summer2016 leicester.gov.uk leicesterlink
Having a party
A dream Your Leicester City Mayor's What’s day newsletter review on
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2 leicester.gov.uk | summer 2016 | LEICESTER LINK FEATURE P4-5
hat can you say about what has happened in Leicester over the W past few months? Extraordinary, unbelievable, inspiring… Leicester City’s triumph in the Premier League has been hailed as the greatest feat in team sport ever, contents anywhere in the world. None of us will forget the extraordinary scenes of joy here over the past 4-5 39 HAVING A PARTY ALL ABOARD few weeks, especially at the victory parade and Not your usual The new Haymarket party on Victoria Park. Monday night Bus Station It’s a monumental achievement by the club, the players and the fans, who have certainly played 7 41 their part. It’s also hugely significant for the city, YOUR LEICESTER PUBLIC HEALTH Sign up to our new Good food for young tums; raising our profile and bringing in thousands of email newsletter get active in Leicester visitors. We particularly look forward to welcoming European fans for Champions League matches 42-45 8-11 next season! NEWS YOUR CCG Turn to pages 4 and 5 for more photos from the Passport to museums, Big Pages from the local NHS parade and to page 48 for details of the Fearless Friendly Read and more 46-51 Foxes exhibition at New Walk Museum. WHAT’S ON 13-29 This issue of Link also features my city mayor's CITY MAYOR'S 51 review – a round up of council activities over the REVIEW COMMITTEE past year and a brief look ahead to what's coming up. Looking back at the past MEETINGS year - and what's coming up Plus social media This is a difficult time for the council because of our financial situation. I wanted to update you on what 32-33 52-53 we have achieved in difficult circumstances – HOUSING CONTACT YOUR see pages 13 to 29. Preventing blockages; COUNCILLOR improvements to local estates Congratulations once again to Leicester City.
54 A club – and a city – to be proud of. 35 CONTACT THE CARE AND SUPPORT COUNCIL How to find social care support when you need it
37 SAVING TIME AND MONEY Sir Peter Soulsby | CITY MAYOR Making it easier for you to deal with the council @CityMayorLeic leicester.gov.uk/citymayor
Copyright © Leicester City Council. Leicester City Council does not accept Turn to page 7 to find out how to sign up to the council's new email newsletter. Leicester Link is published by Leicester responsibility for goods or services offered by City Council, City Hall, 115 Charles Street, external advertisers. Opinions expressed in this Leicester, LE1 1FZ. magazine are not necessarily those of the council.
Please use your orange bag when you dispose of this magazine.
COVER: Leicester City victory celebrations, pages 4-5 @leicester_news /leicestercitycouncil
LEICESTER LINK | summer 2016 | leicester.gov.uk 3 #havingaparty Back in August, at the start of the 2015-16 football season, none of us could have predicted this is how it would end. Even the handful of people who placed 5000-1 bets on Leicester City can’t really have been serious.
And yet there we were, on Monday 16 May, With thanks to Leicester City Football Club, throwing the greatest party Leicester has ever British Red Cross, East Midlands Ambulance seen. The parade, the crowds, the flags, the Service, Leicestershire Fire and Rescue Service, music, the perfect weather, and the sheer, Leicestershire Police, Kasabian, Showsec and irresistible joy… the hundreds of Leicester City Council If you were there – and we know most of staff who made it possible. ■ you were – you will never forget it.
MORE PHOTOS ON OUR WEBSITE AND FACEBOOK: leicester.gov.uk /leicestercitycouncil
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6 leicester.gov.uk | summer 2016 | LEICESTER LINK Your Leicester his autumn, Leicester City Council is launching a new email newsletter to keep you up to date with news, services and events. T Anyone can subscribe to this free service, called Your Leicester. It will go out every month, with links to stories on the council website, videos and more. To find out more or sign up to receive it, go to leicester.gov.uk/yourleicester
You can also follow the council on social media: @leicester_news /leicestercitycouncil
Future of Link fter 30 years bringing you news and events via Leicester Link, Leicester City Council is considering A stopping the magazine. Due to massive government cuts, the council is in an extremely serious financial position and we have to make savings. The costs of printing and distributing Leicester Link are significant and we are being forced to make difficult decisions across the whole range of council services. We also know that more and more city residents now like to get their information online, which is why we are launching a new, free, email newsletter. Please tell us what you think about the possibility of ending Leicester Link: ● Is Link important to you and if so, why? ● In view of the council's budget cuts, should we be spending money on a magazine? ● Would you want to receive council news via email?
Please email [email protected] Or write to: Leicester Link, Leicester City Council, 3rd Floor Halford Wing, 115 Charles Street, Leicester LE1 1FZ
LEICESTER LINK | summer 2016 | leicester.gov.uk 7 Historic gates restored
Victoria Park’s historic gates will soon be restored to their former glory. As part of our Story of Parks initiative, the gates at the entrance to Peace Walk and at the lodges near London Road are being professionally restored and refitted. Ornately constructed in wrought iron, the gates were designed by Sir Edwin Lutyens, the architect behind Victoria Park’s iconic war memorial. They were originally donated to the city by Sir Jonathan North, who was mayor of Leicester during World War One. The restoration is being supported by the Heritage Lottery Fund. As well as repairing the gates’ ironwork, their stone gateposts will also be cleaned and repaired. This work forms part of a larger project at Victoria Park, including the construction of a new tree-lined route to the war memorial, an overhaul of existing sports facilities and a new car park. Once complete, these improvements will help connect the park to its past, while providing excellent facilities for its future. ■
A victory walk...
Participants in walking football recently got the chance to play on the hallowed turf of the new Premiership champions. Back in January, Leicester City Council joined forces with Leicester City Football Club and Age UK to deliver a walking football scheme in the city. It’s been hugely popular, with two groups running at Braunstone Leisure Centre. A celebration event was organised for the walking footballers, with 30 people from the Braunstone groups joining others from Leicestershire and Rutland County Football Association to play a game at the King Power Stadium on 9 May. Commemorative medals were handed out to everyone who took part. James Lowbridge, community cohesion manager for Leicester City Football Club, said: “The LCFC Community Trust – the club’s charitable arm – is delighted to be delivering the walking football wonderful way to celebrate grassroots to injuries.” programme in partnership with football – by inviting these walking Walking football sessions at Leicester City Council.” footballers to share in the glory! Braunstone Leisure Centre are held on Cllr Piara Singh Clair, assistant city “Walking football is a great way to Thursdays from 11am until 12pm and mayor responsible for sport, heritage, keep fit, socialise and stay active, and is 1pm until 2pm. Booking is essential. ■ culture and leisure, said: “Leicester open to both men and women of any City’s fantastic Premiership victory age, including those who might is the story of the year, so what a have had to stop playing football due 0116 229 3229
8 leicester.gov.uk | summer 2016 | LEICESTER LINK NEWS
Apprentices graduate
Hundreds of apprentices from Now in its second year, the across the city have had their ceremony featured awards for hard work to gain skills and apprentices and employers qualifications recognised in who have been outstanding a graduation ceremony at De ambassadors over the past two Montfort Hall. years. The event, hosted by Leicester Go to our website to find out City Council’s Apprenticeship how the Leicester Apprenticeship Hub, was a celebration of the Hub can help someone you know achievements of apprentices in get into an apprenticeship. ■ a wide variety of local businesses and industries. leicester.gov.uk/apprenticeshiphub
Foster carers’ choir hits the right note Foster carers make a huge wellbeing through singing. difference to the lives of children. Fostering is an incredibly By providing a loving home for a rewarding experience, but it’s vulnerable child, foster carers help not without its challenges. This change young lives for the better scheme promotes a spirit of every day. friendship and mutual support As part of the network of between carers, making it easier support we provide for foster for them to provide love and care carers, we’re helping to fund for children that need it most. a singing group through the The choir meets every council's arts fund. The Bullfrog Thursday lunch time during term- Crescendo is aimed specifically time for an hour session, followed at foster carers, and promotes by refreshments. ■ Wild about emotional and physical Leicester Could you lend a hand to help wildlife and conserve some of Leicester’s hidden gems? Leicester City Council is organising 16 volunteer environment days across local wildlife sites, nature reserves, green spaces and parks. Tasks will include pond works, coppicing, tree planting and meadow management. Work sessions are organised weekly or fortnightly. A central minibus picks you up from King Street and takes you to the site. All you need to do is bring a packed lunch and suitable outdoor clothing. This will be an excellent way to learn skills, meet new people and see interesting sites. Volunteers have already made a huge difference creating meadows at Upperton Road, thinning vegetation at The Orchards local nature reserve and maintaining open areas at Western Park. Events will be held all over the city. If you TO FIND OUT MORE, PLEASE CONTACT: want to be involved please contact assistant [email protected] nature conservation officer Richard Kelly. ■ TO FIND OUT HOW TO BECOME A FOSTER CARER: 0116 229 3229 [email protected] leicester.gov.uk/fostering
LEICESTER LINK | summer 2016 | leicester.gov.uk 9 Changing Places
New Changing Places facilities for disabled residents have recently opened in several locations. Changing Places toilets are state-of-the-art facilities for profoundly disabled people. For many, standard accessible toilets do not provide the level of support needed. Our new toilets are equipped with specialised equipment, including adjustable adult-sized benches, tracking hoists and supports. All have enough room for both the user and their carer. These facilities allow people with complex needs to use public toilets in safety and comfort, and make a huge difference to their quality of life. Changing Places toilets are currently available at 20 locations across Leicester, including three recently opened facilities at Abbey Park, the new Haymarket Bus Station and The Emerald Centre. ■ leicester.gov.uk/changingplaces
Following last year’s great success, the Passport to Museums and Heritage is back. Visit Leicester’s five museums and Belgrave Hall and Gardens before 31 August to have your passport stamped and claim rewards. If you collect at least four stamps you’ll receive a certificate. Children can collect their free passport from any museum's reception to get started. ■ visitleicester.info/passport
New defibrillators installed
Potentially lifesaving defibrillator machines have been installed on several city parks. When someone suffers a heart attack, these small, portable devices can be used to shock their heart back into a normal rhythm. Also known as AEDs, defibrillators give out audio instructions to guide the first aider in how to use them. This buys valuable time for paramedics to arrive and gives the patient a better chance of survival. You can find AEDs at Watermead Country Park South, Evington Park, Cossington Recreation Ground, Humberstone Park, Victoria Park (all on toilet blocks), Rushey Fields Recreation Ground (on the changing room) and Aylestone Hall Gardens (outer wall). Abbey Park café toilet will have one soon and we plan to install a total of 30 over the next few years. They are situated in bright yellow metal cabinets which are locked with a keypad. In such an emergency, call 999 to ask for the keypad code. This provides access to the AED. In the meantime other responders can be giving the patient CPR (cardiopulmonary resuscitation). Park users can register for a free training session to find out how to use the defibrillators.■ [email protected] 0116 454 3757
10 leicester.gov.uk | summer 2016 | LEICESTER LINK NEWS
NEWSBig SHORTS Friendly Read Join Leicester Libraries to celebrate 100 years of Roald Dahl and the amazing artwork of his illustrator Sir Quentin Blake. This summer’s reading challenge – The Big Friendly Read – starts Friday 1 July. It’s free and fun! Children can enter the challenge to read six books over July and August and receive a unique collector folder which has themes such as invention, Millgate is outstanding mischief and friendship; all of which are A city school that helps boys it is worthy of sharing with others.” explored in Roald Dahl’s most famous books. with emotional, behavioural and Headteacher Mark Oldman Look out for great family events at ■ social difficulties has been rated said: “The report is a reflection of Leicester Libraries. outstanding by Ofsted. the outstanding dedication and leicester.gov.uk/libraries Millgate School, off Welford relentless drive of Millgate staff Road, was praised for the progress to improve the lives of those that pupils make, the quality of care and walk through our doors. We are Learning for work, support it offers and the effective exceptionally proud of our boys life and leisure management provided by school and the resilience they show in Would you like to learn something new? leaders. It received an outstanding overcoming some major obstacles.” Leicester’s Adult Skills and Learning Service rating for every area in which it was Cllr Sarah Russell, assistant city offers a wide variety of part-time courses inspected. mayor responsible for children, across a number of venues. The school has around 65 young people and schools, said: Whether you want to brush up some skills students, with a residential facility “What a fantastic – and very well- or take on a new challenge, with courses that can accommodate up to 10 deserved – result for Millgate. Young running mornings, afternoons and evenings young people. Inspectors praised people who come here have had you’re sure to find something to suit you. the “excellent care” children and some difficulties, but here they’re Popular courses include English, maths, ICT, young people receive from “highly not defined by those difficulties. business administration, music, cooking, committed, skilled and passionate Instead, staff focus on equipping photography and languages – there really is staff.” They said that young people their students with the skills and something for everyone. ■ and their families “receive a very the self-esteem they need to go leicester.gov.uk/adulteducation high level of support and say that this on to succeed. It’s a very effective helps to keep their families together. approach and I’m delighted that The work in this area is so good that Ofsted has recognised this.” ■ Changes to council tax support People who have a low income receive Services in the north east a reduction in their council tax – currently The council is preparing to A public consultation is open up to a maximum of 80 per cent of the total. reorganise services in the north east until 17 July. If you live in Belgrave, So every working age household has to pay of Leicester. This is the first phase of Humberstone, Hamilton, North at least 20 per cent towards their bill. the Transforming Neighbourhood Evington/Troon boundary, Rushey Due to government cuts to Leicester Services programme in this area and Mead or Thurncourt wards, please City Council’s funding, we need to it covers libraries, community centres, spread the word among local make changes. In future, most working-age youth centres and adult learning. residents and give us your own views. people who receive a reduction are likely to But before we draw up any You can find information online or in pay a greater amount towards their bill. We are asking everyone in Leicester for proposals, we will be talking to local any council venue in the north east. their views on how the council can best people to ask for their views and After full consultation in the north achieve this change in a fair way. suggestions. The aim of TNS is to west earlier in 2016, the council made This consultation runs from 4 August to bring services together to make a decision on changes to services in 28 September. Find out more and have your savings, so this is an opportunity for this area. You can find out more on say online or pick up a paper form from local people to help shape services for our web pages. ■ your local library or council venue. ■ the future. leicester.gov.uk/tns leicester.gov.uk/consultations
LEICESTER LINK | summer 2016 | leicester.gov.uk 11
12 leicester.gov.uk | summer 2016 | LEICESTER LINK city mayor's review city mayor's review your council and local democracy
ne year on from my re-election Your right to vote Strengthening as city mayor, I wanted to update Following a successful communities you all on recent council activities campaign, Leicester was named We created a Community and highlight a few things that as one of the top 10 areas in the Engagement Fund, open to Oare coming up. The following pages give you UK for the number of people voluntary and community an overview of some of the things we have registered to vote in council organisations offering proposals elections. The number of voters achieved in very difficult circumstances. that would help eliminate registered in the city to vote in discrimination and harassment, At this point in 2016, you have to view local government elections rose advance equality of opportunity, Leicester City Council and what we do in the by 3.4 per cent, the sixth biggest and foster good relations context of our extremely serious financial increase nationally. between different groups. This position. There’s no avoiding this: government Changes to the way voters decision was made after an cuts have hit us hard and we can no longer were registered were brought extensive review and public in by the Government in 2014. afford to do everything we would like to. We consultation. As a result across the UK, an We hope that our support have already cut tens of millions from our estimated 770,000 people have for such work will advance the operating budget and many more reviews fallen off electoral registers, council's vision for Leicester as are underway as we try to find savings while leading to about 1.4 million a city with a sense of shared protecting key services. fewer people registered to vote identity, common purpose and Nonetheless, as a city we still have in the last two years. civic responsibility. Furthermore, However, Leicester City strengths, successes and opportunities. The that it will refresh our relations Council put extra resources with the local voluntary development of the Waterside is a major into running a series of sector and enable flexible and investment and work continues to improve successful citywide campaigns imaginative responses to the the old town area around Grey Friars. The aimed at ensuring people in challenges and opportunities growing interest in the city and our heritage under-represented groups facing Leicester. – and of course this season’s events at King were registered to have a voice in local democracy. Power Stadium – give us new opportunities to promote Leicester across the UK and internationally. This year I particularly enjoyed the two mayoral Question Time events at Pork Pie Centre and Hamilton Library. I hope Looking ahead to meet some of you at future events – details In the coming months we will continue work to rationalise on our website. the use of council buildings across the city to make sure You can also follow me on Twitter – we are getting the best use out of our estate. The @CityMayorLeic Using Buildings Better programme is also improving access to services through digital technologies, self-service facilities and so on. In the autumn we will Peter Soulsby launch a new online account that will make it easier City mayor to contact us and manage your dealings with council departments.
14 leicester.gov.uk | summer 2016 | LEICESTER LINK In the past year • Two mayoral Question Time • Our community languages • We revamped the council events were extremely well unit provided translation and website with a better design and attended and broadcast live on interpretation support for about structure, making it easier for BBC Radio Leicester. These were 30 different languages each you to use. There’s been a big an opportunity for the public to month, including British Sign increase in people engaging raise any issue with the city mayor Language. with us via social media – over and senior councillors. More 17,000 followers on Twitter and events will follow. almost 10,000 Facebook likes.
LEICESTER LINK | summer 2016 | leicester.gov.uk 15 city mayor's review
children, young people and families
Closing the gap Prevent In the past year At any one time the council looks As part of the national Prevent • A £4.2 million revamp of St Mary’s after about 640 children in care. counter terrorism strategy, Primary School in Braunstone Park/ The needs and characteristics of we trained over 3,000 staff in Rowley Fields created an extra these young people are different schools so they know how to 270 places for local children. In total to the overall population – and can support young people who may we have extended 23 primary schools vary a lot from year to year. We be vulnerable to influence or to ensure we meet the demand for continue to aspire for our looked manipulation. In consultation reception places in September 2016. after children to achieve well at with Leicester’s communities all stages of their education and and faith groups, we developed • Leicester was named in the top 10 seek to close the attainment gap the RESPECT curriculum pack. nationwide for issuing support plans between them and other pupils. This has been highlighted by the for children with special educational This year we have worked Department for Education as a needs. hard to ensure that a personal good practice model, featured • Our Troubled Families programme education plan (PEP) meeting is in the Times Educational started work with 900 families, held for every school aged child in Supplement and been made including many who are affected by care each term. This meeting pulls downloadable for schools across domestic violence and many causing together the views of the school, the country to use. anti-social behaviour. the young person, the carer, the social worker and relevant others • Early Help services delivered over to review academic progress and 100 training sessions and events set challenging targets for the related to prevention work. These next term. Now 95 per cent of were attended by over 900 people PEPs are completed, compared to who work with children, young 21 per cent in March 2015. people and families across more Our looked after children than 40 organisations. also achieved their best GCSE • We improved take up of free nursery results of recent years – above the education for two year olds – up from national average for this group. 50 per cent to 63 per cent of eligible families. • 303 newly qualified teachers completed their training in city schools – a success rate of Looking ahead 98 per cent, very high compared As part of the drive to create extra school places, we will to national figures. be installing modular classrooms at six primaries and • Ofsted inspected 21 city schools. refurbishing existing spaces such as library areas, ICT The number of our schools rated good or outstanding in March 2016: rooms, community rooms and creating additional dining 74 per cent of primaries, 77 per cent and kitchen facilities. We will also continue to develop of secondaries and 100 per cent of opportunities to expand our secondary schools. special schools.
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LEICESTER LINK | summer 2016 | leicester.gov.uk 17 city mayor's review a caring and healthy city
Extra Care Brush up! Extra Care sites are a collection Leicester’s Healthy Teeth, In the past year of self-contained flats that have Happy Smiles programme • 42 per cent of the council's operating staff on site or on-site care. Some won a national award. Almost budget was spent on social care for support older people only and 200 front-line staff have been adults. 96 per cent of people who used others are for people of all ages. trained to promote oral health. our services were satisfied with them. In its first year, the newest site In October 2015 we began to – Abbey Mills – has been home to distribute free toothbrushes and • In October 2015, we took on over 50 vulnerable adults, most toothpaste to all children in the responsibility for health visitors. of whom have either mental city. Over the next 12 months Each year health visitors have around health issues, a learning disability we will distribute approximately 19,000 contacts with babies under or a physical disability. 30,000 packs to children up one and see 74 per cent of two year The benefits to those living in to four years old. olds to assess their development. Extra Care are wide ranging. We On top of this, we have given • Our stop smoking service has helped know that the schemes can foster 3,500 free-flow drinking cups over 1,350 smokers quit. Now we social inclusion and integration to children’s centres to swap are developing a self-management between fellow residents as well for baby bottles. We are also programme for people who want to as with the wider community. providing training and resources quit smoking but can’t commit to Extra Care also provides good to nurseries and schools: 80 per weekly sessions. quality accommodation that cent of children in nurseries and is accessible to those with 25 per cent of those in primary • Adult social care carried out reduced mobility and can meet schools are now benefiting from 1,146 home adaptations, from people’s changing needs. Having daily, supervised, tooth brushing installing ramps, lifts and level access good quality accommodation sessions. showers to smaller works such as grab improves a person’s sense of rails and key safes. well-being and we continue to • 1,525 people received reablement explore opportunities to develop support in their own homes to help additional Extra Care sites. These them regain skills, and stay safe and offer a cost effective alternative independent. to residential care. • The LeicesterCare emergency alarm service handled 124,522 calls. • We carried out 4,910 assessments of new clients. • Over 10,000 health checks were performed at GP practices. We are a national leader in the Health Checks Looking ahead programme which plays a crucial role Get active in Leicester: we are encouraging and supporting in detecting cardiovascular disease at people to become active, using community assets including an early stage. leisure and sports facilities, and walking and cycling paths. One element of this is the expansion of outdoor gyms, with 11 already installed and 18 planned for the next year.
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LEICESTER LINK | summer 2016 | leicester.gov.uk 17 city mayor's review economy and development
Leading by example of an updated labour market guide to be sent to all schools, In the past year In the last year, we have job centres and careers centres. continued to work with our • We announced a £20 million partners to create career investment fund to attract opportunities at the council that The home of giants development and create new jobs in Leicester. The fund will are aimed specifically at young The good news about job creation provide loans of up to £4 million people, including apprenticeships was reflected elsewhere in the to businesses or developers and graduate positions. city, as we recently welcomed looking to invest here. We got off to a great start in some big names to Leicester, 2015, with 68 graduates and including industry giants IBM and • A number of new city boundary signs 26 apprentices joining us. We also Hastings Direct. were installed, offering recently supported eight local In early 2015 IBM announced visitors and commuters a young people to begin careers plans to move into a new services snapshot of Leicester’s heritage. with us as business administration centre on New Walk, and have • As part of Leicester and apprentices – posts that were already taken on 120 new staff Leicestershire Economic Partnership, created as part of the Leicester to to test new software, manage we have undertaken a lot of work Work scheme. projects and support the to develop skills and support young The council also continues to company’s customers. people into work. We are now work closely with the Leicester Shortly afterwards, Hastings implementing a 12 point and Leicestershire Enterprise Direct moved into their new action plan to improve links between Partnership (LLEP) to lead on base at St George’s Tower, with businesses and education. local economic growth and plans to expand the call centre’s their work to ensure that local workforce from 340 to 600 • 2,400 young people attended our people are equipped with the this year, and the potential to Get Inspired careers and skills fair at skills that businesses need. This eventually employ over King Power Stadium in September. includes a focus on employability, 1,000 people in the near future. supporting employers with • Friars Mill (right) was brought back offering apprenticeship into use as a base for 15 modern placements, and the creation workspaces.
Looking ahead Following the completion of Friars Mill, we announced our intention to use a compulsory purchase order to acquire the remainder of the Waterside area. This summer we plan to make a decision on the development partner for this regeneration work, following a competitive tendering process. It is expected that at least 100 new homes and 1,850m2 of office space will be created within two years of the council acquiring the site. Leicester is evolving into a regional city that is significant in its own right, with a national and global profile. For the city to truly realise its potential and attract both investment and visitors, we are developing a strategic marketing approach with key audiences in mind. This will help give meaning to what Leicester is as a place and how it is changing, and will competitively position the city for more positive and consistent media coverage.
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LEICESTER LINK | summer 2016 | leicester.gov.uk 21 city mayor's review neighbourhoods and communities
Bringing services Flood protection In the past year together To reduce the risk of flooding to • We cleared 9,514 fly tips, collected Over the past few years, our properties from the River Soar, 2,300 tonnes of litter from the Transforming Neighbourhood we have been working on a joint districts and 925 tonnes of waste Services programme (TNS) has project with the Environment from the city centre. been working with local people Agency. in different areas of the city to As part of the scheme the • Our parks received 7.5 million find ways of protecting local former John Ellis School playing visits. Seventeen city parks have services while making necessary fields have been turned into Green Flag awards – the national savings. In this way we are rich new habitats of wild flower quality mark for green spaces. reshaping libraries, youth and meadows and wetland. This • Parks staff supported community services, housing creates both a space for Leicester 8,845 volunteers who carried offices and adult learning. Many residents to enjoy and an area out 64,400 hours of work. of these services are being the river can safely encroach • Every week we inspected and brought together to share upon in times of flood. maintained 171 play areas. buildings, which has proved convenient and popular with Supporting refugees • We established a database of residents. all known locations of Japanese Working alongside voluntary This year TNS has lead to Knotweed on both public and sector organisations and other investment in Westcotes library private land. partners, we supported the and three former council run first phase of the national • We planted 231,400 annual buildings in the west of the city programme for the resettlement bedding plants and 178,000 have been successfully leased to of Syrian refugees, with three spring bulbs, selected as good community organisations. They families coming to Leicester. pollinators to support insects. are offering new opportunities for people to participate in • New toilets opened at Evington locally run activities. We have Park, Cossington Recreation also carried out detailed Ground and Watermead Country consultation with people in the Park. Other new facilities are north west looking at options in being installed at Belgrave Road that area. and Abbey Park. • To promote reading, we involved hundreds of young people in innovative projects such as Imaginative Spaces and Imaginative Neighbourhoods, Looking ahead using drama to bring stories to life Work on TNS continues as we start to implement decisions in libraries and community centres taken in north west Leicester area and we begin discussions (a partnership with Spark Arts, with the community in the north east. funded by Arts Council England). Over the next few years we will be installing over 30 life-saving defibrillators in parks and we also plan to grow our successful It's Your Neighbourhood scheme to transform neglected and disused patches of land.
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city mayor's review transport and sustainability
Plenty of twenties cyclists in the city centre by 2018. We have continued to build a In the past year More than half of road deaths and network of high-quality cycleways serious injuries occur within 30mph alongside some of the city’s main • We’ve installed new energy efficient zones. We have reduced the speed roads, and we are working closely LEDs in traffic lights and ‘green limit in certain residential areas to with the Department for Transport man’ units at 129 junctions and 20mph in order to cut accidents and and other partners to improve crossings across the city. to encourage cycling and walking. the city’s infrastructure so that In part, we have done this to Leicester can become a great place • The traffic light improvements will reflect changing attitudes towards to get around by bike. save almost £100,000 a year, and speeding, and also because it will As well as making Leicester a pay for itself within 10 years. have a positive impact on the safer and more accessible city for safety of the roads in these areas. cyclists, our Bikeability programme • The new Haymarket Bus Station A 20mph limit also lessens traffic has trained a new generation of opened in May, home to nearly noise and air pollution. bike users to take advantage of the 40 local bus services and offering Last year we introduced 20mph changes we’ve made. In the last real-time bus information. The zones in six neighbourhoods: year, nearly 2,000 pupils in surrounding area also saw major Knighton Fields Road West, Manor 43 primary schools have received improvements during the project. Farm, Aylestone Village, Onyx up to eight hours of free training • We introduced real time bus Crescent, Strasbourg Drive and to equip them with the skills to information at some bus stops. This Woodstock Primary School. This ride safely and confidently. system takes GPS information from year, we have announced more We continue to promote a buses and translates to show the zones around primary schools, culture of cycling, with the popular arrival time of the bus. including Folville Juniors’ and Ride Leicester Festival attracting Mowmacre Hill, with others planned 15,000 participants last August. • New cameras on Charles Street, for later in the year. These included 630 elite racers Rutland Street and Causeway lane entering the Castle Classic, and monitor the correct use of bus Leicester on two wheels 11,000 people joining the Sky Ride lanes. open streets family event. The In the last year, we have made great • Beaumont Leys bus interchange festival will return later this year. strides in establishing Leicester as was upgraded with a new layout, a cycle-friendly city, with the aim of surfacing and shelters, improving doubling the number of everyday the space and creating extra capacity for passengers and buses. Cycle routes were also improved, as was a pedestrian crossing to the Looking ahead shopping centre. • The area outside the Sue Townsend In November 2015, we announced that annual figures had Theatre was converted to the shown Leicester is making good progress on the ambitious Upper Brown Street pay and display target to cut its carbon footprint in half by 2025. car park, which is very well used The figures showed that the city’s carbon dioxide levels have during the day and evening. fallen by 28 per cent since 1990. This trend is set to continue with the launch of the council’s Sustainability Action Plan later this year, which sets out the city’s plans for sustainability and climate change until 2019.
24 leicester.gov.uk | summer 2016 | LEICESTER LINK L2015, with 68 graduates and 26 apprentices joining us. We also recently supported eight local young people to begin careers with us as business administration apprentices - posts that were created as part of the Leicester to Work scheme.
The council also continues to work closely with the Leicester and Leicestershire Enterprise
LEICESTER LINK | summer 2016 | leicester.gov.uk 21 city mayor's review leisure and culture
Leicester in the limelight switch-on. The centrepiece – a big wheel on Belgrave Road Leicester’s cultural calendar has – proved to be an extremely In the past year seen a number of highlights during popular attraction during the • Our museums welcomed nearly the last year. Some unique, like the festival, and this popularity 400,000 visitors, all of whom LCFC parade and the city’s role in continued as it was moved to enjoyed free admission. the Rugby World Cup, and some Jubilee Square in time that were simply bigger and better for the Christmas festivities. • We announced plans to bring than ever before, such as the Leicester Castle back into use, and in August we launched a Diwali celebrations. Telling our story The events around the discovery free app to help visitors learn of King Richard III meant that The international attention more about its rich history. Leicester was already no stranger generated by last year’s • Open days at Leicester Castle, to the world stage, and once again reinterment of Richard III has also the Magazine, Wygston's House, the city found itself in the limelight led to renewed interest in life in and Belgrave Hall and Gardens during Rugby World Cup 2015. In medieval Leicester, which we’ve continued to be popular. total, more than 110,000 people successfully captured as part of a from countries right across the new permanent exhibition at the • De Montfort Hall completed the globe came here to watch the three city’s historic Guildhall. first phase of refurbishments, gripping matches that we hosted, Elsewhere in the city, you may including backstage areas, the either within the stadium or while have spotted one of our pop-up box office and improvements soaking up the late summer sun in display cases in your local library to the auditorium. The ticketing the Fanzone on Victoria Park. commemorating the centenary of system has been upgraded and Lighting up the city during the First World War, or the market’s is being developed so that it can the winter months, an improved display celebrating the 800th be shared with a wide range of programme of Diwali celebrations anniversary of the Magna Carta other venues. included the introduction of a and the standardisation of weights • Over 90 new heritage two-week festival around the lights and measures. information boards have been installed across the city – including a number that feature Leicester’s historic villages. Looking ahead • Work began to develop the The Old Town continues to welcome tourists from far and wide. Story of Leicester website. Last summer, following the creation of Jubilee Square, we purchased Vaughan College – the grade two listed building that currently houses Jewry Wall Museum. Work is now under way to develop the building, improving both the museum and the surrounding archaeological site. The closure of Snibston Discovery Park in northwest Leicestershire last July meant that many items from our collection have now returned to the city, and plans are now being drawn up to display these at Abbey Pumping Station. Finally, the refurbishment of De Montfort Hall’s auditorium will be completed later this year, with new seating in place.
26 leicester.gov.uk | summer 2016 | LEICESTER LINK
city mayor's review finance
n February, Leicester City Council set its budget for 2016/17. Our 2010/11 financial position is exceptionally £530m spent I severe. Six years of funding Cuts of reductions have seen our grant from 2015/16 Cuts of £100m the government fall by over per year £430m spent £100 million each year. We haveper year since since 2010 already been told to expect further 2010 cuts in the next three years, which 2019/20 £375m available means our grant will have fallen by Cuts of over 50 per cent since 2010 (after Cuts of £55m allowing for inflation). per year over the per year over The council obtains its moneynext four years next four from a combination of council tax, years business rates, charges for some services and a government grant. Government funding makes up a large proportion of our income, so these cuts greatly reduce theleicester.gov.uk amount we have to spend.
e are saving money by Planning and regeneration 1% reviewing everything 8.1% we do, and will finish Cleansing 1.9% W Parks and open spaces 1.9% this work in the nextNe 12 months.t However, making savings is even Bin collections/recycling 7.1% harder than it looksBudge because a tlot of our money is tied20 up15/1 in services6 Public protection 1.9% where we need to spend more. Community services 1.4% 41.9% For example, to provide care for Sports 1.9% Adult growing numbers ofFront older and Libraries 1.9% Social vulnerable people, andLine to protect Arts & museums 2.9% Care vulnerable children. This chart Services Homelessness/ shows where the council spends % housing advice 2.4 its money. 25.7% Children’s Services
leicester.gov.uk
28 leicester.gov.uk | summer 2016 | LEICESTER LINK n all our reviews, we are looking for What is more, the effect of ways to make council services more government funding cuts is not being Iefficient, but cuts of this scale are shared equally across the country. bound to be felt in reductions to Because of the way cuts have been made services which are valued by everyone. by the government, the most deprived We still need to find ways of saving authorities have been the worst hit. This £55 million each year. chart compares Leicester with affluent Buckinghamshire and Oxfordshire.
LEICESTER LINK | summer 2016 | leicester.gov.uk 29 FREE childcare for two year olds Your child may be entitled to 15 hours of FREE early education per week if you are receiving a qualifying benefit and have a household income of £16,19O or less.
Or if the child: · Receives Disability Living Allowance · Has a disability, statement of special educational needs or education, health and care plan · Is looked after by the local authority · Is no longer looked after by the local authority as a result of an adoption order, a special guardianship order
FULL INFORMATION ON COURSES: or a residence order. leicester.gov.uk/adulteducation 0116 454 1900 FAMILY LEARNING: 0116 454 1888 or [email protected]
To find out if your child is eligible: Telephone: O116 454 11OO families.leicester.gov.uk/earlyeducation or go to your local children’s centre
30 leicester.gov.uk | summer 2016 | LEICESTER LINK
LEICESTER LINK | summer 2016 | leicester.gov.uk 31 The future Braunstone Round the bend is bright bins number of estates are set to benefit from fire inspection in Braunstone and improved lighting with the introduction of Rowley Fields recommended that we new LED energy efficient waylights (the lights keep landings and communal areas clear A on corridors and stairs). A – which meant that dustbins needed Waylights in St Matthews, St Marks and other to be moved out of the existing bin stores. After locations have already been updated, with Mowmacre consultation with residents, the council agreed to being next on the list to benefit from the scheme. create a new designated area for bins. Funding from Previously waylights used to be left on all the time. Braunstone and Rowley Fields Growth bid scheme But the new devices have daylight sensors which helped begin improvements in 2015. ensure that they are only on when needed. Outside The bins have now been moved outside and lights only come on when it’s getting dark and internal dividing walls between the old bin stores and lights operate at 10 per cent, boosting up to full power drying rooms have been removed. Doors to the bin for a limited period when someone walks by. store and drying room have also been bricked up. The cost and energy savings have been impressive – We removed the old timber wood planks and an expected reduction in electricity use of between 46 replaced them with an eco wood fence, complete and 64 per cent in the first two years, with full payback with lockable external access. on energy savings within six years. Another key benefit With the dividing wall removed, the drying of the new devices has been a big reduction in the rooms are now bigger. The new bin areas are amount of maintenance required. The new lights last more pleasing, tidy and easier for residents around five times longer than the previous versions. ■ and bin collectors to access. ■
Affordable homes raunstone has gained School, at a cost of Leicester, so I’m delighted that this FULL INFORMATION ON COURSES: 48 new affordable £2.3 million. The bungalows partnership has helped to create homes thanks to a are to provide supported living these new homes and put disused leicester.gov.uk/adulteducation 0116 454 1900 Bpartnership between accommodation for people with land back to good use.” FAMILY LEARNING: 0116 454 1888 or [email protected] Leicester City Council, additional needs. The properties owned by Nottingham Community Housing A further 13 homes at the site NCHA and the city council are Association (NCHA) and the have been used to house people all fully occupied by people from homebuilder Westleigh. on the city council’s housing the council’s housing register. Seventeen homes have waiting list. Residents who are looking for been built at the site of the Funding for the schemes affordable housing and want to former Bendbow Rise School, in was partly secured through see what vacant properties are Butterfield Close, at a cost of a grant from the Homes and available can visit our web pages. £1.9 million. Communities Agency (HCA) with There are 126 further homes In addition to 10 homes further funding provided by NCHA currently under construction. built on Hamelin Road, six one- and the city council. Of these, 123 are for affordable bedroom apartments and two Assistant city mayor for rent and three are for shared wheelchair adapted bungalows housing Councillor Andy Connelly ownership. ■ have been built at the site of the said: “There is a real need for former Queensmead Junior affordable housing to rent in leicester.gov.uk/housing
32 leicester.gov.uk | summer 2016 | LEICESTER LINK COUNCIL HOUSING
Round the bend he council's housing repairs team is called out to more than 6,000 blocked toilets, sinks and drains every year – that’s more T than 115 a week. This of course costs a great deal of time and money – and some of the call outs can be charged to council tenants, when it’s clear the tenant has been negligent. The vast majority of sink, toilet and drain blockages can easily be avoided by following a few golden rules. You should also clean waste pipes regularly with drain or pipe cleaning products. Think about what goes down If you can bin it, don’t flush it. The most common objects that are wrongly dropped down toilets are: • wet wipes (including so-called ‘flushable’ ones) • sanitary products • nappies • cotton buds • hair grips • air fresheners. Never flush any of these down the toilet – you will pay the price later on! Even supposedly ‘flushable’ wipes cause problems as they do not break down.
Other items that can cause blockages (mainly to sinks and drains): • fat, grease and oil • excessive use of washing powder or dishwasher tablets • hair Fat, grease and oil are the most common problem and also one of the easiest to prevent. Greasy and fatty substances which are washed down sinks will stick to pipes, eventually building up so much that liquid cannot pass through. You can easily avoid this by pouring used oils and fats into a container and allowing them to cool before disposing of them in the bin. Alternatively, take them to your local council recycling site. Hair is another common problem as it can build up over time. As it builds up soap will stick to it and if you don’t deal with it, it will eventually lead to a complete blockage. The best way to deal with this is to use a sink strainer in the plughole – or clear any trapped hair regularly to stop a build up and prevent future blockages. Finally, a simple rule of thumb that should keep you out of trouble: use the sink and toilet for what they are designed for – never as a waste bin. ■
LEICESTER LINK | summer 2016 | leicester.gov.uk 33
34 leicester.gov.uk | summer 2016 | LEICESTER LINK FEATURE
Care and support If you or someone in your family needs social care or support, take a look at leicester.gov.uk/asc
eicester City Council their own care. For example, you indication of how much you would has recently revised the can search the My Choice directory need to contribute towards the information and advice we to find a range of services and cost of your support. If you wish to L provide about adult social equipment such as a bed sensor or proceed with an application you care. Using new functions on the medicine dispenser. My Choice is a can then submit all your details. website, you can find out if you directory that allows you to choose If you are not likely to be may be able to receive support, and arrange your support. eligible for council support you will your potential contribution towards To find out if you could get be directed back to the My Choice the cost of that support, and where support from the council, go to directory where you can find out to find the right services. the section called 'Am I eligible for how to arrange your own care. Because the council has a support?'. Just answer a series of Finally, if you do not have limited budget, we have to make questions by ticking the boxes – access to a computer, you can sure that our support services reach then it will tell you whether you use one free of charge at any the people who need them most. may be eligible. city library. ■ Many people now use our online You can also use the online information to choose and arrange calculator. This gives you an
Organisations that can help you The council has agreed contracts with two local organisations that can give you information and advice on adult social care in Leicester. Age UK Free independent, confidential information and advice to people over 50. Clarence House 46 Humberstone Gate Leicester LE1 3PJ Drop in Monday to Friday 11am-4pm. 0116 299 2278 Mosaic: shaping disability service Delivers information and services that disabled people want; services that promote inclusion, equality, independence, choice, empowerment, respect and dignity. 2 Oak Spinney Park Ratby Lane Leicester Forest East LE3 3AW Drop in Monday to Thursday, 9am-5pm; Friday, 9am-4.30pm 0116 231 8720
FOR INFORMATION AND ADVICE ON SOCIAL CARE: leicester.gov.uk/asc
LEICESTER LINK | summer 2016 | leicester.gov.uk 35 How to separate Saving you time your waste and recycling and money No one likes waiting in queues or on the phone. These days Put all the items below into your orange bags or communal bins we expect to get things done when it suits us
Glass bottles and jars Plastic bottles Plastic pots, Magazines Tins, cans, foil and and bottle tops tubs and trays and paper foil trays
Cardboard Drink and Empty Plastic bags food cartons aerosol cans and plastic film
Remember: G You can use as many orange bags as you need for your recycling. G Rinse all items that contain food waste. G Only use your orange bags or communal recycling bin for the recyclable items above. G Do not use black bin bags.
Most non- Garden waste customers recyclable – use your green bin for: waste can go in your refuse bin or communal refuse bin. Twigs, small branches, Leaves, grass cuttings, This includes: bark and weeds plants and flowers general waste, food waste, No: Food waste, treated wood, nappies and logs, soil, turf, plant pots/seed trays, polystyrene. gravel, stones or bagged waste. WM16/3 For more information visit our website: leicester.gov.uk/recycling
Orange Bag Recycling Service @orangebagleics
Leicester for Leicester
36 leicester.gov.uk | summer 2016 | LEICESTER LINK FEATURE Saving you time and money No one likes waiting in queues or on the phone. These days we expect to get things done when it suits us eicester City Council is sofa or out and about on your the Customer Service Centre on developing quicker, easier mobile phone. Granby Street, St Matthews Centre ways for you to contact us There’s no waiting on hold and Pork Pie Centre. We will be Land access council services. or in queues – and your request developing another in New Parks Councillor Kirk Master, will go straight to the department and other locations over the assistant city mayor for that needs to deal with it. Another next year. neighbourhood services, said: benefit is that it will be easier for Remember you can also get “A lot of people still phone the you to keep track of your various online using the free computers council to tell us things that they dealings with the council. When in every city library. could report much more quickly you log into your account, you’ll and easily online. be able to see all your Payments “It’s really easy to use our different contacts with us in one The easiest way to pay council tax, website – leicester.gov.uk – and place, from school admissions to rent and business rates is by direct soon we’ll be launching a new rubbish collection. debit. You can also pay for these digital service that will make it services and some others via the even more convenient for people Self-service areas Pingit app. This is a safe and easy to deal with the council.” Around the city we are setting up way to make payments from your self-service areas where you can smartphone or mobile device – My account use free computers and telephones find it free at the App Store. Launching in the autumn, the new to contact us and deal with your There are self-service payment online council account will make council business. For example, machines at the Customer Service it easier for you to carry out a huge you can report environmental Centre in Granby Street and the variety of council business. problems, apply for housing Pork Pie Centre on Saffron Lane. From ordering more orange benefit and parking permits, You can pay rent, council tax, bags to reporting a housing repair, or scan documents to support fees and fines by cash, debit or you’ll be able to do this with just applications. credit card. ■ a few clicks – any time of day or There are already three of night, from the comfort of your these self-service facilities: at
LEICESTER LINK | summer 2016 | leicester.gov.uk 37
38 leicester.gov.uk | summer 2016 | LEICESTER LINK FEATURE
All aboard! he new Haymarket Bus disabilities – see page 10). The bus Station is now open for station will also be the base for the business, providing a total Haymarket Shopmobility service, T of 38 different bus services which offers free loans of scooter or to destinations across the city, wheelchairs to people with mobility county and further afield. Joint problems. funded by Leicester City Council New electronic displays provide and the Department of Transport, real time arrival and departure the new £13.5 million station information for passengers replaces the old facility built in the within the main concourse, and early 90s. refurbishment work has been The number of buses that carried out on surrounding journey times. can use the site at any one time pavements and roads. “It is a huge improvement has doubled. With 23 bus bays City Mayor Peter Soulsby over what was here before, which available, the station now has said: “This has been a long and was frankly little more than a lose capacity for 100 buses per hour. As challenging redevelopment, but I collection of rundown shelters. a result, a number of bus shelters think that people will agree that the This is a bus station for the have been removed from Charles wait has been worth it. 21st century.” Street, between Belgrave Gate and “The new building, with its The state-of-the-art facility Humberstone Gate. Pavements inviting concourse, will make was opened at a special event have been widened and rebuilt in a huge difference to the daily on 7 May, where visitors enjoyed high-quality block paving to create journeys of thousands of people a display of vintage buses and a safer and more attractive route for who travel in and out of the city even took a ride on one to Abbey visitors. centre by bus. Pumping Station. Other improvements include “The new pick-up and drop off The redevelopment of the better waiting facilities for arrangements will also help reduce Haymarket Bus Station was partly passengers and reburbished bus congestion along this stretch paid for with a grant of toilets (including Changing Places of Charles Street, helping cut £3.5 milllion from the government's facilities for people with profound unnecessary delays and improve Local Pinch Point Fund. ■
leicester.gov.uk/haymarketbusstation
LEICESTER LINK | summer 2016 | leicester.gov.uk 39
40 leicester.gov.uk | summer 2016 | LEICESTER LINK PUBLIC HEALTH Good food for young tums
s part of Leicester’s Food Plan, Leicester City Council has been working with the A Leicestershire Nutrition and Dietetics Service (LNDS) to support parents, nurseries and childminders across the city. The aim of the service is to support families with young children to provide healthy nutritious food and to develop their cooking skills. It also works with nurseries and childminders to ensure that their food meets nutritional standards. There has been keen interest in the programme, which has reached over 90 families, and over 60 childcare settings have joined up. After taking part, families have seen real improvements in a their diet, eating more fruit, vegetables and breakfasts, and fewer takeaways. ■
150 minutes a week ow the weather is warmer your activity level. Why not try Activities such as yoga or pilates and the days are longer, getting some exercise with your also have great physical benefits, many people are thinking green fingers? Getting out in the increasing flexibility and helping Nabout getting active in garden and pulling up weeds can to improve balance and avoid Leicester and planning activities really get your heart pumping. injuries. ■ for summer. The opportunities to increase your physical activity are endless in Leicester, and there is something to suit everyone! Leicester’s parks provide a perfect setting for getting active, from power walking, running, or exercising on the outdoor gyms for free. Why not check our website to find out what’s in your local park, or even try being a ‘park tourist’ and power walking to a park further afield? A game of Ping! also contributes to your daily activity. One game is typically 10 minutes long, so play a 'best of three' match with a friend to hit your recommended amount of daily activity. Don’t feel that you need to keep to traditional activities to increase
leicester.gov.uk/ourhealthycity
LEICESTER LINK | summer 2016 | leicester.gov.uk 41 News from the CCG As the clinical chair of Leicester City, CCG I would like to update you on our latest news.
s they are nationally, local GP GP Federations practices are under growing In 2015/16 we have seen ‘GP Federations’ pressure as a result of increased in Leicester begin to take shape. demand, as well as problems A Federations are groups of practices that with recruiting and retaining GPs. join together to improve the delivery Within the limited funding available of services. This might be by jointly to the NHS we are working hard with our offering a particular clinic or service for practices to improve primary their patients or by sharing back-office care services: functions. In Leicester there are three • We have opened four GP hubs across federations that practices are free to the city which see patients during join. We have been supporting them in evenings, weekends and bank holidays. 2015/16 as they establish themselves and So far this has provided over 1,200 have worked together with them on the extra appointments per week and is delivery of services. helping take some of the pressure off GP surgeries and hospital services. The Health Needs service also allows those who find it Neighbourhoods hard to get to their GP during normal We have also introduced four Health hours to access appointments. Needs Neighbourhoods. This means that • We are employing more pharmacists, more relevant services could be offered to nurse practitioners and paramedics in patients living in these areas. They would primary care. You may have noticed also be aligned better with local health that practices offer appointments with and social care partners which means we these specialists as an alternative to are able to work in a more integrated way your GP. They do in fact work hand in on the care for a particular patient. hand with your own GP, and where Linked to this are changes that we appropriate can offer you excellent have made to our governing body. care and advice. Our previous locality chair roles have • We have set up a home visiting clinical been replaced with Health Needs response team for urgent home visits. Neighbourhood chairs and we have This means that a clinical specialist will reduced the number of GP members be able to see you quickly and report back to your GP to ensure you get the right care. • A ‘golden hello’ incentive scheme has already recruited six new GPs, and will recruit at least six more in the next few months.
42 leicester.gov.uk | summer 2016 | LEICESTER LINK from ten to seven. This will allow for additional GPs to be brought in to support us where we need specific expertise and will allow for us to introduce a practice nurse role on the governing body. Using your pharmacy New in post are Dr Tun Than and Dr While we are working hard to improve GP Sulaxni Nainani, our first female board services and capacity in the city, we can all member, who are working together on GP do our bit to really make a difference. While integration across the city practices. GP I am a GP, my family and I are also NHS integration focuses on bringing health and patients and we all have a responsibility social care services together and where to use all our health services responsibly possible getting patients treated in the so we can access medical help and advice community. This is a key priority for the from a GP when we really need it. One CCG going forward. way we can all do this is by using our pharmacies better. More information is Better Care Fund provided on the following pages. The Better Care Fund is a programme that delivers seamlessly integrated health Your views and social care for patients, providing for Before I close I would like to bring their holistic needs, to help them retain your attention to a number of patient their independence, stay well in their consultation events taking place, and we own homes and avoid spending time in would like you to be part of these. Your hospital. Better Care Fund services are views on local services will help us design aimed at patients aged 60 and above, and buy services that meet your health younger patients with multiple long-term needs better. conditions and patients with dementia. We are asking the public about the ASSIST (asylum seekers) Centre and The Leicester City Better Care Fund is made homeless health services to give views up of the following services: on how we can provide appropriate • risk stratification health services going forward. We are also • lifestyle hub asking patients for their views on services • IT at Asquith Surgery and Bowling Green • clinical response team Surgery as both contracts naturally come to an end in 2017. ■ • assistive technology • LPT unscheduled care team • integrated crisis Professor Azhar Farooqi, GP and Chair response service Leicester City Clinical Commissioning Group • night nursing team • services for complex patients • mental health planned care team • mental health discharge team • intensive community support.
LEICESTER LINK | summer 2016 | leicester.gov.uk
A friendly face Your local high street or community pharmacist has a wealth of expertise on hundreds of everyday illnesses and health issues as well as being a friendly face when you need over the counter advice
harmacists are trained to What services does your • How long have you had these provide confidential, expert local pharmacy offer? symptoms? advice and treatment for a • What action has already been taken? range of common illnesses and All pharmacies will provide the • Are you taking any other medicines P following services: complaints such as coughs, colds, sore for this or any other conditions? throats, ear and toothache, rashes and • over the counter advice on medicines emergency contraception. You can also • prescriptions and repeat prescriptions Confidentiality • prescription delivery get advice on prescription medicines You can talk to your pharmacist in • disposal of unwanted or and book a medicine review, blood confidence, even about the most out-of-date medicines pressure check or diabetes check. personal symptoms, and you don’t • advice on treatment of minor Pharmacists can also help you need to make an appointment. It is illnesses and health conditions, decide whether you need to see a possible to walk into any community and healthy living health professional. They can help pharmacy and ask to speak with the • advice on using your medication you consider the alternatives next time pharmacist. Most pharmacies now properly you are thinking of making a doctor’s have a private consultation area • flu jabs appointment. You can find details of where you can discuss issues with • travel vaccinations the chemists near you using the search pharmacy staff without being • contraception tool at http://bit.ly/1UVCFye. Opening overheard. Alternatively you • emergency hormonal hours over weekends and bank can arrange a consultation contraception (EHC) holidays are also updated here. over the phone. Pharmacists are highly trained • NHS Health Check (blood pressure, health professionals. Before becoming cholesterol or blood glucose testing) a pharmacist they will have completed • support to stop smoking. a four year university degree and have To make sure you’re given the right worked for a year under the supervision medicine or advice, the pharmacist may of an experienced and qualified ask you a range of questions, including: pharmacist, usually in a hospital or community pharmacy. Some may even • Have you taken the medicine before? have worked in a specialist area such as • Who is the medicine for? diabetes or lung disease. • What are the symptoms?
44 leicester.gov.uk | summer 2016 | LEICESTER LINK
Pharmacists at your GP At nine local GP practices you can now see a specialist pharmacist within the surgery. This is part of a three year pilot scheme to offer patients a more joined up service under one roof. We asked one of these specialists, Jayesh Radia, to tell us more
What is your new role? manage themselves and use their medication properly to ensure they I am one of three advanced clinical maintain good health. pharmacists who will be working A typical day may involve managing alongside GPs and nurses in nine repeat prescriptions, undertaking GP practices in Leicester. These nine medication reviews for patients with practices are part of federation that complex needs or holding clinics about work together. long-term conditions such as diabetes How will this and lung disease. benefit patients? What happens at an Having pharmacists based in a GP appointment with the setting allows us to provide tailored clinical pharmacist? Radia Jayesh support for patients with complex, long-term conditions. This will help It will very much depend on why the patient is going. They may need their patients manage their condition better. The nine practices Patients will benefit from quicker medication reviewed or they may have appointments, specialist advice on a screening appointment to diagnose a taking part in using their medicine and improved health condition or talk about a change this scheme are: screening and diagnosis. in their condition. The pharmacist may It is likely patients will see the same ask some personal questions as well as clinical pharmacist each time to ensure lifestyle questions to help them give East Leicester they receive continuity of care. The the best advice. The patient may need Medical Practice new scheme will also release a number to have a blood test or provide a urine of regular appointments available sample to ensure the pharmacist has Clarendon Park in GP practices. as much detail as possible about their Surgery current health and to ensure there Talk us through your day are no complications or more serious Humberstone health concerns. The appointment is Medical Centre The most enjoyable part is working completely confidential but notes more closely with patients and helping are shared with the patient’s Willowbrook them to understand their conditions. named GP at the practice. ■ Medical Centre We talk about how they can better Highfields Surgery The service Hockley Farm made suchMedical Practice a difference for Victoria mum Park and forHealth me Centre Johnson Medical Practice
Saffron Group Practice
LEICESTER LINK | summer 2016 | leicester.gov.uk 45 what’sWelcome to What’s On – your guide to entertainmenton venues, museums, libraries, leisure centres and community groups. For listings of events, shows and activities in Leicester please visit leicester.gov.uk/whatson
ENTERTAINMENT
SimonENTERTAINMENT Says Simon Says… is a family friendly weekend event showcasing the finest talent from Leicester’s music scene and beyond, along with real ales, cocktails, food and drink, art, children’s activities and much more. Headlining this year are The Wonder Stuff who are celebrating their 30th anniversary. Fans will love the passion and attitude which sets the band apart from the majority of their contemporaries. Their many hits including The Size of a Cow and Dizzy are sure to be crowd-pleasers. The line-up also includes Levellers- influenced modern folk band Ferocious Dog, Uptown Ska Collective, formed by The Specials’ bassist Horace Panter and Diesel Park West, featuring their seminal album, Shakespeare Alabama, listed in the greatest debut albums of all time. Simon Says… 23 and 24 July Advance weekend tickets: £30 adults, £20 students, £10 under 16s, £7.50 under 10s. Under 5s are free but do need a ticket.
DE MONTFORT HALL | 0116 233 3111 | demontforthall.co.uk | simonsaysleicester.com
CURVE PHOENIX THE Y A state-of-the-art theatre in the heart of Based in the city’s Cultural Quarter, A live performance venue with an eclectic Leicester’s vibrant Cultural Quarter. With Phoenix is Leicester’s independent cinema, programme of music, comedy, theatre, no traditional backstage area audiences can arts centre and café bar. It shows everything new performances and spoken word. enjoy the full theatre making process. from micro-budget foreign films to the The 300-seat theatre also hosts candle-lit 0116 242 3595 latest Hollywood blockbusters on two cabaret style events and standing gigs. curveonline.co.uk modern cinema screens. 0116 255 7066 0116 242 2800 ytheatre.co.uk LUNCHTIME CONCERTS phoenix.org.uk New Walk Museum and Art Gallery hosts a ATTENBOROUGH ARTS CENTRE programme of chamber music organised by LITTLE THEATRE The University of Leicester’s inclusive arts the Leicester International Music Festival. Home of the Leicester Drama Society, which centre. With a 120-seater performance 0116 225 4920 produces 12 main-house shows each year space, three studios and an exhibition leicesterinternationalmusicfestival.org.uk and a pantomime, performed in the gallery, it offers a diverse programme of 350-seat auditorium. The theatre also hosts performance, courses and workshops UPSTAIRS AT THE WESTERN Leicester’s first pub theatre, above shows from other Leicestershire societies covering a wide range of art forms. The Western. Enjoy live theatre, spoken and touring productions. 0116 252 2455 word, music and comedy in this intimate 0116 255 1302 attenborougharts.com venue in Leicester’s West End. thelittletheatre.net upstairsatthewestern.com For a full programme of events please contact the venues directly or visit their websites
46 FESTIVALS AND EVENTS
City Festival 20-29 August | City centre The City Festival celebrates Leicester in the heart of the city. Taking place over Leicester ten fun-packed days, sites across the city centre are filled with entertainment including sports, culture, music, art, Caribbean heritage and more. Offering a vast programme including old favourites Carnival as well as new additions, City Festival 6 August | Victoria Park provides a great reason to stay local this August! Carnival – Mas, Music and Myths is the theme chosen for this year’s Caribbean visitleicester.info/cityfestival Carnival, celebrating the diverse cultures in Leicester while keeping the cultural traditions of the Caribbean alive. It is one of the largest multicultural events in the Leicester Pride East Midlands with an estimated 80,000 people on the parade route and 20,000 at 3 September | Victoria Park Victoria Park. Celebrations begin with the and city centre parade official opening ceremony on Victoria Park Leicester Pride is Leicester’s annual followed by the vibrant street carnival. lesbian, gay, bisexual and transgender Featuring various troupes and floats (LGBT) festival and is a colourful and displaying magnificent costumes, the vibrant event celebrating diversity and street carnival will make its way to the city freedom of expression. A spectacular centre accompanied by the hot and spicy parade through the city leads to the music of the Caribbean and beyond. popular event on Victoria Park which Tickets: advance £2 / on the day £3. includes live music, market stalls, funfair rides and health and Children 5-12 years £1, under 5 years wellbeing information. and over 60 years free. leicestercarnival.com leicesterpride.com
Western Park Festival Evington Village Fete Heritage Open Days 9 July and Show 8-11 September Western Park 13 August, 12-5pm Various venues westernparkfestival.co.uk Stalls, refreshments, music, children’s visitleicester.info/heritageopendays activities and homegrown produce Cancer Research Race for Life in the show competition. Belgrave Hall Good Food Fair 10 July 17 and 18 September Belgrave Hall and Gardens Victoria Park Eyres Monsell raceforlife.org Horticultural Show visitleicester.info/museums 10 September Leicester International An Indian Summer Community Centre, Hillsborough Road, Eyres Monsell Music Festival 29-31 July September Opens 1.30pm, auction of Cultural Quarter New Walk Museum and Art Gallery produce around 3.30pm. indiansummer.org.uk musicfestival.co.uk
what’son 4743 MUSEUMS © Will Johnston / Leicester Mercury / Leicester Johnston Will ©
Fearless Foxes Open all summer | New Walk Museum and Art Gallery
Occasionally the success of a football As well as retracing the football flagship museum. team inspires a whole community. Even journey month by month, the exhibition There will also be a programmed more rarely it captures the imagination of will also explore how the success of our of themed football events throughout the world. This is that time. football team has not only helped bring the summer for all the family. Join us this summer and relive the Leicester together, but also brought the Fearless Foxes is a partnership remarkable rise of Leicester City FC from world to Leicester. Why have people between BBC Radio Leicester, the relegation favourites in March 2015 to reacted so strongly to this story of Leicester Mercury, Leicester City Premier League champions in May 2016. sporting success? Football Club and Leicester City This special display uses images and Come and share your own thoughts Council. sound to recreate what has been a truly and stories and celebrate a remarkable unforgettable year in the world of football. moment in the city’s history in the city’s visitleicester.info/museums
ABBEY PUMPING STATION NEW WALK MUSEUM AND THE GUILDHALL Leicester’s museum of science and ART GALLERY One of the best preserved timber technology, displaying the city’s industrial, Leicester’s original museum has wide framed halls in the country, dating technological and scientific heritage. ranging collections and displays spanning back 600 years, the Guildhall now hosts a 0116 299 5111 the natural and cultural world. regular events programme including 0116 225 4900 comedy, music, theatre and seasonal BELGRAVE HALL AND GARDENS children’s events. An oasis of peace and quiet in a NEWARKE HOUSES MUSEUM 0116 253 2569 busy city, set in the midst of two AND GARDENS acres of serene walled gardens that Composed of two historic houses, JEWRY WALL MUSEUM are open to the public during Wygston’s Chantry House and Skeffington Discover the archaeology of Leicester’s special events. House, this museum tells the story of past and find out about the people of 0116 229 8181 contemporary Leiceter and the history Leicester from prehistoric times to of the Royal Leicestershire Regiment. the medieval period. 0116 225 4980 50
Leicester’s museums hold special events and activities for all ages throughout the year. For more information on current exhibitions and events please visit leicester.gov.uk/museums or contact the museum directly
48 what’son LIBRARIES, SPORT AND PARKS
Run 5.30 8 July | 5.30am Victoria Park At 5.30am on Friday 8 July, whilst most of the city is sleeping, early birds from across Leicestershire will be making the most of the morning; donning brightly coloured t-shirts and lacing up their trainers ready for a 5.3k run. Run 5.30 is an idea that started in Italy and Leicester is the second UK city to host an event. You can walk or run the route, it doesn’t matter. The route will take runners from Victoria Park into the city passing some best known and loved landmarks such as New Walk and the Cathedral before ending back in the park. At the end, participants will be greeted across the finish line with a healthy fruit filled breakfast; the perfect way to start a Friday.
To register go to perfectmotion.org/run-530
Bands on parks 2016 Swim Leicester This summer’s Bands on Parks season runs The council's swimming lessons on Sunday afternoons until 11 September. programme, Swim Leicester, offers children Bands will be playing on different and adults alike the chance to learn to swim dates at parks all over the city: Abbey Park, – with lessons taking place every day across Aylestone Hall Gardens, Braunstone Park each of our leisure centres. Walled Garden, Castle Gardens, Evington Lessons are taught by friendly and Park, Humberstone Park, Knighton Park, experienced instructors, and we offer Monks Rest Gardens and Western Park. children's sessions from foundation level (typically for children aged six months For full details go to the council website or to four years old), through the email [email protected] ASA national framework and beyond. You can join Swim Leicester at any time. To find out more, LIBRARIES search our website for Aylestone Library 0116 233 3178 'swimming lessons'.
Beaumont Leys Library 0116 299 5460 Belgrave Library 0116 299 5500 Braunstone Library 0116 299 5476 Central Library 0116 299 5401 Evington Library 0116 221 1286 SPORT Fosse Library 0116 225 4995 Aylestone Leisure Centre 0116 233 3040
Hamilton Library and Learning Centre 0116 221 2790 Braunstone Leisure Centre 0116 229 3232 Highfields Library 0116 299 5494 Cossington Street Sports Centre 0116 233 3060 Knighton Library 0116 299 5477 Evington Leisure Centre 0116 299 5575 New Parks Centre Library 0116 229 8200 Knighton Tennis Centre 0116 270 8696 Pork Pie Library and Community Centre 0116 299 5480 Humberstone Heights Golf Course 0116 299 5570 Rushey Mead Library 0116 266 5112 Leicester Leys Leisure Centre 0116 233 3070 Eyres Monsell Self-Service Library 0116 278 7294 New Parks Leisure Centre 0116 233 3080 St Barnabas Library 0116 299 5450 Saffron Lane Athletics Stadium 0116 283 3275 St Matthew’s Library 0116 222 1045 Spence Street Sports Centre 0116 299 5584 Westcotes Library 0116 299 5510 St Margaret’s Pastures Sports Centre 0116 233 3095
what’son 49 COMMUNITY LISTINGS
City Of Leicester Singers Evington Badminton Club Leicester U3A Christchurch, Clarendon Park Road Evington Leisure Centre, Christchurch, 105a Clarendon Mondays 7.15-9.15pm Downing Drive LE5 6LP Park Road LE2 3AH We always welcome new singers – come Thursdays 7.30-9.30pm Monthly meeting second Tuesday along to any rehearsal. New members always welcome. of the month, 2.45pm Concerts at St James the Greater Church, [email protected] A self-help organisation offering learning London Road. Richard 07541 133683 for life and social opportunities for those no 0116 299 4444 longer in full-time employment. [email protected] Leicester Association of 12 July – Down the Garden Path, David Bell cityofleicestersingers.co.uk National Trust Members 13 September – Follow the Road Ahead - Regular afternoon and evening meetings The Story of the Driving Test, Brian Johnson Art classes for all ages with speakers, lecture lunches, outings [email protected] Pop in to discover the artist in you. and social events. 0116 273 7237 Monday 10am-4pm: landscape with acrylics. Alan Tyler 0116 222 9133 St Martin’s House, 7 Peacock Lane LE1 5PZ leicesternt.btck.co.uk Leicester Wildecats LGBT Football Wednesday 10am: portraits. Chapel Café, 10a St Margaret’s Pastures Sports Centre, Bishop Street LE1 6AF St Margaret’s Way LE1 3EA Thursday 10am-4pm: drop in. Holy Cross Leicester Badminton Club New College, Glenfield Road LE3 6DN Tuesdays 7.30-9pm Centre, 45 Wellington Street LE1 6HW Tuesdays 6.30-8.30pm Weekly kickabout, all ages and Friday 10am: Landscape with oil. Age UK, Leicester’s friendliest badminton abilities welcome. Clarence House LE1 3PJ social club. Mixed abilities from wildecats.co.uk Classes £5 adults, £3 children. Free to asylum late teens upwards. Gareth 07825 581938 seekers. Refreshments and £3.50 materials included. Michael 07967 592208 Leicester Yoga Circle 0116 210 9371 Judgemeadow Community College, [email protected] Leicester Decorative and Marydene Drive LE5 6HP Fine Arts Society Meets once a month for an interesting Art of Relaxing and varied programme of yoga practice. Alpha Tutorials, 308 Melton Road LE4 7SL Sue Townsend Theatre (formerly 10 September – 10.30am-12.30pm Thursdays 6.30-8.30pm Upper Brown Street Theatre) with Libby Jelley Join us in a relaxed environment and paint Leicester LE1 5TE 8 October – 10.30am-12.30pm and draw on your own or learn with Christine Fourth Wednesday of every month, with Gary Ward Johnson-Hume. £40 for 10 sessions – venue 7.45pm. 5 November – 10.30am-12.30pm with cost (teacher and art materials are funded). Lectures on a variety of topics related Caroline Arthur Limited places, booking essential. to decorative and fine arts given by [email protected] [email protected] leading speakers in their fields. Hansa Kanji 0116 224 3288 / 07971 525810 Guests welcome, £7. after 6pm 0116 270 4710 New Parks All Abilities leicesterdfas.org.uk Running Group New Parks Leisure Centre, Leicestershire IVC St Oswald’s Road LE3 6RJ Leicestershire IVC is a friendly and Tuesdays 10-11am informal club, offering a wide variety of Free running group for young people social, cultural and sporting activities. It is and adults. Please wear sensible clothing. a non-profit club with events organised by New runners welcome. Sessions are run members for members. by a qualified Run England coach. 0116 271 7957 [email protected]
Leicester Musical and Drama New Parks Athlefit Group Society (LMADS) New Parks Leisure Centre, The Bullfrog Crescendo: Rehearsals every Tuesday 7.30-9.30pm St Oswald’s Road LE3 6RJ foster carers’ choir If you love anything to do with the stage Fridays 10-11am New Walk, City Centre [location and performing arts then why not join our Free circuit training for young people and TBC upon enquiry] society? Minimum age 16. adults. Please wear sensible clothing. Sessions Thursdays 12-1pm 07442 503987 are run by a qualified Athlefit coach. A free singing group specifically for foster [email protected] carers in the city of Leicester. We particularly welcome anyone who thinks they can’t sing. Leicester School Race Walking Saffron Athletic Stadium New Parks New Friends A really friendly, supportive group who enjoy Wednesdays, 6-7pm New Parks Centre Library, Aikman Avenue a good sing followed by coffee and chat. Training with UKA level 4 coach Chris Tuesdays, 10am-12 noon 07980 915660 Smith, 34 years county team manager. Reviving community spirit – drop in for [email protected] All ages and abilities, for competition coffee, cake and a chat. Donations towards and fitness. Track fees apply. refreshments invited. Epilepsy Action 07505 746218 Judith 07816 908619 BHS, Gallowtree Gate [email protected] [email protected] 3rd Monday of each month, 10-12pm For people with epilepsy, families and carers. Children welcome. Over 60s activity group 0116 241 4940 St Matthew’s Sports Hall, Malabar Road Thursdays, 9-12pm Badminton, carpet bowls, aerobics and table tennis, £2. Celia Jeffery 07724 148686
50 what’son COMMUNITY LISTINGS
Panthers Badminton Club St Margaret’s Co-operative Bowls Thinking Straight Crown Hill Community College, Co-op Sports Ground, Birstall Road Stocking Farm Healthy Living Centre, Gwendolen Road LE5 5FT LE4 4DE Packwood Road, Leicester LE4 2ED Tuesdays, 7-9pm All abilities welcome, coaching available. Wednesdays, 12.30-2.30pm If you have an intermediate standard of Carolyn or John 0116 267 5947 A group for parents or carers of Leicester badminton give us a call. New players required. and Leicestershire based children living Men and women welcome. with or suspected of having Autistic Sims 07870 195338 or Paul 07855 491640 Spectrum Disorder or ADHD. 0116 299 5646 Red Leicester Choir Secular Hall, 75 Humberstone Gate LE1 1WB Western Park Ladies Bowling Club Wednesdays 7.30-9.30pm, term-time only All ages are welcome to come New singers always welcome. along and play. 0116 270 3143 Eileen Dore 0116 255 0405 redleicesterchoir.com Yoga with Mary Doughty Scottish Country Dance Classes New Walk Museum Mondays 7.30-10pm at Avenue Primary Every Monday and Friday, School, Avenue Road LE2 3EJ 10-11.30am and 12.15pm Tuesdays 1.30-3.30pm and Thursdays Mary 07757 644345 or 0116 229 1121 7.30-10pm at St Stephens United Reform Church Hall, De Montfort Street Yoga in Clarendon Park (entrance on New Walk) LE1 7GB Hartopp Road: Tuesdays 6.15-7.30pm: Newcomers are very welcome. St John the Baptist: Thursdays 6-7.30pm. [email protected] Kay 07718 758637 Doris Buchanan 0116 241 5857 [email protected]
Leicester City Council does not the endorse the entries listed; they are for information only. © Copyright Leicester City Council
COMMITTEE MEETINGS
Leicester City Council holds a number of Each ward also holds regular community council, executive and committee meetings meetings. You’re very welcome to turn up which are generally open to the public to and talk to councillors and officers about attend. Our democratic support officers anything that’s affecting your ward. can advise you on your rights to attend meetings, how to submit petitions and ask leicester.gov.uk/communitymeetings questions at meetings or any other query [email protected] you may have about how committees work. 0116 454 6349
Democratic Support, City Hall, 115 Charles Street, Leicester LE1 1FZ [email protected] 0116 454 6352
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@leicester_news /leicestercitycouncil #Leicester
what’son 51 contact your councillor You can contact your councillor by email or telephone, or by visiting one of their regular surgeries. To find out when and where your councillor holds surgeries, go to leicester.gov.uk/councillors or phone 0116 454 6360.
BEAUMONT BRAUNSTONE PARK ABBEY AYLESTONE LEYS BELGRAVE & ROWLEY FIELDS
Harshad Adam Hemant Mansukhlal Steve Bhavsar Clarke Rae Bhatia Chohan Corrall
0116 454 6360 07875 546508 07736 194823 07590 444307 07966 629285 [email protected] [email protected] [email protected] [email protected] [email protected] @OweniteAdam @HemanttBhatia @stephencorrall
Annette Nigel Sue Manjula Elaine Byrne Porter Waddington Sood Halford
07890 564736 0116 233 6150 07875 546321 07976 398192 07736 194813 [email protected] [email protected] [email protected] [email protected] [email protected] @cllrhalford
Vijay Singh Paul John K ulwinder VijayRiyait Singh WestleyPaul JohnThomas SinghKulwinder Johal Riyait Westley Thomas Singh Johal 07875 480641 07841 860130 0116 292 9549 07736 194824 [email protected] [email protected] [email protected] [email protected] @vriyait
HUMBERSTONE CASTLE EVINGTON EYRES MONSELL FOSSE & HAMILTON
Patrick Deepak Virginia Dawn Vi Kitterick Bajaj Cleaver Alfonso Dempster
07976 348104 07976 096183 07815 955335 07772 115385 07976 348325 [email protected] [email protected] [email protected] [email protected] [email protected] @Pat_Kitterick @Deepak_Bajaj
Deborah Ratilal Rory Ted Rashmi Sangster Govind Palmer Cassidy Joshi
07896 201155 07736 194800 0116 454 6360 07875 546654 07976 348326 [email protected] [email protected] [email protected] [email protected] [email protected] @govind_ratilal @Rory_Palmer @TedCassidyFosse
Gurinder Lynn Sue Singh Senior Hunter Sandhu
07792 016061 07736 194816 0116 454 6360 [email protected] [email protected] [email protected]
52 SPINNEY HILLS
Shofiqul Chowdhury contact your councillor 07715 630045 0116 454 6360 [email protected] [email protected] Member and Civic Support, Leicester City Council,
115 Charles Street, Leicester LE1 1FZ Mustafa Malik All Twitter accounts are operated by the individual 07736 194818 councillor and represent their own views. [email protected]
KNIGHTON NORTH EVINGTON RUSHEY MEAD SAFFRON STONEYGATE
Piara Ross Luis Singh Elly Lucy Grant Fonseca Clair Cutkelvin Chaplin
07595 466671 07800 931301 0116 454 6360 07891 232662 07875 546574 [email protected] [email protected] [email protected] [email protected] [email protected] @rossigrant @luisfon91459448 /cllrelly.cutkelvin @StoneygateLucy
Inderjit Singh Jean Rita Bill Kirk Gugnani Khote Patel Shelton Master
tel: 07891 232687 07736 194817 0116 454 6360 0116 220 1350 07736 194821 [email protected] [email protected] [email protected] [email protected] [email protected] @inderjitgugnani @InderjitGugnani
Lynn AbdulAbdul Ross Aminur Moore Osman Willmott Thalukdar Osman Willmott 07891 232688 0116 454 6360 0116 454 6360 07736 194825 [email protected] [email protected] [email protected] [email protected] @LynnMooreCllr
THURNCOURT TROON WESTCOTES WESTERN WYCLIFFE
Teresa Diane Andy Susan Hanif Aldred Cank Connelly Barton Aqbany
07736 194827 07736 194826 07850 286248 07800 931213 0116 454 6360 [email protected] [email protected] [email protected] [email protected] [email protected] @diane_cank @susieshimmie
Paul Baljit Sarah George Mohammed Newcombe Singh Russell Cole Dawood
07800 559228 07875 769971 07814 532928 07891 232672 07800 907313 [email protected] [email protected] [email protected] [email protected] [email protected] @sarah_westcotes @mohammeddawood
Malcolm Unsworth
07875 937863 [email protected] 53 contact us Online – leicester.gov.uk l Contact us online for payments, l Mobile enabled for phone and tablet applications, bookings, and information l Available all day, every day Telephone General enquiries 0116 454 1000 Tenants advice and repairs 0116 454 1007 Environment 0116 454 1001 Housing options 0116 454 1008 Waste management 0116 454 1002 Education and schools 0116 454 1009 Parks and green spaces 0116 454 1003 Business support centre 0116 454 1010 Social care and safeguarding 0116 454 1004 Automated switchboard 0116 454 1011 Council tax and business rates 0116 454 1005 Automated payments 0116 454 1012 Housing benefits 0116 454 1006 Out of hours emergency numbers Council housing emergency repairs Children’s social care emergencies 0116 254 9439 0116 454 1004 Road repairs, street lighting, and flooding Adult social care emergencies 0116 254 4344 0116 255 1606 Customer service centres 91 Granby Street, Leicester LE1 6FB New Parks Centre, 321 Aikman Avenue, LE3 9PW Merlyn Vaz Centre, Spinney Hill Road, LE5 3GH (open Tuesday and Wednesday)
42 D yo hav happ memori of bein chil? Could you help a child to have better things to remember now?
Tenants advice and repairs 0116 454 1007
Education and schools 0116 454 1009 Business support centre 0116 454 1010
Automated payments 0116 454 1012 Filling a child’s life with happy memories will be the most rewarding thing youChildren’s ever do. social care emergencies 0116 454 1004 Adult social care emergencies 0116 255 1606 FIND OUT ABOUT FOSTERING ON Thursday 7 July or Wednesday 10 August drop in anytime between 5pm and 7pm • St Martins House, Peacock Lane LE1 5PZ
Fostering & Adoption Centre, 11 Friar Lane, Leicester LE1 5RB T: 0116 454 4500 www.leicester.gov.uk/fostering /leicesterfostering [email protected] fostering Fostering for Leicester &
LEICESTER LINK | summer 2016 | leicester.gov.uk 55
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