From Rents to Revenues: Can Property Become a Service Industry? An investigation of the valuation implications of the generation of non-rental income streams by property owners Patrick McAllister Department of Land Management and Development School of Business The University of Reading Whiteknights PO Box 219 Reading RG6 6AW
[email protected] Tel: 0118 931 6657 Fax: 0118 931 8172 www.reading.ac.uk/lm January 2002 Report for the Education Trust of the Royal Institution of Chartered Surveyors From Rents to Revenues? Contents List of contents………………………………………………………….ii Executive summary…………………………………………………….iii Introduction…………………………………………………………….1 Methodology………………………………………………………………………2 The Market Context………….………………………………………..3 New developments in corporate finance…………………………………………..3 Unbundling the asset………………………………………………………………4 Changing lease structures………………………………………………………….4 The emergence of corporate property outsourcing………………………………..5 The expansion of the serviced office sector……………………………………….5 Why Now?………………………………………………………………8 A Technology Driven Evolution………………………………………………….8 Outsourcing……………………………………………………………………….9 Bundling……..…………………………………………………………………..10 New products……..……………………………………………………………..10 Pressures to innovate……………………………………………………………..11 A service industry?..……………………………………………………………..11 Identifying the New Revenue Opportunities………………………..13 Facilities Management…………………………………………………………..13 Relocation and fitting out………………………………………………………..14 Procurement of non-property goods and services……………………………….15 E-procurement…………………………………………………………………..15