheydt (Tazewell) Shirley Horwedel (Peoria) Margarie Winters (Peoria)

22 Central Illinois Agency on Aging, Inc. Staff

Keith Rider – President/CEO Lee Linwood – Transportation & LTC Program Dr. Joanne Thomas – Consultant Manager Hoangvan Vu Dinh – Administrative Assistant Sharon Funk – Transportation Coordinator Anita Brown – Director of Human Resources & J.D. Hardin – Transportation Driver Community Relations Eugene Hooker – Transportation Driver Renee Razo – Director of Program Management Jimmy McDonald – Transportation Driver Lorie Pence – Director of Outreach & Community Beth Stalker – Nutrition & Legal Program Manager Services Brenda Harper – Nutrition Project Directors, Matthew Yee – Director of Information Resources & Fulton County Supportive Services Charles Angotti – Site Manager, Maple Manor, Joann Olson – Finance Director Fulton County James Brija – Accountant Connie Hillyer– Site Manager, Vermont American Deb Serpette – Accountant Legion, Fulton County Susan Needham-Ricks – Bookkeeper Alice Kuzniar – Site Manager, Cuba Senior Center, Marjorie Douglas – Information & Assistance Fulton County Specialist Joyce Leezer – Site Manager, Spoon River Towers, Mitchell Forrest – Family Caregiver Information & Fulton County Assistance Specialist Jean Martin – Site Manager, Astoria Senior Center, Linda Fox – Information & Assistance Specialist Fulton County Trainee Elizabeth Prain – Site Manager, Avon Federal Christine Matlock – Information & Assistance Church, Fulton County Specialist/Care Coordinator Jeff Braden – Nutrition Services Driver, Dan Smith – Information & Assistance Specialist Fulton County Nancy Bell – SHAP & Special Projects Martin McCarty – Nutrition Services Driver, Pharmaceutical Assistance Program Manager Fulton County Sally Carey – Benefit Access Specialist Trainee Ralph Miller Jr.– Nutrition Services Driver, Tonja Evans- Benefit Access Specialist Trainee Fulton County Daisy Mosley – Benefit Access Specialist Carnez Garner – Site Manager, St. Sharbel, Rose Smith – Benefit Access Specialist Trainee Peoria County Julia Haage – Care Coordinator, Supervisor Mature Ada Gaten– Site Manager Trainee, Heartland Solutions Apartments, Peoria County Letha Cagle – Case Aide/Office Assistant Clara Howard – Site Manager, Sterling Towers, Evelyn Clayton – Case Manager Peoria County Suzanne Doubet – Care Coordinator Donna Mowder – Site Manager, South Side Manor, Angela Mendoza – Care Coordinator Peoria County Justin Pence – Meal Delivery Driver Brishawn Watson – Janitor

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Central Illinois Agency on Aging, Inc. 700 Hamilton Boulevard Peoria, IL 61603

Telephone: (309) 674-2071 Fax: (309) 674-3639 Toll Free 1-877-777-2422 TTY: (309) 674-8265 Web Address: http://www.ciaoa.net

Serving Seniors and Their Caregivers in Fulton, Marshall, Peoria, Stark, Tazewell and Woodford Counties