HSJ AWARDS 2007 WINNERS Sponsored by Acute Healthcare Organisation of the Year South Tees Hospital Trust
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CONGRATULATIONS HSJ AWARDS 2007 WINNERS Sponsored by Acute Healthcare Organisation of the Year South Tees Hospital Trust Primary Care Organisation of the Year Wirral PCT Commissioning Chronic Disease Management Cornwall & Isles Of Scilly PCT Clinical Service Redesign Salford Royal Foundation Trust & Salford PCT Communications Newham University Hospital Trust Cost Effective Partnership Working Birmingham East And North PCT Good Corporate Citizenship Nottingham University Hospitals Trust Implementing NICE Guidance Oxleas Foundation Trust Improving Care with E-Technology NHS North West, Lancashire & South Cumbria Cardiac Network and BroomWell Healthwatch Improving Patient Access Bolton PCT Information-based Decision Making Leicestershire, Northamptonshire & Rutland Cancer Network Mental Health Innovation Oxfordshire PCT Patient-centred Care Leeds PCT Patient Safety Royal Wolverhampton Hospitals Trust Primary Care Innovation Bradford And Airedale Teaching PCT Recruitment and Retention NHS Tayside Reducing Health Inequalities East Lancashire PCT Skills Development The DESMOND Collaborative HSJ would like to thank everyone who entered the HSJ Awards 2007 and congratulates the winners and finalists WWW.HSJAWARDS.CO.UK HSJ AWARDS AWARDS HSJ EDITOR’S COMMENT Celebrating a record number of entries The shortlist for the HSJ Awards is and, for the acute and primary care packed with inspiring examples of organisation categories, visited the trusts healthcare at its best. on the shortlists to talk to managers, The record number of entries – well clinicians, staff and service users. The over 1,000 – demonstrates the King’s Fund was typically helpful in determination of staff to deliver letting us use its premises for meetings. excellence for their patients. This supplement is an invaluable guide Once again the judges were greatly to many of the best care innovations in impressed by the standard of entries. the country. We have included contact Developing patient-led services, details so you can talk to the team improving safety and tackling health leaders and see which ideas you can inequalities were just a few of the themes introduce into your own work. Even that shone through in the work. Despite within a single category you will find another year of change and upheaval, different approaches to the same issue. NHS staff across the country have once We hope that if you did not make the more raised the quality of care. shortlist this year, the entries that did And at the gala evening at the will inspire you to enter in 2008. ● Grosvenor House Hotel in London on Richard Vize, editor, HSJ. Monday, over 1,100 people gathered to hear the names of the winners revealed ‘Despite another year of and celebrate their success. change and upheaval, NHS HSJ is, as always, indebted to the support of its sponsors and judges, who staff across the country have sifted entries, listened to presentations raised the quality of care’ 2 Meet the judges 30 Improving Care with E-technology Editor Richard Vize 3 Secretary of State’s Award 33 Improving Patient Access Contributors Stuart Shepherd, Emma Dent, Rebecca Allmark 4 Acute Healthcare Organisation of the Year 36 Information-Based Decision Making Production editor Andrew Snowball 8 Primary Care Organisation of the Year 39 Mental Health Innovation Sub-editors Trevor Johnson, Jessica 12 Chronic Disease Management 42 Patient-Centred Care Moss, Amit Srivastava 15 Clinical Service Redesign 45 Patient Safety Art editor Judy Skidmore Designers Nick Ensing, Peter Gingell 18 Communications 48 Primary Care Innovation Picture editor Janet Johnson 21 Cost-Effective Partnership Working 51 Recruitment and Retention Photographer Peter Searle 24 Good Corporate Citizenship 55 Reducing Health Inequalities 27 Implementing NICE Guidance 59 Skills Development hsj.co.uk 22 November 2007 HSJ Awards 1 RETENTIONTHE JUDGES Acute Healthcare Ian Philp Health policy analyst, Phil Wade Primary Care Innovation Organisation of the Year National director for older Sustainable Development Business development Nick Goodwin Dr Paul Robinson people’s services, DoH Commission commercial director, the Senior fellow in health policy, Head of market intelligence, Martin Gibbs Information Centre King’s Fund CHKS Clinical Service Redesign Local government and Frank Burns Dr David Woodhead Dr Helen Bevan Julie Harris community manager, DoH Independent healthcare HSJ columnist Director of service Director of network Neil McKay consultant Michael Sobanja transformation, NHS development, NHS Heart Chief executive, NHS East of Mark Jennings Chief officer, NHS Alliance Institute for Innovation and Improvement programme England Priority programme head, Improvement Maree Barnett NHS Institute for Innovation Recruitment and Retention HSJ AWARDS AWARDS HSJ HSJ AWARDS AWARDS HSJ Matthew Swindells Senior policy manager, Implementing NICE and Improvement Karen Jennings Director general, professional regulation Guidance National secretary of health, information and programme implementation team, DoH Dr Gillian Leng Mental Health Innovation Unison integration, DoH Tim Lankes Implementation director, NICE James Fitton Jon Restell Mike Farrar Managing director, EMEA, Professor Ian Gilmore Director, Mental Health Chief executive, Managers in Chief executive, NHS Perot Systems President, Royal College Strategies Partnership North West Healthcare Group of Physicians Angela Greatley Clare Chapman Dr Peter Carter Chief executive, Sainsbury HR director, Department of Primary Care Organisation Communications General secretary, Royal Centre for Mental Health Health of the Year Nick Samuels College of Nursing Barry Day Steve Barnett Dr Natalie-Jane Macdonald Chair, Association of Chief operating officer and Director, NHS Employers Managing director, Healthcare Communicators Improving Care With deputy chief executive, BUPA Commissioning Jenny Grey E-Technology Leicestershire Partnership Reducing Health Inequalities Andy McKeon Managing director, Dr Ian Denley trust Maggie Rae Managing director, health, communications and public Chief executive, System C Joint director of public Audit Commission reporting, Audit Commission Richard Jeavons Patient-Centred Care health for Wiltshire PCT and Dr Cynthia Bower Alison Cahn Director of IT service Dr Simon Wallace Wiltshire county council Chief executive, NHS West Media relations manager, implementation, NHS Physician executive, Cerner Professor Alan Maryon-Davis Midlands University College London Connecting for Health Sir John Oldham President, Faculty of Public David Stout Hospitals foundation trust Gary Belfield Head, Improvement Health Director, NHS Confederation Commissioning directorate, Foundation Liam Hughes PCT Network Cost-Effective Partnership DoH Candy Morris National adviser, healthy Dr David Colin-Thomé Working Chief executive, NHS South communities, IDeA National clinical director for Steve Bundred Improving Patient Access East Coast primary care, DoH Chief executive, Philippa Robinson Skills Development Audit Commission 18-week national Patient Safety John Rogers Chronic Disease Dr Gill Morgan implementation director, DoH Suzette Woodward Chief executive, Management Chief executive, Bob Ricketts Senior strategic adviser, Skills for Health Carole Nossiter NHS Confederation Director of demand-side National Patient Safety Agency Deborah O’Dea Assistant director, policy Paul Coen reform, DoH Christine Beasley President, Healthcare People and development, Chief executive, Local Matt Tee Chief nursing officer, DoH Management Association Sanofi-Aventis Government Association Chief executive, NHS Direct Dr Maureen Baker Professor Bernard Crump Dr Mashkur Khan National clinical lead for Chief executive, NHS Consultant, Epsom Good Corporate Citizenship Information-Based safety, NHS Connecting for Institute for Innovation and and St Helier trust Larissa Lockwood Decision Making Health Improvement 2 HSJ Awards 22 November 2007 hsj.co.uk Winner Highly Royal commended SECRETARY OF STATE’S AWARD FOR EXCELLENCE Wolverhampton Bradford IN HEALTHCARE MANAGEMENT Hospitals trust and Airedale Ëp45 Teaching PCT Ëp48 HSJ AWARDS AWARDS HSJ THE HEALTH SECRETARY The Rt Hon Alan Johnson MP This year’s Secretary of State’s Award goes to the Royal Wolverhampton Hospitals trust, winner of the Patient Safety category. The judges praised the trust’s clear and measurable objectives, excellent management and leadership, clear evidence of success and the comprehensive involvement of service users. Wolverhampton’s improved accountability for healthcare-associated infections from ward to board is an example of what patients deserve and expect everywhere. Bradford and Airedale Teaching primary care trust, winner of the Primary Care innovation category, was a close runner-up to Wolverhampton. It is highly commended for its self- injury service, which provides medical treatment, psychosocial assessment and information 24 hours a day, seven days a week, to people who self-injure, usually cutting or burning. The service is managed by a clinical psychologist but mainly staffed by volunteers, including practice nurses, district nurses and GPs. In the end, this relatively new project was beaten by Wolverhampton because of the latter’s proven outcomes and wide transferability. PA hsj.co.uk 22 November 2007 HSJ Awards 3 ACUTE HEALTHCARE ORGANISATION OF THE YEAR JUDGES’ REFLECTIONS Day trips to remember The headlines might lead you to think otherwise, but there are lots of organisations delivering excellent quality services in the NHS. The HSJ Awards recognise this