Student Guide 2015 CONTENTS FK RULES 1
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Student Guide 2015 CONTENTS FK RULES 1. Please don’t smoke on the steps of any of our buildings 2. Please don’t drink or eat inside classroom or study centres 3. Please put your mobile on silent in class and study centres 4. Please don’t block the front door 5. Please arrive at your class on time. If you know you will be late or miss a class please tell client services and your teacher h t Studying at Frances King Living in Dublin S u a So n d Trinity t r 05 Take a holiday 09 Getting around College e w e e i Park tr t Dublin Bus College h pp Client Services S S LUAS d River U I want to change my class or teacher t t n r e DART/Irish Rail a e e I am finishing my course this week rl e Liffey e tr Le o e t c Dublin Bikes Lin ln P c I want to extend my course ins b U te la a c l r p Dublin Taxis St e m e S r P e u p n e Students’ Common Area t r Du So C e k s e S Student travelcard ut E tr h r eet S s Recycling etant a a B Plac Fen Teachers’ Room t e ian St 11e Communication reet I want to change my level e tr Mobile Phone S Wi-Fi MicroSIM to SIM adapter n Mo De o les n w t Accommodation s Internet Cafes oinrt Dublin zille h St e w Extensions reet e t Lan Bank tr s e e Cancellations Da S M Opening a bank account W e t e rrion r e r ee Sending and receiving money a r d S l i qua Get Cash Out from an ATM and get qua St 06 I have a problem K r s S e N e H Cash Back from a Shop ll n or ol I have a complaint o th le ri Ho s r R Working with Frances King e 26 Merrion ow 12 Health M Square Planning a trip abroad Public Health Care in Ireland Private Health Insurance in Ireland 07 Student Charter Emergency telephone numbers Students at Frances King can expect... Merrion St Square Park St t The school expect our students... 13ep Personal safety s he M a Yourn’ personal belongings e E s G rri r o e Using youree credit card n r n Sq a u u ce Renting Accommodation ar q a e S l So P n ut s h io ’ 14 Things to do in Dublin en err h M p e t Fi S 15 Fairs and festivals in Dublin tzwil l St Stephen’s iam e Green c La a St Stephen’s ne H Pl um e S ly Green tr E eet FK EMERGENCY NUMBER +353 83 4502204 3 Can I take a holiday while I am studying? I am studying for I am studying for less more than 12 weeks than 12 weeks 12 weeks study = 2 weeks holiday 25 weeks study = 4 weeks holiday 36 weeks study = 6 weeks holiday I study in an 48 weeks study = 8 weeks holiday exam class Studying at you cannot take any I study holiday, if this is a General English problem please go to client services office go to client services to find Yes! Please tell out how much holiday you us the week have and to organise your before you want holiday dates. Frances King (Monday to Friday, to go on holiday complete weeks only) CLIENT SERVICES STUDENTS’ COMMON ACCOMMODATION INFO For general information including AREA For accommodation enquiries, exam courses, booking exams A place where you can study, extensions and problems please and attendance please come to and practise your English. speak to Client Services who will client services. If your person- You can use the computers and put you in touch with the Ac- al details change while you are internet for personal purposes. commodation Office. studying please tell client servic- You also have access to books, es as soon as possible. films and other resources. Extensions If you would like to extend your I want to change my class or stay at your current accommo- teacher RECYCLING dation, you will need to tell the Please come to Client Services Please put any paper, plastic school so the Accommodation where we will be able to help you or drinks cans into the green Department can check if it is or introduce you to someone you topped recycling bins. possible. can speak to. If we confirm that you can ex- tend, you need to pay everything I am finishing my course this TEACHERS ROOM in advance. week... This is on the ground floor. Come We will give you a Student Feed- here if you want to speak to a Cancellations back Form to complete and give teacher or Academic Manager. If you want to cancel your ac- in to reception the Thursday commodation, you must tell us before you leave. You will receive giving enough time (notice peri- your certificate in your class on I want to change my level od) depending on your accom- your last day. If you are leaving Talk with your teacher, tell them modation type (i.e. homestay – 1 early and need your certificate why you want to change. week). Please speak to an ac- please go to Client Services. They will discuss with Academic commodation adviser as soon as Managers and suggest the best possible for more information on option for you! how to proceed with your can- I want to extend my course cellation. Just go to Client Services and ask to extend your course. You will get placed in class and have WI-FI your student card updated. Username: student Remeber you have 10% re-en- Password: learning rolment discount. If you are from outside the EU, please check that your visa is still valid for study. 4 5 STUDENTS CHARTER clear advice to download inappropriate I HAVE A PROBLEM WORKING FOR FRANCES PLANNING A TRIP an interesting and varied material Wether your problem is about KING ABROAD Activity Programme including to follow health and safety your class, medical or personal At Frances King we have oppor- Ask in the office for advice if Students at Frances King many free activities guidelines and to avoid please go to Client Services tunities for students to get work you are planning a trip outside can expect... advice on which public exams creating dangers in the school who will be able to help you experience as Client Services Ireland honesty and accuracy in all to take, when and how to to respect other people’s Student Assistants or in other information and publicity about register cultures, traditions and beliefs I HAVE A COMPLAINT departments. our courses and services free internet access either and to avoid behaviour or a warm friendly service language that may cause 1. Go to Client Services where using computers in the To apply for a Student from Client Services with offence we may be able to resolve the study centre or via wireless Assistant role you need: information on a range of to be polite and respectful problem. networks To be a Frances King student; Frances King services help 24 hours/day via our when speaking to other To have a minimum upper to be taught by qualified, students, our staff and 2. If you are not satisfied, you emergency phone intermediate level of English; experienced, professional accommodation providers may ask for an appointment teachers who plan and To be staying in Ireland for a The school expect our with the Academic Manager, prepare appropriate lessons Head of Client Services or the minimum of 12 weeks; students... interesting and varied classes A knowledge of other to wear their FK lanyard Accommodation Manager. that use appropriate and Languages (is a bonus). whenever they are in the effective teaching methods 3. If you are still not satisfied, school 3 hours work in exchange for 3 an initial placement test to you may ask for an to attend classes everyday free hours of study per day. ensure that they are in the appointment with the Principal. and on time Please bring your CV (in English) right level classes and later to tell the school if they have to Josephine, the Academic opportunities to change level to miss any classes due to Manager. as they progress illness or other reasons to study in clean, well-lit, to receive information about comfortable classrooms school services and health to have regular opportunities and safety issues during their to discuss their progress first day induction during progress meetings with to inform the school office their teacher and opportunities of any change of address or to meet a Tutor or Academic contact details Managers for advice about to follow the school’s IT policy their course. and to not use the school’s a wide choice of computers inappropriately or accommodation options with 6 7 GETTING AROUND Dublin Taxis In Dublin, this is the public Dublin is a city with many taxis. Student Travelcard transport available: To get an idea, Dublin has the If you are a student, we same amount of taxis as New recommend you obtain a York: around 13 000. Student Travel Card in order to Dublin Bus The difference is that New York get discounts in a lot of metropolitan buses. has a population of 19 million establishments, on public Official website: and Dublin has 1.5 million.