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City and Borough of Juneau ] [CITY AND BOROUGH OF JUNEAU ] TRANSIT DEVELOPMENT PLAN ADOPTED BY RESOLUTION 2451 SEPTEMBER 29, 2008 CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN 1. EXECUTIVE SUMMARY 001 2. GOALS, OBJECTIVES, AND STANDARDS 035 3. DEMAND ANALYSIS 043 4. FIXED-ROUTE SERVICE ALTERNATIVES 073 5. PARATRANSIT SERVICE RECOMMENDATIONS 115 6. TRANSIT IMPROVEMENT PLAN 121 7. FINANCIAL AND CAPITAL PLANS 153 8. DOWNTOWN SHUTTLE FEASIBILITY STUDY 169 9. COORDINATED HUMAN SERVICES ELEMENT 203 TABLE OF CONTENTS APPENDIX A. EXISTING CONDITIONS AND SERVICE EVALUATION A.1 Fixed-Route Evaluation 236 A.2 Paratransit Evaluation 246 A.3 Peer Review 275 A.4 Ride Check Analysis 301 A.5 Paratransit Performance Analysis 329 APPENDIX B. PUBLIC OUTREACH B.1 Fixed-Route On-Board Survey 340 B.2 Paratransit Customer Survey 387 B.3 Community Survey 399 B.4 Capital Transit Driver Survey 422 B.5 Public Outreach Summary 428 APPENDIX C. COMMENTS 439 APPENDIX D. FISCAL YEAR 2009 STATE OF ALASKA COMMUNITY TRANSPORTATION HUMAN SERVICES GRANTS 478 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit No. Exhibit Title Page Exhibit 1-1 Scenario Compaison Matrix 08 Exhibit 1-2 Miscellaneous Scheduling Recommendations 09 Exhibit 1-3 Baseline Financial Plan 15 Exhibit 1-4 Intermediate Financial Plan 16 Exhibit 1-5 Optimum Financial Plan 16 Exhibit 1-6 Fixed-Route Performance 24 Exhibit 1-7 Care-A-Van Performance 25 Exhibit 1-8 Peer Criteria: FY 2006/07 26 Exhibit 1-9 Fixed-Route Key Indicators 27 Exhibit 1-10 Demand-Response Indicators 27 Exhibit 2-1 Goals, Objectives, and Performance Standards 39 Exhibit 3-1 Summary of CBJ Demographic Characteristics 44 Exhibit 3-2 Summary of CBJ Economic Characteristics 45 Exhibit 3-3 Summary of CBJ Housing Characteristics 45 Exhibit 3-4 Population Growth 47 Exhibit 3-5 Population by Census Block Group 48 Exhibit 3-6 Youth Population Growth 49 Exhibit 3-7 Youth Population by Census Block Group 50 Exhibit 3-8 Senior Population Growth 51 Exhibit 3-9 Senior Population by Census Block Group 52 Exhibit 3-10 Disabled Population Growth 53 Exhibit 3-11 Disabled Population by Census Block Group 54 Exhibit 3-12 Low-Income Population Growth 55 Exhibit 3-13 Low-Income Population by Census Block Group 56 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit 3-14 Incidence of Vehicle Ownership 57 Exhibit 3-15 Households Absent Automobile Access by Census Block Group 58 Exhibit 3-16 Key Trip Generators 60 Exhibit 3-17 Borough-Wide Trip Generators 61 Exhibit 3-18 Downtown Trip Generators 62 Exhibit 3-19 Mendenhall Valley Trip Generators 63 Exhibit 3-20 Lemon Creek Trip Generators 64 Exhibit 3-21 Existing Units per Acre 67 Exhibit 3-22 Maximum Density by Zoning 71 Exhibit 4-1 Baseline Scenario 76 Exhibit 4-2 Baseline Scenario Schedule 77 Exhibit 4-3 Intermediate Scenario 79 Exhibit 4-4 Proposed NOAA Shuttle 81 Exhibit 4-5 Juneau-Mendenhall Valley Schedule 82 Exhibit 4-6 Juneau-Mendenhall Valley Sample Configuration 83 Exhibit 4-7 NOAA Shuttle Schedule 84 Exhibit 4-8 NOAA Shuttle Sample Configuration 84 Exhibit 4-9 Intermediate Scenario Service Impacts 85 Exhibit 4-10 Optimum Scenario 87 Exhibit 4-11 Proposed Trunk Line 88 Exhibit 4-12 Proposed Trunk Line Schedule 89 Exhibit 4-13 Proposed Trunk Line Sample Configuration 90 Exhibit 4-14 Proposed Downtown Circulator 91 Exhibit 4-15 Proposed Downtown Circulator Schedule 92 Exhibit 4-16 Proposed Downtown Circulator Sample Configuration 93 Exhibit 4-17 Proposed Douglas Circulator 94 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit 4-18 Proposed Lemon Creek Circulator 95 Exhibit 4-19 Proposed Lemon Creek Circulator Schedule 96 Exhibit 4-20 Proposed Lemon Creek Circulator Sample Configuration 97 Exhibit 4-21 Proposed Mendenhall Valley Circulator 98 Exhibit 4-22 Proposed Mendenhall Valley Circulator Schedule 99 Exhibit 4-23 Proposed Mendenhall Valley Circulator Sample Configuration 100 Exhibit 4-24 Optimum Scenario Service Impacts 101 Exhibit 4-25 Scenario Comparison Matrix 102 Exhibit 4-26 Earlier Morning Service Impact 97 Exhibit 4-27 Later Evening Service Impact 97 Exhibit 4-28 Extended Half-Hour Service Impact 98 Exhibit 4-29 Holiday Service Impact 98 Exhibit 4-30 North Douglas Service Impact 99 Exhibit 4-31 Saturday Express Service Impact 100 Exhibit 4-32 Increased Express Service Frequency Impact 100 Exhibit 4-33 Extend Express Service Day Impact 100 Exhibit 4-34 Summary of Scheduling Recommendations 101 Exhibit 4-35 Thane Service Impact 102 Exhibit 6-1 Fleet List 123 Exhibit 6-2 Number of Peak-Hour Buses by Scenario 129 Exhibit 6-3 Fleet Replacement Strategy – Status Quo 131 Exhibit 6-4 Fleet Replacement Strategy – Expansion 132 Exhibit 6-5 Existing Stops 134 Exhibit 6-6 Map of Existing Stops 137 Exhibit 6-7 List of Priority Shelters 138 Exhibit 6-8 Priority Shelter Locations 140 Exhibit 6-9 New Stops by Scenario 141 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit 6-10 Non-Conforming Stops on State Rights-of-Way 145 Exhibit 6-11 Standard Bus Pullouts 147 Exhibit 6-12 View of Transit Center from Sealaska Building 150 Exhibit 6-13 Proposed Park & Ride Facilities 152 Exhibit 7-1 Federal Capital Funding Source Matrix 156 Exhibit 7-2 Baseline Capital Plan 157 Exhibit 7-3 Growth Capital Plan 158 Exhibit 7-4 Operating Funding Sources Matrix 160 Exhibit 7-5 Historic Budget 161 Exhibit 7-6 Summary of Miscellaneous Recommendations and Costs 162 Exhibit 7-7 Baseline Financial Plan 164 Exhibit 7-8 Summary of Intermediate Changes and Costs 166 Exhibit 7-9 Intermediate Financial Plan 166 Exhibit 7-10 Summary of Optimum Changes and Costs 168 Exhibit 7-11 Optimum Financial Plan 168 Exhibit 8-1 Population Growth 175 Exhibit 8-2 Population Distribution by Census Block Group 176 Exhibit 8-3 Population Density by Parcel 177 Exhibit 8-4 Youth Population Growth 178 Exhibit 8-5 Youth Population Distribution by Census Block Group 179 Exhibit 8-6 Senior Population Growth 180 Exhibit 8-7 Senior Population Distribution by Census Block Group 181 Exhibit 8-8 Disabled Population Growth 182 Exhibit 8-9 Disabled Population Distribution by Census Block Group 183 Exhibit 8-10 Low-Income Population Growth 184 Exhibit 8-11 Low-Income Population Distribution by Census Block Group 185 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit 8-12 Incidence of Vehicle Ownership 186 Exhibit 8-13 Households Without Vehicle Access by Census Block Group 187 Exhibit 8-14 Goals, Objectives, and Performance Standards 191 Exhibit 8-15 Downtown Circulator Alternative A 193 Exhibit 8-16 Downtown Circulator Alternative B 195 Exhibit 8-17 Downtown Circulator Alternative C 197 Exhibit 8-18 Alternative A Financial Plan 199 Exhibit 8-19 Alternative B Financial Plan 200 Exhibit 9-1 Capital Transit Route Network 210 Exhibit 9-2 Care-A-Van Service Area 211 Exhibit 9-3 Private Demand-Response Service Area 214 Exhibit 9-4 Stakeholder Service Schedule (Monday – Saturday) 217 Exhibit 9-5 Stakeholder Service Schedule (Sunday) 218 Exhibit A.1-1 Capital Transit Service Hours 238 Exhibit A.1-2 Revenue by Type 239 Exhibit A.1-3 Fleet List 240 Exhibit A.1-4 Capital Transit Organizational Structure 241 Exhibit A.1-5 Fixed-Route Performance 243 Exhibit A.1-6 Annual Ridership 244 Exhibit A.1-7 Ridership by Route 246 Exhibit A.1-8 Passengers/VSH 247 Exhibit A.1-9 Passengers/VSH by Route 249 Exhibit A.1-10 Passengers/VSM 250 Exhibit A.1-11 Operating Cost/VSH 251 Exhibit A.1-12 Operating Cost/VSM 252 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit A.1-13 Operating Cost/Passenger 253 Exhibit A.1-14 Farebox Recovery Ratio 254 Exhibit A.1-15 Fare/Passenger 255 Exhibit A.2-1 Organizational Structure 259 Exhibit A.2-2 Care-A-Van Performance 266 Exhibit A.2-3 Ridership 267 Exhibit A.2-4 Passengers/VSH 268 Exhibit A.2-5 Passengers/VSM 269 Exhibit A.2-6 Operating Cost/VSH 270 Exhibit A.2-7 Operating Cost/VSM 271 Exhibit A.2-8 Operating Cost/Passenger 272 Exhibit A.2-9 Farebox Recovery Ratio 273 Exhibit A.2-10 Fare/Passenger 274 Exhibit A.3-1 Peer Criteria: FY 2006/2007 275 Exhibit A.3-2 Capital Transit Route Network 277 Exhibit A.3-3 Santa Fe, New Mexico 279 Exhibit A.3-4 Boise/Garden City, Idaho 280 Exhibit A.3-5 Nampa/Caldwell, Idaho 281 Exhibit A.3-6 Boise, Idaho 282 Exhibit A.3-7 Pueblo Route Network 283 Exhibit A.3-8 Fixed-Route Key Indicators 285 Exhibit A.3-9 Operating Cost/VSH 286 Exhibit A.3-10 Operating Cost/VSM 287 Exhibit A.3-11 Operating Cost/Passenger 288 Exhibit A.3-12 Passengers/VSH 289 Exhibit A.3-13 Passengers/VSM 290 MOORE & ASSOCIATES CITY AND BOROUGH OF JUNEAU – TRANSIT DEVELOPMENT PLAN Exhibit A.3-14 Farebox Recovery Ratio 291 Exhibit A.3-15 Average Fare/Passenger 292 Exhibit A.3-16 Demand-Response Key Indicators 293 Exhibit A.3-17 Operating Cost/VSH 294 Exhibit A.3-18 Operating Cost/VSM 295 Exhibit A.3-19 Operating Cost/Passenger 296 Exhibit A.3-20 Passengers/VSH 297 Exhibit A.3-21 Passengers/VSM 298 Exhibit A.3-22 Farebox Recovery Ratio 299 Exhibit A.3-23 Fare/Passenger 300 Exhibit A.4-1 On-Time Performance by Day 302 Exhibit A.4-2 On-Time Performance by Trip Segment 303 Exhibit A.4-3 On-Time Performance for All Routes 303 Exhibit A.4-4 Weekday On-Time Percentages by Route 304 Exhibit A.4-5 Weekday On-Time Percentages by Route 305 Exhibit A.4-6 Saturday On-Time Percentages by Route 306 Exhibit A.4-7 Saturday On-Time Percentages by Route 306 Exhibit A.4-8 Sunday On-Time Percentages by Route 307 Exhibit A.4-9 Sunday On-Time Percentages by Route 308 Exhibit A.4-10 System-Wide Boarding Averages
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