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Eoffice Solution for Enterprise o365.vn 1 EOFFICE SOLUTION FOR ENTERPRISE Contact: Nguyen Hoang Nhut [email protected] o365.vn 2 About Opus Solution Digital Transformation Solution TASKEN eOffice Platform Case Studies o365.vn About OPUS SOLUTION – o365.vn 3 OPUS SOLUTION ALSO KNOWN AS PARADISE VIETNAM FROM 2013, WE PROVIDE SERVICE ON DESIGN, IMPLEMENT AND MANAGE TAILOR-MADE OUTSOURCING WEB BASE APPLICATION, MICROSOFT CLOUD SOLUTIONS, BUSINESS INTELLIGENT CENTER IN UTILIZING ADEQUATE AND EFFICIENT HUMAN RESOURCES FOR OUR CLIENTS. POSSIBILITIES : •Provide Training and Consult service in Web base application in dot Net, Microsoft Azure, Office365, Business Intelligent (BI), SharePoint solution development, process automation, and management system •Dedicated incremental manpower to process business tasks on your behalf •Development of specific solutions, test or maintenance of existing applications, dedicated offshore team. o365.vn About OPUS SOLUTION – o365.vn 4 Consultant Training Implementation SharePoint, Office 365 SharePoint Saturday Viet Web App, SharePoint App, Nam Community Planning and Designing Mobile App, Branding UI License Advice and SharePoint, Office 365 Custom Workflows Application Recommendation Application Development development SharePoint, Office 365 Azure Administration & Azure Services & SharePoint Sales/Presale Support Management Business Intelligent (BI) Web application, Azure, BI, Business Intelligent Advanced Document SharePoint Support Consultant & training Management System Web App and SharePoint SharePoint, Office 365 Office365 Internal/External Hosting, Maintaining and Maintenance and support System Integration Operating customer Lotus Notes Migration Business Intelligent and Power BI, SSRS, SSAS, Reporting Center Performance Point o365.vn Project methodology 5 Agile methodology (XP/SCRUM) • Regular production of incremental versions of the software and adaptation to customer’s feed-backs and evolutions. • Ensures you that you will obtain exactly the expected result. • Empirical inspect and adapt feedback loops to cope with complexity and risk. • Emphasizes decision making from real-world results rather than speculation. Time is divided into short work cadences, known as sprints, typically one week or two weeks long. • The product is kept in a potentially shippable (properly integrated and tested) state at all times. At the end of each sprint, stakeholders and team members meet to see a demonstrated potentially shippable product increment and plan its next steps. o365.vn Our solutions, by engagement 6 • Fixed price Outsourcing • When the scope, schedules and requirements of the project are well defined, a fixed price is set. • Project’s budget is determined in advance which reduces its financial risk. • Time & Materials Outsourcing • Weprovide services on the basis of direct labor hours at fixed hourly rates and materials at cost. • High flexibility • Suits large projects whose specifications may vary during the development process or companies that need quick access to resources. • DOT - Dedicated Offshore Team • A dedicated offshore team operates as an extension of the client’s core operations. • You have the ability to establish a full-fledged software development center without bothering about administrative issues. OPUS SOLUTION Resources o365.vn 7 Technical Leader & Consultant OPUS SOLUTION Technical Leader Engineer manages the applications support team, assigns tickets to the relevant resource, analyze existing software systems and applications, document and upgrade the Knowledge base system and ensure the quality control of the OPUS SOLUTION Application Maintenance and Support Services. He will also be the main point of communication with the Client and Support Recipient ensuring smooth engagement and escalation as well as reporting on support activities and statuses. Developer Engineer OPUS SOLUTION Developer Engineer is in charge of troubleshooting assigned issues, managing and resolving support incidents, ensuring the proper documentation and case solution entries in the Knowledge base system, communicating with the Application Support Manager, Building customer trust by developer an advisor level for the Support Recipient’s application. Moreover, he will be responsible for the proper discovery, information gathering and escalation for tickets. o365.vn OPUS Resources 8 ▪ 2 Microsoft Most Valuable Professionals (MVP) ▪ 4 Consultants & Infrastructure Planners ▪ Design and implementation data warehouse ▪ Design SharePoint infrastructure ▪ Virtualization incorporated ▪ Solution Architecting ▪ 8 Office365, Azure, SharePoint Administrators ▪ Install and configure server farm ▪ Configure Enterprise Search ▪ Monitor system health and performance ▪ Plan for and perform Backup & Recovery ▪ 20+ Full stack developers with more than 5 years experiences in .NET, Power BI, SharePoint and Mobile App o365.vn Digital transformation solution 9 o365.vn 10 processes automated data-driven o365.vn Documentation in digital 11 transformation process External File systems DOCUMENT MANAGEMENT FULL-TEXT SEARCH OCR - RECOGNITION Integrated System SAFETY ACHIEVEMENT PERMISSION & SECURITY Scanner Cloud access BUSINESS MANAGEMENT REPORTING & BI CLOUD BACKUP Papers Digital Transformation Platform o365.vn Business process in digital transformation 12 o365.vn 13 eOffice for Digital Transformation o365.vn TASKEN EOFFICE MISSION: INFORMATION INTEGRATED, D14 ATA A NA LY SI S, FA STE R DECISION, OPERATIONAL EFFICIENCY o365.vn 15 o365.vn Inspired eOffice Portal 16 Improve workspace with company branding culture passion o365.vn eOffice for Digital Transformation 17 Tasken eOffice solution support company move forward transformation ❖ Data and Process were designed centralized and consistency ❖ Cloud solution strategy with Microsoft cloud platform ❖ Information Architecture supported and planned across enterprise solutions ❖ Office 365 ecosystem enhanced and external system integration ❖ Azure AI & IoT platform supported ❖ ISO 9001:2015 & GDPR compliance o365.vn 18 What are benefits? o365.vn Single Sign On 19 authentication through only 1 company account system along with digital signature, ensures security. Easy tracking data files, requests, tasks,… can be searched by Benefits of keywork in one single place For Employees Employee engagement gamification the employee results that offers points, status, and rewards as they improve the skills, goals, or objectives the company is trying to meet in digital environment Transparency audit/movement of trail of requests is transparent. Professional knowledge enterprise data is turned to record management knowledge and available for new employee learn to start and help themselves o365.vn 20 Get organized meetings, email, calendar and contacts are all synchronized to work together, automatically updated across all dev ices and working ev erywhere Decision marking Benefits of effectiv ely analyze data discov er useful information, For Leaders suggest conclusion and support enhanced decision making. Reminds & assistance with regard to pendency of designated category of tasks, approvers get regular AI alerts, reminders & automation process rules. Recognize and predictable output of eOffice is measurable by KPIs and metrics that allow leaders predict & driv e into business performance o365.vn 21 Quality streamline business process, ensures that every action is performed identically – resulting in high quality, reliable results Benefits of Consistency For Company apply inherit rule and automation process to all level of service to your business Time saving empower productivity and mobility, decrease 80% operation time of approval process Metric Visibility tracking the progress with status and measure performance of your workforce o365.vn 22 o365.vn 23 Information Architecture design Get ready for Organization chart and Responsibility Internal process standardization Result objective evaluation and KPIs How to transform success? o365.vn Information Architecture 24 ➢ What types of documents do you want to store? ➢ What information about those documents (metadata) should be stored? ➢ Do you need images, or video? ➢ Who will be accessing the different types of content? ➢ Do you have more structured information, such as lists of suppliers or key marketing contacts? How to transform success? o365.vn Organization chart and Responsibility 25 Intranet Home Organization Service Requests Documents Portal Forms Portal Employee Communities Department Department Department Divisions or Groups Departments How to transform success? o365.vn Internal process standardization 26 ➢ Did you recognize and separate process (by Forms, PICs) ➢ Who will involve to the workflow process steps ➢ Record the employee's request with a Partial Status ➢ The manager can approve/deny the request ➢ The employee will be notified by email of the manager's decision ➢ Remind for late tasks or auto process for next steps How to transform success? o365.vn Result evaluation, Objectives and KPIs 27 ➢ Be clear on the difference between goals, objectives, tasks and KPIs ➢ Ensure your targets are SMART (Specific, Measurable, Attainable, Relevant, Timebound, Evaluate, Reevaluate) ➢ Selecting the metrics going to use for your KPIs measures ➢ How your report template look like? Who is report owner, Who is report receiver o365.vn 28 Case Studies o365.vn Our customer 29 o365.vn Case Studies – Education & Training 30 • DTS - SaigonCTT • Provide training service in Web base application, SharePoint solution, Office365, Azure Cloud solutions and Business Intelligent. We conducted
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